{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":0.541,"body":"[Upbeat music]"},{"startTime":0.541,"endTime":3.458,"body":"[upbeat music] Coming up on the Leadership Growth Podcast."},{"startTime":3.875,"endTime":7.875,"body":"I want the person being coached to really facilitate"},{"startTime":7.875,"endTime":11.041,"body":"that session, as they're the one talking through."},{"startTime":11.041,"endTime":12.916,"body":"This is my plan."},{"startTime":12.916,"endTime":14.208,"body":"These are my goals."},{"startTime":14.208,"endTime":15.833,"body":"This is my progress."},{"startTime":15.833,"endTime":17.416,"body":"You know, they're owning"},{"startTime":17.416,"endTime":20.375,"body":"that whole piece and a key question I do not"},{"startTime":20.375,"endTime":23.708,"body":"allow those meetings to end without being asked is"},{"startTime":23.708,"endTime":28.041,"body":"answering that question of what do they need from their boss"},{"startTime":28.041,"endTime":30.0,"body":"to continue to be successful?"},{"startTime":30.0,"endTime":33.208,"body":"Sure we want to get feedback from the boss on other things as well,"},{"startTime":33.208,"endTime":35.958,"body":"but that's a key one because"},{"startTime":35.958,"endTime":40.791,"body":"as a coach, we really do want to work our way out of a job with individuals."},{"startTime":41.375,"endTime":43.833,"body":"We don't want them having to rely on us forever."},{"startTime":43.833,"endTime":47.25,"body":"We want them being able to continue this process,"},{"startTime":47.25,"endTime":50.458,"body":"being able to continue that growth, and a key part of that support in"},{"startTime":50.458,"endTime":55.166,"body":"the future is going to be their, their direct manager, their supervisor, their boss,"},{"startTime":55.166,"endTime":56.166,"body":"as well as others."},{"startTime":56.166,"endTime":64.083,"body":"[Upbeat music]"},{"startTime":64.75,"endTime":69.166,"body":"Hey everyone, welcome to another episode of the Leadership Growth Podcast."},{"startTime":69.583,"endTime":73.125,"body":"I'm your host, Daniel Stewart, along with my brother Peter Stewart,"},{"startTime":73.125,"endTime":77.333,"body":"and we're here to talk about tools and ideas to help you successfully"},{"startTime":77.333,"endTime":79.875,"body":"elevate and strengthen your ability to be a great leader."},{"startTime":80.583,"endTime":82.291,"body":"Well, Peter, nice to see you again."},{"startTime":82.291,"endTime":83.625,"body":"Are you ready for another episode?"},{"startTime":83.958,"endTime":86.708,"body":"As always, it's great to record these and have a"},{"startTime":86.708,"endTime":89.5,"body":"conversation with you. Excited for the topic today."},{"startTime":90.333,"endTime":90.875,"body":"Absolutely."},{"startTime":90.875,"endTime":95.416,"body":"So we this is kind of a part two in some ways around coaching."},{"startTime":95.791,"endTime":99.291,"body":"What to expect during an executive coaching session."},{"startTime":99.291,"endTime":102.625,"body":"How to best optimize your coaching experience."},{"startTime":102.875,"endTime":107.083,"body":"We want to talk about the overall coaching approach, coaching process,"},{"startTime":107.083,"endTime":110.083,"body":"and a typical coaching session itself, what to"},{"startTime":110.083,"endTime":114.333,"body":"expect, how to best prepare, what you should expect from your coach,"},{"startTime":114.333,"endTime":118.583,"body":"and how to help you leverage that as best as possible."},{"startTime":119.291,"endTime":122.833,"body":"So before we dive into the topic at hand,"},{"startTime":122.833,"endTime":124.125,"body":"Peter,"},{"startTime":124.125,"endTime":128.875,"body":"as we think about growing up, let's take a trip up Memory Lane."},{"startTime":128.875,"endTime":133.0,"body":"[Music]"},{"startTime":133.0,"endTime":133.958,"body":"Okay?"},{"startTime":133.958,"endTime":137.125,"body":"And this is just having fun here,"},{"startTime":137.125,"endTime":139.583,"body":"getting people to know us a little bit more."},{"startTime":140.083,"endTime":143.625,"body":"We were talking at the beginning of the show,"},{"startTime":143.625,"endTime":145.0,"body":"and I just have one word."},{"startTime":145.291,"endTime":146.333,"body":"Sprinklers."},{"startTime":146.875,"endTime":150.291,"body":"When I say sprinklers, what what"},{"startTime":150.291,"endTime":153.166,"body":"comes to your mind as we were growing up?"},{"startTime":154.625,"endTime":155.958,"body":"Immediately dad."},{"startTime":155.958,"endTime":158.0,"body":"[laughing]"},{"startTime":158.0,"endTime":163.041,"body":"And in the backyard, on our hands and knees,"},{"startTime":163.041,"endTime":167.375,"body":"arms reached into a deep hole working"},{"startTime":167.375,"endTime":171.583,"body":"with PVC pipe trying to get sprinklers to work."},{"startTime":172.75,"endTime":178.375,"body":"This seemed to be a never-ending battle of man versus pipe."},{"startTime":178.375,"endTime":180.25,"body":"[laughing]"},{"startTime":180.25,"endTime":180.916,"body":"And—"},{"startTime":181.25,"endTime":183.75,"body":"And and this, this was like dad's"},{"startTime":183.75,"endTime":186.291,"body":"one of his ultimate nemeses."},{"startTime":186.291,"endTime":189.208,"body":"I mean, he hated working on"},{"startTime":189.208,"endTime":191.458,"body":"the sprinkler system in the backyard."},{"startTime":192.083,"endTime":192.666,"body":"It is."},{"startTime":192.666,"endTime":197.166,"body":"And so we grew up in California, didn't rain a lot, Northern California."},{"startTime":197.5,"endTime":201.75,"body":"So the only way to have green grass was to have a sprinkler system"},{"startTime":201.75,"endTime":202.541,"body":"watering them."},{"startTime":203.208,"endTime":205.666,"body":"And we didn't have a large property on"},{"startTime":205.666,"endTime":208.541,"body":"that one, but it was like, okay, how do you keep it green?"},{"startTime":208.541,"endTime":211.875,"body":"And the pipes kept breaking, the heads got clogged."},{"startTime":211.875,"endTime":217.291,"body":"So we would spend many a Saturday and sometimes late into the Saturday night,"},{"startTime":217.291,"endTime":220.25,"body":"helping him and I remember being out there with"},{"startTime":220.25,"endTime":223.583,"body":"you know, little mini hacksaw cutting through the pipe,"},{"startTime":223.583,"endTime":227.083,"body":"handing him the the pipe glue of,"},{"startTime":227.083,"endTime":230.916,"body":"you know, holding the flashlight as it gets dark and scooping out"},{"startTime":230.916,"endTime":235.958,"body":"the water as the hole would fill as the water turned back on and so forth."},{"startTime":235.958,"endTime":239.5,"body":"But there's a... an element of one, it's a fond memory,"},{"startTime":239.5,"endTime":243.541,"body":"as I think back working there, arm in arm with dad"},{"startTime":243.541,"endTime":246.708,"body":"out there doing that, but also just the problem"},{"startTime":246.708,"endTime":249.291,"body":"solving and the patience or the lack thereof"},{"startTime":249.291,"endTime":249.791,"body":"[laughing]"},{"startTime":249.791,"endTime":254.208,"body":"that we all as humans have a limit,"},{"startTime":254.208,"endTime":257.583,"body":"but you have to kind of just work through and figure out, okay, what's going on?"},{"startTime":258.083,"endTime":259.708,"body":"Why is this this not working?"},{"startTime":259.708,"endTime":261.333,"body":"Is the the head cracked?"},{"startTime":261.333,"endTime":262.0,"body":"Is the pipe?"},{"startTime":262.0,"endTime":264.5,"body":"Is there, you know, the elbow not working?"},{"startTime":264.5,"endTime":265.458,"body":"Is the joint working?"},{"startTime":265.458,"endTime":266.75,"body":"Is the—"},{"startTime":266.75,"endTime":267.666,"body":"anyway."},{"startTime":267.875,"endTime":271.708,"body":"There's so many hours spent trying to fix sprinklers."},{"startTime":273.416,"endTime":275.0,"body":"Yeah, and we were all"},{"startTime":275.0,"endTime":277.458,"body":"either assigned or we learned how to do it."},{"startTime":277.958,"endTime":283.0,"body":"So yes, the outdoor sprinkler system for the, for the lawn."},{"startTime":283.5,"endTime":287.041,"body":"Oh, the and dad didn't really swear, but—"},{"startTime":287.041,"endTime":287.375,"body":"No."},{"startTime":287.375,"endTime":290.541,"body":"You know, his anger and frustration got to"},{"startTime":290.541,"endTime":294.75,"body":"that point where you're just like, oh, anyway, it was uh..."},{"startTime":294.75,"endTime":296.75,"body":"[laughing]"},{"startTime":296.75,"endTime":298.5,"body":"Yes, a lot of problem solving."},{"startTime":299.041,"endTime":299.708,"body":"Yes."},{"startTime":300.083,"endTime":302.666,"body":"And it's something that I have had to continue living"},{"startTime":302.666,"endTime":305.166,"body":"on the, on the west coast in Washington."},{"startTime":305.833,"endTime":306.958,"body":"We have sprinklers."},{"startTime":306.958,"endTime":308.541,"body":"That's, that's the way you have it."},{"startTime":308.541,"endTime":313.458,"body":"You don't have to worry about them in Wisconsin, so in some ways I envy you."},{"startTime":313.458,"endTime":314.291,"body":"[laughing]"},{"startTime":314.291,"endTime":317.166,"body":"Yeah, I'm out in Wisconsin."},{"startTime":317.5,"endTime":319.458,"body":"No sprinklers for us."},{"startTime":319.458,"endTime":322.291,"body":"So like in July, the lawn can get"},{"startTime":322.291,"endTime":327.041,"body":"nice and brown sometimes, but otherwise the rest of the year, it's fine, so..."},{"startTime":327.041,"endTime":327.458,"body":"Yeah."},{"startTime":328.583,"endTime":331.708,"body":"Wow, okay, so that's a little trip down Memory Lane."},{"startTime":331.708,"endTime":334.083,"body":"Now, Insight of the Week."},{"startTime":334.083,"endTime":338.0,"body":"[Music]"},{"startTime":338.375,"endTime":340.25,"body":"Okay, Peter.  So, are you ready for this?"},{"startTime":340.708,"endTime":341.083,"body":"Yeah."},{"startTime":341.25,"endTime":343.458,"body":"From our our friends at Gallop."