{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":0.583,"body":"[upbeat music]"},{"startTime":0.583,"endTime":3.166,"body":"Coming up on the Leadership Growth Podcast."},{"startTime":0.583,"endTime":3.166,"body":"[upbeat music]"},{"startTime":4.166,"endTime":6.583,"body":"Don't do AI for the sake of doing AI"},{"startTime":6.583,"endTime":8.583,"body":"because that's not going to be successful."},{"startTime":9.333,"endTime":13.666,"body":"But you have to have your technology roadmap laid out"},{"startTime":13.666,"endTime":17.083,"body":"so that you understand what the impacts are going to be,"},{"startTime":17.083,"endTime":18.583,"body":"what your goals are,"},{"startTime":18.583,"endTime":21.666,"body":"what your customer experience is going to be,"},{"startTime":21.666,"endTime":24.041,"body":"how you're going to drive all of that stuff forward,"},{"startTime":24.041,"endTime":25.708,"body":"how you're going to save money."},{"startTime":26.041,"endTime":28.416,"body":"All of those things have to be, you know,"},{"startTime":28.416,"endTime":32.875,"body":"tightly coupled with whatever that AI is that you're bringing in."},{"startTime":32.875,"endTime":34.75,"body":"Otherwise, it's just going to be the Wild West."},{"startTime":34.75,"endTime":38.125,"body":"And that's what a lot of companies are finding out is that, you know,"},{"startTime":38.125,"endTime":40.75,"body":"they're just trying a whole bunch of different things."},{"startTime":40.75,"endTime":43.375,"body":"They don't have it aligned to their strategy"},{"startTime":43.375,"endTime":46.125,"body":"and they're the ones that come out and say, you see, I told you AI doesn't work."},{"startTime":46.5,"endTime":47.125,"body":"It doesn't work."},{"startTime":47.125,"endTime":49.5,"body":"We, we didn't, we got nothing out of it."},{"startTime":49.916,"endTime":52.625,"body":"And uh, then when you dig a little bit deeper,"},{"startTime":52.625,"endTime":55.333,"body":"then you can explain why they didn't get anything out of it."},{"startTime":55.333,"endTime":59.125,"body":"And so it's got to be part of that larger"},{"startTime":59.125,"endTime":63.375,"body":"business strategy that you have moving forward."},{"startTime":63.375,"endTime":66.583,"body":"It's you know, it's interesting because"},{"startTime":66.583,"endTime":70.708,"body":"I talked about this last week, too, and and saying that"},{"startTime":70.708,"endTime":74.25,"body":"as you are looking at AI, it is part of a broader"},{"startTime":74.25,"endTime":76.458,"body":"technology strategy that you have to have."},{"startTime":77.25,"endTime":78.291,"body":"It's not special."},{"startTime":78.708,"endTime":81.625,"body":"It's just a part, a bigger part of your technology."},{"startTime":82.083,"endTime":85.125,"body":"And so if you've got 5G, 6G"},{"startTime":85.125,"endTime":88.333,"body":"and you've got more sensors that are doing something else,"},{"startTime":88.333,"endTime":90.375,"body":"it's got to all align and come together."},{"startTime":90.708,"endTime":92.291,"body":"And if it doesn't, it's not going to work."},{"startTime":100.708,"endTime":105.166,"body":"Hey everyone, and welcome to another episode of the Leadership Growth Podcast."},{"startTime":105.625,"endTime":108.583,"body":"I'm your host Daniel Stewart along with my brother Peter Stewart,"},{"startTime":108.583,"endTime":114.791,"body":"who is also the host here, and we are honored to have a fantastic guest,"},{"startTime":114.791,"endTime":116.083,"body":"Dr. Allen Badeau."},{"startTime":116.083,"endTime":119.0,"body":"Allen, welcome to Leadership Growth Podcast."},{"startTime":119.5,"endTime":121.083,"body":"Daniel, Peter great to see you again."},{"startTime":121.833,"endTime":122.708,"body":"Great to have you."},{"startTime":122.708,"endTime":123.0,"body":"—Awesome."},{"startTime":123.0,"endTime":123.958,"body":"Thanks for joining."},{"startTime":123.958,"endTime":129.458,"body":"Let me share with our listeners a brief background of Allen, here."},{"startTime":129.458,"endTime":131.5,"body":"So, Dr. Allen Badeau"},{"startTime":131.5,"endTime":135.708,"body":"has over 20 years of experience building AI systems"},{"startTime":135.708,"endTime":139.916,"body":"and is Cofounder of Harmonic AI,"},{"startTime":139.916,"endTime":145.375,"body":"Founder of Allen Badeau LLC, and TV show host."},{"startTime":145.375,"endTime":145.875,"body":"That's right."},{"startTime":145.875,"endTime":147.583,"body":"We got a TV show host here, folks."},{"startTime":147.875,"endTime":151.875,"body":"TV show host of “AI today with Dr. Badeau,”"},{"startTime":151.875,"endTime":157.25,"body":"a weekly broadcast with over 1 million viewers on NowMedia TV network."},{"startTime":157.75,"endTime":161.125,"body":"Allen, again, we are honored to have you here to talk about"},{"startTime":161.125,"endTime":165.0,"body":"such an important topic of what the heck is AI"},{"startTime":165.0,"endTime":168.333,"body":"and how can leaders best leverage it?"},{"startTime":168.666,"endTime":170.291,"body":"So let's start off with a question."},{"startTime":170.291,"endTime":174.541,"body":"This is spring 2025 right now as we're recording this."},{"startTime":175.166,"endTime":178.041,"body":"I know things are ebbing and flowing and"},{"startTime":178.041,"endTime":182.875,"body":"changing and redirecting and reshaping every day in the world of AI."},{"startTime":183.208,"endTime":186.166,"body":"Give us kind of a lay of the landscape"},{"startTime":186.166,"endTime":191.041,"body":"of current AI activities, features, thinking if you don't mind."},{"startTime":191.416,"endTime":192.125,"body":"Yeah, sure."},{"startTime":192.125,"endTime":197.458,"body":"And uh that's a really great question, Daniel, because"},{"startTime":197.458,"endTime":200.125,"body":"you know, over the last few months, AI has gotten"},{"startTime":200.125,"endTime":203.333,"body":"a lot of negative publicity, right?"},{"startTime":203.333,"endTime":206.166,"body":"With the everything that's going on in the economy"},{"startTime":206.166,"endTime":208.541,"body":"has been pretty much blamed on AI."},{"startTime":208.541,"endTime":211.708,"body":"There's so many different nuances associated with that."},{"startTime":212.041,"endTime":214.291,"body":"But the realities are is that"},{"startTime":214.291,"endTime":218.708,"body":"it wasn't necessarily AI, for instance, that were driving all of the layoffs,"},{"startTime":218.708,"endTime":222.666,"body":"it was just shareholders and those sort of,"},{"startTime":222.666,"endTime":226.291,"body":"you know, effects taking place that had nothing to do with AI,"},{"startTime":226.291,"endTime":227.916,"body":"but you got to blame somebody, right?"},{"startTime":227.916,"endTime":229.541,"body":"And so"},{"startTime":229.541,"endTime":231.041,"body":"AI's the easiest target."},{"startTime":231.291,"endTime":234.958,"body":"Now, what we're seeing, though, is that one,"},{"startTime":234.958,"endTime":237.541,"body":"private equity money is drying up in investments,"},{"startTime":237.541,"endTime":242.708,"body":"so it's expensive to borrow money, so you're not seeing a lot of AI startups,"},{"startTime":242.708,"endTime":244.25,"body":"uh, for instance,"},{"startTime":244.25,"endTime":247.5,"body":"but we're also seeing a shift in the technology."},{"startTime":247.958,"endTime":252.25,"body":"About every two weeks, there's a new large language model that's released."},{"startTime":252.25,"endTime":255.041,"body":"There's something new that shakes the foundation of"},{"startTime":255.041,"endTime":257.5,"body":"what we understand what AI can do,"},{"startTime":257.5,"endTime":263.375,"body":"and that is driving an awful lot of the, you know, activities that are taking place."},{"startTime":263.375,"endTime":264.458,"body":"And so"},{"startTime":264.458,"endTime":268.125,"body":"it's not an easy position for business owners"},{"startTime":268.125,"endTime":272.833,"body":"to be in right now and executives, because if they tie themselves to"},{"startTime":272.833,"endTime":276.375,"body":"one large language model developer,"},{"startTime":276.375,"endTime":278.916,"body":"the next day they could be behind already."},{"startTime":278.916,"endTime":281.25,"body":"And so there's a lot of, you know,"},{"startTime":281.25,"endTime":283.791,"body":"folks are hesitant to make the investment,"},{"startTime":283.791,"endTime":285.666,"body":"but they know they have to make the investment."},{"startTime":285.666,"endTime":289.416,"body":"And so there's just a lot of those tough decisions that have to be made."},{"startTime":290.625,"endTime":294.375,"body":"That's helpful context, Allen, is you're sharing that and"},{"startTime":294.375,"endTime":299.083,"body":"let's actually kind of broaden that aperture a little bit wider"},{"startTime":299.083,"endTime":302.041,"body":"as I know as Daniel was reading your your bio saying,"},{"startTime":302.041,"endTime":305.166,"body":"you've been building AI for 20 plus years."},{"startTime":305.833,"endTime":307.791,"body":"I think there are a lot of folks who have are like,"},{"startTime":307.791,"endTime":309.208,"body":"“wait a minute, it's been around that long?”"},{"startTime":309.625,"endTime":311.375,"body":"You know, it's like kind of having that question."