{"version":"1.0.0","segments":[{"startTime":0.5,"endTime":3.08,"body":"Coming up on the Leadership Growth Podcast."},{"startTime":3.08,"endTime":7.36,"body":"If I'm mentoring someone, they're very much in the executive suite."},{"startTime":7.36,"endTime":11.58,"body":"That tends to be the people that are going to want to go through that type of mentoring."},{"startTime":11.58,"endTime":15.88,"body":"And a lot of times they'll come to me and say, or their leader will come to me and say,"},{"startTime":15.88,"endTime":17.9,"body":"\"we want this person to be the next CFO."},{"startTime":17.9,"endTime":21.68,"body":"They have the knowledge, they've got the experience.\""},{"startTime":21.68,"endTime":25.12,"body":"However, and you know exactly where this is going to go,"},{"startTime":25.12,"endTime":29.66,"body":"the way they communicate it in their previous role, it won't work for this."},{"startTime":30.06,"endTime":35.24,"body":"Or it'll be a COO or someone else in that C-suite position saying to me,"},{"startTime":35.24,"endTime":41.62,"body":"I got this new position, but I'm realizing the way I communicate it doesn't work that way."},{"startTime":41.62,"endTime":46.02,"body":"And it's that interesting concept of, you know, I'm so passionate about this."},{"startTime":46.02,"endTime":52.22,"body":"Why as a leader or anyone that shows up in a communication situation,"},{"startTime":52.22,"endTime":58.86,"body":"why wouldn't you put the number one focus on how people experience you?"},{"startTime":58.2,"endTime":62.32,"body":"Because that, it will determine, do you influence them?"},{"startTime":62.32,"endTime":63.7,"body":"Do you connect, engage?"},{"startTime":63.7,"endTime":64.7,"body":"Do you build relationships?"},{"startTime":64.7,"endTime":66.92,"body":"And all of that ties to influence."},{"startTime":75.92,"endTime":79.14,"body":"Hey everyone, welcome to another episode of the Leadership Growth Podcast."},{"startTime":79.14,"endTime":83.9,"body":"I'm Daniel Stewart, along with my brother and co-host Peter Stewart."},{"startTime":83.1,"endTime":89.18,"body":"And today, we are very excited to have a fantastic guest with us."},{"startTime":89.18,"endTime":90.64,"body":"Stacey Hanke."},{"startTime":90.64,"endTime":92.58,"body":"Stacey, thanks for joining us."},{"startTime":92.58,"endTime":94.14,"body":"No, thank both of you."},{"startTime":94.14,"endTime":95.92,"body":"Thanks for trusting me with your followers."},{"startTime":95.92,"endTime":97.44,"body":"I'm really looking forward to this."},{"startTime":97.44,"endTime":98.28,"body":"Absolutely."},{"startTime":98.28,"endTime":100.68,"body":"Okay, folks, we're in for a treat."},{"startTime":100.68,"endTime":103.42,"body":"Let me share a brief background on Stacey."},{"startTime":104.28,"endTime":109.78,"body":"Stacey Hanke, renowned executive mentor, Hall of Fame professional speaker,"},{"startTime":109.78,"endTime":114.2,"body":"and best-selling author of Influence Redefined."},{"startTime":114.2,"endTime":117.7,"body":"Be the leader you were meant to be, Monday to Monday."},{"startTime":117.7,"endTime":122.96,"body":"Through her research-backed method, she has transformed numerous Fortune 1000 companies,"},{"startTime":122.96,"endTime":126.3,"body":"igniting sales growth, enhancing productivity,"},{"startTime":126.8,"endTime":130.48,"body":"and fostering a cultural fulfillment among employees."},{"startTime":130.48,"endTime":132.66,"body":"Stacey, welcome again."},{"startTime":132.66,"endTime":133.82,"body":"Thank you."},{"startTime":133.82,"endTime":134.74,"body":"Thank you both."},{"startTime":134.74,"endTime":140.34,"body":"So, with all of the leaders that you've been working with over the years,"},{"startTime":140.34,"endTime":143.08,"body":"let's start off with a question for you."},{"startTime":143.08,"endTime":152.88,"body":"Sometimes we as humans, we can overestimate or underestimate our impact on others."},{"startTime":152.48,"endTime":155.18,"body":"Tell us, what have you kind of noticed?"},{"startTime":155.18,"endTime":162.32,"body":"Why do sometimes we think we as humans are more influential sometimes than we think?"},{"startTime":162.32,"endTime":164.54,"body":"Yeah, I get asked that a lot."},{"startTime":164.54,"endTime":166.68,"body":"And it really comes down to two concepts."},{"startTime":166.68,"endTime":170.48,"body":"When you think about as a leader, depending on what title you have,"},{"startTime":170.48,"endTime":174.96,"body":"there is that misperception of any feedback that you're going to get is pretty flawed."},{"startTime":174.96,"endTime":178.16,"body":"Because who's going to tell the CEO, you take too long to get to the point?"},{"startTime":178.16,"endTime":179.92,"body":"You're really boring."},{"startTime":179.92,"endTime":182.86,"body":"You're going on whatever it might be."},{"startTime":182.1,"endTime":183.08,"body":"You just get to that level."},{"startTime":183.08,"endTime":186.22,"body":"And I know the two of you, based on the work that you do, you experience this."},{"startTime":186.22,"endTime":190.12,"body":"I'm sure with your clients, we don't get the real feedback."},{"startTime":190.12,"endTime":191.94,"body":"The feedback that we can actually use and develop."},{"startTime":191.94,"endTime":193.3,"body":"That's error number one."},{"startTime":193.3,"endTime":200.14,"body":"The second is rarely do we get a chance to truly see ourselves,"},{"startTime":200.14,"endTime":202.56,"body":"to hear ourselves through the eyes and ears of our listeners."},{"startTime":202.56,"endTime":206.14,"body":"Now, this is a little different because we're recording this."},{"startTime":206.14,"endTime":209.52,"body":"The three of us, we're going to be able to go back if we choose to, right?"},{"startTime":209.82,"endTime":216.02,"body":"Go back and take a look so that we can make a connection of how we feel versus what reality states."},{"startTime":216.58,"endTime":221.0,"body":"Our bodies don't like to be uncomfortable, which goes to, I guess, point number three."},{"startTime":221.0,"endTime":222.02,"body":"I told you there are only two."},{"startTime":222.02,"endTime":227.22,"body":"Point number three is a lot of times a leader will say, well, I've been doing this work for"},{"startTime":227.22,"endTime":228.0,"body":"a long time."},{"startTime":228.2,"endTime":230.78,"body":"I've worked hard to get to this point of my career."},{"startTime":230.78,"endTime":236.0,"body":"If I feel good, if I know my message, all of those reasonings"},{"startTime":236.0,"endTime":238.64,"body":"does not guarantee that you're influential."},{"startTime":238.64,"endTime":243.96,"body":"What guarantees you're influential is truly when you've got the courage to be vulnerable on a"},{"startTime":243.96,"endTime":249.1,"body":"regular basis and really take a close look through the eyes and ears of your listeners."},{"startTime":249.6,"endTime":255.24,"body":"That was a really helpful insight, Stacey, as we start to dissect and kind of break apart"},{"startTime":255.24,"endTime":258.82,"body":"this concept of influence and really what gets in the way."