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The LFG Show
How They Recovered $1.3 MILLION Dollars For Their Customer ft. Marco Guarracino
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YOU ARE LEAVING MONEY ON THE TABLE!! ISELLFORYOU.COM/LFG
Most brands don't have a traffic problem. They have a "nothing happens after the click" problem.
If you're running e-commerce, nutra, peptides, telemedicine, or any direct-response offer, the revenue you're chasing through cold traffic is often already sitting inside your abandoned carts, failed payments, inactive customers, and missed follow-ups.
In this episode of The LFG Show, we sit down with CEO I Sell For You, Marco Guarracino, to break down how elite brands are building back-end revenue engines that turn one-time buyers into loyal customers through inbound sales, customer retention, and relationship-driven follow-up.
Marco explains a simple strategy that can dramatically increase revenue: put a phone number everywhere that matters. Your sales page. Your VSL. Your homepage. Your thank-you page. Your emails. When a customer picks up the phone and calls, they've already raised their hand. The businesses that capitalize on those moments win.
We also dive deep into the future of AI in sales and customer service. Not AI replacing people, but AI making sales teams better through real-time coaching, agent performance optimization, intelligent routing, and better customer-to-agent matching that leads to stronger rapport and higher conversions.
Plus, Marco shares a peptides case study that recovered over $1.3 million in just 30 days through failed-payment recovery, customer care outreach, referrals, retention strategies, and smart upsell systems.
If you're focused on increasing customer lifetime value, improving retention, and unlocking more revenue from the customers you already have, this episode is packed with actionable strategies you can implement immediately.
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Why Inbound Calls Keep Winning
SPEAKER_00When we place a phone number, all around, sales page, VSL, post in T YouTube page, in the home page, in the mail when you send the mail. In fact, if you if you see at my things, like 30 to 40% of the money is done by inbound. Why? Because people when they call you what they want, they want something. If you are good enough to solve the problem for them, it's solved. Nobody's using or is uh having this uh chance to use more or maximize 2022. I opened my eye and I said, okay, I have to do something else. I'm gonna call the customers, I'm gonna get in touch with them personally. I speak with 10 to 10 30 people, I see what are their pain, and I develop something for my team, which we are still doing until now. Yeah, we nurture the relationship and then we sell something else. Easy as that. Okay, that's the stuff. So, Dimbound for me, such a huge opportunity. If you know how to do it well, if you know how to move in this, if you find the right call center, right company which can support you in a loop, they will print for you. Even sending blasts of mail, 10,000 of your buyers. You got any question? This today is your day, call me here. Boom. They call you, they will call 200 people, 300 people. You might not convert 300 on 300, but you convert on 40, 400. You know that there is something there.
Sponsor Pitch For iSell4U
SPEAKER_02Huge L of G show love to our sponsor, I sell for you. Listen, if you're an e-com or you know anybody running a brand, you already know the dirty little secret of this game. The money isn't lost on cold traffic, it's lost after the click. Abandoned checkouts, missed upsells. Customers who bought once ain't never speak to ever again. That's not a marketing problem, that's a fucking sales problem. And most brands don't have anyone actually selling. i sell for you is the answer. 700 agents on the phone work in your back end. They recover abandoned checkouts, they run your upsells, they run your cross sells, and the part that no one else does, they actually build a relationship with their customers. Real conversations, real humans, the kind of magic touch that turns that one-time buyer into a lifetime buyer. And here's what makes it a no-brainer. They charge a straight percentage of what they close. No retainer, no setup fees, no monthly minimums. If they don't make you money, you don't fucking pay. That's a pure performance deal. I know that's the kind of shit our LFG audience fucking appreciates. You stay focused on the brand, product, and the offer. I sell for you turns the maybes into closed deals and your buyers into repeat buyers. They only win if you win. So if you're running an econ brand and you don't have a back-end sales engine, you're leaving stupid money on the table. So go to iSell4U.com. Tell me you heard about it on the LFG show. And let's fucking go. Make the fucking e-com money, guys. Boom.
Sponsor Spot For Ringba
SPEAKER_02Ringba is the leading inbound call tracking and analytics platform for marketers, brands, and paper call teams. It gives you real-time reporting, intelligent call routing, and fully customizable call flows backed by global telecom access in more than 60 countries. With enterprise-grade reliability, a powerful API, and no contracts instead of fees, Rainbow has become a go-to platform for performance marketers worldwide. To learn more and to sign up, check out the link in the description below. Get goaded and let's fucking go.
Back End Profit Beats Vanity Revenue
SPEAKER_02Vamos falar italiano. Parlay. Parlay Italiano? We're back. Marco Guaracino. Love this guy. I hope I said that shit right. Don't confuse him with El Bambino, Babe Ruth. Listen, these guys are making motherfuckers a lot of money. Last time I saw him was in Barcelona, right? I saw you in Barcelona ATO.
SPEAKER_00We met, yeah, even before the net, of course. But yes, last time it was in uh ATO, then my A.
