Unveiling the Power of IGEL and Parallels RAS in End-User Computing

In this insightful episode, host Sean Washington takes listeners on a deep dive into the cutting-edge of technology with a keen focus on end-user computing. Joined by industry experts Ray Anderson, a solution architect at XenTegra specializing in user computing, and Jason Hendron, an engineer from IGEL, this episode sheds light on how small and medium-sized businesses can leverage the latest technological advancements to streamline operations and enhance user experiences.

This episode references a significant press release from IGEL about their latest platform version 12, which notably includes support for Parallels RAS. This pivot introduces a dynamic discussion around the importance of keeping abreast with technology, the impact of new software releases on SMBs, and the future of end-user computing as a pivotal area for business innovation.

Whether you're a tech aficionado, a small business owner looking to upgrade your technology stack, or an IT professional keen on the latest trends in end-user computing, this episode promises valuable insights, expert commentary, and a peek into what the future holds for technology in the SMB sector. Tune in to "Powering SMB" for a comprehensive exploration of how technology continues to shape the business landscape.

Transcript

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Sean Washington: Alright. Good morning. Good afternoon, everybody, Shawn Washington with with powering the Smb.

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Sean Washington: Today we are joined by a little bit little group of folks today. All around the technology and the end user compute world.

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Sean Washington: We got Ray Anderson is one of our solution architects and specializes in user computing at XenTegra.

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Sean Washington: and also joining, is Jason Hendren.

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Sean Washington: who is a an engineer from IGEL, who's one of our partners that helps power.

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Sean Washington: Our end user compute.

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Sean Washington: So our formats could be a little bit different. Today we're not going to do a a blog review. We are going to reference a blog that was more of a press release

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Sean Washington: with a

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Sean Washington: when I gel announced on their latest version their platform version 12, that they are supporting parallels. Raz

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Sean Washington: just want to remind everybody to take it off mute. We will be asking you to chat.

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Sean Washington: Cs, thanks for joining us. Wanted to start with just a couple comments, because I don't know if our audience is going to be a hundred percent

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Sean Washington: familiar with IGEL and all these different end user compute technologies. So I gel, for the most part, is what I like to call a 0 trust operating system. So run it on your local machines to facilitate a virtual desktop or virtual applications, or secure web browsers. Whatever it might be, or combination of all of those.

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Sean Washington: so this was the press release.

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Sean Washington: Quote from Jim Erdo, senior vice President of alliances that I gel

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Sean Washington: together igl OS and parallels raz a comprehensive and secure virtualization endpoint management solution

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Sean Washington: by making parallels raz available via the igl app portal we are enabling our customers to benefit from a full power of parallels, raz to support a hybrid work environment with the cloud direct download efficiency.

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Sean Washington: So

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Sean Washington: that's a that's a lot of words. And if you're not a person that's familiar with this that's going to be relatively confusing.

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Sean Washington: So I kind of wanted to start with this. And you know, I I'm gonna just be devil's advocate here and create this virtual

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Sean Washington: a conversation.

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Sean Washington: I'm the guy that doesn't know anything about the bits and bytes. I am not an engineer.

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Sean Washington: but what we got here joining us are 3 absolute experts.

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Sean Washington: So I go. I go back to the the concept of what a 0 trust operating system is. This would be the IGEL software.

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Sean Washington: Anyone want to maybe take a stab at explaining that

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Sean Washington: to our audience.

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Mark Vincent: I'm gonna take a guess and say that Jason can probably give us the best ideal

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Mark Vincent: elevator pitch

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Mark Vincent: out of the group.

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Jason Hendren: Well, thanks. So, yeah, I mean.

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Mark Vincent: I'm gonna set you up there.

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Jason Hendren: No, I just say, you know a secure read only Linux operating system. So we've moved to more to a more modular approach where the base OS itself is in is an application, and we only install what you need. So we've got the base operating system being read only, and then in this case, with parallels, raz an application through our portal, which you install

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Jason Hendren: you know, to give access to your parallel trouse environment. So it makes it really, really small as far as the footprint is concerned. And secure.

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Ray Anderson: Yeah. And if I can add there, sorry. Sorry, Shawn, if I can add there, Jason, that's wonderful what I've always liked about.

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Ray Anderson: I the igl solution is

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Ray Anderson: the fact that if we take a look at the traditional way with that we deliver our applications to our end users.

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Ray Anderson: They're including third party contractors. We might do business with. That has been a windows operating system.

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Ray Anderson: and, as we all know, that windows operating system comes with, you know a lot of overhead on the management side, then administration side, but also a lot of security risk to be aware of.

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Ray Anderson: And so what I've always liked about starting a 30,000 foot view. And and I'm gonna bring us down, really, starting with the the ideal operating system. As you were mentioning, Jason being a read only operating system. What does that mean? A Linux read only operating system. And I've had various folks ask me, what exactly does that mean and what that. Go ahead, Shawn.

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Sean Washington: Oh, I finish your thought, but I wanted to interject when you were done.

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Ray Anderson: For sure. So what that means is, you know, it's truly it's truly read only and secure, because the end user has no access to the underlying Linux file system.

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Ray Anderson: So again, a a additionally, what that means is there's an opportunity to install applications, make changes.

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Ray Anderson: That the user could traditionally do on a windows endpoint. So that's what I found very powerful about the

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Ray Anderson: the Ij operating system solution, as well as you know. Hey? If if I have made an investment in a virtualization solution such as Vera parallels.

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Ray Anderson: you know Citrix, vmware, and the list goes on and on. Why is it that I need to

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Ray Anderson: provide a full blown windows desktop

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Ray Anderson: on either a laptop or a desktop.

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Ray Anderson: Even a thin client in some cases right? It just some folks agree that that just doesn't make sense, especially nowadays. And so with ideal.

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Ray Anderson: you know, you you guys provide that, hey? All I need is the parallels client and the settings

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Ray Anderson: in the operating system, and from a centralized management console

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Ray Anderson: it, can quickly configure and immediately turn on that client within the OS. On the endpoint that is very, very compelling and attractive versus.

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Ray Anderson: you know the incumbent or the traditional desktop

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Ray Anderson: absolutely.

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Jason Hendren: Absolutely 100%.

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Sean Washington: I wanted to take 1 one step backwards, just for a second guys we may have gotten ahead of ourselves a little bit.

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Sean Washington: So we we're we're talking heavily about igl. So igl is the operating system that is a facilitator of end user compute or virtual desktops or applications.

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Sean Washington: The other component of our conversation is parallels.

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Sean Washington: So if you're not familiar, parallels is a company that's very well known for being a

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Sean Washington: Mac Desktop virtualization. So you can run windows on a Mac.

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Sean Washington: But what a lot of people don't know is that they have a full enterprise play to deliver virtual apps and desktops.

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Sean Washington: a type of solution that is very similar to Citrix or vmware horizon

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Sean Washington: things that play in that model. We love the solution. We have found that it is particularly good with the Smb.

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Sean Washington: Because it bundles in a lot of different values in a single

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Sean Washington: an affordable license that caters really to the Smb. But still delivers the enterprise, features and security, etc.

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Sean Washington: And and even before I do get in there, I mean, this is powering. Smb. This is a conversation that is catered to a small and medium sized business audience.

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Sean Washington: There's 2 different parts of XenTegra. So Zentagra works with a lot of enterprise accounts. When you work with the enterprise accounts, they have it directors that have very specific strategy. Then they go out. They evaluate a million different vendors

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Sean Washington: to power their business right?

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Sean Washington: When we engage with our small and medium sized business customers, it's a different conversation, because we're either working with a single it person, or we are working with folks that are starting up a business.

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Sean Washington: You know their their directors of operations, or Ceos.

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Sean Washington: and they're turning to us, and we have a conversation about them. What a modern workforce looks like.

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Sean Washington: They wanna say modern workforce. I'm saying, you know, you're in the office. You're also hybrid work from home.

