{"version":"1.0.0","segments":[{"speaker":"Tom Morgan","startTime":36.807,"endTime":37.057,"body":"It's"},{"speaker":"Tom Morgan","startTime":37.057,"endTime":37.287,"body":"time"},{"speaker":"Tom Morgan","startTime":37.287,"endTime":37.367,"body":"for"},{"speaker":"Tom Morgan","startTime":37.367,"endTime":37.607,"body":"another"},{"speaker":"Tom Morgan","startTime":37.627,"endTime":38.337,"body":"ACP"},{"speaker":"Tom Morgan","startTime":38.647,"endTime":39.057,"body":"and"},{"speaker":"Tom Morgan","startTime":39.067,"endTime":39.227,"body":"we"},{"speaker":"Tom Morgan","startTime":39.227,"endTime":39.317,"body":"are"},{"speaker":"Tom Morgan","startTime":39.317,"endTime":39.697,"body":"back."},{"speaker":"Tom Morgan","startTime":39.727,"endTime":39.867,"body":"We"},{"speaker":"Tom Morgan","startTime":39.867,"endTime":40.147,"body":"are"},{"speaker":"Tom Morgan","startTime":40.157,"endTime":40.937,"body":"refreshed"},{"speaker":"Tom Morgan","startTime":40.997,"endTime":41.457,"body":"and"},{"speaker":"Tom Morgan","startTime":41.697,"endTime":41.887,"body":"we're"},{"speaker":"Tom Morgan","startTime":41.887,"endTime":42.147,"body":"looking"},{"speaker":"Tom Morgan","startTime":42.147,"endTime":42.517,"body":"forward"},{"speaker":"Tom Morgan","startTime":42.577,"endTime":43.077,"body":"to"},{"speaker":"Tom Morgan","startTime":43.187,"endTime":43.697,"body":"talking"},{"speaker":"Tom Morgan","startTime":43.697,"endTime":44.047,"body":"for"},{"speaker":"Tom Morgan","startTime":44.077,"endTime":44.347,"body":"another"},{"speaker":"Tom Morgan","startTime":44.357,"endTime":44.917,"body":"episode."},{"speaker":"Tom Morgan","startTime":45.177,"endTime":45.447,"body":"Alex"},{"speaker":"Tom Morgan","startTime":45.447,"endTime":45.547,"body":"is"},{"speaker":"Tom Morgan","startTime":45.547,"endTime":45.697,"body":"with"},{"speaker":"Tom Morgan","startTime":45.697,"endTime":45.897,"body":"me."},{"speaker":"Tom Morgan","startTime":45.907,"endTime":46.107,"body":"Hello,"},{"speaker":"Tom Morgan","startTime":46.107,"endTime":46.417,"body":"Alex."},{"speaker":"Tom Morgan","startTime":46.417,"endTime":46.497,"body":"How"},{"speaker":"Tom Morgan","startTime":46.497,"endTime":46.577,"body":"are"},{"speaker":"Tom Morgan","startTime":46.577,"endTime":46.857,"body":"you?"},{"speaker":"Alex Baker","startTime":47.357,"endTime":47.517,"body":"Hi,"},{"speaker":"Alex Baker","startTime":47.517,"endTime":47.787,"body":"Tom."},{"speaker":"Alex Baker","startTime":47.817,"endTime":48.027,"body":"Yep."},{"speaker":"Alex Baker","startTime":48.057,"endTime":48.207,"body":"Good."},{"speaker":"Alex Baker","startTime":48.207,"endTime":48.427,"body":"Thank"},{"speaker":"Alex Baker","startTime":48.427,"endTime":48.637,"body":"you."},{"speaker":"Alex Baker","startTime":48.747,"endTime":48.917,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":48.917,"endTime":49.337,"body":"also"},{"speaker":"Alex Baker","startTime":49.407,"endTime":49.937,"body":"refreshed."},{"speaker":"Alex Baker","startTime":49.947,"endTime":50.127,"body":"Just"},{"speaker":"Alex Baker","startTime":50.127,"endTime":50.207,"body":"had"},{"speaker":"Alex Baker","startTime":50.207,"endTime":50.267,"body":"a"},{"speaker":"Alex Baker","startTime":50.267,"endTime":50.507,"body":"week"},{"speaker":"Alex Baker","startTime":50.507,"endTime":50.867,"body":"off"},{"speaker":"Alex Baker","startTime":51.347,"endTime":51.677,"body":"now,"},{"speaker":"Alex Baker","startTime":51.707,"endTime":51.857,"body":"back"},{"speaker":"Alex Baker","startTime":51.917,"endTime":52.007,"body":"at"},{"speaker":"Alex Baker","startTime":52.007,"endTime":52.507,"body":"work,"},{"speaker":"Alex Baker","startTime":52.537,"endTime":52.827,"body":"ready"},{"speaker":"Alex Baker","startTime":52.827,"endTime":53.107,"body":"to"},{"speaker":"Alex Baker","startTime":53.367,"endTime":53.657,"body":"talk"},{"speaker":"Alex Baker","startTime":53.657,"endTime":53.907,"body":"more"},{"speaker":"Alex Baker","startTime":53.947,"endTime":54.247,"body":"Amazon"},{"speaker":"Alex Baker","startTime":54.247,"endTime":54.517,"body":"Connect"},{"speaker":"Alex Baker","startTime":54.517,"endTime":54.857,"body":"stuff."},{"speaker":"Tom Morgan","startTime":55.417,"endTime":55.907,"body":"Excellent."},{"speaker":"Tom Morgan","startTime":55.917,"endTime":56.327,"body":"Excellent."},{"speaker":"Tom Morgan","startTime":56.827,"endTime":57.097,"body":"Before"},{"speaker":"Tom Morgan","startTime":57.097,"endTime":57.247,"body":"we"},{"speaker":"Tom Morgan","startTime":57.247,"endTime":57.567,"body":"really"},{"speaker":"Tom Morgan","startTime":57.567,"endTime":57.677,"body":"get"},{"speaker":"Tom Morgan","startTime":57.687,"endTime":57.907,"body":"into"},{"speaker":"Tom Morgan","startTime":57.907,"endTime":57.987,"body":"the"},{"speaker":"Tom Morgan","startTime":57.987,"endTime":58.237,"body":"meat"},{"speaker":"Tom Morgan","startTime":58.287,"endTime":58.487,"body":"of"},{"speaker":"Tom Morgan","startTime":58.537,"endTime":58.867,"body":"this"},{"speaker":"Tom Morgan","startTime":58.907,"endTime":59.587,"body":"episode"},{"speaker":"Tom Morgan","startTime":59.637,"endTime":60.117,"body":"let's"},{"speaker":"Tom Morgan","startTime":60.137,"endTime":60.407,"body":"have"},{"speaker":"Tom Morgan","startTime":60.427,"endTime":60.607,"body":"a"},{"speaker":"Tom Morgan","startTime":60.647,"endTime":60.897,"body":"little"},{"speaker":"Tom Morgan","startTime":60.907,"endTime":61.567,"body":"starter."},{"speaker":"Tom Morgan","startTime":61.857,"endTime":62.287,"body":"And"},{"speaker":"Tom Morgan","startTime":62.327,"endTime":62.437,"body":"let's"},{"speaker":"Tom Morgan","startTime":62.447,"endTime":62.827,"body":"start"},{"speaker":"Tom Morgan","startTime":62.827,"endTime":63.147,"body":"with"},{"speaker":"Tom Morgan","startTime":63.197,"endTime":63.647,"body":"any"},{"speaker":"Tom Morgan","startTime":63.665,"endTime":64.535,"body":"exciting"},{"speaker":"Tom Morgan","startTime":64.605,"endTime":64.915,"body":"news"},{"speaker":"Tom Morgan","startTime":64.915,"endTime":65.445,"body":"items"},{"speaker":"Tom Morgan","startTime":65.445,"endTime":65.615,"body":"that"},{"speaker":"Tom Morgan","startTime":65.645,"endTime":65.885,"body":"we"},{"speaker":"Tom Morgan","startTime":65.885,"endTime":66.305,"body":"may"},{"speaker":"Tom Morgan","startTime":66.325,"endTime":66.545,"body":"have"},{"speaker":"Tom Morgan","startTime":66.545,"endTime":66.875,"body":"missed"},{"speaker":"Tom Morgan","startTime":66.885,"endTime":67.265,"body":"since"},{"speaker":"Tom Morgan","startTime":67.275,"endTime":67.705,"body":"the"},{"speaker":"Tom Morgan","startTime":67.785,"endTime":68.315,"body":"last"},{"speaker":"Tom Morgan","startTime":68.335,"endTime":68.865,"body":"episode."},{"speaker":"Tom Morgan","startTime":68.875,"endTime":69.125,"body":"So"},{"speaker":"Tom Morgan","startTime":69.175,"endTime":69.555,"body":"Alex,"},{"speaker":"Tom Morgan","startTime":69.555,"endTime":69.645,"body":"what"},{"speaker":"Tom Morgan","startTime":69.645,"endTime":69.765,"body":"have"},{"speaker":"Tom Morgan","startTime":69.765,"endTime":69.985,"body":"we,"},{"speaker":"Tom Morgan","startTime":70.175,"endTime":70.315,"body":"what"},{"speaker":"Tom Morgan","startTime":70.315,"endTime":70.425,"body":"have"},{"speaker":"Tom Morgan","startTime":70.425,"endTime":70.535,"body":"we"},{"speaker":"Tom Morgan","startTime":70.535,"endTime":70.755,"body":"got?"},{"speaker":"Tom Morgan","startTime":70.755,"endTime":70.845,"body":"What"},{"speaker":"Tom Morgan","startTime":70.845,"endTime":70.935,"body":"have"},{"speaker":"Tom Morgan","startTime":70.935,"endTime":71.025,"body":"we"},{"speaker":"Tom Morgan","startTime":71.025,"endTime":71.075,"body":"been"},{"speaker":"Tom Morgan","startTime":71.085,"endTime":71.495,"body":"missing"},{"speaker":"Tom Morgan","startTime":71.495,"endTime":71.595,"body":"out"},{"speaker":"Tom Morgan","startTime":71.595,"endTime":71.845,"body":"on?"},{"speaker":"Alex Baker","startTime":72.085,"endTime":72.415,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":72.415,"endTime":72.495,"body":"I"},{"speaker":"Alex Baker","startTime":72.495,"endTime":72.745,"body":"feel"},{"speaker":"Alex Baker","startTime":72.745,"endTime":72.945,"body":"like"},{"speaker":"Alex Baker","startTime":72.945,"endTime":73.355,"body":"we've,"},{"speaker":"Alex Baker","startTime":73.845,"endTime":74.015,"body":"for"},{"speaker":"Alex Baker","startTime":74.025,"endTime":74.555,"body":"various"},{"speaker":"Alex Baker","startTime":74.595,"endTime":75.065,"body":"reasons,"},{"speaker":"Alex Baker","startTime":75.065,"endTime":75.125,"body":"you"},{"speaker":"Alex Baker","startTime":75.125,"endTime":75.145,"body":"know,"},{"speaker":"Alex Baker","startTime":75.275,"endTime":75.685,"body":"guests"},{"speaker":"Alex Baker","startTime":75.685,"endTime":75.855,"body":"and"},{"speaker":"Alex Baker","startTime":75.855,"endTime":75.925,"body":"what"},{"speaker":"Alex Baker","startTime":75.975,"endTime":76.165,"body":"have"},{"speaker":"Alex Baker","startTime":76.165,"endTime":76.3,"body":"you,"},{"speaker":"Alex Baker","startTime":76.3,"endTime":76.3,"body":"we,"},{"speaker":"Alex Baker","startTime":76.3,"endTime":76.845,"body":"we've"},{"speaker":"Alex Baker","startTime":76.865,"endTime":77.105,"body":"not"},{"speaker":"Alex Baker","startTime":77.115,"endTime":77.355,"body":"done"},{"speaker":"Alex Baker","startTime":77.605,"endTime":77.735,"body":"The"},{"speaker":"Alex Baker","startTime":77.735,"endTime":78.065,"body":"news"},{"speaker":"Alex Baker","startTime":78.075,"endTime":78.555,"body":"section"},{"speaker":"Alex Baker","startTime":78.555,"endTime":78.685,"body":"for"},{"speaker":"Alex Baker","startTime":78.685,"endTime":78.735,"body":"a"},{"speaker":"Alex Baker","startTime":78.735,"endTime":78.805,"body":"little"},{"speaker":"Alex Baker","startTime":78.825,"endTime":79.335,"body":"while."},{"speaker":"Alex Baker","startTime":79.555,"endTime":80.015,"body":"We,"},{"speaker":"Alex Baker","startTime":80.045,"endTime":80.185,"body":"we"},{"speaker":"Alex Baker","startTime":80.185,"endTime":80.365,"body":"have"},{"speaker":"Alex Baker","startTime":80.365,"endTime":80.525,"body":"been"},{"speaker":"Alex Baker","startTime":80.525,"endTime":80.845,"body":"putting"},{"speaker":"Alex Baker","startTime":80.845,"endTime":81.025,"body":"out"},{"speaker":"Alex Baker","startTime":81.035,"endTime":81.745,"body":"monthly"},{"speaker":"Alex Baker","startTime":82.015,"endTime":82.385,"body":"Amazon"},{"speaker":"Alex Baker","startTime":82.385,"endTime":82.865,"body":"connect"},{"speaker":"Alex Baker","startTime":82.875,"endTime":83.225,"body":"what's"},{"speaker":"Alex Baker","startTime":83.235,"endTime":83.505,"body":"new"},{"speaker":"Alex Baker","startTime":83.505,"endTime":83.945,"body":"posts"},{"speaker":"Alex Baker","startTime":83.945,"endTime":84.195,"body":"on,"},{"speaker":"Alex Baker","startTime":84.215,"endTime":84.345,"body":"on"},{"speaker":"Alex Baker","startTime":84.655,"endTime":84.985,"body":"LinkedIn."},{"speaker":"Alex Baker","startTime":84.995,"endTime":85.265,"body":"So"},{"speaker":"Alex Baker","startTime":85.325,"endTime":85.535,"body":"this"},{"speaker":"Alex Baker","startTime":85.535,"endTime":85.695,"body":"kind"},{"speaker":"Alex Baker","startTime":85.695,"endTime":85.725,"body":"of"},{"speaker":"Alex Baker","startTime":85.755,"endTime":86.025,"body":"stuff"},{"speaker":"Alex Baker","startTime":86.025,"endTime":86.125,"body":"we"},{"speaker":"Alex Baker","startTime":86.125,"endTime":86.315,"body":"try"},{"speaker":"Alex Baker","startTime":86.315,"endTime":86.425,"body":"and"},{"speaker":"Alex Baker","startTime":86.425,"endTime":86.935,"body":"summarize"},{"speaker":"Alex Baker","startTime":86.935,"endTime":87.095,"body":"in"},{"speaker":"Alex Baker","startTime":87.095,"endTime":87.355,"body":"there,"},{"speaker":"Alex Baker","startTime":87.355,"endTime":87.635,"body":"but"},{"speaker":"Alex Baker","startTime":87.855,"endTime":88.145,"body":"just"},{"speaker":"Alex Baker","startTime":88.145,"endTime":88.255,"body":"to"},{"speaker":"Alex Baker","startTime":88.255,"endTime":88.495,"body":"pick"},{"speaker":"Alex Baker","startTime":88.495,"endTime":88.805,"body":"out"},{"speaker":"Alex Baker","startTime":88.815,"endTime":88.865,"body":"a"},{"speaker":"Alex Baker","startTime":88.865,"endTime":89.195,"body":"couple"},{"speaker":"Alex Baker","startTime":89.195,"endTime":89.365,"body":"of"},{"speaker":"Alex Baker","startTime":89.455,"endTime":89.575,"body":"the"},{"speaker":"Alex Baker","startTime":89.575,"endTime":89.895,"body":"things"},{"speaker":"Alex Baker","startTime":89.895,"endTime":90.045,"body":"in"},{"speaker":"Alex Baker","startTime":90.045,"endTime":90.295,"body":"the,"},{"speaker":"Alex Baker","startTime":90.325,"endTime":90.625,"body":"Amazon"},{"speaker":"Alex Baker","startTime":90.625,"endTime":90.875,"body":"connect"},{"speaker":"Alex Baker","startTime":90.905,"endTime":91.315,"body":"release"},{"speaker":"Alex Baker","startTime":91.315,"endTime":91.765,"body":"notes"},{"speaker":"Alex Baker","startTime":91.815,"endTime":91.995,"body":"over"},{"speaker":"Alex Baker","startTime":92.025,"endTime":92.135,"body":"the"},{"speaker":"Alex Baker","startTime":92.135,"endTime":92.755,"body":"past"},{"speaker":"Alex Baker","startTime":93.015,"endTime":93.225,"body":"two"},{"speaker":"Alex Baker","startTime":93.225,"endTime":93.485,"body":"months,"},{"speaker":"Alex Baker","startTime":93.495,"endTime":93.705,"body":"so"},{"speaker":"Alex Baker","startTime":93.705,"endTime":94.125,"body":"Jan"},{"speaker":"Alex Baker","startTime":94.135,"endTime":94.315,"body":"and"},{"speaker":"Alex Baker","startTime":94.315,"endTime":94.705,"body":"Feb"},{"speaker":"Alex Baker","startTime":94.775,"endTime":95.045,"body":"we've"},{"speaker":"Alex Baker","startTime":95.045,"endTime":95.305,"body":"got"},{"speaker":"Alex Baker","startTime":95.355,"endTime":95.585,"body":"some"},{"speaker":"Alex Baker","startTime":95.585,"endTime":95.725,"body":"good"},{"speaker":"Alex Baker","startTime":95.725,"endTime":96.135,"body":"updates"},{"speaker":"Alex Baker","startTime":96.175,"endTime":96.485,"body":"around"},{"speaker":"Alex Baker","startTime":96.485,"endTime":97.295,"body":"dashboards"},{"speaker":"Alex Baker","startTime":97.635,"endTime":97.835,"body":"that"},{"speaker":"Alex Baker","startTime":97.835,"endTime":98.065,"body":"real"},{"speaker":"Alex Baker","startTime":98.065,"endTime":98.335,"body":"time"},{"speaker":"Alex Baker","startTime":98.335,"endTime":98.815,"body":"dashboard"},{"speaker":"Alex Baker","startTime":98.815,"endTime":99.565,"body":"capability"},{"speaker":"Alex Baker","startTime":99.565,"endTime":99.935,"body":"is"},{"speaker":"Alex Baker","startTime":100.325,"endTime":100.755,"body":"constantly"},{"speaker":"Alex Baker","startTime":100.755,"endTime":101.255,"body":"growing,"},{"speaker":"Alex Baker","startTime":101.505,"endTime":101.645,"body":"so"},{"speaker":"Alex Baker","startTime":101.645,"endTime":101.805,"body":"you've"},{"speaker":"Alex Baker","startTime":101.805,"endTime":101.955,"body":"got"},{"speaker":"Alex Baker","startTime":102.005,"endTime":102.555,"body":"a"},{"speaker":"Alex Baker","startTime":103.065,"endTime":103.355,"body":"real"},{"speaker":"Alex Baker","startTime":103.355,"endTime":103.565,"body":"time"},{"speaker":"Alex Baker","startTime":103.565,"endTime":103.965,"body":"dashboard"},{"speaker":"Alex Baker","startTime":103.965,"endTime":104.075,"body":"for"},{"speaker":"Alex Baker","startTime":104.085,"endTime":104.375,"body":"agent"},{"speaker":"Alex Baker","startTime":104.405,"endTime":105.035,"body":"activity,"},{"speaker":"Alex Baker","startTime":105.035,"endTime":105.145,"body":"for"},{"speaker":"Alex Baker","startTime":105.145,"endTime":105.645,"body":"example,"},{"speaker":"Alex Baker","startTime":105.645,"endTime":105.775,"body":"that"},{"speaker":"Alex Baker","startTime":105.775,"endTime":105.925,"body":"was"},{"speaker":"Alex Baker","startTime":105.925,"endTime":106.305,"body":"released"},{"speaker":"Alex Baker","startTime":106.305,"endTime":106.415,"body":"in"},{"speaker":"Alex Baker","startTime":106.415,"endTime":107.005,"body":"January."},{"speaker":"Alex Baker","startTime":107.565,"endTime":108.165,"body":"Going"},{"speaker":"Alex Baker","startTime":108.375,"endTime":108.465,"body":"a"},{"speaker":"Alex Baker","startTime":108.465,"endTime":108.625,"body":"little"},{"speaker":"Alex Baker","startTime":108.625,"endTime":108.765,"body":"bit"},{"speaker":"Alex Baker","startTime":108.765,"endTime":109.125,"body":"away"},{"speaker":"Alex Baker","startTime":109.125,"endTime":109.365,"body":"from"},{"speaker":"Alex Baker","startTime":109.365,"endTime":109.625,"body":"that,"},{"speaker":"Alex Baker","startTime":109.735,"endTime":110.245,"body":"the"},{"speaker":"Alex Baker","startTime":110.395,"endTime":110.665,"body":"sort"},{"speaker":"Alex Baker","startTime":110.665,"endTime":110.915,"body":"of"},{"speaker":"Alex Baker","startTime":111.215,"endTime":111.705,"body":"tabular"},{"speaker":"Alex Baker","startTime":111.705,"endTime":112.285,"body":"format"},{"speaker":"Alex Baker","startTime":112.445,"endTime":112.715,"body":"that"},{"speaker":"Alex Baker","startTime":112.715,"endTime":113.005,"body":"was"},{"speaker":"Alex Baker","startTime":113.015,"endTime":113.375,"body":"previously,"},{"speaker":"Alex Baker","startTime":113.745,"endTime":114.025,"body":"well"},{"speaker":"Alex Baker","startTime":114.025,"endTime":114.145,"body":"is"},{"speaker":"Alex Baker","startTime":114.155,"endTime":114.485,"body":"still"},{"speaker":"Alex Baker","startTime":114.485,"endTime":114.825,"body":"there,"},{"speaker":"Alex Baker","startTime":114.875,"endTime":115.115,"body":"but"},{"speaker":"Alex Baker","startTime":115.395,"endTime":115.565,"body":"you"},{"speaker":"Alex Baker","startTime":115.565,"endTime":115.705,"body":"know"},{"speaker":"Alex Baker","startTime":116.255,"endTime":116.625,"body":"that"},{"speaker":"Alex Baker","startTime":116.645,"endTime":116.835,"body":"was"},{"speaker":"Alex Baker","startTime":116.835,"endTime":117.385,"body":"previously"},{"speaker":"Alex Baker","startTime":117.385,"endTime":117.985,"body":"available"},{"speaker":"Alex Baker","startTime":118.315,"endTime":118.505,"body":"in"},{"speaker":"Alex Baker","startTime":118.505,"endTime":118.995,"body":"Connect."},{"speaker":"Alex Baker","startTime":119.365,"endTime":119.575,"body":"You're"},{"speaker":"Alex Baker","startTime":119.585,"endTime":119.865,"body":"getting"},{"speaker":"Alex Baker","startTime":119.865,"endTime":120.135,"body":"more"},{"speaker":"Alex Baker","startTime":120.135,"endTime":120.255,"body":"of"},{"speaker":"Alex Baker","startTime":120.255,"endTime":120.415,"body":"a"},{"speaker":"Alex Baker","startTime":120.665,"endTime":120.765,"body":"A"},{"speaker":"Alex Baker","startTime":120.765,"endTime":121.265,"body":"visual"},{"speaker":"Alex Baker","startTime":121.265,"endTime":121.835,"body":"looking"},{"speaker":"Alex Baker","startTime":121.955,"endTime":122.655,"body":"dashboard,"},{"speaker":"Alex Baker","startTime":122.725,"endTime":122.965,"body":"which"},{"speaker":"Alex Baker","startTime":122.965,"endTime":123.075,"body":"you"},{"speaker":"Alex Baker","startTime":123.095,"endTime":123.485,"body":"can"},{"speaker":"Alex Baker","startTime":123.595,"endTime":124.075,"body":"tailor"},{"speaker":"Alex Baker","startTime":124.145,"endTime":124.475,"body":"things"},{"speaker":"Alex Baker","startTime":124.475,"endTime":124.915,"body":"like"},{"speaker":"Alex Baker","startTime":124.995,"endTime":125.435,"body":"the,"},{"speaker":"Alex Baker","startTime":125.485,"endTime":125.625,"body":"the"},{"speaker":"Alex Baker","startTime":125.625,"endTime":126.105,"body":"widgets"},{"speaker":"Alex Baker","startTime":126.125,"endTime":126.235,"body":"that"},{"speaker":"Alex Baker","startTime":126.235,"endTime":126.295,"body":"you"},{"speaker":"Alex Baker","startTime":126.305,"endTime":126.555,"body":"have"},{"speaker":"Alex Baker","startTime":126.555,"endTime":126.715,"body":"on"},{"speaker":"Alex Baker","startTime":126.715,"endTime":126.925,"body":"it"},{"speaker":"Alex Baker","startTime":127.255,"endTime":127.875,"body":"the,"},{"speaker":"Alex Baker","startTime":128.035,"endTime":128.335,"body":"the"},{"speaker":"Alex Baker","startTime":128.515,"endTime":129.085,"body":"metrics"},{"speaker":"Alex Baker","startTime":129.085,"endTime":129.295,"body":"that"},{"speaker":"Alex Baker","startTime":129.385,"endTime":129.895,"body":"display"},{"speaker":"Alex Baker","startTime":129.895,"endTime":130.045,"body":"on"},{"speaker":"Alex Baker","startTime":130.045,"endTime":130.155,"body":"the"},{"speaker":"Alex Baker","startTime":130.155,"endTime":130.695,"body":"widgets"},{"speaker":"Alex Baker","startTime":130.715,"endTime":130.825,"body":"and"},{"speaker":"Alex Baker","startTime":130.825,"endTime":131.005,"body":"then"},{"speaker":"Alex Baker","startTime":131.035,"endTime":131.265,"body":"things"},{"speaker":"Alex Baker","startTime":131.265,"endTime":131.455,"body":"like"},{"speaker":"Alex Baker","startTime":131.465,"endTime":131.645,"body":"your"},{"speaker":"Alex Baker","startTime":131.645,"endTime":132.345,"body":"thresholds."},{"speaker":"Alex Baker","startTime":132.345,"endTime":132.535,"body":"And"},{"speaker":"Alex Baker","startTime":132.575,"endTime":132.895,"body":"you"},{"speaker":"Alex Baker","startTime":132.905,"endTime":133.005,"body":"can"},{"speaker":"Alex Baker","startTime":133.005,"endTime":133.295,"body":"start"},{"speaker":"Alex Baker","startTime":133.295,"endTime":133.315,"body":"to"},{"speaker":"Alex Baker","startTime":133.325,"endTime":133.635,"body":"have"},{"speaker":"Alex Baker","startTime":134.045,"endTime":134.455,"body":"red,"},{"speaker":"Alex Baker","startTime":134.595,"endTime":134.905,"body":"amber,"},{"speaker":"Alex Baker","startTime":134.905,"endTime":135.335,"body":"green"},{"speaker":"Alex Baker","startTime":135.345,"endTime":136.105,"body":"statuses"},{"speaker":"Alex Baker","startTime":136.145,"endTime":136.315,"body":"on"},{"speaker":"Alex Baker","startTime":136.315,"endTime":136.575,"body":"different"},{"speaker":"Alex Baker","startTime":136.585,"endTime":137.195,"body":"metrics."},{"speaker":"Alex Baker","startTime":137.545,"endTime":137.785,"body":"There"},{"speaker":"Alex Baker","startTime":137.785,"endTime":137.865,"body":"are"},{"speaker":"Alex Baker","startTime":137.885,"endTime":138.515,"body":"also"},{"speaker":"Alex Baker","startTime":138.815,"endTime":139.415,"body":"metrics"},{"speaker":"Alex Baker","startTime":139.485,"endTime":139.905,"body":"around"},{"speaker":"Alex Baker","startTime":139.915,"endTime":140.255,"body":"things"},{"speaker":"Alex Baker","startTime":140.255,"endTime":140.675,"body":"like"},{"speaker":"Alex Baker","startTime":140.715,"endTime":140.975,"body":"so"},{"speaker":"Alex Baker","startTime":140.975,"endTime":141.365,"body":"Amazon"},{"speaker":"Alex Baker","startTime":141.365,"endTime":141.585,"body":"appears"},{"speaker":"Alex Baker","startTime":141.615,"endTime":141.705,"body":"to"},{"speaker":"Alex Baker","startTime":141.715,"endTime":141.845,"body":"be"},{"speaker":"Alex Baker","startTime":141.845,"endTime":141.955,"body":"sort"},{"speaker":"Alex Baker","startTime":141.955,"endTime":141.975,"body":"of"},{"speaker":"Alex Baker","startTime":142.025,"endTime":142.475,"body":"bringing"},{"speaker":"Alex Baker","startTime":142.775,"endTime":143.215,"body":"Lex"},{"speaker":"Alex Baker","startTime":143.245,"endTime":143.505,"body":"bot"},{"speaker":"Alex Baker","startTime":143.565,"endTime":144.285,"body":"creation,"},{"speaker":"Alex Baker","startTime":144.315,"endTime":144.665,"body":"making"},{"speaker":"Alex Baker","startTime":144.665,"endTime":144.725,"body":"it"},{"speaker":"Alex Baker","startTime":144.745,"endTime":144.825,"body":"a"},{"speaker":"Alex Baker","startTime":144.825,"endTime":145.015,"body":"lot"},{"speaker":"Alex Baker","startTime":145.015,"endTime":145.195,"body":"more"},{"speaker":"Alex Baker","startTime":145.255,"endTime":145.555,"body":"tightly"},{"speaker":"Alex Baker","startTime":145.555,"endTime":145.705,"body":"knit"},{"speaker":"Alex Baker","startTime":145.725,"endTime":146.115,"body":"into"},{"speaker":"Alex Baker","startTime":146.115,"endTime":146.425,"body":"Amazon"},{"speaker":"Alex Baker","startTime":146.425,"endTime":146.765,"body":"connect"},{"speaker":"Alex Baker","startTime":146.765,"endTime":147.145,"body":"itself."},{"speaker":"Alex Baker","startTime":147.145,"endTime":147.235,"body":"So"},{"speaker":"Alex Baker","startTime":147.235,"endTime":147.335,"body":"you"},{"speaker":"Alex Baker","startTime":147.335,"endTime":147.565,"body":"can"},{"speaker":"Alex Baker","startTime":147.745,"endTime":148.065,"body":"configure"},{"speaker":"Alex Baker","startTime":148.065,"endTime":148.545,"body":"bots"},{"speaker":"Alex Baker","startTime":148.555,"endTime":149.055,"body":"from"},{"speaker":"Alex Baker","startTime":149.195,"endTime":149.605,"body":"directly"},{"speaker":"Alex Baker","startTime":149.605,"endTime":149.935,"body":"within"},{"speaker":"Alex Baker","startTime":149.935,"endTime":150.235,"body":"the"},{"speaker":"Alex Baker","startTime":150.345,"endTime":150.655,"body":"connect"},{"speaker":"Alex Baker","startTime":150.685,"endTime":151.325,"body":"console,"},{"speaker":"Alex Baker","startTime":151.715,"endTime":152.005,"body":"but"},{"speaker":"Alex Baker","startTime":152.045,"endTime":152.235,"body":"you"},{"speaker":"Alex Baker","startTime":152.235,"endTime":152.405,"body":"can"},{"speaker":"Alex Baker","startTime":152.405,"endTime":152.985,"body":"also."},{"speaker":"Alex Baker","startTime":153.41,"endTime":153.69,"body":"Look"},{"speaker":"Alex Baker","startTime":153.69,"endTime":153.77,"body":"at"},{"speaker":"Alex Baker","startTime":153.81,"endTime":154.35,"body":"dashboards"},{"speaker":"Alex Baker","startTime":154.36,"endTime":154.59,"body":"for"},{"speaker":"Alex Baker","startTime":154.59,"endTime":154.74,"body":"them"},{"speaker":"Alex Baker","startTime":154.74,"endTime":154.86,"body":"as"},{"speaker":"Alex Baker","startTime":154.86,"endTime":155.1,"body":"well."},{"speaker":"Alex Baker","startTime":155.1,"endTime":155.22,"body":"So"},{"speaker":"Alex Baker","startTime":155.22,"endTime":155.38,"body":"you"},{"speaker":"Alex Baker","startTime":155.38,"endTime":155.61,"body":"can"},{"speaker":"Alex Baker","startTime":155.62,"endTime":156.07,"body":"within"},{"speaker":"Alex Baker","startTime":156.07,"endTime":156.67,"body":"connect,"},{"speaker":"Alex Baker","startTime":157.0,"endTime":157.24,"body":"check"},{"speaker":"Alex Baker","startTime":157.26,"endTime":157.45,"body":"out"},{"speaker":"Alex Baker","startTime":157.45,"endTime":157.54,"body":"your"},{"speaker":"Alex Baker","startTime":157.54,"endTime":157.7,"body":"bot"},{"speaker":"Alex Baker","startTime":157.74,"endTime":158.56,"body":"performance,"},{"speaker":"Alex Baker","startTime":158.59,"endTime":158.88,"body":"look"},{"speaker":"Alex Baker","startTime":158.88,"endTime":159.05,"body":"at"},{"speaker":"Alex Baker","startTime":159.05,"endTime":159.41,"body":"things"},{"speaker":"Alex Baker","startTime":159.41,"endTime":159.92,"body":"like"},{"speaker":"Alex Baker","startTime":159.97,"endTime":160.33,"body":"missed"},{"speaker":"Alex Baker","startTime":160.33,"endTime":161.19,"body":"utterances"},{"speaker":"Alex Baker","startTime":161.24,"endTime":161.4,"body":"and"},{"speaker":"Alex Baker","startTime":161.4,"endTime":161.53,"body":"that"},{"speaker":"Alex Baker","startTime":161.53,"endTime":161.7,"body":"kind"},{"speaker":"Alex Baker","startTime":161.7,"endTime":161.8,"body":"of"},{"speaker":"Alex Baker","startTime":161.8,"endTime":162.01,"body":"thing."},{"speaker":"Alex Baker","startTime":162.01,"endTime":162.12,"body":"So"},{"speaker":"Alex Baker","startTime":162.12,"endTime":162.23,"body":"you"},{"speaker":"Alex Baker","startTime":162.23,"endTime":162.36,"body":"can"},{"speaker":"Alex Baker","startTime":162.38,"endTime":162.58,"body":"do"},{"speaker":"Alex Baker","startTime":162.73,"endTime":162.81,"body":"a"},{"speaker":"Alex Baker","startTime":162.81,"endTime":163.01,"body":"sort"},{"speaker":"Alex Baker","startTime":163.01,"endTime":163.12,"body":"of"},{"speaker":"Alex Baker","startTime":163.16,"endTime":163.75,"body":"ongoing"},{"speaker":"Alex Baker","startTime":164.07,"endTime":164.45,"body":"tuning"},{"speaker":"Alex Baker","startTime":164.45,"endTime":164.56,"body":"of"},{"speaker":"Alex Baker","startTime":164.56,"endTime":164.59,"body":"your"},{"speaker":"Alex Baker","startTime":164.59,"endTime":165.13,"body":"bots."},{"speaker":"Alex Baker","startTime":165.68,"endTime":166.2,"body":"We've,"},{"speaker":"Alex Baker","startTime":166.47,"endTime":166.68,"body":"we've"},{"speaker":"Alex Baker","startTime":166.68,"endTime":166.97,"body":"also"},{"speaker":"Alex Baker","startTime":166.97,"endTime":167.31,"body":"got"},{"speaker":"Alex Baker","startTime":167.61,"endTime":167.74,"body":"the"},{"speaker":"Alex Baker","startTime":167.74,"endTime":168.29,"body":"ability"},{"speaker":"Alex Baker","startTime":168.29,"endTime":168.68,"body":"to"},{"speaker":"Alex Baker","startTime":168.7,"endTime":169.34,"body":"evaluate"},{"speaker":"Alex Baker","startTime":169.39,"endTime":169.76,"body":"agent"},{"speaker":"Alex Baker","startTime":169.81,"endTime":170.41,"body":"performance"},{"speaker":"Alex Baker","startTime":170.42,"endTime":170.59,"body":"for"},{"speaker":"Alex Baker","startTime":170.62,"endTime":171.09,"body":"email"},{"speaker":"Alex Baker","startTime":171.11,"endTime":171.78,"body":"contacts"},{"speaker":"Alex Baker","startTime":171.78,"endTime":172.29,"body":"now."},{"speaker":"Alex Baker","startTime":172.32,"endTime":172.46,"body":"So"},{"speaker":"Alex Baker","startTime":172.46,"endTime":172.6,"body":"up"},{"speaker":"Alex Baker","startTime":172.6,"endTime":173.23,"body":"until,"},{"speaker":"Alex Baker","startTime":173.32,"endTime":173.47,"body":"up"},{"speaker":"Alex Baker","startTime":173.47,"endTime":173.74,"body":"until"},{"speaker":"Alex Baker","startTime":173.74,"endTime":174.0,"body":"now,"},{"speaker":"Alex Baker","startTime":174.0,"endTime":174.26,"body":"it"},{"speaker":"Alex Baker","startTime":174.26,"endTime":174.53,"body":"was"},{"speaker":"Alex Baker","startTime":174.59,"endTime":174.87,"body":"voice"},{"speaker":"Alex Baker","startTime":174.87,"endTime":175.04,"body":"and"},{"speaker":"Alex Baker","startTime":175.04,"endTime":175.49,"body":"chat"},{"speaker":"Alex Baker","startTime":175.99,"endTime":176.29,"body":"with"},{"speaker":"Alex Baker","startTime":176.3,"endTime":176.69,"body":"the"},{"speaker":"Alex Baker","startTime":176.75,"endTime":177.61,"body":"introduction"},{"speaker":"Alex Baker","startTime":177.78,"endTime":177.94,"body":"of"},{"speaker":"Alex Baker","startTime":177.99,"endTime":178.42,"body":"email"},{"speaker":"Alex Baker","startTime":178.42,"endTime":178.75,"body":"fairly"},{"speaker":"Alex Baker","startTime":178.75,"endTime":179.27,"body":"recently."},{"speaker":"Alex Baker","startTime":179.27,"endTime":179.42,"body":"It's"},{"speaker":"Alex Baker","startTime":179.42,"endTime":179.7,"body":"nice"},{"speaker":"Alex Baker","startTime":179.7,"endTime":179.83,"body":"to"},{"speaker":"Alex Baker","startTime":179.83,"endTime":180.05,"body":"see"},{"speaker":"Alex Baker","startTime":180.05,"endTime":180.26,"body":"that"},{"speaker":"Alex Baker","startTime":180.26,"endTime":180.48,"body":"now"},{"speaker":"Alex Baker","startTime":180.48,"endTime":180.65,"body":"you"},{"speaker":"Alex Baker","startTime":180.65,"endTime":181.01,"body":"can"},{"speaker":"Alex Baker","startTime":181.2,"endTime":181.83,"body":"evaluate"},{"speaker":"Alex Baker","startTime":181.83,"endTime":182.22,"body":"your,"},{"speaker":"Alex Baker","startTime":182.31,"endTime":182.51,"body":"your"},{"speaker":"Alex Baker","startTime":182.51,"endTime":182.76,"body":"agent"},{"speaker":"Alex Baker","startTime":182.91,"endTime":183.28,"body":"performance"},{"speaker":"Alex Baker","startTime":183.28,"endTime":183.57,"body":"on"},{"speaker":"Alex Baker","startTime":183.75,"endTime":183.88,"body":"the"},{"speaker":"Alex Baker","startTime":183.88,"endTime":184.23,"body":"email"},{"speaker":"Alex Baker","startTime":184.23,"endTime":184.6,"body":"channel."},{"speaker":"Tom Morgan","startTime":184.745,"endTime":185.135,"body":"sense."},{"speaker":"Tom Morgan","startTime":185.215,"endTime":185.405,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":185.675,"endTime":185.815,"body":"makes"},{"speaker":"Tom Morgan","startTime":185.815,"endTime":186.155,"body":"sense."},{"speaker":"Tom Morgan","startTime":186.345,"endTime":186.375,"body":"Okay."},{"speaker":"Alex Baker","startTime":186.725,"endTime":187.115,"body":"Around"},{"speaker":"Alex Baker","startTime":187.115,"endTime":187.725,"body":"reinvent,"},{"speaker":"Alex Baker","startTime":187.765,"endTime":188.015,"body":"it"},{"speaker":"Alex Baker","startTime":188.015,"endTime":188.425,"body":"was,"},{"speaker":"Alex Baker","startTime":188.525,"endTime":188.635,"body":"it"},{"speaker":"Alex Baker","startTime":188.635,"endTime":188.785,"body":"was"},{"speaker":"Alex Baker","startTime":188.785,"endTime":189.205,"body":"mentioned"},{"speaker":"Alex Baker","startTime":189.215,"endTime":189.385,"body":"that"},{"speaker":"Alex Baker","startTime":189.385,"endTime":189.485,"body":"there"},{"speaker":"Alex Baker","startTime":189.765,"endTime":189.985,"body":"was"},{"speaker":"Alex Baker","startTime":189.985,"endTime":190.175,"body":"a"},{"speaker":"Alex Baker","startTime":190.205,"endTime":190.345,"body":"bit"},{"speaker":"Alex Baker","startTime":190.345,"endTime":190.455,"body":"of"},{"speaker":"Alex Baker","startTime":190.455,"endTime":190.535,"body":"a"},{"speaker":"Alex Baker","startTime":190.535,"endTime":191.065,"body":"revamp"},{"speaker":"Alex Baker","startTime":191.065,"endTime":191.245,"body":"of"},{"speaker":"Alex Baker","startTime":191.275,"endTime":191.535,"body":"the"},{"speaker":"Alex Baker","startTime":191.565,"endTime":191.995,"body":"outbound"},{"speaker":"Alex Baker","startTime":191.995,"endTime":192.535,"body":"campaign"},{"speaker":"Alex Baker","startTime":192.535,"endTime":192.875,"body":"outbound"},{"speaker":"Alex Baker","startTime":192.875,"endTime":193.315,"body":"dialer"},{"speaker":"Alex Baker","startTime":193.345,"endTime":193.555,"body":"type"},{"speaker":"Alex Baker","startTime":193.555,"endTime":194.425,"body":"functionality."},{"speaker":"Alex Baker","startTime":194.885,"endTime":195.155,"body":"And,"},{"speaker":"Alex Baker","startTime":195.195,"endTime":195.405,"body":"and"},{"speaker":"Alex Baker","startTime":195.405,"endTime":195.685,"body":"one"},{"speaker":"Alex Baker","startTime":195.715,"endTime":196.015,"body":"that's"},{"speaker":"Alex Baker","startTime":196.205,"endTime":196.815,"body":"related"},{"speaker":"Alex Baker","startTime":196.815,"endTime":196.965,"body":"to"},{"speaker":"Alex Baker","startTime":196.965,"endTime":197.245,"body":"that,"},{"speaker":"Alex Baker","startTime":197.545,"endTime":197.815,"body":"there's"},{"speaker":"Alex Baker","startTime":197.815,"endTime":198.105,"body":"a"},{"speaker":"Alex Baker","startTime":198.325,"endTime":198.715,"body":"currently"},{"speaker":"Alex Baker","startTime":198.715,"endTime":198.815,"body":"in"},{"speaker":"Alex Baker","startTime":198.815,"endTime":199.385,"body":"preview,"},{"speaker":"Alex Baker","startTime":199.385,"endTime":199.685,"body":"but"},{"speaker":"Alex Baker","startTime":200.055,"endTime":200.475,"body":"preview"},{"speaker":"Alex Baker","startTime":200.475,"endTime":200.595,"body":"of"},{"speaker":"Alex Baker","startTime":200.595,"endTime":201.215,"body":"persistent"},{"speaker":"Alex Baker","startTime":201.275,"endTime":201.705,"body":"agent"},{"speaker":"Alex Baker","startTime":201.705,"endTime":202.395,"body":"connections"},{"speaker":"Alex Baker","startTime":202.395,"endTime":202.545,"body":"for"},{"speaker":"Alex Baker","startTime":202.545,"endTime":202.995,"body":"faster"},{"speaker":"Alex Baker","startTime":202.995,"endTime":203.255,"body":"call"},{"speaker":"Alex Baker","startTime":203.255,"endTime":203.805,"body":"handling."},{"speaker":"Alex Baker","startTime":204.095,"endTime":204.285,"body":"So"},{"speaker":"Alex Baker","startTime":204.285,"endTime":204.345,"body":"I"},{"speaker":"Alex Baker","startTime":204.345,"endTime":204.645,"body":"think"},{"speaker":"Alex Baker","startTime":204.645,"endTime":204.855,"body":"some"},{"speaker":"Alex Baker","startTime":204.915,"endTime":205.115,"body":"of"},{"speaker":"Alex Baker","startTime":205.165,"endTime":205.695,"body":"the."},{"speaker":"Alex Baker","startTime":206.34,"endTime":206.55,"body":"Some"},{"speaker":"Alex Baker","startTime":206.55,"endTime":206.59,"body":"of"},{"speaker":"Alex Baker","startTime":206.6,"endTime":206.71,"body":"the"},{"speaker":"Alex Baker","startTime":206.71,"endTime":207.52,"body":"feedback"},{"speaker":"Alex Baker","startTime":207.62,"endTime":207.98,"body":"that"},{"speaker":"Alex Baker","startTime":208.05,"endTime":208.28,"body":"I'd"},{"speaker":"Alex Baker","startTime":208.28,"endTime":208.47,"body":"heard"},{"speaker":"Alex Baker","startTime":208.47,"endTime":208.57,"body":"in"},{"speaker":"Alex Baker","startTime":208.57,"endTime":208.66,"body":"the"},{"speaker":"Alex Baker","startTime":208.66,"endTime":209.2,"body":"past"},{"speaker":"Alex Baker","startTime":209.26,"endTime":209.53,"body":"when"},{"speaker":"Alex Baker","startTime":209.53,"endTime":209.8,"body":"using"},{"speaker":"Alex Baker","startTime":209.8,"endTime":209.92,"body":"the"},{"speaker":"Alex Baker","startTime":209.92,"endTime":210.25,"body":"outbound"},{"speaker":"Alex Baker","startTime":210.25,"endTime":210.59,"body":"dialer,"},{"speaker":"Alex Baker","startTime":210.59,"endTime":210.91,"body":"certainly"},{"speaker":"Alex Baker","startTime":210.91,"endTime":211.01,"body":"in"},{"speaker":"Alex Baker","startTime":211.01,"endTime":211.29,"body":"certain"},{"speaker":"Alex Baker","startTime":211.29,"endTime":211.96,"body":"locations"},{"speaker":"Alex Baker","startTime":211.96,"endTime":212.18,"body":"is"},{"speaker":"Alex Baker","startTime":212.19,"endTime":212.49,"body":"that"},{"speaker":"Alex Baker","startTime":213.01,"endTime":213.26,"body":"when"},{"speaker":"Alex Baker","startTime":213.26,"endTime":213.39,"body":"it"},{"speaker":"Alex Baker","startTime":213.39,"endTime":213.66,"body":"was"},{"speaker":"Alex Baker","startTime":213.7,"endTime":214.0,"body":"doing"},{"speaker":"Alex Baker","startTime":214.0,"endTime":214.21,"body":"that,"},{"speaker":"Alex Baker","startTime":214.22,"endTime":214.45,"body":"the,"},{"speaker":"Alex Baker","startTime":214.49,"endTime":214.6,"body":"the"},{"speaker":"Alex Baker","startTime":214.6,"endTime":215.01,"body":"setup"},{"speaker":"Alex Baker","startTime":215.01,"endTime":215.19,"body":"of"},{"speaker":"Alex Baker","startTime":215.19,"endTime":215.28,"body":"the"},{"speaker":"Alex Baker","startTime":215.28,"endTime":215.93,"body":"call,"},{"speaker":"Alex Baker","startTime":216.46,"endTime":217.06,"body":"sometimes"},{"speaker":"Alex Baker","startTime":217.06,"endTime":217.27,"body":"as"},{"speaker":"Alex Baker","startTime":217.27,"endTime":217.67,"body":"the,"},{"speaker":"Alex Baker","startTime":218.15,"endTime":218.29,"body":"the"},{"speaker":"Alex Baker","startTime":218.29,"endTime":218.85,"body":"customer,"},{"speaker":"Alex Baker","startTime":218.88,"endTime":218.99,"body":"the"},{"speaker":"Alex Baker","startTime":218.99,"endTime":219.66,"body":"recipient,"},{"speaker":"Alex Baker","startTime":219.76,"endTime":220.16,"body":"you"},{"speaker":"Alex Baker","startTime":220.16,"endTime":220.5,"body":"might"},{"speaker":"Alex Baker","startTime":220.7,"endTime":220.94,"body":"hear"},{"speaker":"Alex Baker","startTime":220.94,"endTime":220.99,"body":"a"},{"speaker":"Alex Baker","startTime":220.99,"endTime":221.18,"body":"bit,"},{"speaker":"Alex Baker","startTime":221.22,"endTime":221.31,"body":"a"},{"speaker":"Alex Baker","startTime":221.31,"endTime":221.46,"body":"bit"},{"speaker":"Alex Baker","startTime":221.46,"endTime":221.59,"body":"of"},{"speaker":"Alex Baker","startTime":221.59,"endTime":221.72,"body":"a"},{"speaker":"Alex Baker","startTime":221.77,"endTime":222.23,"body":"delay"},{"speaker":"Alex Baker","startTime":222.23,"endTime":222.38,"body":"as"},{"speaker":"Alex Baker","startTime":222.39,"endTime":222.51,"body":"you"},{"speaker":"Alex Baker","startTime":222.51,"endTime":222.71,"body":"were"},{"speaker":"Alex Baker","startTime":222.76,"endTime":223.16,"body":"getting,"},{"speaker":"Alex Baker","startTime":223.19,"endTime":223.38,"body":"as"},{"speaker":"Alex Baker","startTime":223.38,"endTime":223.72,"body":"everything"},{"speaker":"Alex Baker","startTime":223.72,"endTime":223.85,"body":"was"},{"speaker":"Alex Baker","startTime":223.85,"endTime":224.09,"body":"getting"},{"speaker":"Alex Baker","startTime":224.09,"endTime":224.67,"body":"connected"},{"speaker":"Alex Baker","startTime":225.32,"endTime":225.56,"body":"And"},{"speaker":"Alex Baker","startTime":225.56,"endTime":225.72,"body":"in"},{"speaker":"Alex Baker","startTime":225.73,"endTime":226.14,"body":"theory,"},{"speaker":"Alex Baker","startTime":226.14,"endTime":226.31,"body":"this"},{"speaker":"Alex Baker","startTime":226.31,"endTime":226.58,"body":"should"},{"speaker":"Alex Baker","startTime":226.58,"endTime":226.72,"body":"sort"},{"speaker":"Alex Baker","startTime":226.72,"endTime":226.74,"body":"of"},{"speaker":"Alex Baker","startTime":226.83,"endTime":227.09,"body":"try"},{"speaker":"Alex Baker","startTime":227.09,"endTime":227.25,"body":"and"},{"speaker":"Alex Baker","startTime":227.25,"endTime":227.65,"body":"reduce"},{"speaker":"Alex Baker","startTime":227.65,"endTime":227.83,"body":"that"},{"speaker":"Alex Baker","startTime":227.86,"endTime":228.28,"body":"delay"},{"speaker":"Alex Baker","startTime":228.28,"endTime":228.43,"body":"as"},{"speaker":"Alex Baker","startTime":228.43,"endTime":228.65,"body":"much"},{"speaker":"Alex Baker","startTime":228.65,"endTime":228.79,"body":"as"},{"speaker":"Alex Baker","startTime":228.79,"endTime":229.27,"body":"possible."