SPEAKER_02Yeah, that's when you're in the LFG show the first time.
SPEAKER_00Right.
SPEAKER_02And we're here for a second time. We don't do a lot of second guests. We're here for a second time because now I sell for you is sponsoring LFG Show. I love their products. I come from the fucking call center world. I know what it's like when you run a good call center. I know how much money you can recoup when you run a good call center. And you guys have freaking brought your clients back 34 to 34.8 million dollars. So you guys need that, and we're in Brazil right now. These guys are putting up ridiculous numbers, by the way. One million, two million, three million is a fucking day. This is your audience. So let's talk to the audience.
SPEAKER_00Audience, a lot of friends of ours, and then clients are here. And then actually, you know, I met a guy yesterday evening when I rich. Anyway, David, it's always a pleasure to be with you, spending time together, and now, even in front of the camera, we can bring a lot of experience which we have and share with your audience, and that's what we really want to do it here. So, yesterday evening I came directly from Dubai, 16 hours of fly. Then I had a client of mine that was waiting for me in the airport. This guy is something that uh that he has that is really cool. We have a team of 40-50 people and he's running for 40 million dollars of this year. Okay, he's running for 40 million dollars of revenue, being an offer owner. Of course, he got multiple offers, okay, active. And yes, uh, he's Brazilian. The things that are moving here, you cannot imagine if you are not here, right? Yesterday I seen him and he got tons of plans for 2027. You see, you know what he said to me, he said Marco, since when we started to work together, the world business, the world information, the world things, and the the the mindset shift in our business is completely transformed because finally we are making money. How much money did you recover uh uh for me last month? I said uh you should know, you know. He said the only things that I know is that finally I start to make profit, and this profit is all coming from your back-end operation. Okay, because you know the offer owners how they are. They might do a lot of numbers, and I believe them, I feel them, and I know how they do. But uh if you recover for them 500,000 extra, okay, or a million extra, this is money that will they put eventually in their pocket, and that's why I'm very happy on what I'm doing because I feel like I'm helping others, the people are growing, are building more offers, and that's that that's where we are. You go today.
SPEAKER_02I love it. So business owners is so fucking true. We know how to make money, right? We know how to take turn one dollar into two dollars, five dollars, ten dollars, whatever the fuck it is, right? When we focus on the business. And you talk about saving this guy half a million or whatever it is, it's it's that's huge, right? The cost of everything's it's through the roof, especially in America. It's it's crazy how expensive. You were with me in Miami. See how expensive that was to eat out, to go this to that. You don't drink, and God bless you, because you save a lot of money. I fucking drink, and dude, I spend fucking probably in Miami $20,000 on fucking drinks. I take out my clients, boom, bottles per month. But recently, yeah, last week, you know, the point is that as business owners, so business owners, we gotta fucking save money, man. So when you come, I'm um I guess so for you comes and helps people save money, we can reinvest that turn to more money, right? Eventually, nothing drink, but instead of you know, like, when I take them out to drink, guess what? I get bigger budgets. I should I got more budget, so I see the men and I know it, I know it. You know, when you see me in action, you know how I operate, right? But yeah, Baba is guys, you make we spend a lot, meta is all over the place. All this, all these platforms are up and down. You gotta recover that money, it's huge.
SPEAKER_00But what what we saw, at least on with our clients and people that are running this business as offer owners, is that you know you depend on meta. Meta is taking you, you know, as a hostage, is having you and you are depending on them all day long, all the year long. Okay, but once you start to build your uh back-end system, which in my case is phone system, then you integrate as well the mail, then integrate as well the SMS. I can guarantee you, if you do these three things all together, you start to you, you know what? You start to have the client that is depending on you, and not anymore, and not anymore on spending more to bring more, okay? The customers is there. 99% of the affiliates or the people that are all around, they invest to bring new customers, and that's totally fine, okay? But you know where where where people are making money? On the 1% which they spend their money, their time, their input in order to bring the people back. Once you have a customers, imagine. Look, I I we had this conversation in the past, me and you, okay. You got some of your uh your uh your offers, which have millions of people that uh bought from you or had a conversation with you, right? Now, uh, what are you doing with these people? Probably nothing at the moment, right? When we start to work together, we can do something. But a million people or a million conversations or a million buyers that bought from you, if you know their information, if you know their profile numbers, if you know what are their issues, if you know how much they are taking in terms of money per month, we got in SL for you this uh beautiful stuff, which every single customer that works with us has uh has an access to their customer profile. So basically, I don't know, you are a woman from Texas, bought a blood sugar pills, okay. We know some stuff about you because you told us based on conversation conversation we had in phone with you, okay. We are in the business of building a relationship. Once we have a relationship and we know what are the pain points of the customers, we are able to sell. I can say anything, okay. You got I I can sell a new product which I'm gonna launch in a couple of months. I can call you and I say, hey, waiting list, in three months from now, there is a new product which will be amazing because uh you know it's coming the virus, Hunter virus. You heard about that, the Hunter virus. I know a lot of offer owners at that moment they are preparing for it. You got we call the customer, hey, you know about this. It will be an uh an virus uh sooner or later. Start to prepare yourself. We got a waiting list here. Give your phone number, give me your credit card, we're gonna add you inside the list, and when it's ready, you are on subscription. We do this stuff, sir. We send a link to the customers, and you do this only if you have the relationship with uh with the buyers, okay? And this is where uh where uh where we see ourselves what we do, how we increase the numbers for other people. You got the stuff, and then I know in America is uh everything expensive, of course. But it's the place where uh the people really, in a way, can you know can make the most money? More money as well. No, I I tell you about me, I was living in Bulgaria. You know about Bulgaria, it's Balkan country senior, a place which I really loved, seven years of my life. And uh look, David, I spent uh lots of time. Average ticket of going in linear was 20 to 30 dollars, okay. Maybe now it can be 40 or 50. But the business opportunity and the deals that are not around the range of $2,000, $3,000. What do you do with $3,000? You know, so in Miami, you spend the last week a weekend, $20,000. Perfect. I open, and I wish for you that the seeds of the opportunity was out.