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Sean Washington: or vice versa, or a combination of all. And what kind of tools you need

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Sean Washington: to effectively

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Sean Washington: secure your data to secure your property

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Sean Washington: etc, etc. And these are the types of tools like 0 trust identity management cyber security tools, etc, etc, and igl and parallels play.

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Sean Washington: you know, right hand in hand, in delivering that

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Sean Washington: and kind of checking a lot of those boxes.

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Mark Vincent: Can, I interject. There, I think

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Mark Vincent: I I think you're you're on. You're you're you're describing it well, but I I kind of wanna dumb it down just a little bit further. Right?

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Mark Vincent: Let's just look at it this way. I'm a small business. I might have some machines that I bought from my employees, I might be hiring new folks that the idea of like this whole byod thing is becoming super popular, right? I need a guy to come in and do some work for me on the part time

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Mark Vincent: he has a machine at home, or she has a machine at home.

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Mark Vincent: How do I know that that machine

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Mark Vincent: remotely is gonna be secure enough to be able to touch my data right? That's the the bottom line. I I need to hire somebody quick, or I need to hire a temporary person. Quick!

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Mark Vincent: How do I know that the person that's connecting into my remote network

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Mark Vincent: is secure?

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Mark Vincent: I like I, Jill, just for the fact from a security guy, we call that a

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Mark Vincent: attack service right? If I'm a bad guy and I'm trying to

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Mark Vincent: infiltrate someone's network. Usually the place where it's gonna happen first is on the end users device. It's it's it's most common place to get hacked right on your local laptop, because let's face it. A lot of folks are just not

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Mark Vincent: thinking about that sort of thing right? They they boot up their windows machine, and they just assume everything's gonna be great. I'm gonna connect. It's gonna be fine.

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Mark Vincent: It's usually not. That's when the trouble begins. Right?

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Mark Vincent: Ijel has a solution that I love. It's called a Udp pocket. I'm holding one right now. My hand. What a USB device! You basically plug it in your windows machine.

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Mark Vincent: It allows it to be rebooted into this read only operating system. So talking again about this attack surface, right? A place to be able to for hackers to get

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Mark Vincent: when you boot. With this device

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Mark Vincent: there ain't no attack surface left. It's a read, only operating system windows that your vocal machine has no longer exists. It's just this.

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Mark Vincent: And it's gonna connect in

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Mark Vincent: to a remote location where we're gonna store all of your critical data where we can really control the security and the access to that data. Right?

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Mark Vincent: So it kind of gives people the peace of mind

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Mark Vincent: that their data is protected.

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Mark Vincent: I think that a lot of folks don't

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Mark Vincent: get that. But I think that's if I can give anybody for small business. One concept that is.

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Mark Vincent: that's the golden ticket right there, right? That's your easy button for hiring people

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Mark Vincent: in a new world economy where you know you might not be providing them a machine.

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Mark Vincent: you know. Smb's a lot of times, don't. It's byod this solves that problem.

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Mark Vincent: Another thing I wanted to, and I swear I'll give you guys back a little time because I do like to talk. But that press release in particular is very exciting to me, and I don't think a lot of people

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Mark Vincent: maybe understand what they're saying about that. But in the old days of these kinds of environments, every time you made a change you'd have to literally reload this USB stick every time any change came out. So you you'd be constantly in this situation of patching and patching and rebuilding.

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Mark Vincent: The way the new igl system works is when they have an update, it only updates a small component. So you don't have to reload the entire USB stick

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Mark Vincent: as it allows them to be much more efficient on patching their environment and adding features without causing a lot of downtime for the end user, which is huge again. I'm all about simplicity. I just 7 definitely is this, or sorry 12. I don't know where I came up with 7.

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Jason Hendren: I'm.

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Mark Vincent: Natural 12 goes a long way to solving that particular problem.

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Mark Vincent: eat. Yeah.

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Ray Anderson: So Mark, and and and that's important. I'm glad you brought that up, because going back to

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Ray Anderson: that, that business owner

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Ray Anderson: in an S. And B Company.

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Ray Anderson: right? That really they're in the business to run a company.

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Ray Anderson: They're not in the business of it. And so that's where you know, a solution like ideal and then using parallel braz. Right? That's where those type of solutions are very compelling. And key, because now what we do is we can give that help to give back that time. Mr. Business owner.

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Ray Anderson: do what you do, what you do best run your business right, and and and we brought to you a simplified solution that isn't. Gonna take as much time and effort on your part.

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Ray Anderson: or really having to go out and hire. You know, a full time employee to come in and and put this environment together to run my business, you know. Maybe I only need somebody

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Ray Anderson: part time, or I can go lean on somebody like Zentagra, one to help to manage that environment. But now I've taken what I'm not in the business of doing which is to create and run it, and I've simplified it a whole lot with with a solution like, I jump.

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Ray Anderson: Yep.

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Mark Vincent: It's set up better myself. And I think that what makes it even more compelling from our perspective

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Mark Vincent: is, we've even tried to simplify the onboarding of that. And Ijel's been cool enough to allow us to

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Mark Vincent: basically

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Mark Vincent: rent licensing to small business on a monthly basis. To also kind of help this

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Mark Vincent: process along further

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Mark Vincent: cinteger one has in Cantagra, I'll see. For that matter. Both of us have our own shared hosting environments specifically built for IGEL.

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Mark Vincent: So one of the barriers that you know maybe a small business might be running into is, I don't know how to set this stuff up. Well, the good news here is, you don't have to, you know, for you as well right.

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Ray Anderson: There's another great point, right? Not only

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Ray Anderson: do we have a solution that is simplified

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Ray Anderson: for the customer.

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Ray Anderson: right for the business, but now I, Joel, is a company that partners with

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Ray Anderson: folks like us, you know, Msps, you know, hosting services right? And and they've actually created that simplified management side of the solution.

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Ray Anderson: So now, really a as an Smb owner, I can take a step back and go. Wow!

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Ray Anderson: I now have

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Ray Anderson: what I would call a cradle to grave solution. Stack.

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Ray Anderson: you know all encompassing. I have an endpoint easily deployed. I can send hardware out to any one of my employees or folks I do business with, or need access to my business.

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Ray Anderson: and through a service such as yours, Mark.

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Ray Anderson: You know they they can go through an enrollment process that's real simplified.

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Ray Anderson: And now that device is onboarded. And you know, profile settings are automatically pushed down. And now that employee is within minutes

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Ray Anderson: accessing my my information, my data securely and off to the races.

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Sean Washington: It's the easy button.

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Ray Anderson: Yeah. Exactly.

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Ray Anderson: Right? Here, right? Here, mark.

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Sean Washington: Yeah. He's he's.

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Ray Anderson: But you.

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Jason Hendren: Must have an easy button. I've got one somewhere.

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Sean Washington: You know, on, on that, you know, you talk about the the barriers of entry, and you talk about the configuration of technology. Of course we can help with that.

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Sean Washington: The other components, too, are vetting vendors.

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Sean Washington: you know, because if you look at the cyber security landscape or the It landscape, there are thousands of different vendors and a lot of marketing noise within there. So we've already done our homework.

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Sean Washington: We've already built solutions that we know work.

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Sean Washington: So the client doesn't have to worry about that.

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Sean Washington: The other component, too, is licensing.

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Sean Washington: So most of these enterprise licenses clients are going to have to go out there and spend money up front.

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Sean Washington: So if you're a startup and you're limited with the amount of capital that you have, this budgeted, or, you know initial investment, or whatever.

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Sean Washington: You don't want to go out and blow that entire amount on licensing upfront

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Sean Washington: some of the

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Sean Washington: what we can do with that. And what we've worked out with almost every single vendor we do business with is

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Sean Washington: the ability to lease those back to the clients as a monthly operational expense.

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Sean Washington: So it gets amortized over the course of an entire agreement instead of just, you know.

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Sean Washington: Let's spend 2 or $300,000 upfront. Then put all the pieces together. It's that turkey easy button, and it's it's light on the wallet.