},{"startTime":311.375,"endTime":316.166,"body":"So as you look at the evolution of AI over the last few decades"},{"startTime":316.166,"endTime":319.625,"body":"and what, what was, are kind of examples of"},{"startTime":319.625,"endTime":322.625,"body":"some of the beginnings of AI that you would consider that?"},{"startTime":323.0,"endTime":326.166,"body":"And then what have been some of those major leaps"},{"startTime":326.166,"endTime":330.583,"body":"over the past several years and where do you anticipate it heading"},{"startTime":330.583,"endTime":333.75,"body":"in the coming, you know, next couple years?"},{"startTime":333.75,"endTime":336.666,"body":"So just kind of a brief little timeline history of AI."},{"startTime":337.25,"endTime":342.166,"body":"Yeah, so when I first started, it was around developing genetic algorithms."},{"startTime":343.041,"endTime":345.583,"body":"And they're really just optimization techniques."},{"startTime":345.958,"endTime":348.25,"body":"You're trying to figure out, you know,"},{"startTime":348.25,"endTime":353.5,"body":"what the optimum, you know, coefficient might be of an equation or something like that."},{"startTime":353.5,"endTime":356.916,"body":"And that really, you know, drove, you know, some"},{"startTime":356.916,"endTime":362.208,"body":"some developments that they had, and then we went into the Neural Net Age and"},{"startTime":362.208,"endTime":365.625,"body":"uh, you know, that sort of took off on its own."},{"startTime":365.625,"endTime":369.75,"body":"But the underlying issue that we always had"},{"startTime":369.75,"endTime":372.125,"body":"was that we didn't have enough compute power."},{"startTime":373.083,"endTime":376.208,"body":"And, you know, we were trying to— these, these things,"},{"startTime":376.208,"endTime":380.0,"body":"one, they take a lot of data to train"},{"startTime":380.0,"endTime":384.5,"body":"as, you know, like the next model I'm hearing is going to cost anywhere from"},{"startTime":384.5,"endTime":387.5,"body":"150 to 250 million dollars to train."},{"startTime":388.25,"endTime":392.666,"body":"They didn't have enough, you know, compute power in the machines that we had"},{"startTime":392.666,"endTime":395.708,"body":"in order to be able to crunch the numbers so that it would take,"},{"startTime":395.708,"endTime":400.125,"body":"you know, less than, oh, geez, we're talking months"},{"startTime":400.125,"endTime":401.791,"body":"to run some of these things."},{"startTime":401.791,"endTime":403.916,"body":"And these were the smaller ones back in the day."},{"startTime":403.916,"endTime":406.958,"body":"I remember I had a DEC Alpha, uh, you know,"},{"startTime":406.958,"endTime":409.125,"body":"computer that was like state of the art"},{"startTime":409.125,"endTime":412.416,"body":"and it had less RAM than my cell phone does, right?"},{"startTime":412.416,"endTime":416.791,"body":"And so, you know, now, you know, with GPUs"},{"startTime":416.791,"endTime":422.625,"body":"and TPUs and now some basics around quantum annealing and those kind of things,"},{"startTime":422.625,"endTime":425.875,"body":"we have seen, you know, Moore's Law at the"},{"startTime":425.875,"endTime":429.208,"body":"the leaps and bounds of the compute power have allowed us"},{"startTime":429.208,"endTime":432.833,"body":"to finally be able to do some of the compute that we need to"},{"startTime":432.833,"endTime":435.333,"body":"and get it in our lifetime."},{"startTime":435.333,"endTime":435.958,"body":"—Wow."},{"startTime":436.666,"endTime":438.166,"body":"So many aspects."},{"startTime":438.166,"endTime":443.333,"body":"And you're making me reflect on an experience I just had last week."},{"startTime":443.333,"endTime":446.916,"body":"I was speaking at a leadership summit for a large bank."},{"startTime":446.916,"endTime":451.041,"body":"And there were 40 of the leaders there and the CEO came up."},{"startTime":451.041,"endTime":453.208,"body":"There was a Q\u0026A section of the meeting."},{"startTime":453.666,"endTime":456.416,"body":"And one of the leaders asked the CEO,"},{"startTime":456.416,"endTime":459.041,"body":"what is our AI policy?"},{"startTime":459.041,"endTime":460.916,"body":"What is our AI approach?"},{"startTime":461.666,"endTime":464.25,"body":"And it was interesting how the CEO responded."},{"startTime":464.25,"endTime":467.875,"body":"He was pretty quick in his response by saying,"},{"startTime":467.875,"endTime":470.166,"body":"“We don't have one. We don't need one.”"},{"startTime":470.541,"endTime":474.5,"body":"“What we're gonna be doing is simply leveraging the AI tools”"},{"startTime":474.5,"endTime":480.083,"body":"“that are gonna come with each of the system providers that we will have.”"},{"startTime":480.083,"endTime":483.333,"body":"So really in some ways looking to all of the vendors"},{"startTime":483.333,"endTime":487.458,"body":"of all of the processes and systems that the bank utilizes"},{"startTime":487.458,"endTime":490.291,"body":"for them to utilize AI to make those"},{"startTime":490.291,"endTime":493.916,"body":"systems and processes more efficient in various ways."},{"startTime":494.541,"endTime":496.833,"body":"It was an interesting way of approaching it."},{"startTime":497.208,"endTime":500.375,"body":"I share that as just one example, Allen,"},{"startTime":500.375,"endTime":504.5,"body":"as you're hearing that and other business leaders,"},{"startTime":504.5,"endTime":507.291,"body":"how should business leaders be approaching"},{"startTime":507.291,"endTime":510.041,"body":"and thinking about AI these days?"},{"startTime":510.958,"endTime":514.75,"body":"Yeah, I tell all my clients that"},{"startTime":514.75,"endTime":518.791,"body":"they've got to integrate it into their larger business strategy."},{"startTime":519.333,"endTime":523.708,"body":"Don't do AI for the sake of doing AI because that's not going to be successful."},{"startTime":524.541,"endTime":528.875,"body":"But you have to have your technology roadmap laid out"},{"startTime":528.875,"endTime":532.25,"body":"so that you understand what the impacts are gonna be"},{"startTime":532.25,"endTime":533.75,"body":"what your goals are,"},{"startTime":533.75,"endTime":536.833,"body":"uh what your customer experience is going to be,"},{"startTime":536.833,"endTime":539.291,"body":"how you're going to drive all of that stuff forward,"},{"startTime":539.291,"endTime":541.166,"body":"how you're going to save money,"},{"startTime":541.166,"endTime":543.583,"body":"all of those things have to be, you know,"},{"startTime":543.583,"endTime":548.041,"body":"tightly coupled with whatever that AI is that you're bringing in."},{"startTime":548.041,"endTime":549.916,"body":"Otherwise, it's just going to be the Wild West."},{"startTime":549.916,"endTime":553.333,"body":"And that's what a lot of companies are finding out, is that, you know,"},{"startTime":553.333,"endTime":555.958,"body":"they're just trying a whole bunch of different things."},{"startTime":555.958,"endTime":558.541,"body":"They don't have it aligned to their strategy"},{"startTime":558.541,"endTime":559.708,"body":"and they're the ones that come out and say,"},{"startTime":559.708,"endTime":561.708,"body":"“You see, I told you, AI doesn't work.”"},{"startTime":561.708,"endTime":562.333,"body":"“It doesn't work.”"},{"startTime":562.333,"endTime":565.125,"body":"“We, we didn't, we got nothing out of it.”"},{"startTime":565.125,"endTime":567.833,"body":"And then when you dig a little bit deeper,"},{"startTime":567.833,"endTime":570.5,"body":"then you can explain why they didn't get anything out of it."},{"startTime":570.5,"endTime":574.333,"body":"And so it's got to be part of that larger"},{"startTime":574.333,"endTime":576.708,"body":"business strategy that you have"},{"startTime":576.708,"endTime":578.5,"body":"uh moving, moving forward."},{"startTime":578.5,"endTime":580.125,"body":"It's..."},{"startTime":580.125,"endTime":583.333,"body":"you know, it's interesting because I talked about this"},{"startTime":583.333,"endTime":585.958,"body":"last week too in saying that"},{"startTime":585.958,"endTime":589.458,"body":"as you are looking at AI it is part of a broader"},{"startTime":589.458,"endTime":591.708,"body":"technology strategy that you have to have,"},{"startTime":592.416,"endTime":593.541,"body":"It's not special."},{"startTime":593.916,"endTime":596.916,"body":"It's just a part, a bigger part of your technology."},{"startTime":597.291,"endTime":600.291,"body":"And so if you've got 5G, 6G"},{"startTime":600.291,"endTime":603.541,"body":"and you've got more sensors that are doing something else,"},{"startTime":603.541,"endTime":605.875,"body":"it's got to all align and come together."},{"startTime":605.875,"endTime":607.416,"body":"And if it doesn't, it's not going to work."},{"startTime":608.041,"endTime":608.541,"body":"—Yeah."},{"startTime":608.875,"endTime":609.416,"body":"—Yeah."},{"startTime":609.958,"endTime":613.083,"body":"So a quick follow-up and then I want to get your thoughts,"},{"startTime":613.083,"endTime":614.625,"body":"Peter as well on this."},{"startTime":614.625,"endTime":615.666,"body":"Just a quick followup."},{"startTime":615.666,"endTime":618.541,"body":"What should AI not do?"