SPEAKER_02I mean, yeah, I'm gonna make hundreds of thousands at least. And the guys buying more, yeah. I I'm I'm making $20,000 age deal like next week.
Proximity And Following The Money
SPEAKER_02Already happened. I got the IOP sign. I got I got six other verticals I'm gonna do. We're gonna do a lot of things. What do you guys think that means? You're right, and and that's a good point you say, like if you're living somewhere that's expensive, that means there's a lot of opportunity there. There's a lot, you're in New York City, there's a lot of there's the most billionaires in the world in New York City, right? Yeah, no. If you're in Miami, it's expensive because you got more new money coming in that motherfucker. They're they're buying these 450 million, 100 million dollar houses. You have you have proximity. That's what you're saying in Bulgaria. There was no proximity, there's no one making fucking money. That's why it's $10 for whatever a dinner, right? Whereas you go to Miami, you're gonna spend $500 for dinner because there's people fucking making money, you have proximity, and that's what makes shit happen. Proximity that's what we're fucking Brazil right now.
SPEAKER_00Here, I can feel, you know, even a different stuff. That this is, I completely agree, and this is where uh we are playing our game, okay? It's not only about uh, okay, like uh it's all about proximity, and you are right. Imagine this, David, like uh Bulgaria, anywhere in Europe. I can speak even about Italy and Italian, okay? The majority of people that are doing business in these countries, okay, what are they doing? Are they in uh in the in the new generation of making money? Are they into e-commerce? Are they they are maybe real realtor, maybe they are doing something which is more traditional. So it's not my thing. I'm young, I decide where to spend my time and where I would like to invest for my future. And you you got the point. Okay, Bulgaria was one thing. Now I'm living in Dubai. Eventually I'm gonna move to Miami as well. So you got anything. When you move to Miami, bro. We're gonna see, you will see.
SPEAKER_02When you move to Miami, bro. Oh my god, it never ends. But that's good, that's good, that's good. Good thing you don't drink. I need more friends that don't drink with the dumb shit. I'm starting in June, baby. My last day today, May 29th, my birthday. We go a little crazy then after that. Fucking, I'm going to pray, want to meditate, sauna. Wait, you're good influenced. I don't know. But no, you're saying really good stuff. I love what you're saying. You man, there's a lot that you just said right there because you know there's a reason that just parts of Texas, right? Texas is the Dallas is blowing up right now. Okay. You know all the AI data centers over there. Yeah, you got a lot of technology. Frisco, right next to Dallas. I have bus, I have guys that buy leads for me that are putting on offices over there. And guess what? Now I want to put, I want an investor in commercial real estate. So when you when you're you're selling a client leads or you're doing business with them, find they're successful. Talk to them, find out where they're putting their fucking money, what they're doing. I didn't really know much about Dallas because this guy started educating me. The price per square foot is like half of what it is in Miami for a commercial space. I'm gonna get some commercial property in Miami probably end of the year for to have to, because right now I'm renting an office here. I don't know if yo, you didn't go to my office, but I'm gonna buy a place. But that but Dallas, man, I can get more bank for my buck there. I'd like to do something there and rent it out to somebody else. But the point is, you gotta talk to the people that are in proximity, people making the money, right? And by coming to these shows, meeting them, they open your eyes. Brazil looks amazing. I know a guy who wants to invest in Sao Paulo. I mean, I got so much going on. I don't know. I have time to uh I'll be able to do that, but it's not my thing. But the point is that you got to get out there to talk to people. And I love what you said about the old school. If you're if you're in Bulgaria, whatever, they're making money maybe old school ways in Miami, Austin, Texas, Dallas, San Francisco, all the technology, right? You go where the money's at and you you can figure it out and you get that proximity, man. So I love that you said that because I never thought about it that way.