},{"startTime":344.166,"endTime":347.0,"body":"Our friends at Gallop, they have come out with some fantastic"},{"startTime":347.0,"endTime":350.875,"body":"research on feedback and the relationship"},{"startTime":350.875,"endTime":354.541,"body":"between feedback and engagement."},{"startTime":354.541,"endTime":356.958,"body":"Because sometimes a manager will say,"},{"startTime":356.958,"endTime":361.083,"body":"“I don't have time to give my employees feedback as much,”"},{"startTime":361.083,"endTime":363.25,"body":"or they're hesitant to share it."},{"startTime":363.25,"endTime":365.333,"body":"Or they think it always needs to be negative."},{"startTime":365.333,"endTime":369.625,"body":"Instead, it can also be positive, catching people doing something right."},{"startTime":370.25,"endTime":373.666,"body":"And, and yet there is tremendous connection"},{"startTime":373.666,"endTime":378.208,"body":"between the frequency of people receiving feedback"},{"startTime":378.208,"endTime":381.125,"body":"and their engagement and motivation level."},{"startTime":381.125,"endTime":385.0,"body":"So let me, let me share two interesting insights around this."},{"startTime":385.333,"endTime":387.291,"body":"So first, first off,"},{"startTime":387.291,"endTime":390.583,"body":"80% of employees who"},{"startTime":390.583,"endTime":393.958,"body":"say they have received meaningful feedback in the last"},{"startTime":393.958,"endTime":397.25,"body":"week are fully engaged."},{"startTime":398.125,"endTime":399.791,"body":"Just, just let that sink in."},{"startTime":400.125,"endTime":400.541,"body":"Yeah."},{"startTime":400.541,"endTime":402.833,"body":"80% of the folks who have said"},{"startTime":402.833,"endTime":407.166,"body":"that they have received meaningful feedback in the last week"},{"startTime":407.166,"endTime":408.375,"body":"are fully engaged."},{"startTime":408.708,"endTime":413.541,"body":"And the amazing— just think about how..."},{"startTime":413.541,"endTime":418.208,"body":"how rare it is these days to have somebody that's who's fully engaged."},{"startTime":418.5,"endTime":422.541,"body":"And this is a key to helping them get engaged."},{"startTime":423.0,"endTime":424.791,"body":"And so I'll share one more here."},{"startTime":425.708,"endTime":426.541,"body":"Here, before you—"},{"startTime":426.541,"endTime":428.166,"body":"Before you share that,"},{"startTime":428.166,"endTime":431.083,"body":"just to make sure I'm understanding the statistic,"},{"startTime":431.083,"endTime":433.125,"body":"and kinda the inverse of it."},{"startTime":433.708,"endTime":434.791,"body":"If..."},{"startTime":434.791,"endTime":438.583,"body":"we want to have more engaged employees,"},{"startTime":438.583,"endTime":442.666,"body":"we need to give them feedback because what that stat's saying is"},{"startTime":442.666,"endTime":445.375,"body":"80% of individuals"},{"startTime":445.375,"endTime":449.208,"body":"or employees who got feedback regularly got it on a weekly basis."},{"startTime":449.708,"endTime":454.791,"body":"it increased the likelihood that they were engaged, which is what we all want."},{"startTime":454.791,"endTime":456.375,"body":"We want more engaged employees."},{"startTime":456.75,"endTime":460.75,"body":"So what what more insight can you provide into that feedback?"},{"startTime":461.083,"endTime":461.75,"body":"Yeah, absolutely."},{"startTime":461.75,"endTime":466.083,"body":"So employees are 3.6 times,"},{"startTime":466.083,"endTime":470.25,"body":"3.6 times more likely to strongly agree"},{"startTime":470.25,"endTime":474.041,"body":"that they are motivated to do outstanding work"},{"startTime":474.041,"endTime":477.958,"body":"when their manager provides daily feedback."},{"startTime":479.375,"endTime":482.958,"body":"3.6 times as likely to feel motivated"},{"startTime":482.958,"endTime":486.458,"body":"when their manager provides daily feedback"},{"startTime":486.458,"endTime":490.875,"body":"in in contrast of say annual feedback"},{"startTime":490.875,"endTime":494.125,"body":"or waiting for, you know, the end of the quarter"},{"startTime":494.125,"endTime":495.375,"body":"or something like that."},{"startTime":495.375,"endTime":496.708,"body":"This is daily feedback."},{"startTime":497.333,"endTime":500.75,"body":"And and again, we all may have different"},{"startTime":500.75,"endTime":503.0,"body":"perceptions of what feedback really is."},{"startTime":503.416,"endTime":509.25,"body":"And sometimes we think it's it has to be negative or it has to be really powerful"},{"startTime":509.25,"endTime":512.125,"body":"versus simply catching somebody at the end of a"},{"startTime":512.125,"endTime":515.791,"body":"meeting and saying, “hey, that was really insightful, that comment you made.”"},{"startTime":515.791,"endTime":518.25,"body":"Or “thank you for the effort you put on this.”"},{"startTime":518.25,"endTime":521.666,"body":"Or “I appreciated the way you started off that presentation,”"},{"startTime":521.666,"endTime":525.208,"body":"or “how you then framed that was really, really good.”"},{"startTime":525.916,"endTime":529.208,"body":"It could also be met with “that part was helpful,”"},{"startTime":529.208,"endTime":531.916,"body":"“and this part let's reshape it in the future.”"},{"startTime":531.916,"endTime":535.541,"body":"“Let's figure out a way to adjust this, to make it better.”"},{"startTime":535.791,"endTime":539.541,"body":"And it could also be, “hey, that cannot be done again.”"},{"startTime":540.333,"endTime":543.833,"body":"“Let's figure out a way to prevent that and what did you learn?”"},{"startTime":543.833,"endTime":545.291,"body":"“What resources do you need?”"},{"startTime":545.583,"endTime":549.833,"body":"The point is to do it more frequently"},{"startTime":549.833,"endTime":553.708,"body":"because in the absence of feedback,"},{"startTime":553.708,"endTime":556.458,"body":"we can conjure up all sorts of stories."},{"startTime":557.375,"endTime":562.416,"body":"And some of those stories are far worse than what actually is happening."},{"startTime":562.875,"endTime":566.708,"body":"So to foster and I will also say"},{"startTime":566.708,"endTime":570.333,"body":"this is even more critical for hybrid"},{"startTime":570.333,"endTime":572.5,"body":"or virtual employees"},{"startTime":572.5,"endTime":574.416,"body":"who might feel a little alone,"},{"startTime":574.416,"endTime":576.166,"body":"or separated or distant."},{"startTime":577.416,"endTime":581.375,"body":"The, the daily practice of providing feedback"},{"startTime":581.375,"endTime":584.25,"body":"and saying, “hey, I'm thinking of you, thank you for doing this.”"},{"startTime":584.25,"endTime":585.541,"body":"“Let me follow up on—”"},{"startTime":585.541,"endTime":586.75,"body":"is powerful."},{"startTime":588.25,"endTime":589.25,"body":"Oh, it is powerful."},{"startTime":589.25,"endTime":592.791,"body":"And all the examples you just shared to help illustrate"},{"startTime":592.791,"endTime":596.833,"body":"and just give more insight into what feedback can mean"},{"startTime":596.833,"endTime":602.208,"body":"from the simple observational feedback, a kudos, hey, nice job with that"},{"startTime":602.208,"endTime":605.708,"body":"to a little more in depth detail, both positive and negative."},{"startTime":606.583,"endTime":609.25,"body":"But it's being able to give them some"},{"startTime":609.25,"endTime":612.166,"body":"sort of information about what they're doing."},{"startTime":612.916,"endTime":613.333,"body":"Yeah."},{"startTime":613.833,"endTime":616.291,"body":"They might be aware of it and some they might not, but especially"},{"startTime":616.291,"endTime":618.291,"body":"it's helping to uncover those blind spots."},{"startTime":619.0,"endTime":621.916,"body":"Because if you're frustrated because somebody's doing something over and"},{"startTime":621.916,"endTime":625.166,"body":"over again, they might not even realize they're doing it in a way"},{"startTime":625.166,"endTime":627.541,"body":"that is causing you frustration."},{"startTime":627.958,"endTime":630.75,"body":"You know how there's no way to have"},{"startTime":630.75,"endTime":634.291,"body":"them understand what the impact is"},{"startTime":634.291,"endTime":635.875,"body":"without providing feedback."},{"startTime":636.541,"endTime":639.416,"body":"So you're doing them a service and back to your"},{"startTime":639.416,"endTime":642.833,"body":"figure, 3.6 times more likely."},{"startTime":645.25,"endTime":646.208,"body":"That's tremendous."},{"startTime":646.625,"endTime":646.958,"body":"Yeah."},{"startTime":647.583,"endTime":651.041,"body":"So if you're trying to motivate your team, if you're"},{"startTime":651.041,"endTime":653.333,"body":"trying to help engage them,"},{"startTime":653.333,"endTime":657.125,"body":"look to see the frequency of the meaningful,"},{"startTime":657.125,"endTime":659.125,"body":"genuine feedback that you're giving."},{"startTime":659.791,"endTime":661.208,"body":"So that there you go."},{"startTime":661.208,"endTime":662.458,"body":"That's the insight of the day."},{"startTime":662.916,"endTime":663.958,"body":"That's a great insight."},{"startTime":663.958,"endTime":664.875,"body":"Thanks for sharing."},{"startTime":665.208,"endTime":668.125,"body":"And it in many ways it helps set the stage for this"},{"startTime":668.125,"endTime":670.75,"body":"ongoing conversation about coaching."},{"startTime":671.541,"endTime":673.291,"body":"Coaching is a feedback process."},{"startTime":673.833,"endTime":674.333,"body":"Yeah."},{"startTime":674.541,"endTime":675.791,"body":"It's just more formal."},{"startTime":677.0,"endTime":677.625,"body":"Love it."},{"startTime":677.833,"endTime":678.791,"body":"So,"},{"startTime":678.791,"endTime":680.083,"body":"let's continue then."},{"startTime":680.625,"endTime":683.916,"body":"So let's dive into coaching itself."},{"startTime":683.916,"endTime":686.0,"body":"Let's talk about the coaching process."},{"startTime":686.625,"endTime":690.208,"body":"Let's let's talk about how often do you meet with a coach?"},{"startTime":690.208,"endTime":691.333,"body":"What does it look like?"