Civility Saves Lives

Episode Description

Dr Su Khant Chei (GP) and Dr Sean Liu (FY1) discuss the Civility Saves Lives project with Dr Maria Clement, Consultant Paediatric Anaesthetist and Clinical Director for Health Inequality at Newcastle Hospitals. This is an initiative aimed at improving workplace culture and patient outcomes through promoting respect and professionalism.


Key Messages

• Civility Saves Lives raises awareness of the impact of civil and incivil behaviour on patient outcomes, and the growing evidence base for this.
• We explore practical experience of incivility and advice on promoting a more civil team-working environment, and highlight the importance of civility in supporting patients from marginalised backgrounds in particular.
• It is crucial that civility is promoted by team leaders by example, and also in training and guidelines.
• We encourage the audience to be brave in identifying incivil interactions and spreading the message of positivity.
• Teams and organisations anywhere in the UK can contact the Civility Saves Lives team to request a lecture or workshop.

Further Reading

The Civility Saves Lives website:
https://www.civilitysaveslives.com/


Resources

Infographic on the impact of an interactive workshop on civility:
https://imgur.com/a/civility-saves-lives-infographic-C7L4Lvc


Connect with us

If you would like to get involved, have any questions, comments, or topic suggestions, please email us at nationalheft@gmail.com. You can also connect with us on https://future.nhs.uk/NationalHEFT/groupHome and https://twitter.com/NationalHEFT 


Disclaimer

The information provided in this podcast, is intended for educational and informational purposes only. While we strive to provide accurate and up-to-date information, the content should not be considered a substitute for professional medical advice, diagnosis, or treatment. Listeners are encouraged to consult with their own healthcare providers or seek appropriate medical guidance for any specific health concerns. The views and opinions expressed in this podcast are those of the host and guests and do not necessarily represent the views of their respective institutions or organizations. Every effort is made to ensure the accuracy and reliability of the information presented, but we cannot guarantee

Connect with us

If you would like to get involved, have any questions, comments, or topic suggestions, please email us at nationalheft@gmail.com. You can also connect with us on https://future.nhs.uk/NationalHEFT/groupHome and https://twitter.com/NationalHEFT


Disclaimer

The information provided in this podcast, is intended for educational and informational purposes only. While we strive to provide accurate and up-to-date information, the content should not be considered a substitute for professional medical advice, diagnosis, or treatment. Listeners are encouraged to consult with their own healthcare providers or seek appropriate medical guidance for any specific health concerns. The views and opinions expressed in this podcast are those of the host and guests and do not necessarily represent the views of their respective institutions or organizations. Every effort is made to ensure the accuracy and reliability of the information presented, but we cannot guarantee that all content is current, complete, or free from errors. Listeners are encouraged to verify any medical information from trusted sources and consult with their own qualified healthcare professionals. We hope this podcast serves as a valuable resource in promoting awareness and understanding of health inequalities and related topics.