},{"speaker":"Alex Baker","startTime":229.27,"endTime":229.44,"body":"So"},{"speaker":"Alex Baker","startTime":229.44,"endTime":229.62,"body":"it"},{"speaker":"Alex Baker","startTime":229.62,"endTime":229.83,"body":"might"},{"speaker":"Alex Baker","startTime":229.83,"endTime":230.03,"body":"just"},{"speaker":"Alex Baker","startTime":230.12,"endTime":230.55,"body":"make"},{"speaker":"Alex Baker","startTime":230.6,"endTime":230.71,"body":"it"},{"speaker":"Alex Baker","startTime":230.78,"endTime":230.86,"body":"a"},{"speaker":"Alex Baker","startTime":230.86,"endTime":231.02,"body":"bit"},{"speaker":"Alex Baker","startTime":231.02,"endTime":231.13,"body":"of"},{"speaker":"Alex Baker","startTime":231.13,"endTime":231.24,"body":"a,"},{"speaker":"Alex Baker","startTime":231.27,"endTime":231.43,"body":"an"},{"speaker":"Alex Baker","startTime":231.43,"endTime":231.71,"body":"easier"},{"speaker":"Alex Baker","startTime":231.71,"endTime":232.02,"body":"thing"},{"speaker":"Alex Baker","startTime":232.03,"endTime":232.32,"body":"to,"},{"speaker":"Alex Baker","startTime":232.53,"endTime":232.67,"body":"to"},{"speaker":"Alex Baker","startTime":232.67,"endTime":232.83,"body":"get"},{"speaker":"Alex Baker","startTime":232.83,"endTime":233.05,"body":"through"},{"speaker":"Alex Baker","startTime":233.05,"endTime":233.66,"body":"compliance"},{"speaker":"Alex Baker","startTime":233.66,"endTime":233.83,"body":"and"},{"speaker":"Alex Baker","startTime":233.83,"endTime":234.0,"body":"to,"},{"speaker":"Alex Baker","startTime":234.02,"endTime":234.14,"body":"to"},{"speaker":"Alex Baker","startTime":234.14,"endTime":234.4,"body":"start"},{"speaker":"Alex Baker","startTime":234.4,"endTime":234.71,"body":"using"},{"speaker":"Alex Baker","startTime":234.71,"endTime":234.85,"body":"that"},{"speaker":"Alex Baker","startTime":234.85,"endTime":235.63,"body":"functionality,"},{"speaker":"Alex Baker","startTime":236.52,"endTime":236.6,"body":"I"},{"speaker":"Alex Baker","startTime":236.6,"endTime":236.73,"body":"know"},{"speaker":"Alex Baker","startTime":236.73,"endTime":236.8,"body":"it's"},{"speaker":"Alex Baker","startTime":236.81,"endTime":237.23,"body":"something"},{"speaker":"Alex Baker","startTime":237.23,"endTime":237.51,"body":"that"},{"speaker":"Alex Baker","startTime":237.73,"endTime":237.96,"body":"with"},{"speaker":"Alex Baker","startTime":237.96,"endTime":238.07,"body":"the"},{"speaker":"Alex Baker","startTime":238.07,"endTime":238.76,"body":"revamp,"},{"speaker":"Alex Baker","startTime":238.84,"endTime":238.95,"body":"a"},{"speaker":"Alex Baker","startTime":238.95,"endTime":239.19,"body":"couple"},{"speaker":"Alex Baker","startTime":239.19,"endTime":239.32,"body":"of"},{"speaker":"Alex Baker","startTime":239.32,"endTime":239.43,"body":"our"},{"speaker":"Alex Baker","startTime":239.43,"endTime":239.97,"body":"customers"},{"speaker":"Alex Baker","startTime":239.97,"endTime":240.22,"body":"are"},{"speaker":"Alex Baker","startTime":240.27,"endTime":240.55,"body":"quite"},{"speaker":"Alex Baker","startTime":240.55,"endTime":240.86,"body":"keen"},{"speaker":"Alex Baker","startTime":240.86,"endTime":241.09,"body":"on,"},{"speaker":"Alex Baker","startTime":241.1,"endTime":241.29,"body":"on"},{"speaker":"Alex Baker","startTime":241.32,"endTime":241.59,"body":"taking"},{"speaker":"Alex Baker","startTime":241.59,"endTime":241.88,"body":"another"},{"speaker":"Alex Baker","startTime":241.88,"endTime":242.07,"body":"look"},{"speaker":"Alex Baker","startTime":242.12,"endTime":242.28,"body":"at"},{"speaker":"Alex Baker","startTime":242.28,"endTime":242.43,"body":"the"},{"speaker":"Alex Baker","startTime":242.43,"endTime":242.78,"body":"outbound"},{"speaker":"Alex Baker","startTime":242.78,"endTime":243.35,"body":"campaign"},{"speaker":"Tom Morgan","startTime":243.485,"endTime":243.665,"body":"that's"},{"speaker":"Tom Morgan","startTime":243.685,"endTime":243.835,"body":"good"},{"speaker":"Tom Morgan","startTime":243.835,"endTime":243.965,"body":"to"},{"speaker":"Tom Morgan","startTime":243.965,"endTime":244.105,"body":"know."},{"speaker":"Tom Morgan","startTime":244.305,"endTime":244.675,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":244.685,"endTime":244.695,"body":"I"},{"speaker":"Tom Morgan","startTime":244.695,"endTime":244.745,"body":"was"},{"speaker":"Tom Morgan","startTime":244.745,"endTime":244.855,"body":"gonna"},{"speaker":"Tom Morgan","startTime":244.855,"endTime":245.065,"body":"say,"},{"speaker":"Tom Morgan","startTime":245.065,"endTime":245.225,"body":"so"},{"speaker":"Tom Morgan","startTime":245.225,"endTime":245.365,"body":"if"},{"speaker":"Tom Morgan","startTime":245.365,"endTime":245.555,"body":"you've,"},{"speaker":"Tom Morgan","startTime":245.585,"endTime":245.755,"body":"if"},{"speaker":"Tom Morgan","startTime":245.755,"endTime":245.915,"body":"you've"},{"speaker":"Tom Morgan","startTime":245.915,"endTime":246.525,"body":"discounted"},{"speaker":"Tom Morgan","startTime":246.525,"endTime":246.645,"body":"or"},{"speaker":"Tom Morgan","startTime":246.645,"endTime":246.755,"body":"you've"},{"speaker":"Tom Morgan","startTime":246.775,"endTime":247.135,"body":"tried"},{"speaker":"Tom Morgan","startTime":247.135,"endTime":247.185,"body":"it"},{"speaker":"Tom Morgan","startTime":247.185,"endTime":247.305,"body":"and"},{"speaker":"Tom Morgan","startTime":247.305,"endTime":247.385,"body":"you"},{"speaker":"Tom Morgan","startTime":247.385,"endTime":247.635,"body":"haven't"},{"speaker":"Tom Morgan","startTime":247.635,"endTime":247.955,"body":"liked"},{"speaker":"Tom Morgan","startTime":247.955,"endTime":248.085,"body":"it"},{"speaker":"Tom Morgan","startTime":248.085,"endTime":248.235,"body":"and"},{"speaker":"Tom Morgan","startTime":248.235,"endTime":248.425,"body":"you,"},{"speaker":"Tom Morgan","startTime":248.455,"endTime":248.635,"body":"or"},{"speaker":"Tom Morgan","startTime":248.635,"endTime":248.835,"body":"even"},{"speaker":"Tom Morgan","startTime":248.835,"endTime":248.945,"body":"if"},{"speaker":"Tom Morgan","startTime":248.945,"endTime":249.165,"body":"you"},{"speaker":"Tom Morgan","startTime":249.395,"endTime":249.725,"body":"weren't"},{"speaker":"Tom Morgan","startTime":249.735,"endTime":250.075,"body":"really"},{"speaker":"Tom Morgan","startTime":250.075,"endTime":250.695,"body":"aware"},{"speaker":"Tom Morgan","startTime":250.775,"endTime":250.925,"body":"of"},{"speaker":"Tom Morgan","startTime":250.925,"endTime":251.115,"body":"that"},{"speaker":"Tom Morgan","startTime":251.155,"endTime":251.635,"body":"delay,"},{"speaker":"Tom Morgan","startTime":251.885,"endTime":252.075,"body":"if"},{"speaker":"Tom Morgan","startTime":252.075,"endTime":252.235,"body":"you"},{"speaker":"Tom Morgan","startTime":252.265,"endTime":252.565,"body":"didn't"},{"speaker":"Tom Morgan","startTime":252.575,"endTime":252.795,"body":"get"},{"speaker":"Tom Morgan","startTime":252.805,"endTime":252.885,"body":"the"},{"speaker":"Tom Morgan","startTime":252.885,"endTime":253.445,"body":"results"},{"speaker":"Tom Morgan","startTime":253.485,"endTime":253.625,"body":"that"},{"speaker":"Tom Morgan","startTime":253.625,"endTime":253.795,"body":"you"},{"speaker":"Tom Morgan","startTime":253.795,"endTime":254.455,"body":"wanted,"},{"speaker":"Tom Morgan","startTime":254.535,"endTime":254.865,"body":"maybe"},{"speaker":"Tom Morgan","startTime":254.865,"endTime":255.175,"body":"try"},{"speaker":"Tom Morgan","startTime":255.185,"endTime":255.205,"body":"it"},{"speaker":"Tom Morgan","startTime":255.205,"endTime":255.615,"body":"again,"},{"speaker":"Tom Morgan","startTime":255.655,"endTime":255.935,"body":"because"},{"speaker":"Tom Morgan","startTime":255.945,"endTime":256.015,"body":"it"},{"speaker":"Tom Morgan","startTime":256.015,"endTime":256.355,"body":"sounds"},{"speaker":"Tom Morgan","startTime":256.355,"endTime":256.615,"body":"like"},{"speaker":"Tom Morgan","startTime":256.615,"endTime":256.765,"body":"that"},{"speaker":"Tom Morgan","startTime":256.795,"endTime":257.265,"body":"experience"},{"speaker":"Tom Morgan","startTime":257.265,"endTime":257.315,"body":"is"},{"speaker":"Tom Morgan","startTime":257.315,"endTime":257.385,"body":"a"},{"speaker":"Tom Morgan","startTime":257.395,"endTime":257.535,"body":"little"},{"speaker":"Tom Morgan","startTime":257.535,"endTime":257.695,"body":"bit"},{"speaker":"Tom Morgan","startTime":257.695,"endTime":258.005,"body":"slicker,"},{"speaker":"Tom Morgan","startTime":258.005,"endTime":258.475,"body":"a"},{"speaker":"Tom Morgan","startTime":258.555,"endTime":258.685,"body":"little"},{"speaker":"Tom Morgan","startTime":258.685,"endTime":258.845,"body":"bit"},{"speaker":"Tom Morgan","startTime":258.845,"endTime":258.975,"body":"more"},{"speaker":"Tom Morgan","startTime":258.975,"endTime":259.595,"body":"natural"},{"speaker":"Tom Morgan","startTime":259.775,"endTime":259.945,"body":"than"},{"speaker":"Tom Morgan","startTime":259.945,"endTime":260.105,"body":"it,"},{"speaker":"Tom Morgan","startTime":260.165,"endTime":260.325,"body":"than"},{"speaker":"Tom Morgan","startTime":260.325,"endTime":260.435,"body":"it"},{"speaker":"Tom Morgan","startTime":260.435,"endTime":260.925,"body":"previously"},{"speaker":"Tom Morgan","startTime":260.925,"endTime":261.115,"body":"has"},{"speaker":"Tom Morgan","startTime":261.115,"endTime":261.345,"body":"been."},{"speaker":"Alex Baker","startTime":261.595,"endTime":261.895,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":261.895,"endTime":262.335,"body":"definitely,"},{"speaker":"Alex Baker","startTime":262.375,"endTime":262.735,"body":"definitely"},{"speaker":"Alex Baker","startTime":262.735,"endTime":262.985,"body":"worth"},{"speaker":"Alex Baker","startTime":262.985,"endTime":263.275,"body":"looking"},{"speaker":"Alex Baker","startTime":263.275,"endTime":263.445,"body":"at"},{"speaker":"Alex Baker","startTime":263.745,"endTime":264.165,"body":"again."},{"speaker":"Alex Baker","startTime":264.355,"endTime":264.865,"body":"We've"},{"speaker":"Alex Baker","startTime":264.895,"endTime":265.245,"body":"got"},{"speaker":"Alex Baker","startTime":265.255,"endTime":265.705,"body":"one"},{"speaker":"Alex Baker","startTime":265.735,"endTime":266.535,"body":"around"},{"speaker":"Alex Baker","startTime":266.835,"endTime":267.295,"body":"performance"},{"speaker":"Alex Baker","startTime":267.295,"endTime":268.115,"body":"evaluation."},{"speaker":"Alex Baker","startTime":268.115,"endTime":268.315,"body":"So"},{"speaker":"Alex Baker","startTime":268.345,"endTime":268.815,"body":"this"},{"speaker":"Alex Baker","startTime":269.145,"endTime":269.675,"body":"arguably"},{"speaker":"Alex Baker","startTime":269.855,"endTime":270.345,"body":"fairly"},{"speaker":"Alex Baker","startTime":270.895,"endTime":271.105,"body":"small"},{"speaker":"Alex Baker","startTime":271.115,"endTime":271.415,"body":"release,"},{"speaker":"Alex Baker","startTime":271.415,"endTime":271.555,"body":"but"},{"speaker":"Alex Baker","startTime":271.555,"endTime":271.675,"body":"you"},{"speaker":"Alex Baker","startTime":271.675,"endTime":271.925,"body":"can"},{"speaker":"Alex Baker","startTime":272.005,"endTime":272.775,"body":"automatically"},{"speaker":"Alex Baker","startTime":272.785,"endTime":273.155,"body":"send."},{"speaker":"Alex Baker","startTime":273.675,"endTime":274.035,"body":"Email"},{"speaker":"Alex Baker","startTime":274.035,"endTime":274.915,"body":"notifications"},{"speaker":"Alex Baker","startTime":274.915,"endTime":275.015,"body":"to"},{"speaker":"Alex Baker","startTime":275.035,"endTime":275.535,"body":"agents"},{"speaker":"Alex Baker","startTime":275.855,"endTime":276.445,"body":"when"},{"speaker":"Alex Baker","startTime":276.605,"endTime":276.765,"body":"their"},{"speaker":"Alex Baker","startTime":276.765,"endTime":277.175,"body":"contacts"},{"speaker":"Alex Baker","startTime":277.175,"endTime":277.245,"body":"have"},{"speaker":"Alex Baker","startTime":277.265,"endTime":277.445,"body":"been"},{"speaker":"Alex Baker","startTime":277.445,"endTime":278.235,"body":"evaluated,"},{"speaker":"Alex Baker","startTime":278.525,"endTime":278.555,"body":"and"},{"speaker":"Alex Baker","startTime":278.565,"endTime":278.815,"body":"that's"},{"speaker":"Alex Baker","startTime":278.825,"endTime":279.005,"body":"now"},{"speaker":"Alex Baker","startTime":279.005,"endTime":279.535,"body":"native."},{"speaker":"Alex Baker","startTime":280.095,"endTime":280.255,"body":"That's"},{"speaker":"Alex Baker","startTime":280.265,"endTime":280.665,"body":"something"},{"speaker":"Alex Baker","startTime":280.665,"endTime":280.945,"body":"that"},{"speaker":"Alex Baker","startTime":281.145,"endTime":281.375,"body":"you"},{"speaker":"Alex Baker","startTime":281.375,"endTime":281.625,"body":"could,"},{"speaker":"Alex Baker","startTime":281.725,"endTime":281.895,"body":"you"},{"speaker":"Alex Baker","startTime":281.895,"endTime":282.055,"body":"could"},{"speaker":"Alex Baker","startTime":282.055,"endTime":282.195,"body":"set"},{"speaker":"Alex Baker","startTime":282.265,"endTime":282.425,"body":"up"},{"speaker":"Alex Baker","startTime":282.425,"endTime":282.965,"body":"yourself."},{"speaker":"Alex Baker","startTime":283.255,"endTime":283.865,"body":"Previously,"},{"speaker":"Alex Baker","startTime":283.865,"endTime":284.055,"body":"you're"},{"speaker":"Alex Baker","startTime":284.325,"endTime":284.615,"body":"using"},{"speaker":"Alex Baker","startTime":284.625,"endTime":284.885,"body":"Lambda"},{"speaker":"Alex Baker","startTime":284.885,"endTime":285.495,"body":"functions"},{"speaker":"Alex Baker","startTime":285.595,"endTime":286.325,"body":"SES"},{"speaker":"Alex Baker","startTime":286.425,"endTime":286.615,"body":"that"},{"speaker":"Alex Baker","startTime":286.615,"endTime":286.795,"body":"kind"},{"speaker":"Alex Baker","startTime":286.795,"endTime":286.885,"body":"of"},{"speaker":"Alex Baker","startTime":286.885,"endTime":287.175,"body":"thing."},{"speaker":"Alex Baker","startTime":287.555,"endTime":287.705,"body":"But"},{"speaker":"Alex Baker","startTime":287.705,"endTime":287.725,"body":"it"},{"speaker":"Alex Baker","startTime":287.735,"endTime":287.915,"body":"is"},{"speaker":"Alex Baker","startTime":287.915,"endTime":288.325,"body":"something"},{"speaker":"Alex Baker","startTime":288.325,"endTime":288.505,"body":"that,"},{"speaker":"Alex Baker","startTime":288.565,"endTime":288.735,"body":"that"},{"speaker":"Alex Baker","startTime":288.775,"endTime":288.925,"body":"is"},{"speaker":"Alex Baker","startTime":288.925,"endTime":289.125,"body":"now"},{"speaker":"Alex Baker","startTime":289.125,"endTime":289.575,"body":"native,"},{"speaker":"Alex Baker","startTime":289.575,"endTime":289.695,"body":"so"},{"speaker":"Alex Baker","startTime":289.735,"endTime":289.805,"body":"you"},{"speaker":"Alex Baker","startTime":289.805,"endTime":289.945,"body":"can"},{"speaker":"Alex Baker","startTime":289.945,"endTime":290.085,"body":"put"},{"speaker":"Alex Baker","startTime":290.095,"endTime":290.295,"body":"in"},{"speaker":"Alex Baker","startTime":290.295,"endTime":290.555,"body":"a,"},{"speaker":"Alex Baker","startTime":290.605,"endTime":290.755,"body":"an"},{"speaker":"Alex Baker","startTime":290.755,"endTime":291.215,"body":"automatic"},{"speaker":"Alex Baker","startTime":291.215,"endTime":292.165,"body":"notification"},{"speaker":"Alex Baker","startTime":292.215,"endTime":292.665,"body":"for,"},{"speaker":"Alex Baker","startTime":292.685,"endTime":292.945,"body":"well,"},{"speaker":"Alex Baker","startTime":292.995,"endTime":293.475,"body":"any"},{"speaker":"Alex Baker","startTime":293.755,"endTime":293.985,"body":"any"},{"speaker":"Alex Baker","startTime":293.985,"endTime":294.605,"body":"evaluation"},{"speaker":"Alex Baker","startTime":294.605,"endTime":294.705,"body":"that's"},{"speaker":"Alex Baker","startTime":294.705,"endTime":294.875,"body":"been"},{"speaker":"Alex Baker","startTime":294.875,"endTime":295.175,"body":"carried"},{"speaker":"Alex Baker","startTime":295.175,"endTime":295.425,"body":"out,"},{"speaker":"Alex Baker","startTime":295.435,"endTime":295.625,"body":"or"},{"speaker":"Alex Baker","startTime":295.625,"endTime":296.215,"body":"maybe"},{"speaker":"Alex Baker","startTime":296.725,"endTime":297.495,"body":"evaluations"},{"speaker":"Alex Baker","startTime":297.495,"endTime":297.625,"body":"with"},{"speaker":"Alex Baker","startTime":297.625,"endTime":297.665,"body":"a"},{"speaker":"Alex Baker","startTime":297.665,"endTime":298.105,"body":"particularly"},{"speaker":"Alex Baker","startTime":298.105,"endTime":298.315,"body":"low"},{"speaker":"Alex Baker","startTime":298.315,"endTime":298.855,"body":"score."},{"speaker":"Alex Baker","startTime":298.855,"endTime":298.995,"body":"You"},{"speaker":"Alex Baker","startTime":298.995,"endTime":299.135,"body":"could"},{"speaker":"Alex Baker","startTime":299.135,"endTime":299.355,"body":"send"},{"speaker":"Alex Baker","startTime":299.745,"endTime":300.165,"body":"a"},{"speaker":"Alex Baker","startTime":300.485,"endTime":301.285,"body":"notification"},{"speaker":"Alex Baker","startTime":301.305,"endTime":301.425,"body":"to"},{"speaker":"Alex Baker","startTime":301.425,"endTime":301.575,"body":"the"},{"speaker":"Alex Baker","startTime":301.575,"endTime":301.915,"body":"agent"},{"speaker":"Alex Baker","startTime":301.925,"endTime":301.945,"body":"to"},{"speaker":"Alex Baker","startTime":301.945,"endTime":302.335,"body":"say"},{"speaker":"Alex Baker","startTime":302.705,"endTime":302.905,"body":"this"},{"speaker":"Alex Baker","startTime":302.905,"endTime":303.095,"body":"needs"},{"speaker":"Alex Baker","startTime":303.105,"endTime":303.495,"body":"some"},{"speaker":"Alex Baker","startTime":303.525,"endTime":304.165,"body":"attention."},{"speaker":"Alex Baker","startTime":304.225,"endTime":304.495,"body":"Please"},{"speaker":"Alex Baker","startTime":304.495,"endTime":304.755,"body":"arrange"},{"speaker":"Alex Baker","startTime":304.755,"endTime":304.945,"body":"a"},{"speaker":"Alex Baker","startTime":304.975,"endTime":305.365,"body":"coaching"},{"speaker":"Alex Baker","startTime":305.365,"endTime":305.675,"body":"session"},{"speaker":"Alex Baker","startTime":305.675,"endTime":305.865,"body":"with"},{"speaker":"Alex Baker","startTime":305.915,"endTime":306.065,"body":"your"},{"speaker":"Alex Baker","startTime":306.065,"endTime":306.675,"body":"supervisor,"},{"speaker":"Alex Baker","startTime":306.785,"endTime":306.945,"body":"that"},{"speaker":"Alex Baker","startTime":306.945,"endTime":307.095,"body":"kind"},{"speaker":"Alex Baker","startTime":307.095,"endTime":307.185,"body":"of"},{"speaker":"Alex Baker","startTime":307.185,"endTime":307.405,"body":"thing."},{"speaker":"Tom Morgan","startTime":307.655,"endTime":308.045,"body":"I"},{"speaker":"Tom Morgan","startTime":308.045,"endTime":308.165,"body":"can"},{"speaker":"Tom Morgan","startTime":308.165,"endTime":308.525,"body":"imagine"},{"speaker":"Tom Morgan","startTime":308.535,"endTime":308.695,"body":"that's"},{"speaker":"Tom Morgan","startTime":308.695,"endTime":308.925,"body":"quite"},{"speaker":"Tom Morgan","startTime":308.925,"endTime":309.315,"body":"important,"},{"speaker":"Tom Morgan","startTime":309.315,"endTime":309.895,"body":"actually"},{"speaker":"Tom Morgan","startTime":310.055,"endTime":310.235,"body":"it's"},{"speaker":"Tom Morgan","startTime":310.305,"endTime":310.505,"body":"it's"},{"speaker":"Tom Morgan","startTime":310.505,"endTime":310.945,"body":"important"},{"speaker":"Tom Morgan","startTime":310.945,"endTime":311.105,"body":"to"},{"speaker":"Tom Morgan","startTime":311.105,"endTime":311.245,"body":"keep."},{"speaker":"Tom Morgan","startTime":311.915,"endTime":312.125,"body":"Like,"},{"speaker":"Tom Morgan","startTime":312.125,"endTime":312.245,"body":"it's"},{"speaker":"Tom Morgan","startTime":312.245,"endTime":312.365,"body":"no,"},{"speaker":"Tom Morgan","startTime":312.375,"endTime":312.525,"body":"it's"},{"speaker":"Tom Morgan","startTime":312.525,"endTime":312.665,"body":"no"},{"speaker":"Tom Morgan","startTime":312.665,"endTime":312.825,"body":"good"},{"speaker":"Tom Morgan","startTime":312.825,"endTime":312.915,"body":"as"},{"speaker":"Tom Morgan","startTime":312.915,"endTime":313.025,"body":"an"},{"speaker":"Tom Morgan","startTime":313.025,"endTime":313.355,"body":"agent"},{"speaker":"Tom Morgan","startTime":313.355,"endTime":313.815,"body":"saying,"},{"speaker":"Tom Morgan","startTime":314.235,"endTime":314.495,"body":"like,"},{"speaker":"Tom Morgan","startTime":314.495,"endTime":314.675,"body":"it's"},{"speaker":"Tom Morgan","startTime":314.675,"endTime":314.905,"body":"time"},{"speaker":"Tom Morgan","startTime":314.905,"endTime":314.985,"body":"for"},{"speaker":"Tom Morgan","startTime":314.985,"endTime":315.115,"body":"your"},{"speaker":"Tom Morgan","startTime":315.115,"endTime":315.555,"body":"review"},{"speaker":"Tom Morgan","startTime":315.585,"endTime":315.775,"body":"and"},{"speaker":"Tom Morgan","startTime":315.775,"endTime":315.915,"body":"you've"},{"speaker":"Tom Morgan","startTime":315.915,"endTime":316.135,"body":"done"},{"speaker":"Tom Morgan","startTime":316.135,"endTime":316.755,"body":"rubbish,"},{"speaker":"Tom Morgan","startTime":316.945,"endTime":317.065,"body":"you"},{"speaker":"Tom Morgan","startTime":317.065,"endTime":317.195,"body":"know,"},{"speaker":"Tom Morgan","startTime":317.285,"endTime":317.465,"body":"over"},{"speaker":"Tom Morgan","startTime":317.465,"endTime":317.535,"body":"the"},{"speaker":"Tom Morgan","startTime":317.535,"endTime":317.745,"body":"past"},{"speaker":"Tom Morgan","startTime":317.745,"endTime":317.965,"body":"six"},{"speaker":"Tom Morgan","startTime":317.965,"endTime":318.235,"body":"months."},{"speaker":"Tom Morgan","startTime":318.245,"endTime":318.425,"body":"So,"},{"speaker":"Tom Morgan","startTime":318.425,"endTime":318.465,"body":"well,"},{"speaker":"Tom Morgan","startTime":318.465,"endTime":318.555,"body":"you"},{"speaker":"Tom Morgan","startTime":318.555,"endTime":318.715,"body":"never"},{"speaker":"Tom Morgan","startTime":318.715,"endTime":318.955,"body":"told"},{"speaker":"Tom Morgan","startTime":318.955,"endTime":319.055,"body":"me"},{"speaker":"Tom Morgan","startTime":319.055,"endTime":319.065,"body":"I"},{"speaker":"Tom Morgan","startTime":319.065,"endTime":319.225,"body":"was"},{"speaker":"Tom Morgan","startTime":319.225,"endTime":319.475,"body":"doing"},{"speaker":"Tom Morgan","startTime":319.475,"endTime":319.895,"body":"rubbish,"},{"speaker":"Tom Morgan","startTime":319.895,"endTime":319.955,"body":"you"},{"speaker":"Tom Morgan","startTime":319.955,"endTime":319.975,"body":"know,"},{"speaker":"Tom Morgan","startTime":320.165,"endTime":320.365,"body":"like,"},{"speaker":"Tom Morgan","startTime":320.575,"endTime":321.095,"body":"automating"},{"speaker":"Tom Morgan","startTime":321.095,"endTime":321.235,"body":"that"},{"speaker":"Tom Morgan","startTime":321.235,"endTime":321.715,"body":"process"},{"speaker":"Tom Morgan","startTime":321.715,"endTime":321.905,"body":"of,"},{"speaker":"Tom Morgan","startTime":321.935,"endTime":322.225,"body":"in"},{"speaker":"Tom Morgan","startTime":322.225,"endTime":322.325,"body":"the"},{"speaker":"Tom Morgan","startTime":322.325,"endTime":322.805,"body":"moment,"},{"speaker":"Tom Morgan","startTime":322.835,"endTime":322.985,"body":"you"},{"speaker":"Tom Morgan","startTime":322.985,"endTime":323.095,"body":"know,"},{"speaker":"Tom Morgan","startTime":323.095,"endTime":323.305,"body":"day"},{"speaker":"Tom Morgan","startTime":323.305,"endTime":323.475,"body":"by"},{"speaker":"Tom Morgan","startTime":323.475,"endTime":323.965,"body":"day"},{"speaker":"Tom Morgan","startTime":324.445,"endTime":324.715,"body":"keeping"},{"speaker":"Tom Morgan","startTime":324.715,"endTime":324.815,"body":"on"},{"speaker":"Tom Morgan","startTime":324.825,"endTime":325.005,"body":"top"},{"speaker":"Tom Morgan","startTime":325.005,"endTime":325.135,"body":"of"},{"speaker":"Tom Morgan","startTime":325.135,"endTime":325.365,"body":"it."},{"speaker":"Tom Morgan","startTime":325.425,"endTime":325.585,"body":"That"},{"speaker":"Tom Morgan","startTime":325.585,"endTime":325.875,"body":"feels,"},{"speaker":"Tom Morgan","startTime":325.925,"endTime":326.085,"body":"that"},{"speaker":"Tom Morgan","startTime":326.085,"endTime":326.305,"body":"feels"},{"speaker":"Tom Morgan","startTime":326.305,"endTime":326.445,"body":"quite"},{"speaker":"Tom Morgan","startTime":326.445,"endTime":326.925,"body":"important."},{"speaker":"Alex Baker","startTime":327.175,"endTime":327.615,"body":"Definitely."},{"speaker":"Alex Baker","startTime":327.635,"endTime":327.905,"body":"Yep."},{"speaker":"Alex Baker","startTime":327.935,"endTime":328.125,"body":"That's"},{"speaker":"Alex Baker","startTime":328.125,"endTime":328.265,"body":"a"},{"speaker":"Alex Baker","startTime":328.285,"endTime":328.545,"body":"really"},{"speaker":"Alex Baker","startTime":328.545,"endTime":328.775,"body":"nice"},{"speaker":"Alex Baker","startTime":328.775,"endTime":328.975,"body":"little"},{"speaker":"Alex Baker","startTime":328.975,"endTime":329.375,"body":"addition."},{"speaker":"Alex Baker","startTime":330.035,"endTime":330.455,"body":"We've"},{"speaker":"Alex Baker","startTime":330.495,"endTime":331.045,"body":"got"},{"speaker":"Alex Baker","startTime":331.205,"endTime":331.465,"body":"the,"},{"speaker":"Alex Baker","startTime":331.505,"endTime":331.695,"body":"this"},{"speaker":"Alex Baker","startTime":331.695,"endTime":331.875,"body":"one's"},{"speaker":"Alex Baker","startTime":331.875,"endTime":332.165,"body":"around"},{"speaker":"Alex Baker","startTime":332.165,"endTime":332.875,"body":"forecasting"},{"speaker":"Alex Baker","startTime":332.875,"endTime":333.315,"body":"capacity"},{"speaker":"Alex Baker","startTime":333.315,"endTime":333.725,"body":"planning"},{"speaker":"Alex Baker","startTime":333.725,"endTime":333.925,"body":"and"},{"speaker":"Alex Baker","startTime":333.925,"endTime":334.615,"body":"scheduling,"},{"speaker":"Alex Baker","startTime":334.895,"endTime":335.065,"body":"and"},{"speaker":"Alex Baker","startTime":335.155,"endTime":335.265,"body":"I"},{"speaker":"Alex Baker","startTime":335.265,"endTime":335.465,"body":"know"},{"speaker":"Alex Baker","startTime":335.485,"endTime":335.705,"body":"this"},{"speaker":"Alex Baker","startTime":335.725,"endTime":336.135,"body":"was"},{"speaker":"Alex Baker","startTime":336.495,"endTime":336.965,"body":"something"},{"speaker":"Alex Baker","startTime":336.965,"endTime":337.205,"body":"that"},{"speaker":"Alex Baker","startTime":337.315,"endTime":337.535,"body":"when"},{"speaker":"Alex Baker","startTime":337.535,"endTime":337.575,"body":"I"},{"speaker":"Alex Baker","startTime":337.575,"endTime":337.925,"body":"mentioned"},{"speaker":"Alex Baker","startTime":337.925,"endTime":338.055,"body":"it"},{"speaker":"Alex Baker","startTime":338.055,"endTime":338.225,"body":"to,"},{"speaker":"Alex Baker","startTime":338.255,"endTime":338.355,"body":"to"},{"speaker":"Alex Baker","startTime":338.355,"endTime":338.485,"body":"one"},{"speaker":"Alex Baker","startTime":338.485,"endTime":338.615,"body":"of"},{"speaker":"Alex Baker","startTime":338.615,"endTime":338.705,"body":"our"},{"speaker":"Alex Baker","startTime":338.725,"endTime":339.335,"body":"colleagues"},{"speaker":"Alex Baker","startTime":339.715,"endTime":339.875,"body":"he"},{"speaker":"Alex Baker","startTime":339.875,"endTime":340.065,"body":"was"},{"speaker":"Alex Baker","startTime":340.165,"endTime":340.425,"body":"really"},{"speaker":"Alex Baker","startTime":340.425,"endTime":340.835,"body":"excited"},{"speaker":"Alex Baker","startTime":340.835,"endTime":341.105,"body":"about"},{"speaker":"Alex Baker","startTime":341.105,"endTime":341.255,"body":"for"},{"speaker":"Alex Baker","startTime":341.255,"endTime":341.495,"body":"one"},{"speaker":"Alex Baker","startTime":341.495,"endTime":341.655,"body":"of"},{"speaker":"Alex Baker","startTime":341.655,"endTime":341.775,"body":"our"},{"speaker":"Alex Baker","startTime":341.815,"endTime":342.285,"body":"customers"},{"speaker":"Alex Baker","startTime":342.285,"endTime":342.445,"body":"in"},{"speaker":"Alex Baker","startTime":342.445,"endTime":342.995,"body":"particular,"},{"speaker":"Alex Baker","startTime":343.035,"endTime":343.215,"body":"cause"},{"speaker":"Alex Baker","startTime":343.215,"endTime":343.405,"body":"this"},{"speaker":"Alex Baker","startTime":343.405,"endTime":343.825,"body":"was."},{"speaker":"Alex Baker","startTime":343.825,"endTime":345.535,"body":"It"},{"speaker":"Alex Baker","startTime":345.615,"endTime":345.705,"body":"had"},{"speaker":"Alex Baker","startTime":345.755,"endTime":345.945,"body":"been"},{"speaker":"Alex Baker","startTime":345.945,"endTime":345.995,"body":"a"},{"speaker":"Alex Baker","startTime":345.995,"endTime":346.135,"body":"bit"},{"speaker":"Alex Baker","startTime":346.135,"endTime":346.275,"body":"of"},{"speaker":"Alex Baker","startTime":346.275,"endTime":346.475,"body":"a"},{"speaker":"Alex Baker","startTime":346.585,"endTime":346.665,"body":"a"},{"speaker":"Alex Baker","startTime":346.665,"endTime":347.035,"body":"sticking"},{"speaker":"Alex Baker","startTime":347.035,"endTime":347.315,"body":"point"},{"speaker":"Alex Baker","startTime":347.315,"endTime":347.465,"body":"for"},{"speaker":"Alex Baker","startTime":347.465,"endTime":347.595,"body":"them,"},{"speaker":"Alex Baker","startTime":347.595,"endTime":347.735,"body":"but"},{"speaker":"Alex Baker","startTime":347.735,"endTime":347.875,"body":"you"},{"speaker":"Alex Baker","startTime":347.875,"endTime":348.165,"body":"can,"},{"speaker":"Alex Baker","startTime":348.505,"endTime":348.685,"body":"now"},{"speaker":"Alex Baker","startTime":348.715,"endTime":349.405,"body":"configure"},{"speaker":"Alex Baker","startTime":349.415,"endTime":349.905,"body":"which"},{"speaker":"Alex Baker","startTime":349.905,"endTime":350.605,"body":"states"},{"speaker":"Alex Baker","startTime":350.665,"endTime":350.835,"body":"an"},{"speaker":"Alex Baker","startTime":350.835,"endTime":351.145,"body":"agent"},{"speaker":"Alex Baker","startTime":351.155,"endTime":351.335,"body":"can"},{"speaker":"Alex Baker","startTime":351.335,"endTime":351.615,"body":"be"},{"speaker":"Alex Baker","startTime":351.615,"endTime":351.925,"body":"in"},{"speaker":"Alex Baker","startTime":352.165,"endTime":352.575,"body":"when"},{"speaker":"Alex Baker","startTime":352.645,"endTime":353.205,"body":"adhering"},{"speaker":"Alex Baker","startTime":353.205,"endTime":353.335,"body":"to"},{"speaker":"Alex Baker","startTime":353.335,"endTime":353.495,"body":"their"},{"speaker":"Alex Baker","startTime":353.495,"endTime":354.115,"body":"schedule."},{"speaker":"Alex Baker","startTime":354.485,"endTime":354.775,"body":"So"},{"speaker":"Alex Baker","startTime":354.775,"endTime":354.915,"body":"for"},{"speaker":"Alex Baker","startTime":354.915,"endTime":355.545,"body":"example,"},{"speaker":"Alex Baker","startTime":355.545,"endTime":355.735,"body":"you"},{"speaker":"Alex Baker","startTime":355.735,"endTime":356.195,"body":"can"},{"speaker":"Alex Baker","startTime":356.565,"endTime":356.805,"body":"map"},{"speaker":"Alex Baker","startTime":356.835,"endTime":356.935,"body":"a"},{"speaker":"Alex Baker","startTime":356.935,"endTime":357.355,"body":"schedule"},{"speaker":"Alex Baker","startTime":357.355,"endTime":358.165,"body":"activity"},{"speaker":"Alex Baker","startTime":358.255,"endTime":358.705,"body":"like"},{"speaker":"Alex Baker","startTime":358.825,"endTime":359.445,"body":"work,"},{"speaker":"Alex Baker","startTime":359.495,"endTime":359.905,"body":"whatever"},{"speaker":"Alex Baker","startTime":359.905,"endTime":359.985,"body":"you"},{"speaker":"Alex Baker","startTime":359.985,"endTime":360.125,"body":"want"},{"speaker":"Alex Baker","startTime":360.135,"endTime":360.235,"body":"to"},{"speaker":"Alex Baker","startTime":360.235,"endTime":360.515,"body":"call"},{"speaker":"Alex Baker","startTime":360.515,"endTime":360.745,"body":"it,"},{"speaker":"Alex Baker","startTime":361.035,"endTime":361.195,"body":"to"},{"speaker":"Alex Baker","startTime":361.195,"endTime":361.815,"body":"multiple"},{"speaker":"Alex Baker","startTime":361.825,"endTime":362.235,"body":"different"},{"speaker":"Alex Baker","startTime":362.255,"endTime":362.585,"body":"agent"},{"speaker":"Alex Baker","startTime":362.585,"endTime":363.315,"body":"statuses."},{"speaker":"Alex Baker","startTime":363.325,"endTime":363.515,"body":"So"},{"speaker":"Alex Baker","startTime":363.515,"endTime":363.725,"body":"if"},{"speaker":"Alex Baker","startTime":363.725,"endTime":364.025,"body":"you're"},{"speaker":"Alex Baker","startTime":364.025,"endTime":364.305,"body":"in."},{"speaker":"Alex Baker","startTime":364.66,"endTime":364.86,"body":"As"},{"speaker":"Alex Baker","startTime":364.87,"endTime":365.0,"body":"the"},{"speaker":"Alex Baker","startTime":365.0,"endTime":365.38,"body":"agent,"},{"speaker":"Alex Baker","startTime":365.38,"endTime":365.51,"body":"if"},{"speaker":"Alex Baker","startTime":365.51,"endTime":365.67,"body":"you're"},{"speaker":"Alex Baker","startTime":365.67,"endTime":365.78,"body":"in"},{"speaker":"Alex Baker","startTime":365.78,"endTime":366.71,"body":"available"},{"speaker":"Alex Baker","startTime":366.77,"endTime":367.02,"body":"or"},{"speaker":"Alex Baker","startTime":367.02,"endTime":367.13,"body":"if"},{"speaker":"Alex Baker","startTime":367.14,"endTime":367.35,"body":"you're"},{"speaker":"Alex Baker","startTime":367.35,"endTime":367.68,"body":"in"},{"speaker":"Alex Baker","startTime":367.87,"endTime":368.14,"body":"back"},{"speaker":"Alex Baker","startTime":368.14,"endTime":368.49,"body":"office"},{"speaker":"Alex Baker","startTime":368.49,"endTime":368.97,"body":"work,"},{"speaker":"Alex Baker","startTime":368.97,"endTime":369.08,"body":"or"},{"speaker":"Alex Baker","startTime":369.08,"endTime":369.2,"body":"if"},{"speaker":"Alex Baker","startTime":369.2,"endTime":369.44,"body":"you're"},{"speaker":"Alex Baker","startTime":369.44,"endTime":369.77,"body":"in"},{"speaker":"Alex Baker","startTime":369.84,"endTime":370.07,"body":"an"},{"speaker":"Alex Baker","startTime":370.12,"endTime":370.65,"body":"outbound"},{"speaker":"Alex Baker","startTime":370.65,"endTime":371.08,"body":"code,"},{"speaker":"Alex Baker","startTime":371.32,"endTime":371.57,"body":"all"},{"speaker":"Alex Baker","startTime":371.57,"endTime":371.69,"body":"of"},{"speaker":"Alex Baker","startTime":371.7,"endTime":371.97,"body":"those"},{"speaker":"Alex Baker","startTime":371.99,"endTime":372.14,"body":"can"},{"speaker":"Alex Baker","startTime":372.15,"endTime":372.48,"body":"map"},{"speaker":"Alex Baker","startTime":372.51,"endTime":372.7,"body":"to"},{"speaker":"Alex Baker","startTime":372.7,"endTime":372.82,"body":"that"},{"speaker":"Alex Baker","startTime":372.9,"endTime":373.39,"body":"schedule"},{"speaker":"Alex Baker","startTime":373.39,"endTime":374.18,"body":"activity"},{"speaker":"Alex Baker","startTime":374.24,"endTime":374.79,"body":"work"},{"speaker":"Alex Baker","startTime":374.8,"endTime":375.11,"body":"rather"},{"speaker":"Alex Baker","startTime":375.12,"endTime":375.32,"body":"than"},{"speaker":"Alex Baker","startTime":375.32,"endTime":375.44,"body":"there"},{"speaker":"Alex Baker","startTime":375.45,"endTime":375.7,"body":"being"},{"speaker":"Alex Baker","startTime":375.7,"endTime":375.85,"body":"this"},{"speaker":"Alex Baker","startTime":375.85,"endTime":375.96,"body":"sort"},{"speaker":"Alex Baker","startTime":376.0,"endTime":376.23,"body":"of"},{"speaker":"Alex Baker","startTime":376.58,"endTime":376.86,"body":"one"},{"speaker":"Alex Baker","startTime":376.86,"endTime":377.01,"body":"to"},{"speaker":"Alex Baker","startTime":377.01,"endTime":377.23,"body":"one"},{"speaker":"Alex Baker","startTime":377.23,"endTime":377.67,"body":"mapping,"},{"speaker":"Alex Baker","startTime":377.67,"endTime":377.92,"body":"like"},{"speaker":"Alex Baker","startTime":378.34,"endTime":378.99,"body":"you're,"},{"speaker":"Alex Baker","startTime":379.05,"endTime":379.43,"body":"you"},{"speaker":"Alex Baker","startTime":379.44,"endTime":379.67,"body":"have"},{"speaker":"Alex Baker","startTime":379.68,"endTime":379.79,"body":"to"},{"speaker":"Alex Baker","startTime":379.79,"endTime":379.94,"body":"be"},{"speaker":"Alex Baker","startTime":379.94,"endTime":380.05,"body":"in"},{"speaker":"Alex Baker","startTime":380.05,"endTime":380.61,"body":"available"},{"speaker":"Alex Baker","startTime":380.61,"endTime":380.7,"body":"or"},{"speaker":"Alex Baker","startTime":380.7,"endTime":380.75,"body":"you"},{"speaker":"Alex Baker","startTime":380.76,"endTime":380.94,"body":"have"},{"speaker":"Alex Baker","startTime":380.95,"endTime":381.05,"body":"to"},{"speaker":"Alex Baker","startTime":381.05,"endTime":381.15,"body":"be"},{"speaker":"Alex Baker","startTime":381.15,"endTime":381.25,"body":"in"},{"speaker":"Alex Baker","startTime":381.25,"endTime":381.33,"body":"a"},{"speaker":"Alex Baker","startTime":381.33,"endTime":381.65,"body":"certain"},{"speaker":"Alex Baker","startTime":381.65,"endTime":382.05,"body":"code."},{"speaker":"Alex Baker","startTime":382.53,"endTime":382.73,"body":"So"},{"speaker":"Alex Baker","startTime":382.73,"endTime":382.98,"body":"yes,"},{"speaker":"Alex Baker","startTime":383.26,"endTime":383.87,"body":"another,"},{"speaker":"Alex Baker","startTime":384.6,"endTime":384.96,"body":"small,"},{"speaker":"Alex Baker","startTime":384.96,"endTime":385.21,"body":"but"},{"speaker":"Alex Baker","startTime":385.24,"endTime":385.92,"body":"important,"},{"speaker":"Alex Baker","startTime":386.15,"endTime":386.6,"body":"nice"},{"speaker":"Alex Baker","startTime":386.65,"endTime":387.26,"body":"functionality"},{"speaker":"Alex Baker","startTime":387.26,"endTime":387.74,"body":"improvement"},{"speaker":"Alex Baker","startTime":387.74,"endTime":387.96,"body":"there."},{"speaker":"Tom Morgan","startTime":388.435,"endTime":388.665,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":388.665,"endTime":389.125,"body":"definitely."},{"speaker":"Tom Morgan","startTime":389.585,"endTime":389.755,"body":"That's"},{"speaker":"Tom Morgan","startTime":389.755,"endTime":389.915,"body":"good."},{"speaker":"Tom Morgan","startTime":389.985,"endTime":390.225,"body":"Yeah."},{"speaker":"Tom Morgan","startTime":390.415,"endTime":390.635,"body":"It's,"},{"speaker":"Tom Morgan","startTime":390.635,"endTime":390.905,"body":"it's,"},{"speaker":"Tom Morgan","startTime":391.015,"endTime":391.115,"body":"I"},{"speaker":"Tom Morgan","startTime":391.115,"endTime":391.225,"body":"don't"},{"speaker":"Tom Morgan","startTime":391.225,"endTime":391.365,"body":"know."},{"speaker":"Tom Morgan","startTime":391.385,"endTime":391.485,"body":"It's"},{"speaker":"Tom Morgan","startTime":391.485,"endTime":391.565,"body":"all"},{"speaker":"Tom Morgan","startTime":391.565,"endTime":391.765,"body":"those"},{"speaker":"Tom Morgan","startTime":391.765,"endTime":391.995,"body":"things."