{"version":"1.0.0","segments":[{"startTime":0.541,"endTime":3.0,"body":"Coming up on the Leadership Growth Podcast."},{"startTime":4.0,"endTime":9.666,"body":"Good coaches are able to identify specific actions with"},{"startTime":9.666,"endTime":13.5,"body":"the leader, or rather the leader identifies those actions,"},{"startTime":13.5,"endTime":17.0,"body":"and the coach is able to hold them to account"},{"startTime":17.0,"endTime":21.0,"body":"for the very things that the leader wants to develop and improve upon."},{"startTime":21.0,"endTime":24.291,"body":"So there is this mechanism of follow-up that's built-in,"},{"startTime":24.291,"endTime":26.125,"body":"an accountability process."},{"startTime":26.708,"endTime":29.0,"body":"The other amazing, fantastic"},{"startTime":29.0,"endTime":32.833,"body":"thing around the one-on-one executive coaching process is"},{"startTime":32.833,"endTime":35.5,"body":"how tailored it can get."},{"startTime":36.0,"endTime":39.0,"body":"It is so specific to the exact"},{"startTime":39.0,"endTime":42.666,"body":"needs of the leader, whether it's strategy"},{"startTime":42.666,"endTime":46.708,"body":"development or culture or overcoming blind"},{"startTime":46.708,"endTime":50.416,"body":"spots, changing and shifting mindset, adapting different"},{"startTime":50.416,"endTime":53.791,"body":"behaviors, looking at becoming a stronger leader,"},{"startTime":53.791,"endTime":58.291,"body":"communicating more effectively, managing change, onboarding."},{"startTime":58.291,"endTime":61.0,"body":"There are so many different aspects that can be covered."},{"startTime":61.791,"endTime":64.708,"body":"It is really zoned in on the"},{"startTime":64.708,"endTime":68.208,"body":"specific needs of that person."},{"startTime":76.708,"endTime":79.583,"body":"Hey everyone, and welcome to another episode of"},{"startTime":79.583,"endTime":83.0,"body":"the Leadership Growth Podcast, where we talk about tools"},{"startTime":83.0,"endTime":87.0,"body":"and tips to help you develop yourself as a leader."},{"startTime":87.0,"endTime":91.041,"body":"I'm Daniel Stewart and I'm joined with my brother Peter Stewart"},{"startTime":91.041,"endTime":94.541,"body":"as we dive into another fantastic episode today."},{"startTime":95.125,"endTime":96.0,"body":"Okay, Peter."},{"startTime":96.0,"endTime":99.0,"body":"So as we often do, we have a"},{"startTime":99.0,"endTime":101.416,"body":"couple of segments that we start off with."},{"startTime":101.833,"endTime":104.791,"body":"First is an Insight of the Week."},{"startTime":108.875,"endTime":110.5,"body":"We were chatting before the show."},{"startTime":110.5,"endTime":113.375,"body":"What what did you share about Costco, Peter?"},{"startTime":113.375,"endTime":115.208,"body":"What was a great insight?"},{"startTime":115.208,"endTime":118.416,"body":"Well, besides it being one of my favorite stores."},{"startTime":118.791,"endTime":119.708,"body":"Well, naturally."},{"startTime":119.708,"endTime":123.583,"body":"I love Costco, admire the company.  Man they've been successful,"},{"startTime":123.583,"endTime":126.541,"body":"hearing their story.  But I looked into their code"},{"startTime":126.541,"endTime":130.0,"body":"of ethics, little bit kind of their, their guiding principles"},{"startTime":130.0,"endTime":134.208,"body":"and I and I was looking on their website researching things and they identify four."},{"startTime":134.791,"endTime":137.0,"body":"So here here are the the code"},{"startTime":137.0,"endTime":139.666,"body":"of ethics, the four points for Costco."},{"startTime":139.666,"endTime":140.791,"body":"First"},{"startTime":140.791,"endTime":142.208,"body":"is obey the law."},{"startTime":143.375,"endTime":144.041,"body":"Makes sense."},{"startTime":144.041,"endTime":146.666,"body":"You don't want to do things unethical or illegal."},{"startTime":146.666,"endTime":149.375,"body":"It usually doesn't bode well for a successful business."},{"startTime":149.916,"endTime":151.541,"body":"So first is obey the law."},{"startTime":151.833,"endTime":155.375,"body":"Second is take care of our members."},{"startTime":156.458,"endTime":159.25,"body":"So for and as for those of you that may not have been to a Costco,"},{"startTime":159.25,"endTime":163.25,"body":"it's a, you have to purchase a membership because it's a wholesale"},{"startTime":163.25,"endTime":165.166,"body":"kind of warehouse model to go in."},{"startTime":165.166,"endTime":168.0,"body":"So it's basically take care of our customers."},{"startTime":168.0,"endTime":168.875,"body":"They call them members."},{"startTime":169.5,"endTime":171.416,"body":"Then take care of our employees."},{"startTime":172.416,"endTime":176.125,"body":"Take care of those who work there, want to be sure they want to continue working there."},{"startTime":176.625,"endTime":180.666,"body":"And then the fourth is respect our suppliers."},{"startTime":181.625,"endTime":183.791,"body":"So those are the four guiding principles."},{"startTime":184.375,"endTime":188.958,"body":"Obey the law, take care of our members, take care of our employees,"},{"startTime":188.958,"endTime":191.0,"body":"and respect our customers."},{"startTime":192.25,"endTime":197.291,"body":"And really what I was fascinated by was what was not included in these four."},{"startTime":197.958,"endTime":200.458,"body":"There's no mention of shareholders,"},{"startTime":200.458,"endTime":204.875,"body":"stakeholders, you know, in that regard, and a lot of publicly traded"},{"startTime":204.875,"endTime":207.541,"body":"companies, that is a big push."},{"startTime":208.458,"endTime":211.0,"body":"But as, you know, Jim Sinegal, the"},{"startTime":211.0,"endTime":214.291,"body":"former CEO when asked about these, he said,"},{"startTime":214.291,"endTime":219.0,"body":"“Well, if we do these four, our shareholders are going to benefit significantly.”"},{"startTime":220.291,"endTime":223.0,"body":"So I thought it was an interesting way to look at it and kind of, okay, what are"},{"startTime":223.0,"endTime":226.666,"body":"the code of ethics that our respective organizations"},{"startTime":226.666,"endTime":228.75,"body":"or personally that we operate off?"},{"startTime":230.458,"endTime":231.458,"body":"Yeah, it's a great point."},{"startTime":231.458,"endTime":234.0,"body":"Putting people first in many ways."},{"startTime":234.0,"endTime":236.791,"body":"You know, yes, the legal aspect and"},{"startTime":236.791,"endTime":240.291,"body":"then customers, employees, suppliers."},{"startTime":240.833,"endTime":243.0,"body":"And it's really relationship focused."},{"startTime":243.333,"endTime":246.625,"body":"And when you treat others well,"},{"startTime":246.625,"endTime":249.125,"body":"it then helps in all aspects."},{"startTime":249.541,"endTime":250.333,"body":"It really does."},{"startTime":250.333,"endTime":251.166,"body":"People matter."},{"startTime":251.666,"endTime":254.666,"body":"And to that on that last point, the for the"},{"startTime":254.666,"endTime":260.125,"body":"suppliers, the average Costco has about 3000 SKUs."},{"startTime":261.708,"endTime":264.791,"body":"So SKU’s the number of items that are, you know, listed or purchased."},{"startTime":265.125,"endTime":268.708,"body":"Just for comparison's sake, the average grocery store"},{"startTime":268.708,"endTime":270.291,"body":"has about 30,000."},{"startTime":272.0,"endTime":275.166,"body":"And the average Walmart has about 100,000."},{"startTime":276.375,"endTime":280.833,"body":"So if you look at the relationships with the suppliers,"},{"startTime":280.833,"endTime":285.166,"body":"there are very few in terms of SKU to suppliers."