},{"startTime":691.541,"endTime":695.166,"body":"And let's go into a typical coaching session"},{"startTime":695.166,"endTime":698.458,"body":"and understand what— how to best prepare,"},{"startTime":698.458,"endTime":701.75,"body":"how to optimize it, because I'm I'm fairly"},{"startTime":701.75,"endTime":704.208,"body":"confident that there might be misperceptions."},{"startTime":704.208,"endTime":708.416,"body":"If if somebody's never had an executive coaching session"},{"startTime":708.416,"endTime":713.416,"body":"they might not be sure what to expect, what kinds of subjects to dive into or not."},{"startTime":713.791,"endTime":717.25,"body":"So Peter, let's start off with we generally follow"},{"startTime":717.25,"endTime":719.916,"body":"a five step coaching approach."},{"startTime":720.333,"endTime":723.958,"body":"Do you want to walk us through these steps, Peter?"},{"startTime":724.416,"endTime":725.125,"body":"Sure."},{"startTime":725.125,"endTime":725.75,"body":"Happy to do it."},{"startTime":725.75,"endTime":728.291,"body":"Because there is this this coaching process"},{"startTime":728.291,"endTime":730.291,"body":"and helping people understand what to expect."},{"startTime":730.916,"endTime":735.166,"body":"As you meet with the coach, first thing we're trying to do is set an objective."},{"startTime":735.666,"endTime":738.625,"body":"It's identifying and clarifying what is the real reason"},{"startTime":738.625,"endTime":741.208,"body":"for this coaching relationship to be established?"},{"startTime":741.833,"endTime":744.625,"body":"What are we wanting to get done during this?"},{"startTime":745.041,"endTime":747.375,"body":"Then there's going to be a period of assessment."},{"startTime":747.916,"endTime":751.0,"body":"And we're not just talking about a formal assessment."},{"startTime":751.5,"endTime":755.0,"body":"This is assessment in general, where it's an information gathering."},{"startTime":755.25,"endTime":758.666,"body":"It may be from multiple sources it may be from a single source,"},{"startTime":758.666,"endTime":761.541,"body":"but it's we're wanting to get additional data"},{"startTime":761.541,"endTime":765.0,"body":"so that then we can guide and uh"},{"startTime":765.0,"endTime":768.25,"body":"that that coaching process, which then leads to the next one of"},{"startTime":768.25,"endTime":771.5,"body":"giving some feedback based off of the assessment."},{"startTime":772.0,"endTime":775.583,"body":"So we we've had the objective, identified here some overall"},{"startTime":775.583,"endTime":777.375,"body":"things we're trying want to get done,"},{"startTime":777.375,"endTime":780.875,"body":"assessment to gather information, give some feedback"},{"startTime":780.875,"endTime":782.791,"body":"on that and that we don't stop there."},{"startTime":783.208,"endTime":786.666,"body":"That would be a very short process"},{"startTime":786.666,"endTime":790.208,"body":"and the support and the growth would not happen."},{"startTime":790.791,"endTime":794.833,"body":"That's where these next two parts are critical, where you're setting goals."},{"startTime":795.375,"endTime":797.875,"body":"This is where often we'll create an action plan."},{"startTime":797.875,"endTime":801.166,"body":"It's it's writing down some core goals"},{"startTime":801.166,"endTime":806.416,"body":"to focus our efforts on over the next three, six months, whatever it might be."},{"startTime":807.0,"endTime":808.458,"body":"And then finally, there's the support."},{"startTime":809.5,"endTime":814.375,"body":"Supporting the individual as they're trying to take action on those goals."},{"startTime":814.833,"endTime":818.375,"body":"So that's just a real quick overview of those five steps."},{"startTime":818.375,"endTime":820.208,"body":"So objective,"},{"startTime":820.208,"endTime":822.666,"body":"assessment to get that information,"},{"startTime":822.666,"endTime":824.458,"body":"give some feedback,"},{"startTime":824.458,"endTime":826.166,"body":"establish the goals,"},{"startTime":826.166,"endTime":827.25,"body":"and provide support."},{"startTime":829.0,"endTime":833.5,"body":"And as we think of setting the objective, let's let's"},{"startTime":833.5,"endTime":836.75,"body":"share some examples of the kinds of objectives that"},{"startTime":836.75,"endTime":842.75,"body":"usually fit well for a coaching process, so even last week, starting off"},{"startTime":842.75,"endTime":847.791,"body":"uh ten to 15 additional new coaching engagements with different like—"},{"startTime":847.791,"endTime":849.958,"body":"it ended up actually being about 20"},{"startTime":849.958,"endTime":852.333,"body":"um coaching engagements."},{"startTime":852.75,"endTime":857.041,"body":"And so we were talking separately uh"},{"startTime":857.041,"endTime":860.416,"body":"with each individual and then also we gathered them together"},{"startTime":860.416,"endTime":861.833,"body":"so they could learn from each other."},{"startTime":862.291,"endTime":866.916,"body":"But talking to each of them to start talking through the objective itself."},{"startTime":866.916,"endTime":870.708,"body":"So some examples that folks will be focusing in on."},{"startTime":871.041,"endTime":872.541,"body":"Time management,"},{"startTime":872.541,"endTime":873.875,"body":"delegation,"},{"startTime":873.875,"endTime":875.833,"body":"strategic thinking,"},{"startTime":875.833,"endTime":878.083,"body":"workload management,"},{"startTime":878.083,"endTime":880.291,"body":"executive presence,"},{"startTime":880.291,"endTime":882.625,"body":"effective communication,"},{"startTime":882.625,"endTime":884.833,"body":"uh managing change,"},{"startTime":884.833,"endTime":886.958,"body":"coaching their employees better,"},{"startTime":886.958,"endTime":889.166,"body":"building an effective team,"},{"startTime":889.166,"endTime":892.833,"body":"helping support their relationship with peers,"},{"startTime":892.833,"endTime":895.75,"body":"and building a stronger process overall."},{"startTime":896.416,"endTime":900.208,"body":"Those were just some of the ones that came about last week."},{"startTime":900.833,"endTime":903.333,"body":"So Peter, build on some of that."},{"startTime":903.333,"endTime":906.666,"body":"What else, what other ways, what other topics"},{"startTime":906.666,"endTime":910.208,"body":"are appropriate for executive coaching engagement?"},{"startTime":911.041,"endTime":914.083,"body":"As you started rattling off that list,"},{"startTime":914.083,"endTime":917.75,"body":"I was anticipating checking off like, yep, that one comes up"},{"startTime":917.75,"endTime":921.0,"body":"and yep, that one comes up because"},{"startTime":921.0,"endTime":924.291,"body":"and I'm I'll come back to your question a minute, but it is fascinating"},{"startTime":924.291,"endTime":929.375,"body":"how often we oveassume that our situation is so unique."},{"startTime":929.375,"endTime":931.5,"body":"[laughing]"},{"startTime":931.5,"endTime":934.5,"body":"When in reality, there's a lot more similarity to"},{"startTime":934.5,"endTime":937.083,"body":"the challenges, the problems, the issues"},{"startTime":937.083,"endTime":941.333,"body":"others are facing than the differences between those."},{"startTime":941.708,"endTime":944.0,"body":"So the these issues happen all the time."},{"startTime":944.0,"endTime":947.083,"body":"And and if you were to summarize many of the"},{"startTime":947.083,"endTime":951.416,"body":"issues that coaching topics will address and focus on"},{"startTime":951.416,"endTime":954.166,"body":"it's usually about a people interaction challenge."},{"startTime":955.458,"endTime":957.166,"body":"Is it how are my emotions"},{"startTime":957.166,"endTime":960.875,"body":"conveying or how do I understand somebody else's emotions and how they play?"},{"startTime":961.208,"endTime":964.708,"body":"How do I communicate what's clearly in my mind with somebody else?"},{"startTime":965.083,"endTime":968.458,"body":"How do I help align different personalities on my team?"},{"startTime":969.0,"endTime":971.666,"body":"How do I help strengthen a relationship with my boss?"},{"startTime":972.333,"endTime":973.458,"body":"I'm new in this role."},{"startTime":973.458,"endTime":975.166,"body":"I'm new to this organization."},{"startTime":975.166,"endTime":977.416,"body":"How do I get my feet stable?"},{"startTime":977.416,"endTime":980.333,"body":"How do I launch and be successful in this?"},{"startTime":980.333,"endTime":982.708,"body":"I don't want to change too much too fast,"},{"startTime":982.708,"endTime":984.541,"body":"but yet I don't want to sit here and not do anything."},{"startTime":985.125,"endTime":988.583,"body":"You know it's it's all these things that there's not"},{"startTime":988.583,"endTime":990.791,"body":"just one set answer for."},{"startTime":991.5,"endTime":994.916,"body":"It's not like you can just Google or ChatGPT"},{"startTime":994.916,"endTime":998.375,"body":"a question and it's going to give you the perfect response."},{"startTime":998.958,"endTime":1000.833,"body":"Why? Because it's a little more nuanced."},{"startTime":1002.0,"endTime":1005.291,"body":"So those are situations that I think coaching is just"},{"startTime":1005.291,"endTime":1009.25,"body":"absolutely ripe for, primed for, to help work through,"},{"startTime":1009.25,"endTime":1012.666,"body":"especially those relationships, those growth, those development areas."},{"startTime":1014.25,"endTime":1016.5,"body":"And I appreciate you mentioning the onboarding."},{"startTime":1016.916,"endTime":1020.458,"body":"Executive coaching is ideal for those transition points."},{"startTime":1020.458,"endTime":1021.041,"body":"Yes."},{"startTime":1021.041,"endTime":1024.166,"body":"You prepare you for a future promotion"},{"startTime":1024.166,"endTime":1027.583,"body":"or an expanded role of some sort, or to"},{"startTime":1027.583,"endTime":1031.083,"body":"help you be successful in the new role that you just began."},{"startTime":1031.458,"endTime":1031.791,"body":"Mm hmmm."