},{"startTime":618.916,"endTime":619.25,"body":"[laughing]"},{"startTime":619.25,"endTime":621.708,"body":"Because I think right now, a lot of business leaders are like,"},{"startTime":621.708,"endTime":625.541,"body":"“Oh, it's both optimistic, exciting and overwhelming”"},{"startTime":625.541,"endTime":628.791,"body":"“and let's put AI in all sorts of places and things.”"},{"startTime":629.25,"endTime":633.791,"body":"However, what are the places that business leaders should not"},{"startTime":633.791,"endTime":637.75,"body":"think of AI going into and helping and supporting if you don't mind?"},{"startTime":638.5,"endTime":642.458,"body":"Well, you know, I think it can help in so many different places."},{"startTime":642.916,"endTime":644.458,"body":"But what"},{"startTime":644.458,"endTime":647.291,"body":"is the easiest thing to think about is that AI"},{"startTime":647.291,"endTime":652.083,"body":"should not do anything by itself and be left alone for long periods of time."},{"startTime":652.583,"endTime":654.166,"body":"[laughing]"},{"startTime":654.166,"endTime":657.333,"body":"Because you've got to, you know, when we talk about this,"},{"startTime":657.333,"endTime":660.291,"body":"you've got to have somebody watching"},{"startTime":660.291,"endTime":664.291,"body":"what it's doing, checking in on it, making sure it's behaving,"},{"startTime":664.291,"endTime":668.125,"body":"because you never know these models are still very temperamental."},{"startTime":668.125,"endTime":672.375,"body":"And you've got to put really good boundaries around it"},{"startTime":672.375,"endTime":674.791,"body":"and tell it exactly what it should not be doing,"},{"startTime":674.791,"endTime":677.125,"body":"what systems it should not be looking at,"},{"startTime":677.125,"endTime":680.916,"body":"what, uh, you know, customers that should never talk to,"},{"startTime":680.916,"endTime":684.625,"body":"uh, you know, software that it should never be allowed to write on its own."},{"startTime":684.625,"endTime":687.583,"body":"Things like that you have to really think about."},{"startTime":687.583,"endTime":691.083,"body":"And, you know, there's a lot of debate going on right now on"},{"startTime":691.083,"endTime":694.166,"body":"these models and how they're coming up with some of their"},{"startTime":694.166,"endTime":697.416,"body":"their uh thought processes and, you know, it's called chain of thought."},{"startTime":697.416,"endTime":698.208,"body":"And,"},{"startTime":698.208,"endTime":699.25,"body":"you know, some people are saying,"},{"startTime":699.25,"endTime":702.208,"body":"“No, don't uh don't tell it to not do this”"},{"startTime":702.208,"endTime":703.916,"body":"and others are saying “yes.”"},{"startTime":703.916,"endTime":705.333,"body":"There's no good answer yet."},{"startTime":705.333,"endTime":706.708,"body":"You gotta, you got to play with it."},{"startTime":706.708,"endTime":708.458,"body":"You got to figure out, you got to break it"},{"startTime":708.458,"endTime":710.958,"body":"and you got to see what's going to work best for your environment."},{"startTime":710.958,"endTime":715.0,"body":"That's the easiest thing to, you know, to really keep it in the fence."},{"startTime":716.083,"endTime":718.375,"body":"So it sounds like a key part is"},{"startTime":718.375,"endTime":721.75,"body":"leveraging those resources of AI"},{"startTime":721.75,"endTime":726.541,"body":"as it fits in with a broader strategic focus,"},{"startTime":726.541,"endTime":730.166,"body":"not just doing it for... just to do it, because everybody's doing it."},{"startTime":730.625,"endTime":734.375,"body":"And then there has to be a level of supervision around that."},{"startTime":734.75,"endTime":736.708,"body":"You can't leave it to its own devices."},{"startTime":736.708,"endTime":739.958,"body":"This is a, a highly intelligent adolescent"},{"startTime":739.958,"endTime":740.958,"body":"[laughing]"},{"startTime":740.958,"endTime":744.041,"body":"that you don't want to let them run the world, you know."},{"startTime":744.041,"endTime":745.166,"body":"—That's right.  That's right."},{"startTime":745.166,"endTime":748.25,"body":"And the other thing that people forget,"},{"startTime":748.25,"endTime":751.708,"body":"you know, if you have bad processes, AI's not going to fix that."},{"startTime":752.166,"endTime":754.708,"body":"All it does is accelerate your bad processes."},{"startTime":754.708,"endTime":757.708,"body":"So you get to make bad decisions faster."},{"startTime":758.666,"endTime":760.708,"body":"And so that means you're going to go out of business faster."},{"startTime":760.708,"endTime":764.625,"body":"So you've gotta... you've got to have it as a broader strategy"},{"startTime":764.625,"endTime":768.708,"body":"that as you implement AI, you've got to implement change management."},{"startTime":768.708,"endTime":770.708,"body":"You've got to implement new processes."},{"startTime":770.708,"endTime":772.458,"body":"All of that has to be coordinated."},{"startTime":772.458,"endTime":774.625,"body":"If you just do one piece, you're missing,"},{"startTime":774.625,"endTime":777.458,"body":"you're missing a true opportunity to take advantage of it."},{"startTime":777.75,"endTime":778.25,"body":"—Mm hmm."},{"startTime":779.041,"endTime":780.5,"body":"That's such a great point"},{"startTime":780.5,"endTime":785.083,"body":"because too often any of us as humans when we see something new,"},{"startTime":785.083,"endTime":790.333,"body":"we can overestimate its ability to be by itself to fix things."},{"startTime":790.958,"endTime":795.375,"body":"And part of it is because the technology is so unknown"},{"startTime":795.375,"endTime":797.958,"body":"and we're not quite sure how to fit it into things."},{"startTime":798.375,"endTime":803.0,"body":"But the other part is this, is this hope and wish that it'll be easier."},{"startTime":803.458,"endTime":806.208,"body":"And we don't have to do the hard work, but"},{"startTime":806.208,"endTime":809.416,"body":"we will still need to do the hard work around process development"},{"startTime":809.416,"endTime":812.291,"body":"and having challenging conversations and"},{"startTime":812.291,"endTime":815.708,"body":"doing scenario planning and staying on top of this."},{"startTime":816.166,"endTime":817.0,"body":"Um, and,"},{"startTime":817.0,"endTime":820.916,"body":"and some of the trade-offs that then need to be discussed"},{"startTime":820.916,"endTime":824.5,"body":"often come around accuracy versus speed."},{"startTime":825.625,"endTime":828.291,"body":"Give us a sense of, what does that mean?"},{"startTime":828.291,"endTime":830.041,"body":"How to navigate those two?"},{"startTime":830.041,"endTime":836.541,"body":"Because I suspect, many of us, expect AI to be instantly accurate."},{"startTime":837.5,"endTime":842.083,"body":"However, both of those things are not always there and being present."},{"startTime":842.083,"endTime":842.583,"body":"Present."},{"startTime":842.583,"endTime":844.833,"body":"How do we balance those two ideas?"},{"startTime":845.333,"endTime":847.958,"body":"Yeah, that's a... that is a great question."},{"startTime":847.958,"endTime":852.416,"body":"And it's an issue that we have dealt with for many years,"},{"startTime":852.416,"endTime":856.708,"body":"but now with these large language models being so easy to use,"},{"startTime":856.708,"endTime":858.958,"body":"all you have to do is type in a question, right?"},{"startTime":858.958,"endTime":863.375,"body":"I'm using, you know, you can use ChatGPT, and most people are using it, like Google."},{"startTime":863.375,"endTime":866.208,"body":"I'll forgive them, but uh, you know, it's"},{"startTime":866.208,"endTime":867.041,"body":"it's"},{"startTime":867.041,"endTime":871.083,"body":"it's so easy now to get answers to really tough questions"},{"startTime":871.083,"endTime":872.708,"body":"because you don't have to dig into them."},{"startTime":873.458,"endTime":874.041,"body":"But..."},{"startTime":874.041,"endTime":878.375,"body":"we forget, like Google, the internet's not always right."},{"startTime":878.791,"endTime":880.083,"body":"Neither is the AI."},{"startTime":881.458,"endTime":883.958,"body":"Perfect example, and people can do this."},{"startTime":883.958,"endTime":887.625,"body":"If you look at ChatGPT,"},{"startTime":887.625,"endTime":890.75,"body":"the, you know, the free version that you have,"},{"startTime":890.75,"endTime":895.75,"body":"and you say, “I want you to write me a report about the weather,”"},{"startTime":895.75,"endTime":899.291,"body":"you know, and over the last 30 days and do some analysis around it."},{"startTime":900.208,"endTime":902.875,"body":"The AI will go out, it will get you data."},{"startTime":904.25,"endTime":906.708,"body":"It will generate graphs for you."},{"startTime":907.583,"endTime":908.875,"body":"And it'll give you a report."},{"startTime":909.666,"endTime":914.958,"body":"But I bet you, if you dig and you ask it, “where did you get the data from?”"},{"startTime":914.958,"endTime":919.416,"body":"it's gonna give you a resource that does not exist because it made up the data."},{"startTime":921.333,"endTime":923.75,"body":"And it wrote you a report based on fake data."},{"startTime":924.666,"endTime":925.916,"body":"So it pretty much lied to you."