SPEAKER_00So yeah, I mean, and that that's the stuff. And I feel like David, I mean, uh, you know what we got the so when we when we met last time, it was in Etio, right? I was speaking about this call center stuff in terms of uh resales, retention, speaking with the customers, building a relation. Then after all, especially in this uh in this time, okay, I think like uh it was like my first second month of uh first or second month of ISER for you, okay? And uh I sell for you born for one reason, okay. I I know lots of offer owners outside of here that are doing money, they are doing revenue, but they are making only other people, fulfillment, employees, bank, yeah, you know, church bank company, this kind of company. But in order to be successful and grow, you know, you must look at one number. Okay, how much money you bring in your pocket every single month? Yeah, you want to move on three months, okay, perfect, on three months, but still you must see that uh the needle is moving on. You got if not, you should do something, you should move something. You you got so with uh when we were there, we spoke about uh my my my future, what I what I demand, what a
AI That Makes Agents Better
SPEAKER_00vision. We got a really big vision with I said for you. We want to recover $100 million this year and having an evaluation of company of a billion and more for the end of the next year. And to do this, you know what we need to do. We need to develop much, much, much more and more in the technology. We got really a lot of stuff. I show you before like what we're doing in the stuff.
SPEAKER_02Let's talk about it.
SPEAKER_00We are not having like the the the AI that is calling the customers. Okay, at the moment I don't believe in it, I don't think that is something good. Okay, but what exciting is cool is that they are powering the human. Okay, yeah. Imagine that me and you we speak, okay? I'm going to pitch you something. I have the AI that in real time is suggesting me what to do to you. Am I more smarter and I have more probability to close a sales with you? Yes or no? For sure, yes. And so I got like 700, 800 sales agents that are working. I don't think like I think that they are great person, great people, they are doing very well, they're doing their best every day, they are dying from morning to evening and they're doing their best. But you know, they might not be the best salesperson in the world, okay? The AI empowering them is making tons of things which you know they could never let them imagine what they could do with before, you know. And with this AI, what I feel that uh, because I'm not using AI to call the customers, okay? We are calling the real customers with the real agents, okay? Then we got this uh this uh this uh this chance to register the conversation and to have a recording. Yeah after you do that, there is the suggestion real time based on on the emotional status of the buyers in front of you and the prospect, okay? There is a state classification and there is the approach recommender. Okay, so we we're gonna the AI suggests us what to say to the customer, and because of these kind of things, we are eventually converting way, way, way more than any other call center that is working in the same industry today. You know what? We have another stuff, very, very, very cool. I I wanna give you know to the to the people that are listening to us and eventually gonna work with us in a way that uh they AI is such an amazing world, okay? And the people that feel smarter than AI, they're either dumb or didn't they understood still yet how much is the potential is there. You got I'm using the AI as well to coach the agents which you got, the salespeople which we got every single call, and every single day they got like an auto-coaching uh PDF, which they said you hey, you did this, you had to make in a different way, you did this, you had to make a different way. And the learning growth, you know, which uh probably in a sales traditional call center, it might take two weeks, two months, two months, yeah, it's faster. You got the eyes suggesting you, you got what to do. You know, you have in front of you in the desk every day because we have we got people in office, you see it, you print it, you have it there, you have even on your screen, you can do whatever you want, you improve, eventually you make more money, more money for you, more money for the client, more money for the sales agents, and and that's where in the industry which we are we are you got you got AI, great stuff, and I feel like uh we have to develop more and more and more and more and more and more and more.
SPEAKER_02I love it. Well, this is what I you have your we'll show this later to the audience. You have the the screen here where you have all these stats and you're talking about what you guys are doing.
Voice Matching And Rapport Engineering
SPEAKER_02Well, I saw something there. So let's say I call you guys, or uh, or you guys, you guys call I guess you guys call me and you hear my voice. I got a New Jersey, New York accent, right? You can tell within seven seconds who's more com you're gonna match me to the agent that I'm gonna have more rapport with, right? Is that correct? Yeah. Within seven seconds?
SPEAKER_00We're gonna send you seven seconds is if we went wrong with voice matching. We usually do the voice matching before we call the customers, okay? But how do you do that? You already have the name, yeah, yeah. What you bought, your name is. Okay, there's a priority, there's an existing business relationship. If you are a man, even if there is not an existing relationship, you bought a product, right? So, yeah, it's some sort of agreement between me and you. I know what you're doing. Well, you got the voice.
SPEAKER_02You you you got to do that.
SPEAKER_00Then after seven seconds, hey, if we went with you are a man, David Stodolak, okay, New Jersey. There, perfect, nice. Okay, he bought uh uh uh supplements for uh for uh for hair hair grow or like DNA test or this kind of we got a bunch of customers, okay. We go there and what we see, we immediately send you a female, 35 to 44, that is more suitable with you. You got like and you know that's the stuff. It depends what you bought, you know.
