Season 3 Episode 4: The reality of retail. We look back at the golden years, the pandemic & the golden quarter!

This episode is all about the reality check when talking about retail! We talk about how much retail has changed over the past decade or so and the impact of the pandemic - it was HUGE! It's not something we really want to remind us all about, but it's important not to forget about it and to recognise the importance it had, it was a massive moment in our careers, completely unpressedented times!

Retail is tough right now, it can feel like a rollercoaster, and the advancements of tech can be a help and a hindrance, but there has also never been a better time to get involved, either with an established retailer or to start and grow your own retail business. It’s a fascinating, if often challenging, and ever changing landscape.  It's the perfect time to embrace change, keep evolving to keep ahead of the market and future-proof businesses.

Here’s our top 3 takeaways from this episode  - 

1. Challenges only make us stronger. It might feel awful at the time, but it really does enhance your skill set to work your way through difficult times. It’s how you embrace these and find solutions - although let's hope there’s not going to be another pandemic anytime soon!
2. It’s crucial for brands to turn their stores into destinations consumers want to spend time in; a whole store experiences with extra services that make it a place you want to go. 
3. There’s still a huge amount of change to come for retail, change is happening at a faster rate than ever with the ever developing technologies - it’s exciting and terrifying, but we need to embrace the positives and focus on how it can improve productivity and profitability!