},{"startTime":926.166,"endTime":926.75,"body":"[laughing]"},{"startTime":926.75,"endTime":927.458,"body":"So why?"},{"startTime":927.458,"endTime":928.375,"body":"Why did it do that?"},{"startTime":928.375,"endTime":930.416,"body":"Because it wants to give you an answer."},{"startTime":931.0,"endTime":935.041,"body":"It's not gonna tell you, “I don't know,” or “I can't do this” or “the data doesn't exist.”"},{"startTime":935.041,"endTime":937.916,"body":"The free versions are free because"},{"startTime":937.916,"endTime":940.291,"body":"there's no checks and balances around those."},{"startTime":941.0,"endTime":945.458,"body":"Now, when you start getting more advanced models"},{"startTime":945.458,"endTime":949.375,"body":"like the paid version of ChatGPT, for example,"},{"startTime":949.375,"endTime":952.0,"body":"and some of those newer ones that are coming out,"},{"startTime":952.0,"endTime":953.666,"body":"there's reasoning behind it."},{"startTime":953.666,"endTime":954.75,"body":"There's chain of thought."},{"startTime":954.75,"endTime":957.791,"body":"There's checks and balances, and those models,"},{"startTime":957.791,"endTime":960.083,"body":"you don't get an answer instantaneously."},{"startTime":960.083,"endTime":964.541,"body":"It takes you up to five minutes in some cases to get answers back."},{"startTime":965.125,"endTime":967.833,"body":"And it's just churning and checking and doing the right things"},{"startTime":967.833,"endTime":970.375,"body":"that it needs to do in order to to preserve that."},{"startTime":970.75,"endTime":972.041,"body":"The models hallucinate."},{"startTime":972.041,"endTime":973.583,"body":"They still lie."},{"startTime":973.583,"endTime":975.375,"body":"You still have to check your data."},{"startTime":975.375,"endTime":978.25,"body":"You still have to check against some sort of ground truth"},{"startTime":978.25,"endTime":980.166,"body":"that you have been able to pull together."},{"startTime":980.666,"endTime":983.708,"body":"Those are the fundamental principles that we forget now because"},{"startTime":983.708,"endTime":986.25,"body":"now it's so easy to get an answer, just like Google was."},{"startTime":986.25,"endTime":987.625,"body":"“Oh, Google said this.”"},{"startTime":987.625,"endTime":991.875,"body":"Now it's “oh ChatGPT told me this” that, you know,"},{"startTime":991.875,"endTime":993.958,"body":"my wife's a perfect example of that."},{"startTime":993.958,"endTime":996.208,"body":"Somebody came in and said, uh,"},{"startTime":996.208,"endTime":1001.0,"body":"you know, “I have a spot on my arm and ChatGPT said that is was not cancerous.”"},{"startTime":1001.0,"endTime":1004.083,"body":"And she said to them, she's like, “did ChatGPT look at it?”"},{"startTime":1005.958,"endTime":1007.125,"body":"It was cancerous."},{"startTime":1007.125,"endTime":1011.166,"body":"So, you know, it's those kind of things that folks are are forgetting about."},{"startTime":1011.166,"endTime":1012.666,"body":"It's not always right."},{"startTime":1013.25,"endTime":1015.5,"body":"And let alone leave it by itself and then you're"},{"startTime":1015.5,"endTime":1018.541,"body":"really in trouble because then you could have a few days worth of wrongness."},{"startTime":1020.666,"endTime":1023.041,"body":"Well, this is, this is eye-opening"},{"startTime":1023.041,"endTime":1027.041,"body":"as you think about this and it its relationship to"},{"startTime":1027.041,"endTime":1029.458,"body":"the output it provides,"},{"startTime":1029.458,"endTime":1030.625,"body":"going back to that analogy."},{"startTime":1030.625,"endTime":1034.75,"body":"So this is not only a highly intelligent adolescent"},{"startTime":1034.75,"endTime":1036.708,"body":"left unsupervised in a room,"},{"startTime":1036.708,"endTime":1040.458,"body":"they also want to please and provide the answer."},{"startTime":1040.458,"endTime":1041.041,"body":"[laughing]"},{"startTime":1041.041,"endTime":1044.083,"body":"But they're not going to tell you when they're making it all up."},{"startTime":1044.083,"endTime":1047.416,"body":"So if we take this perspective"},{"startTime":1047.416,"endTime":1050.0,"body":"with the fact of what you were sharing earlier, Allen,"},{"startTime":1050.0,"endTime":1054.75,"body":"about the fact that there's new LLMs or large language models"},{"startTime":1054.75,"endTime":1056.833,"body":"that are coming out on a regular basis."},{"startTime":1057.583,"endTime":1060.083,"body":"So what are some of the..."},{"startTime":1060.083,"endTime":1063.583,"body":"I guess how do you balance that early adoption"},{"startTime":1063.583,"endTime":1069.666,"body":"with waiting to see what's proven, but yet not wanting to be left behind?"},{"startTime":1070.25,"endTime":1072.791,"body":"So how do you kind of balance all of these risks"},{"startTime":1072.791,"endTime":1075.875,"body":"of timing and adoption for an organization?"},{"startTime":1076.5,"endTime":1078.416,"body":"Yeah, we FOMO, right?"},{"startTime":1078.416,"endTime":1079.625,"body":"Fear of missing out."},{"startTime":1080.041,"endTime":1084.083,"body":"Because you're always worried that your competitor across the street"},{"startTime":1084.083,"endTime":1086.083,"body":"has got something that you don't have."},{"startTime":1086.583,"endTime":1089.375,"body":"They roll it out and you're in deep trouble."},{"startTime":1089.666,"endTime":1090.291,"body":"—Mm hmm."},{"startTime":1090.291,"endTime":1092.625,"body":"So from a business perspective,"},{"startTime":1092.625,"endTime":1096.166,"body":"if you are... if you are sticking to your roadmap,"},{"startTime":1096.166,"endTime":1099.0,"body":"you're sticking to your own timing,"},{"startTime":1099.0,"endTime":1102.166,"body":"then when you roll it out, it's going to be the right time for you."},{"startTime":1102.708,"endTime":1105.875,"body":"And if that means extra testing, extra benchmarking,"},{"startTime":1105.875,"endTime":1109.208,"body":"extra whatever, depending on what it's going to do,"},{"startTime":1109.208,"endTime":1110.875,"body":"then that's what you have to do"},{"startTime":1110.875,"endTime":1113.583,"body":"and you've got to stick with it and you've got to not worry about"},{"startTime":1113.583,"endTime":1115.583,"body":"what your competitor is doing"},{"startTime":1115.583,"endTime":1119.125,"body":"and hope that what you have is going to be better than what they have."},{"startTime":1120.5,"endTime":1126.083,"body":"Otherwise, you run into this scenario where you release it"},{"startTime":1126.083,"endTime":1130.041,"body":"one hour after ChatGPT is released"},{"startTime":1130.041,"endTime":1135.208,"body":"and a week later, you have angered just about every customer that you have"},{"startTime":1135.208,"endTime":1137.458,"body":"because you decided to put it in your call center."},{"startTime":1138.5,"endTime":1139.75,"body":"That's when I get phone calls."},{"startTime":1140.208,"endTime":1142.125,"body":"That's so yeah, you know,"},{"startTime":1142.125,"endTime":1146.125,"body":"it's always making sure, you know, if you have good business practices"},{"startTime":1146.125,"endTime":1150.0,"body":"and you have good, uh, a good management team,"},{"startTime":1150.0,"endTime":1152.875,"body":"then the technology is the technology."},{"startTime":1152.875,"endTime":1155.291,"body":"It's going to fit into what that broader strategy is."},{"startTime":1155.291,"endTime":1159.708,"body":"But if you just are trying to look at ways that you can accelerate something,"},{"startTime":1159.708,"endTime":1164.0,"body":"grab for, you know, grasp for anything that you can to get an advantage,"},{"startTime":1164.0,"endTime":1166.958,"body":"AI is one of those technologies that if you're lucky,"},{"startTime":1166.958,"endTime":1170.208,"body":"it'll help you, but if you're unlucky, it's going to hurt you."},{"startTime":1173.0,"endTime":1175.166,"body":"And building on that, Allen,"},{"startTime":1175.166,"endTime":1178.625,"body":"these large language models, many of them are very general."},{"startTime":1179.0,"endTime":1179.708,"body":"They're broad."},{"startTime":1179.708,"endTime":1182.583,"body":"You can ask them all sorts of questions."},{"startTime":1182.916,"endTime":1185.916,"body":"What you get back is important to remind yourself"},{"startTime":1185.916,"endTime":1189.375,"body":"it's a first draft, you need to verify, you need to leverage it."},{"startTime":1189.375,"endTime":1193.833,"body":"It's not just something you can take and put it on the shelf and call it good."},{"startTime":1194.291,"endTime":1196.958,"body":"And it's very general knowledge-based."},{"startTime":1197.625,"endTime":1200.416,"body":"There is a trend right now"},{"startTime":1200.416,"endTime":1207.583,"body":"toward developing small, smaller large language models, smaller and/or more specific,"},{"startTime":1208.166,"endTime":1211.458,"body":"And in full transparency for our listeners,"},{"startTime":1211.458,"endTime":1215.791,"body":"Allen and his company Harmonic AI are great partners with us"},{"startTime":1215.791,"endTime":1219.041,"body":"as we've been diving in and developing"},{"startTime":1219.041,"endTime":1221.833,"body":"our own specific"},{"startTime":1221.833,"endTime":1225.416,"body":"AI cognitive persona called Stewy,"},{"startTime":1225.416,"endTime":1227.583,"body":"which is a specialized"},{"startTime":1227.583,"endTime":1231.833,"body":"specialized AI around leadership development."