},{"speaker":"Tom Morgan","startTime":391.995,"endTime":392.095,"body":"They"},{"speaker":"Tom Morgan","startTime":392.095,"endTime":392.305,"body":"come"},{"speaker":"Tom Morgan","startTime":392.305,"endTime":392.485,"body":"out"},{"speaker":"Tom Morgan","startTime":392.495,"endTime":392.785,"body":"like"},{"speaker":"Tom Morgan","startTime":392.785,"endTime":392.875,"body":"it's,"},{"speaker":"Tom Morgan","startTime":392.875,"endTime":393.405,"body":"it's"},{"speaker":"Tom Morgan","startTime":393.405,"endTime":393.515,"body":"the"},{"speaker":"Tom Morgan","startTime":393.515,"endTime":393.515,"body":"V2,"},{"speaker":"Tom Morgan","startTime":393.515,"endTime":395.105,"body":"V3,"},{"speaker":"Tom Morgan","startTime":395.105,"endTime":395.365,"body":"V4"},{"speaker":"Tom Morgan","startTime":395.365,"endTime":395.885,"body":"iteration"},{"speaker":"Tom Morgan","startTime":395.895,"endTime":395.965,"body":"of"},{"speaker":"Tom Morgan","startTime":395.965,"endTime":396.015,"body":"a"},{"speaker":"Tom Morgan","startTime":396.015,"endTime":396.395,"body":"feature,"},{"speaker":"Tom Morgan","startTime":396.395,"endTime":396.595,"body":"isn't"},{"speaker":"Tom Morgan","startTime":396.595,"endTime":396.835,"body":"it?"},{"speaker":"Tom Morgan","startTime":397.035,"endTime":397.395,"body":"Where,"},{"speaker":"Tom Morgan","startTime":397.485,"endTime":397.635,"body":"you"},{"speaker":"Tom Morgan","startTime":397.635,"endTime":397.725,"body":"know,"},{"speaker":"Tom Morgan","startTime":397.725,"endTime":397.845,"body":"you"},{"speaker":"Tom Morgan","startTime":397.845,"endTime":398.005,"body":"sort"},{"speaker":"Tom Morgan","startTime":398.005,"endTime":398.065,"body":"of"},{"speaker":"Tom Morgan","startTime":398.065,"endTime":398.315,"body":"find"},{"speaker":"Tom Morgan","startTime":398.325,"endTime":398.515,"body":"these"},{"speaker":"Tom Morgan","startTime":398.525,"endTime":398.805,"body":"things"},{"speaker":"Tom Morgan","startTime":398.805,"endTime":398.945,"body":"and"},{"speaker":"Tom Morgan","startTime":398.945,"endTime":399.115,"body":"fill"},{"speaker":"Tom Morgan","startTime":399.115,"endTime":399.195,"body":"the"},{"speaker":"Tom Morgan","startTime":399.195,"endTime":399.465,"body":"gap."},{"speaker":"Tom Morgan","startTime":399.485,"endTime":399.785,"body":"So"},{"speaker":"Tom Morgan","startTime":400.205,"endTime":400.375,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":400.375,"endTime":400.485,"body":"that's"},{"speaker":"Tom Morgan","startTime":400.505,"endTime":400.745,"body":"good."},{"speaker":"Alex Baker","startTime":401.175,"endTime":401.545,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":401.545,"endTime":401.965,"body":"great."},{"speaker":"Alex Baker","startTime":402.465,"endTime":402.605,"body":"What"},{"speaker":"Alex Baker","startTime":402.605,"endTime":402.785,"body":"else"},{"speaker":"Alex Baker","startTime":402.785,"endTime":402.915,"body":"we"},{"speaker":"Alex Baker","startTime":402.915,"endTime":403.215,"body":"got?"},{"speaker":"Alex Baker","startTime":403.215,"endTime":403.495,"body":"So"},{"speaker":"Alex Baker","startTime":403.545,"endTime":404.175,"body":"there's"},{"speaker":"Alex Baker","startTime":404.485,"endTime":405.195,"body":"targeting"},{"speaker":"Alex Baker","startTime":405.265,"endTime":406.025,"body":"multiple"},{"speaker":"Alex Baker","startTime":406.055,"endTime":406.445,"body":"agent"},{"speaker":"Alex Baker","startTime":406.475,"endTime":407.355,"body":"proficiencies"},{"speaker":"Alex Baker","startTime":407.365,"endTime":407.485,"body":"in"},{"speaker":"Alex Baker","startTime":407.485,"endTime":407.555,"body":"a"},{"speaker":"Alex Baker","startTime":407.555,"endTime":407.995,"body":"single"},{"speaker":"Alex Baker","startTime":407.995,"endTime":408.465,"body":"routing"},{"speaker":"Alex Baker","startTime":408.465,"endTime":408.825,"body":"step."},{"speaker":"Alex Baker","startTime":409.345,"endTime":409.475,"body":"So"},{"speaker":"Alex Baker","startTime":409.475,"endTime":409.505,"body":"this"},{"speaker":"Alex Baker","startTime":409.505,"endTime":409.665,"body":"is"},{"speaker":"Alex Baker","startTime":409.695,"endTime":410.035,"body":"around"},{"speaker":"Alex Baker","startTime":410.225,"endTime":410.415,"body":"that"},{"speaker":"Alex Baker","startTime":410.415,"endTime":410.585,"body":"sort"},{"speaker":"Alex Baker","startTime":410.585,"endTime":410.805,"body":"of"},{"speaker":"Alex Baker","startTime":411.055,"endTime":411.425,"body":"more"},{"speaker":"Alex Baker","startTime":411.435,"endTime":412.025,"body":"granular"},{"speaker":"Alex Baker","startTime":412.205,"endTime":412.655,"body":"skills"},{"speaker":"Alex Baker","startTime":412.655,"endTime":412.965,"body":"based"},{"speaker":"Alex Baker","startTime":412.965,"endTime":413.455,"body":"routing."},{"speaker":"Alex Baker","startTime":413.785,"endTime":414.405,"body":"Haven't"},{"speaker":"Alex Baker","startTime":414.485,"endTime":414.885,"body":"haven't"},{"speaker":"Alex Baker","startTime":415.265,"endTime":415.535,"body":"played"},{"speaker":"Alex Baker","startTime":415.535,"endTime":415.635,"body":"with"},{"speaker":"Alex Baker","startTime":415.635,"endTime":415.805,"body":"this"},{"speaker":"Alex Baker","startTime":415.825,"endTime":415.935,"body":"at"},{"speaker":"Alex Baker","startTime":415.935,"endTime":416.005,"body":"all,"},{"speaker":"Alex Baker","startTime":416.005,"endTime":416.255,"body":"but"},{"speaker":"Alex Baker","startTime":416.295,"endTime":416.515,"body":"just"},{"speaker":"Alex Baker","startTime":416.525,"endTime":416.855,"body":"reading"},{"speaker":"Alex Baker","startTime":416.855,"endTime":416.975,"body":"off"},{"speaker":"Alex Baker","startTime":416.975,"endTime":417.075,"body":"the"},{"speaker":"Alex Baker","startTime":417.075,"endTime":417.285,"body":"notes"},{"speaker":"Alex Baker","startTime":417.305,"endTime":417.425,"body":"so"},{"speaker":"Alex Baker","startTime":417.425,"endTime":417.555,"body":"you"},{"speaker":"Alex Baker","startTime":417.555,"endTime":417.705,"body":"can"},{"speaker":"Alex Baker","startTime":417.705,"endTime":418.055,"body":"target"},{"speaker":"Alex Baker","startTime":418.075,"endTime":418.265,"body":"up"},{"speaker":"Alex Baker","startTime":418.265,"endTime":418.395,"body":"to"},{"speaker":"Alex Baker","startTime":418.395,"endTime":418.625,"body":"four"},{"speaker":"Alex Baker","startTime":418.625,"endTime":418.925,"body":"different"},{"speaker":"Alex Baker","startTime":418.925,"endTime":419.545,"body":"combinations"},{"speaker":"Alex Baker","startTime":419.545,"endTime":419.675,"body":"of"},{"speaker":"Alex Baker","startTime":419.675,"endTime":420.225,"body":"agent"},{"speaker":"Alex Baker","startTime":420.225,"endTime":420.805,"body":"proficiencies"},{"speaker":"Alex Baker","startTime":420.855,"endTime":421.065,"body":"per"},{"speaker":"Alex Baker","startTime":421.105,"endTime":421.565,"body":"routing"},{"speaker":"Alex Baker","startTime":421.565,"endTime":421.945,"body":"step."},{"speaker":"Alex Baker","startTime":422.515,"endTime":422.675,"body":"So"},{"speaker":"Alex Baker","startTime":422.675,"endTime":422.845,"body":"by"},{"speaker":"Alex Baker","startTime":422.855,"endTime":423.295,"body":"using"},{"speaker":"Alex Baker","startTime":423.355,"endTime":423.565,"body":"up"},{"speaker":"Alex Baker","startTime":423.565,"endTime":423.975,"body":"to"},{"speaker":"Alex Baker","startTime":424.425,"endTime":425.005,"body":"Three"},{"speaker":"Alex Baker","startTime":425.075,"endTime":425.375,"body":"or"},{"speaker":"Alex Baker","startTime":425.375,"endTime":426.215,"body":"conditions,"},{"speaker":"Alex Baker","startTime":426.455,"endTime":426.575,"body":"the"},{"speaker":"Alex Baker","startTime":426.575,"endTime":426.895,"body":"routing"},{"speaker":"Alex Baker","startTime":426.895,"endTime":427.165,"body":"tries"},{"speaker":"Alex Baker","startTime":427.165,"endTime":427.265,"body":"to"},{"speaker":"Alex Baker","startTime":427.265,"endTime":427.495,"body":"match"},{"speaker":"Alex Baker","startTime":427.495,"endTime":427.555,"body":"a"},{"speaker":"Alex Baker","startTime":427.555,"endTime":427.925,"body":"contact"},{"speaker":"Alex Baker","startTime":427.925,"endTime":428.065,"body":"with"},{"speaker":"Alex Baker","startTime":428.065,"endTime":428.295,"body":"four"},{"speaker":"Alex Baker","startTime":428.295,"endTime":428.615,"body":"different"},{"speaker":"Alex Baker","startTime":428.625,"endTime":428.865,"body":"types"},{"speaker":"Alex Baker","startTime":428.865,"endTime":429.015,"body":"of"},{"speaker":"Alex Baker","startTime":429.015,"endTime":429.465,"body":"agent,"},{"speaker":"Alex Baker","startTime":429.765,"endTime":430.035,"body":"which"},{"speaker":"Alex Baker","startTime":430.035,"endTime":430.515,"body":"increases"},{"speaker":"Alex Baker","startTime":430.515,"endTime":430.615,"body":"the"},{"speaker":"Alex Baker","startTime":430.625,"endTime":431.195,"body":"possibility"},{"speaker":"Alex Baker","startTime":431.195,"endTime":431.295,"body":"of"},{"speaker":"Alex Baker","startTime":431.295,"endTime":431.635,"body":"finding"},{"speaker":"Alex Baker","startTime":431.635,"endTime":431.705,"body":"a"},{"speaker":"Alex Baker","startTime":431.705,"endTime":432.125,"body":"suitable"},{"speaker":"Alex Baker","startTime":432.135,"endTime":432.605,"body":"match."},{"speaker":"Alex Baker","startTime":433.075,"endTime":433.255,"body":"So"},{"speaker":"Alex Baker","startTime":433.255,"endTime":433.455,"body":"yeah,"},{"speaker":"Alex Baker","startTime":433.455,"endTime":433.595,"body":"you"},{"speaker":"Alex Baker","startTime":433.595,"endTime":433.735,"body":"can"},{"speaker":"Alex Baker","startTime":433.735,"endTime":433.955,"body":"really"},{"speaker":"Alex Baker","startTime":433.955,"endTime":434.255,"body":"start"},{"speaker":"Alex Baker","startTime":434.255,"endTime":434.465,"body":"to"},{"speaker":"Alex Baker","startTime":434.505,"endTime":434.695,"body":"put"},{"speaker":"Alex Baker","startTime":434.695,"endTime":434.875,"body":"in"},{"speaker":"Alex Baker","startTime":434.875,"endTime":435.045,"body":"some"},{"speaker":"Alex Baker","startTime":435.045,"endTime":435.625,"body":"granular"},{"speaker":"Alex Baker","startTime":435.635,"endTime":436.055,"body":"skills"},{"speaker":"Alex Baker","startTime":436.055,"endTime":436.315,"body":"based"},{"speaker":"Alex Baker","startTime":436.325,"endTime":436.735,"body":"routing"},{"speaker":"Alex Baker","startTime":436.745,"endTime":437.265,"body":"around"},{"speaker":"Alex Baker","startTime":437.655,"endTime":438.325,"body":"maybe"},{"speaker":"Alex Baker","startTime":438.325,"endTime":438.565,"body":"the,"},{"speaker":"Alex Baker","startTime":438.595,"endTime":438.825,"body":"the"},{"speaker":"Alex Baker","startTime":438.965,"endTime":439.475,"body":"particular"},{"speaker":"Alex Baker","startTime":439.475,"endTime":439.745,"body":"level"},{"speaker":"Alex Baker","startTime":439.745,"endTime":439.855,"body":"of"},{"speaker":"Alex Baker","startTime":439.855,"endTime":440.275,"body":"training"},{"speaker":"Alex Baker","startTime":440.285,"endTime":440.475,"body":"that"},{"speaker":"Alex Baker","startTime":440.525,"endTime":440.695,"body":"an"},{"speaker":"Alex Baker","startTime":440.695,"endTime":440.985,"body":"agent"},{"speaker":"Alex Baker","startTime":440.995,"endTime":441.295,"body":"has"},{"speaker":"Alex Baker","startTime":441.295,"endTime":441.585,"body":"on"},{"speaker":"Alex Baker","startTime":441.825,"endTime":441.915,"body":"a"},{"speaker":"Alex Baker","startTime":441.915,"endTime":442.265,"body":"certain"},{"speaker":"Alex Baker","startTime":442.265,"endTime":442.805,"body":"language"},{"speaker":"Alex Baker","startTime":443.175,"endTime":443.295,"body":"or"},{"speaker":"Alex Baker","startTime":443.545,"endTime":443.915,"body":"their"},{"speaker":"Alex Baker","startTime":443.915,"endTime":444.265,"body":"account"},{"speaker":"Alex Baker","startTime":444.275,"endTime":444.765,"body":"management"},{"speaker":"Alex Baker","startTime":444.765,"endTime":445.555,"body":"skills,"},{"speaker":"Alex Baker","startTime":445.615,"endTime":446.065,"body":"their"},{"speaker":"Alex Baker","startTime":446.165,"endTime":446.665,"body":"ability"},{"speaker":"Alex Baker","startTime":446.665,"endTime":446.785,"body":"to"},{"speaker":"Alex Baker","startTime":446.785,"endTime":446.955,"body":"deal"},{"speaker":"Alex Baker","startTime":446.955,"endTime":447.105,"body":"with"},{"speaker":"Alex Baker","startTime":447.105,"endTime":447.335,"body":"something"},{"speaker":"Alex Baker","startTime":447.345,"endTime":447.575,"body":"like"},{"speaker":"Alex Baker","startTime":447.575,"endTime":447.915,"body":"tax"},{"speaker":"Alex Baker","startTime":447.915,"endTime":448.665,"body":"questions"},{"speaker":"Alex Baker","startTime":448.835,"endTime":449.005,"body":"that"},{"speaker":"Alex Baker","startTime":449.005,"endTime":449.165,"body":"kind"},{"speaker":"Alex Baker","startTime":449.165,"endTime":449.265,"body":"of"},{"speaker":"Alex Baker","startTime":449.265,"endTime":449.435,"body":"thing."},{"speaker":"Tom Morgan","startTime":449.685,"endTime":449.805,"body":"That's"},{"speaker":"Tom Morgan","startTime":449.805,"endTime":450.005,"body":"cool."},{"speaker":"Tom Morgan","startTime":450.635,"endTime":451.025,"body":"Nice."},{"speaker":"Alex Baker","startTime":451.545,"endTime":451.715,"body":"And"},{"speaker":"Alex Baker","startTime":451.715,"endTime":451.785,"body":"the"},{"speaker":"Alex Baker","startTime":451.785,"endTime":452.045,"body":"final"},{"speaker":"Alex Baker","startTime":452.045,"endTime":452.255,"body":"one"},{"speaker":"Alex Baker","startTime":452.255,"endTime":452.415,"body":"just"},{"speaker":"Alex Baker","startTime":452.415,"endTime":452.475,"body":"to"},{"speaker":"Alex Baker","startTime":452.495,"endTime":452.715,"body":"take"},{"speaker":"Alex Baker","startTime":452.715,"endTime":452.785,"body":"a"},{"speaker":"Alex Baker","startTime":452.785,"endTime":453.065,"body":"look"},{"speaker":"Alex Baker","startTime":453.065,"endTime":453.295,"body":"at"},{"speaker":"Alex Baker","startTime":453.355,"endTime":453.615,"body":"and"},{"speaker":"Alex Baker","startTime":453.725,"endTime":454.095,"body":"actually,"},{"speaker":"Alex Baker","startTime":454.095,"endTime":454.235,"body":"it's"},{"speaker":"Alex Baker","startTime":454.275,"endTime":454.925,"body":"only"},{"speaker":"Alex Baker","startTime":455.455,"endTime":455.805,"body":"now"},{"speaker":"Alex Baker","startTime":455.805,"endTime":455.895,"body":"that"},{"speaker":"Alex Baker","startTime":455.935,"endTime":456.115,"body":"I've"},{"speaker":"Alex Baker","startTime":456.115,"endTime":456.565,"body":"noticed"},{"speaker":"Alex Baker","startTime":456.565,"endTime":456.775,"body":"this"},{"speaker":"Alex Baker","startTime":456.775,"endTime":457.055,"body":"one."},{"speaker":"Alex Baker","startTime":457.415,"endTime":457.615,"body":"There"},{"speaker":"Alex Baker","startTime":457.615,"endTime":457.685,"body":"are"},{"speaker":"Alex Baker","startTime":457.685,"endTime":457.925,"body":"some"},{"speaker":"Alex Baker","startTime":457.925,"endTime":458.245,"body":"new"},{"speaker":"Alex Baker","startTime":458.275,"endTime":459.155,"body":"evaluation"},{"speaker":"Alex Baker","startTime":459.155,"endTime":460.035,"body":"metrics"},{"speaker":"Alex Baker","startTime":460.375,"endTime":461.085,"body":"available."},{"speaker":"Alex Baker","startTime":461.675,"endTime":461.915,"body":"I'm"},{"speaker":"Alex Baker","startTime":461.915,"endTime":462.095,"body":"just"},{"speaker":"Alex Baker","startTime":462.095,"endTime":462.375,"body":"taking"},{"speaker":"Alex Baker","startTime":462.375,"endTime":462.425,"body":"a"},{"speaker":"Alex Baker","startTime":462.425,"endTime":462.655,"body":"quick"},{"speaker":"Alex Baker","startTime":462.655,"endTime":462.805,"body":"look"},{"speaker":"Alex Baker","startTime":462.805,"endTime":463.005,"body":"through"},{"speaker":"Alex Baker","startTime":463.015,"endTime":463.405,"body":"those."},{"speaker":"Alex Baker","startTime":463.405,"endTime":463.665,"body":"We've"},{"speaker":"Alex Baker","startTime":463.705,"endTime":463.965,"body":"now"},{"speaker":"Alex Baker","startTime":463.965,"endTime":464.065,"body":"got."},{"speaker":"Alex Baker","startTime":464.615,"endTime":465.295,"body":"Average"},{"speaker":"Alex Baker","startTime":465.615,"endTime":466.545,"body":"evaluation"},{"speaker":"Alex Baker","startTime":466.545,"endTime":466.915,"body":"score."},{"speaker":"Alex Baker","startTime":467.595,"endTime":467.785,"body":"So"},{"speaker":"Alex Baker","startTime":467.785,"endTime":467.995,"body":"this"},{"speaker":"Alex Baker","startTime":468.005,"endTime":468.375,"body":"is,"},{"speaker":"Alex Baker","startTime":468.485,"endTime":468.765,"body":"let"},{"speaker":"Alex Baker","startTime":468.765,"endTime":468.855,"body":"me"},{"speaker":"Alex Baker","startTime":468.855,"endTime":469.045,"body":"just"},{"speaker":"Alex Baker","startTime":469.045,"endTime":469.285,"body":"step"},{"speaker":"Alex Baker","startTime":469.285,"endTime":469.525,"body":"back"},{"speaker":"Alex Baker","startTime":469.525,"endTime":469.565,"body":"a"},{"speaker":"Alex Baker","startTime":469.565,"endTime":469.885,"body":"sec."},{"speaker":"Alex Baker","startTime":470.165,"endTime":470.295,"body":"The"},{"speaker":"Alex Baker","startTime":470.295,"endTime":470.685,"body":"following"},{"speaker":"Alex Baker","startTime":470.685,"endTime":471.085,"body":"contact"},{"speaker":"Alex Baker","startTime":471.085,"endTime":471.805,"body":"evaluation"},{"speaker":"Alex Baker","startTime":471.815,"endTime":472.115,"body":"driven"},{"speaker":"Alex Baker","startTime":472.125,"endTime":472.715,"body":"metrics"},{"speaker":"Alex Baker","startTime":472.725,"endTime":472.885,"body":"are"},{"speaker":"Alex Baker","startTime":472.885,"endTime":473.345,"body":"available"},{"speaker":"Alex Baker","startTime":473.345,"endTime":473.475,"body":"on"},{"speaker":"Alex Baker","startTime":473.475,"endTime":474.145,"body":"historical"},{"speaker":"Alex Baker","startTime":474.145,"endTime":474.595,"body":"metrics"},{"speaker":"Alex Baker","startTime":474.595,"endTime":475.305,"body":"reports."},{"speaker":"Alex Baker","startTime":475.885,"endTime":476.025,"body":"So"},{"speaker":"Alex Baker","startTime":476.025,"endTime":476.205,"body":"you've"},{"speaker":"Alex Baker","startTime":476.205,"endTime":476.295,"body":"got,"},{"speaker":"Alex Baker","startTime":476.295,"endTime":476.495,"body":"yeah,"},{"speaker":"Alex Baker","startTime":476.495,"endTime":476.905,"body":"average"},{"speaker":"Alex Baker","startTime":476.905,"endTime":477.595,"body":"evaluation"},{"speaker":"Alex Baker","startTime":477.595,"endTime":477.795,"body":"score,"},{"speaker":"Alex Baker","startTime":478.045,"endTime":478.675,"body":"average"},{"speaker":"Alex Baker","startTime":478.785,"endTime":479.505,"body":"weighted"},{"speaker":"Alex Baker","startTime":479.585,"endTime":480.375,"body":"evaluation"},{"speaker":"Alex Baker","startTime":480.375,"endTime":480.685,"body":"score."},{"speaker":"Alex Baker","startTime":480.935,"endTime":481.615,"body":"Automatic"},{"speaker":"Alex Baker","startTime":481.615,"endTime":482.145,"body":"fails"},{"speaker":"Alex Baker","startTime":482.145,"endTime":482.665,"body":"percent."},{"speaker":"Alex Baker","startTime":482.755,"endTime":482.975,"body":"That"},{"speaker":"Alex Baker","startTime":482.975,"endTime":483.365,"body":"one,"},{"speaker":"Alex Baker","startTime":483.615,"endTime":483.995,"body":"that's"},{"speaker":"Alex Baker","startTime":484.105,"endTime":484.555,"body":"certainly"},{"speaker":"Alex Baker","startTime":484.555,"endTime":484.775,"body":"one"},{"speaker":"Alex Baker","startTime":484.775,"endTime":484.885,"body":"that"},{"speaker":"Alex Baker","startTime":484.885,"endTime":485.235,"body":"we've"},{"speaker":"Alex Baker","startTime":485.275,"endTime":485.795,"body":"developed"},{"speaker":"Alex Baker","startTime":485.815,"endTime":486.205,"body":"custom"},{"speaker":"Alex Baker","startTime":486.205,"endTime":486.745,"body":"reporting"},{"speaker":"Alex Baker","startTime":486.745,"endTime":486.865,"body":"for"},{"speaker":"Alex Baker","startTime":486.865,"endTime":487.315,"body":"people"},{"speaker":"Alex Baker","startTime":487.315,"endTime":487.475,"body":"in"},{"speaker":"Alex Baker","startTime":487.485,"endTime":487.515,"body":"the"},{"speaker":"Alex Baker","startTime":487.515,"endTime":487.845,"body":"past."},{"speaker":"Alex Baker","startTime":487.895,"endTime":488.205,"body":"Cause"},{"speaker":"Alex Baker","startTime":488.475,"endTime":488.605,"body":"there"},{"speaker":"Alex Baker","startTime":488.605,"endTime":488.865,"body":"wasn't"},{"speaker":"Alex Baker","startTime":488.895,"endTime":489.355,"body":"anything"},{"speaker":"Alex Baker","startTime":489.355,"endTime":489.475,"body":"sort"},{"speaker":"Alex Baker","startTime":489.475,"endTime":489.615,"body":"of"},{"speaker":"Alex Baker","startTime":489.635,"endTime":490.155,"body":"available"},{"speaker":"Alex Baker","startTime":490.155,"endTime":490.355,"body":"out"},{"speaker":"Alex Baker","startTime":490.365,"endTime":490.385,"body":"of"},{"speaker":"Alex Baker","startTime":490.385,"endTime":490.425,"body":"the"},{"speaker":"Alex Baker","startTime":490.425,"endTime":490.805,"body":"box."},{"speaker":"Alex Baker","startTime":490.805,"endTime":490.885,"body":"It"},{"speaker":"Alex Baker","startTime":490.885,"endTime":490.965,"body":"was"},{"speaker":"Alex Baker","startTime":490.965,"endTime":491.155,"body":"quite"},{"speaker":"Alex Baker","startTime":491.155,"endTime":491.385,"body":"nice"},{"speaker":"Alex Baker","startTime":491.385,"endTime":491.505,"body":"to"},{"speaker":"Alex Baker","startTime":491.505,"endTime":491.705,"body":"see"},{"speaker":"Alex Baker","startTime":491.705,"endTime":491.895,"body":"that"},{"speaker":"Alex Baker","startTime":491.925,"endTime":492.085,"body":"in"},{"speaker":"Alex Baker","startTime":492.085,"endTime":492.305,"body":"the"},{"speaker":"Alex Baker","startTime":492.765,"endTime":493.385,"body":"natively"},{"speaker":"Alex Baker","startTime":493.385,"endTime":493.465,"body":"and"},{"speaker":"Alex Baker","startTime":493.465,"endTime":494.025,"body":"connect."},{"speaker":"Alex Baker","startTime":494.715,"endTime":494.985,"body":"And"},{"speaker":"Alex Baker","startTime":494.985,"endTime":495.135,"body":"then"},{"speaker":"Alex Baker","startTime":495.135,"endTime":495.435,"body":"another"},{"speaker":"Alex Baker","startTime":495.435,"endTime":495.725,"body":"one"},{"speaker":"Alex Baker","startTime":495.725,"endTime":496.245,"body":"for"},{"speaker":"Alex Baker","startTime":496.555,"endTime":497.415,"body":"evaluations"},{"speaker":"Alex Baker","startTime":497.455,"endTime":498.095,"body":"performed."},{"speaker":"Alex Baker","startTime":498.095,"endTime":498.425,"body":"So,"},{"speaker":"Alex Baker","startTime":498.865,"endTime":499.315,"body":"yeah,"},{"speaker":"Alex Baker","startTime":499.505,"endTime":499.565,"body":"I"},{"speaker":"Alex Baker","startTime":499.565,"endTime":499.815,"body":"think"},{"speaker":"Alex Baker","startTime":499.815,"endTime":499.985,"body":"on"},{"speaker":"Alex Baker","startTime":500.145,"endTime":500.305,"body":"my"},{"speaker":"Alex Baker","startTime":500.305,"endTime":500.615,"body":"point"},{"speaker":"Alex Baker","startTime":500.645,"endTime":500.945,"body":"of,"},{"speaker":"Alex Baker","startTime":501.025,"endTime":501.495,"body":"we've"},{"speaker":"Alex Baker","startTime":501.515,"endTime":501.995,"body":"developed."},{"speaker":"Alex Baker","startTime":502.43,"endTime":502.65,"body":"Quite"},{"speaker":"Alex Baker","startTime":502.65,"endTime":502.67,"body":"a"},{"speaker":"Alex Baker","startTime":502.67,"endTime":502.82,"body":"bit"},{"speaker":"Alex Baker","startTime":502.82,"endTime":502.92,"body":"of"},{"speaker":"Alex Baker","startTime":502.92,"endTime":503.25,"body":"custom"},{"speaker":"Alex Baker","startTime":503.25,"endTime":503.72,"body":"reporting"},{"speaker":"Alex Baker","startTime":503.74,"endTime":504.31,"body":"around"},{"speaker":"Alex Baker","startTime":504.62,"endTime":505.34,"body":"evaluation"},{"speaker":"Alex Baker","startTime":505.35,"endTime":505.93,"body":"metrics"},{"speaker":"Alex Baker","startTime":505.93,"endTime":506.12,"body":"just"},{"speaker":"Alex Baker","startTime":506.12,"endTime":506.54,"body":"because"},{"speaker":"Alex Baker","startTime":506.78,"endTime":506.97,"body":"there"},{"speaker":"Alex Baker","startTime":507.3,"endTime":507.68,"body":"wasn't"},{"speaker":"Alex Baker","startTime":507.81,"endTime":508.32,"body":"really"},{"speaker":"Alex Baker","startTime":508.51,"endTime":508.7,"body":"that"},{"speaker":"Alex Baker","startTime":508.7,"endTime":508.95,"body":"much"},{"speaker":"Alex Baker","startTime":508.95,"endTime":509.24,"body":"for"},{"speaker":"Alex Baker","startTime":509.24,"endTime":509.37,"body":"it"},{"speaker":"Alex Baker","startTime":509.43,"endTime":509.6,"body":"out"},{"speaker":"Alex Baker","startTime":509.6,"endTime":509.62,"body":"of"},{"speaker":"Alex Baker","startTime":509.66,"endTime":509.77,"body":"the"},{"speaker":"Alex Baker","startTime":509.77,"endTime":510.23,"body":"box."},{"speaker":"Alex Baker","startTime":510.79,"endTime":510.97,"body":"But"},{"speaker":"Alex Baker","startTime":511.01,"endTime":511.56,"body":"obviously"},{"speaker":"Alex Baker","startTime":511.61,"endTime":512.02,"body":"Amazon"},{"speaker":"Alex Baker","startTime":512.02,"endTime":512.14,"body":"have"},{"speaker":"Alex Baker","startTime":512.14,"endTime":512.6,"body":"seen"},{"speaker":"Alex Baker","startTime":512.7,"endTime":512.84,"body":"that"},{"speaker":"Alex Baker","startTime":512.85,"endTime":513.0,"body":"that"},{"speaker":"Alex Baker","startTime":513.02,"endTime":513.15,"body":"is"},{"speaker":"Alex Baker","startTime":513.15,"endTime":513.2,"body":"a"},{"speaker":"Alex Baker","startTime":513.2,"endTime":513.32,"body":"bit"},{"speaker":"Alex Baker","startTime":513.32,"endTime":513.42,"body":"of"},{"speaker":"Alex Baker","startTime":513.42,"endTime":513.48,"body":"a"},{"speaker":"Alex Baker","startTime":513.48,"endTime":513.74,"body":"gap"},{"speaker":"Alex Baker","startTime":513.74,"endTime":513.86,"body":"as"},{"speaker":"Alex Baker","startTime":513.86,"endTime":514.11,"body":"well"},{"speaker":"Alex Baker","startTime":514.11,"endTime":514.23,"body":"and"},{"speaker":"Alex Baker","startTime":514.23,"endTime":514.58,"body":"started"},{"speaker":"Alex Baker","startTime":514.58,"endTime":514.61,"body":"to"},{"speaker":"Alex Baker","startTime":514.63,"endTime":514.81,"body":"bring"},{"speaker":"Alex Baker","startTime":514.95,"endTime":515.03,"body":"those"},{"speaker":"Alex Baker","startTime":515.03,"endTime":515.21,"body":"in,"},{"speaker":"Alex Baker","startTime":515.28,"endTime":515.48,"body":"which"},{"speaker":"Alex Baker","startTime":515.48,"endTime":515.59,"body":"is"},{"speaker":"Alex Baker","startTime":515.59,"endTime":515.9,"body":"great."},{"speaker":"Tom Morgan","startTime":515.925,"endTime":515.975,"body":"Right."},{"speaker":"Tom Morgan","startTime":516.255,"endTime":516.475,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":516.475,"endTime":516.925,"body":"definitely."},{"speaker":"Tom Morgan","startTime":516.955,"endTime":517.175,"body":"So"},{"speaker":"Tom Morgan","startTime":517.225,"endTime":517.475,"body":"over"},{"speaker":"Tom Morgan","startTime":517.475,"endTime":517.775,"body":"time,"},{"speaker":"Tom Morgan","startTime":517.775,"endTime":517.915,"body":"those"},{"speaker":"Tom Morgan","startTime":517.915,"endTime":518.205,"body":"things"},{"speaker":"Tom Morgan","startTime":518.205,"endTime":518.445,"body":"get"},{"speaker":"Tom Morgan","startTime":518.515,"endTime":518.645,"body":"put"},{"speaker":"Tom Morgan","startTime":518.645,"endTime":518.875,"body":"into"},{"speaker":"Tom Morgan","startTime":518.875,"endTime":518.935,"body":"the"},{"speaker":"Tom Morgan","startTime":518.935,"endTime":519.285,"body":"box."},{"speaker":"Tom Morgan","startTime":519.325,"endTime":519.535,"body":"That's"},{"speaker":"Tom Morgan","startTime":519.535,"endTime":519.955,"body":"fine."},{"speaker":"Tom Morgan","startTime":520.035,"endTime":520.195,"body":"You"},{"speaker":"Tom Morgan","startTime":520.195,"endTime":520.335,"body":"know,"},{"speaker":"Tom Morgan","startTime":520.335,"endTime":520.585,"body":"then"},{"speaker":"Tom Morgan","startTime":520.865,"endTime":521.225,"body":"that's,"},{"speaker":"Tom Morgan","startTime":521.235,"endTime":521.535,"body":"that's"},{"speaker":"Tom Morgan","startTime":521.545,"endTime":521.805,"body":"the"},{"speaker":"Tom Morgan","startTime":521.815,"endTime":522.025,"body":"that's"},{"speaker":"Tom Morgan","startTime":522.025,"endTime":522.085,"body":"our"},{"speaker":"Tom Morgan","startTime":522.085,"endTime":522.335,"body":"job"},{"speaker":"Tom Morgan","startTime":522.335,"endTime":522.465,"body":"is"},{"speaker":"Tom Morgan","startTime":522.465,"endTime":522.545,"body":"to"},{"speaker":"Tom Morgan","startTime":522.545,"endTime":522.725,"body":"fill"},{"speaker":"Tom Morgan","startTime":522.725,"endTime":522.795,"body":"the"},{"speaker":"Tom Morgan","startTime":522.795,"endTime":523.205,"body":"gaps"},{"speaker":"Tom Morgan","startTime":523.245,"endTime":523.505,"body":"whilst"},{"speaker":"Tom Morgan","startTime":523.505,"endTime":523.625,"body":"they're"},{"speaker":"Tom Morgan","startTime":523.625,"endTime":523.965,"body":"there"},{"speaker":"Tom Morgan","startTime":523.965,"endTime":524.095,"body":"and"},{"speaker":"Tom Morgan","startTime":524.095,"endTime":524.275,"body":"then"},{"speaker":"Tom Morgan","startTime":524.285,"endTime":524.455,"body":"to"},{"speaker":"Tom Morgan","startTime":524.455,"endTime":524.625,"body":"sort"},{"speaker":"Tom Morgan","startTime":524.625,"endTime":524.645,"body":"of"},{"speaker":"Tom Morgan","startTime":524.655,"endTime":524.895,"body":"step"},{"speaker":"Tom Morgan","startTime":524.895,"endTime":525.215,"body":"away"},{"speaker":"Tom Morgan","startTime":525.215,"endTime":525.435,"body":"and"},{"speaker":"Tom Morgan","startTime":525.475,"endTime":525.745,"body":"step"},{"speaker":"Tom Morgan","startTime":525.745,"endTime":526.155,"body":"aside"},{"speaker":"Tom Morgan","startTime":526.155,"endTime":526.255,"body":"as"},{"speaker":"Tom Morgan","startTime":526.255,"endTime":526.335,"body":"the"},{"speaker":"Tom Morgan","startTime":526.335,"endTime":526.575,"body":"gaps"},{"speaker":"Tom Morgan","startTime":526.575,"endTime":526.725,"body":"get"},{"speaker":"Tom Morgan","startTime":526.725,"endTime":526.985,"body":"filled"},{"speaker":"Tom Morgan","startTime":526.985,"endTime":527.095,"body":"and"},{"speaker":"Tom Morgan","startTime":527.095,"endTime":527.145,"body":"go"},{"speaker":"Tom Morgan","startTime":527.145,"endTime":527.295,"body":"and"},{"speaker":"Tom Morgan","startTime":527.295,"endTime":527.505,"body":"fill"},{"speaker":"Tom Morgan","startTime":527.525,"endTime":527.705,"body":"other"},{"speaker":"Tom Morgan","startTime":527.705,"endTime":528.105,"body":"gaps."},{"speaker":"Tom Morgan","startTime":528.355,"endTime":528.465,"body":"So"},{"speaker":"Tom Morgan","startTime":528.465,"endTime":528.645,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":528.645,"endTime":528.805,"body":"definitely."},{"speaker":"Tom Morgan","startTime":529.065,"endTime":529.235,"body":"That's"},{"speaker":"Tom Morgan","startTime":529.235,"endTime":529.435,"body":"good."},{"speaker":"Alex Baker","startTime":529.81,"endTime":529.96,"body":"I'm"},{"speaker":"Alex Baker","startTime":529.96,"endTime":530.2,"body":"sorry."},{"speaker":"Alex Baker","startTime":530.21,"endTime":530.53,"body":"The"},{"speaker":"Alex Baker","startTime":530.53,"endTime":530.66,"body":"other"},{"speaker":"Alex Baker","startTime":530.66,"endTime":530.78,"body":"one"},{"speaker":"Alex Baker","startTime":530.78,"endTime":530.89,"body":"to"},{"speaker":"Alex Baker","startTime":530.89,"endTime":531.19,"body":"mention"},{"speaker":"Alex Baker","startTime":531.2,"endTime":531.48,"body":"around"},{"speaker":"Alex Baker","startTime":531.48,"endTime":531.8,"body":"that"},{"speaker":"Alex Baker","startTime":531.81,"endTime":532.09,"body":"actually"},{"speaker":"Alex Baker","startTime":532.17,"endTime":532.31,"body":"is"},{"speaker":"Alex Baker","startTime":532.84,"endTime":532.87,"body":"and"},{"speaker":"Alex Baker","startTime":532.87,"endTime":532.97,"body":"we"},{"speaker":"Alex Baker","startTime":532.97,"endTime":533.07,"body":"mentioned"},{"speaker":"Alex Baker","startTime":533.07,"endTime":534.31,"body":"dashboards"},{"speaker":"Alex Baker","startTime":534.42,"endTime":534.54,"body":"at"},{"speaker":"Alex Baker","startTime":534.55,"endTime":534.65,"body":"the"},{"speaker":"Alex Baker","startTime":534.65,"endTime":534.91,"body":"start"},{"speaker":"Alex Baker","startTime":534.91,"endTime":535.0,"body":"of"},{"speaker":"Alex Baker","startTime":535.0,"endTime":535.14,"body":"this"},{"speaker":"Alex Baker","startTime":535.14,"endTime":535.68,"body":"section"},{"speaker":"Alex Baker","startTime":536.09,"endTime":536.25,"body":"and"},{"speaker":"Alex Baker","startTime":536.3,"endTime":536.65,"body":"agent"},{"speaker":"Alex Baker","startTime":536.68,"endTime":537.29,"body":"performance"},{"speaker":"Alex Baker","startTime":537.33,"endTime":538.13,"body":"evaluations"},{"speaker":"Alex Baker","startTime":538.13,"endTime":538.66,"body":"dashboard"},{"speaker":"Alex Baker","startTime":538.66,"endTime":538.83,"body":"as"},{"speaker":"Alex Baker","startTime":538.83,"endTime":539.12,"body":"well."},{"speaker":"Alex Baker","startTime":539.14,"endTime":539.33,"body":"So"},{"speaker":"Alex Baker","startTime":539.62,"endTime":539.81,"body":"just"},{"speaker":"Alex Baker","startTime":539.82,"endTime":539.94,"body":"to."},{"speaker":"Alex Baker","startTime":540.375,"endTime":540.605,"body":"Just"},{"speaker":"Alex Baker","startTime":540.605,"endTime":540.685,"body":"to"},{"speaker":"Alex Baker","startTime":540.685,"endTime":540.895,"body":"tie"},{"speaker":"Alex Baker","startTime":540.895,"endTime":540.995,"body":"that"},{"speaker":"Alex Baker","startTime":541.005,"endTime":541.265,"body":"up"},{"speaker":"Alex Baker","startTime":541.265,"endTime":541.575,"body":"there"},{"speaker":"Alex Baker","startTime":541.845,"endTime":542.265,"body":"again,"},{"speaker":"Alex Baker","startTime":542.395,"endTime":542.985,"body":"improving"},{"speaker":"Alex Baker","startTime":542.985,"endTime":543.115,"body":"that"},{"speaker":"Alex Baker","startTime":543.125,"endTime":543.305,"body":"out"},{"speaker":"Alex Baker","startTime":543.305,"endTime":543.325,"body":"of"},{"speaker":"Alex Baker","startTime":543.345,"endTime":543.465,"body":"the"},{"speaker":"Alex Baker","startTime":543.465,"endTime":543.915,"body":"box"},{"speaker":"Alex Baker","startTime":544.005,"endTime":544.975,"body":"experience"},{"speaker":"Alex Baker","startTime":545.065,"endTime":545.315,"body":"and"},{"speaker":"Alex Baker","startTime":545.325,"endTime":545.565,"body":"being"},{"speaker":"Alex Baker","startTime":545.585,"endTime":545.805,"body":"able"},{"speaker":"Alex Baker","startTime":545.805,"endTime":545.895,"body":"to"},{"speaker":"Alex Baker","startTime":545.935,"endTime":546.135,"body":"go"},{"speaker":"Alex Baker","startTime":546.135,"endTime":546.455,"body":"into"},{"speaker":"Alex Baker","startTime":546.455,"endTime":546.485,"body":"your"},{"speaker":"Alex Baker","startTime":546.485,"endTime":547.295,"body":"dashboards"},{"speaker":"Alex Baker","startTime":547.295,"endTime":547.425,"body":"and"},{"speaker":"Alex Baker","startTime":547.425,"endTime":547.645,"body":"check"},{"speaker":"Alex Baker","startTime":547.645,"endTime":547.975,"body":"out"},{"speaker":"Alex Baker","startTime":548.055,"endTime":548.245,"body":"how"},{"speaker":"Alex Baker","startTime":548.245,"endTime":548.565,"body":"people"},{"speaker":"Alex Baker","startTime":548.565,"endTime":548.595,"body":"are"},{"speaker":"Alex Baker","startTime":548.595,"endTime":549.075,"body":"performing"},{"speaker":"Alex Baker","startTime":549.075,"endTime":549.105,"body":"and"},{"speaker":"Alex Baker","startTime":549.575,"endTime":549.765,"body":"their"},{"speaker":"Alex Baker","startTime":549.765,"endTime":550.565,"body":"evaluations."},{"speaker":"Tom Morgan","startTime":551.015,"endTime":551.265,"body":"Yeah."},{"speaker":"Tom Morgan","startTime":551.415,"endTime":551.545,"body":"Oh,"},{"speaker":"Tom Morgan","startTime":551.545,"endTime":551.805,"body":"good."},{"speaker":"Tom Morgan","startTime":551.875,"endTime":551.975,"body":"It"},{"speaker":"Tom Morgan","startTime":551.975,"endTime":552.185,"body":"feels"},{"speaker":"Tom Morgan","startTime":552.185,"endTime":552.315,"body":"like"},{"speaker":"Tom Morgan","startTime":552.315,"endTime":552.455,"body":"this"},{"speaker":"Tom Morgan","startTime":552.455,"endTime":552.645,"body":"whole"},{"speaker":"Tom Morgan","startTime":552.645,"endTime":553.205,"body":"evaluation"},{"speaker":"Tom Morgan","startTime":553.205,"endTime":553.415,"body":"thing"},{"speaker":"Tom Morgan","startTime":553.415,"endTime":553.575,"body":"is"},{"speaker":"Tom Morgan","startTime":553.575,"endTime":553.735,"body":"just"},{"speaker":"Tom Morgan","startTime":553.735,"endTime":554.055,"body":"growing"},{"speaker":"Tom Morgan","startTime":554.055,"endTime":554.145,"body":"and"},{"speaker":"Tom Morgan","startTime":554.145,"endTime":554.495,"body":"growing"},{"speaker":"Tom Morgan","startTime":554.495,"endTime":554.575,"body":"and"},{"speaker":"Tom Morgan","startTime":554.575,"endTime":554.935,"body":"becoming"},{"speaker":"Tom Morgan","startTime":554.935,"endTime":555.095,"body":"more"},{"speaker":"Tom Morgan","startTime":555.095,"endTime":555.298,"body":"and"},{"speaker":"Tom Morgan","startTime":555.298,"endTime":555.502,"body":"more"},{"speaker":"Tom Morgan","startTime":555.502,"endTime":555.705,"body":"important"},{"speaker":"Tom Morgan","startTime":555.705,"endTime":555.908,"body":"and"},{"speaker":"Tom Morgan","startTime":555.908,"endTime":556.112,"body":"more"},{"speaker":"Tom Morgan","startTime":556.112,"endTime":556.315,"body":"and"},{"speaker":"Tom Morgan","startTime":556.565,"endTime":556.835,"body":"more"},{"speaker":"Tom Morgan","startTime":556.985,"endTime":557.135,"body":"sort"},{"speaker":"Tom Morgan","startTime":557.135,"endTime":557.155,"body":"of"},{"speaker":"Tom Morgan","startTime":557.165,"endTime":557.605,"body":"central"},{"speaker":"Tom Morgan","startTime":557.605,"endTime":557.755,"body":"and"},{"speaker":"Tom Morgan","startTime":557.765,"endTime":558.135,"body":"completely"},{"speaker":"Tom Morgan","startTime":558.135,"endTime":558.305,"body":"makes"},{"speaker":"Tom Morgan","startTime":558.305,"endTime":558.715,"body":"sense"},{"speaker":"Tom Morgan","startTime":558.815,"endTime":559.085,"body":"because"},{"speaker":"Tom Morgan","startTime":559.155,"endTime":559.345,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":559.385,"endTime":559.515,"body":"it's"},{"speaker":"Tom Morgan","startTime":559.515,"endTime":559.715,"body":"such"},{"speaker":"Tom Morgan","startTime":559.715,"endTime":559.785,"body":"an"},{"speaker":"Tom Morgan","startTime":559.785,"endTime":560.095,"body":"important"},{"speaker":"Tom Morgan","startTime":560.095,"endTime":560.365,"body":"part"},{"speaker":"Tom Morgan","startTime":560.375,"endTime":560.585,"body":"of."},{"speaker":"Tom Morgan","startTime":561.065,"endTime":561.425,"body":"Obviously"},{"speaker":"Tom Morgan","startTime":561.585,"endTime":561.885,"body":"keeping"},{"speaker":"Tom Morgan","startTime":561.885,"endTime":561.955,"body":"a"},{"speaker":"Tom Morgan","startTime":561.955,"endTime":562.325,"body":"quality"},{"speaker":"Tom Morgan","startTime":562.325,"endTime":562.475,"body":"bar"},{"speaker":"Tom Morgan","startTime":562.475,"endTime":562.735,"body":"high."},{"speaker":"Alex Baker","startTime":563.275,"endTime":563.705,"body":"Yeah."},{"speaker":"Alex Baker","startTime":563.755,"endTime":563.945,"body":"We've"},{"speaker":"Alex Baker","startTime":563.945,"endTime":564.295,"body":"spoken"},{"speaker":"Alex Baker","startTime":564.295,"endTime":564.515,"body":"about"},{"speaker":"Alex Baker","startTime":564.555,"endTime":564.645,"body":"it."},{"speaker":"Alex Baker","startTime":564.655,"endTime":564.835,"body":"We've"},{"speaker":"Alex Baker","startTime":564.835,"endTime":565.125,"body":"done"},{"speaker":"Alex Baker","startTime":565.135,"endTime":565.475,"body":"whole"},{"speaker":"Alex Baker","startTime":565.475,"endTime":566.015,"body":"episodes"},{"speaker":"Alex Baker","startTime":566.015,"endTime":566.295,"body":"around"},{"speaker":"Alex Baker","startTime":566.295,"endTime":566.875,"body":"quality."