},{"startTime":285.166,"endTime":290.0,"body":"So you really have to build those relationships in depth."},{"startTime":290.541,"endTime":291.125,"body":"Yeah."},{"startTime":292.083,"endTime":293.25,"body":"Yeah, that's a great insight."},{"startTime":293.25,"endTime":295.083,"body":"Interesting to keep in mind."},{"startTime":295.416,"endTime":298.0,"body":"And I know sometimes there's discussion around which"},{"startTime":298.0,"endTime":301.75,"body":"do you put first customers or employees?"},{"startTime":302.125,"endTime":305.0,"body":"And, you know, Costco has a point of view here."},{"startTime":305.0,"endTime":310.0,"body":"You put the customers, but frankly, it's right next to the employees."},{"startTime":310.0,"endTime":313.0,"body":"So, yes, both of these and, of course, the suppliers."},{"startTime":313.0,"endTime":317.041,"body":"It’s that whole network of relationships that are so key."},{"startTime":317.5,"endTime":319.0,"body":"Peter, great insight."},{"startTime":319.25,"endTime":319.791,"body":"Yeah."},{"startTime":320.041,"endTime":320.458,"body":"Yeah."},{"startTime":320.458,"endTime":323.5,"body":"I'm always like learning about different businesses"},{"startTime":323.5,"endTime":324.5,"body":"and their background."},{"startTime":324.791,"endTime":329.291,"body":"So now let's let's shift over a little bit on Memory Lane"},{"startTime":329.291,"endTime":333.583,"body":"as it's fun, it's it's been a few episodes since it's just been the two of us chatting."},{"startTime":333.583,"endTime":336.458,"body":"We've had some wonderful guests and so we figured, hey,"},{"startTime":336.458,"endTime":339.791,"body":"let's let's have another one that's just the two of us as we're chatting"},{"startTime":339.791,"endTime":345.166,"body":"through a topic, but let's have a Memory Lane first as as we're thinking through."},{"startTime":349.5,"endTime":351.458,"body":"Do you want to tee this off, Daniel?"},{"startTime":353.0,"endTime":354.416,"body":"So one word."},{"startTime":354.916,"endTime":355.708,"body":"Risk."},{"startTime":356.5,"endTime":359.166,"body":"Okay, folks, this has absolutely nothing to do"},{"startTime":359.166,"endTime":361.583,"body":"with the topic at hand today,"},{"startTime":361.583,"endTime":364.5,"body":"but Risk. Who here has ever played the"},{"startTime":364.5,"endTime":368.25,"body":"game of Risk because it was a popular one"},{"startTime":368.25,"endTime":370.0,"body":"in the Stewart household growing up."},{"startTime":370.5,"endTime":372.75,"body":"Peter, what, 50 times?"},{"startTime":372.75,"endTime":375.625,"body":"I mean, how many times did we play this thing?"},{"startTime":376.458,"endTime":378.125,"body":"How many hours of the night?"},{"startTime":378.416,"endTime":380.625,"body":"I mean, we'd be up midnight, 1 a.m."},{"startTime":381.083,"endTime":383.083,"body":"For those that haven't played the game of Risk,"},{"startTime":383.083,"endTime":386.0,"body":"in essence, it's a game of world domination"},{"startTime":386.0,"endTime":390.791,"body":"in which the board game, the board is a map of the world,"},{"startTime":390.791,"endTime":395.541,"body":"and you start off, assign certain countries and you build up armies and you take over."},{"startTime":395.541,"endTime":399.625,"body":"So we were raised in an environment of of world domination."},{"startTime":404.0,"endTime":405.5,"body":"That that's a fact."},{"startTime":405.5,"endTime":408.75,"body":"Okay, so some uh successful"},{"startTime":408.75,"endTime":414.75,"body":"strategies that we learned, Peter, that there were two strategies that seemingly"},{"startTime":414.75,"endTime":417.916,"body":"worked and I'll let you mention the two that worked."},{"startTime":417.916,"endTime":420.416,"body":"I'll mention the one that didn't seem to work."},{"startTime":420.666,"endTime":424.25,"body":"And it was if you went after Europe"},{"startTime":424.25,"endTime":427.541,"body":"or Asia that usually did not mean you"},{"startTime":427.541,"endTime":432.708,"body":"were going to win the war, you know, win the game and conquer the world."},{"startTime":432.708,"endTime":435.833,"body":"Too many countries to maintain right in"},{"startTime":435.833,"endTime":441.041,"body":"the smack dab in the middle of everything, you had to fortify too much, didn't win."},{"startTime":441.416,"endTime":445.458,"body":"Peter, what were the, the two strategies that did work?"},{"startTime":445.833,"endTime":449.5,"body":"Typically, there was the battle of... for North America."},{"startTime":450.0,"endTime":453.458,"body":"Usually building that out and then getting into South America"},{"startTime":453.458,"endTime":456.541,"body":"over into Africa and then from there the world."},{"startTime":457.0,"endTime":459.708,"body":"But the one that dad would always just destroy"},{"startTime":459.708,"endTime":464.0,"body":"us on early on was the Australia strategy."},{"startTime":464.666,"endTime":468.0,"body":"He'd sit there in that that"},{"startTime":468.0,"endTime":472.541,"body":"sector of the map and he would just patiently"},{"startTime":472.541,"endTime":475.083,"body":"build up his armies over time"},{"startTime":475.083,"endTime":479.25,"body":"because nobody was coming to Australia to take over"},{"startTime":479.25,"endTime":482.0,"body":"and then he'd turn in cards and just kill us all."},{"startTime":483.0,"endTime":486.0,"body":"So then we started emulating that strategy over."},{"startTime":486.0,"endTime":489.416,"body":"But it was just a lot of fun memories in terms of playing"},{"startTime":489.416,"endTime":494.0,"body":"the game together, laughing, uh the luck of the dice"},{"startTime":494.0,"endTime":499.333,"body":"and dad's patient, slow and steady accumulation of armies in Australia."},{"startTime":499.916,"endTime":501.333,"body":"Maybe there's a lesson there."},{"startTime":502.25,"endTime":505.75,"body":"Sometimes the slow, patient"},{"startTime":505.75,"endTime":510.375,"body":"development as opposed to, I'm just going to burn everything and go for broke."},{"startTime":512.041,"endTime":512.708,"body":"Yeah."},{"startTime":513.25,"endTime":517.125,"body":"So some insights for everybody"},{"startTime":517.125,"endTime":522.375,"body":"back in the Stewart household, a lot of Risk game playing, had a lot of fun."},{"startTime":523.0,"endTime":528.0,"body":"I have no idea how to make a transition from playing Risk to the subject at hand."},{"startTime":528.5,"endTime":530.0,"body":"And that's the transition."},{"startTime":530.0,"endTime":530.708,"body":"So there you go."},{"startTime":531.041,"endTime":531.958,"body":"Here's the subject, folks."},{"startTime":531.958,"endTime":532.541,"body":"Well done."},{"startTime":533.0,"endTime":534.583,"body":"Thank you. Thank you."},{"startTime":534.583,"endTime":535.875,"body":"Here is the subject."},{"startTime":535.875,"endTime":538.0,"body":"It is executive coaching."},{"startTime":538.5,"endTime":543.333,"body":"How to make the most of your executive coaching experience."},{"startTime":543.625,"endTime":546.166,"body":"And frankly, we may spend more than one"},{"startTime":546.166,"endTime":550.083,"body":"episode on this because it is one of the most powerful"},{"startTime":550.083,"endTime":554.0,"body":"ways that leaders can develop themselves today."},{"startTime":554.75,"endTime":558.625,"body":"And gratefully over the past several decades,"},{"startTime":558.625,"endTime":563.541,"body":"coaching, especially executive leadership coaching, has slowly"},{"startTime":563.541,"endTime":566.166,"body":"started to see a shift in perspective."