},{"startTime":1031.791,"endTime":1034.5,"body":"And not only to help you, but to help you"},{"startTime":1034.5,"endTime":1038.25,"body":"assimilate with your team and set a clear strategy and manage change"},{"startTime":1038.25,"endTime":1041.375,"body":"in being able to then really fundamentally dive into your"},{"startTime":1041.375,"endTime":1044.541,"body":"own blind spots because so much of coaching is"},{"startTime":1044.541,"endTime":1048.375,"body":"first and foremost helping have a cognitive check in"},{"startTime":1048.375,"endTime":1052.75,"body":"to see what what are the beliefs that you have about yourself,"},{"startTime":1052.75,"endTime":1056.333,"body":"some of which might be self-limiting, especially if"},{"startTime":1056.333,"endTime":1059.875,"body":"you feel you are only successful if you are"},{"startTime":1059.875,"endTime":1062.125,"body":"very authoritative in your leadership."},{"startTime":1062.125,"endTime":1064.541,"body":"And that's what's helped you be successful."},{"startTime":1064.541,"endTime":1067.208,"body":"And yet now you're in a team and working for"},{"startTime":1067.208,"endTime":1069.5,"body":"somebody who's exceptionally collaborative."},{"startTime":1069.875,"endTime":1072.25,"body":"How do you adapt and adjust"},{"startTime":1072.25,"endTime":1073.833,"body":"to that kind of an environment?"},{"startTime":1074.166,"endTime":1077.083,"body":"It could be you come from a specific industry"},{"startTime":1077.083,"endTime":1079.208,"body":"and you're used to doing things a certain way."},{"startTime":1079.583,"endTime":1082.166,"body":"How do you then recognize, shift, and adapt"},{"startTime":1082.166,"endTime":1085.333,"body":"and take the best things of what you have been doing"},{"startTime":1085.333,"endTime":1088.458,"body":"and then adapt and adjust to the"},{"startTime":1088.458,"endTime":1091.833,"body":"new environment, so that you can then effectively"},{"startTime":1091.833,"endTime":1094.916,"body":"work well and build relationships with others."},{"startTime":1095.625,"endTime":1099.0,"body":"So many of these things are ideal for"},{"startTime":1099.0,"endTime":1102.875,"body":"an executive or a leader at any level"},{"startTime":1102.875,"endTime":1105.791,"body":"to then engage in a one on one"},{"startTime":1105.791,"endTime":1108.708,"body":"coaching conversation with with a"},{"startTime":1108.708,"endTime":1111.75,"body":"human coach, I'll emphasize human coach because"},{"startTime":1111.75,"endTime":1114.125,"body":"you can also do it with a bot."},{"startTime":1114.666,"endTime":1119.333,"body":"What we find is human coaching when combined with"},{"startTime":1119.333,"endTime":1122.25,"body":"a AI of some sort is"},{"startTime":1122.25,"endTime":1125.416,"body":"even the most is like the most amazing experience because"},{"startTime":1125.416,"endTime":1130.625,"body":"then you have 24, 24/7 access to a fantastic AI resource."},{"startTime":1131.333,"endTime":1134.0,"body":"However, you still have the empathy,"},{"startTime":1134.0,"endTime":1136.791,"body":"the complex and the connection,"},{"startTime":1136.791,"endTime":1140.25,"body":"the complex thinking and the connection with a human"},{"startTime":1140.25,"endTime":1143.625,"body":"executive coach, but it can be done for"},{"startTime":1143.625,"endTime":1147.0,"body":"so many different situations as long as you're"},{"startTime":1147.0,"endTime":1150.583,"body":"focused around challenging yourself and willing"},{"startTime":1150.583,"endTime":1155.583,"body":"to be hungry and humble as you then work work through"},{"startTime":1155.583,"endTime":1158.625,"body":"and we spoke a lot around that on the previous episode"},{"startTime":1158.625,"endTime":1161.25,"body":"if you want to catch that as well."},{"startTime":1162.333,"endTime":1166.791,"body":"Yes, that common element of growth and you want to be hungry for it."},{"startTime":1166.791,"endTime":1169.875,"body":"And I'm reminded of that there was a Russian"},{"startTime":1169.875,"endTime":1173.666,"body":"cognitive uh, uh psychologist who developed"},{"startTime":1173.666,"endTime":1176.333,"body":"this term he called scaffolding."},{"startTime":1176.333,"endTime":1177.958,"body":"Lev Vygotsky"},{"startTime":1177.958,"endTime":1179.625,"body":"uh was the the researcher."},{"startTime":1180.0,"endTime":1184.625,"body":"And it's this notion of how we grow cognitively and intellectually."},{"startTime":1185.083,"endTime":1187.666,"body":"And it's if you think of a scaffold around"},{"startTime":1187.666,"endTime":1191.5,"body":"a building, and what is the purpose of that is to help"},{"startTime":1191.5,"endTime":1195.875,"body":"allow for there to be structure as you are working and elevating to that next level."},{"startTime":1196.291,"endTime":1198.041,"body":"You're building those those steps."},{"startTime":1198.416,"endTime":1202.5,"body":"And in many ways, coaching can help provide some of that scaffold."},{"startTime":1202.5,"endTime":1202.875,"body":"Mmm."},{"startTime":1202.875,"endTime":1205.041,"body":"You know, that approach is as you're helping identify,"},{"startTime":1205.041,"endTime":1207.166,"body":"okay, where is the base level now?"},{"startTime":1207.458,"endTime":1211.125,"body":"Like where is their present level of operating"},{"startTime":1211.125,"endTime":1213.333,"body":"at whatever skill we're going to target?"},{"startTime":1213.958,"endTime":1216.416,"body":"And then how do we improve that?"},{"startTime":1217.041,"endTime":1219.083,"body":"Just just take it up to that next level."},{"startTime":1220.041,"endTime":1222.583,"body":"And then from there, you build it up to that next level."},{"startTime":1223.458,"endTime":1226.666,"body":"And so that's that systematic approach to"},{"startTime":1226.666,"endTime":1229.458,"body":"it that I think coaching can do so well."},{"startTime":1230.166,"endTime":1232.916,"body":"And just to pull on that term executive"},{"startTime":1232.916,"endTime":1235.375,"body":"coaching, which is a term we'll often use."},{"startTime":1235.625,"endTime":1237.125,"body":"And why is that the case?"},{"startTime":1237.125,"endTime":1238.791,"body":"And and who is it for?"},{"startTime":1239.125,"endTime":1243.875,"body":"It doesn't mean coaching is only reserved for individuals"},{"startTime":1243.875,"endTime":1246.291,"body":"of a certain status within an organization."},{"startTime":1247.291,"endTime":1249.166,"body":"I like to view that executive"},{"startTime":1249.166,"endTime":1252.875,"body":"piece, really more as executive meaning, it's helping to"},{"startTime":1252.875,"endTime":1256.333,"body":"think about some of this higher level thought, this higher level"},{"startTime":1256.333,"endTime":1259.958,"body":"skill set that any leader can develop."},{"startTime":1261.416,"endTime":1263.208,"body":"So it really is applicable for all."},{"startTime":1263.875,"endTime":1264.166,"body":"Yeah."},{"startTime":1264.166,"endTime":1267.541,"body":"So I think we've hit into the objective part"},{"startTime":1267.541,"endTime":1270.791,"body":"quite a bit in terms of identifying what are some of the goals,"},{"startTime":1270.791,"endTime":1275.5,"body":"what are some of those reasons why the coaching experience exists,"},{"startTime":1275.5,"endTime":1278.958,"body":"then we talk about assessment and how that works."},{"startTime":1279.625,"endTime":1281.875,"body":"And oftentimes in that first session,"},{"startTime":1281.875,"endTime":1285.041,"body":"assessment starts with getting to know the person."},{"startTime":1285.708,"endTime":1289.916,"body":"It's really getting to know their background, what some of their work experience is like."},{"startTime":1289.916,"endTime":1291.833,"body":"Some of their personal experience."},{"startTime":1291.833,"endTime":1293.0,"body":"You know, where did they grow up?"},{"startTime":1293.0,"endTime":1294.583,"body":"What were their was their family like?"},{"startTime":1294.583,"endTime":1295.666,"body":"Some of their interests?"},{"startTime":1295.916,"endTime":1298.041,"body":"Because we're not just dealing with"},{"startTime":1298.041,"endTime":1300.416,"body":"numbers and figures with them with humans."},{"startTime":1301.0,"endTime":1302.125,"body":"So that's a part of it."},{"startTime":1302.125,"endTime":1305.208,"body":"And then starting to understand a little more about the"},{"startTime":1305.208,"endTime":1309.125,"body":"context and the situation of their team, of their organization,"},{"startTime":1309.125,"endTime":1312.583,"body":"some of the relationships they might have with their boss or bosses,"},{"startTime":1312.583,"endTime":1315.125,"body":"with their peers or direct reports,"},{"startTime":1315.125,"endTime":1319.333,"body":"and then that assessment may pivot and shift out,"},{"startTime":1319.333,"endTime":1323.5,"body":"to gathering some feedback from some of their colleagues around them,"},{"startTime":1323.5,"endTime":1327.583,"body":"as well as maybe even adding on some formal assessment,"},{"startTime":1327.583,"endTime":1332.458,"body":"like a 360 assessment, or it may be a disk assessment or an EQ."},{"startTime":1332.458,"endTime":1335.375,"body":"There's a variety of assessments you can add on"},{"startTime":1335.375,"endTime":1338.0,"body":"just to add further data and information."},{"startTime":1340.0,"endTime":1343.291,"body":"And building on that, it also is the phase where"},{"startTime":1343.291,"endTime":1346.333,"body":"you want to then have a conversation as a coach,"},{"startTime":1346.333,"endTime":1349.5,"body":"you want to have a conversation with the person's boss,"},{"startTime":1349.5,"endTime":1354.75,"body":"to gain additional insight to see how they're viewing the coachee,"},{"startTime":1354.75,"endTime":1356.958,"body":"the person that you are coaching,"},{"startTime":1356.958,"endTime":1360.916,"body":"as well as perhaps key interviews with"},{"startTime":1360.916,"endTime":1364.208,"body":"key stakeholders, other folks who are"},{"startTime":1364.208,"endTime":1367.708,"body":"in the sphere of influence for the"},{"startTime":1367.708,"endTime":1369.125,"body":"person being coached,"},{"startTime":1369.125,"endTime":1373.083,"body":"whether that's their direct reports, but more often it's peers"},{"startTime":1373.083,"endTime":1376.583,"body":"or other executives, other leaders,"},{"startTime":1376.583,"endTime":1378.833,"body":"who then support that person."