},{"speaker":"Alex Baker","startTime":567.185,"endTime":567.345,"body":"It"},{"speaker":"Alex Baker","startTime":567.345,"endTime":567.535,"body":"is"},{"speaker":"Alex Baker","startTime":567.535,"endTime":568.085,"body":"still"},{"speaker":"Alex Baker","startTime":568.615,"endTime":568.805,"body":"one"},{"speaker":"Alex Baker","startTime":568.805,"endTime":568.935,"body":"of"},{"speaker":"Alex Baker","startTime":568.935,"endTime":569.055,"body":"the"},{"speaker":"Alex Baker","startTime":569.055,"endTime":569.405,"body":"areas"},{"speaker":"Alex Baker","startTime":569.405,"endTime":569.485,"body":"that"},{"speaker":"Alex Baker","startTime":569.845,"endTime":570.085,"body":"I'm"},{"speaker":"Alex Baker","startTime":570.085,"endTime":570.305,"body":"really"},{"speaker":"Alex Baker","startTime":570.305,"endTime":570.785,"body":"excited"},{"speaker":"Alex Baker","startTime":570.785,"endTime":571.045,"body":"about"},{"speaker":"Alex Baker","startTime":571.045,"endTime":571.315,"body":"because"},{"speaker":"Alex Baker","startTime":571.315,"endTime":571.435,"body":"of"},{"speaker":"Alex Baker","startTime":571.485,"endTime":571.675,"body":"the"},{"speaker":"Alex Baker","startTime":571.675,"endTime":572.285,"body":"introduction"},{"speaker":"Alex Baker","startTime":572.285,"endTime":572.435,"body":"of"},{"speaker":"Alex Baker","startTime":572.485,"endTime":572.895,"body":"the"},{"speaker":"Alex Baker","startTime":572.905,"endTime":573.705,"body":"capability"},{"speaker":"Alex Baker","startTime":573.705,"endTime":573.975,"body":"to"},{"speaker":"Alex Baker","startTime":574.295,"endTime":574.705,"body":"automate"},{"speaker":"Alex Baker","startTime":574.765,"endTime":574.985,"body":"and"},{"speaker":"Alex Baker","startTime":574.995,"endTime":575.135,"body":"to"},{"speaker":"Alex Baker","startTime":575.145,"endTime":575.315,"body":"be"},{"speaker":"Alex Baker","startTime":575.315,"endTime":575.565,"body":"able"},{"speaker":"Alex Baker","startTime":575.565,"endTime":575.915,"body":"to."},{"speaker":"Alex Baker","startTime":576.265,"endTime":576.485,"body":"Do"},{"speaker":"Alex Baker","startTime":576.495,"endTime":576.785,"body":"much"},{"speaker":"Alex Baker","startTime":576.785,"endTime":577.055,"body":"more"},{"speaker":"Alex Baker","startTime":577.055,"endTime":577.405,"body":"than"},{"speaker":"Alex Baker","startTime":577.655,"endTime":577.895,"body":"what"},{"speaker":"Alex Baker","startTime":577.895,"endTime":578.045,"body":"was"},{"speaker":"Alex Baker","startTime":578.065,"endTime":578.635,"body":"traditionally,"},{"speaker":"Alex Baker","startTime":578.635,"endTime":579.165,"body":"maybe"},{"speaker":"Alex Baker","startTime":579.165,"endTime":579.365,"body":"two"},{"speaker":"Alex Baker","startTime":579.365,"endTime":580.165,"body":"evaluations"},{"speaker":"Alex Baker","startTime":580.165,"endTime":580.435,"body":"per"},{"speaker":"Alex Baker","startTime":580.435,"endTime":580.715,"body":"agent"},{"speaker":"Alex Baker","startTime":580.715,"endTime":580.875,"body":"per"},{"speaker":"Alex Baker","startTime":580.875,"endTime":581.205,"body":"month"},{"speaker":"Alex Baker","startTime":581.215,"endTime":581.275,"body":"or"},{"speaker":"Alex Baker","startTime":581.275,"endTime":581.605,"body":"whatever"},{"speaker":"Alex Baker","startTime":581.605,"endTime":581.815,"body":"your"},{"speaker":"Alex Baker","startTime":582.245,"endTime":582.665,"body":"metrics"},{"speaker":"Alex Baker","startTime":582.665,"endTime":582.935,"body":"were"},{"speaker":"Alex Baker","startTime":583.275,"endTime":583.505,"body":"being"},{"speaker":"Alex Baker","startTime":583.505,"endTime":583.735,"body":"able"},{"speaker":"Alex Baker","startTime":583.735,"endTime":583.835,"body":"to"},{"speaker":"Alex Baker","startTime":583.835,"endTime":584.095,"body":"move"},{"speaker":"Alex Baker","startTime":584.095,"endTime":584.395,"body":"that"},{"speaker":"Alex Baker","startTime":584.565,"endTime":584.895,"body":"much"},{"speaker":"Alex Baker","startTime":584.895,"endTime":585.265,"body":"closer"},{"speaker":"Alex Baker","startTime":585.265,"endTime":585.515,"body":"to"},{"speaker":"Alex Baker","startTime":585.545,"endTime":586.035,"body":"100"},{"speaker":"Alex Baker","startTime":586.035,"endTime":586.505,"body":"percent"},{"speaker":"Alex Baker","startTime":587.095,"endTime":587.295,"body":"to"},{"speaker":"Alex Baker","startTime":587.295,"endTime":587.855,"body":"evaluate"},{"speaker":"Alex Baker","startTime":587.855,"endTime":588.005,"body":"in"},{"speaker":"Alex Baker","startTime":588.005,"endTime":588.265,"body":"some"},{"speaker":"Alex Baker","startTime":588.265,"endTime":588.655,"body":"way."},{"speaker":"Alex Baker","startTime":588.795,"endTime":588.855,"body":"I"},{"speaker":"Alex Baker","startTime":588.865,"endTime":589.075,"body":"think"},{"speaker":"Alex Baker","startTime":589.075,"endTime":589.225,"body":"that's"},{"speaker":"Alex Baker","startTime":589.225,"endTime":589.585,"body":"great."},{"speaker":"Tom Morgan","startTime":589.835,"endTime":590.225,"body":"Definitely."},{"speaker":"Tom Morgan","startTime":590.475,"endTime":590.775,"body":"Oh,"},{"speaker":"Tom Morgan","startTime":591.125,"endTime":591.225,"body":"well,"},{"speaker":"Tom Morgan","startTime":591.225,"endTime":591.455,"body":"thank"},{"speaker":"Tom Morgan","startTime":591.455,"endTime":591.645,"body":"you"},{"speaker":"Tom Morgan","startTime":591.805,"endTime":591.935,"body":"for"},{"speaker":"Tom Morgan","startTime":591.935,"endTime":592.165,"body":"the"},{"speaker":"Tom Morgan","startTime":592.165,"endTime":592.315,"body":"for"},{"speaker":"Tom Morgan","startTime":592.315,"endTime":592.405,"body":"the"},{"speaker":"Tom Morgan","startTime":592.405,"endTime":592.665,"body":"news"},{"speaker":"Tom Morgan","startTime":592.665,"endTime":593.125,"body":"roundup."},{"speaker":"Tom Morgan","startTime":593.555,"endTime":593.835,"body":"This"},{"speaker":"Tom Morgan","startTime":593.855,"endTime":594.535,"body":"episode,"},{"speaker":"Tom Morgan","startTime":594.555,"endTime":594.795,"body":"we're"},{"speaker":"Tom Morgan","startTime":594.795,"endTime":594.915,"body":"going"},{"speaker":"Tom Morgan","startTime":594.915,"endTime":594.945,"body":"to"},{"speaker":"Tom Morgan","startTime":594.955,"endTime":595.085,"body":"be"},{"speaker":"Tom Morgan","startTime":595.085,"endTime":595.455,"body":"talking"},{"speaker":"Tom Morgan","startTime":595.525,"endTime":595.795,"body":"all"},{"speaker":"Tom Morgan","startTime":595.795,"endTime":596.115,"body":"about"},{"speaker":"Tom Morgan","startTime":596.135,"endTime":596.495,"body":"user"},{"speaker":"Tom Morgan","startTime":596.535,"endTime":597.135,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":597.645,"endTime":597.945,"body":"which"},{"speaker":"Tom Morgan","startTime":597.975,"endTime":598.355,"body":"is"},{"speaker":"Tom Morgan","startTime":598.415,"endTime":598.605,"body":"a"},{"speaker":"Tom Morgan","startTime":598.605,"endTime":598.805,"body":"kind"},{"speaker":"Tom Morgan","startTime":598.805,"endTime":598.895,"body":"of"},{"speaker":"Tom Morgan","startTime":598.895,"endTime":599.425,"body":"underrated,"},{"speaker":"Tom Morgan","startTime":599.425,"endTime":599.545,"body":"but"},{"speaker":"Tom Morgan","startTime":599.545,"endTime":599.765,"body":"really"},{"speaker":"Tom Morgan","startTime":599.765,"endTime":600.295,"body":"important"},{"speaker":"Tom Morgan","startTime":600.295,"endTime":600.705,"body":"subject."},{"speaker":"Tom Morgan","startTime":600.735,"endTime":600.885,"body":"We"},{"speaker":"Tom Morgan","startTime":600.885,"endTime":601.105,"body":"did"},{"speaker":"Tom Morgan","startTime":601.105,"endTime":601.315,"body":"talk"},{"speaker":"Tom Morgan","startTime":601.325,"endTime":601.615,"body":"about"},{"speaker":"Tom Morgan","startTime":601.635,"endTime":601.655,"body":"it"},{"speaker":"Tom Morgan","startTime":601.655,"endTime":601.695,"body":"a"},{"speaker":"Tom Morgan","startTime":601.715,"endTime":602.035,"body":"little"},{"speaker":"Tom Morgan","startTime":602.035,"endTime":602.205,"body":"bit"},{"speaker":"Tom Morgan","startTime":602.205,"endTime":602.225,"body":"at"},{"speaker":"Tom Morgan","startTime":602.225,"endTime":602.285,"body":"the"},{"speaker":"Tom Morgan","startTime":602.285,"endTime":602.525,"body":"back"},{"speaker":"Tom Morgan","startTime":602.525,"endTime":602.865,"body":"end"},{"speaker":"Tom Morgan","startTime":602.875,"endTime":603.145,"body":"of"},{"speaker":"Tom Morgan","startTime":603.195,"endTime":603.665,"body":"last"},{"speaker":"Tom Morgan","startTime":603.665,"endTime":603.925,"body":"year."},{"speaker":"Tom Morgan","startTime":604.305,"endTime":604.595,"body":"But"},{"speaker":"Tom Morgan","startTime":604.595,"endTime":604.815,"body":"it's,"},{"speaker":"Tom Morgan","startTime":604.825,"endTime":605.125,"body":"it's"},{"speaker":"Tom Morgan","startTime":605.125,"endTime":605.515,"body":"definitely"},{"speaker":"Tom Morgan","startTime":605.515,"endTime":605.745,"body":"worth"},{"speaker":"Tom Morgan","startTime":605.745,"endTime":606.045,"body":"spending"},{"speaker":"Tom Morgan","startTime":606.045,"endTime":606.055,"body":"a"},{"speaker":"Tom Morgan","startTime":606.065,"endTime":606.295,"body":"whole"},{"speaker":"Tom Morgan","startTime":606.325,"endTime":606.805,"body":"episode"},{"speaker":"Tom Morgan","startTime":607.015,"endTime":607.355,"body":"talking"},{"speaker":"Tom Morgan","startTime":607.355,"endTime":607.585,"body":"about."},{"speaker":"Tom Morgan","startTime":607.585,"endTime":607.725,"body":"We"},{"speaker":"Tom Morgan","startTime":607.725,"endTime":607.985,"body":"thought"},{"speaker":"Tom Morgan","startTime":608.045,"endTime":608.415,"body":"because."},{"speaker":"Tom Morgan","startTime":608.665,"endTime":608.845,"body":"It's"},{"speaker":"Tom Morgan","startTime":608.845,"endTime":609.055,"body":"quite"},{"speaker":"Tom Morgan","startTime":609.055,"endTime":609.435,"body":"easy"},{"speaker":"Tom Morgan","startTime":609.435,"endTime":609.965,"body":"sometimes,"},{"speaker":"Tom Morgan","startTime":609.965,"endTime":610.005,"body":"I"},{"speaker":"Tom Morgan","startTime":610.025,"endTime":610.305,"body":"think,"},{"speaker":"Tom Morgan","startTime":610.335,"endTime":610.585,"body":"as"},{"speaker":"Tom Morgan","startTime":610.605,"endTime":611.025,"body":"technical"},{"speaker":"Tom Morgan","startTime":611.025,"endTime":611.595,"body":"people,"},{"speaker":"Tom Morgan","startTime":611.945,"endTime":612.225,"body":"Alex"},{"speaker":"Tom Morgan","startTime":612.275,"endTime":612.315,"body":"and"},{"speaker":"Tom Morgan","startTime":612.315,"endTime":612.325,"body":"I"},{"speaker":"Tom Morgan","startTime":612.325,"endTime":612.445,"body":"are"},{"speaker":"Tom Morgan","startTime":612.445,"endTime":612.735,"body":"both"},{"speaker":"Tom Morgan","startTime":612.775,"endTime":613.375,"body":"techies,"},{"speaker":"Tom Morgan","startTime":613.735,"endTime":613.855,"body":"and"},{"speaker":"Tom Morgan","startTime":613.855,"endTime":613.995,"body":"it's"},{"speaker":"Tom Morgan","startTime":613.995,"endTime":614.215,"body":"easy"},{"speaker":"Tom Morgan","startTime":614.215,"endTime":614.255,"body":"to"},{"speaker":"Tom Morgan","startTime":614.295,"endTime":614.475,"body":"get"},{"speaker":"Tom Morgan","startTime":614.475,"endTime":614.665,"body":"caught"},{"speaker":"Tom Morgan","startTime":614.755,"endTime":614.905,"body":"up"},{"speaker":"Tom Morgan","startTime":614.905,"endTime":614.995,"body":"in"},{"speaker":"Tom Morgan","startTime":614.995,"endTime":615.135,"body":"the"},{"speaker":"Tom Morgan","startTime":615.145,"endTime":615.675,"body":"technical"},{"speaker":"Tom Morgan","startTime":615.695,"endTime":616.435,"body":"delivery"},{"speaker":"Tom Morgan","startTime":616.485,"endTime":616.935,"body":"of"},{"speaker":"Tom Morgan","startTime":616.965,"endTime":617.315,"body":"something"},{"speaker":"Tom Morgan","startTime":617.325,"endTime":617.515,"body":"like"},{"speaker":"Tom Morgan","startTime":617.515,"endTime":617.875,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":617.875,"endTime":618.335,"body":"Connect,"},{"speaker":"Tom Morgan","startTime":618.835,"endTime":619.005,"body":"and"},{"speaker":"Tom Morgan","startTime":619.005,"endTime":619.075,"body":"to"},{"speaker":"Tom Morgan","startTime":619.075,"endTime":619.285,"body":"really"},{"speaker":"Tom Morgan","startTime":619.285,"endTime":619.485,"body":"just"},{"speaker":"Tom Morgan","startTime":619.485,"endTime":619.875,"body":"focus"},{"speaker":"Tom Morgan","startTime":619.875,"endTime":620.005,"body":"in"},{"speaker":"Tom Morgan","startTime":620.005,"endTime":620.115,"body":"on"},{"speaker":"Tom Morgan","startTime":620.115,"endTime":620.335,"body":"that"},{"speaker":"Tom Morgan","startTime":620.335,"endTime":620.445,"body":"and"},{"speaker":"Tom Morgan","startTime":620.445,"endTime":620.595,"body":"get"},{"speaker":"Tom Morgan","startTime":620.605,"endTime":620.785,"body":"that"},{"speaker":"Tom Morgan","startTime":620.785,"endTime":620.945,"body":"bit"},{"speaker":"Tom Morgan","startTime":620.945,"endTime":621.305,"body":"done,"},{"speaker":"Tom Morgan","startTime":621.695,"endTime":621.845,"body":"and"},{"speaker":"Tom Morgan","startTime":621.845,"endTime":621.965,"body":"then"},{"speaker":"Tom Morgan","startTime":621.965,"endTime":622.025,"body":"to"},{"speaker":"Tom Morgan","startTime":622.045,"endTime":622.185,"body":"be"},{"speaker":"Tom Morgan","startTime":622.185,"endTime":622.515,"body":"really"},{"speaker":"Tom Morgan","startTime":622.525,"endTime":623.215,"body":"surprised"},{"speaker":"Tom Morgan","startTime":623.225,"endTime":623.355,"body":"and"},{"speaker":"Tom Morgan","startTime":623.355,"endTime":623.385,"body":"a"},{"speaker":"Tom Morgan","startTime":623.385,"endTime":623.515,"body":"bit"},{"speaker":"Tom Morgan","startTime":623.545,"endTime":624.105,"body":"annoyed"},{"speaker":"Tom Morgan","startTime":624.215,"endTime":624.425,"body":"and"},{"speaker":"Tom Morgan","startTime":624.475,"endTime":624.955,"body":"upset"},{"speaker":"Tom Morgan","startTime":625.055,"endTime":625.505,"body":"if."},{"speaker":"Tom Morgan","startTime":625.97,"endTime":626.06,"body":"The"},{"speaker":"Tom Morgan","startTime":626.06,"endTime":626.26,"body":"whole"},{"speaker":"Tom Morgan","startTime":626.27,"endTime":626.66,"body":"project"},{"speaker":"Tom Morgan","startTime":626.67,"endTime":626.77,"body":"is"},{"speaker":"Tom Morgan","startTime":626.77,"endTime":626.95,"body":"not"},{"speaker":"Tom Morgan","startTime":626.95,"endTime":627.21,"body":"deemed"},{"speaker":"Tom Morgan","startTime":627.21,"endTime":627.39,"body":"as"},{"speaker":"Tom Morgan","startTime":627.39,"endTime":627.88,"body":"success"},{"speaker":"Tom Morgan","startTime":627.88,"endTime":628.4,"body":"afterwards"},{"speaker":"Tom Morgan","startTime":628.64,"endTime":628.89,"body":"because"},{"speaker":"Tom Morgan","startTime":628.89,"endTime":629.07,"body":"even"},{"speaker":"Tom Morgan","startTime":629.07,"endTime":629.24,"body":"though"},{"speaker":"Tom Morgan","startTime":629.24,"endTime":629.27,"body":"it"},{"speaker":"Tom Morgan","startTime":629.27,"endTime":629.4,"body":"was"},{"speaker":"Tom Morgan","startTime":629.4,"endTime":629.83,"body":"technically"},{"speaker":"Tom Morgan","startTime":629.83,"endTime":630.47,"body":"perfect,"},{"speaker":"Tom Morgan","startTime":630.77,"endTime":631.14,"body":"actually"},{"speaker":"Tom Morgan","startTime":631.14,"endTime":631.47,"body":"nobody"},{"speaker":"Tom Morgan","startTime":631.47,"endTime":631.81,"body":"used"},{"speaker":"Tom Morgan","startTime":631.81,"endTime":631.95,"body":"it"},{"speaker":"Tom Morgan","startTime":632.0,"endTime":632.23,"body":"because"},{"speaker":"Tom Morgan","startTime":632.25,"endTime":632.42,"body":"you"},{"speaker":"Tom Morgan","startTime":632.42,"endTime":632.79,"body":"didn't"},{"speaker":"Tom Morgan","startTime":632.95,"endTime":633.24,"body":"bring"},{"speaker":"Tom Morgan","startTime":633.24,"endTime":633.5,"body":"people"},{"speaker":"Tom Morgan","startTime":633.5,"endTime":633.75,"body":"along"},{"speaker":"Tom Morgan","startTime":633.75,"endTime":633.77,"body":"for"},{"speaker":"Tom Morgan","startTime":633.82,"endTime":633.94,"body":"the"},{"speaker":"Tom Morgan","startTime":633.94,"endTime":634.33,"body":"journey."},{"speaker":"Tom Morgan","startTime":634.33,"endTime":634.45,"body":"So"},{"speaker":"Tom Morgan","startTime":634.45,"endTime":634.58,"body":"that"},{"speaker":"Tom Morgan","startTime":634.59,"endTime":634.92,"body":"user"},{"speaker":"Tom Morgan","startTime":634.92,"endTime":635.37,"body":"adoption"},{"speaker":"Tom Morgan","startTime":635.37,"endTime":635.7,"body":"part"},{"speaker":"Tom Morgan","startTime":635.76,"endTime":636.08,"body":"is"},{"speaker":"Tom Morgan","startTime":636.08,"endTime":636.32,"body":"really"},{"speaker":"Tom Morgan","startTime":636.32,"endTime":636.92,"body":"important."},{"speaker":"Tom Morgan","startTime":637.25,"endTime":637.47,"body":"It's"},{"speaker":"Tom Morgan","startTime":637.47,"endTime":637.62,"body":"really"},{"speaker":"Tom Morgan","startTime":637.62,"endTime":638.07,"body":"important"},{"speaker":"Tom Morgan","startTime":638.1,"endTime":638.52,"body":"in"},{"speaker":"Tom Morgan","startTime":638.54,"endTime":638.7,"body":"the"},{"speaker":"Tom Morgan","startTime":638.7,"endTime":639.1,"body":"outcome"},{"speaker":"Tom Morgan","startTime":639.1,"endTime":639.26,"body":"of"},{"speaker":"Tom Morgan","startTime":639.26,"endTime":639.32,"body":"a"},{"speaker":"Tom Morgan","startTime":639.32,"endTime":639.81,"body":"successful"},{"speaker":"Tom Morgan","startTime":639.81,"endTime":640.37,"body":"project."},{"speaker":"Tom Morgan","startTime":640.82,"endTime":641.26,"body":"And"},{"speaker":"Tom Morgan","startTime":641.26,"endTime":641.42,"body":"so"},{"speaker":"Tom Morgan","startTime":641.42,"endTime":641.55,"body":"it's"},{"speaker":"Tom Morgan","startTime":641.55,"endTime":641.89,"body":"definitely"},{"speaker":"Tom Morgan","startTime":641.89,"endTime":642.25,"body":"something"},{"speaker":"Tom Morgan","startTime":642.26,"endTime":642.51,"body":"you"},{"speaker":"Tom Morgan","startTime":642.58,"endTime":642.88,"body":"should"},{"speaker":"Tom Morgan","startTime":642.88,"endTime":642.98,"body":"be"},{"speaker":"Tom Morgan","startTime":642.98,"endTime":643.31,"body":"thinking"},{"speaker":"Tom Morgan","startTime":643.31,"endTime":643.41,"body":"about."},{"speaker":"Alex Baker","startTime":643.91,"endTime":644.3,"body":"Yeah."},{"speaker":"Alex Baker","startTime":644.33,"endTime":644.64,"body":"And"},{"speaker":"Alex Baker","startTime":644.65,"endTime":645.1,"body":"don't"},{"speaker":"Alex Baker","startTime":645.18,"endTime":645.85,"body":"underestimate"},{"speaker":"Alex Baker","startTime":645.85,"endTime":645.92,"body":"the"},{"speaker":"Alex Baker","startTime":645.92,"endTime":646.2,"body":"fact"},{"speaker":"Alex Baker","startTime":646.21,"endTime":646.52,"body":"that"},{"speaker":"Alex Baker","startTime":647.04,"endTime":647.29,"body":"people"},{"speaker":"Alex Baker","startTime":647.29,"endTime":647.45,"body":"like"},{"speaker":"Alex Baker","startTime":647.45,"endTime":647.57,"body":"your"},{"speaker":"Alex Baker","startTime":647.6,"endTime":648.08,"body":"agents"},{"speaker":"Alex Baker","startTime":648.08,"endTime":648.15,"body":"are"},{"speaker":"Alex Baker","startTime":648.15,"endTime":648.26,"body":"going"},{"speaker":"Alex Baker","startTime":648.26,"endTime":648.29,"body":"to"},{"speaker":"Alex Baker","startTime":648.29,"endTime":648.62,"body":"be"},{"speaker":"Alex Baker","startTime":648.7,"endTime":649.3,"body":"interacting"},{"speaker":"Alex Baker","startTime":649.3,"endTime":649.45,"body":"with"},{"speaker":"Alex Baker","startTime":649.45,"endTime":649.66,"body":"it"},{"speaker":"Alex Baker","startTime":650.0,"endTime":650.39,"body":"much"},{"speaker":"Alex Baker","startTime":650.4,"endTime":650.61,"body":"more"},{"speaker":"Alex Baker","startTime":650.61,"endTime":651.21,"body":"frequently"},{"speaker":"Alex Baker","startTime":651.21,"endTime":651.45,"body":"than"},{"speaker":"Alex Baker","startTime":651.93,"endTime":652.14,"body":"we"},{"speaker":"Alex Baker","startTime":652.14,"endTime":652.45,"body":"do,"},{"speaker":"Alex Baker","startTime":652.48,"endTime":652.63,"body":"or,"},{"speaker":"Alex Baker","startTime":652.63,"endTime":652.74,"body":"you"},{"speaker":"Alex Baker","startTime":652.74,"endTime":652.89,"body":"know,"},{"speaker":"Alex Baker","startTime":652.91,"endTime":653.09,"body":"that"},{"speaker":"Alex Baker","startTime":653.1,"endTime":653.34,"body":"the"},{"speaker":"Alex Baker","startTime":653.85,"endTime":654.13,"body":"agent"},{"speaker":"Alex Baker","startTime":654.14,"endTime":654.63,"body":"interface"},{"speaker":"Alex Baker","startTime":654.63,"endTime":654.86,"body":"part"},{"speaker":"Alex Baker","startTime":654.86,"endTime":654.99,"body":"of"},{"speaker":"Alex Baker","startTime":654.99,"endTime":655.15,"body":"it."},{"speaker":"Alex Baker","startTime":655.16,"endTime":655.35,"body":"So"},{"speaker":"Alex Baker","startTime":655.35,"endTime":655.48,"body":"it's"},{"speaker":"Alex Baker","startTime":655.48,"endTime":655.62,"body":"got"},{"speaker":"Alex Baker","startTime":655.62,"endTime":655.77,"body":"to,"},{"speaker":"Alex Baker","startTime":656.25,"endTime":656.32,"body":"it's"},{"speaker":"Alex Baker","startTime":656.32,"endTime":656.42,"body":"got"},{"speaker":"Alex Baker","startTime":656.42,"endTime":656.48,"body":"to"},{"speaker":"Alex Baker","startTime":656.48,"endTime":656.67,"body":"make"},{"speaker":"Alex Baker","startTime":656.67,"endTime":656.78,"body":"their"},{"speaker":"Alex Baker","startTime":656.78,"endTime":657.13,"body":"lives"},{"speaker":"Alex Baker","startTime":657.13,"endTime":657.5,"body":"easier."},{"speaker":"Alex Baker","startTime":657.5,"endTime":657.63,"body":"It's"},{"speaker":"Alex Baker","startTime":657.63,"endTime":657.76,"body":"got"},{"speaker":"Alex Baker","startTime":657.76,"endTime":657.81,"body":"to"},{"speaker":"Alex Baker","startTime":657.81,"endTime":658.12,"body":"be"},{"speaker":"Alex Baker","startTime":658.49,"endTime":659.15,"body":"understood,"},{"speaker":"Alex Baker","startTime":659.2,"endTime":659.5,"body":"easy"},{"speaker":"Alex Baker","startTime":659.5,"endTime":659.61,"body":"to"},{"speaker":"Alex Baker","startTime":659.61,"endTime":660.13,"body":"use."},{"speaker":"Alex Baker","startTime":660.18,"endTime":660.35,"body":"They've"},{"speaker":"Alex Baker","startTime":660.35,"endTime":660.46,"body":"got"},{"speaker":"Alex Baker","startTime":660.46,"endTime":660.52,"body":"to"},{"speaker":"Alex Baker","startTime":660.52,"endTime":660.63,"body":"get"},{"speaker":"Alex Baker","startTime":660.64,"endTime":660.84,"body":"the"},{"speaker":"Alex Baker","startTime":661.02,"endTime":661.34,"body":"best"},{"speaker":"Alex Baker","startTime":661.34,"endTime":661.48,"body":"out"},{"speaker":"Alex Baker","startTime":661.48,"endTime":661.58,"body":"of"},{"speaker":"Alex Baker","startTime":661.58,"endTime":661.6,"body":"it."},{"speaker":"Tom Morgan","startTime":661.85,"endTime":662.33,"body":"Definitely."},{"speaker":"Tom Morgan","startTime":662.65,"endTime":662.87,"body":"And"},{"speaker":"Tom Morgan","startTime":663.04,"endTime":663.24,"body":"that's"},{"speaker":"Tom Morgan","startTime":663.24,"endTime":663.34,"body":"what"},{"speaker":"Tom Morgan","startTime":663.34,"endTime":663.41,"body":"we're"},{"speaker":"Tom Morgan","startTime":663.41,"endTime":663.46,"body":"going"},{"speaker":"Tom Morgan","startTime":663.46,"endTime":663.51,"body":"to"},{"speaker":"Tom Morgan","startTime":663.51,"endTime":663.59,"body":"be"},{"speaker":"Tom Morgan","startTime":663.59,"endTime":663.79,"body":"talking"},{"speaker":"Tom Morgan","startTime":663.79,"endTime":664.04,"body":"about"},{"speaker":"Tom Morgan","startTime":664.14,"endTime":664.45,"body":"this"},{"speaker":"Tom Morgan","startTime":664.45,"endTime":664.89,"body":"episode."},{"speaker":"Tom Morgan","startTime":664.89,"endTime":665.15,"body":"Really"},{"speaker":"Tom Morgan","startTime":665.17,"endTime":665.28,"body":"the"},{"speaker":"Tom Morgan","startTime":665.28,"endTime":665.5,"body":"kind"},{"speaker":"Tom Morgan","startTime":665.5,"endTime":665.67,"body":"of"},{"speaker":"Tom Morgan","startTime":666.05,"endTime":666.27,"body":"how"},{"speaker":"Tom Morgan","startTime":666.3,"endTime":666.68,"body":"to"},{"speaker":"Tom Morgan","startTime":666.73,"endTime":666.86,"body":"have"},{"speaker":"Tom Morgan","startTime":666.86,"endTime":667.11,"body":"user"},{"speaker":"Tom Morgan","startTime":667.11,"endTime":667.81,"body":"adoption"},{"speaker":"Tom Morgan","startTime":667.97,"endTime":668.33,"body":"for"},{"speaker":"Tom Morgan","startTime":668.36,"endTime":668.78,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":668.78,"endTime":669.3,"body":"connect."},{"speaker":"Tom Morgan","startTime":669.31,"endTime":669.62,"body":"So"},{"speaker":"Tom Morgan","startTime":669.87,"endTime":670.05,"body":"let's"},{"speaker":"Tom Morgan","startTime":670.06,"endTime":670.35,"body":"start"},{"speaker":"Tom Morgan","startTime":670.35,"endTime":670.37,"body":"at"},{"speaker":"Tom Morgan","startTime":670.38,"endTime":670.49,"body":"the"},{"speaker":"Tom Morgan","startTime":670.49,"endTime":670.65,"body":"very"},{"speaker":"Tom Morgan","startTime":670.65,"endTime":671.18,"body":"beginning."},{"speaker":"Tom Morgan","startTime":671.21,"endTime":671.28,"body":"I"},{"speaker":"Tom Morgan","startTime":671.29,"endTime":671.51,"body":"think"},{"speaker":"Tom Morgan","startTime":671.51,"endTime":671.91,"body":"probably"},{"speaker":"Tom Morgan","startTime":671.97,"endTime":672.45,"body":"before"},{"speaker":"Tom Morgan","startTime":672.45,"endTime":672.67,"body":"you'd"},{"speaker":"Tom Morgan","startTime":672.67,"endTime":673.16,"body":"even."},{"speaker":"Tom Morgan","startTime":673.41,"endTime":673.79,"body":"Show"},{"speaker":"Tom Morgan","startTime":673.87,"endTime":674.44,"body":"agents"},{"speaker":"Tom Morgan","startTime":674.48,"endTime":674.71,"body":"at"},{"speaker":"Tom Morgan","startTime":674.71,"endTime":674.9,"body":"what"},{"speaker":"Tom Morgan","startTime":674.9,"endTime":674.95,"body":"an"},{"speaker":"Tom Morgan","startTime":674.95,"endTime":675.31,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":675.31,"endTime":675.65,"body":"connect"},{"speaker":"Tom Morgan","startTime":675.66,"endTime":675.95,"body":"looks"},{"speaker":"Tom Morgan","startTime":675.95,"endTime":676.37,"body":"like,"},{"speaker":"Tom Morgan","startTime":676.46,"endTime":676.61,"body":"you"},{"speaker":"Tom Morgan","startTime":676.61,"endTime":676.74,"body":"know,"},{"speaker":"Tom Morgan","startTime":676.75,"endTime":677.09,"body":"right"},{"speaker":"Tom Morgan","startTime":677.1,"endTime":677.12,"body":"at"},{"speaker":"Tom Morgan","startTime":677.13,"endTime":677.23,"body":"the"},{"speaker":"Tom Morgan","startTime":677.23,"endTime":677.4,"body":"very"},{"speaker":"Tom Morgan","startTime":677.4,"endTime":677.66,"body":"beginning"},{"speaker":"Tom Morgan","startTime":677.66,"endTime":677.7,"body":"of"},{"speaker":"Tom Morgan","startTime":677.7,"endTime":677.83,"body":"that"},{"speaker":"Tom Morgan","startTime":677.83,"endTime":678.04,"body":"journey,"},{"speaker":"Tom Morgan","startTime":678.05,"endTime":678.24,"body":"you've"},{"speaker":"Tom Morgan","startTime":678.24,"endTime":678.92,"body":"decided"},{"speaker":"Tom Morgan","startTime":678.93,"endTime":679.51,"body":"to"},{"speaker":"Tom Morgan","startTime":679.92,"endTime":680.23,"body":"move"},{"speaker":"Tom Morgan","startTime":680.23,"endTime":680.4,"body":"your"},{"speaker":"Tom Morgan","startTime":680.4,"endTime":680.75,"body":"contact"},{"speaker":"Tom Morgan","startTime":680.75,"endTime":681.11,"body":"center"},{"speaker":"Tom Morgan","startTime":681.11,"endTime":681.5,"body":"from"},{"speaker":"Tom Morgan","startTime":681.5,"endTime":681.82,"body":"whatever"},{"speaker":"Tom Morgan","startTime":681.82,"endTime":681.95,"body":"it's"},{"speaker":"Tom Morgan","startTime":681.95,"endTime":682.32,"body":"doing"},{"speaker":"Tom Morgan","startTime":682.32,"endTime":682.47,"body":"to"},{"speaker":"Tom Morgan","startTime":682.47,"endTime":682.75,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":682.75,"endTime":683.07,"body":"connect"},{"speaker":"Tom Morgan","startTime":683.09,"endTime":683.3,"body":"or"},{"speaker":"Tom Morgan","startTime":683.3,"endTime":683.46,"body":"you,"},{"speaker":"Tom Morgan","startTime":683.64,"endTime":683.89,"body":"maybe"},{"speaker":"Tom Morgan","startTime":683.89,"endTime":683.96,"body":"you"},{"speaker":"Tom Morgan","startTime":683.96,"endTime":684.08,"body":"don't"},{"speaker":"Tom Morgan","startTime":684.11,"endTime":684.29,"body":"have"},{"speaker":"Tom Morgan","startTime":684.29,"endTime":684.33,"body":"a"},{"speaker":"Tom Morgan","startTime":684.33,"endTime":684.65,"body":"contact"},{"speaker":"Tom Morgan","startTime":684.65,"endTime":684.95,"body":"center."},{"speaker":"Tom Morgan","startTime":684.95,"endTime":685.1,"body":"You"},{"speaker":"Tom Morgan","startTime":685.1,"endTime":685.2,"body":"just"},{"speaker":"Tom Morgan","startTime":685.21,"endTime":685.42,"body":"have"},{"speaker":"Tom Morgan","startTime":685.46,"endTime":685.75,"body":"people"},{"speaker":"Tom Morgan","startTime":685.75,"endTime":686.06,"body":"answering"},{"speaker":"Tom Morgan","startTime":686.06,"endTime":686.41,"body":"phones."},{"speaker":"Tom Morgan","startTime":686.41,"endTime":686.5,"body":"Cause"},{"speaker":"Tom Morgan","startTime":686.5,"endTime":686.67,"body":"that's"},{"speaker":"Tom Morgan","startTime":686.67,"endTime":686.9,"body":"quite"},{"speaker":"Tom Morgan","startTime":686.9,"endTime":687.2,"body":"common"},{"speaker":"Tom Morgan","startTime":687.2,"endTime":687.31,"body":"as"},{"speaker":"Tom Morgan","startTime":687.31,"endTime":687.55,"body":"well."},{"speaker":"Tom Morgan","startTime":687.56,"endTime":687.74,"body":"Like"},{"speaker":"Tom Morgan","startTime":687.79,"endTime":687.94,"body":"that's"},{"speaker":"Tom Morgan","startTime":687.94,"endTime":688.14,"body":"how"},{"speaker":"Tom Morgan","startTime":688.21,"endTime":688.63,"body":"people,"},{"speaker":"Tom Morgan","startTime":688.89,"endTime":688.98,"body":"you"},{"speaker":"Tom Morgan","startTime":688.98,"endTime":689.16,"body":"know,"},{"speaker":"Tom Morgan","startTime":689.2,"endTime":689.37,"body":"it's"},{"speaker":"Tom Morgan","startTime":689.62,"endTime":689.91,"body":"your"},{"speaker":"Tom Morgan","startTime":689.91,"endTime":690.32,"body":"company's"},{"speaker":"Tom Morgan","startTime":690.32,"endTime":690.63,"body":"grown."},{"speaker":"Tom Morgan","startTime":690.63,"endTime":690.68,"body":"It"},{"speaker":"Tom Morgan","startTime":690.69,"endTime":691.01,"body":"started"},{"speaker":"Tom Morgan","startTime":691.01,"endTime":691.32,"body":"small."},{"speaker":"Tom Morgan","startTime":691.32,"endTime":691.42,"body":"You"},{"speaker":"Tom Morgan","startTime":691.42,"endTime":691.58,"body":"didn't"},{"speaker":"Tom Morgan","startTime":691.59,"endTime":691.81,"body":"need"},{"speaker":"Tom Morgan","startTime":691.81,"endTime":691.86,"body":"a"},{"speaker":"Tom Morgan","startTime":691.86,"endTime":692.2,"body":"contact"},{"speaker":"Tom Morgan","startTime":692.2,"endTime":692.57,"body":"center."},{"speaker":"Tom Morgan","startTime":692.57,"endTime":692.71,"body":"So"},{"speaker":"Tom Morgan","startTime":692.71,"endTime":692.83,"body":"they're"},{"speaker":"Tom Morgan","startTime":692.83,"endTime":693.19,"body":"currently"},{"speaker":"Tom Morgan","startTime":693.19,"endTime":693.36,"body":"just"},{"speaker":"Tom Morgan","startTime":693.36,"endTime":693.72,"body":"answering"},{"speaker":"Tom Morgan","startTime":693.72,"endTime":694.24,"body":"phones"},{"speaker":"Tom Morgan","startTime":694.63,"endTime":694.83,"body":"as"},{"speaker":"Tom Morgan","startTime":694.88,"endTime":695.05,"body":"much"},{"speaker":"Tom Morgan","startTime":695.05,"endTime":695.35,"body":"smaller"},{"speaker":"Tom Morgan","startTime":695.35,"endTime":695.98,"body":"organization."},{"speaker":"Tom Morgan","startTime":696.37,"endTime":696.97,"body":"And,"},{"speaker":"Tom Morgan","startTime":697.01,"endTime":697.15,"body":"they're"},{"speaker":"Tom Morgan","startTime":697.15,"endTime":697.36,"body":"kind"},{"speaker":"Tom Morgan","startTime":697.36,"endTime":697.46,"body":"of,"},{"speaker":"Tom Morgan","startTime":697.845,"endTime":698.425,"body":"Decided"},{"speaker":"Tom Morgan","startTime":698.425,"endTime":698.535,"body":"that"},{"speaker":"Tom Morgan","startTime":698.545,"endTime":698.675,"body":"they've"},{"speaker":"Tom Morgan","startTime":698.685,"endTime":699.055,"body":"grown"},{"speaker":"Tom Morgan","startTime":699.055,"endTime":699.195,"body":"and"},{"speaker":"Tom Morgan","startTime":699.195,"endTime":699.455,"body":"now's"},{"speaker":"Tom Morgan","startTime":699.455,"endTime":699.525,"body":"the"},{"speaker":"Tom Morgan","startTime":699.525,"endTime":699.785,"body":"time"},{"speaker":"Tom Morgan","startTime":699.785,"endTime":699.885,"body":"for"},{"speaker":"Tom Morgan","startTime":699.885,"endTime":699.935,"body":"a"},{"speaker":"Tom Morgan","startTime":699.935,"endTime":700.275,"body":"contact"},{"speaker":"Tom Morgan","startTime":700.275,"endTime":700.745,"body":"center."},{"speaker":"Tom Morgan","startTime":701.155,"endTime":701.325,"body":"And,"},{"speaker":"Tom Morgan","startTime":701.325,"endTime":701.325,"body":"and"},{"speaker":"Tom Morgan","startTime":701.325,"endTime":701.405,"body":"so"},{"speaker":"Tom Morgan","startTime":701.405,"endTime":701.735,"body":"you've"},{"speaker":"Tom Morgan","startTime":701.735,"endTime":702.245,"body":"decided"},{"speaker":"Tom Morgan","startTime":702.245,"endTime":702.395,"body":"on"},{"speaker":"Tom Morgan","startTime":702.395,"endTime":702.725,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":702.725,"endTime":703.065,"body":"connect"},{"speaker":"Tom Morgan","startTime":703.065,"endTime":703.185,"body":"as"},{"speaker":"Tom Morgan","startTime":703.185,"endTime":703.275,"body":"the"},{"speaker":"Tom Morgan","startTime":703.275,"endTime":703.905,"body":"technical"},{"speaker":"Tom Morgan","startTime":704.395,"endTime":704.575,"body":"person"},{"speaker":"Tom Morgan","startTime":704.815,"endTime":705.015,"body":"but"},{"speaker":"Tom Morgan","startTime":705.025,"endTime":705.305,"body":"you"},{"speaker":"Tom Morgan","startTime":705.335,"endTime":705.555,"body":"now"},{"speaker":"Tom Morgan","startTime":705.555,"endTime":705.585,"body":"have"},{"speaker":"Tom Morgan","startTime":705.715,"endTime":705.845,"body":"to"},{"speaker":"Tom Morgan","startTime":705.845,"endTime":705.995,"body":"sort"},{"speaker":"Tom Morgan","startTime":705.995,"endTime":706.115,"body":"of"},{"speaker":"Tom Morgan","startTime":706.115,"endTime":706.505,"body":"sell"},{"speaker":"Tom Morgan","startTime":706.505,"endTime":706.785,"body":"that"},{"speaker":"Tom Morgan","startTime":706.795,"endTime":706.925,"body":"to"},{"speaker":"Tom Morgan","startTime":706.925,"endTime":707.055,"body":"your"},{"speaker":"Tom Morgan","startTime":707.095,"endTime":707.795,"body":"agents,"},{"speaker":"Tom Morgan","startTime":708.045,"endTime":708.575,"body":"what's,"},{"speaker":"Tom Morgan","startTime":708.945,"endTime":709.265,"body":"what's"},{"speaker":"Tom Morgan","startTime":709.265,"endTime":709.405,"body":"the"},{"speaker":"Tom Morgan","startTime":709.415,"endTime":710.115,"body":"process"},{"speaker":"Tom Morgan","startTime":710.115,"endTime":710.555,"body":"there"},{"speaker":"Tom Morgan","startTime":710.685,"endTime":711.015,"body":"and,"},{"speaker":"Tom Morgan","startTime":711.065,"endTime":711.225,"body":"and"},{"speaker":"Tom Morgan","startTime":711.225,"endTime":711.425,"body":"what,"},{"speaker":"Tom Morgan","startTime":711.495,"endTime":711.785,"body":"what's"},{"speaker":"Tom Morgan","startTime":711.785,"endTime":712.345,"body":"involved"},{"speaker":"Tom Morgan","startTime":712.345,"endTime":712.485,"body":"in"},{"speaker":"Tom Morgan","startTime":712.485,"endTime":712.765,"body":"doing"},{"speaker":"Tom Morgan","startTime":712.765,"endTime":712.885,"body":"that"},{"speaker":"Tom Morgan","startTime":712.895,"endTime":713.105,"body":"and"},{"speaker":"Tom Morgan","startTime":713.115,"endTime":713.295,"body":"how"},{"speaker":"Tom Morgan","startTime":713.295,"endTime":713.515,"body":"much"},{"speaker":"Tom Morgan","startTime":713.515,"endTime":713.615,"body":"of"},{"speaker":"Tom Morgan","startTime":713.615,"endTime":713.705,"body":"it,"},{"speaker":"Tom Morgan","startTime":713.705,"endTime":714.005,"body":"I"},{"speaker":"Tom Morgan","startTime":714.015,"endTime":714.225,"body":"guess,"},{"speaker":"Tom Morgan","startTime":714.235,"endTime":714.355,"body":"how"},{"speaker":"Tom Morgan","startTime":714.355,"endTime":714.535,"body":"much"},{"speaker":"Tom Morgan","startTime":714.535,"endTime":714.595,"body":"of"},{"speaker":"Tom Morgan","startTime":714.595,"endTime":714.695,"body":"it"},{"speaker":"Tom Morgan","startTime":714.695,"endTime":714.935,"body":"needs"},{"speaker":"Tom Morgan","startTime":714.935,"endTime":714.965,"body":"to"},{"speaker":"Tom Morgan","startTime":714.975,"endTime":715.085,"body":"be"},{"speaker":"Tom Morgan","startTime":715.085,"endTime":715.605,"body":"technical"},{"speaker":"Tom Morgan","startTime":715.605,"endTime":715.735,"body":"or"},{"speaker":"Tom Morgan","startTime":715.735,"endTime":715.825,"body":"is"},{"speaker":"Tom Morgan","startTime":715.825,"endTime":716.065,"body":"it,"},{"speaker":"Tom Morgan","startTime":716.175,"endTime":716.305,"body":"is"},{"speaker":"Tom Morgan","startTime":716.305,"endTime":716.445,"body":"it"},{"speaker":"Tom Morgan","startTime":716.445,"endTime":716.745,"body":"more"},{"speaker":"Tom Morgan","startTime":716.745,"endTime":717.185,"body":"about"},{"speaker":"Tom Morgan","startTime":717.655,"endTime":717.895,"body":"just"},{"speaker":"Tom Morgan","startTime":717.895,"endTime":718.185,"body":"keeping"},{"speaker":"Tom Morgan","startTime":718.185,"endTime":718.315,"body":"them"},{"speaker":"Tom Morgan","startTime":718.315,"endTime":719.015,"body":"involved"},{"speaker":"Tom Morgan","startTime":719.045,"endTime":719.215,"body":"and"},{"speaker":"Tom Morgan","startTime":719.215,"endTime":719.345,"body":"letting"},{"speaker":"Tom Morgan","startTime":719.445,"endTime":719.625,"body":"them"},{"speaker":"Tom Morgan","startTime":719.625,"endTime":719.935,"body":"know?"},{"speaker":"Tom Morgan","startTime":720.135,"endTime":720.515,"body":"And,"},{"speaker":"Tom Morgan","startTime":720.585,"endTime":720.795,"body":"and"},{"speaker":"Tom Morgan","startTime":720.795,"endTime":721.325,"body":"how,"},{"speaker":"Tom Morgan","startTime":721.365,"endTime":721.575,"body":"how"},{"speaker":"Tom Morgan","startTime":721.635,"endTime":721.925,"body":"early"},{"speaker":"Tom Morgan","startTime":721.925,"endTime":722.155,"body":"on"},{"speaker":"Tom Morgan","startTime":722.165,"endTime":722.235,"body":"do"},{"speaker":"Tom Morgan","startTime":722.235,"endTime":722.345,"body":"you"},{"speaker":"Tom Morgan","startTime":722.345,"endTime":722.575,"body":"tell"},{"speaker":"Tom Morgan","startTime":722.575,"endTime":722.715,"body":"them"},{"speaker":"Tom Morgan","startTime":722.715,"endTime":723.315,"body":"essentially?"