Buying and Beyond

Season 3 Episode 1: All roads lead to a Buyer. A buyer is at the heart of every company. We discuss how to manage all those internal department relationships.

Buying & Beyond Season 3 Episode 1

A Buyer is so central to a company, there are so many relationships you need to build for successful sales, and the customer is at the heart of everything - everyone's responsibility in a company is to focus on making it the best experience for a customer, whether that be price, stock levels, design, quality, placement, POS, service…

So here are the 3 takeaways from today's episode

  1. We’ll have to start with ‘all roads lead to a buyer’ - so it’s important not to work in silo, you need the support of all the teams, share your ideas and aspirations, these are the people around you bring your vision to life!
  2. We’re all working towards the same goal - despite different skill sets, different focus and different KPIs, the ultimate goal is still the same - to drive the company forwards
  3. Customers are at the heart of the company - they have to be. If your customer isn’t the reason that you do the work that you do as a retailer, than you’re not heading in the right direction!


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