},{"startTime":566.75,"endTime":569.083,"body":"Oftentimes it started off as"},{"startTime":569.083,"endTime":571.833,"body":"you got a coach because you had a problem."},{"startTime":572.791,"endTime":574.708,"body":"Some sort of issue, and it"},{"startTime":574.708,"endTime":578.166,"body":"wasn't always looked upon in a favorable thing."},{"startTime":578.541,"endTime":580.0,"body":"It was, I got a problem."},{"startTime":581.0,"endTime":584.583,"body":"That can still happen from time to time, but"},{"startTime":584.583,"endTime":588.0,"body":"more and more leaders are seeing executive"},{"startTime":588.0,"endTime":591.458,"body":"leadership coaching, executive coaching as actually a"},{"startTime":591.458,"endTime":595.0,"body":"sign of investment and development."},{"startTime":595.75,"endTime":597.416,"body":"And it's a positive thing."},{"startTime":597.958,"endTime":600.791,"body":"And we do so much executive coaching."},{"startTime":600.791,"endTime":604.625,"body":"We, Peter, what, you figure several hundreds of—"},{"startTime":604.625,"endTime":606.25,"body":"Oh, hundreds and hundreds."},{"startTime":606.25,"endTime":609.875,"body":"Yeah, just between you and I over the past many years."},{"startTime":610.375,"endTime":613.375,"body":"And so we wanted to share some insights around"},{"startTime":613.375,"endTime":617.833,"body":"how to optimize an executive coaching experience,"},{"startTime":617.833,"endTime":621.0,"body":"what is involved in it from the leader"},{"startTime":621.0,"endTime":625.0,"body":"perspective, from the coach perspective, from the organization perspective."},{"startTime":625.583,"endTime":628.541,"body":"And so, Peter, here's here's the first question"},{"startTime":628.541,"endTime":630.041,"body":"that we can talk through."},{"startTime":630.875,"endTime":632.583,"body":"Why executive coaching?"},{"startTime":632.958,"endTime":634.666,"body":"What's the advantage?"},{"startTime":634.916,"endTime":635.708,"body":"What's the need?"},{"startTime":635.708,"endTime":636.75,"body":"What's the push?"},{"startTime":636.75,"endTime":640.75,"body":"Why, why engage with a one-on-one executive coach?"},{"startTime":641.75,"endTime":644.125,"body":"It's it's a great question to look at."},{"startTime":644.125,"endTime":647.0,"body":"And part of it kind of pulls back to as you introduce"},{"startTime":647.0,"endTime":651.0,"body":"this topic of coaching, helping really to differentiate between"},{"startTime":651.0,"endTime":653.625,"body":"the two fundamental mindsets within coaching."},{"startTime":653.625,"endTime":658.0,"body":"Is this a performance issue, performance space coaching in which"},{"startTime":658.0,"endTime":663.0,"body":"a change needs to occur or someone might not necessarily be there much longer?"},{"startTime":663.958,"endTime":666.875,"body":"Or is it more of a development focused?"},{"startTime":666.875,"endTime":670.291,"body":"And that, and that ladder is really where we're focusing as that's"},{"startTime":670.291,"endTime":673.0,"body":"where many of the organizations are focusing."},{"startTime":673.25,"endTime":675.0,"body":"So that's why"},{"startTime":675.0,"endTime":677.625,"body":"that's really the answer for why coaching."},{"startTime":677.875,"endTime":680.458,"body":"It is a way to invest"},{"startTime":680.458,"endTime":682.958,"body":"in your people"},{"startTime":682.958,"endTime":684.25,"body":"so that they grow."},{"startTime":685.0,"endTime":687.541,"body":"And so it's that that formal opportunity."},{"startTime":687.875,"endTime":691.166,"body":"And here's where I think the big benefit comes from."},{"startTime":691.75,"endTime":695.208,"body":"Coaching is it is a forcing function"},{"startTime":695.208,"endTime":697.125,"body":"to pause,"},{"startTime":697.125,"endTime":699.0,"body":"to pause, to pull up"},{"startTime":699.0,"endTime":703.708,"body":"out of the day to day, because very few people are sitting around bored in their jobs."},{"startTime":704.0,"endTime":706.208,"body":"There's there's a lot of moving pieces,"},{"startTime":706.208,"endTime":709.458,"body":"a lot of moving parts, but you have a coach"},{"startTime":709.458,"endTime":712.375,"body":"and that is a forcing function to pause, pull up,"},{"startTime":712.375,"endTime":715.708,"body":"think about not only what you're doing, but how"},{"startTime":715.708,"endTime":721.625,"body":"you're doing it, why you're doing it, and is that the the optimal way to do it?"},{"startTime":722.166,"endTime":725.958,"body":"How do you identify and learn and grow from your strengths,"},{"startTime":725.958,"endTime":727.25,"body":"from your weaknesses, and so forth."},{"startTime":727.25,"endTime":731.541,"body":"So I mean, that's long long-winded answer of"},{"startTime":731.541,"endTime":734.0,"body":"why coaching, it helps develop people."},{"startTime":735.583,"endTime":740.125,"body":"And it builds in, as you were saying, a sense of accountability as well."},{"startTime":740.125,"endTime":743.5,"body":"Good coaches are able to identify specific"},{"startTime":743.5,"endTime":747.0,"body":"actions with the leader, or rather"},{"startTime":747.0,"endTime":752.916,"body":"the leader identifies those actions and the coach is able to hold them to account"},{"startTime":752.916,"endTime":757.0,"body":"for the very things that the leader wants to develop and improve upon."},{"startTime":757.0,"endTime":760.0,"body":"So there is this mechanism of follow up that's built in"},{"startTime":760.0,"endTime":762.208,"body":"an accountability process."},{"startTime":762.75,"endTime":765.0,"body":"The other amazing fantastic"},{"startTime":765.0,"endTime":769.0,"body":"thing around the one-on-one executive coaching process is"},{"startTime":769.0,"endTime":771.458,"body":"how tailored it can get."},{"startTime":772.0,"endTime":775.0,"body":"It is so specific to the exact"},{"startTime":775.0,"endTime":778.791,"body":"needs of the leader, whether it's strategy"},{"startTime":778.791,"endTime":782.625,"body":"development or culture or overcoming blind"},{"startTime":782.625,"endTime":787.583,"body":"spots, changing and shifting mindset, adapting different behaviors,"},{"startTime":787.583,"endTime":791.0,"body":"looking at becoming a stronger leader, communicating more"},{"startTime":791.0,"endTime":794.333,"body":"effectively, managing change, onboarding."},{"startTime":794.333,"endTime":797.0,"body":"There are so many different aspects that can be covered."},{"startTime":797.791,"endTime":801.0,"body":"It is really zoned in on the"},{"startTime":801.0,"endTime":804.208,"body":"specific needs of that person."},{"startTime":804.625,"endTime":808.0,"body":"And I'll also add, it's not done in a vacuum."},{"startTime":808.708,"endTime":813.166,"body":"I get really upset when I hear coaching situations"},{"startTime":813.166,"endTime":816.875,"body":"that are done without any input from their"},{"startTime":816.875,"endTime":820.291,"body":"boss or manager or from other sources"},{"startTime":820.291,"endTime":824.791,"body":"of the organization, and it's just kind of done by itself."},{"startTime":825.583,"endTime":828.5,"body":"That can add some value, but the point"},{"startTime":828.5,"endTime":832.0,"body":"is to make sure that coaching is not done in a vacuum,"},{"startTime":832.0,"endTime":835.666,"body":"but to understand the context, what are the demands"},{"startTime":835.666,"endTime":837.541,"body":"of your specific role?"