Using AI at Work: AI in the Workplace & Generative AI for Business Leaders
On "Using AI at Work", your host Chris Daigle and his expert guests help business leaders, executives, and teams who want to turn artificial intelligence into a real competitive advantage. Each episode shares real-world AI applications and AI transformation stories from companies successfully using AI in the workplace to improve productivity, decision-making, and operations.
You’ll hear from Chief AI Officers, innovators, and forward-thinking executives who are putting generative AI at work, from AI productivity tools and AI-powered workflows to non-technical AI training and workplace AI adoption strategies.
We cover:
- AI for business leaders – how executives use AI to lead change and drive ROI
- Generative AI tools – practical, easy-to-implement solutions for teams
- AI automation in business – streamline operations without massive tech budgets
- Executive AI education – upskilling leaders and managers for the AI era
- Real-world AI case studies – lessons learned from successful AI implementation
- AI in operations management – optimizing processes and reducing costs
- Ethical AI in business – navigating responsible and effective AI use
Whether you’re exploring AI adoption, leading AI-powered transformation, or looking for AI implementation guides, this podcast delivers a clear, non-technical roadmap to succeed in the AI-driven economy.
New episodes weekly.
Start learning how to put AI to work in your business today.
Using AI at Work: AI in the Workplace & Generative AI for Business Leaders
78: Using AI at Work to Rethink Talent and Workforce Strategy with Peter Cappelli
Chris Daigle sits down with Peter Cappelli, Professor of Management at the Wharton School, to explore how AI is changing how companies hire, train, and manage people. Peter breaks down the myths around job displacement, explains why most organizations misunderstand what AI can and cannot automate, and shares how leaders can adapt workforce strategies for the AI era.
They discuss the balance between efficiency and humanity in AI adoption, why prediction and decision-making should stay in human hands, and what executives need to know about reskilling and internal mobility as automation grows. Drawing from research and decades of experience, Peter provides an unfiltered look at what the future of work will truly require from both employees and employers.
🔎 Find Out More About Peter Cappelli
LinkedIn
https://www.linkedin.com/in/peter-cappelli-14936a3/
Book by Peter Cappelli
https://www.pennpress.org/9781613631911/the-future-of-the-office-with-a-new-afterword-by-the-author/
🛠 AI Tools and Resources Mentioned
ChatGPT
https://openai.com/chatgpt
Chief AI Officer Resources
https://chiefaiofficer.com
📌 Chapters
00:00 – Introduction to Peter Cappelli
02:35 – How AI is Reshaping Hiring and Training
07:45 – Separating AI Hype from Workplace Reality
12:20 – Why Prediction Still Needs Human Judgment
17:15 – Redefining Workforce Planning in the AI Age
23:42 – What Executives Get Wrong About Automation
29:30 – Reskilling and Internal Mobility for the Future of Work
35:05 – AI Governance and Trust Inside Organizations
40:18 – Balancing Efficiency with Human Value
44:12 – Advice for Leaders Adopting AI Responsibly
48:20 – How to Connect with Peter Cappelli
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