},{"startTime":258.82,"endTime":261.7,"body":"And it sounds like in many ways, it's our own ego."},{"startTime":261.7,"endTime":269.38,"body":"It's our own fear of avoiding the discomfort, our kind of fixed versus a growth mindset,"},{"startTime":269.38,"endTime":270.14,"body":"you could even say."},{"startTime":271.84,"endTime":272.24,"body":"Totally."},{"startTime":272.24,"endTime":277.38,"body":"You know, and I think too, so many times, whether I'm mentoring a leader or maybe my"},{"startTime":277.38,"endTime":282.98,"body":"team, they're in one of their workshops, leaders will pull us to the side and say, \"why hasn't anyone"},{"startTime":282.98,"endTime":283.82,"body":"told me this?\""},{"startTime":283.82,"endTime":285.68,"body":"I had a leader not too long ago."},{"startTime":285.68,"endTime":289.92,"body":"She's been in a very high profile position for 10 years."},{"startTime":289.92,"endTime":293.66,"body":"And after one of our workshops, I approached her to just get her feedback."},{"startTime":293.66,"endTime":295.74,"body":"And she said, first, I'm so embarrassed."},{"startTime":295.74,"endTime":297.86,"body":"I've been a leader for 10 years."},{"startTime":297.86,"endTime":300.44,"body":"I should know how to do this."},{"startTime":300.84,"endTime":305.4,"body":"And I'm like, well, should versus what reality states are two different things."},{"startTime":305.4,"endTime":311.38,"body":"Just because you have a title or your years of experience, none of that has ever proven"},{"startTime":311.38,"endTime":313.52,"body":"to suddenly be influential."},{"startTime":313.52,"endTime":318.84,"body":"And Peter, that's really the part where we love to unpack it for a leader to say,"},{"startTime":318.84,"endTime":320.98,"body":"\"I'm not saying you're not influential."},{"startTime":320.98,"endTime":327.42,"body":"I'm saying as a leader or whomever you might be, what role you have, there's always opportunity"},{"startTime":327.42,"endTime":330.4,"body":"to improve how we communicate.\""},{"startTime":330.4,"endTime":332.1,"body":"And that's two categories, right?"},{"startTime":332.1,"endTime":335.28,"body":"How we communicate verbally and how we communicate non-verbally."},{"startTime":335.28,"endTime":337.58,"body":"We just can't stop learning."},{"startTime":337.58,"endTime":340.94,"body":"And I don't know why in the corporate world we get to"},{"startTime":340.94,"endTime":343.94,"body":"that point and it's just this mindset of,"},{"startTime":343.94,"endTime":345.06,"body":"all right, I'm good. I know everything."},{"startTime":345.06,"endTime":346.92,"body":"I'm good to go."},{"startTime":346.98,"endTime":348.9,"body":"Yeah."},{"startTime":348.9,"endTime":354.98,"body":"And you know, so building on that, it's fascinating to me that when somebody gets promoted and they"},{"startTime":354.98,"endTime":363.34,"body":"get a title, they either feel like they should now know everything or more often, everybody"},{"startTime":363.34,"endTime":367.82,"body":"else automatically expects you to know everything."},{"startTime":367.82,"endTime":376.0,"body":"And yet you are still the same schmuck, the same person as you were yesterday."},{"startTime":376.0,"endTime":383.96,"body":"It's not like you just were given from heaven or whatever else, this immediate enlightenment."},{"startTime":383.34,"endTime":384.86,"body":"Yeah."},{"startTime":384.86,"endTime":392.18,"body":"And so managing these expectations of yourself and then how others reinforce, giving a little"},{"startTime":392.18,"endTime":396.58,"body":"bit of grace, a little patience, because we're all learning."},{"startTime":396.58,"endTime":398.88,"body":"And we should be learning."},{"startTime":398.88,"endTime":399.8,"body":"Yeah, please."},{"startTime":399.8,"endTime":400.14,"body":"Yeah."},{"startTime":400.14,"endTime":401.14,"body":"How do you respond to that?"},{"startTime":401.14,"endTime":402.8,"body":"Yeah, we should be learning."},{"startTime":402.8,"endTime":404.08,"body":"And it's the misperception."},{"startTime":404.08,"endTime":406.6,"body":"So maybe part of it is this title."},{"startTime":406.6,"endTime":408.14,"body":"There's a misperception with titles."},{"startTime":408.34,"endTime":412.9,"body":"Playing off what you just said, Daniel, is, well, I should know this, right?"},{"startTime":412.9,"endTime":416.94,"body":"I've learned this all my life versus so many of our clients."},{"startTime":416.94,"endTime":419.28,"body":"If I'm mentoring someone, they're very much in the executive suite."},{"startTime":419.28,"endTime":423.5,"body":"That tends to be the people that are going to want to go through that type of mentoring."},{"startTime":423.5,"endTime":427.8,"body":"And a lot of times they'll come to me and say, or their leader will come to me and say,"},{"startTime":427.8,"endTime":430.84,"body":"we want this person to be the next CFO."},{"startTime":430.84,"endTime":432.98,"body":"They have the knowledge."},{"startTime":432.98,"endTime":434.6,"body":"They've got the experience."},{"startTime":434.6,"endTime":437.04,"body":"However, and you know exactly where this is going to go."},{"startTime":437.04,"endTime":441.58,"body":"The way they communicate it in their previous role, it won't work for this."},{"startTime":441.58,"endTime":448.74,"body":"Or it'll be a COO or someone else in that C-suite position saying to me, I got this new position,"},{"startTime":448.74,"endTime":453.54,"body":"but I'm realizing the way I communicate it doesn't work that way."},{"startTime":453.54,"endTime":458.94,"body":"And it's that interesting concept of, you know, I'm so passionate about this."},{"startTime":458.34,"endTime":464.78,"body":"Why as a leader or anyone that shows up in a communication situation,"},{"startTime":464.34,"endTime":470.78,"body":"why wouldn't you put the number one focus on how people experience you?"},{"startTime":470.78,"endTime":474.22,"body":"Because that, it will determine, do you influence them?"},{"startTime":474.22,"endTime":476.62,"body":"Do you connect, engage?"},{"startTime":476.62,"endTime":477.62,"body":"Do you build relationships?"},{"startTime":477.62,"endTime":479.82,"body":"And all of that ties to influence."},{"startTime":479.22,"endTime":482.14,"body":"I'm working with someone right now, in his previous life"},{"startTime":482.14,"endTime":484.18,"body":"he was a professional rugby player."},{"startTime":484.18,"endTime":488.9,"body":"And he said it best because we were doing a lot of practicing."},{"startTime":488.9,"endTime":489.96,"body":"He's now in the corporate world."},{"startTime":489.96,"endTime":492.46,"body":"We were doing a lot of practicing and I was recording him often on his phone."},{"startTime":492.46,"endTime":497.74,"body":"And finally, at one point he says, I'm thinking and reflecting about my executive team."},{"startTime":497.88,"endTime":503.64,"body":"How when we've got a challenge around our development, we'll put together a whole PowerPoint deck."},{"startTime":503.64,"endTime":507.36,"body":"And then we'll present it to try to sell it, to get a budget around."