},{"startTime":1231.833,"endTime":1232.208,"body":"—Mm hmm."},{"startTime":1232.208,"endTime":1234.75,"body":"So talk to us, Allen, around this trend"},{"startTime":1234.75,"endTime":1237.458,"body":"towards specialized AIs."},{"startTime":1237.458,"endTime":1238.5,"body":"What's the advantage?"},{"startTime":1238.5,"endTime":1243.625,"body":"How do you... how do you know when they're better than the general broad"},{"startTime":1243.625,"endTime":1245.208,"body":"LLMs, et cetera."},{"startTime":1245.208,"endTime":1246.708,"body":"How do you distinguish this?"},{"startTime":1247.041,"endTime":1251.791,"body":"Yeah, good, you know, if you think about how humans solve problems"},{"startTime":1251.791,"endTime":1256.166,"body":"we don't try to always solve the entire problem at the same time."},{"startTime":1257.0,"endTime":1260.083,"body":"We bite off a little chunk that we know that we can,"},{"startTime":1260.083,"endTime":1262.041,"body":"that we can solve and that we can"},{"startTime":1262.041,"endTime":1265.333,"body":"come up with an answer for and then we apply that to something else."},{"startTime":1266.125,"endTime":1269.708,"body":"So when you have these large models,"},{"startTime":1269.708,"endTime":1273.25,"body":"they are good at answering a whole bunch of different questions."},{"startTime":1273.25,"endTime":1275.583,"body":"They're not great at anything,"},{"startTime":1275.583,"endTime":1278.083,"body":"which is why some of them can do math."},{"startTime":1278.083,"endTime":1279.458,"body":"Some of them can't do math."},{"startTime":1279.458,"endTime":1281.291,"body":"Some of them are not as smart as others."},{"startTime":1281.291,"endTime":1283.833,"body":"Some of them can't pass the MCAT, some of them do."},{"startTime":1284.166,"endTime":1286.291,"body":"It depends on the data that you have."},{"startTime":1287.0,"endTime":1290.666,"body":"And if your data is, you know, not great"},{"startTime":1290.666,"endTime":1292.583,"body":"but you have a lot of it,"},{"startTime":1292.583,"endTime":1297.041,"body":"then you're probably going to be able to answer general questions pretty well."},{"startTime":1297.458,"endTime":1302.416,"body":"But when you start to try to get specifics out of these models,"},{"startTime":1302.416,"endTime":1304.666,"body":"that's when you can get yourself in big trouble."},{"startTime":1305.041,"endTime":1309.333,"body":"That's when it will give you an answer that is absolutely beautiful."},{"startTime":1309.333,"endTime":1311.833,"body":"It is so convincing that you, you were,"},{"startTime":1311.833,"endTime":1315.125,"body":"you would put your life on it and you'd say, “yeah, I guarantee that's right.”"},{"startTime":1315.583,"endTime":1317.041,"body":"No, probably wrong."},{"startTime":1317.583,"endTime":1318.625,"body":"Probably wrong."},{"startTime":1318.625,"endTime":1323.708,"body":"Because specifics, it has a very difficult time being able to handle."},{"startTime":1324.541,"endTime":1327.333,"body":"And then the other issue is, is we're not all going to carry around"},{"startTime":1327.333,"endTime":1329.666,"body":"a giant desktop computer with us, right?"},{"startTime":1329.666,"endTime":1331.375,"body":"We want, we want mobile access."},{"startTime":1331.375,"endTime":1333.791,"body":"We want laptop access."},{"startTime":1333.791,"endTime":1337.541,"body":"And trying to get those huge models to run"},{"startTime":1337.541,"endTime":1340.75,"body":"on edge devices is very difficult."},{"startTime":1340.75,"endTime":1342.333,"body":"It's almost impossible right now."},{"startTime":1342.916,"endTime":1346.083,"body":"And so getting specific models allows us to really"},{"startTime":1346.083,"endTime":1350.958,"body":"fine tune those things, get them so that they can be very accurate,"},{"startTime":1350.958,"endTime":1354.125,"body":"uh, almost trustworthy."},{"startTime":1354.125,"endTime":1356.666,"body":"I won't say 100% because nothing will ever be"},{"startTime":1356.666,"endTime":1359.083,"body":"100% trustworthy from my perspective."},{"startTime":1359.083,"endTime":1359.666,"body":"But..."},{"startTime":1359.666,"endTime":1362.083,"body":"at least they can be right"},{"startTime":1362.083,"endTime":1364.125,"body":"when they are responding to those things."},{"startTime":1364.541,"endTime":1368.458,"body":"And so we compare —like with Stewy, we compare"},{"startTime":1368.458,"endTime":1372.291,"body":"the results that we get from all the fine tuning that we do"},{"startTime":1372.291,"endTime":1375.083,"body":"to the larger models to see"},{"startTime":1375.083,"endTime":1376.625,"body":"how's our accuracy?"},{"startTime":1376.625,"endTime":1377.875,"body":"Is it correct?"},{"startTime":1377.875,"endTime":1379.083,"body":"We're lucky enough that"},{"startTime":1379.083,"endTime":1381.916,"body":"we've got some pretty easy benchmarks that we can throw at it."},{"startTime":1381.916,"endTime":1383.625,"body":"What's Gem 42, right?"},{"startTime":1383.625,"endTime":1384.5,"body":"And..."},{"startTime":1384.5,"endTime":1385.166,"body":"nine—"},{"startTime":1385.166,"endTime":1388.5,"body":"nine times out of out of 10 Stewy rocks it."},{"startTime":1388.5,"endTime":1392.208,"body":"It's usually nine and actually probably 9.9 out of 10."},{"startTime":1392.708,"endTime":1395.375,"body":"The large language models out there"},{"startTime":1395.375,"endTime":1397.166,"body":"zero out of 10."},{"startTime":1397.166,"endTime":1398.0,"body":"It sounds good."},{"startTime":1398.0,"endTime":1400.333,"body":"Oh, Gem 42 with blah, blah, blah, blah, blah, blah, blah"},{"startTime":1400.333,"endTime":1403.541,"body":"it's worded beautifully, but it isn't right."},{"startTime":1404.041,"endTime":1405.166,"body":"That's the trick."},{"startTime":1405.666,"endTime":1406.291,"body":"—Mm hmm."},{"startTime":1407.125,"endTime":1409.625,"body":"As you're... you're describing this, Allen,"},{"startTime":1409.625,"endTime":1412.791,"body":"there's an analogy that's kind of coming to mind,"},{"startTime":1412.791,"endTime":1416.541,"body":"and see if this, how this fits, of what you're what you're describing."},{"startTime":1416.541,"endTime":1420.125,"body":"I'm thinking of... I need shoes."},{"startTime":1420.125,"endTime":1421.5,"body":"So I want to go shoe shopping."},{"startTime":1422.0,"endTime":1424.166,"body":"And if I just need"},{"startTime":1424.166,"endTime":1426.958,"body":"a shoe, and I want a wide variety and I don't"},{"startTime":1426.958,"endTime":1429.708,"body":"really need a specific type of shoe."},{"startTime":1430.166,"endTime":1431.333,"body":"I can go to Walmart."},{"startTime":1431.708,"endTime":1433.125,"body":"They have a whole bunch of shoes."},{"startTime":1433.125,"endTime":1434.041,"body":"I can go to Target."},{"startTime":1434.333,"endTime":1435.708,"body":"They have a whole bunch of shoes."},{"startTime":1435.708,"endTime":1437.708,"body":"And I'll probably find something that can work."},{"startTime":1437.708,"endTime":1441.5,"body":"But oh, I need an athletic, an athletic shoe."},{"startTime":1443.0,"endTime":1445.666,"body":"They'll have a smaller selection compared to their others."},{"startTime":1445.666,"endTime":1448.541,"body":"Maybe I need to go to a Dick's Sporting Goods or something like that."},{"startTime":1449.041,"endTime":1450.958,"body":"They're going to have more like a Foot Locker."},{"startTime":1451.541,"endTime":1453.75,"body":"But what if I need a running shoe?"},{"startTime":1454.541,"endTime":1458.625,"body":"Ah, now you go to a specialty store"},{"startTime":1458.625,"endTime":1463.541,"body":"to really get in and those individuals out of the store are going to know running shoes."},{"startTime":1463.541,"endTime":1467.541,"body":"They're going to look at my feet, measure them, see what fits best."},{"startTime":1468.416,"endTime":1472.25,"body":"And it sounds like you're kind of walking us down this path of"},{"startTime":1472.25,"endTime":1475.666,"body":"some of the AIs, some of these large language models"},{"startTime":1475.666,"endTime":1477.458,"body":"provide a little bit of everything."},{"startTime":1478.125,"endTime":1480.625,"body":"But if you really do want that more niche,"},{"startTime":1480.625,"endTime":1484.375,"body":"very specific, curated, customized,"},{"startTime":1484.375,"endTime":1487.291,"body":"that's more like the running store experience."},{"startTime":1487.583,"endTime":1488.041,"body":"Yeah."},{"startTime":1488.041,"endTime":1491.25,"body":"Yeah, that's a, that's a great analogy, Peter, because"},{"startTime":1491.25,"endTime":1494.083,"body":"if you think about how these, you know,"},{"startTime":1494.083,"endTime":1496.541,"body":"where these models are getting their data from,"},{"startTime":1496.541,"endTime":1498.875,"body":"they're all over the place, and they're huge."},{"startTime":1498.875,"endTime":1500.958,"body":"I mean, we're talking huge amounts of data."},{"startTime":1501.541,"endTime":1505.5,"body":"And for these models to work and and be efficient,"},{"startTime":1505.5,"endTime":1507.875,"body":"you know, they've got to use some optimization algorithms"},{"startTime":1507.875,"endTime":1509.958,"body":"that are not going to be correct"},{"startTime":1509.958,"endTime":1513.041,"body":"as you get more specific to these details."