Tales from the Towers - An Entrepreneurial Journey for WISPS
"Tales from the Towers" is a riveting podcast series that delves into the world of Wireless Internet Service Providers (WISPs). Hosted by Arno and Nico Joubert, the technical and business development directors of TechConnect, this series offers a unique behind-the-scenes look into the challenges, triumphs, and day-to-day realities of running a wireless internet business.
What to Expect:
Each episode is a blend of personal anecdotes, professional insights, and practical advice, making it a must-listen for aspiring entrepreneurs, WISP professionals, and anyone fascinated by the intersection of technology and business.
Key Themes:
- Entrepreneurial Spirit: Learn about the journey from competing IT businesses to a successful partnership in a small town.
- Business Challenges: From lightning strikes to equipment failures, discover how to navigate the unpredictable nature of the WISP industry.
- Client-Centric Approach: Understand the importance of prioritizing client experience and maintaining strong communication.
- Adapting to Change: Hear stories about shifting business models, embracing new technologies, and adapting strategies in a dynamic market.
- Health and Personal Growth: Get insights into how personal well-being, diet, and lifestyle choices can impact professional success.
- Community Impact: Explore how WISPs can play a crucial role in connecting and empowering communities.
- Real-Life Lessons: Each episode is packed with valuable lessons, tips, and strategies gleaned from real-life experiences in the field.
8. Audience:
Whether you're an aspiring entrepreneur, a seasoned WISP professional, or just curious about the tech world, "Tales from the Towers" offers engaging stories and valuable lessons from the front lines of internet service provision.
Tone:
The podcast maintains a conversational and relatable tone, making complex topics accessible and engaging. The hosts' camaraderie and candid storytelling create an inviting atmosphere that both educates and entertains.
Join Us:
Tune in to "Tales from the Towers" for an enlightening journey through the highs and lows of building a wireless internet service, and gain insights that could shape your entrepreneurial path in the tech world.
Tales from the Towers - An Entrepreneurial Journey for WISPS
Tales from the Towers Episode 12
Welcome to another episode of Tales from the Towers. In this episode, Arno Joubert and co-host Nico Joubert engage in a casual yet insightful discussion, reflecting on various aspects of their business and personal growth.
Key Discussion Points:
Road Challenges and Family Life: The episode starts with Nico sharing his experiences of dealing with busy roads and spending quality time with his family during the school holidays. He talks about becoming a gym partner for his eldest son and enjoying their time together.
Business Growth and Goal Setting: The hosts delve into their company's growth, discussing the addition of 173 clients and an increase in turnover. They touch on the importance of setting realistic goals and how achieving smaller goals can boost staff morale and momentum.
Internal Communication and Efficiency: They highlight changes in meeting cadences and how regular communication has positively impacted team morale and reduced micromanagement. Discussions about optimizing field operations, fuel savings, and the importance of morning meetings are also covered.
Lessons in Communication and Staff Engagement: The hosts talk about the nuances of communication with staff, emphasizing the importance of making employees feel secure and valued. They share personal lessons on improving their communication style to foster a better work environment.
Technical Challenges and Solutions: The episode also covers technical aspects of their ISP business, discussing equipment choices, logistical challenges in installation, and strategies for efficient operations.
Customer Service and Business Scaling: They discuss the challenges and learnings in scaling their business, focusing on customer service and the importance of having a competent team.
Personal Reflections and Future Plans: The hosts share their personal achievements and plans for the future, including family commitments and personal health goals.
Power of Intention and Journaling: The significance of writing down goals, affirmations, and intentions is discussed, highlighting how this practice has positively impacted their lives and businesses.
Community Impact and Wildlife Rehabilitation: Arno talks about supporting his wife's wildlife rehabilitation center, reflecting on the rewarding experience of working with animals.
The episode concludes with the hosts expressing gratitude for their partnership, team, and the support of their community, emphasizing the importance of collaboration and trust in running a successful business.
Learn More:
Visit our website: https://www.techconnect.africa/
Follow us on Facebook: https://www.facebook.com/techconnectisp
Subscribe to our YouTube channel for more videos: https://www.youtube.com/@techCONNECTISP