},{"startTime":507.36,"endTime":510.24,"body":"He's like, when we were, when I was a professional rugby player,"},{"startTime":510.36,"endTime":514.24,"body":"when we knew we had to develop, we never put a PowerPoint slide together."},{"startTime":514.24,"endTime":520.18,"body":"We got out on the field and we practiced it over and over."},{"startTime":520.42,"endTime":525.2,"body":"And I know it's a little different, rugby versus corporate world."},{"startTime":525.2,"endTime":529.72,"body":"But when you pull and look at the mechanics, it really is the same thing."},{"startTime":529.72,"endTime":534.82,"body":"If you want to develop, you've got to practice and continue to do the work."},{"startTime":534.82,"endTime":541.7,"body":"It's somewhat analogous, Stacey, to this notion that, oh, I need to build this skill."},{"startTime":541.7,"endTime":546.36,"body":"I'm going to just read a book about it and then automatically I'm perfect at it."},{"startTime":546.36,"endTime":549.96,"body":"Or I'm going to go attend a webinar or a workshop."},{"startTime":549.74,"endTime":554.2,"body":"And it's this notion that somehow if we get the information in our brain,"},{"startTime":554.74,"endTime":558.2,"body":"then that automatically translates into changing behavior and habits."},{"startTime":558.2,"endTime":562.1,"body":"Which we know fundamentally doesn't happen."},{"startTime":562.48,"endTime":567.62,"body":"You both get it because of the expertise that you have and the companies that you run."},{"startTime":567.62,"endTime":573.92,"body":"When I talk about influence and how to communicate with influence, both verbally and non-verbally,"},{"startTime":573.62,"endTime":578.92,"body":"we elevate it to this level of, if you're truly going to have influence, it's Monday to Monday."},{"startTime":578.92,"endTime":580.92,"body":"Which means how you show up."},{"startTime":580.92,"endTime":582.7,"body":"It needs to be consistent."},{"startTime":582.84,"endTime":590.06,"body":"But in order to that like and aptly, you have to practice over and over in order to improve."},{"startTime":590.2,"endTime":594.24,"body":"And the great news when it comes to building your influence is every conversation"},{"startTime":594.2,"endTime":598.24,"body":"you have is really an opportunity for you to practice something."},{"startTime":598.24,"endTime":600.0,"body":"Is it how you deliver?"},{"startTime":600.0,"endTime":603.42,"body":"Is it how you connect or don't connect with people?"},{"startTime":603.42,"endTime":604.76,"body":"Is it your messaging?"},{"startTime":605.4,"endTime":611.38,"body":"I think that's really the power of a lot of the work that I do is it's not, all right, you have to carve out"},{"startTime":611.4,"endTime":614.38,"body":"an hour on Tuesday every week and sit down here and practice."},{"startTime":614.38,"endTime":616.46,"body":"It's not reality."},{"startTime":616.82,"endTime":619.34,"body":"But when we can really help leaders get into the mindset of you're already busy."},{"startTime":619.34,"endTime":621.14,"body":"They have no room on their schedule."},{"startTime":621.14,"endTime":628.66,"body":"It's getting them in the mindset of take advantage of your multitude of meetings in a day."},{"startTime":628.82,"endTime":635.96,"body":"And every interaction, that's an opportunity where you can be thinking about how can you develop these skills."},{"startTime":635.96,"endTime":637.72,"body":"Yeah."},{"startTime":637.72,"endTime":640.92,"body":"So let's build on that influence."},{"startTime":640.92,"endTime":646.8,"body":"Because I know you do a lot of research as you work with so many different leaders over the years."},{"startTime":646.8,"endTime":647.26,"body":"What—"},{"startTime":647.26,"endTime":649.36,"body":"go back in time."},{"startTime":649.82,"endTime":651.44,"body":"How would we have defined influence?"},{"startTime":651.44,"endTime":652.3,"body":"How to communicate?"},{"startTime":652.3,"endTime":656.52,"body":"How to be influential back in the day?"},{"startTime":656.52,"endTime":657.44,"body":"Pick a day."},{"startTime":657.44,"endTime":658.48,"body":"You know, years ago, months ago, whatever."},{"startTime":658.48,"endTime":662.44,"body":"And what has it shifted to to today?"},{"startTime":662.44,"endTime":664.44,"body":"You know, give us a contrast."},{"startTime":664.44,"endTime":667.36,"body":"What are the things that maybe we thought were needed?"},{"startTime":667.36,"endTime":671.78,"body":"And what is it now needed to be really influential today?"},{"startTime":671.78,"endTime":674.86,"body":"Oh, I'm nodding my head because I love this stuff."},{"startTime":674.86,"endTime":677.82,"body":"And that's really Influence Elevated."},{"startTime":677.94,"endTime":679.96,"body":"The third book is all about that."},{"startTime":679.96,"endTime":685.44,"body":"It's the four years of research that we've done because of all the changes that have really occurred in four years."},{"startTime":685.44,"endTime":686.38,"body":"And what's the difference?"},{"startTime":686.38,"endTime":692.1,"body":"So the number one, Daniel, there's more noise than there has ever been before."},{"startTime":692.1,"endTime":697.5,"body":"And when I mean noise, it's virtual, hybrid, social media, emails."},{"startTime":697.5,"endTime":699.08,"body":"That's just the work environment."},{"startTime":699.08,"endTime":705.14,"body":"And now when you're trying to influence someone who's in their home, you have no idea what noise is going on there."},{"startTime":705.7,"endTime":708.22,"body":"And because of all this noise, it's interesting."},{"startTime":708.22,"endTime":711.12,"body":"We're more connected than we've ever been before."},{"startTime":711.12,"endTime":717.62,"body":"Yet somehow we're more disconnected than ever before."},{"startTime":717.48,"endTime":720.14,"body":"And this whole idea of influence."},{"startTime":720.14,"endTime":721.92,"body":"To me, I've always been teaching influence."},{"startTime":721.92,"endTime":729.64,"body":"But this idea of what's happened now and how we elevate it is it's more critical than ever before."},{"startTime":729.64,"endTime":735.92,"body":"Because you have leaders who are seeing employees in the office and leaders that have never,"},{"startTime":735.64,"endTime":738.92,"body":"whoa, never see their employees or they see some of them."},{"startTime":738.12,"endTime":740.04,"body":"That's a whole other challenge."},{"startTime":740.04,"endTime":749.4,"body":"This idea of showing up on virtual as if it's just this casual and your brand has nothing to do with it."},{"startTime":749.4,"endTime":750.34,"body":"I'll give you an example."},{"startTime":750.34,"endTime":752.18,"body":"Yesterday, because it's fresh in my mind."},{"startTime":752.18,"endTime":756.62,"body":"Yesterday, we met with several leaders of a very large company."},{"startTime":756.74,"endTime":762.88,"body":"I can't share the name, but we were doing a recap of the training we do with their team."},{"startTime":762.88,"endTime":766.36,"body":"And one of their leaders, you'll appreciate this, shows up."},{"startTime":766.36,"endTime":767.88,"body":"The camera's set up."},{"startTime":767.88,"endTime":769.02,"body":"I can look up her nose the entire time."