},{"startTime":837.875,"endTime":842.958,"body":"How how to help you reach those performance goals,"},{"startTime":842.958,"endTime":846.0,"body":"and expectations for you to be a successful leader"},{"startTime":846.0,"endTime":849.5,"body":"in your current role as well as prepare"},{"startTime":849.5,"endTime":852.875,"body":"for a future role, particularly if that's one of the main"},{"startTime":852.875,"endTime":855.791,"body":"goals of the coaching process."},{"startTime":855.791,"endTime":857.541,"body":"So it's incredibly flexible."},{"startTime":857.958,"endTime":860.583,"body":"It is not necessly done in a vacuum."},{"startTime":860.583,"endTime":860.958,"body":"It can—"},{"startTime":860.958,"endTime":862.458,"body":"It shouldn't be done in a vacuum."},{"startTime":862.458,"endTime":863.166,"body":"It shouldn't be."},{"startTime":863.666,"endTime":865.333,"body":"Absolutely, absolutely."},{"startTime":865.708,"endTime":868.583,"body":"And it's one of the most effective ways of being able"},{"startTime":868.583,"endTime":871.833,"body":"to really truly develop at a one-on-one"},{"startTime":871.833,"endTime":875.208,"body":"level because it's so personalized and again, for that"},{"startTime":875.208,"endTime":879.5,"body":"accountability follow-up mechanism that's inherently built-in."},{"startTime":881.125,"endTime":884.5,"body":"And what you're you're highlighting this process"},{"startTime":884.5,"endTime":888.0,"body":"of coaching, there's really two, I think, really powerful"},{"startTime":888.0,"endTime":891.0,"body":"components of successful coaching."},{"startTime":891.375,"endTime":894.0,"body":"The first you're alluding to in terms of a focus it's"},{"startTime":894.0,"endTime":897.458,"body":"identifying that focus because it's tailored"},{"startTime":897.458,"endTime":901.0,"body":"well, yeah, you could take this shotgun approach and try and focus"},{"startTime":901.0,"endTime":904.0,"body":"on everything under the sun, but as we know, that's"},{"startTime":904.0,"endTime":906.791,"body":"not a that's not a helpful method for growth."},{"startTime":906.791,"endTime":910.0,"body":"It frustrates people and it confuses it and waters it down."},{"startTime":910.333,"endTime":912.833,"body":"So you tailor and hone in on,"},{"startTime":912.833,"endTime":916.0,"body":"creating an action plan, a development, a focus"},{"startTime":916.0,"endTime":919.416,"body":"area for the coaching sessions to target, so"},{"startTime":919.416,"endTime":921.5,"body":"that then there are goals set."},{"startTime":921.791,"endTime":923.5,"body":"There are benchmarks established."},{"startTime":923.5,"endTime":927.208,"body":"There are steps so that you can make progress toward those goals."},{"startTime":927.375,"endTime":929.0,"body":"So there's there's that focus."},{"startTime":929.541,"endTime":933.666,"body":"And then the second part of it, it is a safe place"},{"startTime":933.666,"endTime":937.0,"body":"to really have some introspection,"},{"startTime":937.0,"endTime":940.916,"body":"to share your thoughts, to be able to complain and vent"},{"startTime":940.916,"endTime":944.0,"body":"without fear of retribution,"},{"startTime":944.0,"endTime":947.333,"body":"and to then have that increased awareness"},{"startTime":947.333,"endTime":949.458,"body":"to facilitate the growth."},{"startTime":950.833,"endTime":951.5,"body":"Yeah."},{"startTime":951.5,"endTime":954.791,"body":"And this this confidentiality part is"},{"startTime":954.791,"endTime":959.0,"body":"key because within that coaching"},{"startTime":959.0,"endTime":963.916,"body":"relationship, what is said within those coaching sessions"},{"startTime":963.916,"endTime":967.625,"body":"stays within those coaching sessions."},{"startTime":968.083,"endTime":970.208,"body":"There's really only two exceptions."},{"startTime":970.541,"endTime":973.0,"body":"One is the action plan"},{"startTime":973.0,"endTime":977.0,"body":"that is decided not just during but outside of,"},{"startTime":977.0,"endTime":981.25,"body":"as well and that is what is communicated with one's manager"},{"startTime":981.25,"endTime":985.5,"body":"to state this is what I'm working on, please provide feedback and updates."},{"startTime":985.708,"endTime":988.708,"body":"So that action plan is going to be a key part,"},{"startTime":988.708,"endTime":991.0,"body":"the themes that come from it."},{"startTime":991.541,"endTime":995.875,"body":"And the other part is if something happens that is inappropriate."},{"startTime":996.375,"endTime":999.458,"body":"If you learn of something that is unethical,"},{"startTime":999.458,"endTime":1005.041,"body":"against the law, that's where confidentiality is no longer in place."},{"startTime":1005.291,"endTime":1009.875,"body":"And that's where it's a matter of, are you going to be telling HR or shall I?"},{"startTime":1010.208,"endTime":1011.625,"body":"What do we need to take?"},{"startTime":1011.625,"endTime":1014.291,"body":"That... because that— there's no place for that."},{"startTime":1014.583,"endTime":1015.166,"body":"No."},{"startTime":1015.416,"endTime":1018.541,"body":"Otherwise, all of the details that are"},{"startTime":1018.541,"endTime":1022.0,"body":"shared that somebody is trying to actively work through as they're trying to"},{"startTime":1022.0,"endTime":1025.583,"body":"build and strengthen relationships with others, as they're trying to be"},{"startTime":1025.583,"endTime":1029.0,"body":"more more vulnerable and introspective and"},{"startTime":1029.0,"endTime":1033.416,"body":"open to changing themselves as they're on this leadership journey."},{"startTime":1033.625,"endTime":1035.75,"body":"That is fair play"},{"startTime":1035.75,"endTime":1039.0,"body":"to have a safe environment where people"},{"startTime":1039.0,"endTime":1042.708,"body":"can build and construct and deconstruct"},{"startTime":1042.708,"endTime":1046.0,"body":"and reshape in a way that's helpful for"},{"startTime":1046.0,"endTime":1050.25,"body":"them as they then show up as their best self every day."},{"startTime":1051.25,"endTime":1053.333,"body":"Yeah, that safe place is so critical."},{"startTime":1053.333,"endTime":1059.833,"body":"And as you highlighted the exceptions to where that confidentiality is is of"},{"startTime":1059.833,"endTime":1060.666,"body":"broken."},{"startTime":1060.666,"endTime":1064.0,"body":"I think the third place in which I think,"},{"startTime":1064.0,"endTime":1068.0,"body":"not necessarily the confidentiality is broken, but it's really more in terms of logistics."},{"startTime":1068.5,"endTime":1073.5,"body":"Many times an organization is investing in the coaching process"},{"startTime":1073.5,"endTime":1077.5,"body":"and updates on, hey, is this person participating?"},{"startTime":1077.791,"endTime":1079.75,"body":"Are they attending sessions?"},{"startTime":1080.083,"endTime":1084.0,"body":"Are they coming and and putting their their best foot forward?"},{"startTime":1084.875,"endTime":1088.375,"body":"If they're blowing off the coach and not involved or whatever,"},{"startTime":1088.375,"endTime":1091.625,"body":"I feel it's a responsibility to to share with that organization."},{"startTime":1091.625,"endTime":1094.666,"body":"You know, maybe coaching for this individual it's not the right time."},{"startTime":1095.583,"endTime":1098.75,"body":"Or maybe there's not the match with the coach, which"},{"startTime":1098.75,"endTime":1103.0,"body":"we can get in next of what role and"},{"startTime":1103.0,"endTime":1105.75,"body":"kind of rights does that coachee have"},{"startTime":1105.75,"endTime":1109.75,"body":"in terms of selecting a coach and how how do you pick a coach"},{"startTime":1109.75,"endTime":1111.875,"body":"that might work well with you?"