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From Parts Counter to Tech Innovator: Bryan Tierney's Journey in PowerSports | One Gang Ep 134

Serge & Ben Episode 134

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0:00 | 57:49

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In this episode, we sit down with Bryan Tierney, who has over three decades of experience in the powersports industry, ranging from working behind dealership parts counters to supporting dealerships with advanced software solutions. Bryan shares his journey from being a motocross enthusiast to chasing his passions, handling dealership operations, and finally making a significant career shift to Lightspeed DMS, a software solution provider for dealership management. Bryan's story is filled with insights on problem-solving, customer interaction, and the importance of technology in dealership operations. He also discusses the balance between the human element and technology in providing exceptional customer experiences. This episode offers valuable advice for anyone passionate about making a career in the powersports industry and helping others succeed.

00:00 Introduction to Bryan Tierney

03:07 Bryan's Journey: From Dealerships to Lightspeed

05:38 Parts Counter Stories and Soundgarden Memories

11:57 Growing Up and Discovering Motorcycles

16:59 Early Career and Lessons from the Parts Counter

25:59 Transition to Management: A New Perspective

33:40 Understanding Lightspeed's Role in Dealerships

35:00 Bridging the Gap Between Software and Dealerships

41:40 Emotional Challenges in Sales Engineering

54:08 Connecting with the Audience and Closing Remarks


Connect with Brian:


 Website: http://lightspeeddms.com/ 

LinkedIn: https://www.linkedin.com/in/tierneyb/ 

Youtube: Lightspeed_DMS


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