},{"startTime":1379.416,"endTime":1382.5,"body":"It's a great way of gathering information and"},{"startTime":1382.5,"endTime":1386.5,"body":"seeing what is most important oh, and"},{"startTime":1386.5,"endTime":1390.541,"body":"including, of course, HR or other support functions"},{"startTime":1390.541,"endTime":1394.041,"body":"gathering in as much information and yes, a 3660"},{"startTime":1394.041,"endTime":1398.458,"body":"and that can be done through interviews or an actual online 360"},{"startTime":1398.458,"endTime":1401.958,"body":"a variety of psychometric personality or work style"},{"startTime":1401.958,"endTime":1404.333,"body":"assessments that can be leveraged as well."},{"startTime":1405.25,"endTime":1408.833,"body":"Utilizing any sort of performance review information,"},{"startTime":1408.833,"endTime":1413.875,"body":"um other detailed assessments that have been provided beforehand."},{"startTime":1414.166,"endTime":1417.041,"body":"What's the person done previously and"},{"startTime":1417.041,"endTime":1421.291,"body":"bring all this data and insight into the coaching session"},{"startTime":1421.291,"endTime":1424.333,"body":"to be able to then process and understand and yes,"},{"startTime":1424.333,"endTime":1428.0,"body":"usually one of the first sessions is that intake session,"},{"startTime":1428.0,"endTime":1432.041,"body":"where the person has completed a bio to dive deeper"},{"startTime":1432.041,"endTime":1434.625,"body":"to into getting to know who they are"},{"startTime":1434.625,"endTime":1437.333,"body":"and their successes and what what are they proud of?"},{"startTime":1437.625,"endTime":1439.208,"body":"What are their strengths?"},{"startTime":1439.208,"endTime":1442.25,"body":"Where areas they like to improve and strengthen?"},{"startTime":1442.25,"endTime":1446.291,"body":"And what really matters to help them be successful today?"},{"startTime":1446.583,"endTime":1450.166,"body":"And oftentimes we might talk about career development,"},{"startTime":1450.166,"endTime":1453.708,"body":"um how to show up as an as a leader,"},{"startTime":1453.708,"endTime":1456.416,"body":"and what would be most helpful to do that."},{"startTime":1456.875,"endTime":1459.375,"body":"And so that this leads into the next phase,"},{"startTime":1459.375,"endTime":1462.166,"body":"which is that feedback process,"},{"startTime":1462.166,"endTime":1465.833,"body":"and the feedback process is taking all this information"},{"startTime":1465.833,"endTime":1470.458,"body":"and having helpful conversations to not only understand"},{"startTime":1470.458,"endTime":1473.75,"body":"what the data is, but really how"},{"startTime":1473.75,"endTime":1478.25,"body":"to interpret and most importantly, how to prioritize it"},{"startTime":1478.25,"endTime":1481.416,"body":"so that the the one or two areas,"},{"startTime":1481.416,"endTime":1485.5,"body":"I keep drawing this kind of funnel with my hands because it's"},{"startTime":1485.5,"endTime":1489.541,"body":"a lot of the top of the funnel and we want to distill it down"},{"startTime":1489.541,"endTime":1495.0,"body":"into the one or two areas to really emphasize and focus on."},{"startTime":1495.0,"endTime":1498.083,"body":"And that distillation process that prioritization,"},{"startTime":1498.083,"endTime":1502.041,"body":"that is all around that feedback process itself."},{"startTime":1502.541,"endTime":1503.0,"body":"Yeah."},{"startTime":1503.708,"endTime":1506.958,"body":"It is it's that that feedback process, which can be,"},{"startTime":1506.958,"endTime":1511.0,"body":"I think it's it can be a tremendously"},{"startTime":1511.0,"endTime":1515.25,"body":"rewarding time for a coach is you're able to really"},{"startTime":1515.25,"endTime":1517.458,"body":"help disseminate this information."},{"startTime":1517.916,"endTime":1520.541,"body":"And you're able to watch and see some of the the"},{"startTime":1520.541,"endTime":1523.416,"body":"ahas, some of the realizations"},{"startTime":1523.416,"endTime":1527.25,"body":"that the the coachee, the individual being coached is is recognizing."},{"startTime":1527.25,"endTime":1530.291,"body":"Things they might be in agreement with, things they might be"},{"startTime":1530.291,"endTime":1534.541,"body":"surprised at, but it just it helps to lay it out there"},{"startTime":1534.541,"endTime":1537.916,"body":"and say, okay, what are what are we now going to do here?"},{"startTime":1537.916,"endTime":1538.916,"body":"What are we going to do with this?"},{"startTime":1538.916,"endTime":1540.916,"body":"How do we use this information?"},{"startTime":1541.5,"endTime":1544.625,"body":"I I'm reminded of this was"},{"startTime":1544.625,"endTime":1549.125,"body":"a debrief session I had on a 360 assessment several years ago."},{"startTime":1549.708,"endTime":1554.208,"body":"And this individual was a VP of quality for an organization."},{"startTime":1554.583,"endTime":1558.25,"body":"And if to to picture them about as mild mannered"},{"startTime":1558.25,"endTime":1561.708,"body":"as an individual as you could meet, very soft-spoken,"},{"startTime":1561.708,"endTime":1565.333,"body":"very quiet, and and even maybe just a little bit hunched over"},{"startTime":1565.333,"endTime":1567.791,"body":"um as we'd, we'd get the feedback."},{"startTime":1567.791,"endTime":1571.291,"body":"And I remember going through their assessment report with them."},{"startTime":1572.25,"endTime":1577.75,"body":"And it was glowing, like such high praise."},{"startTime":1578.291,"endTime":1581.75,"body":"And I could tell as we were going through, he'd you know,"},{"startTime":1581.75,"endTime":1585.583,"body":"he was kind of sitting up a little bit taller and kind of look and he kept stopping."},{"startTime":1585.583,"endTime":1586.583,"body":"He's like,"},{"startTime":1586.583,"endTime":1588.541,"body":"“now is this about me?”"},{"startTime":1588.541,"endTime":1590.666,"body":"Like, “is this really about me?”"},{"startTime":1590.666,"endTime":1594.416,"body":"Anyway, going through identifying areas"},{"startTime":1594.416,"endTime":1599.416,"body":"for growth for this individual and really a lot of it was finding his voice,"},{"startTime":1599.416,"endTime":1600.541,"body":"was sharing that."},{"startTime":1601.0,"endTime":1603.416,"body":"And over the next several months"},{"startTime":1603.416,"endTime":1606.625,"body":"I had leaders from that organization come and say,"},{"startTime":1606.625,"endTime":1609.083,"body":"“what happened to this individual?”"},{"startTime":1609.458,"endTime":1611.666,"body":"“What— he's speaking up in meetings?”"},{"startTime":1611.666,"endTime":1614.333,"body":"He he'd been there for 15 years."},{"startTime":1615.208,"endTime":1618.75,"body":"Everybody appreciated it, but it was like this new found confidence,"},{"startTime":1618.75,"endTime":1621.875,"body":"and all he needed was a little bit of feedback"},{"startTime":1621.875,"endTime":1625.083,"body":"that he actually was doing things the right way,"},{"startTime":1625.083,"endTime":1626.958,"body":"and that they appreciated what he was doing."},{"startTime":1627.666,"endTime":1632.666,"body":"So that's that's on the positive end where you have some things that that come out."},{"startTime":1632.666,"endTime":1636.041,"body":"But it really is it's an honor to be able to participate in that process"},{"startTime":1636.041,"endTime":1637.958,"body":"with people for their growth."},{"startTime":1639.625,"endTime":1640.25,"body":"Yeah."},{"startTime":1640.25,"endTime":1643.291,"body":"And you're reminding me just a couple weeks ago, I had a 360"},{"startTime":1643.291,"endTime":1648.541,"body":"debrief with a head of marking, marketing for a fortune 500 company"},{"startTime":1648.541,"endTime":1651.416,"body":"and... the the boss data?"},{"startTime":1652.083,"endTime":1653.083,"body":"Very, very strong."},{"startTime":1653.625,"endTime":1655.291,"body":"His, his team?"},{"startTime":1655.625,"endTime":1656.291,"body":"Very good."},{"startTime":1656.708,"endTime":1659.875,"body":"His peers, not so much,"},{"startTime":1659.875,"endTime":1663.916,"body":"and it was a very clear picture that this individual was"},{"startTime":1663.916,"endTime":1669.625,"body":"exceptionally confident, bold and direct, and had the answers."},{"startTime":1670.541,"endTime":1672.541,"body":"And just would go."},{"startTime":1672.541,"endTime":1677.291,"body":"And didn't always stop and incorporate and include the his"},{"startTime":1677.291,"endTime":1679.916,"body":"peers as a part of the solution."},{"startTime":1680.375,"endTime":1684.833,"body":"And even in discussions was not necessarily as open to their input"},{"startTime":1684.833,"endTime":1689.666,"body":"and their feedback because after all he was the expert in marketing and they weren't."},{"startTime":1690.041,"endTime":1694.291,"body":"Now there's always that balancing act between"},{"startTime":1694.291,"endTime":1699.666,"body":"how to solicit feedback and how to keep moving, but clearly there was a gap."},{"startTime":1700.291,"endTime":1704.75,"body":"And that was an eye-opening experience for him"},{"startTime":1704.75,"endTime":1708.0,"body":"and thus we were able to focus his action plan"},{"startTime":1708.0,"endTime":1710.916,"body":"more in terms of the team building,"},{"startTime":1710.916,"endTime":1714.166,"body":"not so much with his own team, but as a team"},{"startTime":1714.166,"endTime":1719.0,"body":"member of his first team, which is really that executive team."},{"startTime":1719.458,"endTime":1722.083,"body":"And that's where that we were able to"},{"startTime":1722.083,"endTime":1724.708,"body":"help identify through that feedback process."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1725.25,"endTime":1729.666,"body":"goal setting,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1730.083,"endTime":1733.708,"body":"And so crafting the individual action plan"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1733.708,"endTime":1736.625,"body":"is key, and we often say,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1736.625,"endTime":1740.208,"body":"whatever action plan you're creating, make sure you don't"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1740.208,"endTime":1742.625,"body":"pack it full of lots of stuff."