},{"startTime":1112.25,"endTime":1114.625,"body":"What are some suggestions you'd give Daniel?"},{"startTime":1115.666,"endTime":1118.0,"body":"Yeah, that that's one of the most important"},{"startTime":1118.0,"endTime":1122.0,"body":"parts is to find a coach that resonates,"},{"startTime":1122.0,"endTime":1125.416,"body":"that you feel safe with, that you feel can"},{"startTime":1125.416,"endTime":1128.583,"body":"be helpful and insightful, that can understand"},{"startTime":1128.583,"endTime":1131.75,"body":"your needs as well as the organizational"},{"startTime":1131.75,"endTime":1136.375,"body":"context, and oftentimes we will then, as"},{"startTime":1136.375,"endTime":1140.833,"body":"a general practice identify two or three coaches"},{"startTime":1140.833,"endTime":1144.208,"body":"to then have a selection call with for"},{"startTime":1144.208,"endTime":1147.125,"body":"the potential leader who wants to be coached."},{"startTime":1147.416,"endTime":1150.583,"body":"And those selection calls are critical so that"},{"startTime":1150.583,"endTime":1154.541,"body":"the leader can interview, essentially, and have almost"},{"startTime":1154.541,"endTime":1158.0,"body":"like an initial mini coaching session during that"},{"startTime":1158.0,"endTime":1161.708,"body":"selection call to then test out to try out."},{"startTime":1161.958,"endTime":1167.0,"body":"Yes, the leader can look at the bio and backgrounds of the different coaches."},{"startTime":1167.666,"endTime":1170.75,"body":"And sometimes it's helpful that the coach has"},{"startTime":1170.75,"endTime":1174.458,"body":"an industry background and or a functional"},{"startTime":1174.458,"endTime":1177.0,"body":"background, in some way."},{"startTime":1177.0,"endTime":1179.916,"body":"Maybe a a similar gender or"},{"startTime":1179.916,"endTime":1183.541,"body":"sex, similar life experiences, all"},{"startTime":1183.541,"endTime":1187.75,"body":"of these things are very helpful and valid"},{"startTime":1187.75,"endTime":1189.416,"body":"variables to consider."},{"startTime":1190.416,"endTime":1192.541,"body":"It is important at the end of"},{"startTime":1192.541,"endTime":1196.666,"body":"all of this that the leader chooses the coach"},{"startTime":1196.666,"endTime":1202.875,"body":"that he or she is most comfortable with because they want to move,"},{"startTime":1202.875,"endTime":1206.375,"body":"meaning we want to move and make progress"},{"startTime":1206.375,"endTime":1210.208,"body":"each in every session, and that's going to be key"},{"startTime":1210.208,"endTime":1213.833,"body":"around selecting the right coach as well."},{"startTime":1215.041,"endTime":1219.5,"body":"And it's highlighting is we've used this word comfortable and in a safe place."},{"startTime":1220.625,"endTime":1222.416,"body":"We want people to feel that way"},{"startTime":1222.416,"endTime":1226.75,"body":"in the coaching process, but not in a way of complacency."},{"startTime":1227.5,"endTime":1231.291,"body":"A coach needs to be able to help stretch"},{"startTime":1231.291,"endTime":1235.25,"body":"that individual and they're going to challenge through questions in"},{"startTime":1235.25,"endTime":1240.166,"body":"that process of to help foster and facilitate that growth."},{"startTime":1241.333,"endTime":1243.666,"body":"Hence, why there's accountability to—"},{"startTime":1243.666,"endTime":1244.375,"body":"Yeah."},{"startTime":1244.375,"endTime":1247.958,"body":"As you're, as you're looking for that coach in the in the perfect world,"},{"startTime":1247.958,"endTime":1252.0,"body":"it's someone you feel safe and comfortable with that you can candidly"},{"startTime":1252.0,"endTime":1255.625,"body":"and freely share the thoughts that are on your mind"},{"startTime":1255.625,"endTime":1259.166,"body":"that they will have the knowledge"},{"startTime":1259.166,"endTime":1263.166,"body":"to suggest exercises, activities, tools"},{"startTime":1263.166,"endTime":1266.625,"body":"that you might be able to leverage in your development area,"},{"startTime":1266.625,"endTime":1269.583,"body":"and they're going to hold you accountable to it."},{"startTime":1271.0,"endTime":1272.708,"body":"They're going to ask you about it at the next session."},{"startTime":1272.708,"endTime":1276.375,"body":"Okay, what what what progress are you going to make between now and then?"},{"startTime":1276.666,"endTime":1280.916,"body":"What are a couple questions you want me to ask you next time?"},{"startTime":1281.25,"endTime":1284.333,"body":"How do we know if you're making progress toward this?"},{"startTime":1284.708,"endTime":1285.875,"body":"What are those indicators?"},{"startTime":1286.083,"endTime":1286.583,"body":"All of that."},{"startTime":1286.583,"endTime":1290.208,"body":"Those are all signs of coaches who aren't just putting in"},{"startTime":1290.208,"endTime":1294.75,"body":"an hour with you here, but they care about the overall progress."},{"startTime":1295.208,"endTime":1297.25,"body":"They're invested in your growth."},{"startTime":1297.791,"endTime":1300.291,"body":"You want to know that coach is invested in you."},{"startTime":1301.541,"endTime":1302.25,"body":"Yeah."},{"startTime":1302.25,"endTime":1304.083,"body":"And and so here's a caution."},{"startTime":1304.708,"endTime":1307.333,"body":"What we find sometimes is leaders"},{"startTime":1307.333,"endTime":1312.0,"body":"will sometimes choose a coach that is remarkably like them."},{"startTime":1313.291,"endTime":1317.541,"body":"I mean and we do this in hiring, like generally speaking."},{"startTime":1317.541,"endTime":1322.041,"body":"If you're actively wanting to hire a new employee, who do we hire?"},{"startTime":1322.041,"endTime":1325.541,"body":"It's often somebody who is very similar to us."},{"startTime":1325.541,"endTime":1330.125,"body":"That is a default approach as we that we as humans often do."},{"startTime":1330.583,"endTime":1334.708,"body":"and it's important to challenge our own biases"},{"startTime":1334.708,"endTime":1337.875,"body":"and preferences at times, because bringing"},{"startTime":1337.875,"endTime":1341.375,"body":"on a coach that's just like you may not"},{"startTime":1341.375,"endTime":1343.541,"body":"be the most helpful for you."},{"startTime":1343.958,"endTime":1348.083,"body":"You want to look for a coach that's going to be able to challenge you."},{"startTime":1348.083,"endTime":1352.541,"body":"Yes, challenge you in a way that you can still do something with it."},{"startTime":1352.541,"endTime":1353.583,"body":"Absolutely."},{"startTime":1354.166,"endTime":1356.625,"body":"But challenging you, and it may"},{"startTime":1356.625,"endTime":1360.166,"body":"not necessarily be from somebody in the same industry"},{"startTime":1360.166,"endTime":1363.0,"body":"or the same role, it's you"},{"startTime":1363.0,"endTime":1367.083,"body":"want a coach who is an expert in the coaching process, which is"},{"startTime":1367.083,"endTime":1372.541,"body":"a fascinating way of viewing it because a really good coach,"},{"startTime":1372.541,"endTime":1375.5,"body":"they do not need to be an expert in you."},{"startTime":1376.125,"endTime":1380.166,"body":"They do not need to be an expert in your firm, in your position."},{"startTime":1380.166,"endTime":1382.916,"body":"They need to have some life experience, but they"},{"startTime":1382.916,"endTime":1386.791,"body":"need to be expert in the coaching process."},{"startTime":1386.791,"endTime":1391.041,"body":"And the coaching process really is so much around the probing"},{"startTime":1391.041,"endTime":1395.166,"body":"and the challenging and the self-discovery and the partnering."