},{"startTime":1513.5,"endTime":1516.75,"body":"And so for instance, Stewy,"},{"startTime":1516.75,"endTime":1519.666,"body":"we could take all that data that we use for Stewy,"},{"startTime":1519.666,"endTime":1521.875,"body":"you know, the fifty million data points that we generated"},{"startTime":1521.875,"endTime":1525.666,"body":"and then the next models that we release there it's going to be closer to 200 million."},{"startTime":1526.916,"endTime":1532.208,"body":"We could take all that data, we could put it with a large language model by itself,"},{"startTime":1532.208,"endTime":1536.5,"body":"and we may see one or two percent improvement in the accuracy."},{"startTime":1536.5,"endTime":1539.083,"body":"If that's all we were using, that's not very good."},{"startTime":1539.875,"endTime":1543.083,"body":"But what we've done is is we have refined it"},{"startTime":1543.083,"endTime":1546.416,"body":"and we've honed it in to create our own smaller,"},{"startTime":1546.416,"endTime":1551.875,"body":"large language model that really is focused on being an executive coach."},{"startTime":1552.333,"endTime":1554.916,"body":"It's got your team's personality traits."},{"startTime":1554.916,"endTime":1558.958,"body":"It's got all the training that's out there, podcasts, videos."},{"startTime":1558.958,"endTime":1560.416,"body":"I found a video of your dad."},{"startTime":1560.416,"endTime":1562.666,"body":"I think it was one of the earlier ones"},{"startTime":1562.666,"endTime":1565.541,"body":"that he was, you know, given presentations."},{"startTime":1566.083,"endTime":1567.375,"body":"It's got all that in there."},{"startTime":1568.333,"endTime":1572.0,"body":"And that allows it to be an excellent"},{"startTime":1572.0,"endTime":1573.541,"body":"executive coach"},{"startTime":1573.541,"endTime":1575.791,"body":"looking at improving team's performance."},{"startTime":1576.791,"endTime":1579.5,"body":"But you don't want them to build a power plant."},{"startTime":1580.75,"endTime":1583.5,"body":"You can't use an executive coach"},{"startTime":1583.5,"endTime":1587.166,"body":"that we've trained a persona, that we've trained to do other things."},{"startTime":1587.166,"endTime":1588.291,"body":"It doesn't go well."},{"startTime":1588.291,"endTime":1590.75,"body":"It's not going to be, it's not going to be good at all, actually."},{"startTime":1590.75,"endTime":1592.25,"body":"It's pretty, it's pretty bad."},{"startTime":1592.708,"endTime":1595.25,"body":"You know, and you don't want Stewy running the service desk."},{"startTime":1595.25,"endTime":1596.666,"body":"You don't want Stewy to,"},{"startTime":1596.666,"endTime":1599.75,"body":"you know, look at those other things because that's not what he's trained on."},{"startTime":1600.125,"endTime":1600.666,"body":"—Yeah."},{"startTime":1601.25,"endTime":1602.625,"body":"But that also means,"},{"startTime":1602.625,"endTime":1604.875,"body":"you know, we are sacrificing"},{"startTime":1604.875,"endTime":1607.5,"body":"some, you know, some speed,"},{"startTime":1607.5,"endTime":1611.416,"body":"because if you're using the free version of ChatGPT, it's almost immediate, right?"},{"startTime":1612.0,"endTime":1614.958,"body":"But if you're using the $200 one with the reasoning"},{"startTime":1614.958,"endTime":1618.875,"body":"and the checks and those sort of things it's longer, three, four, five minutes."},{"startTime":1619.375,"endTime":1622.5,"body":"But that's what Stewy is based on because we want accuracy."},{"startTime":1622.5,"endTime":1623.875,"body":"We have to have accuracy."},{"startTime":1624.208,"endTime":1627.125,"body":"Otherwise, there's no reason to you guys having any Gems"},{"startTime":1627.125,"endTime":1629.291,"body":"because we'd be making them up all the time."},{"startTime":1629.291,"endTime":1631.25,"body":"[laughing]"},{"startTime":1631.25,"endTime":1633.791,"body":"Ope, the Gem, we could call it the Gem of the Week."},{"startTime":1634.291,"endTime":1636.166,"body":"Stewy came up with his own Gem"},{"startTime":1636.166,"endTime":1639.291,"body":"because that's what, that's what happens when you use ChatGPT."},{"startTime":1640.75,"endTime":1641.291,"body":"Yep."},{"startTime":1641.625,"endTime":1642.291,"body":"Yep."},{"startTime":1642.291,"endTime":1643.791,"body":"These are great points."},{"startTime":1644.041,"endTime":1648.416,"body":"And so I think let's make it specific for leaders right now,"},{"startTime":1648.416,"endTime":1651.208,"body":"as they're hearing this and they're thinking, okay,"},{"startTime":1651.208,"endTime":1656.916,"body":"“What can I do then to be able to help me make better decisions each day?”"},{"startTime":1656.916,"endTime":1659.291,"body":"“What can I do to help myself,”"},{"startTime":1659.291,"endTime":1663.125,"body":"“develop myself, and my team, my career?”"},{"startTime":1663.5,"endTime":1666.083,"body":"And it sounds like that's the kind of"},{"startTime":1666.083,"endTime":1671.291,"body":"running shoe we need to get a very specific AI for."},{"startTime":1671.75,"endTime":1676.416,"body":"Now, you also said something very interesting that there's emotion."},{"startTime":1676.416,"endTime":1679.0,"body":"There's personality that we've built in."},{"startTime":1679.291,"endTime":1681.5,"body":"Talk to us about"},{"startTime":1681.5,"endTime":1685.5,"body":"how that's missing in perhaps other large language models."},{"startTime":1685.833,"endTime":1688.375,"body":"And what's the advantage of having an AI"},{"startTime":1688.375,"endTime":1690.791,"body":"with that built-in, like, like Stewy?"},{"startTime":1690.791,"endTime":1692.166,"body":"What is the contrast?"},{"startTime":1692.875,"endTime":1694.458,"body":"Yeah, if..."},{"startTime":1694.458,"endTime":1697.041,"body":"large language models, believe it or not,"},{"startTime":1697.041,"endTime":1701.458,"body":"are only a very small piece of the AI field."},{"startTime":1702.375,"endTime":1706.208,"body":"There's so many other fields and branches of AI"},{"startTime":1706.208,"endTime":1708.708,"body":"that now are not even talked about at all."},{"startTime":1709.0,"endTime":1714.5,"body":"Large language models are a small branch on a 256, 265,"},{"startTime":1714.5,"endTime":1716.916,"body":"whatever the definition is this week,"},{"startTime":1716.916,"endTime":1719.166,"body":"of different fields of AI."},{"startTime":1719.875,"endTime":1720.708,"body":"And so—"},{"startTime":1720.708,"endTime":1721.166,"body":"—Wow."},{"startTime":1721.166,"endTime":1723.416,"body":"—there are other things that do better."},{"startTime":1723.416,"endTime":1726.25,"body":"Allen, I'm going to interrupt you there before you head into that."},{"startTime":1726.458,"endTime":1726.958,"body":"Like,"},{"startTime":1726.958,"endTime":1731.208,"body":"what are just a couple of examples of other AIs that don't fall into LLM,"},{"startTime":1731.208,"endTime":1733.833,"body":"just as I know you pique the curiosity of listeners?"},{"startTime":1734.25,"endTime":1735.583,"body":"Yeah, like robotics."},{"startTime":1736.083,"endTime":1737.166,"body":"That's a good example."},{"startTime":1737.5,"endTime":1741.375,"body":"Um, expert systems is another good example."},{"startTime":1741.375,"endTime":1743.541,"body":"And that's where like you've got, you know,"},{"startTime":1743.541,"endTime":1744.833,"body":"if this, then that,"},{"startTime":1744.833,"endTime":1746.333,"body":"if this, then that, you know,"},{"startTime":1746.333,"endTime":1747.666,"body":"you look at but on a chart"},{"startTime":1747.666,"endTime":1749.583,"body":"and, you know, those those kind of things,"},{"startTime":1749.583,"endTime":1750.875,"body":"uh neural nets,"},{"startTime":1750.875,"endTime":1755.5,"body":"um is another one, um, you know, neuromorphics"},{"startTime":1755.5,"endTime":1757.666,"body":"you could put into the neural net piece."},{"startTime":1757.666,"endTime":1761.416,"body":"It's, it's really, there's so many different fields and"},{"startTime":1761.416,"endTime":1764.291,"body":"branches that are out there, heck genetic algorithms is another one,"},{"startTime":1764.291,"endTime":1764.916,"body":"for goodness' sake."},{"startTime":1764.916,"endTime":1768.458,"body":"I can't believe I didn't say that one up front, but um,"},{"startTime":1768.458,"endTime":1769.833,"body":"you know, that's the thing."},{"startTime":1769.833,"endTime":1774.333,"body":"And some of these models are very good at helping with decision making."},{"startTime":1775.041,"endTime":1777.5,"body":"Large language models are not,"},{"startTime":1777.5,"endTime":1779.833,"body":"because you don't, you don't know if you can trust the data."},{"startTime":1779.833,"endTime":1781.75,"body":"You don't know if you can trust the decision."},{"startTime":1782.75,"endTime":1785.625,"body":"You can use that as another data point."},{"startTime":1786.083,"endTime":1788.666,"body":"But even then, oh, the computer said this,"},{"startTime":1788.666,"endTime":1792.875,"body":"let's go with this because that's usually the executive team's mindset sometimes, right?"},{"startTime":1792.875,"endTime":1794.958,"body":"They get— they've bought this tool."