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1742.833,"endTime":1743.25,"body":"No."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1743.25,"endTime":1746.291,"body":"Pick one topic per action plan."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1746.708,"endTime":1750.375,"body":"That might be strategic thinking, and that's the action plan."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1750.375,"endTime":1751.916,"body":"Maybe it's change management."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1752.25,"endTime":1753.458,"body":"Maybe it's coaching."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1753.791,"endTime":1756.708,"body":"What we don't want to do is to take"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1756.708,"endTime":1760.375,"body":"as many like coaching or team development and"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1760.375,"endTime":1764.125,"body":"time management and strategic thinking and change management,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1764.125,"endTime":1766.125,"body":"and let's do all of it"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1766.125,"endTime":1768.083,"body":"within the action plan."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1768.083,"endTime":1772.291,"body":"And we also say you can have maybe two action plans"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1772.291,"endTime":1776.083,"body":"if you want and we also suggest the action plan really"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1776.083,"endTime":1782.25,"body":"should be effective for like a 90 day period and after that 90 days"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1782.25,"endTime":1785.916,"body":"switch it up, retire it, change it,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1785.916,"endTime":1789.416,"body":"and then you can always select something new, but focus on"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1789.416,"endTime":1793.666,"body":"one thing and develop specific actions around it."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1793.666,"endTime":1795.041,"body":"What are the barriers?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1795.041,"endTime":1796.916,"body":"Get feedback from your boss"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1796.916,"endTime":1800.291,"body":"so that your boss is aligned with what you want to emphasize."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1800.666,"endTime":1803.791,"body":"There's lots of different action plan forms out there."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1804.125,"endTime":1807.0,"body":"We have one that we often use, but sometimes will adapt it"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1807.0,"endTime":1809.041,"body":"to whatever the organization has."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1809.041,"endTime":1809.75,"body":"Great."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1809.75,"endTime":1813.25,"body":"The point is get specific"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1813.25,"endTime":1816.041,"body":"and identify the actions, get alignment with your"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1816.041,"endTime":1818.375,"body":"boss and do it."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1818.375,"endTime":1819.458,"body":"Live it."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1819.458,"endTime":1820.416,"body":"Adapt it."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1820.416,"endTime":1822.083,"body":"Adjust it as you go."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1822.083,"endTime":1825.0,"body":"Set specific milestones and deadlines."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1825.0,"endTime":1826.958,"body":"Identify who's going to support you,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1826.958,"endTime":1828.541,"body":"what resources."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1828.541,"endTime":1832.0,"body":"And this is where the coach can be so powerful in"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1832.0,"endTime":1835.625,"body":"holding the leader accountable to living their"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1835.625,"endTime":1838.875,"body":"action plans, and I'll also emphasize that action"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1838.875,"endTime":1843.333,"body":"plan is really the only thing, essentially, that is confidential"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1843.333,"endTime":1845.125,"body":"—uh sorry, that is not confidential."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1845.125,"endTime":1846.0,"body":"[laughing]"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1846.0,"endTime":1847.541,"body":"Everything else is confidential."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1847.916,"endTime":1850.666,"body":"The action plan is not because that's what needs to be"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1850.666,"endTime":1854.125,"body":"shared with the boss and get constant feedback with"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1854.125,"endTime":1858.833,"body":"the boss around what the individual is really emphasizing."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1859.416,"endTime":1859.875,"body":"Yeah."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1860.416,"endTime":1862.458,"body":"And as you're going through those points, Daniel,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1862.458,"endTime":1865.958,"body":"and I know we did a podcast episode before"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1865.958,"endTime":1868.791,"body":"really outlining how do you have an effective action plan?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1868.791,"endTime":1872.208,"body":"So if listeners haven't listened to that one, I reference"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1872.208,"endTime":1874.291,"body":"you to to go and take a listen to that."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1874.625,"endTime":1877.583,"body":"But the key element to really emphasize here"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1877.583,"endTime":1880.416,"body":"is you want to be kind to yourself during the process."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1880.916,"endTime":1886.333,"body":"We're not trying to tackle every challenge or strength that you want to improve on."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1886.833,"endTime":1890.958,"body":"You are you're very selective picking a couple of things."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1890.958,"endTime":1893.833,"body":"One or two because you still have your day job."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1893.833,"endTime":1897.666,"body":"You're still trying to do everything else under the sun that's on your plate."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1898.208,"endTime":1901.0,"body":"And then you're very prescriptive about setting"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1901.0,"endTime":1904.083,"body":"those small, specific steps"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1904.083,"endTime":1908.25,"body":"of what you're going to do over that 90 day period."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1908.541,"endTime":1911.625,"body":"And I think keeping that window in mind really"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1911.625,"endTime":1915.083,"body":"helps prevent that plan from turning into the magnum"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1915.083,"endTime":1918.208,"body":"opus of everything you're ever going to want to change."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1918.75,"endTime":1919.291,"body":"Right."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1919.625,"endTime":1922.208,"body":"Focus on that plan, share it with"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1922.208,"endTime":1925.333,"body":"your boss to get their support, their approval, and to make sure it's in line"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1925.333,"endTime":1928.375,"body":"with what fits with what you're trying to accomplish in your role."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1929.166,"endTime":1931.541,"body":"And then that really does set the stage"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1931.541,"endTime":1935.375,"body":"for really the majority of coaching sessions."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1935.75,"endTime":1938.291,"body":"It's the support to execute the plan."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1939.041,"endTime":1941.541,"body":"It's what's working, what's not?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1941.833,"endTime":1943.583,"body":"You've made this ambitious plan."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1943.583,"endTime":1945.333,"body":"You're supposed to do ABC and D."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1946.25,"endTime":1950.708,"body":"As we follow up now in the next week or two, what success have you had?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1951.375,"endTime":1953.0,"body":"What are the challenges that have gotten the way?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1953.0,"endTime":1954.458,"body":"What did you not anticipate?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1954.875,"endTime":1955.75,"body":"What's working?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1955.75,"endTime":1956.625,"body":"What's not?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1956.625,"endTime":1959.375,"body":"And so that's where those conversations become"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1959.375,"endTime":1963.375,"body":"so valuable because we're not just talking theory of change."