},{"startTime":769.02,"endTime":773.76,"body":"She is chewing her gum so hard."},{"startTime":773.26,"endTime":776.24,"body":"And then I know she must have a monitor over here."},{"startTime":776.24,"endTime":777.86,"body":"And she's catching up on email the whole time."},{"startTime":777.86,"endTime":781.6,"body":"And I thought, well, at this point, I love this to some degree."},{"startTime":781.6,"endTime":783.32,"body":"Because now, for me, it's research, right?"},{"startTime":783.32,"endTime":784.6,"body":"And I'm going to have a little fun with it."},{"startTime":784.6,"endTime":788.14,"body":"So I asked her, because she's not paying attention this entire time."},{"startTime":788.14,"endTime":792.9,"body":"And I said to her, I go, \"so what have you heard from your team?"},{"startTime":792.9,"endTime":795.58,"body":"What feedback did they give based on the work that we've done?\""},{"startTime":795.58,"endTime":797.44,"body":"And she says, \"well, I haven't talked to them yet."},{"startTime":797.44,"endTime":799.76,"body":"But if you want me to, I will.\""},{"startTime":799.38,"endTime":805.46,"body":"And I'm like, well, I feel sometimes like the virtual world"},{"startTime":805.38,"endTime":811.46,"body":"has really created, trying to find a nice word, but I feel lazy."},{"startTime":811.46,"endTime":818.28,"body":"It's just this laziness that we've put into, and we've lost how to connect."},{"startTime":818.28,"endTime":819.4,"body":"We've lost how to engage."},{"startTime":819.4,"endTime":823.94,"body":"We've lost how to communicate with empathy."},{"startTime":824.94,"endTime":828.58,"body":"And call it, you know, common sense skills."},{"startTime":828.8,"endTime":833.36,"body":"But it also has proved that what is common sense is not common practice."},{"startTime":833.36,"endTime":836.62,"body":"You know you should get your teeth cleaned, what, every six months?"},{"startTime":836.62,"endTime":837.82,"body":"How many people do it?"},{"startTime":837.82,"endTime":839.14,"body":"They do it when they've got a toothache."},{"startTime":839.14,"endTime":841.72,"body":"And now they go to the doctor."},{"startTime":841.72,"endTime":842.7,"body":"And sometimes we'll get calls from clients."},{"startTime":843.7,"endTime":844.26,"body":"I have a big presentation next week."},{"startTime":844.26,"endTime":846.72,"body":"I have a big sales pitch next week."},{"startTime":846.72,"endTime":847.0,"body":"Can you coach me?"},{"startTime":847.0,"endTime":849.1,"body":"And my first response is no."},{"startTime":849.1,"endTime":850.52,"body":"Not now."},{"startTime":850.52,"endTime":852.08,"body":"Like, it's too late."},{"startTime":852.54,"endTime":856.96,"body":"I'll coach you for the next one, but there has to be a timeframe that's long and far enough out."},{"startTime":856.96,"endTime":863.36,"body":"So it's more needed than ever before that this idea of being consistent,"},{"startTime":863.96,"endTime":869.36,"body":"of how you show up in all these platforms, that's really what's going to drive influence Monday to Monday."},{"startTime":869.36,"endTime":876.28,"body":"Versus I've got influence during the sales pitch, but when they see me in person, I'm a little bit different than I am here."},{"startTime":877.28,"endTime":885.32,"body":"So many great thoughts to help us think more about how we show up, you know, how people experience us."},{"startTime":885.32,"endTime":889.36,"body":"To go back to a phrase that you used earlier, I think that really helps"},{"startTime":889.32,"endTime":893.36,"body":"encapsulate so much of what we're talking about in terms of influence."},{"startTime":893.52,"endTime":897.72,"body":"Then as you're elaborating on the reality of the context,"},{"startTime":897.52,"endTime":901.72,"body":"how that's changed, how the noise has increased,"},{"startTime":901.52,"endTime":906.72,"body":"the so many distractions and so many things are trying to get at people's attention."},{"startTime":906.72,"endTime":912.68,"body":"But at the core, it comes down to that ability to connect at a human level."},{"startTime":912.68,"endTime":913.54,"body":"Right."},{"startTime":913.54,"endTime":915.42,"body":"It seems so common sense, doesn't it?"},{"startTime":915.42,"endTime":921.26,"body":"We had a call earlier today prepping for a session we're going to do in a month."},{"startTime":921.48,"endTime":926.34,"body":"And when I asked the leader, I said, \"so what's causing you to reach out to us?"},{"startTime":926.34,"endTime":927.6,"body":"What currently is happening?\""},{"startTime":927.6,"endTime":935.78,"body":"And we're going to talk all about how can their senior leaders build stronger client relationships, both virtually and in person."},{"startTime":935.78,"endTime":938.12,"body":"I know that sounds so common sense, right?"},{"startTime":938.12,"endTime":940.32,"body":"And when I asked them, \"so what's the gap?\""},{"startTime":940.32,"endTime":947.82,"body":"And their response was, \"most of these senior leaders were hired during 2020-21.\""},{"startTime":949.72,"endTime":957.68,"body":"They've lost the ability to truly connect and engage with our clients."},{"startTime":957.68,"endTime":958.86,"body":"And I do."},{"startTime":958.86,"endTime":964.66,"body":"I think we need to take a step back and look at what we want when it comes to influence."},{"startTime":964.66,"endTime":967.9,"body":"You know, if I asked both of you, when it comes to influence, what do you want?"},{"startTime":967.9,"endTime":968.88,"body":"Fill in the blank."},{"startTime":968.88,"endTime":971.32,"body":"I think we first have to identify that."},{"startTime":971.22,"endTime":975.46,"body":"And then we have to stay true to what is our personal brand?"},{"startTime":975.46,"endTime":979.68,"body":"How do we want people to define who we are?"},{"startTime":978.68,"endTime":982.58,"body":"And a great action step for your followers is ask."},{"startTime":982.58,"endTime":987.74,"body":"Ask someone in your personal life and people in your professional life that know you really, really well."},{"startTime":987.74,"endTime":990.84,"body":"And just ask them, how do I come across?"},{"startTime":990.84,"endTime":993.78,"body":"How would you describe my reputation or my brand?"},{"startTime":993.36,"endTime":1001.98,"body":"And if those two, from your personal and professional feedback from your peers, if that's really off,"},{"startTime":1001.36,"endTime":1006.98,"body":"I think you need to go back to the drawing board and just take a moment to really identify what is it."},{"startTime":1006.98,"endTime":1009.78,"body":"How would you define how you want to come across?"},{"startTime":1009.32,"endTime":1010.0,"body":"Yeah."},{"startTime":1010.0,"endTime":1017.38,"body":"So with this virtual world that we're operating in, just to get really practical then,"},{"startTime":1017.0,"endTime":1023.38,"body":"as we have listeners out there saying they might be 100% remote in terms of their organization, maybe it's this hybrid."},{"startTime":1023.38,"endTime":1028.5,"body":"What are two or three things that a leader can do to manage,"},{"startTime":1028.38,"endTime":1033.5,"body":"to promote, to strengthen their influence in a virtual hybrid setting?"