},{"startTime":1395.541,"endTime":1398.791,"body":"And so with that in mind, a couple"},{"startTime":1398.791,"endTime":1403.375,"body":"of things to emphasize that you as a leader"},{"startTime":1403.375,"endTime":1406.333,"body":"want to have to make sure that you are ready for"},{"startTime":1406.333,"endTime":1410.916,"body":"coaching, and it's so much of it is around how vulnerable"},{"startTime":1410.916,"endTime":1414.416,"body":"and open to learning and change are you?"},{"startTime":1414.833,"endTime":1420.583,"body":"And that's where it comes down to what is your intent with the coaching?"},{"startTime":1420.583,"endTime":1423.541,"body":"Are you doing coaching because you're being forced to?"},{"startTime":1424.083,"endTime":1426.041,"body":"You know you just need to go through it."},{"startTime":1426.833,"endTime":1431.0,"body":"You may not fully get as much out of it unless you"},{"startTime":1431.0,"endTime":1437.166,"body":"adapt and shift to that willingness to be open and to take full advantage of it."},{"startTime":1437.166,"endTime":1440.916,"body":"This is one of the most important parts of the coaching process."},{"startTime":1440.916,"endTime":1444.0,"body":"We've been talking about finding the right coach, so"},{"startTime":1444.0,"endTime":1449.0,"body":"they can challenge you so they can probe deeper and connect ideas, yes."},{"startTime":1449.333,"endTime":1452.291,"body":"And at the same time for a leader, the"},{"startTime":1452.291,"endTime":1456.166,"body":"expectations for a leader to show up, be vulnerable, to"},{"startTime":1456.166,"endTime":1459.75,"body":"be open, to be humble, to be willing to learn,"},{"startTime":1459.75,"endTime":1463.416,"body":"and willing to put in the work and to try something"},{"startTime":1463.416,"endTime":1466.916,"body":"new, even if it feels uncomfortable"},{"startTime":1466.916,"endTime":1470.625,"body":"or puts you in a new situation, that"},{"startTime":1470.625,"endTime":1474.5,"body":"is exactly opportunities for growth."},{"startTime":1475.083,"endTime":1477.666,"body":"Yeah it's recognizing that much of the growth"},{"startTime":1477.666,"endTime":1480.041,"body":"that happens during the coaching process"},{"startTime":1480.041,"endTime":1483.0,"body":"is not really what happens during the coaching sessions."},{"startTime":1483.541,"endTime":1486.708,"body":"It's what happens between the sessions as the"},{"startTime":1486.708,"endTime":1491.458,"body":"individual is willing to put in the work, to put into practice to try out"},{"startTime":1491.458,"endTime":1495.0,"body":"the the tips or insights or goals that"},{"startTime":1495.0,"endTime":1497.291,"body":"they've tasked themself with."},{"startTime":1497.75,"endTime":1498.375,"body":"Yeah."},{"startTime":1498.666,"endTime":1503.0,"body":"Otherwise it's just talk, you know, and sure, talk"},{"startTime":1503.0,"endTime":1506.375,"body":"can help you feel good for an hour, but is it really going to"},{"startTime":1506.375,"endTime":1511.875,"body":"change you one month, two months, six months, a year or two from now?"},{"startTime":1511.875,"endTime":1512.875,"body":"And that's what you want to see."},{"startTime":1512.875,"endTime":1514.416,"body":"You want to see that change."},{"startTime":1515.166,"endTime":1518.291,"body":"So to to kind of go back to some of the things you were talking about,"},{"startTime":1518.291,"endTime":1521.666,"body":"Daniel, is that does a coach really need"},{"startTime":1521.666,"endTime":1523.666,"body":"to be an expert in your field?"},{"startTime":1524.291,"endTime":1527.416,"body":"And you made the very important point that they don't."},{"startTime":1527.75,"endTime":1530.25,"body":"And in some ways it can be a hindrance to"},{"startTime":1530.25,"endTime":1533.958,"body":"the coaching process for a coach it can be very hard"},{"startTime":1533.958,"endTime":1537.25,"body":"if you have been in their shoes because then"},{"startTime":1537.25,"endTime":1542.916,"body":"you start to pivot from the coaching to more the mentoring role."},{"startTime":1542.916,"endTime":1546.0,"body":"And I think we can make that distinction a little bit here because"},{"startTime":1546.0,"endTime":1548.916,"body":"that's an important expectation up front."},{"startTime":1549.291,"endTime":1552.166,"body":"To understand the role of a coach"},{"startTime":1552.166,"endTime":1555.0,"body":"is not the individual to tell"},{"startTime":1555.0,"endTime":1558.5,"body":"you what to do or how to do what to do."},{"startTime":1559.166,"endTime":1561.166,"body":"That really is more of that mentor."},{"startTime":1561.458,"endTime":1564.458,"body":"You know, a person who's been in your shoes they've got, you know,"},{"startTime":1564.458,"endTime":1568.0,"body":"let me tell you, when I when I ran a company of this size"},{"startTime":1568.0,"endTime":1571.041,"body":"or when I was running a team here, this is what I did."},{"startTime":1571.375,"endTime":1573.958,"body":"You know, that really is more of a mentor comment."},{"startTime":1574.208,"endTime":1575.5,"body":"Those are not bad."},{"startTime":1575.833,"endTime":1578.5,"body":"Mentors are great to have around us, but"},{"startTime":1578.5,"endTime":1581.458,"body":"that's fundamentally not the role of a coach."},{"startTime":1582.125,"endTime":1585.291,"body":"The coach is to help foster and facilitate much"},{"startTime":1585.291,"endTime":1588.541,"body":"more of that self discovery and to guide you through"},{"startTime":1588.541,"endTime":1592.583,"body":"the process for you to come to your own realizations."},{"startTime":1594.791,"endTime":1597.416,"body":"Yeah, it's it's a good way to frame it and"},{"startTime":1597.416,"endTime":1600.291,"body":"I often look at every coaching experience,"},{"startTime":1600.291,"endTime":1603.375,"body":"every coaching session, every coaching engagement,"},{"startTime":1603.375,"endTime":1606.208,"body":"you are perpetually balancing how"},{"startTime":1606.208,"endTime":1610.083,"body":"much coaching and how much mentoring you do."},{"startTime":1610.083,"endTime":1610.583,"body":"Yeah."},{"startTime":1610.583,"endTime":1613.5,"body":"And a more pure kind of coaching"},{"startTime":1613.5,"endTime":1617.541,"body":"session is probably 90% coach"},{"startTime":1617.541,"endTime":1621.875,"body":"coaching, really with the self-discovery, with the probing,"},{"startTime":1621.875,"endTime":1624.791,"body":"with the neutral perspectives,"},{"startTime":1624.791,"endTime":1629.5,"body":"and maybe just a little bit of mentoring, or hardly at all."},{"startTime":1630.25,"endTime":1632.666,"body":"Now, the question is, what"},{"startTime":1632.666,"endTime":1634.666,"body":"does the leader want?"},{"startTime":1634.666,"endTime":1635.833,"body":"What does the leader need?"},{"startTime":1635.833,"endTime":1636.291,"body":"Yes."},{"startTime":1636.291,"endTime":1638.666,"body":"And sometimes the leader is after a mentor."},{"startTime":1639.208,"endTime":1642.0,"body":"And a mentor is going to shift to that usually,"},{"startTime":1642.0,"endTime":1645.583,"body":"and just as you pointed out, Peter, you would want somebody who"},{"startTime":1645.583,"endTime":1648.875,"body":"has had experience doing very similar things, been in that"},{"startTime":1648.875,"endTime":1654.541,"body":"role, been in an executive position, had those kinds of pressures before."},{"startTime":1655.083,"endTime":1656.291,"body":"Absolutely."},{"startTime":1656.583,"endTime":1660.583,"body":"And a mentor may or may not be trained to be a good coach."