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umber talks
Welcome to umber talks- where the doors to real estate possibilities are wide open. We are Kristen Denis and Shaun Denis, and we are thrilled to embark on this exciting journey with you. Whether you're a seasoned investor, a first-time homebuyer, a professional in real estate or a curious mind eager to explore the nuances of the real estate market, our podcast is designed with you in mind. We're here to demystify the complexities, share expert insights, and guide you through the ever-evolving landscape of real estate.
umber talks
Real Estate Meets Fitness: Adam Bracken’s Playbook for World-Class Client Experience
What does building a four-location fitness brand have in common with running a real estate brokerage? Everything, when it comes to client experience, brand loyalty, and leadership.
In this episode of Umber Talks, host Shaun Denis, founder of Umber Realty, sits down with long time friend and fitness entrepreneur Adam Bracken, founder of The Fitness Lab, Ottawa’s most trusted boutique gym. Adam’s success came from a focus on human connection, hospitality, and making people feel seen and valued.
From training NHL athletes to acknowledging every member’s birthday, Adam reveals the mindset and methods that turned his gym into a movement.
For real estate professionals and business owners, this is a blueprint for:
- Turning transactions into trust.
- Building teams that embody your values.
- Leading from the front.
Whether you're a broker, builder, or brand leader, this episode will reshape how you think about service, culture, and scaling without compromise.