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Mark Vincent: Right. It's literally built in a way that allows that business owner to say, Hey, I know that if I bring on 3 more employees. My cost per employee

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Mark Vincent: is a very fixed

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Mark Vincent: number that I can understand. It don't have. I don't have to think about any of it other than hey? It's

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Mark Vincent: you know.

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Mark Vincent: Give me a figure. I'm not sales, Guy here, Sean, but

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Mark Vincent: roughly, what you know. Can you give me a number.

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Sean Washington: 100 bucks.

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Mark Vincent: 100 bucks. Okay, let's say 100 bucks. I like that. So 100 bucks an employee every time I hire a new employee, 100 bucks a month.

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Mark Vincent: and included in that 100 bucks, is going to be the hosting of the application for them, their licensing

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Mark Vincent: their device.

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Mark Vincent: It it's a simple, simple way to be able to kind of. At least you know forward plan. Think about how you would do your hiring and your it spend, which is awesome, and it's consumption based. So if you're not

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Mark Vincent: using it, you know you're not paying for it, so to speak. You're not being forced to buy a gigantic license and hope to grow into it. Situation! It's literally for your.

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Sean Washington: Many years ago, there was a shift in a part of it around the phone systems. So phone and Internet, you know. And the phone providers were always real big on.

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Sean Washington: you know, you buy your phone, you buy your Internet, and then you're gonna have to buy a PBX.

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Sean Washington: And there's gonna be a whole PBX vendor involved. And then, of course, all the phone vendors started transitioning to voice over IP

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Sean Washington: and creating a hole hosted platform

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Sean Washington: with different softwares revolved around it. And just became an easy button where they can include everything for a monthly fee.

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Sean Washington: We're just going to basically take the rest of it, lump that together, make it virtual and as flexible as possible.

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Mark Vincent: Yeah. The sad part about that is the phones come with us because nobody ain't using the phone anymore. I don't know how many times I've walked into a building anywhere and seen an actual physical phone. You're like, Wow, I forgot what one of those look like, you know.

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Ray Anderson: Well, you're in at home, too, do you?

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Mark Vincent: Rotary phone. You go. Wow! What is that normal phone? I can't find one anywhere. If you're not holding a cell phone and these kinds of meetings. We're doing right now. This is the new normal. So yeah, part of that solution of consolidation is

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Mark Vincent: huge. Right?

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Jason Hendren: Absolutely.

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Mark Vincent: Doesn't make the full vendor happy about it, but

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Mark Vincent: it's it is what it is. It's that's life.

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Ray Anderson: Well, I like to look at help it. It it forces them to evolve, evolve their business right, and evolve their business models.

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Ray Anderson: adapt to the changes in in the working world or or life in general, right? How, how we do business, and how we interact

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Ray Anderson: because going back to to the phone mark like, do you even have a traditional phone at your home?

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Mark Vincent: No, haven't had it in.

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Ray Anderson: I tell you.

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Mark Vincent: First, yeah.

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Ray Anderson: Exactly right. So so, Brian, I like to look at that as there's those changes are really not threat. Shouldn't be threatening

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Ray Anderson: to to the manufacturers or the providers, but an a point of evolution for them. How are they going to adapt to that new model.

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Jason Hendren: Yeah.

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Sean Washington: You know, part of running a business. You got millennials and Gen. Z. Folks coming into the works workspace, and

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Sean Washington: my understanding is by 2,01525% of the entire workforce will actually be Gen. Z. It's a huge number. And these are

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Sean Washington: for from our perspectives, young folks, right?

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Ray Anderson: M-

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Sean Washington: If you want them to come work for your company, there's gonna have to be a high tech component.

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Sean Washington: So if you have an old dusty phone or some junky old software and weird workflows that aren't integrated. Some of these guys gonna look at you sideways because they're used to easy buttons. They're used to just work. And

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Sean Washington: so I actually just recently did a a a forum

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Sean Washington: where we talked about kind of the hybrid workforce and the struggles that you know, businesses are

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Sean Washington: facing as far as this. And and there was a couple of different things we we highlighted. It was

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Sean Washington: whether it's it's cultural business or technology, right? So technologies and the tools and the the brains and everything putting it together, culture is what I was just kind of talking about making sure that you're

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Sean Washington: providing, you know good technology to these young folks, but also enabling them to

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Sean Washington: you know, work from home, because there's not a single person wants to come back to an office and raise your hand. If you're working an office here.

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Sean Washington: need half an hour.

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Ray Anderson: What's that?

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Mark Vincent: You can tell by my background. I ain't in an office.

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Sean Washington: Yeah, I mean, like the the office is now, you know, somewhat confined to a you know, a home office, a physical office, and a digital workspace at the same time. The digital workspace can be delivered in many different ways. But this is kind of the concept we're talking about here.

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Sean Washington: And the last part was the business side of it. You know I've already invested a million dollars into this office, and

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Sean Washington: you know I need to people to come here because I already made this investment. Sorry you're gonna

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Sean Washington: you're just gonna have to move on and embrace the future.

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Mark Vincent: But I think it goes hand in hand with what the future expects to. You gotta think about like

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Mark Vincent: I I I hear the word compliance so much in the in the day.

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Mark Vincent: day to day, that sometimes I wake up in the middle of night screaming it out loud because it's just like it's it's it's a never ending thing, right? Every single customer I talked to, regardless of size, regardless of industry practically anymore. They're being held to a new standard of data protection and holding on the data in a higher level security than any of these folks have ever had to deal with. They're all being forced to buy stuff like cyber insurance. All this stuff they've never thought about, because this is the new normal.

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Mark Vincent: I think that a product like these is, what is the game changer for a lot of folks? Because it is again, that easy button. Right? If I know that I'm gonna be held to a standard of having to really hold onto that data

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Mark Vincent: products like parallels products. Like, I gel simplify that process considerably. And and

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Mark Vincent: that's kinda you know, just kinda have to have something people have to embrace. But in a I mean, you're right with with Gen. Z. And millennials.

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Mark Vincent: They don't want to come to the office a lot of times. They want to use their laptop

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Mark Vincent: products like this, help bridge that gap to kind of make it a more attractive company to work for when you're giving them the tools that

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Mark Vincent: allow, you know, a little bit of a compromise on both ways. Right? You're you're protecting your data. You're actually being better about how you're being a

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Mark Vincent: controller of your data by using a product like this. But you're also enticing the younger crowd that that wants to work from home, maybe doesn't want to use.

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Mark Vincent: you know, a company laptop. That kind of thing.

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Sean Washington: So Mark, we

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Sean Washington: clearly work with the smb, and we also work with a lot of startups.

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Sean Washington: So how many times? And I mean, I know you're gonna have to actually ask this answer this question, but

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Sean Washington: and pretty much every time we go and talk to these clients, you know, they're in startup mode, and there's no it there. So

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Sean Washington: first thing they do is they buy their domain. They buy their email. It's usually coming from Godaddy all in one shot right.

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Ray Anderson: You.

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Sean Washington: No, they.

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Mark Vincent: We'll just go to go to Daddy right away, I mean. Come on.

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Sean Washington: I get good commercials.

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Sean Washington: So yeah, it's it's it's either it's Microsoft, 365. Or it's Google workspaces. And that's their cloud solution, right?

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Sean Washington: They have no identity management. There's no single sign on. There's no multi factor. They're working on. Hope, you know, computers. They bought it best buy.

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Sean Washington: That is what you do when you're a startup and sure

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Sean Washington: that gets you to, you know a certain point. But then, when you start talking about compliance. There's all these other things that they are not necessarily thinking about.

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Sean Washington: that they would probably never even ask those questions unless someone posed it to them.

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Mark Vincent: Most startups. That's certainly what we see. I mean, we deal a lot in the biotech space in San Diego.

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Mark Vincent: bought in the semiconductor space

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Mark Vincent: guys that are being held to a lot of intellectual property stuff that they're very guarded with.