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1963.708,"endTime":1967.041,"body":"We're actually talking about what's working for you and"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1967.041,"endTime":1969.458,"body":"what's not so that then we can pivot."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1971.0,"endTime":1974.541,"body":"So let's go to that fifth step that you were already kind of referencing"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1974.541,"endTime":1977.416,"body":"and which is really that support process."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1977.75,"endTime":1983.208,"body":"And that's where the coach is able to actively during the coaching process,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1983.208,"endTime":1986.25,"body":"challenge and probe and link"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1986.25,"endTime":1990.0,"body":"ideas that maybe the individual hadn't seen or"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1990.0,"endTime":1995.791,"body":"didn't dive into or needs to see perhaps differently to open up new thoughts."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1996.166,"endTime":1999.5,"body":"It's continually connecting with the individual,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":1999.5,"endTime":2003.125,"body":"with the with the coachee and saying what are you learning?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2003.75,"endTime":2005.375,"body":"What are you having success with?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2005.75,"endTime":2007.166,"body":"What are you frustrated about?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2007.791,"endTime":2010.041,"body":"What can you incorporate now that"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2010.041,"endTime":2013.75,"body":"maybe you didn't realize or know beforehand and"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2013.75,"endTime":2016.791,"body":"let's continue what else can you keep learning?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2017.041,"endTime":2018.75,"body":"Who else do you want to involve?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2019.291,"endTime":2022.291,"body":"And being able to continue to also have that"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2022.291,"endTime":2026.791,"body":"connection with their boss, getting constant ongoing feedback"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2026.791,"endTime":2031.666,"body":"to help support them, further refine, and live their action plan."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2032.125,"endTime":2035.5,"body":"And then, at the very end of the coaching process,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2035.5,"endTime":2038.916,"body":"there is a three person meeting,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2038.916,"endTime":2040.958,"body":"the coach, the coachee,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2040.958,"endTime":2044.5,"body":"and the leader's boss to then review"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2044.5,"endTime":2049.416,"body":"the effectiveness and the successes and challenges of the action plan itself,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2050.291,"endTime":2053.333,"body":"And to see what have we learned and what can"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2053.333,"endTime":2057.333,"body":"be done to help the person continue after"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2057.333,"endTime":2061.291,"body":"the coaching to further develop and strengthen"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2061.291,"endTime":2064.416,"body":"in appropriate ways to help them be the best leader that they can."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2065.416,"endTime":2065.833,"body":"Yeah."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2066.416,"endTime":2068.291,"body":"And that that final step"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2068.291,"endTime":2071.708,"body":"you were talking about, and it can happen multiple times throughout"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2071.708,"endTime":2075.333,"body":"the coaching process, but usually it is a closeout portion"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2075.333,"endTime":2080.166,"body":"is well where we will be sure to have that that meeting with those three individuals."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2080.75,"endTime":2085.958,"body":"And as we're meeting with the boss, I'm I'm advising I want that leader."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2086.416,"endTime":2089.541,"body":"I want the the person being coached to really"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2089.541,"endTime":2093.625,"body":"facilitate that session as they're the one talking through."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2093.625,"endTime":2095.5,"body":"This is my plan."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2095.5,"endTime":2096.791,"body":"These are my goals."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2096.791,"endTime":2098.375,"body":"This is my progress."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2098.375,"endTime":2100.0,"body":"You know, they're owning"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2100.0,"endTime":2102.791,"body":"that whole piece and a key question I do"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2102.791,"endTime":2106.375,"body":"not allow those meetings to end without being asked is"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2106.375,"endTime":2110.708,"body":"answering that question of what do they need from their boss"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2110.708,"endTime":2112.416,"body":"to continue to be successful?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2112.75,"endTime":2115.791,"body":"Sure, we want to get feedback from the boss on other things as well,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2115.791,"endTime":2118.541,"body":"but that's a key one because"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2118.541,"endTime":2121.083,"body":"as a coach, our role— we really do want to"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2121.083,"endTime":2123.166,"body":"work our way out of a job with individuals."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2123.958,"endTime":2126.375,"body":"We don't want them having to rely on us forever."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2126.375,"endTime":2129.833,"body":"We want them being able to continue this process,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2129.833,"endTime":2133.083,"body":"being able to continue that growth, and a key part of that support in"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2133.083,"endTime":2137.791,"body":"the future is going to be their their direct manager, their supervisor, their boss,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2137.791,"endTime":2138.958,"body":"as well as others."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2140.041,"endTime":2140.458,"body":"Yep."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2141.083,"endTime":2143.666,"body":"Well, it sounds like the next episode,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2143.666,"endTime":2147.125,"body":"we can continue to have a conversation on coaching because we want"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2147.125,"endTime":2151.958,"body":"to dive deeper into what does an actual coaching session look like?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2152.25,"endTime":2152.666,"body":"Yeah."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2152.666,"endTime":2154.708,"body":"What do you need to prepare for?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2155.041,"endTime":2156.791,"body":"What kinds of things happen?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2156.791,"endTime":2159.708,"body":"What kinds of things don't happen during a coaching session?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2160.041,"endTime":2164.416,"body":"And then also, how long is a typical coaching engagement?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2164.708,"endTime":2167.583,"body":"And we're talking formal coaching leadership"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2167.583,"endTime":2170.75,"body":"and executive coaching kinds of processes, which can be"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2170.75,"endTime":2173.25,"body":"three, six, 12 months plus."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2173.75,"endTime":2178.75,"body":"And it can vary tremendously, so we can talk more about the length"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2178.75,"endTime":2181.625,"body":"and what to do as well as"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2181.625,"endTime":2184.916,"body":"we use a very specific retainer approach,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2184.916,"endTime":2188.083,"body":"so it's not just session by session,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2188.083,"endTime":2191.75,"body":"but there is unlimited access to the coach in between,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2191.75,"endTime":2195.25,"body":"as well as you can slice and dice those sessions"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2195.25,"endTime":2198.625,"body":"in much smaller, even more frequent approaches,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2198.625,"endTime":2201.875,"body":"all designed around what makes sense"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2201.875,"endTime":2207.416,"body":"for the client, not the coach, and so it's really a client centric approach."