When Policy Documents Contain the Wrong Content (with Lewis Eisen) Artwork

Doing Information Right™

Best practices and insights in the information governance, records management, and business process arenas ... from the mind of Steve Weissman, The Info Gov Guy™ at Holly Group

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Doing Information Right™

When Policy Documents Contain the Wrong Content (with Lewis Eisen)

May 07, 2026 • Steve Weissman, The Info Gov Guy™ • Season 3 • Episode 1

0:00 | 29:53

Creating policy documents takes an awful lot of effort. But are we making it harder on ourselves than we need to? Lewis Eisen of Perfect Policies says “yes,” and you need to hear why.

Spoiler: it’s because the people who should be focused on approving the policies spend too much time wordsmithing the user version – a job better left to those on the operational front lines.

Have a watch and you’ll agree that it’s 30 minutes of pure gold.

And if that’s not enough, there’s a free e-book in it for you as well! (See below.)

The article that sparked this conversation:

https://www.linkedin.com/pulse/policies-organizational-legislation-lewis-eisen-jd-cip-ken9e/

Highlights:

3:51 On whether people should even be reading policies

5:56 On separating docs that communicate policies from those where the policies are formed

6:53 On “marketing” your policies to facilitate compliance

9:03 On separating oversight and operations

11:48 On AI as an example

12:56 On trusting the specialists you’ve hired

16:34 On policies’ true intention

18:00 On culture change

24:50 On working through mission, then values, and then strategy

28:38 On Lewis’ free new book “Why Are Your Rules Yelling At Me?”

Get Lewis’ new book – downloadable for free!

“Why Are Your Rules Yelling At Me?”

https://lewiseisen.com/yelling

Steve Weissman - steve@hollygroup.com

Lewis Eisen - lewis@perfectpolicies.com