},{"speaker":"Alex Baker","startTime":723.855,"endTime":724.195,"body":"I"},{"speaker":"Alex Baker","startTime":724.205,"endTime":724.495,"body":"guess"},{"speaker":"Alex Baker","startTime":724.505,"endTime":724.955,"body":"from,"},{"speaker":"Alex Baker","startTime":725.055,"endTime":725.285,"body":"from"},{"speaker":"Alex Baker","startTime":725.285,"endTime":725.455,"body":"your"},{"speaker":"Alex Baker","startTime":725.485,"endTime":725.715,"body":"own"},{"speaker":"Alex Baker","startTime":725.715,"endTime":726.355,"body":"perspective,"},{"speaker":"Alex Baker","startTime":726.355,"endTime":726.625,"body":"if"},{"speaker":"Alex Baker","startTime":726.635,"endTime":726.985,"body":"you're,"},{"speaker":"Alex Baker","startTime":727.025,"endTime":727.445,"body":"especially"},{"speaker":"Alex Baker","startTime":727.445,"endTime":727.525,"body":"if"},{"speaker":"Alex Baker","startTime":727.525,"endTime":727.645,"body":"you're"},{"speaker":"Alex Baker","startTime":727.645,"endTime":727.885,"body":"going"},{"speaker":"Alex Baker","startTime":727.885,"endTime":728.055,"body":"in"},{"speaker":"Alex Baker","startTime":728.055,"endTime":728.175,"body":"sort"},{"speaker":"Alex Baker","startTime":728.175,"endTime":728.245,"body":"of"},{"speaker":"Alex Baker","startTime":728.245,"endTime":728.775,"body":"fairly,"},{"speaker":"Alex Baker","startTime":728.865,"endTime":729.145,"body":"fairly"},{"speaker":"Alex Baker","startTime":729.155,"endTime":729.385,"body":"new"},{"speaker":"Alex Baker","startTime":729.385,"endTime":729.755,"body":"to"},{"speaker":"Alex Baker","startTime":729.755,"endTime":730.225,"body":"it"},{"speaker":"Alex Baker","startTime":730.225,"endTime":730.455,"body":"go"},{"speaker":"Alex Baker","startTime":730.455,"endTime":730.785,"body":"and"},{"speaker":"Alex Baker","startTime":731.025,"endTime":731.325,"body":"make"},{"speaker":"Alex Baker","startTime":731.325,"endTime":731.425,"body":"the"},{"speaker":"Alex Baker","startTime":731.425,"endTime":731.725,"body":"most"},{"speaker":"Alex Baker","startTime":731.725,"endTime":731.845,"body":"of"},{"speaker":"Alex Baker","startTime":731.845,"endTime":731.995,"body":"all"},{"speaker":"Alex Baker","startTime":731.995,"endTime":732.145,"body":"of"},{"speaker":"Alex Baker","startTime":732.145,"endTime":732.515,"body":"the"},{"speaker":"Alex Baker","startTime":732.525,"endTime":733.135,"body":"resources"},{"speaker":"Alex Baker","startTime":733.135,"endTime":733.245,"body":"that"},{"speaker":"Alex Baker","startTime":733.295,"endTime":733.455,"body":"are"},{"speaker":"Alex Baker","startTime":733.455,"endTime":733.695,"body":"out"},{"speaker":"Alex Baker","startTime":733.695,"endTime":733.835,"body":"there."},{"speaker":"Alex Baker","startTime":733.845,"endTime":733.865,"body":"The"},{"speaker":"Alex Baker","startTime":733.865,"endTime":734.135,"body":"first"},{"speaker":"Alex Baker","startTime":734.135,"endTime":734.275,"body":"of"},{"speaker":"Alex Baker","startTime":734.275,"endTime":734.645,"body":"all."},{"speaker":"Alex Baker","startTime":735.085,"endTime":735.275,"body":"On"},{"speaker":"Alex Baker","startTime":735.275,"endTime":735.705,"body":"connect"},{"speaker":"Alex Baker","startTime":735.735,"endTime":735.995,"body":"so"},{"speaker":"Alex Baker","startTime":735.995,"endTime":736.165,"body":"that,"},{"speaker":"Alex Baker","startTime":736.175,"endTime":736.685,"body":"you"},{"speaker":"Alex Baker","startTime":736.705,"endTime":736.895,"body":"know,"},{"speaker":"Alex Baker","startTime":736.895,"endTime":737.035,"body":"the"},{"speaker":"Alex Baker","startTime":737.035,"endTime":737.225,"body":"ins"},{"speaker":"Alex Baker","startTime":737.225,"endTime":737.355,"body":"and"},{"speaker":"Alex Baker","startTime":737.355,"endTime":737.555,"body":"outs"},{"speaker":"Alex Baker","startTime":737.555,"endTime":737.685,"body":"of"},{"speaker":"Alex Baker","startTime":737.685,"endTime":737.935,"body":"it"},{"speaker":"Alex Baker","startTime":738.085,"endTime":738.775,"body":"yourself"},{"speaker":"Alex Baker","startTime":738.835,"endTime":738.985,"body":"as"},{"speaker":"Alex Baker","startTime":738.985,"endTime":739.205,"body":"much"},{"speaker":"Alex Baker","startTime":739.205,"endTime":739.345,"body":"as"},{"speaker":"Alex Baker","startTime":739.345,"endTime":739.915,"body":"possible."},{"speaker":"Alex Baker","startTime":740.325,"endTime":740.515,"body":"And,"},{"speaker":"Alex Baker","startTime":740.515,"endTime":740.625,"body":"you"},{"speaker":"Alex Baker","startTime":740.625,"endTime":741.025,"body":"know,"},{"speaker":"Alex Baker","startTime":741.065,"endTime":741.445,"body":"about"},{"speaker":"Alex Baker","startTime":741.455,"endTime":741.825,"body":"the,"},{"speaker":"Alex Baker","startTime":742.075,"endTime":742.565,"body":"why,"},{"speaker":"Alex Baker","startTime":742.605,"endTime":742.875,"body":"why"},{"speaker":"Alex Baker","startTime":742.875,"endTime":742.885,"body":"are"},{"speaker":"Alex Baker","startTime":742.885,"endTime":743.035,"body":"you"},{"speaker":"Alex Baker","startTime":743.035,"endTime":743.335,"body":"doing"},{"speaker":"Alex Baker","startTime":743.335,"endTime":743.465,"body":"it?"},{"speaker":"Alex Baker","startTime":743.475,"endTime":743.715,"body":"Why"},{"speaker":"Alex Baker","startTime":743.715,"endTime":743.795,"body":"have"},{"speaker":"Alex Baker","startTime":743.795,"endTime":743.885,"body":"you"},{"speaker":"Alex Baker","startTime":743.885,"endTime":744.245,"body":"chosen"},{"speaker":"Alex Baker","startTime":744.245,"endTime":744.675,"body":"connect?"},{"speaker":"Alex Baker","startTime":744.695,"endTime":744.855,"body":"What"},{"speaker":"Alex Baker","startTime":744.855,"endTime":744.935,"body":"are"},{"speaker":"Alex Baker","startTime":744.935,"endTime":745.015,"body":"the"},{"speaker":"Alex Baker","startTime":745.015,"endTime":745.635,"body":"benefits?"},{"speaker":"Alex Baker","startTime":745.635,"endTime":745.755,"body":"Why"},{"speaker":"Alex Baker","startTime":745.755,"endTime":745.845,"body":"is"},{"speaker":"Alex Baker","startTime":745.845,"endTime":745.985,"body":"it"},{"speaker":"Alex Baker","startTime":745.985,"endTime":746.135,"body":"good"},{"speaker":"Alex Baker","startTime":746.135,"endTime":746.225,"body":"for"},{"speaker":"Alex Baker","startTime":746.225,"endTime":746.415,"body":"your"},{"speaker":"Alex Baker","startTime":746.415,"endTime":746.875,"body":"business?"},{"speaker":"Alex Baker","startTime":746.875,"endTime":747.085,"body":"So"},{"speaker":"Alex Baker","startTime":747.085,"endTime":747.225,"body":"that"},{"speaker":"Alex Baker","startTime":747.225,"endTime":747.405,"body":"you,"},{"speaker":"Alex Baker","startTime":747.425,"endTime":747.625,"body":"when"},{"speaker":"Alex Baker","startTime":747.625,"endTime":747.735,"body":"you"},{"speaker":"Alex Baker","startTime":747.745,"endTime":747.885,"body":"go"},{"speaker":"Alex Baker","startTime":747.885,"endTime":748.035,"body":"and"},{"speaker":"Alex Baker","startTime":748.035,"endTime":748.305,"body":"talk"},{"speaker":"Alex Baker","startTime":748.325,"endTime":748.665,"body":"to."},{"speaker":"Alex Baker","startTime":749.17,"endTime":749.29,"body":"The"},{"speaker":"Alex Baker","startTime":749.29,"endTime":749.66,"body":"business"},{"speaker":"Alex Baker","startTime":749.66,"endTime":750.05,"body":"users"},{"speaker":"Alex Baker","startTime":750.05,"endTime":750.4,"body":"about"},{"speaker":"Alex Baker","startTime":750.45,"endTime":750.66,"body":"it"},{"speaker":"Alex Baker","startTime":750.99,"endTime":751.55,"body":"you"},{"speaker":"Alex Baker","startTime":751.55,"endTime":751.91,"body":"can"},{"speaker":"Alex Baker","startTime":751.96,"endTime":752.14,"body":"put"},{"speaker":"Alex Baker","startTime":752.14,"endTime":752.49,"body":"across"},{"speaker":"Alex Baker","startTime":752.49,"endTime":752.71,"body":"a"},{"speaker":"Alex Baker","startTime":752.72,"endTime":752.98,"body":"good"},{"speaker":"Alex Baker","startTime":752.98,"endTime":753.25,"body":"case"},{"speaker":"Alex Baker","startTime":753.25,"endTime":753.39,"body":"for"},{"speaker":"Alex Baker","startTime":753.39,"endTime":753.64,"body":"that"},{"speaker":"Alex Baker","startTime":753.64,"endTime":753.76,"body":"and"},{"speaker":"Alex Baker","startTime":753.76,"endTime":753.99,"body":"make"},{"speaker":"Alex Baker","startTime":753.99,"endTime":754.17,"body":"it"},{"speaker":"Alex Baker","startTime":754.23,"endTime":754.73,"body":"compelling."},{"speaker":"Alex Baker","startTime":754.73,"endTime":754.82,"body":"You"},{"speaker":"Alex Baker","startTime":754.82,"endTime":755.0,"body":"know,"},{"speaker":"Alex Baker","startTime":755.06,"endTime":755.58,"body":"I"},{"speaker":"Alex Baker","startTime":755.67,"endTime":756.06,"body":"think"},{"speaker":"Alex Baker","startTime":756.57,"endTime":756.93,"body":"people"},{"speaker":"Alex Baker","startTime":756.93,"endTime":756.97,"body":"are"},{"speaker":"Alex Baker","startTime":756.99,"endTime":757.51,"body":"sometimes"},{"speaker":"Alex Baker","startTime":757.51,"endTime":758.36,"body":"resistant"},{"speaker":"Alex Baker","startTime":758.46,"endTime":758.6,"body":"to"},{"speaker":"Alex Baker","startTime":758.6,"endTime":759.05,"body":"change,"},{"speaker":"Alex Baker","startTime":759.05,"endTime":759.48,"body":"especially"},{"speaker":"Alex Baker","startTime":759.48,"endTime":759.58,"body":"if"},{"speaker":"Alex Baker","startTime":759.58,"endTime":759.72,"body":"you've"},{"speaker":"Alex Baker","startTime":759.72,"endTime":759.95,"body":"had,"},{"speaker":"Alex Baker","startTime":760.45,"endTime":760.52,"body":"and"},{"speaker":"Alex Baker","startTime":760.53,"endTime":760.95,"body":"we've"},{"speaker":"Alex Baker","startTime":760.95,"endTime":761.17,"body":"seen"},{"speaker":"Alex Baker","startTime":761.17,"endTime":761.27,"body":"it"},{"speaker":"Alex Baker","startTime":761.27,"endTime":761.38,"body":"with"},{"speaker":"Alex Baker","startTime":761.38,"endTime":761.54,"body":"some"},{"speaker":"Alex Baker","startTime":761.54,"endTime":761.66,"body":"of"},{"speaker":"Alex Baker","startTime":761.66,"endTime":761.77,"body":"our"},{"speaker":"Alex Baker","startTime":761.77,"endTime":762.29,"body":"customers,"},{"speaker":"Alex Baker","startTime":762.56,"endTime":762.73,"body":"they've"},{"speaker":"Alex Baker","startTime":762.73,"endTime":762.92,"body":"had"},{"speaker":"Alex Baker","startTime":762.92,"endTime":763.3,"body":"legacy"},{"speaker":"Alex Baker","startTime":763.3,"endTime":763.71,"body":"systems"},{"speaker":"Alex Baker","startTime":763.71,"endTime":763.86,"body":"in"},{"speaker":"Alex Baker","startTime":763.86,"endTime":764.2,"body":"place"},{"speaker":"Alex Baker","startTime":764.21,"endTime":764.29,"body":"for"},{"speaker":"Alex Baker","startTime":764.29,"endTime":764.48,"body":"5,"},{"speaker":"Alex Baker","startTime":764.73,"endTime":765.27,"body":"10"},{"speaker":"Alex Baker","startTime":766.23,"endTime":766.59,"body":"years"},{"speaker":"Alex Baker","startTime":766.61,"endTime":766.97,"body":"or"},{"speaker":"Alex Baker","startTime":766.97,"endTime":767.22,"body":"even"},{"speaker":"Alex Baker","startTime":767.22,"endTime":767.6,"body":"longer."},{"speaker":"Tom Morgan","startTime":767.85,"endTime":770.647,"body":"Silence."},{"speaker":"Alex Baker","startTime":771.449,"endTime":771.939,"body":"change"},{"speaker":"Alex Baker","startTime":771.939,"endTime":772.109,"body":"to"},{"speaker":"Alex Baker","startTime":772.159,"endTime":772.339,"body":"your"},{"speaker":"Alex Baker","startTime":772.339,"endTime":772.889,"body":"daily"},{"speaker":"Alex Baker","startTime":772.949,"endTime":773.129,"body":"your"},{"speaker":"Alex Baker","startTime":773.129,"endTime":773.429,"body":"daily"},{"speaker":"Alex Baker","startTime":773.429,"endTime":773.729,"body":"work,"},{"speaker":"Alex Baker","startTime":773.729,"endTime":773.939,"body":"isn't"},{"speaker":"Alex Baker","startTime":773.939,"endTime":774.009,"body":"it?"},{"speaker":"Alex Baker","startTime":774.009,"endTime":774.149,"body":"If"},{"speaker":"Alex Baker","startTime":774.149,"endTime":774.349,"body":"you,"},{"speaker":"Alex Baker","startTime":774.349,"endTime":774.579,"body":"you're,"},{"speaker":"Alex Baker","startTime":774.999,"endTime":775.119,"body":"that"},{"speaker":"Alex Baker","startTime":775.179,"endTime":775.589,"body":"system"},{"speaker":"Alex Baker","startTime":775.589,"endTime":775.729,"body":"that"},{"speaker":"Alex Baker","startTime":775.729,"endTime":776.029,"body":"you're"},{"speaker":"Alex Baker","startTime":776.209,"endTime":776.899,"body":"interacting"},{"speaker":"Alex Baker","startTime":776.899,"endTime":777.129,"body":"with"},{"speaker":"Alex Baker","startTime":777.169,"endTime":777.849,"body":"constantly"},{"speaker":"Alex Baker","startTime":777.849,"endTime":777.969,"body":"for"},{"speaker":"Alex Baker","startTime":777.969,"endTime":778.169,"body":"your"},{"speaker":"Alex Baker","startTime":778.169,"endTime":778.339,"body":"eight"},{"speaker":"Alex Baker","startTime":778.339,"endTime":778.559,"body":"hours"},{"speaker":"Alex Baker","startTime":778.559,"endTime":778.679,"body":"at"},{"speaker":"Alex Baker","startTime":778.679,"endTime":779.269,"body":"work,"},{"speaker":"Alex Baker","startTime":779.629,"endTime":779.759,"body":"if"},{"speaker":"Alex Baker","startTime":779.759,"endTime":779.919,"body":"it's"},{"speaker":"Alex Baker","startTime":779.919,"endTime":780.039,"body":"going"},{"speaker":"Alex Baker","startTime":780.039,"endTime":780.109,"body":"to"},{"speaker":"Alex Baker","startTime":780.109,"endTime":780.689,"body":"change,"},{"speaker":"Alex Baker","startTime":780.829,"endTime":781.589,"body":"understandably,"},{"speaker":"Alex Baker","startTime":781.589,"endTime":781.919,"body":"people"},{"speaker":"Alex Baker","startTime":782.159,"endTime":782.449,"body":"are"},{"speaker":"Alex Baker","startTime":782.879,"endTime":783.349,"body":"sometimes"},{"speaker":"Alex Baker","startTime":783.349,"endTime":783.869,"body":"resistant"},{"speaker":"Alex Baker","startTime":783.879,"endTime":783.989,"body":"to"},{"speaker":"Alex Baker","startTime":783.989,"endTime":784.409,"body":"that."},{"speaker":"Alex Baker","startTime":784.679,"endTime":785.039,"body":"So."},{"speaker":"Alex Baker","startTime":785.719,"endTime":786.089,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":786.099,"endTime":786.109,"body":"I"},{"speaker":"Alex Baker","startTime":786.109,"endTime":786.329,"body":"think"},{"speaker":"Alex Baker","startTime":786.519,"endTime":786.689,"body":"my"},{"speaker":"Alex Baker","startTime":786.689,"endTime":786.949,"body":"point"},{"speaker":"Alex Baker","startTime":786.959,"endTime":787.119,"body":"is,"},{"speaker":"Alex Baker","startTime":787.119,"endTime":787.499,"body":"if"},{"speaker":"Alex Baker","startTime":787.509,"endTime":787.749,"body":"you're"},{"speaker":"Alex Baker","startTime":787.769,"endTime":788.109,"body":"going"},{"speaker":"Alex Baker","startTime":788.109,"endTime":788.229,"body":"in"},{"speaker":"Alex Baker","startTime":788.229,"endTime":788.409,"body":"as"},{"speaker":"Alex Baker","startTime":788.409,"endTime":788.699,"body":"the"},{"speaker":"Alex Baker","startTime":788.699,"endTime":789.109,"body":"product"},{"speaker":"Alex Baker","startTime":789.109,"endTime":789.479,"body":"owner"},{"speaker":"Alex Baker","startTime":789.479,"endTime":789.979,"body":"or"},{"speaker":"Alex Baker","startTime":790.419,"endTime":790.779,"body":"project"},{"speaker":"Alex Baker","startTime":790.809,"endTime":791.329,"body":"lead"},{"speaker":"Alex Baker","startTime":791.559,"endTime":791.899,"body":"make"},{"speaker":"Alex Baker","startTime":791.899,"endTime":792.119,"body":"sure"},{"speaker":"Alex Baker","startTime":792.119,"endTime":792.529,"body":"you're"},{"speaker":"Alex Baker","startTime":792.749,"endTime":793.109,"body":"fully"},{"speaker":"Alex Baker","startTime":793.169,"endTime":793.509,"body":"sort"},{"speaker":"Alex Baker","startTime":793.509,"endTime":793.689,"body":"of"},{"speaker":"Alex Baker","startTime":794.109,"endTime":794.639,"body":"comfortable"},{"speaker":"Alex Baker","startTime":794.639,"endTime":794.859,"body":"in,"},{"speaker":"Alex Baker","startTime":794.869,"endTime":795.159,"body":"in"},{"speaker":"Alex Baker","startTime":795.209,"endTime":795.559,"body":"talking"},{"speaker":"Alex Baker","startTime":795.559,"endTime":795.829,"body":"the"},{"speaker":"Alex Baker","startTime":795.839,"endTime":796.279,"body":"benefits"},{"speaker":"Alex Baker","startTime":796.279,"endTime":796.449,"body":"of"},{"speaker":"Alex Baker","startTime":796.449,"endTime":796.579,"body":"the"},{"speaker":"Alex Baker","startTime":796.739,"endTime":797.199,"body":"change."},{"speaker":"Tom Morgan","startTime":797.449,"endTime":797.779,"body":"Yes,"},{"speaker":"Tom Morgan","startTime":797.809,"endTime":798.019,"body":"you're"},{"speaker":"Tom Morgan","startTime":798.019,"endTime":798.259,"body":"right."},{"speaker":"Tom Morgan","startTime":798.289,"endTime":798.779,"body":"Absolutely."},{"speaker":"Tom Morgan","startTime":798.779,"endTime":798.879,"body":"The"},{"speaker":"Tom Morgan","startTime":798.879,"endTime":799.139,"body":"people"},{"speaker":"Tom Morgan","startTime":799.139,"endTime":799.179,"body":"don't,"},{"speaker":"Tom Morgan","startTime":799.379,"endTime":799.609,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":799.609,"endTime":800.029,"body":"people"},{"speaker":"Tom Morgan","startTime":800.279,"endTime":800.729,"body":"worry"},{"speaker":"Tom Morgan","startTime":800.729,"endTime":801.089,"body":"sometimes"},{"speaker":"Tom Morgan","startTime":801.089,"endTime":801.329,"body":"about"},{"speaker":"Tom Morgan","startTime":801.329,"endTime":801.749,"body":"change"},{"speaker":"Tom Morgan","startTime":801.749,"endTime":802.069,"body":"because"},{"speaker":"Tom Morgan","startTime":802.069,"endTime":802.519,"body":"also"},{"speaker":"Tom Morgan","startTime":802.569,"endTime":802.829,"body":"it's,"},{"speaker":"Tom Morgan","startTime":803.039,"endTime":803.279,"body":"it's"},{"speaker":"Tom Morgan","startTime":803.279,"endTime":803.759,"body":"changed"},{"speaker":"Tom Morgan","startTime":803.799,"endTime":804.089,"body":"because"},{"speaker":"Tom Morgan","startTime":804.119,"endTime":804.429,"body":"it's,"},{"speaker":"Tom Morgan","startTime":804.449,"endTime":804.699,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":804.839,"endTime":805.139,"body":"someone's"},{"speaker":"Tom Morgan","startTime":805.189,"endTime":805.319,"body":"moved"},{"speaker":"Tom Morgan","startTime":805.319,"endTime":805.439,"body":"my"},{"speaker":"Tom Morgan","startTime":805.439,"endTime":805.889,"body":"cheese"},{"speaker":"Tom Morgan","startTime":805.939,"endTime":806.219,"body":"and"},{"speaker":"Tom Morgan","startTime":806.279,"endTime":806.399,"body":"I"},{"speaker":"Tom Morgan","startTime":806.399,"endTime":806.579,"body":"don't"},{"speaker":"Tom Morgan","startTime":806.579,"endTime":806.659,"body":"know"},{"speaker":"Tom Morgan","startTime":806.659,"endTime":806.889,"body":"what"},{"speaker":"Tom Morgan","startTime":806.889,"endTime":806.969,"body":"I'm"},{"speaker":"Tom Morgan","startTime":806.969,"endTime":807.229,"body":"doing"},{"speaker":"Tom Morgan","startTime":807.239,"endTime":807.719,"body":"anymore."},{"speaker":"Tom Morgan","startTime":808.079,"endTime":808.189,"body":"I"},{"speaker":"Tom Morgan","startTime":808.219,"endTime":808.389,"body":"think"},{"speaker":"Tom Morgan","startTime":808.389,"endTime":808.529,"body":"there's"},{"speaker":"Tom Morgan","startTime":808.529,"endTime":808.669,"body":"a,"},{"speaker":"Tom Morgan","startTime":808.749,"endTime":808.929,"body":"there's"},{"speaker":"Tom Morgan","startTime":808.929,"endTime":809.019,"body":"a"},{"speaker":"Tom Morgan","startTime":809.019,"endTime":809.379,"body":"worry"},{"speaker":"Tom Morgan","startTime":809.379,"endTime":809.499,"body":"as"},{"speaker":"Tom Morgan","startTime":809.499,"endTime":809.719,"body":"well."},{"speaker":"Tom Morgan","startTime":809.719,"endTime":809.809,"body":"And"},{"speaker":"Tom Morgan","startTime":809.809,"endTime":809.859,"body":"I"},{"speaker":"Tom Morgan","startTime":809.869,"endTime":810.139,"body":"think"},{"speaker":"Tom Morgan","startTime":810.409,"endTime":810.559,"body":"we"},{"speaker":"Tom Morgan","startTime":810.559,"endTime":811.119,"body":"justified"},{"speaker":"Tom Morgan","startTime":811.119,"endTime":811.229,"body":"as"},{"speaker":"Tom Morgan","startTime":811.229,"endTime":811.589,"body":"well,"},{"speaker":"Tom Morgan","startTime":811.589,"endTime":812.199,"body":"but"},{"speaker":"Tom Morgan","startTime":812.579,"endTime":812.739,"body":"the"},{"speaker":"Tom Morgan","startTime":812.809,"endTime":813.409,"body":"process"},{"speaker":"Tom Morgan","startTime":813.409,"endTime":813.699,"body":"gets"},{"speaker":"Tom Morgan","startTime":813.699,"endTime":813.939,"body":"built"},{"speaker":"Tom Morgan","startTime":813.969,"endTime":814.119,"body":"up"},{"speaker":"Tom Morgan","startTime":814.189,"endTime":814.389,"body":"over"},{"speaker":"Tom Morgan","startTime":814.389,"endTime":814.869,"body":"time."},{"speaker":"Tom Morgan","startTime":814.919,"endTime":815.069,"body":"You"},{"speaker":"Tom Morgan","startTime":815.069,"endTime":815.179,"body":"know,"},{"speaker":"Tom Morgan","startTime":815.179,"endTime":815.319,"body":"we"},{"speaker":"Tom Morgan","startTime":815.319,"endTime":815.539,"body":"do"},{"speaker":"Tom Morgan","startTime":815.559,"endTime":815.819,"body":"things"},{"speaker":"Tom Morgan","startTime":815.819,"endTime":815.909,"body":"the"},{"speaker":"Tom Morgan","startTime":815.909,"endTime":816.189,"body":"way."},{"speaker":"Tom Morgan","startTime":816.744,"endTime":816.914,"body":"We"},{"speaker":"Tom Morgan","startTime":816.914,"endTime":817.094,"body":"do"},{"speaker":"Tom Morgan","startTime":817.114,"endTime":817.414,"body":"them"},{"speaker":"Tom Morgan","startTime":817.464,"endTime":817.834,"body":"and"},{"speaker":"Tom Morgan","startTime":818.084,"endTime":818.374,"body":"part"},{"speaker":"Tom Morgan","startTime":818.414,"endTime":818.554,"body":"of"},{"speaker":"Tom Morgan","startTime":818.554,"endTime":818.724,"body":"that"},{"speaker":"Tom Morgan","startTime":818.744,"endTime":818.954,"body":"is"},{"speaker":"Tom Morgan","startTime":818.954,"endTime":819.224,"body":"because"},{"speaker":"Tom Morgan","startTime":819.224,"endTime":819.414,"body":"that's"},{"speaker":"Tom Morgan","startTime":819.414,"endTime":819.574,"body":"how"},{"speaker":"Tom Morgan","startTime":819.574,"endTime":819.764,"body":"we've"},{"speaker":"Tom Morgan","startTime":819.764,"endTime":819.944,"body":"always"},{"speaker":"Tom Morgan","startTime":819.944,"endTime":820.104,"body":"done"},{"speaker":"Tom Morgan","startTime":820.104,"endTime":820.294,"body":"them."},{"speaker":"Tom Morgan","startTime":820.584,"endTime":820.764,"body":"But"},{"speaker":"Tom Morgan","startTime":820.764,"endTime":821.074,"body":"part"},{"speaker":"Tom Morgan","startTime":821.074,"endTime":821.154,"body":"of"},{"speaker":"Tom Morgan","startTime":821.154,"endTime":821.254,"body":"it"},{"speaker":"Tom Morgan","startTime":821.254,"endTime":821.684,"body":"also"},{"speaker":"Tom Morgan","startTime":821.684,"endTime":821.994,"body":"is."},{"speaker":"Tom Morgan","startTime":822.379,"endTime":822.779,"body":"Because"},{"speaker":"Tom Morgan","startTime":822.789,"endTime":822.959,"body":"there's"},{"speaker":"Tom Morgan","startTime":822.959,"endTime":823.029,"body":"a"},{"speaker":"Tom Morgan","startTime":823.039,"endTime":823.229,"body":"really"},{"speaker":"Tom Morgan","startTime":823.229,"endTime":823.399,"body":"good"},{"speaker":"Tom Morgan","startTime":823.399,"endTime":823.769,"body":"reason"},{"speaker":"Tom Morgan","startTime":823.769,"endTime":823.869,"body":"for"},{"speaker":"Tom Morgan","startTime":823.869,"endTime":824.109,"body":"doing"},{"speaker":"Tom Morgan","startTime":824.109,"endTime":824.199,"body":"it"},{"speaker":"Tom Morgan","startTime":824.209,"endTime":824.429,"body":"that"},{"speaker":"Tom Morgan","startTime":824.429,"endTime":824.749,"body":"way."},{"speaker":"Tom Morgan","startTime":824.799,"endTime":825.039,"body":"And"},{"speaker":"Tom Morgan","startTime":825.049,"endTime":825.229,"body":"if"},{"speaker":"Tom Morgan","startTime":825.229,"endTime":825.329,"body":"we"},{"speaker":"Tom Morgan","startTime":825.329,"endTime":825.499,"body":"take"},{"speaker":"Tom Morgan","startTime":825.509,"endTime":825.629,"body":"that"},{"speaker":"Tom Morgan","startTime":825.639,"endTime":826.229,"body":"away,"},{"speaker":"Tom Morgan","startTime":826.359,"endTime":826.489,"body":"you"},{"speaker":"Tom Morgan","startTime":826.489,"endTime":826.639,"body":"know,"},{"speaker":"Tom Morgan","startTime":826.669,"endTime":826.839,"body":"we"},{"speaker":"Tom Morgan","startTime":826.839,"endTime":827.089,"body":"might"},{"speaker":"Tom Morgan","startTime":827.629,"endTime":828.199,"body":"remember"},{"speaker":"Tom Morgan","startTime":828.549,"endTime":828.729,"body":"the"},{"speaker":"Tom Morgan","startTime":828.729,"endTime":828.979,"body":"hard"},{"speaker":"Tom Morgan","startTime":828.989,"endTime":829.239,"body":"way"},{"speaker":"Tom Morgan","startTime":829.269,"endTime":829.459,"body":"why"},{"speaker":"Tom Morgan","startTime":829.459,"endTime":829.579,"body":"we"},{"speaker":"Tom Morgan","startTime":829.579,"endTime":829.759,"body":"did"},{"speaker":"Tom Morgan","startTime":829.759,"endTime":829.919,"body":"it"},{"speaker":"Tom Morgan","startTime":829.999,"endTime":830.129,"body":"the"},{"speaker":"Tom Morgan","startTime":830.129,"endTime":830.249,"body":"way"},{"speaker":"Tom Morgan","startTime":830.249,"endTime":830.359,"body":"we"},{"speaker":"Tom Morgan","startTime":830.359,"endTime":830.609,"body":"did."},{"speaker":"Tom Morgan","startTime":830.949,"endTime":831.089,"body":"So"},{"speaker":"Tom Morgan","startTime":831.089,"endTime":831.279,"body":"there's"},{"speaker":"Tom Morgan","startTime":831.279,"endTime":831.459,"body":"all"},{"speaker":"Tom Morgan","startTime":831.469,"endTime":831.669,"body":"these"},{"speaker":"Tom Morgan","startTime":831.679,"endTime":831.909,"body":"little"},{"speaker":"Tom Morgan","startTime":831.909,"endTime":832.269,"body":"business"},{"speaker":"Tom Morgan","startTime":832.269,"endTime":832.909,"body":"processes"},{"speaker":"Tom Morgan","startTime":833.189,"endTime":833.439,"body":"that"},{"speaker":"Tom Morgan","startTime":833.599,"endTime":833.939,"body":"need"},{"speaker":"Tom Morgan","startTime":833.949,"endTime":834.109,"body":"to"},{"speaker":"Tom Morgan","startTime":834.109,"endTime":834.389,"body":"be"},{"speaker":"Tom Morgan","startTime":834.389,"endTime":834.549,"body":"sort"},{"speaker":"Tom Morgan","startTime":834.549,"endTime":834.679,"body":"of"},{"speaker":"Tom Morgan","startTime":834.679,"endTime":835.249,"body":"captured"},{"speaker":"Tom Morgan","startTime":835.619,"endTime":835.849,"body":"and"},{"speaker":"Tom Morgan","startTime":835.859,"endTime":836.199,"body":"thought"},{"speaker":"Tom Morgan","startTime":836.209,"endTime":836.669,"body":"about."},{"speaker":"Tom Morgan","startTime":836.909,"endTime":837.059,"body":"And"},{"speaker":"Tom Morgan","startTime":837.059,"endTime":837.119,"body":"I"},{"speaker":"Tom Morgan","startTime":837.139,"endTime":837.419,"body":"think,"},{"speaker":"Tom Morgan","startTime":837.619,"endTime":837.759,"body":"you"},{"speaker":"Tom Morgan","startTime":837.759,"endTime":837.859,"body":"know,"},{"speaker":"Tom Morgan","startTime":837.859,"endTime":838.059,"body":"that"},{"speaker":"Tom Morgan","startTime":838.059,"endTime":838.289,"body":"comes"},{"speaker":"Tom Morgan","startTime":838.289,"endTime":838.589,"body":"across"},{"speaker":"Tom Morgan","startTime":838.589,"endTime":839.029,"body":"sometimes"},{"speaker":"Tom Morgan","startTime":839.029,"endTime":839.179,"body":"as"},{"speaker":"Tom Morgan","startTime":839.179,"endTime":839.699,"body":"resistance"},{"speaker":"Tom Morgan","startTime":839.699,"endTime":839.799,"body":"to"},{"speaker":"Tom Morgan","startTime":839.799,"endTime":840.359,"body":"change."},{"speaker":"Tom Morgan","startTime":840.399,"endTime":840.589,"body":"So"},{"speaker":"Tom Morgan","startTime":840.589,"endTime":840.729,"body":"it's"},{"speaker":"Tom Morgan","startTime":840.729,"endTime":840.829,"body":"kind"},{"speaker":"Tom Morgan","startTime":840.829,"endTime":840.949,"body":"of"},{"speaker":"Tom Morgan","startTime":840.949,"endTime":841.119,"body":"well"},{"speaker":"Tom Morgan","startTime":841.119,"endTime":841.559,"body":"intentioned"},{"speaker":"Tom Morgan","startTime":841.879,"endTime":842.389,"body":"resistance"},{"speaker":"Tom Morgan","startTime":842.389,"endTime":842.489,"body":"to"},{"speaker":"Tom Morgan","startTime":842.489,"endTime":842.979,"body":"change."},{"speaker":"Tom Morgan","startTime":843.479,"endTime":843.759,"body":"What"},{"speaker":"Tom Morgan","startTime":843.799,"endTime":843.899,"body":"I"},{"speaker":"Tom Morgan","startTime":843.919,"endTime":844.089,"body":"think"},{"speaker":"Tom Morgan","startTime":844.089,"endTime":844.189,"body":"one"},{"speaker":"Tom Morgan","startTime":844.189,"endTime":844.249,"body":"of"},{"speaker":"Tom Morgan","startTime":844.249,"endTime":844.319,"body":"the"},{"speaker":"Tom Morgan","startTime":844.319,"endTime":844.539,"body":"nice"},{"speaker":"Tom Morgan","startTime":844.539,"endTime":844.769,"body":"things"},{"speaker":"Tom Morgan","startTime":844.769,"endTime":844.969,"body":"about"},{"speaker":"Tom Morgan","startTime":844.979,"endTime":845.299,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":845.299,"endTime":845.639,"body":"Connect"},{"speaker":"Tom Morgan","startTime":845.669,"endTime":845.839,"body":"is"},{"speaker":"Tom Morgan","startTime":845.839,"endTime":846.089,"body":"that"},{"speaker":"Tom Morgan","startTime":846.159,"endTime":846.299,"body":"and"},{"speaker":"Tom Morgan","startTime":846.299,"endTime":846.419,"body":"we've"},{"speaker":"Tom Morgan","startTime":846.419,"endTime":846.549,"body":"talked"},{"speaker":"Tom Morgan","startTime":846.659,"endTime":846.729,"body":"about"},{"speaker":"Tom Morgan","startTime":846.729,"endTime":846.869,"body":"this"},{"speaker":"Tom Morgan","startTime":846.869,"endTime":847.289,"body":"before"},{"speaker":"Tom Morgan","startTime":847.509,"endTime":847.939,"body":"because"},{"speaker":"Tom Morgan","startTime":847.939,"endTime":848.039,"body":"of"},{"speaker":"Tom Morgan","startTime":848.039,"endTime":848.219,"body":"its"},{"speaker":"Tom Morgan","startTime":848.219,"endTime":848.689,"body":"consumptive"},{"speaker":"Tom Morgan","startTime":848.719,"endTime":849.009,"body":"model"},{"speaker":"Tom Morgan","startTime":849.009,"endTime":849.099,"body":"and"},{"speaker":"Tom Morgan","startTime":849.109,"endTime":849.279,"body":"how"},{"speaker":"Tom Morgan","startTime":849.279,"endTime":849.549,"body":"easy"},{"speaker":"Tom Morgan","startTime":849.549,"endTime":849.569,"body":"it"},{"speaker":"Tom Morgan","startTime":849.579,"endTime":849.739,"body":"is"},{"speaker":"Tom Morgan","startTime":849.749,"endTime":849.869,"body":"to"},{"speaker":"Tom Morgan","startTime":849.869,"endTime":850.109,"body":"spin"},{"speaker":"Tom Morgan","startTime":850.109,"endTime":850.309,"body":"up."},{"speaker":"Tom Morgan","startTime":850.339,"endTime":850.449,"body":"I"},{"speaker":"Tom Morgan","startTime":850.459,"endTime":850.949,"body":"guess"},{"speaker":"Tom Morgan","startTime":851.639,"endTime":852.129,"body":"whilst"},{"speaker":"Tom Morgan","startTime":852.129,"endTime":852.379,"body":"you're"},{"speaker":"Tom Morgan","startTime":852.439,"endTime":852.899,"body":"building"},{"speaker":"Tom Morgan","startTime":852.899,"endTime":853.219,"body":"out"},{"speaker":"Tom Morgan","startTime":853.289,"endTime":853.569,"body":"what"},{"speaker":"Tom Morgan","startTime":853.569,"endTime":853.679,"body":"will"},{"speaker":"Tom Morgan","startTime":853.679,"endTime":854.049,"body":"become"},{"speaker":"Tom Morgan","startTime":854.049,"endTime":854.139,"body":"the"},{"speaker":"Tom Morgan","startTime":854.139,"endTime":854.539,"body":"production"},{"speaker":"Tom Morgan","startTime":854.539,"endTime":854.899,"body":"contact"},{"speaker":"Tom Morgan","startTime":854.899,"endTime":855.399,"body":"center,"},{"speaker":"Tom Morgan","startTime":855.419,"endTime":855.549,"body":"I"},{"speaker":"Tom Morgan","startTime":855.559,"endTime":855.819,"body":"guess"},{"speaker":"Tom Morgan","startTime":855.849,"endTime":855.959,"body":"there's"},{"speaker":"Tom Morgan","startTime":855.959,"endTime":856.109,"body":"no"},{"speaker":"Tom Morgan","startTime":856.119,"endTime":856.489,"body":"reason"},{"speaker":"Tom Morgan","startTime":856.489,"endTime":856.639,"body":"why"},{"speaker":"Tom Morgan","startTime":856.639,"endTime":856.789,"body":"you"},{"speaker":"Tom Morgan","startTime":856.789,"endTime":856.999,"body":"can't"},{"speaker":"Tom Morgan","startTime":857.019,"endTime":857.149,"body":"just"},{"speaker":"Tom Morgan","startTime":857.149,"endTime":857.299,"body":"sort"},{"speaker":"Tom Morgan","startTime":857.299,"endTime":857.379,"body":"of"},{"speaker":"Tom Morgan","startTime":857.379,"endTime":857.639,"body":"spin"},{"speaker":"Tom Morgan","startTime":857.639,"endTime":857.789,"body":"up"},{"speaker":"Tom Morgan","startTime":857.789,"endTime":857.829,"body":"a"},{"speaker":"Tom Morgan","startTime":857.829,"endTime":858.149,"body":"test"},{"speaker":"Tom Morgan","startTime":858.149,"endTime":858.809,"body":"instance"},{"speaker":"Tom Morgan","startTime":859.089,"endTime":859.339,"body":"just"},{"speaker":"Tom Morgan","startTime":859.349,"endTime":859.489,"body":"to"},{"speaker":"Tom Morgan","startTime":859.489,"endTime":859.759,"body":"get"},{"speaker":"Tom Morgan","startTime":859.759,"endTime":860.309,"body":"people"},{"speaker":"Tom Morgan","startTime":860.389,"endTime":860.499,"body":"a"},{"speaker":"Tom Morgan","startTime":860.499,"endTime":860.729,"body":"bit"},{"speaker":"Tom Morgan","startTime":860.729,"endTime":861.119,"body":"familiar"},{"speaker":"Tom Morgan","startTime":861.119,"endTime":861.309,"body":"with"},{"speaker":"Tom Morgan","startTime":861.309,"endTime":861.489,"body":"it."},{"speaker":"Tom Morgan","startTime":861.499,"endTime":861.699,"body":"And"},{"speaker":"Tom Morgan","startTime":861.699,"endTime":861.809,"body":"so"},{"speaker":"Tom Morgan","startTime":861.809,"endTime":862.079,"body":"they,"},{"speaker":"Tom Morgan","startTime":862.629,"endTime":862.779,"body":"I'm"},{"speaker":"Tom Morgan","startTime":862.779,"endTime":863.069,"body":"thinking"},{"speaker":"Tom Morgan","startTime":863.069,"endTime":863.409,"body":"maybe."},{"speaker":"Tom Morgan","startTime":863.894,"endTime":864.174,"body":"people"},{"speaker":"Tom Morgan","startTime":864.224,"endTime":864.474,"body":"who"},{"speaker":"Tom Morgan","startTime":864.534,"endTime":864.634,"body":"are"},{"speaker":"Tom Morgan","startTime":864.644,"endTime":865.034,"body":"coming"},{"speaker":"Tom Morgan","startTime":865.044,"endTime":865.304,"body":"from"},{"speaker":"Tom Morgan","startTime":865.374,"endTime":865.654,"body":"not"},{"speaker":"Tom Morgan","startTime":865.654,"endTime":865.814,"body":"from"},{"speaker":"Tom Morgan","startTime":865.814,"endTime":865.974,"body":"a,"},{"speaker":"Tom Morgan","startTime":866.094,"endTime":866.224,"body":"an"},{"speaker":"Tom Morgan","startTime":866.224,"endTime":866.584,"body":"existing"},{"speaker":"Tom Morgan","startTime":866.584,"endTime":866.874,"body":"contact"},{"speaker":"Tom Morgan","startTime":866.874,"endTime":867.134,"body":"center,"},{"speaker":"Tom Morgan","startTime":867.134,"endTime":867.384,"body":"maybe."},{"speaker":"Tom Morgan","startTime":867.384,"endTime":867.464,"body":"And"},{"speaker":"Tom Morgan","startTime":867.464,"endTime":867.594,"body":"they're"},{"speaker":"Tom Morgan","startTime":867.674,"endTime":867.904,"body":"just"},{"speaker":"Tom Morgan","startTime":867.904,"endTime":868.074,"body":"used"},{"speaker":"Tom Morgan","startTime":868.074,"endTime":868.154,"body":"to"},{"speaker":"Tom Morgan","startTime":868.154,"endTime":868.414,"body":"answering"},{"speaker":"Tom Morgan","startTime":868.414,"endTime":868.504,"body":"the"},{"speaker":"Tom Morgan","startTime":868.504,"endTime":868.954,"body":"phones"},{"speaker":"Tom Morgan","startTime":869.154,"endTime":869.364,"body":"just"},{"speaker":"Tom Morgan","startTime":869.364,"endTime":869.454,"body":"so"},{"speaker":"Tom Morgan","startTime":869.454,"endTime":869.574,"body":"they"},{"speaker":"Tom Morgan","startTime":869.574,"endTime":869.754,"body":"can"},{"speaker":"Tom Morgan","startTime":869.754,"endTime":870.014,"body":"see"},{"speaker":"Tom Morgan","startTime":870.014,"endTime":870.144,"body":"how"},{"speaker":"Tom Morgan","startTime":870.144,"endTime":870.324,"body":"that"},{"speaker":"Tom Morgan","startTime":870.324,"endTime":870.574,"body":"flow"},{"speaker":"Tom Morgan","startTime":870.574,"endTime":870.724,"body":"is"},{"speaker":"Tom Morgan","startTime":870.724,"endTime":871.094,"body":"slightly"},{"speaker":"Tom Morgan","startTime":871.094,"endTime":871.524,"body":"different"},{"speaker":"Tom Morgan","startTime":871.554,"endTime":871.704,"body":"and"},{"speaker":"Tom Morgan","startTime":871.704,"endTime":871.874,"body":"get"},{"speaker":"Tom Morgan","startTime":871.874,"endTime":872.134,"body":"used"},{"speaker":"Tom Morgan","startTime":872.134,"endTime":872.244,"body":"to"},{"speaker":"Tom Morgan","startTime":872.244,"endTime":872.394,"body":"it"},{"speaker":"Tom Morgan","startTime":872.404,"endTime":872.664,"body":"and"},{"speaker":"Tom Morgan","startTime":872.684,"endTime":873.024,"body":"just"},{"speaker":"Tom Morgan","startTime":873.024,"endTime":873.204,"body":"sort"},{"speaker":"Tom Morgan","startTime":873.204,"endTime":873.224,"body":"of"},{"speaker":"Tom Morgan","startTime":873.254,"endTime":873.574,"body":"start"},{"speaker":"Tom Morgan","startTime":873.574,"endTime":873.694,"body":"to"},{"speaker":"Tom Morgan","startTime":873.694,"endTime":873.984,"body":"look"},{"speaker":"Tom Morgan","startTime":873.984,"endTime":874.324,"body":"around"},{"speaker":"Tom Morgan","startTime":874.324,"endTime":874.364,"body":"a"},{"speaker":"Tom Morgan","startTime":874.364,"endTime":874.554,"body":"little"},{"speaker":"Tom Morgan","startTime":874.554,"endTime":874.824,"body":"bit."},{"speaker":"Tom Morgan","startTime":874.824,"endTime":877.604,"body":"Yeah."},{"speaker":"Alex Baker","startTime":877.809,"endTime":878.169,"body":"mentioned"},{"speaker":"Alex Baker","startTime":878.169,"endTime":878.289,"body":"that"},{"speaker":"Alex Baker","startTime":878.289,"endTime":878.409,"body":"as"},{"speaker":"Alex Baker","startTime":878.409,"endTime":878.529,"body":"a,"},{"speaker":"Alex Baker","startTime":878.529,"endTime":878.619,"body":"a"},{"speaker":"Alex Baker","startTime":878.619,"endTime":878.889,"body":"big"},{"speaker":"Alex Baker","startTime":878.889,"endTime":879.279,"body":"benefit"},{"speaker":"Alex Baker","startTime":879.279,"endTime":879.369,"body":"of"},{"speaker":"Alex Baker","startTime":879.369,"endTime":879.879,"body":"connect"},{"speaker":"Alex Baker","startTime":879.909,"endTime":880.179,"body":"quite"},{"speaker":"Alex Baker","startTime":880.179,"endTime":880.239,"body":"a"},{"speaker":"Alex Baker","startTime":880.239,"endTime":880.359,"body":"bit"},{"speaker":"Alex Baker","startTime":880.359,"endTime":880.449,"body":"in"},{"speaker":"Alex Baker","startTime":880.449,"endTime":880.509,"body":"the"},{"speaker":"Alex Baker","startTime":880.509,"endTime":880.959,"body":"past."},{"speaker":"Alex Baker","startTime":881.349,"endTime":881.469,"body":"I"},{"speaker":"Alex Baker","startTime":881.469,"endTime":881.859,"body":"know"},{"speaker":"Alex Baker","startTime":882.069,"endTime":882.579,"body":"from"},{"speaker":"Alex Baker","startTime":882.579,"endTime":882.969,"body":"working"},{"speaker":"Alex Baker","startTime":882.969,"endTime":883.209,"body":"on,"},{"speaker":"Alex Baker","startTime":883.209,"endTime":883.389,"body":"on"},{"speaker":"Alex Baker","startTime":883.389,"endTime":883.779,"body":"previous"},{"speaker":"Alex Baker","startTime":883.779,"endTime":884.379,"body":"systems."},{"speaker":"Alex Baker","startTime":884.989,"endTime":885.539,"body":"Sometimes"},{"speaker":"Alex Baker","startTime":885.539,"endTime":885.699,"body":"you'd"},{"speaker":"Alex Baker","startTime":885.869,"endTime":886.039,"body":"have"},{"speaker":"Alex Baker","startTime":886.059,"endTime":886.159,"body":"the"},{"speaker":"Alex Baker","startTime":886.159,"endTime":886.659,"body":"concept"},{"speaker":"Alex Baker","startTime":886.659,"endTime":886.819,"body":"of"},{"speaker":"Alex Baker","startTime":886.819,"endTime":887.069,"body":"a,"},{"speaker":"Alex Baker","startTime":887.499,"endTime":887.799,"body":"whatever"},{"speaker":"Alex Baker","startTime":887.799,"endTime":887.869,"body":"you"},{"speaker":"Alex Baker","startTime":887.869,"endTime":887.999,"body":"want"},{"speaker":"Alex Baker","startTime":887.999,"endTime":888.059,"body":"to"},{"speaker":"Alex Baker","startTime":888.059,"endTime":888.299,"body":"call"},{"speaker":"Alex Baker","startTime":888.299,"endTime":888.319,"body":"it,"},{"speaker":"Alex Baker","startTime":888.319,"endTime":888.409,"body":"a"},{"speaker":"Alex Baker","startTime":888.419,"endTime":888.869,"body":"model"},{"speaker":"Alex Baker","startTime":888.869,"endTime":889.209,"body":"office,"},{"speaker":"Alex Baker","startTime":889.249,"endTime":889.309,"body":"I"},{"speaker":"Alex Baker","startTime":889.309,"endTime":889.649,"body":"remember"},{"speaker":"Alex Baker","startTime":889.649,"endTime":889.989,"body":"calling"},{"speaker":"Alex Baker","startTime":889.989,"endTime":890.149,"body":"it"},{"speaker":"Alex Baker","startTime":890.149,"endTime":890.319,"body":"or"},{"speaker":"Alex Baker","startTime":890.319,"endTime":890.439,"body":"a,"},{"speaker":"Alex Baker","startTime":890.719,"endTime":890.889,"body":"you"},{"speaker":"Alex Baker","startTime":890.889,"endTime":891.089,"body":"know,"},{"speaker":"Alex Baker","startTime":891.089,"endTime":891.959,"body":"a"},{"speaker":"Alex Baker","startTime":891.959,"endTime":892.289,"body":"test"},{"speaker":"Alex Baker","startTime":892.289,"endTime":892.739,"body":"area."