SPEAKER_02Yeah, but with this okay, so 35-year-old females are gonna call me what because I'm from Jersey. Guys my age from Jersey like 35-year-old females. Is that what my wife is 37? So you you're not you're not that far off.
SPEAKER_00Uh I'm not far off. Okay.
SPEAKER_02Yeah, but okay, all right. That's fucking interesting. All right, so 35 girl, girl, like uh 35-year-old girls are gonna call me. Where's she from? She's uh but I guess the A the AI determines that. You don't know. The AI will determine that, right?
SPEAKER_00Sure. In our end, you can say, I mean, like we don't we don't get like uh only American, American, American customer, uh American clients, okay, uh, American sales agents. The thing there is that uh we match based on what you bought, okay, with the right person that sells you. Yes, yes, yes. Previously, and even based on the story of who you know sold most in the last couple of weeks or months, okay. So you it's not more about the New Jersey itself. I know you guys, you got your culture, your things, your crowd. But it depends what you bought, you know. Yeah. If you bought like a uh it depends from the the the products. If you bought an info business, you know, related on how to uh grow more in uh real estate and to have like a way and a place in real estate for you and you have to buy a ticket of a thousand dollars, we might have a neutral person, okay, that is a professional, that is there to you, is not a female, it's not a man, it's just uh professional oriented, you know, speaking in your language, because we got even this, David. If you are an analytical person, an analytical person, okay, a person that looks at about the number, and you are not, you are emotional like me, you want to speak with somebody emotional. We have like again, they I that say what to say to you, the magic word to make you, you know, to unlock your uh your uh your your your competition.
SPEAKER_02They probably match my my my tempo, my rate of speed, a little pretty close, I imagine. It takes fast, right?
SPEAKER_00It takes two to four seconds, yeah. Two to four seconds, yeah.
SPEAKER_02Interesting.
SPEAKER_00That's really cool. Something which we developed internally. I'm proud to share, you know why? Because it's something which uh eventually, if you work with us, you will see that conversion is crazy. If you do it on your end, IP for you is something really cool that you can do for uh your call center, your company.
SPEAKER_02We should we should do on this podcast, we should do an example like behind the scenes. And we talked about that. I want to eventually come whether it's in Dubai or Napoli, we come behind the scenes and look. But I have I have something to share with you. Um, I have a friend of mine that was doing Spanish, Spanish debt. You know what debt settlement is? Credit card? Yeah, yeah, yeah. So they were uh Hispanics that have credit card debt. I I think it was like $15,000 or more in credit card debt. So he was using their in Medellin. You've been to Medellin, Medellin, Colombia, Medellin. But you know Medellin, they got they have a different, a distinct accent called like the Paisa accent. They elongate the words, right? And a lot of people, my wife's paisa, it's it's a nice accent, it's a sexy accent, right? So these fucking guys, you know what they did? They got AI took. Call men, call men, Spanish men, Hispanic men with fucking credit card debt, and the uh a Paisa female were calling them. Man, they closed the shit out of everybody. It was a fucking, it did really well because it was nice to the ear. I guess they like talking to the to the girl or whatever, and boom. All right, fucking sign me up. Boom, boom, boom, boom. The issue is that it wasn't so scalable because they only had a finite amount of Hispanic men that had credit card debt that qualified, but for the period they used that for, it worked well. Also, I read uh big call center in South Carolina. We worked in uh with Duke Energy, we had a campaign in North Carolina, South Carolina, Florida, and I don't know, somewhere, some stuff we also did with other people in the Northeast. The the reps in our call center were from South Carolina. They spoke a little slower, a little sweeter, right? We had them call North and South Carolina. Conversions phenomenal, maybe 42%. When they call New Jersey, 10%. New Jersey, yo, fuck you. Shut the fuck up, blah, blah, blah. Florida, same shit. Florida, maybe 20%. So I had to put my I had to put my people from New Jersey in New York to call New Jersey New York. Fuck you, yeah, fuck you too. Blah blah blah blah. We're not like that. We can't curse people up, but you know, like fuck you, like I said, fight back, blah, blah. It would work. I'm kind of exaggerating here a little bit. But you get what I'm saying? But the point is, birds of a feather flock together. We buy from people that we like. It's a subconscious thing. So I love what you're doing with the AI. I think that's amazing. So on this show, I want us to really, I want to go behind the scenes to show people because I think once they see here it, it makes sense.