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Mark Vincent: And they're also having sometimes patient data things like that. If it's medical

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Mark Vincent: they need to be able to to both entice new employees to come and work, but they also need to be able to control and have this stuff safely secured.

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Mark Vincent: These solutions work great for that.

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Sean Washington: So

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Sean Washington: we talked about some of the features of IGEL and it facilitating

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Sean Washington: these end user compute products.

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Sean Washington: We understand that it is like a what I call 0 trust operating system. It's not going to get corrupted. You're not going to be able to write to it.

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Sean Washington: It's a conduit to a cloud solution.

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Sean Washington: We did talk about updating apps.

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Sean Washington: Now that probably to our the general audience out there is probably wondering, okay.

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Sean Washington: why would an operating system that's just communicating out to a cloud need apps.

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Mark Vincent: You guys want to take that? Someone want to take that I can? I can answer. But I think you guys probably are more technically well, you could explain the reasoning

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Mark Vincent: alright. I go. I'll I'll I'll jump. Yeah.

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Ray Anderson: Jump. Yeah, I'm thinking.

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Mark Vincent: You look at.

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Jason Hendren: They just need the apps. I was gonna say, I was gonna say earlier that there, you know, when you were talking about the telephone specifically that there's an app for that. I mean just a really quick story. I I moved recently and I had jumped on the Uma. If anybody knows who Uma is a voice over IP, home Internet phone solution and when we move, we packed up the the little answer machine that came with it in the phones, and when we moved back I was pulling the stuff out of the box and

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Jason Hendren: and plugging it back up and realizing that, you know, we never really used it while we were, you know, in in some temporary housing. But when we plugged it back up, I said. You know I was playing the messages on the on the physical Uma box.

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Jason Hendren: and I was one by one playing them, and then I re. Then it dawned on me that there's an app for that, and I went and downloaded Zooma app and was able to go through and clean up all of that stuff. Right? So ultimately, yeah. And that's where even ideal comes in. Now, it says, you know, in the preventative security model is the base OS, which is an application, and then only the apps you need to, you know, only install what you need. And and keep it streamlined and simple and small.

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Sean Washington: So give me an example of what maybe

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Sean Washington: an app would be. What app would people use on an igl OS.

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Jason Hendren: So well for so certainly parallels right as we're as we're talking about the the remote application server application, the client but also maybe you've got sas based applications that you access. So just use a browser. So we support chromium.

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Jason Hendren: Firefox, and and soon edge on angel OS, so you can use a browser as well to access your browser based applications. And even here I'm running zoom directly on my angel OS device for this for this webinar. Right? So you know whatever app you need.

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Jason Hendren: You know there's

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Jason Hendren: there's several that you can use right?

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Jason Hendren: th, those are just a few that come to mind.

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Mark Vincent: I think that's a that's a good one to point out, though, Jason, you're you're literally doing this, webinar, and you look great like looks great. Your audio sounds great, and you're doing that from an il device like, literally, there's no windows. Zoom client. There's no nothing. You're literally

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Mark Vincent: in an igl device using

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Mark Vincent: a web conferencing tool. And from our perspective, we would have no idea that that is any different than anything else which is pretty awesome.

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Sean Washington: Well, unbeknownst to all of you.

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Sean Washington: The questions I were asking

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Sean Washington: I get a thumbs down

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Sean Washington: questions I was asking was actually a segue to talk about this specifically.

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Sean Washington: So.

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Sean Washington: everyone has a relative or something to use Citrix, and they've worked for a big company or a university.

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Sean Washington: And they may always say something. You might. Yeah, it's kind of nice, but it's a pain in that, because I have to do a certain application. I gotta log into this thing every time.

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Sean Washington: and blah blah blah, and sometimes it doesn't work good. Other people get it, and it works very well.

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Sean Washington: and then they try running a zoom call or a team's call or voice over IP through a virtual environment.

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Sean Washington: So is what you're saying that if you run an application on the IGEL. It will help the performance with that.

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Jason Hendren: 2 2 ways to approach that one is that yet in some instances, yes, it makes sense to run the full application on the ideal endpoint. But one of the things that I does as well as we optimize

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Jason Hendren: the communication. So rather than install the full application we install plugins right for those for, say, zoom or webex, or teams, and optimize those virtual channels in the in the the virtual

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Jason Hendren: desktop. Right? So you can then run. And essentially we're offloading that to the local client. But playing it in the, you know, in the, in the virtual desktop.

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Mark Vincent: That's an important concept for people to grasp. So

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Mark Vincent: they're potentially running a virtual desktop somewhere. So like looks like a windows desktop. But in reality, that's running at a data center somewhere. Public cloud.

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Mark Vincent: They click on the from inside that view. They're clicking on teams. And what magically happens with IGEL is, it

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Mark Vincent: sees that you're launching teams and then basically utilizes the local hardware to be able to make it seem that that's running locally from that

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Mark Vincent: desktop in the cloud.

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Ray Anderson: And that that could be key mark in that, you know, if we're talking about like a small to medium sized business that might not have

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Ray Anderson: the resources within their data center to run those applications we're speaking of that can be resource, intensive.

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Ray Anderson: You know, we have endpoint devices, the agile devices that have the hardware that can, you know, handle that traffic and handle that processing? Hey? Why not? Just, you know. Let it pass on down to the the endpoint, the ideal endpoint to run it right and alleviate or offload that that load from the servers

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Ray Anderson: in the data center.

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Ray Anderson: Yep.

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Mark Vincent: And that's the beauty of having again

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Mark Vincent: the newest version of IGEL that allows you to constantly be updating those small components to make sure they're the best

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Mark Vincent: possible versions of themselves.

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Jason Hendren: Right to yeah, to take advantage of that ultimately. But.

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Ray Anderson: Another another use case. Oh, sorry. Go ahead, Jason.

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Jason Hendren: I was just gonna just elaborating on. What Mark just said is that you know the in order to take advantage of those optimizations, the plugins on the endpoint need to match what's in the virtual environment. So I'm ideal drastically simplifies that with, you know, by allowing you to update those plugins independent of the operating system, and really small updates.

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Ray Anderson: Another great use case.

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Ray Anderson: Oh, go ahead, Sean.

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Sean Washington: What do you say? It's an easy button, wouldn't you say.

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Ray Anderson: Alright!

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Jason Hendren: Absolutely.

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Ray Anderson: What I was. Gonna say, another great use case in in line with your question about you know, applications.

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Ray Anderson: Is, if if my users use Sas Sas applications, and I have a a large group of call center folks distributed throughout North America.

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Ray Anderson: and all I need is a web browser to connect to a call center app

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Ray Anderson: instead of falling, a traditional model of publishing a a browser like edge or chrome in a virtualization

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Ray Anderson: session. In my data center.

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Ray Anderson: I, Joel, has that browser resident on the endpoint. And so now, what I can do is I can easily enable that that browser and I can even hard code that that that link within that browser session for the end user. So when the end user comes in, they launch the browser from the local endpoint. They don't have to log into a virtualization

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Ray Anderson: session in the data center. So that's what I I find really, really compelling about ijel as well as how they can do that, how they can make that shift when needed.

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Mark Vincent: Yeah, they have killer features for segregation

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Mark Vincent: per user, right? Or per group.

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Mark Vincent: So if folks, some folks are gonna need a full blown desktop because of the nature of whatever they're doing in their job.

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Mark Vincent: There's a lot of there's a lot of use cases where you could say, Hey, you're you're a temporary employee like say, tax season, that's coming up right. Your Hnr. Block. You've got to have 50 million copies of

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Mark Vincent: turbotax sitting in front of you right. But when that guy's working, what does he really need? He might need a phone.

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Mark Vincent: you know, some kind of phone system on that screen. He's gonna need his turbotax, and he's gonna need.

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Mark Vincent: I don't know. Maybe a web browser for some looking up some stuff as he's he's looking around

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Mark Vincent: short of that he doesn't need a full blown desktop. Literally, you could achieve everything that they're looking for with IGEL.

