How to Have a Bloody Good Conversation

The Secret Power of Listening

Mai Davies and Sarah Wright

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How Listening Can Transform Your Conversations with Jessica Ball

We like to think we’re good listeners—but are we really? Too often, we drift in and out of conversations, half-hearing what’s being said while planning what to say next. So how do we shift from passive hearing to deep, intentional listening - the kind that transforms relationships, builds trust, and even changes lives?

In this episode, we’re joined again by Jessica Ball, a meetings facilitator who knows that listening is more than just hearing words—it’s about creating connection

Together we explore:

  • Why most of us default to “social listening” (and how it’s holding us back).
  • The three levels of listening - to yourself, to others, and to a group.
  • How our biases, emotions, and assumptions shape what we hear.
  • Why no one is truly boring if you know how to unlock their story.
  • How listening can be the antidote to polarisation, judgement, and disconnection.
  • Simple techniques to sharpen your listening skills - for richer, more meaningful conversations.

If you’ve ever walked away from a conversation feeling unheard - or realised too late that you weren’t really listening - this episode is for you.

Find Jessica Ball at www.creatingmeaning.club or on LinkedIn.