SPEAKER_00It's really good, right? And you know what? Because I totally agree. What you are doing or what you said about this, we are not into business of perfection. Okay. What we do in uh in a in a proper way is like just to industrialize a process, yeah, you know, which uh which uh uh we might lose a little bit of conversion somewhere, somehow, okay. But you have to consider that in our company we call the failed payment, we call the no show up if you are running webinar. We call immediately somebody went by from you and we say, Hey, thank you for buying from us. This is my number. If you want to contact me, this is my number. You know, we call people that uh that did the partials, right? Somebody was on the website, they forget to pay or whatever. We call after three to five minutes and say, Hey, let me know about you, or we send an SMS and we say, Hey, tell me when you are free, I'm gonna call you back. Okay, they say I'm free at 3 p.m. 3 p.m. The call is going. We are not into the business of perfection. In fact, when you spoke about New Jersey or whatever, you know what? Is that correct for sure? And you know, and me, I'm more uh uh uh okay with an Italian from my city, or maybe not, you know, you don't know. Uh if somebody from Naples is gonna sell me something, not sure that you know, I is you know, there is something there, there is something. So there's a connection. There is or there is or there isn't. Yeah, yeah. Okay, so uh because we industrialize this process, okay, and we we we work with clients that have 10,000 of customers, 3,000, 2,000 orders a day, 1,000. I mean, we are picky, they are helping us, but we are not, you know, if he's from New Jersey so as to be a day, or we cannot run. I'm not telling like people from from New York to call the customers, okay? Otherwise, why I could not ask like 40 to 50 percent of the revenue, I should ask 100%, you know. Yeah, it's even more expensive, the world thing. But we are eventually we are there, we are doing great stuff for others and the things that we are we just started, you know. Yeah, you know, the world is full. We got a lot of things, and people have zero risk.
SPEAKER_02I love it. So I I I want to talk right
Peptides Case Study And Retention Plays
SPEAKER_02now. We're we're here in Brazil, obviously. Neutra's big, peptide is big. You have uh on the screen there, you have a customer in in 30 days. Uh I think it was a peptide offer, ultra peptide offer where you recovered one point or helped them recover 1.29 million dollars?
SPEAKER_00One point, almost three, right? 1.3 million, yeah, yeah. And the company is running around two to two million dollars a month. So I did the 50% extra level, 60% extra level. Imagine you can see when they speak about a self for you, we are like you know, they're they're they're their goals. And you know what? It's uh it's more about uh what we do in the in the back end. Okay, I'm gonna share you something which I already did related on some rules, some stuff, something. Then we got our secret sauce, you know. We really want uh, but one thing is true, and it's sure, okay? It's sure, not true. It's uh it's uh where I I feel I have full faith into it, and I feel that we can do even more and more and more. I'm not paying the sales agents to close the sales only. We are we are paying to have a um to have a relationship, okay? We pay agents on the relationship, okay. You spoke 21 minutes with one customer, 21 minutes minimum, okay. You got a bonus. Because this 21 minutes got closer between us and the customers. So with the peptide and with nutra, eventually, you know, it's way, way easier to once you got a relationship, you got the problem of the client. Peptide is even a product that is working very, very well. You got it's not very hard to ask referral, to ask several. And and you know what, we are getting paid on performance. So this kind of stuff, we we don't sleep in the night. Me and my team that they are big, they are they are really great. They they put their hands on hands every day on this kind of stuff. You know, we we we really want to succeed for others, otherwise we don't get paid. So we really think about whatever is needed to be done. In fact, for these offers, we were running referrals. Okay, you bought a product same map for you. Now you got somebody that can have the same products at the toward price of one, yes or not? If you have a bonus for you, $50 on the network next product, we we do one to do that on the peptide? Yeah, on these kind of offers, yeah, because it's easy. Product is working, things are happy, people are happy, you know. But these uh these are the classic things that are easy to see, but nobody does. I don't know why. Is uh there is that's why we we build the service for others.
SPEAKER_02But I want to really I want to talk more about the peptide success story because this company's doing two, two and a half million a month in revenue. You recovered in one month 1.3 million. Yeah, I mean that's freaking crazy. That's that's amazing. So, what did you do exactly? Was it car shows, was it upsells? It seems like you did all of that.
SPEAKER_00A mix of things, right? Yeah, a mix of things. Including the failure payments. Okay, you got a failure payments, uh, $700. What you do there? We we call you immediately, we send you a WhatsApp, an SMS. We say, okay, let me know when you are free. I have to speak with you about something. I want to help you to close the order. So we call the customers, we help him, boom, done. Or somebody bought three months ago from you at the peptide. Hey, we in the meantime, I call him five times. Yeah, not to sell, just to know how he's he is he using the product. Yeah, no, I must have.
SPEAKER_02His customer service is called. Yeah, without asking without asking for an order, just to check in now.
