Voices of Revenue by Think RevOps
Every month, in “Voices of Revenue” we will talk with exceptional guests to dive into the B2B Golden Capital Letters: Profitability, Scalability, Predicability and Productivity. We will discover our guest's growth story, revenue strategy, experience making impact, leadership, sales and the challenges they're facing nowadays.
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Voices of Revenue by Think RevOps
Creating psychological safety with your customers with Christina Garnett
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Alicia Brocal Moreno
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Season 2
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Episode 1
We’re excited to kick off the new season of Voices of Revenue with Alicia Brocal as our host!
Christina Garnett, fractional Chief Customer Officer, joins us to discuss her vision on customer care and how she enhances customer satisfaction and build strong, lasting relationships.
- Key Topics:
- Understanding your customer persona and buyer profile for deeper, more effective engagement.
- Human Touch vs. AI: Exploring the limitations of AI in customer interactions and the importance of maintaining genuine human connections.
- Building Positive Relationships: Strategies for developing strong customer bonds, so clients reach out not only when there's an issue but to celebrate success together.
Tune in for an insightful discussion on elevating your customer relationships!