},{"speaker":"Alex Baker","startTime":893.029,"endTime":893.179,"body":"But"},{"speaker":"Alex Baker","startTime":893.179,"endTime":893.349,"body":"yeah,"},{"speaker":"Alex Baker","startTime":893.349,"endTime":893.539,"body":"the,"},{"speaker":"Alex Baker","startTime":893.559,"endTime":893.689,"body":"the"},{"speaker":"Alex Baker","startTime":893.689,"endTime":893.929,"body":"sooner"},{"speaker":"Alex Baker","startTime":893.939,"endTime":894.539,"body":"you're"},{"speaker":"Alex Baker","startTime":894.539,"endTime":894.769,"body":"able"},{"speaker":"Alex Baker","startTime":894.769,"endTime":894.889,"body":"to"},{"speaker":"Alex Baker","startTime":894.889,"endTime":895.119,"body":"get"},{"speaker":"Alex Baker","startTime":895.199,"endTime":895.519,"body":"hands"},{"speaker":"Alex Baker","startTime":895.519,"endTime":895.679,"body":"on"},{"speaker":"Alex Baker","startTime":895.679,"endTime":895.899,"body":"with"},{"speaker":"Alex Baker","startTime":895.939,"endTime":896.049,"body":"the"},{"speaker":"Alex Baker","startTime":896.049,"endTime":896.759,"body":"products"},{"speaker":"Alex Baker","startTime":896.939,"endTime":897.049,"body":"and"},{"speaker":"Alex Baker","startTime":897.049,"endTime":897.219,"body":"get"},{"speaker":"Alex Baker","startTime":897.219,"endTime":897.829,"body":"people"},{"speaker":"Alex Baker","startTime":898.229,"endTime":898.649,"body":"working"},{"speaker":"Alex Baker","startTime":898.649,"endTime":898.849,"body":"with"},{"speaker":"Alex Baker","startTime":898.849,"endTime":899.009,"body":"it"},{"speaker":"Alex Baker","startTime":899.049,"endTime":899.299,"body":"and"},{"speaker":"Alex Baker","startTime":899.309,"endTime":899.779,"body":"figuring"},{"speaker":"Alex Baker","startTime":899.779,"endTime":899.909,"body":"out"},{"speaker":"Alex Baker","startTime":899.909,"endTime":900.069,"body":"what"},{"speaker":"Alex Baker","startTime":900.079,"endTime":900.139,"body":"the"},{"speaker":"Alex Baker","startTime":900.139,"endTime":900.689,"body":"differences"},{"speaker":"Alex Baker","startTime":900.689,"endTime":900.989,"body":"are"},{"speaker":"Alex Baker","startTime":901.219,"endTime":901.249,"body":"and"},{"speaker":"Alex Baker","startTime":901.319,"endTime":901.549,"body":"what"},{"speaker":"Alex Baker","startTime":901.979,"endTime":902.149,"body":"the"},{"speaker":"Alex Baker","startTime":902.149,"endTime":902.759,"body":"workarounds"},{"speaker":"Alex Baker","startTime":902.769,"endTime":903.019,"body":"are,"},{"speaker":"Alex Baker","startTime":903.249,"endTime":903.379,"body":"the"},{"speaker":"Alex Baker","startTime":903.379,"endTime":903.809,"body":"better"},{"speaker":"Alex Baker","startTime":904.259,"endTime":904.439,"body":"and"},{"speaker":"Alex Baker","startTime":904.439,"endTime":904.749,"body":"it's."},{"speaker":"Alex Baker","startTime":904.849,"endTime":905.739,"body":"As"},{"speaker":"Alex Baker","startTime":905.739,"endTime":905.869,"body":"we"},{"speaker":"Alex Baker","startTime":905.869,"endTime":906.059,"body":"know,"},{"speaker":"Alex Baker","startTime":906.059,"endTime":906.349,"body":"it's,"},{"speaker":"Alex Baker","startTime":906.359,"endTime":906.529,"body":"it"},{"speaker":"Alex Baker","startTime":906.529,"endTime":906.709,"body":"is"},{"speaker":"Alex Baker","startTime":906.779,"endTime":906.999,"body":"pretty"},{"speaker":"Alex Baker","startTime":906.999,"endTime":907.289,"body":"easy"},{"speaker":"Alex Baker","startTime":907.289,"endTime":907.519,"body":"to,"},{"speaker":"Alex Baker","startTime":907.549,"endTime":907.689,"body":"to"},{"speaker":"Alex Baker","startTime":907.689,"endTime":907.849,"body":"go"},{"speaker":"Alex Baker","startTime":907.849,"endTime":908.209,"body":"in"},{"speaker":"Alex Baker","startTime":908.249,"endTime":908.449,"body":"and"},{"speaker":"Alex Baker","startTime":908.449,"endTime":908.629,"body":"set"},{"speaker":"Alex Baker","startTime":908.649,"endTime":908.809,"body":"up"},{"speaker":"Alex Baker","startTime":908.809,"endTime":908.999,"body":"a,"},{"speaker":"Alex Baker","startTime":909.569,"endTime":909.709,"body":"an"},{"speaker":"Alex Baker","startTime":909.709,"endTime":909.999,"body":"Amazon"},{"speaker":"Alex Baker","startTime":909.999,"endTime":910.199,"body":"connect"},{"speaker":"Alex Baker","startTime":910.219,"endTime":910.529,"body":"contact"},{"speaker":"Alex Baker","startTime":910.529,"endTime":910.889,"body":"center."},{"speaker":"Tom Morgan","startTime":911.139,"endTime":911.329,"body":"And"},{"speaker":"Tom Morgan","startTime":911.329,"endTime":911.379,"body":"I"},{"speaker":"Tom Morgan","startTime":911.399,"endTime":911.749,"body":"think"},{"speaker":"Tom Morgan","startTime":911.759,"endTime":912.009,"body":"that"},{"speaker":"Tom Morgan","startTime":912.039,"endTime":912.329,"body":"really"},{"speaker":"Tom Morgan","startTime":912.329,"endTime":912.669,"body":"helps"},{"speaker":"Tom Morgan","startTime":912.669,"endTime":912.789,"body":"with"},{"speaker":"Tom Morgan","startTime":912.799,"endTime":912.909,"body":"the"},{"speaker":"Tom Morgan","startTime":912.909,"endTime":913.689,"body":"familiarity"},{"speaker":"Tom Morgan","startTime":913.689,"endTime":913.889,"body":"of,"},{"speaker":"Tom Morgan","startTime":914.009,"endTime":914.139,"body":"of"},{"speaker":"Tom Morgan","startTime":914.149,"endTime":914.379,"body":"how"},{"speaker":"Tom Morgan","startTime":914.379,"endTime":914.479,"body":"the"},{"speaker":"Tom Morgan","startTime":914.479,"endTime":914.809,"body":"product"},{"speaker":"Tom Morgan","startTime":914.809,"endTime":915.199,"body":"works"},{"speaker":"Tom Morgan","startTime":915.199,"endTime":915.349,"body":"as"},{"speaker":"Tom Morgan","startTime":915.349,"endTime":915.769,"body":"well,"},{"speaker":"Tom Morgan","startTime":915.999,"endTime":916.259,"body":"but"},{"speaker":"Tom Morgan","startTime":916.279,"endTime":916.739,"body":"probably"},{"speaker":"Tom Morgan","startTime":916.759,"endTime":917.239,"body":"doesn't"},{"speaker":"Tom Morgan","startTime":918.169,"endTime":918.259,"body":"be"},{"speaker":"Tom Morgan","startTime":918.259,"endTime":918.609,"body":"interested"},{"speaker":"Tom Morgan","startTime":918.609,"endTime":918.679,"body":"to"},{"speaker":"Tom Morgan","startTime":918.679,"endTime":918.859,"body":"see"},{"speaker":"Tom Morgan","startTime":918.859,"endTime":919.009,"body":"what"},{"speaker":"Tom Morgan","startTime":919.219,"endTime":919.409,"body":"you"},{"speaker":"Tom Morgan","startTime":919.409,"endTime":919.559,"body":"think"},{"speaker":"Tom Morgan","startTime":919.569,"endTime":919.789,"body":"about"},{"speaker":"Tom Morgan","startTime":919.789,"endTime":920.069,"body":"this."},{"speaker":"Tom Morgan","startTime":920.069,"endTime":920.339,"body":"Does,"},{"speaker":"Tom Morgan","startTime":920.839,"endTime":921.039,"body":"does"},{"speaker":"Tom Morgan","startTime":921.039,"endTime":921.239,"body":"that"},{"speaker":"Tom Morgan","startTime":921.239,"endTime":921.919,"body":"completely"},{"speaker":"Tom Morgan","startTime":921.939,"endTime":922.509,"body":"replace"},{"speaker":"Tom Morgan","startTime":922.509,"endTime":922.609,"body":"the"},{"speaker":"Tom Morgan","startTime":922.609,"endTime":922.959,"body":"need"},{"speaker":"Tom Morgan","startTime":922.969,"endTime":923.139,"body":"for"},{"speaker":"Tom Morgan","startTime":923.179,"endTime":923.359,"body":"like"},{"speaker":"Tom Morgan","startTime":923.359,"endTime":923.619,"body":"more"},{"speaker":"Tom Morgan","startTime":923.619,"endTime":924.419,"body":"formalized"},{"speaker":"Tom Morgan","startTime":924.449,"endTime":925.029,"body":"training"},{"speaker":"Tom Morgan","startTime":925.299,"endTime":925.469,"body":"or"},{"speaker":"Tom Morgan","startTime":925.469,"endTime":925.539,"body":"do"},{"speaker":"Tom Morgan","startTime":925.539,"endTime":925.619,"body":"you"},{"speaker":"Tom Morgan","startTime":925.629,"endTime":925.789,"body":"think"},{"speaker":"Tom Morgan","startTime":925.799,"endTime":925.899,"body":"the"},{"speaker":"Tom Morgan","startTime":925.899,"endTime":926.549,"body":"training"},{"speaker":"Tom Morgan","startTime":926.619,"endTime":926.779,"body":"as"},{"speaker":"Tom Morgan","startTime":926.779,"endTime":926.989,"body":"part"},{"speaker":"Tom Morgan","startTime":926.999,"endTime":927.179,"body":"of"},{"speaker":"Tom Morgan","startTime":927.179,"endTime":927.309,"body":"this"},{"speaker":"Tom Morgan","startTime":927.319,"endTime":927.749,"body":"process"},{"speaker":"Tom Morgan","startTime":927.749,"endTime":927.869,"body":"is"},{"speaker":"Tom Morgan","startTime":927.869,"endTime":928.309,"body":"still"},{"speaker":"Tom Morgan","startTime":928.549,"endTime":929.019,"body":"needed"},{"speaker":"Tom Morgan","startTime":929.019,"endTime":929.159,"body":"and"},{"speaker":"Tom Morgan","startTime":929.159,"endTime":929.799,"body":"important?"},{"speaker":"Alex Baker","startTime":929.799,"endTime":929.929,"body":"The"},{"speaker":"Alex Baker","startTime":929.929,"endTime":930.439,"body":"scale"},{"speaker":"Alex Baker","startTime":930.439,"endTime":930.809,"body":"of,"},{"speaker":"Alex Baker","startTime":931.019,"endTime":931.239,"body":"you"},{"speaker":"Alex Baker","startTime":931.239,"endTime":931.369,"body":"know,"},{"speaker":"Alex Baker","startTime":931.439,"endTime":931.599,"body":"we"},{"speaker":"Alex Baker","startTime":931.599,"endTime":931.859,"body":"talk"},{"speaker":"Alex Baker","startTime":931.869,"endTime":932.119,"body":"to"},{"speaker":"Alex Baker","startTime":932.299,"endTime":932.679,"body":"smaller"},{"speaker":"Alex Baker","startTime":932.679,"endTime":933.179,"body":"customers,"},{"speaker":"Alex Baker","startTime":933.179,"endTime":933.299,"body":"we"},{"speaker":"Alex Baker","startTime":933.299,"endTime":933.499,"body":"talk"},{"speaker":"Alex Baker","startTime":933.499,"endTime":933.619,"body":"to"},{"speaker":"Alex Baker","startTime":933.619,"endTime":933.909,"body":"larger"},{"speaker":"Alex Baker","startTime":933.909,"endTime":934.479,"body":"customers"},{"speaker":"Alex Baker","startTime":934.839,"endTime":935.039,"body":"when"},{"speaker":"Alex Baker","startTime":935.039,"endTime":935.119,"body":"you"},{"speaker":"Alex Baker","startTime":935.119,"endTime":935.339,"body":"get"},{"speaker":"Alex Baker","startTime":935.339,"endTime":935.579,"body":"to"},{"speaker":"Alex Baker","startTime":935.589,"endTime":936.039,"body":"certainly"},{"speaker":"Alex Baker","startTime":936.039,"endTime":936.259,"body":"into"},{"speaker":"Alex Baker","startTime":936.259,"endTime":936.409,"body":"the"},{"speaker":"Alex Baker","startTime":936.549,"endTime":937.079,"body":"enterprise"},{"speaker":"Alex Baker","startTime":937.079,"endTime":937.429,"body":"space,"},{"speaker":"Alex Baker","startTime":937.429,"endTime":937.629,"body":"it's,"},{"speaker":"Alex Baker","startTime":937.639,"endTime":937.859,"body":"it's"},{"speaker":"Alex Baker","startTime":937.859,"endTime":938.009,"body":"not"},{"speaker":"Alex Baker","startTime":938.009,"endTime":938.559,"body":"practical"},{"speaker":"Alex Baker","startTime":938.569,"endTime":938.779,"body":"to"},{"speaker":"Alex Baker","startTime":938.819,"endTime":938.989,"body":"kind"},{"speaker":"Alex Baker","startTime":938.989,"endTime":939.229,"body":"of."},{"speaker":"Alex Baker","startTime":939.654,"endTime":940.164,"body":"You've"},{"speaker":"Alex Baker","startTime":940.164,"endTime":940.354,"body":"really,"},{"speaker":"Alex Baker","startTime":940.354,"endTime":940.454,"body":"you've"},{"speaker":"Alex Baker","startTime":940.484,"endTime":940.624,"body":"got"},{"speaker":"Alex Baker","startTime":940.624,"endTime":940.694,"body":"to"},{"speaker":"Alex Baker","startTime":940.694,"endTime":940.904,"body":"put"},{"speaker":"Alex Baker","startTime":940.914,"endTime":941.264,"body":"some"},{"speaker":"Alex Baker","startTime":941.274,"endTime":941.784,"body":"structure"},{"speaker":"Alex Baker","startTime":941.784,"endTime":942.274,"body":"around"},{"speaker":"Alex Baker","startTime":942.304,"endTime":942.604,"body":"things"},{"speaker":"Alex Baker","startTime":942.604,"endTime":942.734,"body":"like"},{"speaker":"Alex Baker","startTime":942.794,"endTime":943.174,"body":"training"},{"speaker":"Alex Baker","startTime":943.174,"endTime":943.774,"body":"processes."},{"speaker":"Alex Baker","startTime":943.784,"endTime":944.074,"body":"You"},{"speaker":"Alex Baker","startTime":944.074,"endTime":944.284,"body":"can't"},{"speaker":"Alex Baker","startTime":944.284,"endTime":944.474,"body":"just"},{"speaker":"Alex Baker","startTime":944.474,"endTime":944.624,"body":"kind"},{"speaker":"Alex Baker","startTime":944.624,"endTime":944.824,"body":"of"},{"speaker":"Alex Baker","startTime":945.084,"endTime":945.284,"body":"get"},{"speaker":"Alex Baker","startTime":945.284,"endTime":945.444,"body":"your"},{"speaker":"Alex Baker","startTime":945.444,"endTime":945.764,"body":"agents"},{"speaker":"Alex Baker","startTime":945.764,"endTime":945.864,"body":"to"},{"speaker":"Alex Baker","startTime":945.864,"endTime":946.004,"body":"go"},{"speaker":"Alex Baker","startTime":946.004,"endTime":946.234,"body":"and"},{"speaker":"Alex Baker","startTime":946.634,"endTime":946.834,"body":"have"},{"speaker":"Alex Baker","startTime":946.834,"endTime":946.894,"body":"a"},{"speaker":"Alex Baker","startTime":946.894,"endTime":947.174,"body":"play"},{"speaker":"Alex Baker","startTime":947.524,"endTime":947.674,"body":"in"},{"speaker":"Alex Baker","startTime":947.674,"endTime":947.864,"body":"the,"},{"speaker":"Alex Baker","startTime":947.864,"endTime":948.154,"body":"in"},{"speaker":"Alex Baker","startTime":948.154,"endTime":948.444,"body":"the,"},{"speaker":"Alex Baker","startTime":948.624,"endTime":948.764,"body":"in"},{"speaker":"Alex Baker","startTime":948.764,"endTime":948.854,"body":"the"},{"speaker":"Alex Baker","startTime":948.854,"endTime":949.074,"body":"test"},{"speaker":"Alex Baker","startTime":949.074,"endTime":949.654,"body":"setup"},{"speaker":"Alex Baker","startTime":949.734,"endTime":950.224,"body":"and"},{"speaker":"Alex Baker","startTime":950.224,"endTime":950.484,"body":"figure"},{"speaker":"Alex Baker","startTime":950.484,"endTime":950.524,"body":"it"},{"speaker":"Alex Baker","startTime":950.534,"endTime":950.764,"body":"out"},{"speaker":"Alex Baker","startTime":950.764,"endTime":950.844,"body":"for"},{"speaker":"Alex Baker","startTime":950.844,"endTime":951.454,"body":"themselves."},{"speaker":"Alex Baker","startTime":952.004,"endTime":952.224,"body":"And"},{"speaker":"Alex Baker","startTime":952.224,"endTime":952.454,"body":"that's"},{"speaker":"Alex Baker","startTime":952.454,"endTime":952.864,"body":"where"},{"speaker":"Alex Baker","startTime":953.164,"endTime":953.524,"body":"because"},{"speaker":"Alex Baker","startTime":953.524,"endTime":953.784,"body":"we,"},{"speaker":"Alex Baker","startTime":953.794,"endTime":953.944,"body":"we"},{"speaker":"Alex Baker","startTime":953.944,"endTime":954.214,"body":"have"},{"speaker":"Alex Baker","startTime":954.264,"endTime":954.874,"body":"dedicated"},{"speaker":"Alex Baker","startTime":954.874,"endTime":955.244,"body":"people"},{"speaker":"Alex Baker","startTime":955.244,"endTime":955.504,"body":"that"},{"speaker":"Alex Baker","startTime":955.554,"endTime":955.804,"body":"deal"},{"speaker":"Alex Baker","startTime":955.804,"endTime":955.934,"body":"with"},{"speaker":"Alex Baker","startTime":955.934,"endTime":956.064,"body":"that"},{"speaker":"Alex Baker","startTime":956.064,"endTime":956.214,"body":"sort"},{"speaker":"Alex Baker","startTime":956.214,"endTime":956.314,"body":"of"},{"speaker":"Alex Baker","startTime":956.314,"endTime":956.854,"body":"training"},{"speaker":"Alex Baker","startTime":956.884,"endTime":957.104,"body":"and"},{"speaker":"Alex Baker","startTime":957.134,"endTime":957.844,"body":"comms"},{"speaker":"Alex Baker","startTime":958.114,"endTime":958.164,"body":"part"},{"speaker":"Alex Baker","startTime":958.164,"endTime":958.324,"body":"of"},{"speaker":"Alex Baker","startTime":958.324,"endTime":958.814,"body":"things."},{"speaker":"Alex Baker","startTime":959.154,"endTime":959.374,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":959.394,"endTime":959.684,"body":"it's,"},{"speaker":"Alex Baker","startTime":959.954,"endTime":960.234,"body":"it's"},{"speaker":"Alex Baker","startTime":960.234,"endTime":960.444,"body":"quite"},{"speaker":"Alex Baker","startTime":960.444,"endTime":960.684,"body":"a,"},{"speaker":"Alex Baker","startTime":961.384,"endTime":961.524,"body":"quite"},{"speaker":"Alex Baker","startTime":961.534,"endTime":961.614,"body":"a"},{"speaker":"Alex Baker","startTime":961.614,"endTime":961.854,"body":"big"},{"speaker":"Alex Baker","startTime":961.894,"endTime":962.104,"body":"piece"},{"speaker":"Alex Baker","startTime":962.104,"endTime":962.254,"body":"of"},{"speaker":"Alex Baker","startTime":962.254,"endTime":962.534,"body":"work"},{"speaker":"Alex Baker","startTime":962.534,"endTime":962.664,"body":"to"},{"speaker":"Alex Baker","startTime":962.664,"endTime":963.304,"body":"undertake."},{"speaker":"Tom Morgan","startTime":963.869,"endTime":964.219,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":964.279,"endTime":964.519,"body":"makes"},{"speaker":"Tom Morgan","startTime":964.519,"endTime":964.819,"body":"sense."},{"speaker":"Tom Morgan","startTime":965.029,"endTime":965.159,"body":"And"},{"speaker":"Tom Morgan","startTime":965.169,"endTime":965.339,"body":"you"},{"speaker":"Tom Morgan","startTime":965.339,"endTime":965.539,"body":"kind"},{"speaker":"Tom Morgan","startTime":965.539,"endTime":965.639,"body":"of"},{"speaker":"Tom Morgan","startTime":965.639,"endTime":965.779,"body":"want"},{"speaker":"Tom Morgan","startTime":965.779,"endTime":966.029,"body":"everyone"},{"speaker":"Tom Morgan","startTime":966.069,"endTime":966.379,"body":"working"},{"speaker":"Tom Morgan","startTime":966.379,"endTime":966.459,"body":"in"},{"speaker":"Tom Morgan","startTime":966.459,"endTime":966.559,"body":"the"},{"speaker":"Tom Morgan","startTime":966.559,"endTime":966.819,"body":"same"},{"speaker":"Tom Morgan","startTime":966.819,"endTime":967.009,"body":"way"},{"speaker":"Tom Morgan","startTime":967.009,"endTime":967.149,"body":"as"},{"speaker":"Tom Morgan","startTime":967.149,"endTime":967.219,"body":"well."},{"speaker":"Tom Morgan","startTime":968.479,"endTime":968.489,"body":"I"},{"speaker":"Tom Morgan","startTime":968.489,"endTime":968.539,"body":"suppose"},{"speaker":"Tom Morgan","startTime":968.539,"endTime":968.689,"body":"it's"},{"speaker":"Tom Morgan","startTime":968.689,"endTime":968.829,"body":"as"},{"speaker":"Tom Morgan","startTime":968.829,"endTime":969.229,"body":"much,"},{"speaker":"Tom Morgan","startTime":969.569,"endTime":969.729,"body":"it's,"},{"speaker":"Tom Morgan","startTime":969.849,"endTime":970.029,"body":"it's"},{"speaker":"Tom Morgan","startTime":970.029,"endTime":970.389,"body":"partly"},{"speaker":"Tom Morgan","startTime":970.389,"endTime":970.659,"body":"training"},{"speaker":"Tom Morgan","startTime":970.659,"endTime":970.759,"body":"on"},{"speaker":"Tom Morgan","startTime":970.759,"endTime":971.069,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":971.069,"endTime":971.399,"body":"connect,"},{"speaker":"Tom Morgan","startTime":971.399,"endTime":971.519,"body":"but"},{"speaker":"Tom Morgan","startTime":971.519,"endTime":971.649,"body":"it's"},{"speaker":"Tom Morgan","startTime":971.649,"endTime":971.879,"body":"also"},{"speaker":"Tom Morgan","startTime":971.879,"endTime":972.239,"body":"partly"},{"speaker":"Tom Morgan","startTime":972.239,"endTime":972.379,"body":"on"},{"speaker":"Tom Morgan","startTime":972.399,"endTime":972.859,"body":"training"},{"speaker":"Tom Morgan","startTime":972.869,"endTime":973.089,"body":"the,"},{"speaker":"Tom Morgan","startTime":973.579,"endTime":973.769,"body":"in"},{"speaker":"Tom Morgan","startTime":973.769,"endTime":973.859,"body":"the"},{"speaker":"Tom Morgan","startTime":973.859,"endTime":974.369,"body":"process,"},{"speaker":"Tom Morgan","startTime":974.369,"endTime":974.499,"body":"right?"},{"speaker":"Tom Morgan","startTime":974.509,"endTime":974.639,"body":"The"},{"speaker":"Tom Morgan","startTime":974.639,"endTime":974.949,"body":"way"},{"speaker":"Tom Morgan","startTime":974.949,"endTime":975.109,"body":"to"},{"speaker":"Tom Morgan","startTime":975.109,"endTime":975.519,"body":"use"},{"speaker":"Tom Morgan","startTime":975.519,"endTime":975.639,"body":"the"},{"speaker":"Tom Morgan","startTime":975.639,"endTime":975.999,"body":"thing"},{"speaker":"Tom Morgan","startTime":976.009,"endTime":976.389,"body":"rather"},{"speaker":"Tom Morgan","startTime":976.389,"endTime":976.569,"body":"than"},{"speaker":"Tom Morgan","startTime":976.579,"endTime":976.789,"body":"just"},{"speaker":"Tom Morgan","startTime":976.789,"endTime":976.969,"body":"how"},{"speaker":"Tom Morgan","startTime":976.989,"endTime":977.009,"body":"the"},{"speaker":"Tom Morgan","startTime":977.009,"endTime":977.219,"body":"thing"},{"speaker":"Tom Morgan","startTime":977.219,"endTime":977.839,"body":"works."},{"speaker":"Tom Morgan","startTime":978.129,"endTime":978.439,"body":"It's"},{"speaker":"Tom Morgan","startTime":978.459,"endTime":978.809,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":978.849,"endTime":979.239,"body":"I'm"},{"speaker":"Tom Morgan","startTime":979.879,"endTime":980.309,"body":"thinking,"},{"speaker":"Alex Baker","startTime":980.379,"endTime":980.499,"body":"that"},{"speaker":"Alex Baker","startTime":980.499,"endTime":980.639,"body":"can"},{"speaker":"Alex Baker","startTime":980.639,"endTime":980.919,"body":"be,"},{"speaker":"Tom Morgan","startTime":980.979,"endTime":981.409,"body":"clothes."},{"speaker":"Alex Baker","startTime":981.829,"endTime":981.979,"body":"it"},{"speaker":"Alex Baker","startTime":981.979,"endTime":982.089,"body":"can"},{"speaker":"Alex Baker","startTime":982.089,"endTime":982.179,"body":"be"},{"speaker":"Alex Baker","startTime":982.179,"endTime":982.629,"body":"quite"},{"speaker":"Alex Baker","startTime":982.879,"endTime":983.399,"body":"different."},{"speaker":"Alex Baker","startTime":983.489,"endTime":984.039,"body":"Businesses"},{"speaker":"Alex Baker","startTime":984.039,"endTime":984.219,"body":"can"},{"speaker":"Alex Baker","startTime":984.219,"endTime":984.339,"body":"have"},{"speaker":"Alex Baker","startTime":984.339,"endTime":984.609,"body":"very"},{"speaker":"Alex Baker","startTime":984.609,"endTime":984.969,"body":"different"},{"speaker":"Alex Baker","startTime":984.969,"endTime":985.619,"body":"processes."},{"speaker":"Alex Baker","startTime":985.619,"endTime":985.899,"body":"So"},{"speaker":"Alex Baker","startTime":986.149,"endTime":986.649,"body":"we've,"},{"speaker":"Alex Baker","startTime":986.779,"endTime":987.079,"body":"we've"},{"speaker":"Alex Baker","startTime":987.089,"endTime":987.299,"body":"sort"},{"speaker":"Alex Baker","startTime":987.299,"endTime":987.539,"body":"of"},{"speaker":"Alex Baker","startTime":987.709,"endTime":988.359,"body":"created"},{"speaker":"Alex Baker","startTime":988.369,"endTime":988.819,"body":"fairly"},{"speaker":"Alex Baker","startTime":988.819,"endTime":989.429,"body":"generic"},{"speaker":"Alex Baker","startTime":989.489,"endTime":990.069,"body":"training"},{"speaker":"Alex Baker","startTime":990.099,"endTime":990.479,"body":"decks"},{"speaker":"Alex Baker","startTime":990.619,"endTime":990.769,"body":"or"},{"speaker":"Alex Baker","startTime":990.769,"endTime":991.539,"body":"training"},{"speaker":"Alex Baker","startTime":991.849,"endTime":992.759,"body":"programs"},{"speaker":"Alex Baker","startTime":992.989,"endTime":993.159,"body":"in"},{"speaker":"Alex Baker","startTime":993.159,"endTime":993.239,"body":"the"},{"speaker":"Alex Baker","startTime":993.239,"endTime":993.619,"body":"past,"},{"speaker":"Alex Baker","startTime":993.639,"endTime":993.869,"body":"which"},{"speaker":"Alex Baker","startTime":993.869,"endTime":994.169,"body":"then"},{"speaker":"Alex Baker","startTime":994.229,"endTime":994.439,"body":"we've"},{"speaker":"Alex Baker","startTime":994.439,"endTime":994.629,"body":"gone"},{"speaker":"Alex Baker","startTime":994.629,"endTime":995.129,"body":"into."},{"speaker":"Alex Baker","startTime":995.649,"endTime":995.889,"body":"Each"},{"speaker":"Alex Baker","startTime":995.889,"endTime":996.019,"body":"of"},{"speaker":"Alex Baker","startTime":996.019,"endTime":996.229,"body":"our,"},{"speaker":"Alex Baker","startTime":996.229,"endTime":996.369,"body":"our"},{"speaker":"Alex Baker","startTime":996.369,"endTime":997.009,"body":"customers"},{"speaker":"Alex Baker","startTime":997.099,"endTime":997.369,"body":"and"},{"speaker":"Alex Baker","startTime":997.369,"endTime":997.539,"body":"we've"},{"speaker":"Alex Baker","startTime":997.539,"endTime":997.689,"body":"had"},{"speaker":"Alex Baker","startTime":997.709,"endTime":997.839,"body":"to"},{"speaker":"Alex Baker","startTime":997.849,"endTime":998.249,"body":"tailor"},{"speaker":"Alex Baker","startTime":998.249,"endTime":998.379,"body":"it"},{"speaker":"Alex Baker","startTime":998.379,"endTime":998.759,"body":"because"},{"speaker":"Alex Baker","startTime":998.759,"endTime":998.989,"body":"they,"},{"speaker":"Alex Baker","startTime":999.009,"endTime":999.139,"body":"they"},{"speaker":"Alex Baker","startTime":999.139,"endTime":999.379,"body":"work"},{"speaker":"Alex Baker","startTime":999.379,"endTime":999.499,"body":"in"},{"speaker":"Alex Baker","startTime":999.499,"endTime":999.779,"body":"different"},{"speaker":"Alex Baker","startTime":999.779,"endTime":1000.209,"body":"ways"},{"speaker":"Alex Baker","startTime":1000.209,"endTime":1000.549,"body":"because"},{"speaker":"Alex Baker","startTime":1000.549,"endTime":1000.919,"body":"we're"},{"speaker":"Alex Baker","startTime":1001.399,"endTime":1001.869,"body":"enabling"},{"speaker":"Alex Baker","startTime":1001.869,"endTime":1002.149,"body":"different"},{"speaker":"Alex Baker","startTime":1002.149,"endTime":1002.619,"body":"features"},{"speaker":"Alex Baker","startTime":1002.619,"endTime":1002.689,"body":"for"},{"speaker":"Alex Baker","startTime":1002.879,"endTime":1003.189,"body":"them."},{"speaker":"Alex Baker","startTime":1003.509,"endTime":1003.799,"body":"Things"},{"speaker":"Alex Baker","startTime":1003.799,"endTime":1004.169,"body":"like,"},{"speaker":"Alex Baker","startTime":1004.389,"endTime":1004.499,"body":"you"},{"speaker":"Alex Baker","startTime":1004.499,"endTime":1004.619,"body":"know,"},{"speaker":"Alex Baker","startTime":1004.659,"endTime":1005.069,"body":"custom"},{"speaker":"Alex Baker","startTime":1005.069,"endTime":1005.329,"body":"agent"},{"speaker":"Alex Baker","startTime":1005.339,"endTime":1005.969,"body":"desktops"},{"speaker":"Alex Baker","startTime":1005.979,"endTime":1006.169,"body":"that"},{"speaker":"Alex Baker","startTime":1006.169,"endTime":1006.349,"body":"we've,"},{"speaker":"Alex Baker","startTime":1006.399,"endTime":1006.679,"body":"we've"},{"speaker":"Alex Baker","startTime":1006.919,"endTime":1007.069,"body":"put"},{"speaker":"Alex Baker","startTime":1007.079,"endTime":1007.249,"body":"in"},{"speaker":"Alex Baker","startTime":1007.249,"endTime":1007.359,"body":"for"},{"speaker":"Alex Baker","startTime":1007.359,"endTime":1007.889,"body":"people,"},{"speaker":"Alex Baker","startTime":1008.269,"endTime":1008.539,"body":"that"},{"speaker":"Alex Baker","startTime":1008.539,"endTime":1008.809,"body":"kind"},{"speaker":"Alex Baker","startTime":1008.809,"endTime":1008.949,"body":"of"},{"speaker":"Alex Baker","startTime":1008.949,"endTime":1009.329,"body":"thing,"},{"speaker":"Alex Baker","startTime":1009.389,"endTime":1009.809,"body":"whilst"},{"speaker":"Alex Baker","startTime":1009.809,"endTime":1009.869,"body":"it's"},{"speaker":"Alex Baker","startTime":1009.879,"endTime":1010.129,"body":"still"},{"speaker":"Alex Baker","startTime":1010.129,"endTime":1010.449,"body":"Amazon"},{"speaker":"Alex Baker","startTime":1010.449,"endTime":1010.879,"body":"connect,"},{"speaker":"Alex Baker","startTime":1010.909,"endTime":1011.129,"body":"which"},{"speaker":"Alex Baker","startTime":1011.129,"endTime":1011.279,"body":"is"},{"speaker":"Alex Baker","startTime":1011.279,"endTime":1011.379,"body":"the"},{"speaker":"Alex Baker","startTime":1011.379,"endTime":1012.029,"body":"fundamental"},{"speaker":"Alex Baker","startTime":1012.029,"endTime":1012.269,"body":"core"},{"speaker":"Alex Baker","startTime":1012.269,"endTime":1012.929,"body":"platform,"},{"speaker":"Alex Baker","startTime":1013.429,"endTime":1013.979,"body":"actually,"},{"speaker":"Alex Baker","startTime":1014.499,"endTime":1014.669,"body":"there"},{"speaker":"Alex Baker","startTime":1014.679,"endTime":1014.689,"body":"are"},{"speaker":"Alex Baker","startTime":1014.759,"endTime":1014.959,"body":"quite"},{"speaker":"Alex Baker","startTime":1014.959,"endTime":1015.039,"body":"a"},{"speaker":"Alex Baker","startTime":1015.039,"endTime":1015.249,"body":"few"},{"speaker":"Alex Baker","startTime":1015.279,"endTime":1016.159,"body":"complexities"},{"speaker":"Alex Baker","startTime":1016.159,"endTime":1016.466,"body":"to"},{"speaker":"Alex Baker","startTime":1016.466,"endTime":1016.773,"body":"the"},{"speaker":"Alex Baker","startTime":1016.773,"endTime":1017.08,"body":"way"},{"speaker":"Alex Baker","startTime":1017.08,"endTime":1017.387,"body":"that"},{"speaker":"Alex Baker","startTime":1017.387,"endTime":1017.694,"body":"every"},{"speaker":"Alex Baker","startTime":1017.694,"endTime":1018.001,"body":"single"},{"speaker":"Alex Baker","startTime":1018.001,"endTime":1018.308,"body":"customer"},{"speaker":"Alex Baker","startTime":1018.308,"endTime":1018.615,"body":"works,"},{"speaker":"Alex Baker","startTime":1018.615,"endTime":1018.921,"body":"which"},{"speaker":"Alex Baker","startTime":1018.921,"endTime":1019.228,"body":"means"},{"speaker":"Alex Baker","startTime":1019.228,"endTime":1019.535,"body":"you"},{"speaker":"Alex Baker","startTime":1019.535,"endTime":1019.842,"body":"probably"},{"speaker":"Alex Baker","startTime":1019.842,"endTime":1020.149,"body":"need"},{"speaker":"Alex Baker","startTime":1020.149,"endTime":1020.456,"body":"to"},{"speaker":"Alex Baker","startTime":1020.456,"endTime":1020.763,"body":"really"},{"speaker":"Alex Baker","startTime":1020.763,"endTime":1021.07,"body":"look"},{"speaker":"Alex Baker","startTime":1021.07,"endTime":1021.377,"body":"in"},{"speaker":"Alex Baker","startTime":1021.377,"endTime":1021.684,"body":"depth"},{"speaker":"Alex Baker","startTime":1021.684,"endTime":1021.991,"body":"at,"},{"speaker":"Alex Baker","startTime":1021.991,"endTime":1022.298,"body":"at"},{"speaker":"Alex Baker","startTime":1022.298,"endTime":1022.604,"body":"how"},{"speaker":"Alex Baker","startTime":1022.604,"endTime":1022.911,"body":"the."},{"speaker":"Alex Baker","startTime":1023.441,"endTime":1023.581,"body":"How"},{"speaker":"Alex Baker","startTime":1023.581,"endTime":1023.701,"body":"the"},{"speaker":"Alex Baker","startTime":1023.701,"endTime":1024.181,"body":"training"},{"speaker":"Alex Baker","startTime":1024.191,"endTime":1024.371,"body":"is"},{"speaker":"Alex Baker","startTime":1024.371,"endTime":1024.671,"body":"tailored"},{"speaker":"Alex Baker","startTime":1024.741,"endTime":1024.881,"body":"to"},{"speaker":"Alex Baker","startTime":1024.881,"endTime":1025.131,"body":"that."},{"speaker":"Tom Morgan","startTime":1025.381,"endTime":1025.591,"body":"Mm,"},{"speaker":"Tom Morgan","startTime":1025.961,"endTime":1026.051,"body":"I"},{"speaker":"Tom Morgan","startTime":1026.051,"endTime":1026.351,"body":"think"},{"speaker":"Tom Morgan","startTime":1026.626,"endTime":1026.846,"body":"the"},{"speaker":"Tom Morgan","startTime":1027.026,"endTime":1027.146,"body":"o"},{"speaker":"Tom Morgan","startTime":1027.251,"endTime":1027.341,"body":"the"},{"speaker":"Tom Morgan","startTime":1027.341,"endTime":1027.521,"body":"other"},{"speaker":"Tom Morgan","startTime":1027.521,"endTime":1027.791,"body":"thing,"},{"speaker":"Tom Morgan","startTime":1027.791,"endTime":1028.001,"body":"so"},{"speaker":"Tom Morgan","startTime":1028.001,"endTime":1028.121,"body":"you've"},{"speaker":"Tom Morgan","startTime":1028.121,"endTime":1028.122,"body":"got."},{"speaker":"Tom Morgan","startTime":1028.672,"endTime":1028.992,"body":"Thinking"},{"speaker":"Tom Morgan","startTime":1028.992,"endTime":1029.192,"body":"about"},{"speaker":"Tom Morgan","startTime":1029.192,"endTime":1029.382,"body":"user"},{"speaker":"Tom Morgan","startTime":1029.382,"endTime":1029.832,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":1029.832,"endTime":1029.992,"body":"you've"},{"speaker":"Tom Morgan","startTime":1029.992,"endTime":1030.212,"body":"got"},{"speaker":"Tom Morgan","startTime":1030.502,"endTime":1030.932,"body":"telling"},{"speaker":"Tom Morgan","startTime":1030.932,"endTime":1031.202,"body":"people"},{"speaker":"Tom Morgan","startTime":1031.202,"endTime":1031.322,"body":"it's"},{"speaker":"Tom Morgan","startTime":1031.322,"endTime":1031.712,"body":"coming."},{"speaker":"Tom Morgan","startTime":1031.712,"endTime":1031.792,"body":"So"},{"speaker":"Tom Morgan","startTime":1031.792,"endTime":1031.852,"body":"you've"},{"speaker":"Tom Morgan","startTime":1031.852,"endTime":1031.972,"body":"got"},{"speaker":"Tom Morgan","startTime":1031.972,"endTime":1032.082,"body":"that"},{"speaker":"Tom Morgan","startTime":1032.082,"endTime":1032.802,"body":"communication,"},{"speaker":"Tom Morgan","startTime":1032.802,"endTime":1032.922,"body":"you've"},{"speaker":"Tom Morgan","startTime":1032.922,"endTime":1033.012,"body":"got"},{"speaker":"Tom Morgan","startTime":1033.022,"endTime":1033.712,"body":"training,"},{"speaker":"Tom Morgan","startTime":1033.772,"endTime":1033.962,"body":"kind"},{"speaker":"Tom Morgan","startTime":1033.962,"endTime":1034.062,"body":"of"},{"speaker":"Tom Morgan","startTime":1034.062,"endTime":1034.292,"body":"think"},{"speaker":"Tom Morgan","startTime":1034.302,"endTime":1034.612,"body":"about,"},{"speaker":"Tom Morgan","startTime":1034.672,"endTime":1034.782,"body":"you"},{"speaker":"Tom Morgan","startTime":1034.782,"endTime":1034.952,"body":"know,"},{"speaker":"Tom Morgan","startTime":1035.022,"endTime":1035.472,"body":"training"},{"speaker":"Tom Morgan","startTime":1035.862,"endTime":1036.162,"body":"and"},{"speaker":"Tom Morgan","startTime":1036.672,"endTime":1037.042,"body":"making"},{"speaker":"Tom Morgan","startTime":1037.042,"endTime":1037.272,"body":"sure"},{"speaker":"Tom Morgan","startTime":1037.282,"endTime":1037.492,"body":"everyone"},{"speaker":"Tom Morgan","startTime":1037.492,"endTime":1037.742,"body":"knows"},{"speaker":"Tom Morgan","startTime":1037.752,"endTime":1037.952,"body":"how"},{"speaker":"Tom Morgan","startTime":1037.982,"endTime":1038.112,"body":"to"},{"speaker":"Tom Morgan","startTime":1038.122,"endTime":1038.452,"body":"use"},{"speaker":"Tom Morgan","startTime":1038.452,"endTime":1038.552,"body":"the"},{"speaker":"Tom Morgan","startTime":1038.552,"endTime":1039.102,"body":"system."},{"speaker":"Tom Morgan","startTime":1039.872,"endTime":1040.272,"body":"And"},{"speaker":"Tom Morgan","startTime":1040.312,"endTime":1040.392,"body":"I"},{"speaker":"Tom Morgan","startTime":1040.402,"endTime":1040.572,"body":"think"},{"speaker":"Tom Morgan","startTime":1040.572,"endTime":1040.692,"body":"it's"},{"speaker":"Tom Morgan","startTime":1040.692,"endTime":1040.902,"body":"worth"},{"speaker":"Tom Morgan","startTime":1040.912,"endTime":1041.262,"body":"thinking"},{"speaker":"Tom Morgan","startTime":1041.262,"endTime":1041.492,"body":"through"},{"speaker":"Tom Morgan","startTime":1041.492,"endTime":1041.612,"body":"as"},{"speaker":"Tom Morgan","startTime":1041.612,"endTime":1041.902,"body":"well,"},{"speaker":"Tom Morgan","startTime":1041.912,"endTime":1042.102,"body":"all"},{"speaker":"Tom Morgan","startTime":1042.192,"endTime":1042.232,"body":"the"},{"speaker":"Tom Morgan","startTime":1042.232,"endTime":1042.802,"body":"different."},{"speaker":"Tom Morgan","startTime":1043.052,"endTime":1043.152,"body":"The"},{"speaker":"Tom Morgan","startTime":1043.152,"endTime":1043.532,"body":"different"},{"speaker":"Tom Morgan","startTime":1043.542,"endTime":1044.002,"body":"types"},{"speaker":"Tom Morgan","startTime":1044.002,"endTime":1044.172,"body":"of"},{"speaker":"Tom Morgan","startTime":1044.192,"endTime":1044.522,"body":"people"},{"speaker":"Tom Morgan","startTime":1044.522,"endTime":1044.572,"body":"that"},{"speaker":"Tom Morgan","startTime":1044.582,"endTime":1044.702,"body":"are"},{"speaker":"Tom Morgan","startTime":1044.732,"endTime":1044.932,"body":"going"},{"speaker":"Tom Morgan","startTime":1044.932,"endTime":1045.062,"body":"to"},{"speaker":"Tom Morgan","startTime":1045.062,"endTime":1045.302,"body":"use"},{"speaker":"Tom Morgan","startTime":1045.302,"endTime":1045.382,"body":"the"},{"speaker":"Tom Morgan","startTime":1045.382,"endTime":1045.692,"body":"system,"},{"speaker":"Tom Morgan","startTime":1045.702,"endTime":1045.762,"body":"because"},{"speaker":"Tom Morgan","startTime":1045.762,"endTime":1045.882,"body":"it's"},{"speaker":"Tom Morgan","startTime":1045.892,"endTime":1046.082,"body":"not"},{"speaker":"Tom Morgan","startTime":1046.082,"endTime":1046.282,"body":"just"},{"speaker":"Tom Morgan","startTime":1046.282,"endTime":1046.432,"body":"the"},{"speaker":"Tom Morgan","startTime":1046.432,"endTime":1046.852,"body":"agents,"},{"speaker":"Tom Morgan","startTime":1046.852,"endTime":1046.962,"body":"right?"},{"speaker":"Tom Morgan","startTime":1046.962,"endTime":1047.022,"body":"And"},{"speaker":"Tom Morgan","startTime":1047.022,"endTime":1047.052,"body":"I"},{"speaker":"Tom Morgan","startTime":1047.082,"endTime":1047.252,"body":"think"},{"speaker":"Tom Morgan","startTime":1047.252,"endTime":1047.482,"body":"that,"},{"speaker":"Tom Morgan","startTime":1047.483,"endTime":1047.682,"body":"I"},{"speaker":"Tom Morgan","startTime":1047.682,"endTime":1047.882,"body":"don't"},{"speaker":"Tom Morgan","startTime":1047.882,"endTime":1048.082,"body":"know"},{"speaker":"Tom Morgan","startTime":1048.762,"endTime":1048.952,"body":"that"},{"speaker":"Tom Morgan","startTime":1049.022,"endTime":1049.192,"body":"that"},{"speaker":"Tom Morgan","startTime":1049.192,"endTime":1049.352,"body":"can"},{"speaker":"Tom Morgan","startTime":1049.352,"endTime":1049.772,"body":"easily"},{"speaker":"Tom Morgan","startTime":1049.772,"endTime":1049.982,"body":"get"},{"speaker":"Tom Morgan","startTime":1049.982,"endTime":1050.462,"body":"forgotten."