Decoding Cultural Leadership

Episode 36: Amy Maiden - Transforming Audience Engagement in the Arts

Samuel Cairnduff

This week's conversation features Amy Maiden, discussing her journey from musical theatre performer to leading audience engagement strategist.

Amy shares candid insights from her career journey, including her formative years in London's West End working with major organisations like AKA. She reflects on organising landmark charity events like the 2009 Black Saturday bushfire appeal concert at London's Princess Theatre, and how these experiences shaped her approach to arts marketing and audience development.

Key discussion points include:

  • The evolution from performer to arts marketer and strategist
  • Building innovative marketing approaches for West End productions
  • The impact of digital transformation on audience behaviour
  • Understanding contemporary fandom and audience psychology
  • Preventing burnout in arts administration
  • The changing nature of arts leadership and cultural institutions
  • New models for engaging diverse audiences
  • The intersection of commercial and subsidised arts

Throughout the conversation, Amy emphasises the importance of understanding audience behaviour and creating meaningful connections between arts organisations and their communities. She advocates for more sustainable work practices in arts administration while maintaining passion and artistic excellence.

This episode offers valuable perspectives on contemporary arts marketing and audience development from someone who has helped shape major innovations in the field.

Links:

About Amy Maiden: At the time of recording, Amy Maiden was Managing Partner at Anthem, and is now Chief Executive of the company. Her career spans major roles in London's West End and Australian arts organisations including Australian Theatre for Young People and Sydney Festival. She is recognised as an innovator in arts marketing and audience engagement strategy.

Episode Credits:

  • Host: Samuel Cairnduff
  • Guest: Amy Maiden

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Presenter and research: Sam Cairnduff

Creative Director: Niloofar Pashmforoosh

Presented in association with Limelight

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