},{"startTime":1034.5,"endTime":1037.38,"body":"First one that comes to mind is brevity."},{"startTime":1039.84,"endTime":1044.28,"body":"Do our meetings really have to be 60 minutes every time?"},{"startTime":1044.28,"endTime":1049.36,"body":"How many of our meetings take about 10 minutes to really get to the important stuff?"},{"startTime":1049.36,"endTime":1052.18,"body":"How many meetings there's more people on that need to be?"},{"startTime":1052.18,"endTime":1055.66,"body":"Oh, I was on a call last week and I'm thinking, I don't even know who half of you are."},{"startTime":1055.66,"endTime":1057.98,"body":"I'm not even sure why you're here, right?"},{"startTime":1057.98,"endTime":1059.96,"body":"It's brevity, brevity, brevity."},{"startTime":1059.96,"endTime":1061.7,"body":"We fall into the trap."},{"startTime":1061.7,"endTime":1062.66,"body":"I'm guilty of this."},{"startTime":1062.66,"endTime":1064.64,"body":"I get so passionate about what I'm saying."},{"startTime":1064.64,"endTime":1068.36,"body":"I start to think, you all want to know everything that I know."},{"startTime":1068.36,"endTime":1076.5,"body":"It's taking the brevity, going to the next step, Peter, and really constantly adapting your message on the fly."},{"startTime":1076.5,"endTime":1080.58,"body":"Really listening to what lane is your listener in."},{"startTime":1080.58,"endTime":1085.02,"body":"And when you can adapt to what's important to them, I think you really tap into their why."},{"startTime":1085.1,"endTime":1086.42,"body":"Why should they care?"},{"startTime":1086.42,"endTime":1088.68,"body":"Why is this conversation happening right now?"},{"startTime":1088.68,"endTime":1090.78,"body":"So that's big step one."},{"startTime":1090.78,"endTime":1091.98,"body":"I'll give you three."},{"startTime":1091.98,"endTime":1096.66,"body":"The second, this is going to sound so common sense, but I'll demonstrate."},{"startTime":1096.16,"endTime":1101.18,"body":"How many times have you been on a virtual call and the person that you're trying to"},{"startTime":1101.16,"endTime":1109.18,"body":"talk to is so disconnected and they're not really connecting with you, which is possible through your eyes."},{"startTime":1109.26,"endTime":1113.18,"body":"So we talk a lot about eye connection rather than eye contact."},{"startTime":1113.18,"endTime":1116.84,"body":"Simply put, only speak when you see eyes."},{"startTime":1116.84,"endTime":1118.94,"body":"You start looking in other places."},{"startTime":1118.94,"endTime":1120.58,"body":"That's a great time to stop talking."},{"startTime":1120.72,"endTime":1125.3,"body":"And this applies whether you're in person or you're in virtual conversations."},{"startTime":1125.3,"endTime":1129.02,"body":"Because eye connection is the only skill that ties to trust."},{"startTime":1129.02,"endTime":1133.32,"body":"And you and I both know that without trust, influence won't happen."},{"startTime":1133.32,"endTime":1135.42,"body":"Not consistently."},{"startTime":1135.42,"endTime":1143.66,"body":"To make sure that happens, I would highly, number three, recommend your followers to start taking a look."},{"startTime":1143.66,"endTime":1148.44,"body":"Start, whether it's audio recording, you want to kind of take a small step first before you"},{"startTime":1148.66,"endTime":1150.44,"body":"go to the big one, and that's video recording."},{"startTime":1150.44,"endTime":1153.4,"body":"And I'm not talking about watching yourself on Zoom."},{"startTime":1153.4,"endTime":1156.34,"body":"There's something to be said about when you start recording yourself."},{"startTime":1156.34,"endTime":1163.44,"body":"Because your phone, your device, it's really the eyes and ears of your listeners."},{"startTime":1163.66,"endTime":1168.76,"body":"And so many, you can imagine, I need to write a book, just comments"},{"startTime":1168.66,"endTime":1172.76,"body":"from people that we've had in our sessions or my mentoring."},{"startTime":1172.76,"endTime":1176.7,"body":"When they see themselves on a playback, they'll go to this place of denial sometimes."},{"startTime":1176.7,"endTime":1178.6,"body":"And they'll be telling me, that's not me."},{"startTime":1178.6,"endTime":1180.26,"body":"No, that's not me."},{"startTime":1180.26,"endTime":1182.4,"body":"And I'm thinking, I think it's you."},{"startTime":1182.4,"endTime":1184.36,"body":"And it looks like you are."},{"startTime":1184.36,"endTime":1185.2,"body":"Exactly."},{"startTime":1185.2,"endTime":1189.84,"body":"But just starting to have some courage to be vulnerable."},{"startTime":1189.84,"endTime":1193.12,"body":"I would lie to you if I think that's an easy process"},{"startTime":1193.12,"endTime":1194.7,"body":"is watching myself on—"},{"startTime":1194.7,"endTime":1198.12,"body":"I was just watching something last night of myself, and I was ripping it apart."},{"startTime":1198.12,"endTime":1204.92,"body":"But the idea is you become more aware that when you are in these high-stakes conversations, however you define it,"},{"startTime":1204.92,"endTime":1212.52,"body":"you know when you're either saying or doing something with the body language that's causing a distraction,"},{"startTime":1212.52,"endTime":1219.8,"body":"distracting your listener from paying attention, from connecting, and then influencing."},{"startTime":1219.8,"endTime":1225.28,"body":"So, okay, this feedback component is what I'm hearing from you,"},{"startTime":1225.8,"endTime":1229.28,"body":"is giving yourself some time to look at yourself"},{"startTime":1229.8,"endTime":1233.28,"body":"so that you can have some better sense of how others experience you."},{"startTime":1233.52,"endTime":1238.48,"body":"Okay, let me go to this next level and get your thoughts on this, Stacey."},{"startTime":1238.48,"endTime":1244.38,"body":"What guidance do you have for the leader who,"},{"startTime":1244.48,"endTime":1249.38,"body":"as they see members of their team, and they look at their team and go,"},{"startTime":1249.38,"endTime":1257.5,"body":"hmm, I would love to help that person adjust, reshape, increase awareness."},{"startTime":1257.28,"endTime":1259.94,"body":"I'll give you a brief example."},{"startTime":1259.94,"endTime":1262.84,"body":"I was in a meeting last week with a bunch of business owners."},{"startTime":1262.84,"endTime":1266.0,"body":"One of them brought one of their directors to this meeting"},{"startTime":1266.84,"endTime":1272.0,"body":"and she sat there twirling her hair the entire time."},{"startTime":1272.0,"endTime":1278.3,"body":"Now, not to put any judgment on that, the question I had was,"},{"startTime":1278.0,"endTime":1287.3,"body":"is that behavior of hers helpful for her as a leader within the organization?"},{"startTime":1287.02,"endTime":1292.98,"body":"And as a VP who reports, you know, has her on the team,"},{"startTime":1292.02,"endTime":1301.98,"body":"what would that VP say to her to invite learning, whether it's that specific experience or not?"},{"startTime":1301.98,"endTime":1306.3,"body":"What are ways to help a leader engage in that conversation?"