},{"speaker":"Tom Morgan","startTime":1050.462,"endTime":1050.582,"body":"It's"},{"speaker":"Tom Morgan","startTime":1050.582,"endTime":1050.912,"body":"easy"},{"speaker":"Tom Morgan","startTime":1050.912,"endTime":1051.062,"body":"to"},{"speaker":"Tom Morgan","startTime":1051.062,"endTime":1051.472,"body":"focus"},{"speaker":"Tom Morgan","startTime":1051.472,"endTime":1051.632,"body":"in"},{"speaker":"Tom Morgan","startTime":1051.632,"endTime":1051.832,"body":"on"},{"speaker":"Tom Morgan","startTime":1051.862,"endTime":1052.112,"body":"just"},{"speaker":"Tom Morgan","startTime":1052.112,"endTime":1052.242,"body":"the"},{"speaker":"Tom Morgan","startTime":1052.242,"endTime":1052.822,"body":"agents"},{"speaker":"Tom Morgan","startTime":1052.872,"endTime":1053.212,"body":"and"},{"speaker":"Tom Morgan","startTime":1053.532,"endTime":1053.752,"body":"and"},{"speaker":"Tom Morgan","startTime":1053.752,"endTime":1053.942,"body":"not"},{"speaker":"Tom Morgan","startTime":1053.952,"endTime":1054.212,"body":"think"},{"speaker":"Tom Morgan","startTime":1054.222,"endTime":1054.492,"body":"about"},{"speaker":"Tom Morgan","startTime":1054.492,"endTime":1054.672,"body":"some"},{"speaker":"Tom Morgan","startTime":1054.672,"endTime":1054.722,"body":"of"},{"speaker":"Tom Morgan","startTime":1054.732,"endTime":1054.862,"body":"the"},{"speaker":"Tom Morgan","startTime":1054.862,"endTime":1055.142,"body":"other"},{"speaker":"Tom Morgan","startTime":1055.302,"endTime":1055.422,"body":"sort"},{"speaker":"Tom Morgan","startTime":1055.422,"endTime":1055.442,"body":"of"},{"speaker":"Tom Morgan","startTime":1055.442,"endTime":1055.522,"body":"personas"},{"speaker":"Tom Morgan","startTime":1055.523,"endTime":1056.952,"body":"that"},{"speaker":"Tom Morgan","startTime":1056.952,"endTime":1056.962,"body":"are"},{"speaker":"Tom Morgan","startTime":1056.962,"endTime":1057.012,"body":"going"},{"speaker":"Tom Morgan","startTime":1057.012,"endTime":1057.042,"body":"to"},{"speaker":"Tom Morgan","startTime":1057.042,"endTime":1057.172,"body":"be"},{"speaker":"Tom Morgan","startTime":1057.172,"endTime":1057.552,"body":"using"},{"speaker":"Tom Morgan","startTime":1057.562,"endTime":1057.632,"body":"the"},{"speaker":"Tom Morgan","startTime":1057.632,"endTime":1058.132,"body":"system"},{"speaker":"Tom Morgan","startTime":1058.532,"endTime":1058.842,"body":"such"},{"speaker":"Tom Morgan","startTime":1058.852,"endTime":1059.052,"body":"as"},{"speaker":"Tom Morgan","startTime":1059.052,"endTime":1060.142,"body":"supervisors,"},{"speaker":"Tom Morgan","startTime":1060.152,"endTime":1060.602,"body":"service"},{"speaker":"Tom Morgan","startTime":1060.602,"endTime":1061.062,"body":"owners,"},{"speaker":"Tom Morgan","startTime":1061.062,"endTime":1061.762,"body":"execs,"},{"speaker":"Tom Morgan","startTime":1061.792,"endTime":1061.952,"body":"they"},{"speaker":"Tom Morgan","startTime":1061.952,"endTime":1062.462,"body":"all,"},{"speaker":"Tom Morgan","startTime":1062.892,"endTime":1063.032,"body":"they"},{"speaker":"Tom Morgan","startTime":1063.032,"endTime":1063.122,"body":"will"},{"speaker":"Tom Morgan","startTime":1063.132,"endTime":1063.432,"body":"have"},{"speaker":"Tom Morgan","startTime":1063.432,"endTime":1064.172,"body":"requirements"},{"speaker":"Tom Morgan","startTime":1064.182,"endTime":1064.302,"body":"for"},{"speaker":"Tom Morgan","startTime":1064.552,"endTime":1064.682,"body":"the"},{"speaker":"Tom Morgan","startTime":1064.682,"endTime":1065.272,"body":"data"},{"speaker":"Tom Morgan","startTime":1065.342,"endTime":1065.852,"body":"normally"},{"speaker":"Tom Morgan","startTime":1066.062,"endTime":1066.282,"body":"but"},{"speaker":"Tom Morgan","startTime":1066.362,"endTime":1066.832,"body":"an"},{"speaker":"Tom Morgan","startTime":1066.842,"endTime":1067.552,"body":"information"},{"speaker":"Tom Morgan","startTime":1067.552,"endTime":1067.642,"body":"out"},{"speaker":"Tom Morgan","startTime":1067.642,"endTime":1067.712,"body":"of"},{"speaker":"Tom Morgan","startTime":1067.722,"endTime":1067.812,"body":"the"},{"speaker":"Tom Morgan","startTime":1067.812,"endTime":1068.352,"body":"system"},{"speaker":"Tom Morgan","startTime":1068.442,"endTime":1068.782,"body":"and"},{"speaker":"Tom Morgan","startTime":1068.833,"endTime":1069.013,"body":"And"},{"speaker":"Tom Morgan","startTime":1069.013,"endTime":1069.313,"body":"that's,"},{"speaker":"Tom Morgan","startTime":1069.353,"endTime":1069.593,"body":"that"},{"speaker":"Tom Morgan","startTime":1069.593,"endTime":1069.713,"body":"can"},{"speaker":"Tom Morgan","startTime":1069.713,"endTime":1069.823,"body":"be"},{"speaker":"Tom Morgan","startTime":1069.823,"endTime":1069.913,"body":"a"},{"speaker":"Tom Morgan","startTime":1069.913,"endTime":1070.163,"body":"really"},{"speaker":"Tom Morgan","startTime":1070.173,"endTime":1070.643,"body":"obvious"},{"speaker":"Tom Morgan","startTime":1070.643,"endTime":1071.093,"body":"jarring"},{"speaker":"Tom Morgan","startTime":1071.103,"endTime":1071.413,"body":"gap"},{"speaker":"Tom Morgan","startTime":1071.443,"endTime":1071.573,"body":"if"},{"speaker":"Tom Morgan","startTime":1071.573,"endTime":1071.683,"body":"you"},{"speaker":"Tom Morgan","startTime":1071.683,"endTime":1071.973,"body":"don't"},{"speaker":"Tom Morgan","startTime":1071.973,"endTime":1072.403,"body":"consider"},{"speaker":"Tom Morgan","startTime":1072.403,"endTime":1072.543,"body":"it,"},{"speaker":"Tom Morgan","startTime":1072.693,"endTime":1073.063,"body":"especially"},{"speaker":"Tom Morgan","startTime":1073.063,"endTime":1073.173,"body":"if"},{"speaker":"Tom Morgan","startTime":1073.173,"endTime":1073.273,"body":"you're"},{"speaker":"Tom Morgan","startTime":1073.273,"endTime":1073.583,"body":"moving"},{"speaker":"Tom Morgan","startTime":1073.583,"endTime":1073.773,"body":"from"},{"speaker":"Tom Morgan","startTime":1073.993,"endTime":1074.083,"body":"a,"},{"speaker":"Tom Morgan","startTime":1074.083,"endTime":1074.223,"body":"from"},{"speaker":"Tom Morgan","startTime":1074.223,"endTime":1074.283,"body":"an"},{"speaker":"Tom Morgan","startTime":1074.283,"endTime":1074.653,"body":"existing"},{"speaker":"Tom Morgan","startTime":1074.653,"endTime":1074.943,"body":"contact"},{"speaker":"Tom Morgan","startTime":1074.943,"endTime":1075.323,"body":"center"},{"speaker":"Tom Morgan","startTime":1075.783,"endTime":1075.993,"body":"that"},{"speaker":"Tom Morgan","startTime":1076.003,"endTime":1076.333,"body":"does"},{"speaker":"Tom Morgan","startTime":1076.343,"endTime":1076.663,"body":"provide"},{"speaker":"Tom Morgan","startTime":1076.683,"endTime":1076.883,"body":"those"},{"speaker":"Tom Morgan","startTime":1076.893,"endTime":1077.323,"body":"things."},{"speaker":"Tom Morgan","startTime":1077.323,"endTime":1077.573,"body":"And,"},{"speaker":"Tom Morgan","startTime":1077.623,"endTime":1077.963,"body":"and,"},{"speaker":"Tom Morgan","startTime":1078.023,"endTime":1078.163,"body":"you"},{"speaker":"Tom Morgan","startTime":1078.163,"endTime":1078.253,"body":"know,"},{"speaker":"Tom Morgan","startTime":1078.253,"endTime":1078.333,"body":"the"},{"speaker":"Tom Morgan","startTime":1078.333,"endTime":1078.683,"body":"execs"},{"speaker":"Tom Morgan","startTime":1078.703,"endTime":1078.983,"body":"used"},{"speaker":"Tom Morgan","startTime":1078.983,"endTime":1079.043,"body":"to"},{"speaker":"Tom Morgan","startTime":1079.043,"endTime":1079.193,"body":"get"},{"speaker":"Tom Morgan","startTime":1079.193,"endTime":1079.253,"body":"in"},{"speaker":"Tom Morgan","startTime":1079.253,"endTime":1079.373,"body":"their"},{"speaker":"Tom Morgan","startTime":1079.393,"endTime":1079.783,"body":"monthly"},{"speaker":"Tom Morgan","startTime":1079.783,"endTime":1080.163,"body":"Tuesday"},{"speaker":"Tom Morgan","startTime":1080.163,"endTime":1080.523,"body":"report"},{"speaker":"Tom Morgan","startTime":1080.533,"endTime":1080.853,"body":"about"},{"speaker":"Tom Morgan","startTime":1081.173,"endTime":1081.273,"body":"how"},{"speaker":"Tom Morgan","startTime":1081.273,"endTime":1081.373,"body":"the"},{"speaker":"Tom Morgan","startTime":1081.373,"endTime":1081.663,"body":"contact"},{"speaker":"Tom Morgan","startTime":1081.663,"endTime":1081.853,"body":"center"},{"speaker":"Tom Morgan","startTime":1081.863,"endTime":1081.953,"body":"is"},{"speaker":"Tom Morgan","startTime":1081.953,"endTime":1082.193,"body":"doing."},{"speaker":"Tom Morgan","startTime":1082.193,"endTime":1082.283,"body":"If"},{"speaker":"Tom Morgan","startTime":1082.283,"endTime":1082.403,"body":"that"},{"speaker":"Tom Morgan","startTime":1082.493,"endTime":1082.963,"body":"suddenly"},{"speaker":"Tom Morgan","startTime":1082.963,"endTime":1083.293,"body":"dries"},{"speaker":"Tom Morgan","startTime":1083.293,"endTime":1083.553,"body":"up"},{"speaker":"Tom Morgan","startTime":1083.593,"endTime":1084.303,"body":"because"},{"speaker":"Tom Morgan","startTime":1084.543,"endTime":1084.893,"body":"nobody"},{"speaker":"Tom Morgan","startTime":1084.893,"endTime":1085.153,"body":"thought"},{"speaker":"Tom Morgan","startTime":1085.183,"endTime":1085.433,"body":"about"},{"speaker":"Tom Morgan","startTime":1085.493,"endTime":1085.543,"body":"it"},{"speaker":"Tom Morgan","startTime":1085.543,"endTime":1085.633,"body":"and"},{"speaker":"Tom Morgan","startTime":1085.633,"endTime":1086.033,"body":"captured"},{"speaker":"Tom Morgan","startTime":1086.033,"endTime":1086.103,"body":"it"},{"speaker":"Tom Morgan","startTime":1086.103,"endTime":1086.273,"body":"as"},{"speaker":"Tom Morgan","startTime":1086.273,"endTime":1086.333,"body":"a"},{"speaker":"Tom Morgan","startTime":1086.353,"endTime":1087.033,"body":"requirement,"},{"speaker":"Tom Morgan","startTime":1087.403,"endTime":1087.653,"body":"then"},{"speaker":"Tom Morgan","startTime":1087.703,"endTime":1087.813,"body":"that's"},{"speaker":"Tom Morgan","startTime":1087.813,"endTime":1087.923,"body":"not"},{"speaker":"Tom Morgan","startTime":1087.923,"endTime":1088.203,"body":"good."},{"speaker":"Alex Baker","startTime":1088.858,"endTime":1089.008,"body":"It's"},{"speaker":"Alex Baker","startTime":1089.008,"endTime":1089.058,"body":"a"},{"speaker":"Alex Baker","startTime":1089.058,"endTime":1089.298,"body":"great"},{"speaker":"Alex Baker","startTime":1089.298,"endTime":1089.578,"body":"point."},{"speaker":"Alex Baker","startTime":1089.578,"endTime":1089.858,"body":"Yeah."},{"speaker":"Alex Baker","startTime":1089.898,"endTime":1090.188,"body":"So"},{"speaker":"Alex Baker","startTime":1090.348,"endTime":1090.648,"body":"early"},{"speaker":"Alex Baker","startTime":1090.648,"endTime":1090.948,"body":"on,"},{"speaker":"Alex Baker","startTime":1090.968,"endTime":1091.148,"body":"do"},{"speaker":"Alex Baker","startTime":1091.148,"endTime":1091.408,"body":"that,"},{"speaker":"Alex Baker","startTime":1091.588,"endTime":1091.808,"body":"that"},{"speaker":"Alex Baker","startTime":1091.808,"endTime":1092.268,"body":"persona"},{"speaker":"Alex Baker","startTime":1092.268,"endTime":1092.708,"body":"mapping"},{"speaker":"Alex Baker","startTime":1092.718,"endTime":1093.098,"body":"who,"},{"speaker":"Alex Baker","startTime":1093.468,"endTime":1093.978,"body":"which"},{"speaker":"Alex Baker","startTime":1094.228,"endTime":1094.818,"body":"personas"},{"speaker":"Alex Baker","startTime":1094.858,"endTime":1095.048,"body":"kind"},{"speaker":"Alex Baker","startTime":1095.048,"endTime":1095.328,"body":"of."},{"speaker":"Alex Baker","startTime":1095.768,"endTime":1096.098,"body":"Touch"},{"speaker":"Alex Baker","startTime":1096.098,"endTime":1096.508,"body":"the"},{"speaker":"Alex Baker","startTime":1096.538,"endTime":1096.858,"body":"contact"},{"speaker":"Alex Baker","startTime":1096.888,"endTime":1097.398,"body":"center."},{"speaker":"Alex Baker","startTime":1097.748,"endTime":1098.338,"body":"Obviously,"},{"speaker":"Alex Baker","startTime":1098.348,"endTime":1098.598,"body":"your"},{"speaker":"Alex Baker","startTime":1098.598,"endTime":1098.938,"body":"agents"},{"speaker":"Alex Baker","startTime":1098.938,"endTime":1099.048,"body":"and"},{"speaker":"Alex Baker","startTime":1099.048,"endTime":1099.908,"body":"supervisors"},{"speaker":"Alex Baker","startTime":1099.918,"endTime":1099.928,"body":"are"},{"speaker":"Alex Baker","startTime":1099.968,"endTime":1100.088,"body":"the"},{"speaker":"Alex Baker","startTime":1100.088,"endTime":1100.408,"body":"first"},{"speaker":"Alex Baker","startTime":1100.408,"endTime":1100.668,"body":"ones"},{"speaker":"Alex Baker","startTime":1100.668,"endTime":1100.858,"body":"that"},{"speaker":"Alex Baker","startTime":1100.978,"endTime":1101.198,"body":"come"},{"speaker":"Alex Baker","startTime":1101.198,"endTime":1101.288,"body":"to"},{"speaker":"Alex Baker","startTime":1101.288,"endTime":1101.598,"body":"mind."},{"speaker":"Alex Baker","startTime":1101.598,"endTime":1101.878,"body":"But"},{"speaker":"Alex Baker","startTime":1102.248,"endTime":1102.488,"body":"yeah,"},{"speaker":"Alex Baker","startTime":1102.488,"endTime":1102.858,"body":"you"},{"speaker":"Alex Baker","startTime":1102.858,"endTime":1102.958,"body":"know,"},{"speaker":"Alex Baker","startTime":1102.958,"endTime":1103.148,"body":"you've"},{"speaker":"Alex Baker","startTime":1103.158,"endTime":1103.648,"body":"potentially"},{"speaker":"Alex Baker","startTime":1103.648,"endTime":1103.758,"body":"got"},{"speaker":"Alex Baker","startTime":1103.798,"endTime":1104.028,"body":"whole"},{"speaker":"Alex Baker","startTime":1104.028,"endTime":1104.448,"body":"teams,"},{"speaker":"Alex Baker","startTime":1104.448,"endTime":1104.978,"body":"like,"},{"speaker":"Alex Baker","startTime":1105.018,"endTime":1105.578,"body":"maybe"},{"speaker":"Alex Baker","startTime":1105.628,"endTime":1106.278,"body":"quality,"},{"speaker":"Alex Baker","startTime":1106.468,"endTime":1107.108,"body":"analysts"},{"speaker":"Alex Baker","startTime":1107.128,"endTime":1107.408,"body":"that"},{"speaker":"Alex Baker","startTime":1107.778,"endTime":1107.968,"body":"they"},{"speaker":"Alex Baker","startTime":1107.968,"endTime":1108.358,"body":"access"},{"speaker":"Alex Baker","startTime":1108.358,"endTime":1108.478,"body":"the"},{"speaker":"Alex Baker","startTime":1108.478,"endTime":1108.888,"body":"system"},{"speaker":"Alex Baker","startTime":1108.888,"endTime":1109.078,"body":"day"},{"speaker":"Alex Baker","startTime":1109.078,"endTime":1109.208,"body":"to"},{"speaker":"Alex Baker","startTime":1109.208,"endTime":1109.438,"body":"day"},{"speaker":"Alex Baker","startTime":1109.438,"endTime":1109.748,"body":"still,"},{"speaker":"Alex Baker","startTime":1109.748,"endTime":1109.928,"body":"but"},{"speaker":"Alex Baker","startTime":1109.928,"endTime":1110.018,"body":"they"},{"speaker":"Alex Baker","startTime":1110.018,"endTime":1110.168,"body":"do"},{"speaker":"Alex Baker","startTime":1110.168,"endTime":1110.188,"body":"it"},{"speaker":"Alex Baker","startTime":1110.198,"endTime":1110.358,"body":"in"},{"speaker":"Alex Baker","startTime":1110.358,"endTime":1110.578,"body":"quite"},{"speaker":"Alex Baker","startTime":1110.578,"endTime":1110.598,"body":"a"},{"speaker":"Alex Baker","startTime":1110.598,"endTime":1111.018,"body":"different"},{"speaker":"Alex Baker","startTime":1111.018,"endTime":1111.288,"body":"way"},{"speaker":"Alex Baker","startTime":1111.288,"endTime":1111.568,"body":"to"},{"speaker":"Alex Baker","startTime":1111.578,"endTime":1112.038,"body":"how,"},{"speaker":"Alex Baker","startTime":1112.108,"endTime":1112.258,"body":"how"},{"speaker":"Alex Baker","startTime":1112.258,"endTime":1112.428,"body":"your"},{"speaker":"Alex Baker","startTime":1112.448,"endTime":1112.908,"body":"agents"},{"speaker":"Alex Baker","startTime":1112.908,"endTime":1113.238,"body":"do."},{"speaker":"Alex Baker","startTime":1113.488,"endTime":1113.778,"body":"You're"},{"speaker":"Alex Baker","startTime":1113.808,"endTime":1113.978,"body":"going"},{"speaker":"Alex Baker","startTime":1113.978,"endTime":1114.008,"body":"to"},{"speaker":"Alex Baker","startTime":1114.008,"endTime":1114.308,"body":"need"},{"speaker":"Alex Baker","startTime":1114.328,"endTime":1114.748,"body":"to"},{"speaker":"Alex Baker","startTime":1114.998,"endTime":1115.398,"body":"do"},{"speaker":"Alex Baker","startTime":1115.428,"endTime":1115.688,"body":"some"},{"speaker":"Alex Baker","startTime":1115.688,"endTime":1116.028,"body":"totally"},{"speaker":"Alex Baker","startTime":1116.028,"endTime":1116.338,"body":"different"},{"speaker":"Alex Baker","startTime":1116.348,"endTime":1116.768,"body":"training"},{"speaker":"Alex Baker","startTime":1116.768,"endTime":1116.878,"body":"for"},{"speaker":"Alex Baker","startTime":1116.878,"endTime":1117.088,"body":"them."},{"speaker":"Alex Baker","startTime":1117.088,"endTime":1117.548,"body":"Probably."},{"speaker":"Alex Baker","startTime":1117.658,"endTime":1117.778,"body":"how"},{"speaker":"Alex Baker","startTime":1117.778,"endTime":1117.868,"body":"do"},{"speaker":"Alex Baker","startTime":1117.868,"endTime":1117.988,"body":"they"},{"speaker":"Alex Baker","startTime":1117.988,"endTime":1118.158,"body":"go"},{"speaker":"Alex Baker","startTime":1118.158,"endTime":1118.278,"body":"in"},{"speaker":"Alex Baker","startTime":1118.278,"endTime":1118.378,"body":"and"},{"speaker":"Alex Baker","startTime":1118.378,"endTime":1118.738,"body":"access"},{"speaker":"Alex Baker","startTime":1118.768,"endTime":1119.198,"body":"calls?"},{"speaker":"Alex Baker","startTime":1119.208,"endTime":1119.378,"body":"How"},{"speaker":"Alex Baker","startTime":1119.378,"endTime":1119.498,"body":"do"},{"speaker":"Alex Baker","startTime":1119.498,"endTime":1119.758,"body":"they"},{"speaker":"Alex Baker","startTime":1119.768,"endTime":1120.278,"body":"use"},{"speaker":"Alex Baker","startTime":1120.278,"endTime":1120.658,"body":"the"},{"speaker":"Alex Baker","startTime":1120.668,"endTime":1121.058,"body":"new"},{"speaker":"Alex Baker","startTime":1121.478,"endTime":1122.178,"body":"quality"},{"speaker":"Alex Baker","startTime":1122.398,"endTime":1123.108,"body":"scoring"},{"speaker":"Alex Baker","startTime":1123.158,"endTime":1123.548,"body":"tools"},{"speaker":"Alex Baker","startTime":1123.548,"endTime":1123.728,"body":"and"},{"speaker":"Alex Baker","startTime":1123.878,"endTime":1124.538,"body":"processes"},{"speaker":"Alex Baker","startTime":1124.538,"endTime":1124.618,"body":"that"},{"speaker":"Alex Baker","startTime":1124.638,"endTime":1124.768,"body":"are"},{"speaker":"Alex Baker","startTime":1124.768,"endTime":1125.228,"body":"available"},{"speaker":"Alex Baker","startTime":1125.228,"endTime":1125.468,"body":"to"},{"speaker":"Alex Baker","startTime":1125.468,"endTime":1125.688,"body":"them"},{"speaker":"Alex Baker","startTime":1126.078,"endTime":1126.488,"body":"and"},{"speaker":"Alex Baker","startTime":1126.738,"endTime":1127.188,"body":"possibly"},{"speaker":"Alex Baker","startTime":1127.188,"endTime":1127.368,"body":"none"},{"speaker":"Alex Baker","startTime":1127.368,"endTime":1127.558,"body":"of"},{"speaker":"Alex Baker","startTime":1127.558,"endTime":1127.908,"body":"that"},{"speaker":"Alex Baker","startTime":1128.258,"endTime":1128.528,"body":"you"},{"speaker":"Alex Baker","startTime":1128.528,"endTime":1128.798,"body":"will,"},{"speaker":"Alex Baker","startTime":1128.828,"endTime":1128.998,"body":"you"},{"speaker":"Alex Baker","startTime":1128.998,"endTime":1129.088,"body":"will"},{"speaker":"Alex Baker","startTime":1129.088,"endTime":1129.568,"body":"train"},{"speaker":"Alex Baker","startTime":1129.868,"endTime":1130.238,"body":"certainly"},{"speaker":"Alex Baker","startTime":1130.238,"endTime":1130.368,"body":"to"},{"speaker":"Alex Baker","startTime":1130.368,"endTime":1130.498,"body":"the"},{"speaker":"Alex Baker","startTime":1130.498,"endTime":1130.988,"body":"agents,"},{"speaker":"Alex Baker","startTime":1130.988,"endTime":1131.278,"body":"maybe"},{"speaker":"Alex Baker","startTime":1131.278,"endTime":1131.458,"body":"not"},{"speaker":"Alex Baker","startTime":1131.498,"endTime":1131.568,"body":"to"},{"speaker":"Alex Baker","startTime":1131.568,"endTime":1131.668,"body":"the"},{"speaker":"Alex Baker","startTime":1131.668,"endTime":1132.468,"body":"supervisors"},{"speaker":"Alex Baker","startTime":1132.558,"endTime":1132.968,"body":"either."},{"speaker":"Alex Baker","startTime":1133.438,"endTime":1133.888,"body":"Maybe"},{"speaker":"Alex Baker","startTime":1133.888,"endTime":1134.158,"body":"again,"},{"speaker":"Alex Baker","startTime":1134.158,"endTime":1134.378,"body":"it's"},{"speaker":"Alex Baker","startTime":1134.378,"endTime":1134.578,"body":"the"},{"speaker":"Alex Baker","startTime":1134.828,"endTime":1135.168,"body":"slight"},{"speaker":"Alex Baker","startTime":1135.168,"endTime":1135.488,"body":"difference"},{"speaker":"Alex Baker","startTime":1135.488,"endTime":1136.008,"body":"between"},{"speaker":"Alex Baker","startTime":1136.078,"endTime":1136.328,"body":"some"},{"speaker":"Alex Baker","startTime":1136.338,"endTime":1136.408,"body":"of"},{"speaker":"Alex Baker","startTime":1136.408,"endTime":1136.478,"body":"our"},{"speaker":"Alex Baker","startTime":1136.478,"endTime":1136.818,"body":"smaller"},{"speaker":"Alex Baker","startTime":1136.818,"endTime":1137.218,"body":"customers."},{"speaker":"Alex Baker","startTime":1137.698,"endTime":1138.058,"body":"And"},{"speaker":"Alex Baker","startTime":1138.068,"endTime":1138.268,"body":"some"},{"speaker":"Alex Baker","startTime":1138.268,"endTime":1138.348,"body":"of"},{"speaker":"Alex Baker","startTime":1138.388,"endTime":1138.498,"body":"the"},{"speaker":"Alex Baker","startTime":1138.498,"endTime":1138.788,"body":"larger"},{"speaker":"Alex Baker","startTime":1138.788,"endTime":1139.328,"body":"customers,"},{"speaker":"Alex Baker","startTime":1139.728,"endTime":1139.888,"body":"you"},{"speaker":"Alex Baker","startTime":1139.888,"endTime":1140.108,"body":"might"},{"speaker":"Alex Baker","startTime":1140.108,"endTime":1140.338,"body":"find"},{"speaker":"Alex Baker","startTime":1140.338,"endTime":1140.368,"body":"that"},{"speaker":"Alex Baker","startTime":1140.568,"endTime":1140.828,"body":"in"},{"speaker":"Alex Baker","startTime":1140.868,"endTime":1140.958,"body":"a"},{"speaker":"Alex Baker","startTime":1140.958,"endTime":1141.338,"body":"smaller"},{"speaker":"Alex Baker","startTime":1141.338,"endTime":1141.888,"body":"customer,"},{"speaker":"Alex Baker","startTime":1142.278,"endTime":1142.798,"body":"they"},{"speaker":"Alex Baker","startTime":1142.938,"endTime":1143.158,"body":"wear"},{"speaker":"Alex Baker","startTime":1143.158,"endTime":1143.328,"body":"more"},{"speaker":"Alex Baker","startTime":1143.338,"endTime":1143.688,"body":"hats"},{"speaker":"Alex Baker","startTime":1143.718,"endTime":1143.888,"body":"as"},{"speaker":"Alex Baker","startTime":1143.888,"endTime":1144.008,"body":"it"},{"speaker":"Alex Baker","startTime":1144.008,"endTime":1144.298,"body":"were."},{"speaker":"Alex Baker","startTime":1144.418,"endTime":1144.588,"body":"So"},{"speaker":"Alex Baker","startTime":1144.588,"endTime":1144.708,"body":"you"},{"speaker":"Alex Baker","startTime":1144.708,"endTime":1144.888,"body":"might"},{"speaker":"Alex Baker","startTime":1144.888,"endTime":1145.038,"body":"have"},{"speaker":"Alex Baker","startTime":1145.048,"endTime":1145.148,"body":"the"},{"speaker":"Alex Baker","startTime":1145.148,"endTime":1145.818,"body":"supervisors"},{"speaker":"Alex Baker","startTime":1145.848,"endTime":1145.968,"body":"that"},{"speaker":"Alex Baker","startTime":1145.968,"endTime":1146.038,"body":"are"},{"speaker":"Alex Baker","startTime":1146.038,"endTime":1146.438,"body":"taking"},{"speaker":"Alex Baker","startTime":1146.438,"endTime":1146.588,"body":"on"},{"speaker":"Alex Baker","startTime":1146.588,"endTime":1146.638,"body":"a"},{"speaker":"Alex Baker","startTime":1146.638,"endTime":1146.808,"body":"lot"},{"speaker":"Alex Baker","startTime":1146.808,"endTime":1146.918,"body":"of"},{"speaker":"Alex Baker","startTime":1146.918,"endTime":1147.108,"body":"the,"},{"speaker":"Alex Baker","startTime":1147.118,"endTime":1147.488,"body":"quality"},{"speaker":"Alex Baker","startTime":1147.488,"endTime":1148.028,"body":"management"},{"speaker":"Alex Baker","startTime":1148.488,"endTime":1148.728,"body":"part"},{"speaker":"Alex Baker","startTime":1148.728,"endTime":1149.028,"body":"of,"},{"speaker":"Alex Baker","startTime":1149.058,"endTime":1149.448,"body":"of"},{"speaker":"Alex Baker","startTime":1149.448,"endTime":1149.518,"body":"the"},{"speaker":"Alex Baker","startTime":1149.518,"endTime":1149.748,"body":"role"},{"speaker":"Alex Baker","startTime":1149.748,"endTime":1149.898,"body":"as"},{"speaker":"Alex Baker","startTime":1149.898,"endTime":1150.298,"body":"well."},{"speaker":"Alex Baker","startTime":1150.668,"endTime":1150.888,"body":"But"},{"speaker":"Alex Baker","startTime":1150.908,"endTime":1151.098,"body":"then"},{"speaker":"Alex Baker","startTime":1151.098,"endTime":1151.228,"body":"in"},{"speaker":"Alex Baker","startTime":1151.228,"endTime":1151.378,"body":"some"},{"speaker":"Alex Baker","startTime":1151.378,"endTime":1151.478,"body":"of"},{"speaker":"Alex Baker","startTime":1151.478,"endTime":1151.538,"body":"the"},{"speaker":"Alex Baker","startTime":1151.538,"endTime":1151.818,"body":"bigger"},{"speaker":"Alex Baker","startTime":1151.818,"endTime":1152.638,"body":"enterprises,"},{"speaker":"Alex Baker","startTime":1152.818,"endTime":1153.268,"body":"generally,"},{"speaker":"Alex Baker","startTime":1153.268,"endTime":1153.358,"body":"you"},{"speaker":"Alex Baker","startTime":1153.358,"endTime":1153.558,"body":"might"},{"speaker":"Alex Baker","startTime":1153.558,"endTime":1153.838,"body":"find"},{"speaker":"Alex Baker","startTime":1153.838,"endTime":1153.948,"body":"that"},{"speaker":"Alex Baker","startTime":1153.948,"endTime":1154.028,"body":"you"},{"speaker":"Alex Baker","startTime":1154.028,"endTime":1154.552,"body":"have."},{"speaker":"Alex Baker","startTime":1155.113,"endTime":1155.223,"body":"A"},{"speaker":"Alex Baker","startTime":1155.223,"endTime":1155.633,"body":"QA"},{"speaker":"Alex Baker","startTime":1155.633,"endTime":1156.143,"body":"team,"},{"speaker":"Alex Baker","startTime":1156.393,"endTime":1156.483,"body":"a"},{"speaker":"Alex Baker","startTime":1156.483,"endTime":1156.963,"body":"workforce"},{"speaker":"Alex Baker","startTime":1156.963,"endTime":1157.453,"body":"management"},{"speaker":"Alex Baker","startTime":1157.453,"endTime":1157.903,"body":"team,"},{"speaker":"Alex Baker","startTime":1158.153,"endTime":1158.323,"body":"and"},{"speaker":"Alex Baker","startTime":1158.323,"endTime":1158.473,"body":"they're"},{"speaker":"Alex Baker","startTime":1158.473,"endTime":1158.533,"body":"a"},{"speaker":"Alex Baker","startTime":1158.533,"endTime":1158.693,"body":"little"},{"speaker":"Alex Baker","startTime":1158.693,"endTime":1158.893,"body":"bit"},{"speaker":"Alex Baker","startTime":1158.893,"endTime":1159.293,"body":"more,"},{"speaker":"Alex Baker","startTime":1159.913,"endTime":1160.203,"body":"maybe"},{"speaker":"Alex Baker","startTime":1160.203,"endTime":1160.723,"body":"siloed"},{"speaker":"Alex Baker","startTime":1160.723,"endTime":1160.823,"body":"is"},{"speaker":"Alex Baker","startTime":1160.823,"endTime":1161.033,"body":"the"},{"speaker":"Alex Baker","startTime":1161.073,"endTime":1161.323,"body":"wrong"},{"speaker":"Alex Baker","startTime":1161.323,"endTime":1161.523,"body":"word,"},{"speaker":"Alex Baker","startTime":1161.523,"endTime":1161.663,"body":"but"},{"speaker":"Alex Baker","startTime":1161.673,"endTime":1161.863,"body":"that"},{"speaker":"Alex Baker","startTime":1161.873,"endTime":1162.043,"body":"they're"},{"speaker":"Alex Baker","startTime":1162.043,"endTime":1162.413,"body":"more"},{"speaker":"Alex Baker","startTime":1162.663,"endTime":1163.263,"body":"knowledgeable"},{"speaker":"Alex Baker","startTime":1163.263,"endTime":1163.413,"body":"and"},{"speaker":"Alex Baker","startTime":1163.413,"endTime":1164.193,"body":"experienced"},{"speaker":"Alex Baker","startTime":1164.193,"endTime":1164.583,"body":"and"},{"speaker":"Alex Baker","startTime":1164.633,"endTime":1165.143,"body":"they"},{"speaker":"Alex Baker","startTime":1165.143,"endTime":1165.423,"body":"give"},{"speaker":"Alex Baker","startTime":1165.423,"endTime":1165.893,"body":"laser"},{"speaker":"Alex Baker","startTime":1165.893,"endTime":1166.223,"body":"focus,"},{"speaker":"Alex Baker","startTime":1166.273,"endTime":1166.373,"body":"to"},{"speaker":"Alex Baker","startTime":1166.463,"endTime":1166.623,"body":"what"},{"speaker":"Alex Baker","startTime":1166.633,"endTime":1166.803,"body":"they"},{"speaker":"Alex Baker","startTime":1166.803,"endTime":1167.103,"body":"do."},{"speaker":"Alex Baker","startTime":1167.383,"endTime":1167.533,"body":"And"},{"speaker":"Alex Baker","startTime":1167.533,"endTime":1167.643,"body":"not"},{"speaker":"Alex Baker","startTime":1167.653,"endTime":1167.783,"body":"so"},{"speaker":"Alex Baker","startTime":1167.783,"endTime":1167.973,"body":"much"},{"speaker":"Alex Baker","startTime":1167.973,"endTime":1168.033,"body":"of"},{"speaker":"Alex Baker","startTime":1168.043,"endTime":1168.173,"body":"the"},{"speaker":"Alex Baker","startTime":1168.173,"endTime":1168.323,"body":"other"},{"speaker":"Alex Baker","startTime":1168.323,"endTime":1168.693,"body":"stuff."},{"speaker":"Tom Morgan","startTime":1168.943,"endTime":1168.963,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":1169.473,"endTime":1169.673,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1169.673,"endTime":1169.813,"body":"no,"},{"speaker":"Tom Morgan","startTime":1169.813,"endTime":1170.273,"body":"definitely."},{"speaker":"Tom Morgan","startTime":1170.703,"endTime":1170.843,"body":"So"},{"speaker":"Tom Morgan","startTime":1170.843,"endTime":1171.163,"body":"yes,"},{"speaker":"Tom Morgan","startTime":1171.163,"endTime":1171.513,"body":"definitely"},{"speaker":"Tom Morgan","startTime":1171.513,"endTime":1171.953,"body":"consider"},{"speaker":"Tom Morgan","startTime":1171.953,"endTime":1172.223,"body":"all"},{"speaker":"Tom Morgan","startTime":1172.233,"endTime":1172.363,"body":"of"},{"speaker":"Tom Morgan","startTime":1172.373,"endTime":1172.513,"body":"the"},{"speaker":"Tom Morgan","startTime":1172.513,"endTime":1172.843,"body":"different"},{"speaker":"Tom Morgan","startTime":1172.843,"endTime":1173.363,"body":"people"},{"speaker":"Tom Morgan","startTime":1173.423,"endTime":1173.593,"body":"in"},{"speaker":"Tom Morgan","startTime":1173.593,"endTime":1173.683,"body":"the"},{"speaker":"Tom Morgan","startTime":1173.683,"endTime":1174.503,"body":"process."},{"speaker":"Tom Morgan","startTime":1174.933,"endTime":1175.363,"body":"And"},{"speaker":"Tom Morgan","startTime":1175.583,"endTime":1175.713,"body":"I"},{"speaker":"Tom Morgan","startTime":1175.713,"endTime":1175.973,"body":"think"},{"speaker":"Tom Morgan","startTime":1175.973,"endTime":1176.233,"body":"this,"},{"speaker":"Tom Morgan","startTime":1176.233,"endTime":1176.403,"body":"it"},{"speaker":"Tom Morgan","startTime":1176.403,"endTime":1176.683,"body":"can"},{"speaker":"Tom Morgan","startTime":1176.683,"endTime":1176.993,"body":"be,"},{"speaker":"Tom Morgan","startTime":1177.023,"endTime":1177.073,"body":"I"},{"speaker":"Tom Morgan","startTime":1177.073,"endTime":1177.373,"body":"think,"},{"speaker":"Tom Morgan","startTime":1177.403,"endTime":1177.503,"body":"a"},{"speaker":"Tom Morgan","startTime":1177.503,"endTime":1177.713,"body":"good"},{"speaker":"Tom Morgan","startTime":1177.713,"endTime":1177.963,"body":"time"},{"speaker":"Tom Morgan","startTime":1177.963,"endTime":1178.063,"body":"if"},{"speaker":"Tom Morgan","startTime":1178.063,"endTime":1178.163,"body":"you're"},{"speaker":"Tom Morgan","startTime":1178.163,"endTime":1178.343,"body":"looking"},{"speaker":"Tom Morgan","startTime":1178.343,"endTime":1178.433,"body":"at"},{"speaker":"Tom Morgan","startTime":1178.433,"endTime":1178.633,"body":"user"},{"speaker":"Tom Morgan","startTime":1178.633,"endTime":1179.193,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":1179.263,"endTime":1179.603,"body":"and"},{"speaker":"Tom Morgan","startTime":1179.623,"endTime":1179.873,"body":"if"},{"speaker":"Tom Morgan","startTime":1180.123,"endTime":1180.283,"body":"the"},{"speaker":"Tom Morgan","startTime":1180.283,"endTime":1180.693,"body":"input"},{"speaker":"Tom Morgan","startTime":1180.763,"endTime":1181.033,"body":"and"},{"speaker":"Tom Morgan","startTime":1181.083,"endTime":1181.613,"body":"integration"},{"speaker":"Tom Morgan","startTime":1181.613,"endTime":1181.713,"body":"of"},{"speaker":"Tom Morgan","startTime":1181.713,"endTime":1181.733,"body":"a"},{"speaker":"Tom Morgan","startTime":1181.733,"endTime":1181.973,"body":"new"},{"speaker":"Tom Morgan","startTime":1181.973,"endTime":1182.313,"body":"contact"},{"speaker":"Tom Morgan","startTime":1182.313,"endTime":1182.593,"body":"center"},{"speaker":"Tom Morgan","startTime":1182.593,"endTime":1182.683,"body":"is"},{"speaker":"Tom Morgan","startTime":1182.683,"endTime":1182.763,"body":"a"},{"speaker":"Tom Morgan","startTime":1182.763,"endTime":1182.923,"body":"really"},{"speaker":"Tom Morgan","startTime":1182.923,"endTime":1183.073,"body":"good"},{"speaker":"Tom Morgan","startTime":1183.073,"endTime":1183.423,"body":"time"},{"speaker":"Tom Morgan","startTime":1183.423,"endTime":1183.563,"body":"to"},{"speaker":"Tom Morgan","startTime":1183.563,"endTime":1183.733,"body":"do"},{"speaker":"Tom Morgan","startTime":1183.733,"endTime":1184.043,"body":"that,"},{"speaker":"Tom Morgan","startTime":1184.113,"endTime":1184.273,"body":"but"},{"speaker":"Tom Morgan","startTime":1184.273,"endTime":1184.383,"body":"it"},{"speaker":"Tom Morgan","startTime":1184.383,"endTime":1184.723,"body":"shouldn't"},{"speaker":"Tom Morgan","startTime":1184.733,"endTime":1185.023,"body":"be"},{"speaker":"Tom Morgan","startTime":1185.023,"endTime":1185.223,"body":"the"},{"speaker":"Tom Morgan","startTime":1185.243,"endTime":1185.563,"body":"only"},{"speaker":"Tom Morgan","startTime":1185.563,"endTime":1185.833,"body":"time"},{"speaker":"Tom Morgan","startTime":1185.873,"endTime":1186.623,"body":"necessarily."},{"speaker":"Tom Morgan","startTime":1186.643,"endTime":1186.723,"body":"And"},{"speaker":"Tom Morgan","startTime":1186.723,"endTime":1186.833,"body":"what"},{"speaker":"Tom Morgan","startTime":1186.833,"endTime":1186.843,"body":"I"},{"speaker":"Tom Morgan","startTime":1186.853,"endTime":1187.053,"body":"mean"},{"speaker":"Tom Morgan","startTime":1187.053,"endTime":1187.153,"body":"by"},{"speaker":"Tom Morgan","startTime":1187.153,"endTime":1187.363,"body":"that"},{"speaker":"Tom Morgan","startTime":1187.363,"endTime":1187.603,"body":"is,"},{"speaker":"Tom Morgan","startTime":1187.603,"endTime":1187.797,"body":"yeah."},{"speaker":"Tom Morgan","startTime":1188.248,"endTime":1188.438,"body":"You"},{"speaker":"Tom Morgan","startTime":1188.438,"endTime":1188.698,"body":"might"},{"speaker":"Tom Morgan","startTime":1188.698,"endTime":1188.838,"body":"be"},{"speaker":"Tom Morgan","startTime":1188.838,"endTime":1189.118,"body":"listening"},{"speaker":"Tom Morgan","startTime":1189.118,"endTime":1189.218,"body":"to"},{"speaker":"Tom Morgan","startTime":1189.218,"endTime":1189.408,"body":"this"},{"speaker":"Tom Morgan","startTime":1189.408,"endTime":1189.498,"body":"and"},{"speaker":"Tom Morgan","startTime":1189.508,"endTime":1189.788,"body":"thinking,"},{"speaker":"Tom Morgan","startTime":1189.788,"endTime":1190.038,"body":"well,"},{"speaker":"Tom Morgan","startTime":1190.038,"endTime":1190.208,"body":"we've"},{"speaker":"Tom Morgan","startTime":1190.248,"endTime":1190.468,"body":"got"},{"speaker":"Tom Morgan","startTime":1190.468,"endTime":1190.558,"body":"no"},{"speaker":"Tom Morgan","startTime":1190.558,"endTime":1191.128,"body":"plans."},{"speaker":"Tom Morgan","startTime":1191.178,"endTime":1191.318,"body":"You"},{"speaker":"Tom Morgan","startTime":1191.318,"endTime":1191.408,"body":"know,"},{"speaker":"Tom Morgan","startTime":1191.418,"endTime":1191.528,"body":"we've"},{"speaker":"Tom Morgan","startTime":1191.528,"endTime":1191.768,"body":"already"},{"speaker":"Tom Morgan","startTime":1191.768,"endTime":1191.948,"body":"got"},{"speaker":"Tom Morgan","startTime":1191.948,"endTime":1192.268,"body":"connect"},{"speaker":"Tom Morgan","startTime":1192.268,"endTime":1192.668,"body":"already."},{"speaker":"Tom Morgan","startTime":1192.668,"endTime":1192.727,"body":"We've"},{"speaker":"Tom Morgan","startTime":1192.728,"endTime":1192.868,"body":"got"},{"speaker":"Tom Morgan","startTime":1192.868,"endTime":1192.938,"body":"no"},{"speaker":"Tom Morgan","startTime":1192.938,"endTime":1193.298,"body":"plans"},{"speaker":"Tom Morgan","startTime":1193.318,"endTime":1193.518,"body":"to,"},{"speaker":"Tom Morgan","startTime":1194.088,"endTime":1194.208,"body":"you"},{"speaker":"Tom Morgan","startTime":1194.208,"endTime":1194.318,"body":"know,"},{"speaker":"Tom Morgan","startTime":1194.388,"endTime":1194.558,"body":"add"},{"speaker":"Tom Morgan","startTime":1194.558,"endTime":1194.818,"body":"another"},{"speaker":"Tom Morgan","startTime":1194.818,"endTime":1195.148,"body":"connect"},{"speaker":"Tom Morgan","startTime":1195.148,"endTime":1195.248,"body":"or"},{"speaker":"Tom Morgan","startTime":1195.248,"endTime":1195.578,"body":"anything."},{"speaker":"Tom Morgan","startTime":1195.578,"endTime":1195.668,"body":"We"},{"speaker":"Tom Morgan","startTime":1195.668,"endTime":1195.798,"body":"don't"},{"speaker":"Tom Morgan","startTime":1195.798,"endTime":1195.918,"body":"need"},{"speaker":"Tom Morgan","startTime":1195.918,"endTime":1196.008,"body":"to"},{"speaker":"Tom Morgan","startTime":1196.008,"endTime":1196.248,"body":"worry"},{"speaker":"Tom Morgan","startTime":1196.248,"endTime":1196.518,"body":"about"},{"speaker":"Tom Morgan","startTime":1196.518,"endTime":1196.718,"body":"user"},{"speaker":"Tom Morgan","startTime":1196.718,"endTime":1197.188,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":1197.548,"endTime":1197.628,"body":"but"},{"speaker":"Tom Morgan","startTime":1197.638,"endTime":1197.698,"body":"I"},{"speaker":"Tom Morgan","startTime":1197.698,"endTime":1197.928,"body":"think"},{"speaker":"Tom Morgan","startTime":1197.928,"endTime":1198.248,"body":"actually"},{"speaker":"Tom Morgan","startTime":1198.248,"endTime":1198.438,"body":"it's"},{"speaker":"Tom Morgan","startTime":1198.458,"endTime":1198.708,"body":"very"},{"speaker":"Tom Morgan","startTime":1198.708,"endTime":1198.958,"body":"much"},{"speaker":"Tom Morgan","startTime":1198.968,"endTime":1199.078,"body":"an"},{"speaker":"Tom Morgan","startTime":1199.088,"endTime":1199.618,"body":"ongoing"},{"speaker":"Tom Morgan","startTime":1199.618,"endTime":1199.998,"body":"thing."},{"speaker":"Tom Morgan","startTime":1200.358,"endTime":1200.417,"body":"And,"},{"speaker":"Tom Morgan","startTime":1200.417,"endTime":1200.677,"body":"and"},{"speaker":"Tom Morgan","startTime":1200.717,"endTime":1201.567,"body":"especially,"},{"speaker":"Tom Morgan","startTime":1201.847,"endTime":1201.887,"body":"I"},{"speaker":"Tom Morgan","startTime":1201.897,"endTime":1202.097,"body":"think,"},{"speaker":"Tom Morgan","startTime":1202.107,"endTime":1202.457,"body":"especially"},{"speaker":"Tom Morgan","startTime":1202.457,"endTime":1202.547,"body":"at"},{"speaker":"Tom Morgan","startTime":1202.547,"endTime":1202.617,"body":"the"},{"speaker":"Tom Morgan","startTime":1202.617,"endTime":1203.347,"body":"moment"},{"speaker":"Tom Morgan","startTime":1203.377,"endTime":1203.867,"body":"with"},{"speaker":"Tom Morgan","startTime":1203.967,"endTime":1204.457,"body":"AI"},{"speaker":"Tom Morgan","startTime":1204.467,"endTime":1204.587,"body":"and"},{"speaker":"Tom Morgan","startTime":1204.587,"endTime":1205.117,"body":"everything,"},{"speaker":"Tom Morgan","startTime":1205.187,"endTime":1205.277,"body":"I"},{"speaker":"Tom Morgan","startTime":1205.287,"endTime":1205.487,"body":"think"},{"speaker":"Tom Morgan","startTime":1205.497,"endTime":1205.747,"body":"user"},{"speaker":"Tom Morgan","startTime":1205.747,"endTime":1206.137,"body":"adoption"},{"speaker":"Tom Morgan","startTime":1206.137,"endTime":1206.397,"body":"comes"},{"speaker":"Tom Morgan","startTime":1206.397,"endTime":1206.607,"body":"back"},{"speaker":"Tom Morgan","startTime":1206.607,"endTime":1206.817,"body":"into"},{"speaker":"Tom Morgan","startTime":1206.817,"endTime":1206.897,"body":"the"},{"speaker":"Tom Morgan","startTime":1206.897,"endTime":1207.277,"body":"focus"},{"speaker":"Tom Morgan","startTime":1207.277,"endTime":1207.437,"body":"quite"},{"speaker":"Tom Morgan","startTime":1207.487,"endTime":1207.577,"body":"a"},{"speaker":"Tom Morgan","startTime":1207.577,"endTime":1207.937,"body":"lot"},{"speaker":"Tom Morgan","startTime":1208.377,"endTime":1209.107,"body":"because"},{"speaker":"Tom Morgan","startTime":1209.297,"endTime":1209.477,"body":"in"},{"speaker":"Tom Morgan","startTime":1209.477,"endTime":1209.587,"body":"a"},{"speaker":"Tom Morgan","startTime":1209.597,"endTime":1210.467,"body":"way,"},{"speaker":"Tom Morgan","startTime":1210.567,"endTime":1210.827,"body":"so"},{"speaker":"Tom Morgan","startTime":1211.077,"endTime":1211.347,"body":"user"},{"speaker":"Tom Morgan","startTime":1211.347,"endTime":1211.777,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":1211.777,"endTime":1211.887,"body":"as"},{"speaker":"Tom Morgan","startTime":1211.887,"endTime":1212.087,"body":"much"},{"speaker":"Tom Morgan","startTime":1212.087,"endTime":1212.187,"body":"as"},{"speaker":"Tom Morgan","startTime":1212.187,"endTime":1212.497,"body":"anything"},{"speaker":"Tom Morgan","startTime":1212.497,"endTime":1212.777,"body":"else"},{"speaker":"Tom Morgan","startTime":1212.777,"endTime":1213.107,"body":"is."