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Mark Vincent: you know, you could give them a local browser, so that doesn't take up space at the data center doesn't impact anything there. You can give them that tax software via parallels right as an application, not a full blown desktop, but just the app, so there'll be a little icon that looks like it's

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Mark Vincent: turbo attacks. Oh, cool, but it's not. It's when you double click on that. It's launching that at the data center and then presenting it inside of IGEL.

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Mark Vincent: And then the same thing with teams or whatever you know what you can

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Mark Vincent: offload as much of that as you need to to make that

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Mark Vincent: streamlined. You know I love that aspect of it.

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Ray Anderson: And you know you know what you made me think about right there. Mark is. I found that tax preparer, and I use multiple applications in a busy time of the year.

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Ray Anderson: you know, 1 one monitor just isn't gonna do the job for me. And so now I can't. Can I use. Multi monitor, can I use 4 monitors be more efficient? At what I do? And with igl, that's definitely a yes, you know the the ability just to plug in monitors as you have them, or you need them. And Ij recognize them the OS, and be able to provide those

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Ray Anderson: like you would on a on a normal windows, state.

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Jason Hendren: Sure. Yeah. And yeah, we've actually used case. It just popped up recently was with multi. Monitor was with Angel.

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Jason Hendren: the customer was using 2 laptops, one laptop for accessing a virtual desktop in a secure environment that did not have a web browser. And then they literally had another another laptop

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Jason Hendren: that they were using with a local browser. So with Iil, we just simply repurposed one laptop and allowed them to plug in an external monitor, and because of the high custom, you know, customization ability. You know, instead of some users wanting to expand that virtual desktop across multiple monitors. We said, well, we wanna snap, you know your virtual desktop to one monitor and then let them use a local browser on that laptop

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Jason Hendren: on another monitor, right? So the local browser is not in, you know, in that secure virtual desktop they can browse where they want to not save cookies. Not do tracking, you know. Clear the cash all of those things, and make even browsing locally secure. But then, you know, get rid of a device. I just save some money. There.

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Mark Vincent: Yeah, that's awesome. Is there a limit to how many more? I mean, I'm I know there's gotta be. But what's what's the limit on, on, monitors, external monitors. There.

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Jason Hendren: I have not heard of it. A a total upper limit I've I've 6. 6 is about where I've seen them go, but I believe we can definitely go higher.

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Mark Vincent: I I'll play this down to the hardware.

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Jason Hendren: Way down to the.

333
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Mark Vincent: Holy crap! What are you.

334
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Ray Anderson: Yeah, I get it.

335
00:37:02.150 --> 00:37:02.700
Mark Vincent: That's up!

336
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Ray Anderson: Last last I last I checked. It was like 8 monitors that the OS supports. Yeah. But then it comes down to you know how you configure that on the hardware side, and if the hardware will support it.

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Mark Vincent: That's crazy town. I would love to see 8 monitors in front of me like that. Just a giant.

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Ray Anderson: I'm.

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Jason Hendren: You say that? And then you see the the new Samsung? This the Samsung monitor, the Odyssey that's the 57 inch

340
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Jason Hendren: you know the gigantic, you know. Curved beautiful, you know. Multi 4. I mean, you could do multiple 4. K,

341
00:37:38.300 --> 00:37:45.129
Jason Hendren: it's a 4 K monitor. But you can do multiple 1080 p. Sessions on it. Right? So you know, seamless is incredible.

342
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Sean Washington: You're talking about a modern workspace.

343
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Jason Hendren: Yeah, absolutely.

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Ray Anderson: There you go. Yeah.

345
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Sean Washington: Yeah, that's pretty cool.

346
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Sean Washington: Yeah. So I mean, I

347
00:37:55.720 --> 00:38:05.329
Sean Washington: thing is, is, these applications are very powerful, and they they eliminate a lot of the stigma around using these types of services, and it add a lot of value.

348
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Sean Washington: you know. And one thing I I just kind of wanted to juxtapose. A couple of things, you know. 1 one thing that comes up all the time with us is is the concept of identity management and wrapping ztna around endpoints from people working at home.

349
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Sean Washington: So these people are not using traditionally virtual systems, but they need to add all this additional licensing

350
00:38:27.400 --> 00:38:34.039
Sean Washington: to their endpoints to make sure that they could securely connect to their applications and their data. Right?

351
00:38:34.310 --> 00:38:38.440
Sean Washington: So with IGEL for them, all intents and purposes, facilitates

352
00:38:39.000 --> 00:38:40.169
Sean Washington: pretty much all of that.

353
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Ray Anderson: Yeah, absolutely.

354
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Jason Hendren: Agree.

355
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Ray Anderson: Absolutely has has integration for sure. Everything he talked about. You know, the the wonderful thing about the ideal endpoint or OS is.

356
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Ray Anderson: you know, you're typically using some type of virtualization solution. Well, that's your authentication point. So now you no longer have to worry about authentication at the end point or the IGEL desktop.

357
00:39:05.440 --> 00:39:09.429
Ray Anderson: you know, end user walks up. They see a desktop, a desktop icon

358
00:39:09.850 --> 00:39:20.469
Ray Anderson: my app. They launch it boom, and that's where they get the authentication. So that's where it helps to really. Then offload a lot of what you would normally have to configure

359
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Ray Anderson: on the endpoint.

360
00:39:22.340 --> 00:39:30.040
Ray Anderson: You know, when we talk about secure access with those virtualization solutions. Typically a a secure, remote access

361
00:39:30.160 --> 00:39:34.749
Ray Anderson: pieces included there. Right? We talk about parallels, parallels has

362
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Ray Anderson: equivalent to, you know. Say, for example, citrix net scalar, which is the gateway piece.

363
00:39:41.590 --> 00:39:43.870
Ray Anderson: you know. And so now

364
00:39:44.080 --> 00:39:48.479
Ray Anderson: you know that same thing that user sees that icon and double clicks it.

365
00:39:48.630 --> 00:40:08.039
Ray Anderson: Well, the authentication is gonna happen back at the data center at the gate, and that's where they're gonna come in securely. So you don't have to rely on some type of authentication, mechanism, or method, or a VPN. Even at the endpoint. Right? We can help to remove that out of the picture.

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Mark Vincent: Yeah, I think from an architectural standpoint, at least in my mind.

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Mark Vincent: it always makes more sense to me in in the modern world to try to centralize as much of my data and my compute into one place where I can harden it as much as possible.

368
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Ray Anderson: So you are.

369
00:40:23.570 --> 00:40:24.080
Mark Vincent: Possible.

370
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Mark Vincent: And once that sort of vault has been created.

371
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Mark Vincent: I'm opening up just as minimal of a access to that as humanly possible, and allowing.

372
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Mark Vincent: you know, a program like parallels to facilitate that. And then I gel as the endpoint for being the receiver of that content. To me. Is it

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Mark Vincent: perfect solution.

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Mark Vincent: There's very little that can be. Yeah, I'm knocking on some wood, because you never know right.

375
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Ray Anderson: Yeah.

376
00:40:50.770 --> 00:41:07.189
Mark Vincent: But I mean as as a attack surface again it it it's certainly very compelling. There's very little that you have to deal with on that end you can really focus on that one central place. You really need to harden, really well knowing that the endpoints coming in are going to be secured by default, but kind of how they work

377
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Mark Vincent: right.

378
00:41:08.390 --> 00:41:14.730
Ray Anderson: Would you agree, Mark, with with that being said that now, you know, we're talking about a solution

379
00:41:15.160 --> 00:41:20.200
Ray Anderson: that I don't, you know, as a business owner, or even it. I I don't have to worry about

380
00:41:20.280 --> 00:41:21.839
Ray Anderson: the risk of an endpoint.

381
00:41:22.000 --> 00:41:23.160
Mark Vincent: You don't, and what.