SPEAKER_00Yeah, yeah, and checking, checking, checking. Eventually, you know, between me and you, same stuff. You know, we didn't work together, we were friends for a long time. Okay, but we you know, we had a share, hey, let me we see you there. Hey, let me understand how your family is doing. We got this stuff between me and you, and I didn't sell you nothing, uh, you uh as well. Uh we got and then something happened. You like me, I like you, we have things together. You know, you got your customers, so I sell for you. That that this is beautiful stuff, you got, but this happened later, always later. Relationship first, customer care oriented, and then boom. Same stuff for the success stories. You know, we call, hey, tell me about your usage. Are you using the peptide? What is your uh you know, you know, how much how much kilo you are at at the moment? Are you are you feeling good? You wanna speak with the doctor? You know, we we can transfer you to the doctor. There is a bunch of stuff which we do. Yeah, uh, I don't think like they are secrets, you know, but I I I I want to share because it's something which, you know, if you are in peptide, if you're in neutral, if you're doing this, we're gonna help you to make extremely much, much, much, more money in your uh in your in your in your bank account, not neither in your back end on your affiliate offering. Okay, it's not about the dashboard, it's about uh how much money you bring in your uh in your in your in your pocket by the end of the year. And now you do you must do multiple, multiple, multiple things because eventually who who who try and try sooner or later than he plays, you know. You try, try, try, try, try, try, and that boom.
SPEAKER_02Yeah, I I I I this is exciting for me hearing that, right? And that's one reason why we have a partnership, right? And I I came here because like the same thing. I want to see how I can help you grow. If you grow, then I grow, we grow together, right? And that's why we're here. And then even doing this interview, like I and I I saw the thing about the peptides, it's crazy because I was here yesterday and I don't know why I didn't look at that, but here I'm looking at it, and that blew me away because it's peptides are blowing the fuck up right now, right? It's like I I know a guy, he works with 40 different peptide companies. I think he dropshipped for them, right? So right there, I can re I can talk to him, hey, refer that business to you, right? I got guys in Miami that got telemedic companies. I can say, what are you guys doing? Give you a shot. It's pretty like what's the worst thing that happens? They they they work with you. They're not there's not they're not spending any money. There, they might maybe some time to get you, you know, the data, API, whatever, but it's so worth the risk, right? And then if they hear it from me, they trust me, right? They know I'm not gonna send them a motherfucker that's gonna, you know, do some dumb shit. So the point is, I think this this blows me away because America right now, I mean the whole world, you see it in Brazil here. There's all these Botox everywhere. We were in the mall. I saw like four Botox. I guess you saw that? Botox everywhere in Brazil, man. It's crazy. I mean, I don't I don't notice it. Maybe what maybe my wife would notice who the fuck I I don't, but I see Botox everywhere, but everyone wants to look good now more than ever. I think because of social media, Instagram, TikTok, they're looking and zooming the fuck in, right? They want to look younger. Older people are looking better, you know, because they're they're taking they're taking care of the health, you know, they're not drinking as much, they're eating better, they're putting in, they know about the water, right? They're taking peptides or do doing this or doing that. The telemeds going like crazy. So I feel like it's a golden age for this stuff, and people are making money, but the thing is when you're making a lot of money, sometimes you don't realize how much you're leaking the cracks. Because, and this happened to me in 2022, make ridiculous money. And the next year when it went like this, I looked, I'm like, Jesus, I was losing money. What the fuck is wrong with me? Because when you're making a lot of money, you also you're very uh vulnerable your business. So if you're a peptide, carbon, telemed, whatever company, and you're you know you're making if you're doing really well, I guarantee you're leaking money somewhere. And ISO for you can help you find those leaks, fix those leaks, and make your look, that guy won 1.3 million in 30 days. You know, that's an amazing story to me and a growing industry. So I have to do that.
SPEAKER_00I got multiple of these. In fact, uh, on some of them, you know, because when you run this kind of business, you are um you are doing well, and that's good. And I and I really feel like these businesses can even grow, grow and grow more, and grow and grow more, and that's okay. I can even like uh just uh tell you something, okay. But it's not something private, it's something which I want to share, which you get as much as context as possible. So when we are out of here, you know, we can speak and then you can know even more stuff.
Inbound Numbers Placement That Converts
SPEAKER_00D mound itself, okay, when we place a phone number, all around, sales page, VSL, post in thank you page, in the home page, in the mail when you send the mail, it's the freaking uh solution of making uh you know money back inside your your offer again. In fact, if you if you see at my things, like 30 to 40 percent of the money is done by inbound, okay. Why? Because people, you know, when when they they call you what they want, they want something. If you are good enough to solve the problem for them, yeah, it's it's solved. Okay, yeah, nobody's using or is uh having this uh chance to use more or maximize the the inbound phone number because you know it's starting with uh with uh yes, I will do every one day, but if you got a business running for $200,000 a day, you know, it's not tomorrow, you don't care much, but you should you should care because $200 could be $250,000, or even 210, 205.
SPEAKER_02It adds up $5,000 more a day. Yeah, if that's all adds another hundred thousand um uh at the end of the month.