},{"startTime":1306.3,"endTime":1311.02,"body":"Because those could be sensitive, challenging topics for all of the reasons we've talked about."},{"startTime":1311.42,"endTime":1315.02,"body":"It's ego challenging, you know, but yet we all will show up differently."},{"startTime":1315.02,"endTime":1321.68,"body":"What guidance to have for that leader as they help their team show up the best?"},{"startTime":1321.68,"endTime":1322.46,"body":"Yeah."},{"startTime":1322.46,"endTime":1328.58,"body":"I'll give you two examples because it depends on what that leader's relationship is with her."},{"startTime":1328.58,"endTime":1329.9,"body":"Is that the sensitivity piece?"},{"startTime":1330.12,"endTime":1337.0,"body":"If it's a situation where he's given her feedback in the past, they've got a really strong, open relationship,"},{"startTime":1337.12,"endTime":1344.0,"body":"I have no concern with saying to them, I want to make sure I help you grow as well as a communicator."},{"startTime":1344.0,"endTime":1347.44,"body":"Are you open to some feedback?"},{"startTime":1347.44,"endTime":1348.56,"body":"Like invited."},{"startTime":1348.56,"endTime":1352.6,"body":"I don't just jump at my team member and say, hey, Dan, I'm going to give you some feedback here."},{"startTime":1352.04,"endTime":1353.44,"body":"Right."},{"startTime":1353.44,"endTime":1356.76,"body":"But we on my team have a very clear understanding that, hey, if we're talking about"},{"startTime":1356.44,"endTime":1360.76,"body":"people getting each other feedback, we have to do it internally."},{"startTime":1360.76,"endTime":1367.2,"body":"If it's a situation where they are not that strong of a relationship yet or for whatever reason,"},{"startTime":1367.76,"endTime":1371.2,"body":"what I've done before is I might ask you, Daniel, well, here's what I'm working on."},{"startTime":1371.2,"endTime":1374.42,"body":"When I'm in board meetings, will you just watch to make sure I don't fidget?"},{"startTime":1374.42,"endTime":1375.48,"body":"I tend to fidget a lot."},{"startTime":1375.48,"endTime":1377.0,"body":"Will you just kind of watch for that?"},{"startTime":1377.0,"endTime":1379.62,"body":"Now, most likely you're going to agree to help me out."},{"startTime":1379.72,"endTime":1383.36,"body":"When you agree to help me out, you just opened up the gate."},{"startTime":1383.36,"endTime":1389.72,"body":"And I may come back and say, are you OK if I would you also be open to feedback?"},{"startTime":1389.72,"endTime":1394.54,"body":"So this is where every word matters and the messaging is absolutely critical."},{"startTime":1394.54,"endTime":1397.24,"body":"So that would be baseline, right?"},{"startTime":1397.72,"endTime":1402.18,"body":"Now, here's something that a leader that I had coached years ago, I thought was brilliant."},{"startTime":1402.18,"endTime":1407.7,"body":"He'd gone through our workshop and he went back to his team and they were meeting once a week and he said,"},{"startTime":1407.18,"endTime":1410.7,"body":"\"I'll be video recording myself.\""},{"startTime":1410.7,"endTime":1411.62,"body":"And he just did it on his phone."},{"startTime":1411.62,"endTime":1413.28,"body":"I'll be recording myself in the meeting."},{"startTime":1413.28,"endTime":1418.22,"body":"I'm doing that because I want to make sure as a leader, I am the best possible leader that can show up for you."},{"startTime":1418.22,"endTime":1420.4,"body":"So he did that for a couple of meetings."},{"startTime":1420.4,"endTime":1424.66,"body":"Suddenly, his team starts to see the benefit in him."},{"startTime":1424.66,"endTime":1425.02,"body":"Right."},{"startTime":1425.02,"endTime":1428.76,"body":"You will make changes, enhancements."},{"startTime":1428.76,"endTime":1430.16,"body":"You keep watching yourself on playback."},{"startTime":1430.16,"endTime":1434.3,"body":"Well, lo and behold, he was then able to turn that recording on his team."},{"startTime":1434.88,"endTime":1437.68,"body":"So what they do at every meeting, they just have a recording."},{"startTime":1437.68,"endTime":1439.9,"body":"Now it's easy because Zoom, you just record Zoom."},{"startTime":1439.9,"endTime":1444.7,"body":"And his team members are asked to watch the playback before their next meeting."},{"startTime":1444.7,"endTime":1448.22,"body":"And once in a while as a team, they give each other feedback as part of their meeting."},{"startTime":1448.22,"endTime":1455.06,"body":"I think, I think, Daniel, there might be some misperception of what feedback is."},{"startTime":1455.06,"endTime":1458.88,"body":"And for so many years, feedback was you're doing something wrong."},{"startTime":1458.96,"endTime":1459.84,"body":"I need to correct you."},{"startTime":1459.84,"endTime":1464.84,"body":"And when we do feedback, I never, you know, I always say to someone, you know, take advantage"},{"startTime":1464.84,"endTime":1467.28,"body":"that your company is actually going to invest in your development."},{"startTime":1467.28,"endTime":1471.18,"body":"Whether it's you just have a coach or you're going through a training session, whatever"},{"startTime":1471.18,"endTime":1474.88,"body":"it might be, take advantage of that because they want to invest in you to make sure"},{"startTime":1474.88,"endTime":1476.76,"body":"that you're the best that you can be."},{"startTime":1476.76,"endTime":1479.12,"body":"I want your followers to think of like an athlete."},{"startTime":1479.12,"endTime":1485.76,"body":"Think of how much an athlete practices over and over."},{"startTime":1485.48,"endTime":1490.56,"body":"And I live in Chicago and there's some really great documentaries on Michael Jordan."},{"startTime":1490.56,"endTime":1493.9,"body":"He's someone that I always think about really got into deliberate practice."},{"startTime":1493.9,"endTime":1501.26,"body":"If you've seen any of his work, he talks about how he'd do 1,000 shots, you know, in the hoop,"},{"startTime":1501.26,"endTime":1504.82,"body":"1,000 shots a day and 6,000 a week."},{"startTime":1504.82,"endTime":1509.88,"body":"No one's born just naturally an amazing communicator."},{"startTime":1509.88,"endTime":1511.08,"body":"I've never met them yet."},{"startTime":1511.32,"endTime":1516.8,"body":"The difference is someone who's an influential leader is someone who's self-aware Monday to"},{"startTime":1516.8,"endTime":1522.96,"body":"Monday and who's willing to get uncomfortable because they know that what doesn't challenge"},{"startTime":1522.96,"endTime":1526.98,"body":"them will never change them."},{"startTime":1527.5,"endTime":1528.92,"body":"These are great insights."},{"startTime":1528.92,"endTime":1535.06,"body":"And you're reminding me, Stacey, so last week I was with an executive team and we were talking"},{"startTime":1535.06,"endTime":1540.38,"body":"about executive presence, you know, about how they show up, how others experience them."},{"startTime":1540.38,"endTime":1545.36,"body":"And as we got into some of the specifics as they were identifying their own leadership brand,"},{"startTime":1545.36,"endTime":1551.0,"body":"you know, that unique value that they each want to bring to the situation and what they can"},{"startTime":1551.0,"endTime":1557.74,"body":"do to promote it because they were managing and leading very different areas within this organization."