382
00:41:23.160 --> 00:41:24.720
Ray Anderson: Don't even have to worry about that.

383
00:41:24.720 --> 00:41:25.750
Mark Vincent: Like, if I can. Yeah.

384
00:41:25.750 --> 00:41:26.890
Ray Anderson: You said.

385
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Mark Vincent: You don't have to think about it, because it's it's already hard. And begin with what a lot of people I think fail to to maybe put together. Initially, too, is that the cost savings involved? There is huge.

386
00:41:40.060 --> 00:41:56.439
Mark Vincent: I'm not maintaining or patching a a laptop with an Rmm and a and a you know endpoint detection system. Or you know, all these kinds of security tools and and remote management tools, and all of that kind of junk that goes on with the traditional endpoint.

387
00:41:56.806 --> 00:42:00.530
Mark Vincent: It's all gone, that's all gone. So what's your price per user? Then

388
00:42:00.590 --> 00:42:09.740
Mark Vincent: you might be paying a bit to have it in the cloud. But I guarantee you that's gonna be cheaper than maintaining a local machine. There's just

389
00:42:10.050 --> 00:42:12.543
Mark Vincent: in the old days I'm not sure that that

390
00:42:13.080 --> 00:42:20.250
Mark Vincent: financial, you know, would have worked out is is easily. But in the modern world, and where we're at right here right now.

391
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Mark Vincent: I guarantee you I could. There's not a customer I could find that if I architected this from day one.

392
00:42:26.510 --> 00:42:30.249
Mark Vincent: It's cheaper to do it this way than it would be to do the latter

393
00:42:30.560 --> 00:42:31.140
Mark Vincent: to laugh.

394
00:42:31.680 --> 00:42:37.619
Sean Washington: Especially when you factor in the cost of administrators, administrators, salaries.

395
00:42:38.160 --> 00:42:39.930
Mark Vincent: Absolutely. Yeah, you you.

396
00:42:39.930 --> 00:42:40.520
Ray Anderson: Would be.

397
00:42:41.000 --> 00:42:41.519
Mark Vincent: All of that.

398
00:42:41.520 --> 00:42:42.969
Sean Washington: Summer. Yeah, and.

399
00:42:43.406 --> 00:42:51.310
Jason Hendren: Yeah, I mean, and even when it comes down to centralizing your users data right and backing it up and knowing that it's secure and not worrying about. They did just.

400
00:42:51.310 --> 00:42:52.109
Mark Vincent: Save that on your.

401
00:42:52.110 --> 00:43:14.250
Jason Hendren: Did you save that on your windows desktop? And did that get backed up? Right. I mean, we've got a place, a central repository for you to for you to save that file, did you? Did you save it there? Right ultimately, you know, I just not. You know I just not a ransomware target, so to speak. Right? It's read. Only reboot goes back the way it was. But no data is being stored there, either. Right? So

402
00:43:14.250 --> 00:43:24.480
Jason Hendren: you're you're you're ensuring that your that your end users are are following the the policies you want them to follow right, and then you're backing up and securing their data for them.

403
00:43:24.680 --> 00:43:31.939
Mark Vincent: Yeah, the way I like to always present this to customers that are somewhat maybe they're not as technically advanced.

404
00:43:32.580 --> 00:43:37.410
Mark Vincent: It's the apple thing. Right? I have an apple. I have an apple phone. I have an ipad

405
00:43:37.550 --> 00:43:40.809
Mark Vincent: talking to you guys right now on a on an Imac. Right?

406
00:43:41.070 --> 00:43:49.850
Mark Vincent: All of my data, all of my files, my information, my configuration is not actually start on any of these devices. It's in the cloud.

407
00:43:50.000 --> 00:43:51.289
Mark Vincent: It's Icloud, right?

408
00:43:51.400 --> 00:43:53.910
Mark Vincent: I go down the street and I

409
00:43:53.970 --> 00:44:01.970
Mark Vincent: leave my phone on a cab. I really don't care. They're not gonna get anything out of it. It's locked. There's nothing actually stored here, anyways.

410
00:44:01.990 --> 00:44:12.070
Mark Vincent: at least in it, that there isn't a copy somewhere else. Right? It's the same kind of concept. If I if I keep all my data centrally located. I have igl as my device.

411
00:44:13.570 --> 00:44:20.290
Mark Vincent: Yeah, something happens to that device. Who cares? It breaks no Biggie, you know, and even from a

412
00:44:20.490 --> 00:44:24.899
Mark Vincent: standpoint of like I've got a you know. I always like the call center. It's it's a great one.

413
00:44:24.940 --> 00:44:28.770
Mark Vincent: I've got 30 people in a room. Suddenly one of the machines starts acting funny

414
00:44:29.521 --> 00:44:45.759
Mark Vincent: something's wrong with the hardware. Okay, do we have another ideal device in a desk drawer over here that we can hand the guy. He's back up and working in 5 min. It's not like I have to re config a laptop. I have to get the apps on the laptop. I have to install all the security tools on that laptop.

415
00:44:45.980 --> 00:44:49.030
Mark Vincent: all that is completely removed.

416
00:44:49.030 --> 00:44:51.530
Jason Hendren: And that, and that license is transferable right? So.

417
00:44:51.530 --> 00:44:53.089
Mark Vincent: It's actually vice versa.

418
00:44:53.090 --> 00:44:53.580
Jason Hendren: Licence in.

419
00:44:53.580 --> 00:44:54.239
Mark Vincent: Able to transfer.

420
00:44:54.240 --> 00:44:57.430
Jason Hendren: To the new device without without losing the license.

421
00:44:57.780 --> 00:45:02.445
Mark Vincent: Yup, it's it is truly that that e easy button again.

422
00:45:02.890 --> 00:45:15.549
Mark Vincent: I think most business owners that that's really what they want to deal with. They don't want to deal with the headaches of of everything else it's getting people to to to of I mean, it is a. It is an ongoing process. I think this is still relatively new to small business.

423
00:45:15.590 --> 00:45:19.480
Mark Vincent: but to me, like I said, we we do pocs

424
00:45:19.970 --> 00:45:26.090
Mark Vincent: all the time here, like I do at least one a week right now. I probably have at least 2 sales calls a week

425
00:45:26.260 --> 00:45:29.790
Mark Vincent: brand new net new customer. It's never seen this kind of technology before.

426
00:45:30.270 --> 00:45:34.320
Mark Vincent: Generally it's been my experience that once I demo it.

427
00:45:34.390 --> 00:45:36.550
Mark Vincent: the light ball clicks in.

428
00:45:36.580 --> 00:45:40.020
Mark Vincent: Within 2 or 3 days. I get a call back from that same person going?

429
00:45:40.370 --> 00:45:50.579
Mark Vincent: You said, the Poc is really easy. Can we? Can we try that? And I'm like, yeah, prerequisite. Here's what you need. It's not really that. All that much that goes to, especially with parallels. It's like ridiculously simple.

430
00:45:50.996 --> 00:45:55.439
Mark Vincent: I could set them up in an hour after they have the Prerex in place.

431
00:45:55.870 --> 00:45:57.789
Mark Vincent: They play with that thing for a week.

432
00:45:58.540 --> 00:46:13.560
Mark Vincent: It's done, you know. I think it sells itself. People understand like, Oh, wow! I see where the value is here doesn't take too hard. But it's one thing to talk about it. I think it's another thing to see it.

433
00:46:13.910 --> 00:46:16.680
Sean Washington: From a sales perspective. The concept is

434
00:46:16.800 --> 00:46:20.629
Sean Washington: somewhat disruptive, because it's not what people are used to.

435
00:46:20.630 --> 00:46:21.580
Mark Vincent: Absolutely. It's different.

436
00:46:21.580 --> 00:46:30.420
Sean Washington: So what we have to do is is explain all the different features and benefits that go into this that they literally never would have thought about

437
00:46:30.510 --> 00:46:32.449
Sean Washington: until we brought it to their attention.