},{"startTime":1661.0,"endTime":1664.0,"body":"They might be ready and willing and able to share"},{"startTime":1664.0,"endTime":1667.875,"body":"lots of advice and lots of consultative guidance."},{"startTime":1668.208,"endTime":1669.458,"body":"Again,"},{"startTime":1669.458,"endTime":1673.25,"body":"all good it just matters the situation and the need."},{"startTime":1673.25,"endTime":1676.0,"body":"And again, I go back to really effective"},{"startTime":1676.0,"endTime":1680.75,"body":"coaches know how to balance both of those,"},{"startTime":1680.75,"endTime":1685.458,"body":"so that they can then show up for their client,"},{"startTime":1685.458,"endTime":1688.833,"body":"whether it's an internal client or an external client,"},{"startTime":1688.833,"endTime":1693.333,"body":"and we can talk later on about an external coach or an internal coach,"},{"startTime":1693.333,"endTime":1696.833,"body":"but regardless to be able to show up for their client"},{"startTime":1696.833,"endTime":1701.458,"body":"in the best way and really to clarify the expectations up front."},{"startTime":1702.125,"endTime":1705.583,"body":"If it's truly an executive coaching situation,"},{"startTime":1705.583,"endTime":1709.0,"body":"the majority of the time is going to be more around"},{"startTime":1709.0,"endTime":1712.791,"body":"the coaching context, great insightful"},{"startTime":1712.791,"endTime":1717.166,"body":"questions, self reflection, and not as much on"},{"startTime":1717.166,"endTime":1720.875,"body":"the consulting or the advising or the mentoring."},{"startTime":1721.291,"endTime":1724.916,"body":"And we want to be clear around what that means,"},{"startTime":1724.916,"endTime":1729.0,"body":"or rather the client wants to be clear because they can"},{"startTime":1729.0,"endTime":1731.25,"body":"so they can get what what they're after."},{"startTime":1731.25,"endTime":1734.0,"body":"If they're after a mentor to just tell them"},{"startTime":1734.0,"endTime":1736.958,"body":"what to do all the time, there's nothing wrong with that."},{"startTime":1736.958,"endTime":1740.583,"body":"That is more of a mentoring advisory relationship"},{"startTime":1740.583,"endTime":1743.0,"body":"as opposed to a coaching relationship."},{"startTime":1743.208,"endTime":1743.75,"body":"Yeah."},{"startTime":1744.208,"endTime":1747.0,"body":"Now, what this doesn't mean is that the coach"},{"startTime":1747.0,"endTime":1751.0,"body":"can't provide information, can't uh suggest"},{"startTime":1751.0,"endTime":1755.916,"body":"or direct them or say, hey, you know, we've we've developed an action plan on listening."},{"startTime":1756.333,"endTime":1756.875,"body":"You know."},{"startTime":1757.708,"endTime":1762.125,"body":"I could ask 1800 questions on how"},{"startTime":1762.125,"endTime":1765.0,"body":"this individual can be a better listener, but if they've"},{"startTime":1765.0,"endTime":1768.458,"body":"never been exposed to some of the skills of how to"},{"startTime":1768.458,"endTime":1771.458,"body":"be a better listener, the questions aren't going to help, so"},{"startTime":1771.458,"endTime":1777.0,"body":"going back to your point of that balance might say all right, here are two or three"},{"startTime":1777.0,"endTime":1780.5,"body":"suggestions or tips that we can try and practice"},{"startTime":1780.5,"endTime":1783.75,"body":"during this week or out of these three which"},{"startTime":1783.75,"endTime":1786.916,"body":"do you think fits best with your style with your personality?"},{"startTime":1787.458,"endTime":1790.708,"body":"And so you it's it's a a guidance there."},{"startTime":1790.708,"endTime":1793.583,"body":"And in some ways a coach is like a curator"},{"startTime":1793.583,"endTime":1797.833,"body":"at a museum, exposed to a lot of different materials,"},{"startTime":1797.833,"endTime":1803.416,"body":"different things that you can then provide as the situation arises."},{"startTime":1803.791,"endTime":1804.291,"body":"Yeah."},{"startTime":1804.75,"endTime":1805.375,"body":"Yeah."},{"startTime":1805.375,"endTime":1808.375,"body":"And and building on that, it is entirely appropriate"},{"startTime":1808.375,"endTime":1811.833,"body":"for a leader to ask their coach, what"},{"startTime":1811.833,"endTime":1815.708,"body":"resources do you have or that you know of that can help"},{"startTime":1815.708,"endTime":1820.166,"body":"me in a specific leadership challenge of some sort?"},{"startTime":1820.625,"endTime":1821.375,"body":"Absolutely."},{"startTime":1821.375,"endTime":1824.666,"body":"And then the coach can offer as some resources."},{"startTime":1824.916,"endTime":1827.666,"body":"And then what's the coach is so good at"},{"startTime":1827.666,"endTime":1831.041,"body":"doing will be then to follow up and say, all right,"},{"startTime":1831.041,"endTime":1833.291,"body":"now you've been provided these resources."},{"startTime":1833.666,"endTime":1834.75,"body":"What have you learned?"},{"startTime":1835.708,"endTime":1837.125,"body":"What have you taken from them?"},{"startTime":1837.583,"endTime":1839.583,"body":"What might you want to try out?"},{"startTime":1839.958,"endTime":1844.0,"body":"What would happen if you implemented X, Y and Z?"},{"startTime":1844.416,"endTime":1847.375,"body":"What would be the possible outcome or challenges?"},{"startTime":1847.375,"endTime":1848.791,"body":"What would prevent you?"},{"startTime":1848.791,"endTime":1851.5,"body":"What has prevented you in the past, perhaps?"},{"startTime":1851.666,"endTime":1852.291,"body":"Yeah."},{"startTime":1852.291,"endTime":1855.291,"body":"All of these are these are the great coaching"},{"startTime":1855.291,"endTime":1859.291,"body":"types of questions that help the person take"},{"startTime":1859.291,"endTime":1862.833,"body":"whatever article or new concept or idea, or things that"},{"startTime":1862.833,"endTime":1866.208,"body":"they have maybe been challenged on in the past and help"},{"startTime":1866.208,"endTime":1870.666,"body":"it come to life in a different context in a different way."},{"startTime":1871.0,"endTime":1874.0,"body":"And the leader can always provide feedback and say, hey, I'd"},{"startTime":1874.0,"endTime":1877.625,"body":"like a little bit more of this or that from"},{"startTime":1877.625,"endTime":1881.083,"body":"their coach because they want to be able to"},{"startTime":1881.083,"endTime":1886.708,"body":"leverage the resources available and the insight from the coach,"},{"startTime":1886.708,"endTime":1891.708,"body":"especially around that coaching process to challenge themselves"},{"startTime":1891.708,"endTime":1893.541,"body":"as they seek to become better."},{"startTime":1895.5,"endTime":1898.75,"body":"It's so true that that development process is"},{"startTime":1898.75,"endTime":1900.916,"body":"really what the coach is hoping to do."},{"startTime":1900.916,"endTime":1904.125,"body":"And so we've we've tried to lay out some expectations"},{"startTime":1904.125,"endTime":1907.375,"body":"of groundwork of what to expect if you work with a coach,"},{"startTime":1907.375,"endTime":1911.375,"body":"what a coach is, what a coach might not be, who might be included"},{"startTime":1911.375,"endTime":1914.0,"body":"in that coaching process as you're setting things up."},{"startTime":1914.333,"endTime":1917.916,"body":"I think it's also helpful to think about what is a coaching session"},{"startTime":1917.916,"endTime":1921.0,"body":"look like, especially after the first couple."},{"startTime":1921.416,"endTime":1923.958,"body":"You know, like in many relationships, those first"},{"startTime":1923.958,"endTime":1926.666,"body":"few sessions are really getting to know each other."