},{"startTime":1794.958,"endTime":1796.333,"body":"They're going to trust the tool."},{"startTime":1796.791,"endTime":1798.375,"body":"Well,"},{"startTime":1798.375,"endTime":1800.541,"body":"you better hope the tool has some other things involved in it"},{"startTime":1800.541,"endTime":1802.333,"body":"otherwise other types of AI,"},{"startTime":1802.333,"endTime":1806.541,"body":"otherwise I wouldn't rely on it, but that's where Stewy comes into play."},{"startTime":1806.541,"endTime":1809.541,"body":"Because Stewy's got more than 13,"},{"startTime":1809.541,"endTime":1814.0,"body":"uh yes, 13 different types of AI that we're using in there."},{"startTime":1814.666,"endTime":1817.375,"body":"So that as Stewy is processing information,"},{"startTime":1817.375,"endTime":1820.416,"body":"as Stewy is looking at the responses,"},{"startTime":1820.416,"endTime":1824.125,"body":"the questions, then, you know, he can use"},{"startTime":1824.125,"endTime":1830.166,"body":"more of, you know, the sense of empathy,"},{"startTime":1830.166,"endTime":1833.375,"body":"his personality traits, you know, understanding"},{"startTime":1833.375,"endTime":1836.458,"body":"what the best decisions are based on"},{"startTime":1836.458,"endTime":1839.166,"body":"those traits that we have provided to him."},{"startTime":1839.166,"endTime":1840.625,"body":"That's Stewy's DNA."},{"startTime":1840.625,"endTime":1844.0,"body":"If you think about it, we've trained it so"},{"startTime":1844.0,"endTime":1847.208,"body":"Stewy's DNA is not a prompt."},{"startTime":1847.583,"endTime":1851.708,"body":"We're not telling Stewy to pretend to act like something."},{"startTime":1852.041,"endTime":1855.416,"body":"Stewy fundamentally believes his mission"},{"startTime":1855.416,"endTime":1857.0,"body":"is to be an executive coach."},{"startTime":1858.416,"endTime":1861.083,"body":"And that's what Stewy operates by,"},{"startTime":1861.083,"endTime":1863.125,"body":"not ChatGPT,"},{"startTime":1863.125,"endTime":1866.166,"body":"but act like Stewy and be an executive coach,"},{"startTime":1866.166,"endTime":1866.625,"body":"—Mmm."},{"startTime":1866.625,"endTime":1868.708,"body":"—because that's, that's not going to go well."},{"startTime":1869.916,"endTime":1872.75,"body":"And Stewy is trained fundamentally to act like that,"},{"startTime":1872.75,"endTime":1876.375,"body":"and that's the power of what we've we've been able to do with Stewy,"},{"startTime":1876.375,"endTime":1879.375,"body":"not only getting, you know, when we can couple"},{"startTime":1879.375,"endTime":1885.5,"body":"the proprietary data and all the information that you guys have over 45 years,"},{"startTime":1885.5,"endTime":1888.583,"body":"and take that with the tools that you guys are using,"},{"startTime":1888.583,"endTime":1891.083,"body":"and then couple that with"},{"startTime":1891.083,"endTime":1894.583,"body":"all the AI we're using, when you put all that together,"},{"startTime":1894.583,"endTime":1895.625,"body":"you get Stewy,"},{"startTime":1895.625,"endTime":1898.833,"body":"who's accurate, who doesn't misbehave."},{"startTime":1898.833,"endTime":1902.041,"body":"I've tried to get Stewy to misbehave many times"},{"startTime":1902.041,"endTime":1904.541,"body":"and I still haven't been able to get him to,"},{"startTime":1904.541,"endTime":1907.75,"body":"you know, to even swear at me, which is really surprising."},{"startTime":1908.041,"endTime":1911.291,"body":"You know, those kind of things are"},{"startTime":1911.291,"endTime":1914.541,"body":"really what we are trying to provide executive teams"},{"startTime":1914.541,"endTime":1916.708,"body":"so that they can have some reliability."},{"startTime":1917.875,"endTime":1919.375,"body":"Yeah, this is tremendous."},{"startTime":1919.375,"endTime":1922.208,"body":"And so building in these emotions"},{"startTime":1922.208,"endTime":1926.416,"body":"to be able to help them have us have Stewy have a sense of empathy,"},{"startTime":1926.416,"endTime":1929.583,"body":"it's such a unique element to be able to build this in."},{"startTime":1930.0,"endTime":1933.0,"body":"So here's my other question before we kind of"},{"startTime":1933.0,"endTime":1936.458,"body":"bring a Lightning Round or wrap-up as to what's the one thing"},{"startTime":1936.458,"endTime":1938.208,"body":"leaders want to pay attention to remember."},{"startTime":1938.5,"endTime":1941.5,"body":"Let's talk for a moment about prompt engineering."},{"startTime":1942.0,"endTime":1946.875,"body":"Because this is one of the great challenges that folks face."},{"startTime":1947.25,"endTime":1951.5,"body":"You know, they might have a fantastic large language model and they're like,"},{"startTime":1951.5,"endTime":1955.041,"body":"“There's so much to access, but what the heck do I ask it?”"},{"startTime":1955.041,"endTime":1956.5,"body":"“How do I phrase it?”"},{"startTime":1956.5,"endTime":1959.375,"body":"“I'm not sure. How specific do I get?”"},{"startTime":1959.375,"endTime":1961.708,"body":"“And is it going to be confidential?”"},{"startTime":1961.708,"endTime":1966.166,"body":"“Is it going to take anything I say and it's going to learn and share with others?”"},{"startTime":1966.166,"endTime":1967.208,"body":"“And is that gonna—”"},{"startTime":1967.208,"endTime":1969.875,"body":"Anyway, there's lots of questions around this."},{"startTime":1970.208,"endTime":1973.0,"body":"What are some solutions that we could pay attention to"},{"startTime":1973.0,"endTime":1978.083,"body":"to help manage the accuracy, effectiveness and privacy"},{"startTime":1978.083,"endTime":1980.5,"body":"of prompt engineering itself?"},{"startTime":1981.041,"endTime":1983.375,"body":"AI is hard."},{"startTime":1983.375,"endTime":1985.375,"body":"It scares people, right?"},{"startTime":1985.708,"endTime":1988.416,"body":"And so they don't know what step to take first."},{"startTime":1989.458,"endTime":1992.791,"body":"And so they're nervous about using any tool,"},{"startTime":1992.791,"endTime":1996.041,"body":"but when you use ChatGPT,"},{"startTime":1996.041,"endTime":1997.916,"body":"the free version, especially,"},{"startTime":1997.916,"endTime":2001.5,"body":"everything that you put in there is getting ingested."},{"startTime":2001.916,"endTime":2006.0,"body":"It's using it, it's training it, and it's in there."},{"startTime":2006.708,"endTime":2009.333,"body":"If you use tools like DeepSeek,"},{"startTime":2009.333,"endTime":2010.833,"body":"it's even worse."},{"startTime":2010.833,"endTime":2014.541,"body":"Because then they can— they own your proprietary data after you put it in there."},{"startTime":2014.833,"endTime":2015.875,"body":"You cancel your account."},{"startTime":2015.875,"endTime":2016.541,"body":"Guess what?"},{"startTime":2016.541,"endTime":2017.458,"body":"They keep the data."},{"startTime":2017.458,"endTime":2018.291,"body":"They still own it."},{"startTime":2018.75,"endTime":2020.041,"body":"And so"},{"startTime":2020.041,"endTime":2021.958,"body":"it makes people very nervous"},{"startTime":2021.958,"endTime":2025.416,"body":"to take that first step when they write something into the prompt."},{"startTime":2025.416,"endTime":2027.708,"body":"And so usually what they'll do"},{"startTime":2027.708,"endTime":2030.875,"body":"is they will put in a very general question."},{"startTime":2031.291,"endTime":2034.625,"body":"How can I improve my executive leadership skills?"},{"startTime":2035.5,"endTime":2036.75,"body":"It's pretty standard."},{"startTime":2036.75,"endTime":2040.375,"body":"I would imagine that most people will put in there."},{"startTime":2041.041,"endTime":2043.708,"body":"And the responses are going to be all over the place."},{"startTime":2043.708,"endTime":2045.583,"body":"They're going to be very general and they're going to say,"},{"startTime":2045.583,"endTime":2047.75,"body":"“Oh, I knew this thing doesn't work.”"},{"startTime":2047.75,"endTime":2051.416,"body":"“You know, it's it's you know, it's it just it just gives me general answers.”"},{"startTime":2051.416,"endTime":2052.458,"body":"Well,"},{"startTime":2052.458,"endTime":2054.75,"body":"if you say the exact same thing to you guys,"},{"startTime":2054.75,"endTime":2057.125,"body":"you're going to say, well, which part do you want to improve?"},{"startTime":2057.125,"endTime":2058.208,"body":"Where do you want to go?"},{"startTime":2058.208,"endTime":2059.875,"body":"How long do you want to be there?"},{"startTime":2059.875,"endTime":2062.791,"body":"You know, is it a next week thing or when are you starting?"},{"startTime":2063.083,"endTime":2065.083,"body":"You guys will have 50 questions."},{"startTime":2065.458,"endTime":2070.416,"body":"Well, you know, these large language models, because they want to answer you,"},{"startTime":2070.416,"endTime":2073.708,"body":"are not oftentimes going to ask those 50 questions."},{"startTime":2073.708,"endTime":2075.333,"body":"They're going to give you a response."},{"startTime":2076.083,"endTime":2078.25,"body":"And it's on your um,"},{"startTime":2078.25,"endTime":2083.041,"body":"it becomes your responsibility then to become a better prompt engineer."