},{"startTime":1557.74,"endTime":1566.76,"body":"To find that common area where it was really similar got us on a big tangent."},{"startTime":1566.76,"endTime":1572.26,"body":"And it was really focusing down on the fundamental principle of non-distraction."},{"startTime":1572.26,"endTime":1578.26,"body":"And that's where you find that commonality of like, what can an individual do to not distract,"},{"startTime":1578.26,"endTime":1585.54,"body":"you know deter, to take away from what they're trying to communicate?"},{"startTime":1585.54,"endTime":1590.5,"body":"And it's as you think about how they experience you, how that message is received, that's"},{"startTime":1590.5,"endTime":1595.76,"body":"what really helped click for them to get past some of the arguments over, well, this works for"},{"startTime":1595.76,"endTime":1598.44,"body":"me here and this works for me here."},{"startTime":1598.04,"endTime":1599.44,"body":"Great."},{"startTime":1599.44,"endTime":1600.08,"body":"Find what works."},{"startTime":1600.08,"endTime":1601.78,"body":"Do it your authentic way."},{"startTime":1601.78,"endTime":1605.5,"body":"But it's that underlying understanding of you just don't want to distract"},{"startTime":1605.5,"endTime":1606.06,"body":"from what you're trying to say."},{"startTime":1606.06,"endTime":1608.68,"body":"I love that."},{"startTime":1608.68,"endTime":1614.24,"body":"And that that's really what it is, is because I get going back to where we started,"},{"startTime":1614.24,"endTime":1615.06,"body":"you know, what's the biggest change?"},{"startTime":1615.06,"endTime":1618.46,"body":"The fact that there's already so much noise out there."},{"startTime":1618.46,"endTime":1621.48,"body":"And sometimes we can't see it because I don't know what's going on in your head."},{"startTime":1621.48,"endTime":1623.9,"body":"I don't know what happened to you this morning."},{"startTime":1623.9,"endTime":1625.44,"body":"I don't know what you have on your plate today after this call."},{"startTime":1625.44,"endTime":1627.06,"body":"There's so much."},{"startTime":1627.18,"endTime":1632.86,"body":"And I do know that influence, part of that definition is the ability to move someone"},{"startTime":1632.86,"endTime":1636.28,"body":"to take action long after the conversation has occurred."},{"startTime":1636.28,"endTime":1649.06,"body":"And this idea of when you show up and you're doing something that's distracting or it's pulling"},{"startTime":1649.06,"endTime":1650.34,"body":"from your message."},{"startTime":1650.34,"endTime":1654.52,"body":"And not only that, you get off the call or you leave that interaction."},{"startTime":1654.52,"endTime":1661.42,"body":"Are they going to remember you versus the many conversations that person still has to"},{"startTime":1661.42,"endTime":1663.42,"body":"have in that day?"},{"startTime":1663.22,"endTime":1669.52,"body":"It's become, I think, the virtual world, as many positives as it's given us, that we can connect"},{"startTime":1669.52,"endTime":1671.06,"body":"with anyone in the world."},{"startTime":1671.06,"endTime":1673.36,"body":"I mean, it's the fact that we get to connect, right?"},{"startTime":1673.9,"endTime":1680.06,"body":"There's so much power behind that, that finally we've been given this gift."},{"startTime":1680.06,"endTime":1683.86,"body":"Don't destroy it."},{"startTime":1683.86,"endTime":1689.14,"body":"They take an advantage of, wow, you get to show up for so many more people."},{"startTime":1689.88,"endTime":1693.96,"body":"I also think, you know, I know that there's a lot of noise right now, right?"},{"startTime":1693.96,"endTime":1694.46,"body":"There's a lot going on in our world."},{"startTime":1694.46,"endTime":1699.72,"body":"And something I always share with my audiences is there's one thing you will always have control over."},{"startTime":1699.04,"endTime":1701.66,"body":"And that's your development."},{"startTime":1701.66,"endTime":1703.5,"body":"No one really could take that away from you."},{"startTime":1703.66,"endTime":1709.18,"body":"And to some degree, the other thing you have control over is how you show up, how you connect"},{"startTime":1709.18,"endTime":1714.56,"body":"with people, how you follow them, or how they follow you to make sure that when you show up,"},{"startTime":1714.56,"endTime":1716.54,"body":"you're never wasting anyone's time."},{"startTime":1716.54,"endTime":1722.48,"body":"I never want my clients, I think about this every day, I never want my clients to see my"},{"startTime":1722.48,"endTime":1726.58,"body":"name on their calendar for the day that they have to meet with me."},{"startTime":1726.58,"endTime":1730.94,"body":"I never want them to look at my name and think, ugh!"},{"startTime":1730.94,"endTime":1732.3,"body":"You don't want to be the meeting they dread."},{"startTime":1732.3,"endTime":1733.22,"body":"Right."},{"startTime":1733.22,"endTime":1736.74,"body":"This is going to be the biggest waste of my time."},{"startTime":1736.74,"endTime":1738.14,"body":"Oh, she's so annoying."},{"startTime":1738.14,"endTime":1741.0,"body":"I never, I really do care about that."},{"startTime":1741.0,"endTime":1745.68,"body":"Years ago, one of my first coaches, when I started the company, one of my first"},{"startTime":1745.68,"endTime":1750.52,"body":"coaches said, \"you know, one way that you're going to be successful first, always show up on time"},{"startTime":1750.52,"endTime":1753.26,"body":"and always follow through and you'll be the top 1%.\""},{"startTime":1753.26,"endTime":1755.54,"body":"And I always thought, well, that's it for running a company?"},{"startTime":1755.54,"endTime":1756.48,"body":"I can do that."},{"startTime":1756.48,"endTime":1763.6,"body":"And then he said, \"just make sure that when people leave you, even if it's a complete stranger,"},{"startTime":1763.92,"endTime":1765.96,"body":"give them that moment of wow."},{"startTime":1765.96,"endTime":1771.26,"body":"I don't know how she did it, but there was just something that made me feel really good.\""},{"startTime":1771.58,"endTime":1775.24,"body":"And it's getting back to some of the basics here, right?"},{"startTime":1775.14,"endTime":1776.16,"body":"Oh, this is great."},{"startTime":1776.16,"endTime":1779.7,"body":"And you mentioned you have a new book."},{"startTime":1779.7,"endTime":1784.26,"body":"That's, I know we're recording this before it comes up, but when this drops, it is going"},{"startTime":1784.26,"endTime":1786.78,"body":"to be out and people be able to access this."},{"startTime":1786.78,"endTime":1787.36,"body":"Yeah."},{"startTime":1787.36,"endTime":1794.14,"body":"And you have a great story as to why you wanted, you felt so passionate to build and write this book."},{"startTime":1794.74,"endTime":1801.0,"body":"Give us a highlight around that story and some of the things in it so folks can then benefit from it."},{"startTime":1801.86,"endTime":1802.54,"body":"Yeah."},{"startTime":1802.54,"endTime":1809.36,"body":"So Influence Elevated is the third book and the subtitle is Maximizing Your Connection Monday to Monday."