},{"startTime":1927.125,"endTime":1930.916,"body":"That coach is going to be asking a lot of questions about you,"},{"startTime":1930.916,"endTime":1934.375,"body":"about the situation, the circumstances, your organization,"},{"startTime":1934.375,"endTime":1937.541,"body":"your team, your direct reports, your boss, all"},{"startTime":1937.541,"endTime":1940.875,"body":"those sorts of things, some of your background to then identify,"},{"startTime":1940.875,"endTime":1943.0,"body":"well, okay, yeah, what what have you learned?"},{"startTime":1943.0,"endTime":1946.0,"body":"What are areas that you have some strengths and inner weaknesses and"},{"startTime":1946.0,"endTime":1948.916,"body":"so forth so there's some set up"},{"startTime":1948.916,"endTime":1953.5,"body":"uh for the future for that development plan to come to fruition."},{"startTime":1954.041,"endTime":1957.583,"body":"And then really it's the support on that plan."},{"startTime":1958.125,"endTime":1960.958,"body":"So as those uh sessions"},{"startTime":1960.958,"endTime":1964.25,"body":"after the plan's made, oftentimes it'll come say, okay,"},{"startTime":1964.25,"endTime":1968.0,"body":"well, what progress have you made since the last session?"},{"startTime":1968.625,"endTime":1969.541,"body":"What have you tried?"},{"startTime":1969.541,"endTime":1970.291,"body":"What's working?"},{"startTime":1970.291,"endTime":1971.041,"body":"What's not?"},{"startTime":1971.375,"endTime":1974.416,"body":"Are there particular challenges that are coming up that you"},{"startTime":1974.416,"endTime":1977.25,"body":"like to process through to problem solve together?"},{"startTime":1977.791,"endTime":1980.75,"body":"You know, what are you anticipating coming up next?"},{"startTime":1981.291,"endTime":1984.0,"body":"You know, where are you moving forward, what progress,"},{"startTime":1984.0,"endTime":1987.0,"body":"what additional— so it's that that guidance in"},{"startTime":1987.0,"endTime":1991.25,"body":"which there's very much an openness to the sessions"},{"startTime":1991.25,"endTime":1994.0,"body":"with some structure to help end"},{"startTime":1994.0,"endTime":1998.791,"body":"out, you know, have an end point where we're making progress,"},{"startTime":1998.791,"endTime":2005.708,"body":"but then there's that balance between the action plan and then the crises du jour,"},{"startTime":2005.708,"endTime":2008.458,"body":"because inevitably there's gonna,"},{"startTime":2008.458,"endTime":2011.875,"body":"you bring in with you to that session what had just happened."},{"startTime":2012.416,"endTime":2012.958,"body":"Yeah."},{"startTime":2012.958,"endTime":2014.833,"body":"And maybe you've been having some arguments with"},{"startTime":2014.833,"endTime":2018.0,"body":"somebody or there was a supplier that"},{"startTime":2018.0,"endTime":2020.041,"body":"didn't follow through on a promise."},{"startTime":2020.041,"endTime":2023.333,"body":"Or maybe there was this other issue, can this"},{"startTime":2023.333,"endTime":2027.25,"body":"be a time during the coaching session to problem solve,"},{"startTime":2027.25,"endTime":2032.375,"body":"to talk through, to identify alternative solutions, situations"},{"startTime":2032.375,"endTime":2034.75,"body":"before we just have our impulsive response."},{"startTime":2035.166,"endTime":2038.25,"body":"So those are some of the most helpful sessions,"},{"startTime":2038.25,"endTime":2042.041,"body":"I think at times are digging into some very specific things."},{"startTime":2042.041,"endTime":2044.583,"body":"Going back to that point you made in the beginning, Daniel,"},{"startTime":2044.583,"endTime":2049.25,"body":"coaching is tailored to the needs of the leader, that individual."},{"startTime":2051.0,"endTime":2055.833,"body":"And and on that note, let's do a quick Lightning Round."},{"startTime":2055.833,"endTime":2059.625,"body":"And and I think next time we uh"},{"startTime":2059.625,"endTime":2063.208,"body":"the next episode, we can dive further into the coaching process and"},{"startTime":2063.208,"endTime":2068.208,"body":"maybe give examples around what a typical coaching session looks like"},{"startTime":2068.208,"endTime":2071.375,"body":"and what the overall coaching engagement might be, how to leverage"},{"startTime":2071.375,"endTime":2074.041,"body":"a coach, what do you do in between the sessions?"},{"startTime":2074.458,"endTime":2077.75,"body":"Because there is so much there to truly optimize"},{"startTime":2077.75,"endTime":2081.25,"body":"your ability to develop also."},{"startTime":2086.0,"endTime":2088.291,"body":"So, Peter, Lightning Round question for you."},{"startTime":2088.458,"endTime":2088.875,"body":"Okay."},{"startTime":2088.875,"endTime":2093.375,"body":"What is the one thing that you should not do"},{"startTime":2093.375,"endTime":2096.75,"body":"if you want to optimize your coaching experience?"},{"startTime":2097.208,"endTime":2099.708,"body":"If you're if you're a leader, what's one thing you"},{"startTime":2099.708,"endTime":2102.833,"body":"should not do during a coaching experience?"},{"startTime":2103.875,"endTime":2107.0,"body":"The number one thing to not do is to be"},{"startTime":2107.0,"endTime":2110.833,"body":"too guarded and want to impress your coach."},{"startTime":2111.166,"endTime":2113.5,"body":"If you're worried about really what your coach's"},{"startTime":2113.5,"endTime":2117.0,"body":"impression is of you, that is one of the farthest"},{"startTime":2117.0,"endTime":2120.541,"body":"things from your own progress and from what needs to happen."},{"startTime":2121.791,"endTime":2126.166,"body":"Let those ex- you know, kind of let the ego go."},{"startTime":2127.291,"endTime":2129.708,"body":"Just really allow yourself to"},{"startTime":2129.708,"endTime":2134.166,"body":"be human, to be vulnerable, to acknowledge"},{"startTime":2134.166,"endTime":2136.333,"body":"your strength and your weaknesses,"},{"startTime":2136.333,"endTime":2139.083,"body":"and be willing to put forth that effort for growth."},{"startTime":2139.75,"endTime":2144.958,"body":"So number one thing don't do don't really worry about what the coach thinks about you."},{"startTime":2144.958,"endTime":2146.166,"body":"That's good that's good."},{"startTime":2146.5,"endTime":2147.875,"body":"Peter, well, thank you."},{"startTime":2147.875,"endTime":2151.333,"body":"It's been another fantastic Leadership Growth Podcast"},{"startTime":2151.333,"endTime":2154.791,"body":"and all you all of our listeners, thank you for joining us."},{"startTime":2155.125,"endTime":2157.916,"body":"And please like and subscribe and join us for"},{"startTime":2157.916,"endTime":2161.208,"body":"future episodes as we continue to talk about tools"},{"startTime":2161.208,"endTime":2164.791,"body":"and ideas to help you become a stronger leader."},{"startTime":2165.208,"endTime":2166.0,"body":"Take care, everyone."},{"startTime":2166.0,"endTime":2166.583,"body":"Bye."},{"startTime":2167.166,"endTime":2171.708,"body":"If you like this episode, please share it with a friend or colleague, or better yet"},{"startTime":2171.708,"endTime":2174.458,"body":"leave a review to help other listeners find our show."},{"startTime":2175.0,"endTime":2177.916,"body":"And remember to subscribe so you never miss an episode."},{"startTime":2178.625,"endTime":2180.708,"body":"For more great content, or to learn more about how"},{"startTime":2180.708,"endTime":2184.666,"body":"Stewart Leadership can help you grow your ability lead effectively,"},{"startTime":2184.666,"endTime":2187.708,"body":"please visit stewartleadership.com."}]}