SPEAKER_00This is more of a stuff like this, you know, because I I was like you 2022, 2023. We got uh a crack, you know. What the fuck is done? I was to seven million dollars a month in this in revenue and so on, then margin go so very down, and I have very, very good revenue. And but uh, where is the margin? I don't do what I do, I make happy the fulfillment, I make happy the goods producer, I do, you know, everybody except me. The feel is it's that's a problem. And there I opened my eye and I said, okay, I have to do something else. I'm gonna call the customers, I'm gonna get in touch with them personally. I speak with 10, 20, 30 people, I see what are their pain, and I develop something for my team, which we are still doing until now. Yeah, we nurture the relationship and then we sell something else, easy as that. Okay. It was 2023, yeah. Because when you have a customer that you have to pay to get it, perfect. You you paid it already, is there? But now you have to do something to keep making in buying again. You got a new product he has to buy from you. Otherwise, you buy from somebody else. So why why not? And that that's the stuff. So DIMBOund for me is such a huge opportunity. If you know how to do it well, if you know how to move in this, if you find the right call center, right company which can support you in a loop, they will print for you. Even sending a blast of mail to 10,000 people, 10,000 of your buyers. You got any questions, this today is your day. Call me here. Boom. They call you, they will call 200 people, 300 people. You might not convert 300 on 300, but you convert on 40. 40 per 400. You know, there is something there. So 16,000.
SPEAKER_02For the for the inbound, though, what do you do do you consult with your client and you look at their their their landing page? I mean, you look at their whole flow, you look at the flow and you say, Hey, add the number there. Do you guys tell them to do that?
SPEAKER_00Yeah, when they do the onboarding with us for you, first thing we do, we we um when we onboard them, the account manager there, Erica, by the way, she's really amazing. You you met her, yeah.
SPEAKER_02Of course, yeah.
SPEAKER_00She joined the staff, she sees where we need to place the number. We give you a phone number for different uh different different places, okay? So then eventually we track where is receiving more sales, okay. Where are we receiving more sales or more coal, and then we tell to you. So eventually we can even spend more traffic in advertising. If you know that the thank you page number six, which you are using, is better and is having more call, and we are selling more, yeah. You will you will send more traffic to this uh sales page that then led to this thank you page. Yeah, so we will consult and we do it. I mean, um, we do even customer care for free. Because my goal is to make you uh keeping solid, keeping bigger, because you know, then after you have to pay the invoice, you have to be you know healthy, you have to be happy, you know. There is multiple stuff, yeah. One more stuff, and then I think that uh I mean I I have to go to speak at the mastermind, and then we then we go.
SPEAKER_02But this is great. I mean, you you got my head spinning. I know a lot of like we're gonna get you a lot of clients on the peptide, perfect Miami coming, yeah.
SPEAKER_00Tell you perfect. Miami next week, yeah, yeah, perfect. Yes, here we go. Again, again, again, guys, he don't drink, I'm not drinking. Yes, I drink mock tell.
SPEAKER_02We do cigars.
SPEAKER_00Uh Lama cigars. Every time I met you, you subscribed for the for the cigar lounge. I see. Yeah, I know. Yeah, I see. I bought right there, boom. Not think too much.
SPEAKER_02It wasn't that much.
SPEAKER_00And that's okay. Yeah, 10,000. Proximity, bro.
SPEAKER_02Proximity. Yeah, and it's okay. Talking about a cigar, there's a great cigar lounge, red phone booth in Miami. We went there with a bunch of really good, successful young, young people. I like the youth in Miami. You got these these young, these young guys, anywhere from like 18 to 25, that are they fucking they're making money, they're they're they're taking care of themselves and they hustle. But a lot of them like cigars. So they're in the cigar lounge. So we went there, we hung out with a few of them, and uh, I signed up that day. I became a member of the lounge. It's good. You did you take clients there that smoke, they like it, man. They have a great cigar selection. It's good. We'll go there next week for sure. We can go, of course. Yeah, we'll bring you in my peptide guys, make some fucking money as well. We'll make some fucking months. $150 cohibas, $200. I need to go to the mask, man. What that means.
SPEAKER_00What that makes you think. Shit, we've been going for an hour. We gotta go. Money making money. Perfect, yeah. All right. Perfect. Uh there it goes, very good.
Stop Leaks And Final Call To Action
SPEAKER_02Stop leaking fucking money, guys. No more likes leaks. You want to leak. We wear fucking underwear so we don't leak, right? Motherfucking OP word depends. You guys gotta fucking stop leaking. You guys are leaking money left to right. He had a guy, peptide guy, leaking. You give him back $1.3 million dollars. It's not the fucking money.
SPEAKER_00At the moment, it's $10 million because we started the seven months ago.
SPEAKER_02It's a lot of money, man. Marco's here to save the fucking day. They sell for you. ISUFORU.com slash LFG. Get your fucking money. We're giving out, we're giving out what are we doing here at the show? Five thousand dollars. Motherfuckers, World Cup tickets are expensive. Get that money. You can't go to a fucking World Cup, make it fucking nothing. You gotta get that money. That guy can buy a whole box sweep. 1.3 million. Marco, man. Hit him up, iSellforyu.com. Remember the slash LFG. Get that fucking money. Let's fucking go.
SPEAKER_00Let's fucking go.
Sponsor Replay And Closing
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