},{"startTime":1809.74,"endTime":1813.02,"body":"It's a continuation of Influence Redefined, which is a previous book."},{"startTime":1813.4,"endTime":1819.04,"body":"What made me want to do it is seeing the struggles of our clients for the last four years and"},{"startTime":1819.04,"endTime":1823.96,"body":"them constantly asking, how do I connect in this hybrid world?"},{"startTime":1823.96,"endTime":1825.22,"body":"And I want to confirm what hybrid is."},{"startTime":1825.22,"endTime":1830.06,"body":"Hybrid is I've got a team that I meet with in my office and then I got people located all over."},{"startTime":1830.28,"endTime":1832.4,"body":"That would be one example."},{"startTime":1832.4,"endTime":1835.92,"body":"Or hybrid is you're meeting with me virtually right now."},{"startTime":1835.92,"endTime":1840.44,"body":"And let's say I've got a boardroom in front of me and a bunch of other people are here too"},{"startTime":1840.88,"endTime":1845.58,"body":"So it was the desire to help people because they're really, I don't want them to lose"},{"startTime":1845.58,"endTime":1848.52,"body":"this connection and this engagement."},{"startTime":1848.52,"endTime":1850.1,"body":"And I think it's a real issue."},{"startTime":1850.1,"endTime":1856.7,"body":"I wanted to share with clients the facts, the data that's out there when we're not connecting,"},{"startTime":1856.7,"endTime":1860.42,"body":"when we're not engaging, when we're not showing up here to the best that we can."},{"startTime":1860.42,"endTime":1865.22,"body":"And then yes, Daniel, in the book, there is, it starts off, there's an assessment."},{"startTime":1865.22,"endTime":1867.4,"body":"We call it an impact IQ."},{"startTime":1867.98,"endTime":1871.4,"body":"And I highly recommend people taking that assessment first."},{"startTime":1871.4,"endTime":1877.5,"body":"And it's just going to give you clarity of what type of influential leader you are or you're not."},{"startTime":1877.82,"endTime":1879.48,"body":"But to me, you just got to understand what you want."},{"startTime":1879.48,"endTime":1881.4,"body":"I asked that I want question in there."},{"startTime":1881.4,"endTime":1888.08,"body":"And then throughout the book, it is practical, immediate how to's of what does it mean now to"},{"startTime":1888.08,"endTime":1893.72,"body":"elevate your influence, to drive that influence Monday to Monday."},{"startTime":1893.54,"endTime":1898.22,"body":"So very practical. Influence Redefined was designed this way as well."},{"startTime":1898.22,"endTime":1902.02,"body":"You don't have to read it covered cover to feel like, okay, I'm good now."},{"startTime":1902.02,"endTime":1904.66,"body":"Just grab chapters."},{"startTime":1904.26,"endTime":1908.52,"body":"There's a whole chapter on how you run hybrid meetings."},{"startTime":1908.52,"endTime":1911.52,"body":"There's a whole chapter on storytelling."},{"startTime":1911.52,"endTime":1915.72,"body":"Like the whole book is really created of just what our clients have shared with us and"},{"startTime":1915.72,"endTime":1916.52,"body":"what they're challenged with."},{"startTime":1916.52,"endTime":1920.58,"body":"Because I'm guessing if my clients are challenged, your followers"},{"startTime":1920.58,"endTime":1923.36,"body":"have some questions around those challenges too."},{"startTime":1924.82,"endTime":1925.98,"body":"That's a great one."},{"startTime":1925.98,"endTime":1931.22,"body":"So as we kind of wrap up, let me give you a Lightning Round question, Stacey."},{"startTime":1935.22,"endTime":1939.72,"body":"As with all of the leaders you've worked with, what's the one thing?"},{"startTime":1939.72,"endTime":1948.56,"body":"What's the one thing that leaders need to be able to do to help improve their ability to be influential?"},{"startTime":1948.56,"endTime":1949.9,"body":"What would you say?"},{"startTime":1949.42,"endTime":1952.92,"body":"They have to take a look."},{"startTime":1952.92,"endTime":1957.24,"body":"Take a look at how they're coming across verbally, non-verbally, recording themselves."},{"startTime":1957.24,"endTime":1960.56,"body":"And then don't just do it once because there's a good chance."},{"startTime":1960.56,"endTime":1965.46,"body":"There's a chance that when you look at it the first time, you're like, oh, I'm better off"},{"startTime":1965.46,"endTime":1966.16,"body":"if I never communicate again. No."},{"startTime":1966.42,"endTime":1968.12,"body":"Oh, hopefully it's not to that level."},{"startTime":1968.34,"endTime":1975.0,"body":"But then to just keep doing it and to understand that that one step of recording themselves,"},{"startTime":1975.0,"endTime":1980.9,"body":"that's going to be a reflection of the ability for their teams to connect,"},{"startTime":1980.9,"endTime":1981.42,"body":"to engage, to have influence."},{"startTime":1981.42,"endTime":1987.36,"body":"And doesn't that all tie to profit, results, ROI?"},{"startTime":1988.36,"endTime":1990.6,"body":"That's fantastic."},{"startTime":1990.6,"endTime":1991.02,"body":"Awesome."},{"startTime":1991.02,"endTime":1996.82,"body":"Stacey, thank you so much for being our guest today on the Leadership Growth Podcast."},{"startTime":1996.82,"endTime":1997.32,"body":"This has been fantastic."},{"startTime":1997.32,"endTime":1998.2,"body":"You're welcome."},{"startTime":1998.2,"endTime":1999.02,"body":"Thanks again."},{"startTime":1999.02,"endTime":2000.02,"body":"Thanks for trusting me."},{"startTime":2000.02,"endTime":2004.46,"body":"I've been following your podcast for a while, and it's impressive, the people that you've"},{"startTime":2004.46,"endTime":2006.46,"body":"brought on here and what you've done with it."},{"startTime":2006.46,"endTime":2008.44,"body":"So thank you."},{"startTime":2008.44,"endTime":2009.28,"body":"Absolutely."},{"startTime":2009.28,"endTime":2011.96,"body":"Thank you very much."},{"startTime":2011.96,"endTime":2015.04,"body":"Well, folks, all of our listeners out there, thank you for joining us."},{"startTime":2015.04,"endTime":2016.6,"body":"Please like and subscribe."},{"startTime":2017.14,"endTime":2022.68,"body":"And we look forward to having you at a future episode of the Leadership Growth Podcast,"},{"startTime":2022.68,"endTime":2028.56,"body":"where we talk about the tools and ideas to help you elevate your ability to be a successful leader."},{"startTime":2028.88,"endTime":2029.84,"body":"All the best."},{"startTime":2029.84,"endTime":2030.48,"body":"Take care, everyone. Bye."},{"startTime":2030.62,"endTime":2033.64,"body":"If you like this episode, please share it with a friend or colleague."},{"startTime":2034.64,"endTime":2038.7,"body":"Or better yet, leave a review to help other listeners find our show."},{"startTime":2038.7,"endTime":2042.1,"body":"And remember to subscribe so you never miss an episode."},{"startTime":2042.1,"endTime":2046.52,"body":"For more great content, or to learn more about how Stewart Leadership can help you grow your ability"},{"startTime":2046.52,"endTime":2050.32,"body":"to lead effectively, please visit stewartleadership.com."}]}