},{"startTime":2083.875,"endTime":2086.125,"body":"And so one of the things that we did with Stewy"},{"startTime":2086.125,"endTime":2089.25,"body":"is that, you know, we created that Prompt Playground"},{"startTime":2089.25,"endTime":2092.75,"body":"where you can just ask general questions,"},{"startTime":2092.75,"endTime":2094.958,"body":"Stewy will give you a better response and say,"},{"startTime":2094.958,"endTime":2099.416,"body":"”you know, your prompt should be this, this and this, this is an optimized prompt.”"},{"startTime":2099.416,"endTime":2103.875,"body":"“But these are the reasons why I optimized your prompt.”"},{"startTime":2104.25,"endTime":2107.375,"body":"And these are, these are the benefits that you'll be able to see."},{"startTime":2107.375,"endTime":2111.666,"body":"So Stewy is trying to give you insight to improve your ability to prompt."},{"startTime":2112.416,"endTime":2116.916,"body":"And as you get better, as you get more specific, your answers are gonna be a lot better."},{"startTime":2117.333,"endTime":2119.75,"body":"It's just— it's just how it is,"},{"startTime":2119.75,"endTime":2122.375,"body":"except with some general large language models"},{"startTime":2122.375,"endTime":2124.166,"body":"the more specific you get, the worse they get."},{"startTime":2124.166,"endTime":2124.708,"body":"[laughing]"},{"startTime":2124.708,"endTime":2125.5,"body":"It lies more."},{"startTime":2125.5,"endTime":2126.916,"body":"So you got to watch out for that."},{"startTime":2127.375,"endTime":2127.916,"body":"Yeah."},{"startTime":2128.541,"endTime":2132.416,"body":"So Stewy is not that adolescent wanting to please,"},{"startTime":2132.416,"endTime":2135.0,"body":"highly intelligent, unsupervised in the corner."},{"startTime":2135.416,"endTime":2137.875,"body":"Stewy is a mentor,"},{"startTime":2137.875,"endTime":2138.833,"body":"a coach,"},{"startTime":2138.833,"endTime":2140.708,"body":"highly trained, seasoned,"},{"startTime":2140.708,"endTime":2143.458,"body":"just waiting to help with your development."},{"startTime":2144.208,"endTime":2145.0,"body":"That's..."},{"startTime":2145.0,"endTime":2145.708,"body":"That's right."},{"startTime":2145.708,"endTime":2146.0,"body":"—Yeah."},{"startTime":2146.333,"endTime":2147.833,"body":"And Stewy wants to help."},{"startTime":2148.208,"endTime":2153.083,"body":"But you guys know this, and you had to deal with me in a couple of different classes."},{"startTime":2153.291,"endTime":2156.625,"body":"It's a very personal experience."},{"startTime":2158.208,"endTime":2164.041,"body":"And if if Stewy did not have that ability to recognize that"},{"startTime":2164.041,"endTime":2165.5,"body":"and"},{"startTime":2165.5,"endTime":2169.5,"body":"you know, if I told Stewy that if he got in my head that it would be"},{"startTime":2169.5,"endTime":2172.541,"body":"probably a nightmare scenario for him,"},{"startTime":2172.541,"endTime":2175.166,"body":"Peter, I remember telling you that the first day that we met,"},{"startTime":2175.166,"endTime":2175.708,"body":"[laughing]"},{"startTime":2175.708,"endTime":2178.083,"body":"you know, that that that sort of thing, right?"},{"startTime":2178.083,"endTime":2180.541,"body":"So Stewy's got to be able to recognize those kind of things."},{"startTime":2180.541,"endTime":2183.25,"body":"Stewy has to be able to have small talk and have,"},{"startTime":2183.25,"endTime":2187.083,"body":"you know, those those kind of relationships with folks"},{"startTime":2187.083,"endTime":2189.916,"body":"that are personal and that are are protected."},{"startTime":2189.916,"endTime":2192.791,"body":"And that's the other thing is, you know, we built DOD"},{"startTime":2192.791,"endTime":2196.875,"body":"security standards into Stewy so everyone has their own Stewy,"},{"startTime":2196.875,"endTime":2198.208,"body":"doesn't go anywhere else."},{"startTime":2203.166,"endTime":2206.791,"body":"So with this, here's the last question for you, Allen,"},{"startTime":2206.791,"endTime":2209.833,"body":"a Lightning Round question, which is really around,"},{"startTime":2209.833,"endTime":2214.083,"body":"what is the one thing that you would recommend that leaders do"},{"startTime":2214.083,"endTime":2218.5,"body":"to best take advantage of AI to help them"},{"startTime":2218.5,"endTime":2219.833,"body":"in their day-to-day job?"},{"startTime":2219.833,"endTime":2221.041,"body":"What would you recommend?"},{"startTime":2221.041,"endTime":2225.708,"body":"Yeah, I would say they will, you know, I know everybody won't get Stewy, so I get that."},{"startTime":2225.708,"endTime":2228.833,"body":"That would be my first recommendation, but I'll take a step back."},{"startTime":2229.833,"endTime":2231.208,"body":"They've got to find some tool."},{"startTime":2232.083,"endTime":2232.708,"body":"They really do."},{"startTime":2232.708,"endTime":2236.416,"body":"They have to figure out something that will work for them,"},{"startTime":2236.416,"endTime":2241.041,"body":"you know, and work for their environment because if they're not using it somehow"},{"startTime":2241.041,"endTime":2243.791,"body":"then, you know, they will probably not be"},{"startTime":2243.791,"endTime":2246.333,"body":"in that leadership role much longer."},{"startTime":2247.0,"endTime":2248.541,"body":"Because"},{"startTime":2248.541,"endTime":2250.208,"body":"people that, you know,"},{"startTime":2250.208,"endTime":2252.833,"body":"everybody's worried about AI replacing jobs."},{"startTime":2252.833,"endTime":2255.125,"body":"It's not AI that's going to replace jobs."},{"startTime":2255.125,"endTime":2259.0,"body":"It's people that know how to use AI that are going to replace the jobs."},{"startTime":2259.5,"endTime":2261.666,"body":"If you don't know how to use it,"},{"startTime":2261.666,"endTime":2264.916,"body":"then you will probably be replaced by a person that does."},{"startTime":2266.666,"endTime":2271.791,"body":"And that's the big driver around, you know, a lot of"},{"startTime":2271.791,"endTime":2274.625,"body":"next gen staffing, HR,"},{"startTime":2274.625,"endTime":2277.708,"body":"from the executive leadership team all the way down."},{"startTime":2277.708,"endTime":2280.208,"body":"Nobody is going to be immune from it"},{"startTime":2280.208,"endTime":2283.666,"body":"because you know, now with, for instance,"},{"startTime":2283.666,"endTime":2288.458,"body":"if you've got a... imagine Stewy that is an HR vice president."},{"startTime":2289.208,"endTime":2293.666,"body":"You don't need somebody with 25 years of experience in HR anymore."},{"startTime":2294.291,"endTime":2299.958,"body":"Not you need a junior or a mid-level that knows how to use this a Stewy HR person."},{"startTime":2299.958,"endTime":2303.75,"body":"So, you know, those are some of the things that executive teams"},{"startTime":2303.75,"endTime":2306.375,"body":"are going through right now and,"},{"startTime":2306.375,"endTime":2310.166,"body":"you know, there's a... it's not easy to get the skill sets right."},{"startTime":2310.166,"endTime":2314.833,"body":"You can't just take your IT person and plug them in to solve all your AI problems."},{"startTime":2314.833,"endTime":2315.791,"body":"It doesn't work that way."},{"startTime":2315.791,"endTime":2317.666,"body":"It's really it's got to be crossfunctional."},{"startTime":2317.666,"endTime":2321.25,"body":"There's a lot of different, you know, things that are forcing executives"},{"startTime":2321.25,"endTime":2323.166,"body":"to rethink how they're, how they're staffing,"},{"startTime":2323.166,"endTime":2325.083,"body":"how they're using it, how they're going to deploy it."},{"startTime":2326.208,"endTime":2326.791,"body":"Yeah."},{"startTime":2327.125,"endTime":2329.875,"body":"Allen, thank you so much for the great insights."},{"startTime":2330.208,"endTime":2332.375,"body":"It's been a fantastic conversation."},{"startTime":2332.375,"endTime":2332.958,"body":"Thank you."},{"startTime":2333.416,"endTime":2334.333,"body":"It's been fun, guys."},{"startTime":2334.333,"endTime":2334.875,"body":"Thanks."},{"startTime":2335.125,"endTime":2336.125,"body":"—Always a pleasure."},{"startTime":2337.083,"endTime":2339.791,"body":"And to all of our listeners, thank you for joining us."},{"startTime":2339.791,"endTime":2344.916,"body":"Please Like and subscribe to receive notifications for future episodes,"},{"startTime":2344.916,"endTime":2347.708,"body":"as well as as you have questions or comments,"},{"startTime":2347.708,"endTime":2352.458,"body":"please email us at podcast@stewartleadership.com."},{"startTime":2352.458,"endTime":2356.416,"body":"We'd love to hear your thoughts and topics we could focus on"},{"startTime":2356.416,"endTime":2357.583,"body":"in future episodes."},{"startTime":2358.083,"endTime":2361.291,"body":"As always, join us again in the future"},{"startTime":2361.291,"endTime":2364.958,"body":"to hear tools and tips to help you improve your leadership capability."},{"startTime":2365.291,"endTime":2370.083,"body":"I'm Daniel, and my brother Peter, wish you the best in your leadership journey."},{"startTime":2370.083,"endTime":2370.875,"body":"Take care everyone."},{"startTime":2371.291,"endTime":2371.916,"body":"[upbeat music]"},{"startTime":2371.916,"endTime":2375.208,"body":"If you like this episode, please share it with a friend or colleague,"},{"startTime":2371.916,"endTime":2375.208,"body":"[upbeat 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