438
00:46:33.238 --> 00:46:38.610
Sean Washington: And quite honestly, I don't think the average Msp. Is having these conversations with anybody.

439
00:46:39.160 --> 00:46:42.089
Sean Washington: I think they're talking about support and their help desk. And

440
00:46:42.470 --> 00:46:44.930
Sean Washington: whatever Psa is powering that and silly.

441
00:46:44.930 --> 00:46:49.176
Mark Vincent: To a certain degree. It's counterintuitive to their own business, you know.

442
00:46:49.750 --> 00:46:50.570
Ray Anderson: I would agree.

443
00:46:50.570 --> 00:46:52.209
Mark Vincent: Maybe I'm just a bit of a weirdo, but I don.

444
00:46:53.340 --> 00:47:01.040
Mark Vincent: I don't mind that. I'm losing some revenue. As a result I would prefer to have happy technicians and happy customers

445
00:47:01.090 --> 00:47:08.489
Mark Vincent: than to make a couple of extra bucks selling an endpoint. What can I say? You know what I mean like. I'd like to keep it simple. If if

446
00:47:08.680 --> 00:47:22.570
Mark Vincent: if I can get a customer that has their data centrally located, I'm using a device like I shall access it. Happy customer, for the next 10 years like this! It's it's it ultimately will be better off for both them that I think.

447
00:47:23.117 --> 00:47:25.250
Ray Anderson: You know, Mark, they they come back to you.

448
00:47:25.540 --> 00:47:27.179
Ray Anderson: It's such

449
00:47:27.380 --> 00:47:35.079
Ray Anderson: a reliable, consistent solution stack that, you know. They'll continue to bring that business back to you. And hey, you know what

450
00:47:35.330 --> 00:47:39.580
Ray Anderson: word word of mouth is still powerful, too. Right? Hey? Where'd you get? That's kind of neat.

451
00:47:40.010 --> 00:47:40.920
Mark Vincent: Appreciate that.

452
00:47:41.163 --> 00:47:42.870
Ray Anderson: I wouldn't need to go talk tomorrow.

453
00:47:42.870 --> 00:47:47.530
Mark Vincent: Biotech. Right? We're we're, we're. We're really big in biotech and San Diego, like, we're

454
00:47:47.690 --> 00:47:53.839
Mark Vincent: definitely a name out there in Southern California. And it's a very hot market for biotech right now, and

455
00:47:53.850 --> 00:47:59.080
Mark Vincent: I don't know how many businesses we've gotten in the last year. As a result of

456
00:47:59.130 --> 00:48:00.609
Mark Vincent: these guys all talk.

457
00:48:00.957 --> 00:48:06.350
Mark Vincent: What are what are you guys doing? That's pretty cool. Who did that for you again? And

458
00:48:06.360 --> 00:48:07.629
Mark Vincent: yeah, you know.

459
00:48:07.630 --> 00:48:09.379
Sean Washington: Constantly splitting up like one company.

460
00:48:09.860 --> 00:48:16.529
Sean Washington: another one and then another one and another one. And it's all the same people. It's it's it's kind of a cool ecosystem to be involved in.

461
00:48:16.730 --> 00:48:27.479
Mark Vincent: Yeah, yeah, I I've definitely seem to have a a Lego kit for cloud space right now. And every time somebody calls I'm like, okay, let me grab my Lego Kit. I already know. You know it's awesome that way.

462
00:48:28.456 --> 00:48:28.749
Ray Anderson: You know.

463
00:48:28.750 --> 00:48:42.699
Sean Washington: Selling a product like this is kind of cool because you can kind of show people magic tricks right? You bring in this laptop, and you you pull up the the igl OS, and then you say, All right, look here we go. Here's my workspace. It's follows me around everywhere. I go

464
00:48:42.830 --> 00:48:43.910
Sean Washington: pull it up.

465
00:48:44.240 --> 00:48:46.849
Sean Washington: run a zoom call, show them how great it works.

466
00:48:47.540 --> 00:48:50.519
Sean Washington: you know. Let's let's do a 4 K Youtube. Video.

467
00:48:51.395 --> 00:48:51.640
Sean Washington: But.

468
00:48:51.640 --> 00:48:56.011
Mark Vincent: It's always your coaching. I don't know why you have a thing for that. But yeah, it's a great demo.

469
00:48:56.680 --> 00:49:00.049
Sean Washington: That's the magic trick. Yeah. You know, people want to see the sizzle. Right?

470
00:49:00.140 --> 00:49:05.930
Sean Washington: So, but yeah, but the benefits are are not really, you know, there could. There's cost savings.

471
00:49:05.960 --> 00:49:13.200
Sean Washington: There is the cool magic tricks. There is the efficiencies from working from home by the end of the day. It's a security conversation.

472
00:49:13.200 --> 00:49:13.700
Jason Hendren: Sure.

473
00:49:13.700 --> 00:49:15.630
Sean Washington: Everything that Mark just mentioned about

474
00:49:15.820 --> 00:49:18.330
Sean Washington: having everything securely at a data center.

475
00:49:18.640 --> 00:49:23.843
Jason Hendren: Yeah, and you can. Yeah. And as they save money and repurpose devices or use

476
00:49:24.150 --> 00:49:24.480
Sean Washington: And I told.

477
00:49:24.480 --> 00:49:30.310
Jason Hendren: Pocket. They should also know that, you know, they can purchase devices with ideal preinstalled.

478
00:49:30.350 --> 00:49:33.020
Jason Hendren: So they've been expanding and.

479
00:49:33.020 --> 00:49:35.630
Mark Vincent: Elbow, and I, Joel, unless I Jove.

480
00:49:35.630 --> 00:49:54.240
Jason Hendren: Lenovo, Lg, and HP, specifically. You can. You can order devices and and others. You can order devices from them directly. With angel OS pre installed. Have them drop ship to your work from home users, and 3 clicks, 3 or 4 clicks, and you're they're under management, and in your secure environment.

481
00:49:54.520 --> 00:49:55.622
Sean Washington: I think it's

482
00:49:56.780 --> 00:50:06.939
Sean Washington: It would. Probably we wouldn't serve ourselves well if we didn't have this conversation about repurposing, because you brought this up a couple of times, but I wanted to make sure the audience actually knew what we're talking about here. Because

483
00:50:07.060 --> 00:50:13.379
Sean Washington: let's just say you're a Microsoft shop. You have a bunch of machines that are 2, 3 years old.

484
00:50:13.720 --> 00:50:17.700
Sean Washington: You're looking to re, you know. Change your technology. Stack. Blah, blah! Blah! Right?

485
00:50:18.680 --> 00:50:20.710
Sean Washington: You could in theory.

486
00:50:20.890 --> 00:50:25.810
Sean Washington: wipe all those machines, convert them to IGEL or use the Udp pocket that Mark showed before.

487
00:50:26.698 --> 00:50:29.489
Sean Washington: Trash. Yeah, the windows component of things

488
00:50:29.910 --> 00:50:31.939
Sean Washington: and just run your systems that way.

489
00:50:32.240 --> 00:50:36.589
Sean Washington: Would you, in theory, get more life out of those systems running Linux on them?

490
00:50:36.590 --> 00:50:37.470
Jason Hendren: Oh, absolutely.

491
00:50:39.580 --> 00:50:48.969
Mark Vincent: Heck, yeah, that's a big heck. Yeah, yeah, it's a, it's a great use case. And Jason, it's great thing to mention. Actually, yeah, because I mean, that is really the thing the beauty pockets awesome.

492
00:50:49.060 --> 00:51:05.129
Mark Vincent: But like I've got a customer right now that we're rolling out same kind of thing to live from demo to Poc to like, Wow, this is cool. I want this for my entire environment. They have a bunch of older machines that are not by today's standards. There, you know, from a windows machine. They're okay

493
00:51:05.590 --> 00:51:19.989
Mark Vincent: from a igl perspective. They're gonna be hot rods. Linux doesn't require as much overhead, especially when you're limiting what applications even get installed on this thing right? It's gonna be a parallels client, some VoIP

494
00:51:20.110 --> 00:51:23.460
Mark Vincent: type of, you know, utility, a browser. That's it.