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2207.416,"endTime":2212.0,"body":"[music]"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2212.0,"endTime":2215.625,"body":"So, Peter, as we wrap up, knowing full well"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2215.625,"endTime":2219.083,"body":"we'll be able to dive into additional coaching"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2219.083,"endTime":2223.0,"body":"conversations in the next episode, what's what's the one thing"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2223.0,"endTime":2226.25,"body":"that really stands out from the conversation here"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2226.25,"endTime":2229.625,"body":"today that helps that somebody wants to"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2229.625,"endTime":2232.541,"body":"keep in mind to help them really"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2232.541,"endTime":2235.125,"body":"optimize their coaching experience?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2236.416,"endTime":2238.166,"body":"I mean it's it's a great question and I"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2238.166,"endTime":2241.458,"body":"think what really comes to mind is recognizing that it"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2241.458,"endTime":2243.791,"body":"is this inorganized process."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2244.416,"endTime":2248.75,"body":"It's not just a bunch of unconnected conversations."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2249.375,"endTime":2251.083,"body":"There is a guiding theme."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2251.416,"endTime":2252.833,"body":"There is that role."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2253.166,"endTime":2256.75,"body":"It's that development focus and support for the goals."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2257.458,"endTime":2259.833,"body":"And so that's where I think it really does pivot"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2259.833,"endTime":2264.541,"body":"from just nice conversations that might be helpful to a"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2264.541,"endTime":2268.291,"body":"development process with real teeth and traction"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2268.291,"endTime":2269.458,"body":"in it to do that."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2269.958,"endTime":2272.791,"body":"And the other part I'd think about is the process"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2272.791,"endTime":2277.25,"body":"we've outlined sure it makes sense for formal coaching,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2277.25,"endTime":2280.125,"body":"and as you involve a professional coach,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2280.125,"endTime":2283.958,"body":"but we have also outlined steps that leaders can use"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2283.958,"endTime":2285.583,"body":"as they are coaching their own people."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2287.0,"endTime":2292.0,"body":"It can be as basic and as simple as— but you're just helping to identify what's going on?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2292.0,"endTime":2293.041,"body":"What's an objective?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2293.333,"endTime":2295.541,"body":"How can we get some information through an assessment?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2295.875,"endTime":2298.125,"body":"OK let's give you some feedback from that."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2298.458,"endTime":2299.708,"body":"What goal are you working on?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2299.708,"endTime":2300.916,"body":"How can I support you?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2301.541,"endTime":2304.291,"body":"You don't need a credential necessarily to"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2304.291,"endTime":2307.666,"body":"provide that for someone on your team, so I think there's"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2307.666,"endTime":2309.708,"body":"there's application for so many."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2311.5,"endTime":2314.541,"body":"So, Daniel, one question for you is as we do wrap this"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2314.541,"endTime":2318.708,"body":"as well, is what advice would you give to somebody"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2318.708,"endTime":2324.0,"body":"who might be a little apprehensive to invest time and effort into this coaching process?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2325.25,"endTime":2328.958,"body":"It's that's a good one and a couple of things that I would suggest."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2328.958,"endTime":2332.625,"body":"One is to take a deep look inside"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2332.625,"endTime":2336.333,"body":"and to see how open and willing you are to challenge"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2336.333,"endTime":2338.666,"body":"your own assumptions and to learn."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2339.208,"endTime":2342.125,"body":"That's the first step, and the second is"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2342.125,"endTime":2345.458,"body":"I would highly recommend chatting with somebody who has"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2345.458,"endTime":2348.708,"body":"had a coaching experience or talk to"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2348.708,"endTime":2352.375,"body":"a coach, or but preferably talk to somebody who's"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2352.375,"endTime":2356.25,"body":"had an executive coach, what sorts of things did they experience?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2356.541,"endTime":2358.25,"body":"What sort of things worked well for them?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2358.5,"endTime":2360.458,"body":"What sort of things did not work well for them?"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2360.875,"endTime":2364.666,"body":"And to remember that it is something that"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2364.666,"endTime":2367.625,"body":"you can adapt and change to suit you."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2368.083,"endTime":2369.916,"body":"It is all about your development."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2370.25,"endTime":2371.875,"body":"It is not about the coach."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2372.25,"endTime":2375.083,"body":"It is about what you need, and for"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2375.083,"endTime":2378.416,"body":"you to be confident and comfortable to be a"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2378.416,"endTime":2381.458,"body":"self advocate for your own development,"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2381.458,"endTime":2385.166,"body":"because if the coach is really good, they will"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2385.166,"endTime":2388.791,"body":"be able to help support and go in the places and"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2388.791,"endTime":2393.291,"body":"approaches to best support where you need to go"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2393.291,"endTime":2397.583,"body":"as of course it's aligned with the organizational needs as well."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2397.958,"endTime":2400.708,"body":"So be considering that to"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2400.708,"endTime":2403.916,"body":"then challenge yourself to be a strong advocate"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2403.916,"endTime":2407.041,"body":"for your own development in any coaching experience."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2409.333,"endTime":2410.083,"body":"Well, folks."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2410.083,"endTime":2411.083,"body":"Great insights."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2411.708,"endTime":2414.291,"body":"Peter, it's been a pleasure as always to"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2414.291,"endTime":2417.416,"body":"to chat with you and thank you all of our listeners for joining us"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2417.416,"endTime":2420.625,"body":"for another episode of the Leadership Growth Podcast"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2420.625,"endTime":2423.541,"body":"where we're able to dive into the tools and ideas"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2423.541,"endTime":2426.791,"body":"to help you be a stronger, more successful leader."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2427.083,"endTime":2432.083,"body":"Please listen again in the future. Subscribe and please comment as well."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2432.375,"endTime":2433.916,"body":"We look forward to seeing you again."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2434.541,"endTime":2435.333,"body":"Take care, everyone."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2435.333,"endTime":2435.875,"body":"Bye."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2436.125,"endTime":2436.833,"body":"[Upbeat music]"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2436.833,"endTime":2441.25,"body":"If you like this episode, please share it with a friend or colleague, or better yet"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2441.25,"endTime":2444.0,"body":"leave a review to help other listeners find our show."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2444.5,"endTime":2447.5,"body":"And remember to subscribe so you never miss an episode."},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2448.0,"endTime":2451.416,"body":"For more great content, or to learn more about how Stewart Leadership"},{"speaker":"Ultimately, then, and let's go to that fourth step","startTime":2451.416,"endTime":2456.458,"body":"can help you grow your ability to lead effectively, please visit stewartleadership.com."}]}