Tunde and Moji Adefolaju opened their SERVPRO one week before COVID shut everything down. Six years later they're running six territories and 15 service vehicles in Northern California.

In this episode, host Clinton James sits down with the husband-and-wife team behind SERVPRO of East Concord / Brentwood. Neither came from restoration — Tunde managed construction projects, Moji came out of banking and oil and gas. One 40-minute phone call with a franchisee they'd never met sent them into the industry.

You'll walk away with:

- How they survived a launch that landed on top of a global shutdown

- Why they built SOPs and culture early, before they had the crews to run them

- The collections fight every restorer has, and how they shortened their payment windows

- How they split residential and commercial: Google for one, relationships for the other

- Why they added a 1-Tom-Plumber franchise, and how the two brands feed each other

- Moji's advice for women getting into restoration

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