495
00:51:23.934 --> 00:51:25.670
Mark Vincent: It's gonna work, great

496
00:51:26.004 --> 00:51:29.980
Mark Vincent: and that allowed them to get, you know, maybe 3 to 4 more years

497
00:51:30.295 --> 00:51:37.440
Mark Vincent: life cycle out of that existing hardware, and then if they have net new, we've already talked them about. The Lg makes a really slick.

498
00:51:38.040 --> 00:51:42.059
Mark Vincent: Is it the ground that you can get that way, I think it's that's yeah.

499
00:51:42.060 --> 00:51:42.660
Ray Anderson: Yeah, that.

500
00:51:42.660 --> 00:52:05.189
Mark Vincent: And there's a nice little laptop that Lg has, and it's pre loaded with igl again, so as they buy new ones for their clients, or they have executives that want to travel, and they want a machine they can just take with them as Igel on it the grams, a night approach for that. And it just works, you know. Again, there's nothing on that machine that can be compromised or broken. It just literally boots straight into the cloud

501
00:52:05.490 --> 00:52:06.770
Mark Vincent: allows them to get their job done.

502
00:52:06.770 --> 00:52:08.420
Jason Hendren: Yeah. And when it comes to mobile devices.

503
00:52:08.420 --> 00:52:09.160
Mark Vincent: That's it.

504
00:52:09.300 --> 00:52:13.739
Jason Hendren: Yeah. The battery life's dramatically increased as well. Right? So ultimately they'll they'll.

505
00:52:13.740 --> 00:52:15.420
Mark Vincent: Oh, yeah, less running on right?

506
00:52:15.420 --> 00:52:16.800
Jason Hendren: Is as lightweight as it is.

507
00:52:16.800 --> 00:52:17.829
Mark Vincent: 12. That was great.

508
00:52:17.830 --> 00:52:19.000
Jason Hendren: A lot longer. Yeah.

509
00:52:19.280 --> 00:52:32.389
Sean Washington: So the way the ecosystem works is Ijel used to actually be, you know, create their own hardware. They they were kind of a thin client type provider with their software. They went agnostic about a year and a half ago, 2 years ago.

510
00:52:32.390 --> 00:52:34.830
Jason Hendren: They were on the. They were on that journey for quite some time, because.

511
00:52:34.830 --> 00:52:36.109
Sean Washington: Yeah. But a quick question.

512
00:52:36.110 --> 00:52:52.175
Jason Hendren: Quite honestly, yeah, customers that even had other other hardware. They, you know, what makes idle. So wonderful is the management interface, the universal management what we call the universal management suite that makes it easy to manage one or thousands of devices something else, you know.

513
00:52:52.510 --> 00:53:11.672
Jason Hendren: is, you know, just the ease of use and administration. But there were a lot of people that wanted that software, but you know, didn't necessarily want the you know, want the you know, the hardware itself. So I just sort of been on that journey for quite some time to to be hardware agnostic, and run iglos on other hardware. I think the

514
00:53:12.000 --> 00:53:13.360
Jason Hendren: the pandemic

515
00:53:13.945 --> 00:53:19.090
Jason Hendren: covid chip shortages. Things like that accelerated that ultimately. But but yeah.

516
00:53:19.820 --> 00:53:22.249
Ray Anderson: But it was interesting, Jason, because.

517
00:53:22.480 --> 00:53:31.650
Ray Anderson: W. What you just said at the same time, not only do you make a great software stack when you did have those hardware devices, and I'll speak of the Ud. 3 in particular.

518
00:53:32.340 --> 00:53:39.230
Ray Anderson: It was great hardware. And so you know, Co. When when when it came to that time. Customers like, what do you mean? I can't get these

519
00:53:39.310 --> 00:53:41.480
Ray Anderson: ideal hardware devices anymore.

520
00:53:41.750 --> 00:53:49.149
Ray Anderson: So it was almost like a scramble like, well, what's the next best thing that's comparable or comparable to to the ud threes.

521
00:53:49.568 --> 00:53:56.789
Ray Anderson: So that was that was quite interesting. So I, Joel, did you know hardware and software did do a really good job on both sides.

522
00:53:57.000 --> 00:53:57.700
Ray Anderson: Yeah.

523
00:53:57.700 --> 00:54:02.870
Sean Washington: So now, yeah, you can go to an Lg or whoever it might be. Get a nice

524
00:54:03.080 --> 00:54:09.129
Sean Washington: thin client, or I mean, really, what's attractive is is a a mobile, thin client, laptop

525
00:54:09.290 --> 00:54:14.970
Sean Washington: laptop with Igell on it sports multiple computers. Take whoever you want. As long as you have an Internet connection.

526
00:54:14.990 --> 00:54:16.080
Sean Washington: you're online.

527
00:54:16.790 --> 00:54:23.320
Ray Anderson: You know what I really like to Shawn those hardware vendors you speaking of? Lg, in particular, is they just work.

528
00:54:23.918 --> 00:54:34.589
Ray Anderson: I mean, there's no special configuration whatsoever, cause I've been there configured them, or or set them up with. I jaw and and the OS. Just goes on them

529
00:54:34.650 --> 00:54:39.849
Ray Anderson: on the hardware comes up and it runs, and you can just leave it be for

530
00:54:40.440 --> 00:54:44.310
Ray Anderson: another. What? 2, 3, 4, 5 years down the road.

531
00:54:44.310 --> 00:54:45.590
Sean Washington: Yeah, exactly.

532
00:54:47.280 --> 00:54:54.733
Mark Vincent: I know this has been a great conversation, but we're getting to like an hour. We could talk all day about igl parallels and small business.

533
00:54:55.020 --> 00:54:55.639
Ray Anderson: That's hot. There.

534
00:54:55.640 --> 00:55:12.219
Mark Vincent: We didn't have another reason to have another show, so I think maybe we should probably try to wrap it up. Definitely, I'm gonna give my shameless plug here for z integral one. I do it every time this particular topic, and if you want to know more reach out

535
00:55:12.516 --> 00:55:17.099
Mark Vincent: I would love to demo this stuff to you so you can see it first hand

536
00:55:17.438 --> 00:55:34.389
Mark Vincent: I've got this demo down. I could do it blindfolded with, you know, tied up. And I it's still a great demo fantastic product and if you're interested, reach up well, we can talk to you about it and demo it. And, Poc, if you're if you're really interested in it as well.

537
00:55:34.650 --> 00:55:36.190
Sean Washington: We'll show you some magic tricks.

538
00:55:36.610 --> 00:55:38.675
Mark Vincent: Yeah, exactly. Yeah. Once you see it.

539
00:55:38.970 --> 00:55:41.650
Ray Anderson: I want to see Sean's. Youtube Tvs.

540
00:55:43.540 --> 00:55:44.260
Mark Vincent: Perfect.

541
00:55:44.260 --> 00:55:45.050
Sean Washington: And time.

542
00:55:46.010 --> 00:55:49.250
Mark Vincent: Awesome anything else. Shut guys, you wanna add.

543
00:55:49.250 --> 00:55:52.630
Ray Anderson: No, that was, that was a great conversation. Great conversation.

544
00:55:52.630 --> 00:55:54.309
Jason Hendren: Absolutely my pleasure. Happy to be here.

545
00:55:55.213 --> 00:55:58.970
Mark Vincent: Love having you guys. And definitely, we'll we'll do this again.

546
00:56:00.750 --> 00:56:03.864
Sean Washington: Until next time. Thank you for joining, powering. Smb.

547
00:56:04.520 --> 00:56:06.750
Mark Vincent: Alright, thanks. Everyone have a great day.

548
00:56:07.020 --> 00:56:08.659
Ray Anderson: You guys later, excited.