},{"speaker":"Tom Morgan","startTime":1213.472,"endTime":1213.942,"body":"Is"},{"speaker":"Tom Morgan","startTime":1214.192,"endTime":1214.332,"body":"it's"},{"speaker":"Tom Morgan","startTime":1214.332,"endTime":1214.712,"body":"ongoing"},{"speaker":"Tom Morgan","startTime":1214.712,"endTime":1214.802,"body":"for"},{"speaker":"Tom Morgan","startTime":1214.802,"endTime":1215.002,"body":"1"},{"speaker":"Tom Morgan","startTime":1215.012,"endTime":1215.252,"body":"thing,"},{"speaker":"Tom Morgan","startTime":1215.262,"endTime":1215.542,"body":"because"},{"speaker":"Tom Morgan","startTime":1215.542,"endTime":1215.792,"body":"obviously"},{"speaker":"Tom Morgan","startTime":1215.792,"endTime":1216.202,"body":"people"},{"speaker":"Tom Morgan","startTime":1216.272,"endTime":1216.522,"body":"come"},{"speaker":"Tom Morgan","startTime":1216.522,"endTime":1216.682,"body":"and"},{"speaker":"Tom Morgan","startTime":1216.682,"endTime":1216.982,"body":"go"},{"speaker":"Tom Morgan","startTime":1217.282,"endTime":1217.492,"body":"and"},{"speaker":"Tom Morgan","startTime":1217.492,"endTime":1217.682,"body":"say,"},{"speaker":"Tom Morgan","startTime":1217.712,"endTime":1217.862,"body":"there's"},{"speaker":"Tom Morgan","startTime":1217.862,"endTime":1218.232,"body":"always"},{"speaker":"Tom Morgan","startTime":1218.232,"endTime":1218.592,"body":"training"},{"speaker":"Tom Morgan","startTime":1218.592,"endTime":1218.672,"body":"of"},{"speaker":"Tom Morgan","startTime":1218.702,"endTime":1219.002,"body":"new"},{"speaker":"Tom Morgan","startTime":1219.002,"endTime":1219.452,"body":"agents."},{"speaker":"Tom Morgan","startTime":1219.462,"endTime":1219.972,"body":"So"},{"speaker":"Tom Morgan","startTime":1220.072,"endTime":1220.262,"body":"that"},{"speaker":"Tom Morgan","startTime":1220.262,"endTime":1220.452,"body":"user"},{"speaker":"Tom Morgan","startTime":1220.452,"endTime":1220.792,"body":"adoption"},{"speaker":"Tom Morgan","startTime":1220.792,"endTime":1221.052,"body":"part"},{"speaker":"Tom Morgan","startTime":1221.052,"endTime":1221.292,"body":"never"},{"speaker":"Tom Morgan","startTime":1221.292,"endTime":1221.522,"body":"really"},{"speaker":"Tom Morgan","startTime":1221.522,"endTime":1221.682,"body":"sort"},{"speaker":"Tom Morgan","startTime":1221.682,"endTime":1221.752,"body":"of"},{"speaker":"Tom Morgan","startTime":1221.752,"endTime":1222.182,"body":"dies."},{"speaker":"Tom Morgan","startTime":1222.212,"endTime":1222.292,"body":"And"},{"speaker":"Tom Morgan","startTime":1222.292,"endTime":1222.502,"body":"so"},{"speaker":"Tom Morgan","startTime":1222.812,"endTime":1223.012,"body":"it's"},{"speaker":"Tom Morgan","startTime":1223.012,"endTime":1223.402,"body":"important"},{"speaker":"Tom Morgan","startTime":1223.412,"endTime":1223.512,"body":"to"},{"speaker":"Tom Morgan","startTime":1223.512,"endTime":1223.712,"body":"have"},{"speaker":"Tom Morgan","startTime":1223.722,"endTime":1223.812,"body":"the"},{"speaker":"Tom Morgan","startTime":1223.812,"endTime":1224.482,"body":"tools"},{"speaker":"Tom Morgan","startTime":1224.552,"endTime":1225.042,"body":"there"},{"speaker":"Tom Morgan","startTime":1225.512,"endTime":1225.652,"body":"for"},{"speaker":"Tom Morgan","startTime":1225.652,"endTime":1225.902,"body":"those"},{"speaker":"Tom Morgan","startTime":1225.902,"endTime":1226.382,"body":"people,"},{"speaker":"Tom Morgan","startTime":1226.632,"endTime":1227.002,"body":"whatever"},{"speaker":"Tom Morgan","startTime":1227.002,"endTime":1227.142,"body":"that"},{"speaker":"Tom Morgan","startTime":1227.142,"endTime":1227.322,"body":"looks"},{"speaker":"Tom Morgan","startTime":1227.322,"endTime":1227.472,"body":"like"},{"speaker":"Tom Morgan","startTime":1227.472,"endTime":1227.592,"body":"an"},{"speaker":"Tom Morgan","startTime":1227.592,"endTime":1228.222,"body":"organization."},{"speaker":"Tom Morgan","startTime":1228.222,"endTime":1228.372,"body":"And"},{"speaker":"Tom Morgan","startTime":1228.682,"endTime":1228.852,"body":"in"},{"speaker":"Tom Morgan","startTime":1228.852,"endTime":1228.992,"body":"some"},{"speaker":"Tom Morgan","startTime":1228.992,"endTime":1229.332,"body":"places,"},{"speaker":"Tom Morgan","startTime":1229.332,"endTime":1229.372,"body":"I"},{"speaker":"Tom Morgan","startTime":1229.372,"endTime":1229.612,"body":"think"},{"speaker":"Tom Morgan","startTime":1229.682,"endTime":1229.982,"body":"it's,"},{"speaker":"Tom Morgan","startTime":1230.032,"endTime":1230.162,"body":"it"},{"speaker":"Tom Morgan","startTime":1230.162,"endTime":1230.312,"body":"can"},{"speaker":"Tom Morgan","startTime":1230.312,"endTime":1230.412,"body":"be"},{"speaker":"Tom Morgan","startTime":1230.412,"endTime":1230.602,"body":"quite"},{"speaker":"Tom Morgan","startTime":1230.602,"endTime":1231.062,"body":"informal,"},{"speaker":"Tom Morgan","startTime":1231.062,"endTime":1231.302,"body":"right?"},{"speaker":"Tom Morgan","startTime":1231.302,"endTime":1231.382,"body":"It"},{"speaker":"Tom Morgan","startTime":1231.382,"endTime":1231.592,"body":"can"},{"speaker":"Tom Morgan","startTime":1231.592,"endTime":1231.772,"body":"just"},{"speaker":"Tom Morgan","startTime":1231.772,"endTime":1232.142,"body":"be."},{"speaker":"Tom Morgan","startTime":1232.567,"endTime":1232.697,"body":"You"},{"speaker":"Tom Morgan","startTime":1232.697,"endTime":1232.787,"body":"know,"},{"speaker":"Tom Morgan","startTime":1232.787,"endTime":1232.977,"body":"you"},{"speaker":"Tom Morgan","startTime":1232.977,"endTime":1233.247,"body":"sit"},{"speaker":"Tom Morgan","startTime":1233.247,"endTime":1233.587,"body":"with"},{"speaker":"Tom Morgan","startTime":1233.677,"endTime":1233.817,"body":"an"},{"speaker":"Tom Morgan","startTime":1233.817,"endTime":1234.317,"body":"experienced"},{"speaker":"Tom Morgan","startTime":1234.317,"endTime":1234.537,"body":"member"},{"speaker":"Tom Morgan","startTime":1234.537,"endTime":1234.597,"body":"of"},{"speaker":"Tom Morgan","startTime":1234.598,"endTime":1234.927,"body":"staff"},{"speaker":"Tom Morgan","startTime":1234.927,"endTime":1235.257,"body":"until"},{"speaker":"Tom Morgan","startTime":1235.257,"endTime":1235.297,"body":"you"},{"speaker":"Tom Morgan","startTime":1235.297,"endTime":1235.507,"body":"figure"},{"speaker":"Tom Morgan","startTime":1235.507,"endTime":1235.577,"body":"it"},{"speaker":"Tom Morgan","startTime":1235.587,"endTime":1235.917,"body":"out,"},{"speaker":"Tom Morgan","startTime":1235.957,"endTime":1236.187,"body":"or"},{"speaker":"Tom Morgan","startTime":1236.187,"endTime":1236.497,"body":"you,"},{"speaker":"Tom Morgan","startTime":1236.897,"endTime":1237.017,"body":"you"},{"speaker":"Tom Morgan","startTime":1237.017,"endTime":1237.167,"body":"know,"},{"speaker":"Tom Morgan","startTime":1237.217,"endTime":1237.687,"body":"hopefully"},{"speaker":"Tom Morgan","startTime":1237.687,"endTime":1237.847,"body":"there's"},{"speaker":"Tom Morgan","startTime":1237.847,"endTime":1237.937,"body":"a"},{"speaker":"Tom Morgan","startTime":1237.947,"endTime":1238.437,"body":"playbook"},{"speaker":"Tom Morgan","startTime":1238.437,"endTime":1238.557,"body":"or"},{"speaker":"Tom Morgan","startTime":1238.557,"endTime":1238.617,"body":"a"},{"speaker":"Tom Morgan","startTime":1238.617,"endTime":1238.907,"body":"user"},{"speaker":"Tom Morgan","startTime":1238.907,"endTime":1239.287,"body":"guide"},{"speaker":"Tom Morgan","startTime":1239.287,"endTime":1239.597,"body":"or"},{"speaker":"Tom Morgan","startTime":1239.657,"endTime":1240.407,"body":"something."},{"speaker":"Tom Morgan","startTime":1240.607,"endTime":1240.737,"body":"So"},{"speaker":"Tom Morgan","startTime":1240.737,"endTime":1240.917,"body":"you"},{"speaker":"Tom Morgan","startTime":1240.917,"endTime":1241.097,"body":"can"},{"speaker":"Tom Morgan","startTime":1241.097,"endTime":1241.267,"body":"kind"},{"speaker":"Tom Morgan","startTime":1241.267,"endTime":1241.517,"body":"of"},{"speaker":"Tom Morgan","startTime":1241.947,"endTime":1242.477,"body":"get"},{"speaker":"Tom Morgan","startTime":1242.477,"endTime":1242.527,"body":"your"},{"speaker":"Tom Morgan","startTime":1242.537,"endTime":1242.857,"body":"hands"},{"speaker":"Tom Morgan","startTime":1242.857,"endTime":1243.187,"body":"on,"},{"speaker":"Tom Morgan","startTime":1243.237,"endTime":1243.707,"body":"something"},{"speaker":"Tom Morgan","startTime":1243.707,"endTime":1243.847,"body":"to"},{"speaker":"Tom Morgan","startTime":1243.847,"endTime":1243.927,"body":"sort"},{"speaker":"Tom Morgan","startTime":1243.927,"endTime":1243.977,"body":"of"},{"speaker":"Tom Morgan","startTime":1244.017,"endTime":1244.277,"body":"help"},{"speaker":"Tom Morgan","startTime":1244.277,"endTime":1244.467,"body":"you,"},{"speaker":"Tom Morgan","startTime":1244.577,"endTime":1244.817,"body":"help"},{"speaker":"Tom Morgan","startTime":1244.827,"endTime":1244.957,"body":"you"},{"speaker":"Tom Morgan","startTime":1244.957,"endTime":1245.387,"body":"learn."},{"speaker":"Tom Morgan","startTime":1245.557,"endTime":1245.707,"body":"But"},{"speaker":"Tom Morgan","startTime":1245.707,"endTime":1245.787,"body":"a"},{"speaker":"Tom Morgan","startTime":1245.797,"endTime":1245.977,"body":"lot"},{"speaker":"Tom Morgan","startTime":1245.977,"endTime":1246.087,"body":"of"},{"speaker":"Tom Morgan","startTime":1246.087,"endTime":1246.197,"body":"it"},{"speaker":"Tom Morgan","startTime":1246.217,"endTime":1246.597,"body":"is"},{"speaker":"Tom Morgan","startTime":1246.617,"endTime":1246.797,"body":"in"},{"speaker":"Tom Morgan","startTime":1246.797,"endTime":1246.967,"body":"that"},{"speaker":"Tom Morgan","startTime":1246.967,"endTime":1247.067,"body":"kind"},{"speaker":"Tom Morgan","startTime":1247.067,"endTime":1247.167,"body":"of"},{"speaker":"Tom Morgan","startTime":1247.167,"endTime":1247.637,"body":"handover"},{"speaker":"Tom Morgan","startTime":1247.637,"endTime":1248.277,"body":"process."},{"speaker":"Tom Morgan","startTime":1248.687,"endTime":1249.277,"body":"The,"},{"speaker":"Tom Morgan","startTime":1249.757,"endTime":1249.927,"body":"the"},{"speaker":"Tom Morgan","startTime":1249.927,"endTime":1250.177,"body":"reason"},{"speaker":"Tom Morgan","startTime":1250.177,"endTime":1250.227,"body":"for"},{"speaker":"Tom Morgan","startTime":1250.257,"endTime":1250.527,"body":"thinking"},{"speaker":"Tom Morgan","startTime":1250.767,"endTime":1250.807,"body":"about,"},{"speaker":"Tom Morgan","startTime":1250.807,"endTime":1250.897,"body":"I"},{"speaker":"Tom Morgan","startTime":1250.947,"endTime":1251.337,"body":"think"},{"speaker":"Tom Morgan","startTime":1251.347,"endTime":1251.367,"body":"now"},{"speaker":"Tom Morgan","startTime":1251.368,"endTime":1251.806,"body":"as"},{"speaker":"Tom Morgan","startTime":1251.806,"endTime":1252.245,"body":"well"},{"speaker":"Tom Morgan","startTime":1252.245,"endTime":1252.684,"body":"with"},{"speaker":"Tom Morgan","startTime":1252.684,"endTime":1253.123,"body":"AI"},{"speaker":"Tom Morgan","startTime":1253.123,"endTime":1253.562,"body":"is."},{"speaker":"Tom Morgan","startTime":1254.022,"endTime":1254.032,"body":"I"},{"speaker":"Tom Morgan","startTime":1254.042,"endTime":1254.232,"body":"think"},{"speaker":"Tom Morgan","startTime":1254.232,"endTime":1254.332,"body":"if"},{"speaker":"Tom Morgan","startTime":1254.342,"endTime":1254.482,"body":"you"},{"speaker":"Tom Morgan","startTime":1254.482,"endTime":1254.702,"body":"want"},{"speaker":"Tom Morgan","startTime":1254.712,"endTime":1254.852,"body":"to"},{"speaker":"Tom Morgan","startTime":1254.852,"endTime":1255.462,"body":"really"},{"speaker":"Tom Morgan","startTime":1255.472,"endTime":1255.722,"body":"take"},{"speaker":"Tom Morgan","startTime":1255.722,"endTime":1256.202,"body":"advantage"},{"speaker":"Tom Morgan","startTime":1256.202,"endTime":1256.332,"body":"of"},{"speaker":"Tom Morgan","startTime":1256.332,"endTime":1256.532,"body":"some"},{"speaker":"Tom Morgan","startTime":1256.532,"endTime":1256.592,"body":"of"},{"speaker":"Tom Morgan","startTime":1256.602,"endTime":1256.692,"body":"the"},{"speaker":"Tom Morgan","startTime":1256.702,"endTime":1256.952,"body":"stuff"},{"speaker":"Tom Morgan","startTime":1256.952,"endTime":1257.082,"body":"that"},{"speaker":"Tom Morgan","startTime":1257.082,"endTime":1257.192,"body":"AI"},{"speaker":"Tom Morgan","startTime":1257.382,"endTime":1257.632,"body":"can"},{"speaker":"Tom Morgan","startTime":1257.642,"endTime":1258.182,"body":"do,"},{"speaker":"Tom Morgan","startTime":1258.662,"endTime":1258.742,"body":"I"},{"speaker":"Tom Morgan","startTime":1258.752,"endTime":1259.012,"body":"think"},{"speaker":"Tom Morgan","startTime":1259.022,"endTime":1259.182,"body":"in"},{"speaker":"Tom Morgan","startTime":1259.182,"endTime":1259.412,"body":"order"},{"speaker":"Tom Morgan","startTime":1259.412,"endTime":1259.552,"body":"to"},{"speaker":"Tom Morgan","startTime":1259.562,"endTime":1259.742,"body":"do"},{"speaker":"Tom Morgan","startTime":1259.742,"endTime":1259.952,"body":"that,"},{"speaker":"Tom Morgan","startTime":1259.952,"endTime":1260.132,"body":"you"},{"speaker":"Tom Morgan","startTime":1260.132,"endTime":1260.302,"body":"need"},{"speaker":"Tom Morgan","startTime":1260.302,"endTime":1260.322,"body":"to"},{"speaker":"Tom Morgan","startTime":1260.332,"endTime":1260.492,"body":"have"},{"speaker":"Tom Morgan","startTime":1260.492,"endTime":1260.572,"body":"a"},{"speaker":"Tom Morgan","startTime":1260.572,"endTime":1260.922,"body":"really"},{"speaker":"Tom Morgan","startTime":1260.922,"endTime":1261.242,"body":"solid"},{"speaker":"Tom Morgan","startTime":1261.242,"endTime":1261.862,"body":"understanding"},{"speaker":"Tom Morgan","startTime":1261.862,"endTime":1261.962,"body":"of"},{"speaker":"Tom Morgan","startTime":1261.962,"endTime":1262.512,"body":"how"},{"speaker":"Tom Morgan","startTime":1262.592,"endTime":1262.672,"body":"the"},{"speaker":"Tom Morgan","startTime":1262.972,"endTime":1263.432,"body":"business"},{"speaker":"Tom Morgan","startTime":1263.432,"endTime":1264.002,"body":"works,"},{"speaker":"Tom Morgan","startTime":1264.112,"endTime":1264.372,"body":"like"},{"speaker":"Tom Morgan","startTime":1264.372,"endTime":1264.452,"body":"the"},{"speaker":"Tom Morgan","startTime":1264.452,"endTime":1264.852,"body":"business"},{"speaker":"Tom Morgan","startTime":1264.852,"endTime":1264.962,"body":"of"},{"speaker":"Tom Morgan","startTime":1264.962,"endTime":1265.142,"body":"running"},{"speaker":"Tom Morgan","startTime":1265.142,"endTime":1265.272,"body":"your"},{"speaker":"Tom Morgan","startTime":1265.272,"endTime":1265.632,"body":"contact"},{"speaker":"Tom Morgan","startTime":1265.632,"endTime":1265.872,"body":"center,"},{"speaker":"Tom Morgan","startTime":1265.882,"endTime":1265.992,"body":"if"},{"speaker":"Tom Morgan","startTime":1265.992,"endTime":1266.132,"body":"that"},{"speaker":"Tom Morgan","startTime":1266.132,"endTime":1266.322,"body":"makes"},{"speaker":"Tom Morgan","startTime":1266.322,"endTime":1266.682,"body":"sense."},{"speaker":"Tom Morgan","startTime":1266.682,"endTime":1266.732,"body":"I"},{"speaker":"Tom Morgan","startTime":1266.732,"endTime":1266.832,"body":"don't"},{"speaker":"Tom Morgan","startTime":1266.832,"endTime":1266.852,"body":"know"},{"speaker":"Tom Morgan","startTime":1266.852,"endTime":1266.872,"body":"if"},{"speaker":"Tom Morgan","startTime":1266.873,"endTime":1267.402,"body":"you"},{"speaker":"Tom Morgan","startTime":1267.402,"endTime":1267.932,"body":"do,"},{"speaker":"Tom Morgan","startTime":1267.932,"endTime":1268.052,"body":"I'm"},{"speaker":"Tom Morgan","startTime":1268.062,"endTime":1268.142,"body":"not"},{"speaker":"Tom Morgan","startTime":1268.142,"endTime":1268.272,"body":"sure"},{"speaker":"Tom Morgan","startTime":1268.292,"endTime":1268.352,"body":"if"},{"speaker":"Tom Morgan","startTime":1268.352,"endTime":1268.442,"body":"you"},{"speaker":"Tom Morgan","startTime":1268.442,"endTime":1268.652,"body":"agree"},{"speaker":"Tom Morgan","startTime":1268.652,"endTime":1268.792,"body":"with"},{"speaker":"Tom Morgan","startTime":1268.792,"endTime":1268.952,"body":"that"},{"speaker":"Tom Morgan","startTime":1268.952,"endTime":1269.112,"body":"sort"},{"speaker":"Tom Morgan","startTime":1269.112,"endTime":1269.162,"body":"of"},{"speaker":"Tom Morgan","startTime":1269.162,"endTime":1269.562,"body":"slightly"},{"speaker":"Tom Morgan","startTime":1269.562,"endTime":1270.022,"body":"unhinged"},{"speaker":"Tom Morgan","startTime":1270.022,"endTime":1270.402,"body":"thought."},{"speaker":"Alex Baker","startTime":1270.652,"endTime":1270.822,"body":"I"},{"speaker":"Alex Baker","startTime":1271.052,"endTime":1271.272,"body":"think"},{"speaker":"Alex Baker","startTime":1271.272,"endTime":1271.342,"body":"I"},{"speaker":"Alex Baker","startTime":1271.342,"endTime":1271.512,"body":"see"},{"speaker":"Alex Baker","startTime":1271.512,"endTime":1271.622,"body":"where"},{"speaker":"Alex Baker","startTime":1271.622,"endTime":1271.792,"body":"you're"},{"speaker":"Alex Baker","startTime":1271.792,"endTime":1272.112,"body":"going."},{"speaker":"Alex Baker","startTime":1272.122,"endTime":1272.302,"body":"It's,"},{"speaker":"Alex Baker","startTime":1272.312,"endTime":1272.512,"body":"it's"},{"speaker":"Alex Baker","startTime":1272.522,"endTime":1272.932,"body":"something"},{"speaker":"Alex Baker","startTime":1272.932,"endTime":1273.242,"body":"that"},{"speaker":"Alex Baker","startTime":1273.622,"endTime":1273.962,"body":"probably"},{"speaker":"Alex Baker","startTime":1273.962,"endTime":1274.042,"body":"is"},{"speaker":"Alex Baker","startTime":1274.062,"endTime":1274.292,"body":"fresh"},{"speaker":"Alex Baker","startTime":1274.292,"endTime":1274.432,"body":"in"},{"speaker":"Alex Baker","startTime":1274.432,"endTime":1274.552,"body":"our"},{"speaker":"Alex Baker","startTime":1274.552,"endTime":1274.882,"body":"minds"},{"speaker":"Alex Baker","startTime":1274.922,"endTime":1275.062,"body":"because"},{"speaker":"Alex Baker","startTime":1275.062,"endTime":1275.202,"body":"of"},{"speaker":"Alex Baker","startTime":1275.202,"endTime":1275.402,"body":"some"},{"speaker":"Alex Baker","startTime":1275.522,"endTime":1275.552,"body":"of"},{"speaker":"Alex Baker","startTime":1275.602,"endTime":1275.712,"body":"the"},{"speaker":"Alex Baker","startTime":1275.712,"endTime":1275.992,"body":"work."},{"speaker":"Alex Baker","startTime":1276.532,"endTime":1276.792,"body":"We're"},{"speaker":"Alex Baker","startTime":1276.792,"endTime":1277.022,"body":"doing"},{"speaker":"Alex Baker","startTime":1277.022,"endTime":1277.082,"body":"at"},{"speaker":"Alex Baker","startTime":1277.092,"endTime":1277.202,"body":"the"},{"speaker":"Alex Baker","startTime":1277.202,"endTime":1277.572,"body":"moment"},{"speaker":"Alex Baker","startTime":1277.572,"endTime":1277.802,"body":"where"},{"speaker":"Alex Baker","startTime":1277.802,"endTime":1277.822,"body":"we're"},{"speaker":"Alex Baker","startTime":1278.152,"endTime":1278.902,"body":"uncovering"},{"speaker":"Alex Baker","startTime":1278.902,"endTime":1279.592,"body":"insights"},{"speaker":"Alex Baker","startTime":1279.602,"endTime":1280.252,"body":"into"},{"speaker":"Alex Baker","startTime":1280.892,"endTime":1281.112,"body":"what"},{"speaker":"Alex Baker","startTime":1281.142,"endTime":1281.332,"body":"does"},{"speaker":"Alex Baker","startTime":1281.332,"endTime":1281.612,"body":"happen"},{"speaker":"Alex Baker","startTime":1281.612,"endTime":1281.752,"body":"in"},{"speaker":"Alex Baker","startTime":1281.752,"endTime":1282.362,"body":"people's"},{"speaker":"Alex Baker","startTime":1282.652,"endTime":1282.842,"body":"call"},{"speaker":"Alex Baker","startTime":1282.842,"endTime":1283.322,"body":"centers"},{"speaker":"Alex Baker","startTime":1283.322,"endTime":1283.622,"body":"that"},{"speaker":"Alex Baker","startTime":1283.832,"endTime":1284.142,"body":"maybe"},{"speaker":"Alex Baker","startTime":1284.142,"endTime":1284.412,"body":"that"},{"speaker":"Alex Baker","startTime":1284.422,"endTime":1284.552,"body":"they're"},{"speaker":"Alex Baker","startTime":1284.552,"endTime":1284.752,"body":"not"},{"speaker":"Alex Baker","startTime":1284.772,"endTime":1285.572,"body":"necessarily"},{"speaker":"Alex Baker","startTime":1285.582,"endTime":1285.972,"body":"aware"},{"speaker":"Alex Baker","startTime":1285.972,"endTime":1286.192,"body":"of."},{"speaker":"Alex Baker","startTime":1286.192,"endTime":1286.482,"body":"So."},{"speaker":"Alex Baker","startTime":1287.077,"endTime":1287.587,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":1288.017,"endTime":1288.257,"body":"it's"},{"speaker":"Alex Baker","startTime":1288.257,"endTime":1288.397,"body":"a"},{"speaker":"Alex Baker","startTime":1288.537,"endTime":1288.977,"body":"fast"},{"speaker":"Alex Baker","startTime":1289.057,"endTime":1289.607,"body":"evolving"},{"speaker":"Alex Baker","startTime":1289.607,"endTime":1290.027,"body":"space,"},{"speaker":"Alex Baker","startTime":1290.057,"endTime":1290.287,"body":"isn't"},{"speaker":"Alex Baker","startTime":1290.287,"endTime":1290.357,"body":"it?"},{"speaker":"Alex Baker","startTime":1290.597,"endTime":1290.887,"body":"The"},{"speaker":"Alex Baker","startTime":1290.887,"endTime":1291.107,"body":"thing"},{"speaker":"Alex Baker","startTime":1291.107,"endTime":1291.167,"body":"I"},{"speaker":"Alex Baker","startTime":1291.167,"endTime":1291.407,"body":"was"},{"speaker":"Alex Baker","startTime":1291.467,"endTime":1291.647,"body":"going"},{"speaker":"Alex Baker","startTime":1291.647,"endTime":1291.717,"body":"to"},{"speaker":"Alex Baker","startTime":1291.717,"endTime":1291.947,"body":"point"},{"speaker":"Alex Baker","startTime":1291.967,"endTime":1292.117,"body":"out"},{"speaker":"Alex Baker","startTime":1292.147,"endTime":1292.287,"body":"is"},{"speaker":"Alex Baker","startTime":1292.287,"endTime":1292.517,"body":"that"},{"speaker":"Alex Baker","startTime":1292.947,"endTime":1293.307,"body":"whether"},{"speaker":"Alex Baker","startTime":1293.307,"endTime":1293.437,"body":"it's"},{"speaker":"Alex Baker","startTime":1293.437,"endTime":1293.527,"body":"an"},{"speaker":"Alex Baker","startTime":1293.527,"endTime":1293.867,"body":"Amazon"},{"speaker":"Alex Baker","startTime":1293.867,"endTime":1294.287,"body":"Connect"},{"speaker":"Alex Baker","startTime":1294.287,"endTime":1294.347,"body":"or"},{"speaker":"Alex Baker","startTime":1294.347,"endTime":1294.627,"body":"whether"},{"speaker":"Alex Baker","startTime":1294.627,"endTime":1294.777,"body":"it's"},{"speaker":"Alex Baker","startTime":1294.777,"endTime":1294.917,"body":"one"},{"speaker":"Alex Baker","startTime":1294.917,"endTime":1295.027,"body":"of"},{"speaker":"Alex Baker","startTime":1295.257,"endTime":1295.387,"body":"the"},{"speaker":"Alex Baker","startTime":1295.387,"endTime":1295.617,"body":"other"},{"speaker":"Alex Baker","startTime":1295.677,"endTime":1296.007,"body":"contact"},{"speaker":"Alex Baker","startTime":1296.007,"endTime":1296.307,"body":"center"},{"speaker":"Alex Baker","startTime":1296.307,"endTime":1296.427,"body":"as"},{"speaker":"Alex Baker","startTime":1296.427,"endTime":1296.497,"body":"a"},{"speaker":"Alex Baker","startTime":1296.497,"endTime":1296.857,"body":"service"},{"speaker":"Alex Baker","startTime":1296.867,"endTime":1297.497,"body":"providers,"},{"speaker":"Alex Baker","startTime":1297.747,"endTime":1297.837,"body":"I"},{"speaker":"Alex Baker","startTime":1297.847,"endTime":1298.037,"body":"think"},{"speaker":"Alex Baker","startTime":1298.047,"endTime":1298.147,"body":"the"},{"speaker":"Alex Baker","startTime":1298.147,"endTime":1298.437,"body":"pace"},{"speaker":"Alex Baker","startTime":1298.437,"endTime":1298.567,"body":"of"},{"speaker":"Alex Baker","startTime":1298.567,"endTime":1299.387,"body":"innovation"},{"speaker":"Alex Baker","startTime":1299.957,"endTime":1300.487,"body":"is"},{"speaker":"Alex Baker","startTime":1301.287,"endTime":1302.077,"body":"massively"},{"speaker":"Alex Baker","startTime":1302.127,"endTime":1302.717,"body":"increased"},{"speaker":"Alex Baker","startTime":1302.747,"endTime":1303.157,"body":"compared"},{"speaker":"Alex Baker","startTime":1303.157,"endTime":1303.457,"body":"to"},{"speaker":"Alex Baker","startTime":1303.817,"endTime":1304.287,"body":"maybe"},{"speaker":"Alex Baker","startTime":1304.287,"endTime":1304.487,"body":"where"},{"speaker":"Alex Baker","startTime":1304.487,"endTime":1304.587,"body":"it"},{"speaker":"Alex Baker","startTime":1304.587,"endTime":1304.887,"body":"was"},{"speaker":"Alex Baker","startTime":1305.077,"endTime":1305.267,"body":"10"},{"speaker":"Alex Baker","startTime":1305.317,"endTime":1305.547,"body":"years"},{"speaker":"Alex Baker","startTime":1305.557,"endTime":1305.787,"body":"ago,"},{"speaker":"Alex Baker","startTime":1305.787,"endTime":1305.927,"body":"where"},{"speaker":"Alex Baker","startTime":1305.927,"endTime":1306.057,"body":"you"},{"speaker":"Alex Baker","startTime":1306.057,"endTime":1306.307,"body":"might"},{"speaker":"Alex Baker","startTime":1306.307,"endTime":1306.417,"body":"be"},{"speaker":"Alex Baker","startTime":1306.417,"endTime":1306.567,"body":"on"},{"speaker":"Alex Baker","startTime":1306.567,"endTime":1306.727,"body":"a"},{"speaker":"Alex Baker","startTime":1307.297,"endTime":1307.487,"body":"more"},{"speaker":"Alex Baker","startTime":1307.487,"endTime":1307.587,"body":"of"},{"speaker":"Alex Baker","startTime":1307.587,"endTime":1307.637,"body":"a"},{"speaker":"Alex Baker","startTime":1307.637,"endTime":1308.047,"body":"legacy"},{"speaker":"Alex Baker","startTime":1308.047,"endTime":1308.707,"body":"platform"},{"speaker":"Alex Baker","startTime":1309.077,"endTime":1309.207,"body":"and"},{"speaker":"Alex Baker","startTime":1309.427,"endTime":1309.667,"body":"it"},{"speaker":"Alex Baker","startTime":1309.707,"endTime":1310.067,"body":"didn't"},{"speaker":"Alex Baker","startTime":1310.147,"endTime":1310.557,"body":"really"},{"speaker":"Alex Baker","startTime":1310.557,"endTime":1310.927,"body":"evolve"},{"speaker":"Alex Baker","startTime":1310.947,"endTime":1311.437,"body":"much,"},{"speaker":"Alex Baker","startTime":1311.477,"endTime":1311.777,"body":"maybe"},{"speaker":"Alex Baker","startTime":1311.777,"endTime":1311.897,"body":"you"},{"speaker":"Alex Baker","startTime":1311.897,"endTime":1312.127,"body":"do"},{"speaker":"Alex Baker","startTime":1312.127,"endTime":1312.377,"body":"a."},{"speaker":"Alex Baker","startTime":1312.682,"endTime":1312.922,"body":"Like"},{"speaker":"Alex Baker","startTime":1312.922,"endTime":1313.012,"body":"a"},{"speaker":"Alex Baker","startTime":1313.022,"endTime":1313.532,"body":"yearly"},{"speaker":"Alex Baker","startTime":1313.612,"endTime":1314.182,"body":"update"},{"speaker":"Alex Baker","startTime":1314.322,"endTime":1314.482,"body":"or"},{"speaker":"Alex Baker","startTime":1314.482,"endTime":1314.922,"body":"something"},{"speaker":"Alex Baker","startTime":1314.922,"endTime":1315.062,"body":"to"},{"speaker":"Alex Baker","startTime":1315.062,"endTime":1315.322,"body":"the"},{"speaker":"Alex Baker","startTime":1315.332,"endTime":1315.842,"body":"platform,"},{"speaker":"Alex Baker","startTime":1315.842,"endTime":1316.112,"body":"but"},{"speaker":"Alex Baker","startTime":1316.512,"endTime":1316.672,"body":"there"},{"speaker":"Alex Baker","startTime":1316.672,"endTime":1316.952,"body":"wasn't"},{"speaker":"Alex Baker","startTime":1316.982,"endTime":1317.142,"body":"this"},{"speaker":"Alex Baker","startTime":1317.142,"endTime":1317.342,"body":"sort"},{"speaker":"Alex Baker","startTime":1317.342,"endTime":1317.382,"body":"of"},{"speaker":"Alex Baker","startTime":1317.432,"endTime":1317.842,"body":"trickle"},{"speaker":"Alex Baker","startTime":1317.852,"endTime":1318.172,"body":"feed"},{"speaker":"Alex Baker","startTime":1318.172,"endTime":1318.462,"body":"of,"},{"speaker":"Alex Baker","startTime":1319.132,"endTime":1319.472,"body":"of"},{"speaker":"Alex Baker","startTime":1319.532,"endTime":1320.212,"body":"updates"},{"speaker":"Alex Baker","startTime":1320.492,"endTime":1320.822,"body":"and"},{"speaker":"Alex Baker","startTime":1320.852,"endTime":1321.102,"body":"new"},{"speaker":"Alex Baker","startTime":1321.112,"endTime":1322.092,"body":"capabilities,"},{"speaker":"Alex Baker","startTime":1322.412,"endTime":1322.862,"body":"whereas,"},{"speaker":"Alex Baker","startTime":1322.862,"endTime":1323.192,"body":"because"},{"speaker":"Alex Baker","startTime":1323.192,"endTime":1323.652,"body":"that's"},{"speaker":"Alex Baker","startTime":1323.772,"endTime":1324.212,"body":"happening"},{"speaker":"Alex Baker","startTime":1324.212,"endTime":1324.332,"body":"in"},{"speaker":"Alex Baker","startTime":1324.332,"endTime":1324.712,"body":"something"},{"speaker":"Alex Baker","startTime":1324.712,"endTime":1324.932,"body":"like"},{"speaker":"Alex Baker","startTime":1324.932,"endTime":1325.282,"body":"Amazon"},{"speaker":"Alex Baker","startTime":1325.282,"endTime":1325.852,"body":"connect,"},{"speaker":"Alex Baker","startTime":1326.172,"endTime":1326.672,"body":"it's"},{"speaker":"Alex Baker","startTime":1326.852,"endTime":1327.042,"body":"of"},{"speaker":"Alex Baker","startTime":1327.072,"endTime":1327.592,"body":"benefit"},{"speaker":"Alex Baker","startTime":1327.672,"endTime":1327.862,"body":"to"},{"speaker":"Alex Baker","startTime":1327.862,"endTime":1328.152,"body":"you"},{"speaker":"Alex Baker","startTime":1328.152,"endTime":1328.482,"body":"as"},{"speaker":"Alex Baker","startTime":1328.602,"endTime":1328.982,"body":"the"},{"speaker":"Alex Baker","startTime":1328.982,"endTime":1329.512,"body":"user,"},{"speaker":"Alex Baker","startTime":1329.752,"endTime":1330.082,"body":"whatever"},{"speaker":"Alex Baker","startTime":1330.082,"endTime":1330.262,"body":"your"},{"speaker":"Alex Baker","startTime":1330.262,"endTime":1330.892,"body":"persona"},{"speaker":"Alex Baker","startTime":1331.292,"endTime":1331.472,"body":"to"},{"speaker":"Alex Baker","startTime":1331.472,"endTime":1331.702,"body":"keep"},{"speaker":"Alex Baker","startTime":1331.712,"endTime":1331.842,"body":"up"},{"speaker":"Alex Baker","startTime":1331.842,"endTime":1332.032,"body":"to,"},{"speaker":"Alex Baker","startTime":1332.262,"endTime":1332.452,"body":"up"},{"speaker":"Alex Baker","startTime":1332.452,"endTime":1332.572,"body":"to"},{"speaker":"Alex Baker","startTime":1332.572,"endTime":1332.812,"body":"date"},{"speaker":"Alex Baker","startTime":1332.812,"endTime":1332.942,"body":"with"},{"speaker":"Alex Baker","startTime":1332.952,"endTime":1333.182,"body":"those"},{"speaker":"Alex Baker","startTime":1333.182,"endTime":1333.672,"body":"things."},{"speaker":"Alex Baker","startTime":1334.052,"endTime":1334.212,"body":"You"},{"speaker":"Alex Baker","startTime":1334.212,"endTime":1334.422,"body":"look"},{"speaker":"Alex Baker","startTime":1334.422,"endTime":1334.472,"body":"at"},{"speaker":"Alex Baker","startTime":1334.482,"endTime":1334.702,"body":"some"},{"speaker":"Alex Baker","startTime":1334.702,"endTime":1334.752,"body":"of"},{"speaker":"Alex Baker","startTime":1334.762,"endTime":1335.202,"body":"the"},{"speaker":"Alex Baker","startTime":1335.472,"endTime":1335.852,"body":"things"},{"speaker":"Alex Baker","startTime":1335.852,"endTime":1335.962,"body":"that"},{"speaker":"Alex Baker","startTime":1335.962,"endTime":1336.042,"body":"have"},{"speaker":"Alex Baker","startTime":1336.042,"endTime":1336.242,"body":"been"},{"speaker":"Alex Baker","startTime":1336.242,"endTime":1336.732,"body":"released"},{"speaker":"Alex Baker","startTime":1336.762,"endTime":1337.462,"body":"recently."},{"speaker":"Alex Baker","startTime":1337.512,"endTime":1337.802,"body":"Things"},{"speaker":"Alex Baker","startTime":1337.802,"endTime":1338.082,"body":"like"},{"speaker":"Alex Baker","startTime":1338.082,"endTime":1338.512,"body":"the"},{"speaker":"Alex Baker","startTime":1338.562,"endTime":1338.692,"body":"the"},{"speaker":"Alex Baker","startTime":1338.692,"endTime":1338.932,"body":"real"},{"speaker":"Alex Baker","startTime":1338.932,"endTime":1339.212,"body":"time"},{"speaker":"Alex Baker","startTime":1339.212,"endTime":1340.032,"body":"dashboarding"},{"speaker":"Alex Baker","startTime":1340.032,"endTime":1340.162,"body":"that's"},{"speaker":"Alex Baker","startTime":1340.412,"endTime":1340.852,"body":"improved"},{"speaker":"Alex Baker","startTime":1340.852,"endTime":1341.322,"body":"massively"},{"speaker":"Alex Baker","startTime":1341.322,"endTime":1341.482,"body":"over"},{"speaker":"Alex Baker","startTime":1341.512,"endTime":1341.632,"body":"the"},{"speaker":"Alex Baker","startTime":1341.632,"endTime":1341.882,"body":"last"},{"speaker":"Alex Baker","startTime":1341.882,"endTime":1342.062,"body":"few"},{"speaker":"Alex Baker","startTime":1342.062,"endTime":1342.552,"body":"months."},{"speaker":"Alex Baker","startTime":1342.872,"endTime":1343.112,"body":"So"},{"speaker":"Alex Baker","startTime":1343.112,"endTime":1343.232,"body":"if"},{"speaker":"Alex Baker","startTime":1343.232,"endTime":1343.372,"body":"you"},{"speaker":"Alex Baker","startTime":1343.372,"endTime":1343.522,"body":"were"},{"speaker":"Alex Baker","startTime":1343.522,"endTime":1343.592,"body":"a"},{"speaker":"Alex Baker","startTime":1343.592,"endTime":1343.982,"body":"Connect"},{"speaker":"Alex Baker","startTime":1343.982,"endTime":1344.332,"body":"user,"},{"speaker":"Alex Baker","startTime":1344.386,"endTime":1344.846,"body":"adopted"},{"speaker":"Alex Baker","startTime":1344.846,"endTime":1345.186,"body":"Connect"},{"speaker":"Alex Baker","startTime":1345.186,"endTime":1345.246,"body":"a"},{"speaker":"Alex Baker","startTime":1345.246,"endTime":1345.486,"body":"year"},{"speaker":"Alex Baker","startTime":1345.486,"endTime":1345.916,"body":"ago,"},{"speaker":"Alex Baker","startTime":1346.426,"endTime":1346.646,"body":"you"},{"speaker":"Alex Baker","startTime":1346.646,"endTime":1346.836,"body":"might"},{"speaker":"Alex Baker","startTime":1346.836,"endTime":1346.956,"body":"have"},{"speaker":"Alex Baker","startTime":1346.956,"endTime":1347.176,"body":"looked"},{"speaker":"Alex Baker","startTime":1347.176,"endTime":1347.226,"body":"at"},{"speaker":"Alex Baker","startTime":1347.256,"endTime":1347.376,"body":"the"},{"speaker":"Alex Baker","startTime":1347.376,"endTime":1347.596,"body":"real"},{"speaker":"Alex Baker","startTime":1347.596,"endTime":1347.856,"body":"time"},{"speaker":"Alex Baker","startTime":1347.856,"endTime":1348.396,"body":"reports"},{"speaker":"Alex Baker","startTime":1348.436,"endTime":1348.686,"body":"back"},{"speaker":"Alex Baker","startTime":1348.686,"endTime":1348.946,"body":"then"},{"speaker":"Alex Baker","startTime":1348.946,"endTime":1349.096,"body":"and"},{"speaker":"Alex Baker","startTime":1349.096,"endTime":1349.436,"body":"thought,"},{"speaker":"Alex Baker","startTime":1350.036,"endTime":1350.266,"body":"yeah,"},{"speaker":"Alex Baker","startTime":1350.576,"endTime":1350.686,"body":"they're"},{"speaker":"Alex Baker","startTime":1350.686,"endTime":1350.936,"body":"not"},{"speaker":"Alex Baker","startTime":1350.966,"endTime":1351.316,"body":"great."},{"speaker":"Alex Baker","startTime":1351.326,"endTime":1351.426,"body":"They're"},{"speaker":"Alex Baker","startTime":1351.426,"endTime":1351.766,"body":"quite,"},{"speaker":"Alex Baker","startTime":1352.096,"endTime":1352.816,"body":"tabular."},{"speaker":"Alex Baker","startTime":1352.846,"endTime":1352.956,"body":"They"},{"speaker":"Alex Baker","startTime":1352.956,"endTime":1353.116,"body":"don't"},{"speaker":"Alex Baker","startTime":1353.146,"endTime":1353.316,"body":"give"},{"speaker":"Alex Baker","startTime":1353.316,"endTime":1353.626,"body":"me"},{"speaker":"Alex Baker","startTime":1353.866,"endTime":1353.976,"body":"the"},{"speaker":"Alex Baker","startTime":1353.976,"endTime":1354.686,"body":"flexibility"},{"speaker":"Alex Baker","startTime":1354.686,"endTime":1354.766,"body":"I"},{"speaker":"Alex Baker","startTime":1354.766,"endTime":1355.206,"body":"need."},{"speaker":"Alex Baker","startTime":1355.726,"endTime":1356.176,"body":"Whereas"},{"speaker":"Alex Baker","startTime":1356.176,"endTime":1356.666,"body":"now,"},{"speaker":"Alex Baker","startTime":1357.046,"endTime":1357.196,"body":"if"},{"speaker":"Alex Baker","startTime":1357.196,"endTime":1357.406,"body":"you're"},{"speaker":"Alex Baker","startTime":1357.406,"endTime":1357.756,"body":"aware"},{"speaker":"Alex Baker","startTime":1357.756,"endTime":1357.906,"body":"of"},{"speaker":"Alex Baker","startTime":1357.906,"endTime":1358.106,"body":"those"},{"speaker":"Alex Baker","startTime":1358.106,"endTime":1358.596,"body":"changes,"},{"speaker":"Alex Baker","startTime":1358.596,"endTime":1358.686,"body":"you"},{"speaker":"Alex Baker","startTime":1358.686,"endTime":1358.996,"body":"might"},{"speaker":"Alex Baker","startTime":1359.096,"endTime":1359.286,"body":"go"},{"speaker":"Alex Baker","startTime":1359.306,"endTime":1359.536,"body":"back"},{"speaker":"Alex Baker","startTime":1359.536,"endTime":1359.946,"body":"in"},{"speaker":"Alex Baker","startTime":1359.996,"endTime":1360.176,"body":"and"},{"speaker":"Alex Baker","startTime":1360.176,"endTime":1360.286,"body":"it"},{"speaker":"Alex Baker","startTime":1360.286,"endTime":1360.526,"body":"might"},{"speaker":"Alex Baker","startTime":1360.526,"endTime":1360.656,"body":"sort"},{"speaker":"Alex Baker","startTime":1360.656,"endTime":1360.736,"body":"of"},{"speaker":"Alex Baker","startTime":1360.736,"endTime":1360.936,"body":"fit"},{"speaker":"Alex Baker","startTime":1360.936,"endTime":1361.046,"body":"your"},{"speaker":"Alex Baker","startTime":1361.046,"endTime":1361.266,"body":"needs"},{"speaker":"Alex Baker","startTime":1361.266,"endTime":1361.326,"body":"a"},{"speaker":"Alex Baker","startTime":1361.326,"endTime":1361.586,"body":"bit,"},{"speaker":"Alex Baker","startTime":1361.666,"endTime":1361.726,"body":"a"},{"speaker":"Alex Baker","startTime":1361.726,"endTime":1361.876,"body":"bit"},{"speaker":"Alex Baker","startTime":1361.876,"endTime":1362.326,"body":"closer."},{"speaker":"Tom Morgan","startTime":1362.576,"endTime":1362.986,"body":"Yes,"},{"speaker":"Tom Morgan","startTime":1363.056,"endTime":1363.396,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1363.396,"endTime":1363.556,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1363.556,"endTime":1363.646,"body":"I"},{"speaker":"Tom Morgan","startTime":1363.646,"endTime":1363.836,"body":"think"},{"speaker":"Tom Morgan","startTime":1363.836,"endTime":1363.906,"body":"what"},{"speaker":"Tom Morgan","startTime":1363.906,"endTime":1363.916,"body":"I"},{"speaker":"Tom Morgan","startTime":1363.916,"endTime":1364.086,"body":"was"},{"speaker":"Tom Morgan","startTime":1364.086,"endTime":1364.436,"body":"thinking"},{"speaker":"Tom Morgan","startTime":1364.436,"endTime":1364.616,"body":"is"},{"speaker":"Tom Morgan","startTime":1364.626,"endTime":1364.836,"body":"as"},{"speaker":"Tom Morgan","startTime":1364.836,"endTime":1365.196,"body":"well,"},{"speaker":"Tom Morgan","startTime":1365.416,"endTime":1365.656,"body":"like,"},{"speaker":"Tom Morgan","startTime":1365.656,"endTime":1365.766,"body":"if"},{"speaker":"Tom Morgan","startTime":1365.766,"endTime":1365.896,"body":"you"},{"speaker":"Tom Morgan","startTime":1365.916,"endTime":1366.096,"body":"go"},{"speaker":"Tom Morgan","startTime":1366.096,"endTime":1366.206,"body":"and"},{"speaker":"Tom Morgan","startTime":1366.216,"endTime":1366.576,"body":"look"},{"speaker":"Tom Morgan","startTime":1366.586,"endTime":1366.606,"body":"at"},{"speaker":"Tom Morgan","startTime":1366.616,"endTime":1366.836,"body":"a,"},{"speaker":"Tom Morgan","startTime":1366.966,"endTime":1367.076,"body":"you"},{"speaker":"Tom Morgan","startTime":1367.076,"endTime":1367.216,"body":"know,"},{"speaker":"Tom Morgan","startTime":1367.226,"endTime":1367.236,"body":"a"},{"speaker":"Tom Morgan","startTime":1367.236,"endTime":1367.466,"body":"well"},{"speaker":"Tom Morgan","startTime":1367.466,"endTime":1367.646,"body":"run"},{"speaker":"Tom Morgan","startTime":1367.646,"endTime":1368.016,"body":"contact"},{"speaker":"Tom Morgan","startTime":1368.016,"endTime":1368.276,"body":"center,"},{"speaker":"Tom Morgan","startTime":1368.306,"endTime":1368.546,"body":"there's"},{"speaker":"Tom Morgan","startTime":1368.546,"endTime":1368.856,"body":"key"},{"speaker":"Tom Morgan","startTime":1368.856,"endTime":1369.246,"body":"people"},{"speaker":"Tom Morgan","startTime":1369.246,"endTime":1369.396,"body":"in"},{"speaker":"Tom Morgan","startTime":1369.406,"endTime":1369.486,"body":"there,"},{"speaker":"Tom Morgan","startTime":1369.736,"endTime":1369.916,"body":"like"},{"speaker":"Tom Morgan","startTime":1369.986,"endTime":1370.936,"body":"experienced"},{"speaker":"Tom Morgan","startTime":1371.066,"endTime":1371.716,"body":"agents"},{"speaker":"Tom Morgan","startTime":1374.236,"endTime":1374.416,"body":"They"},{"speaker":"Tom Morgan","startTime":1374.416,"endTime":1374.916,"body":"have"},{"speaker":"Tom Morgan","startTime":1374.976,"endTime":1375.236,"body":"all"},{"speaker":"Tom Morgan","startTime":1375.256,"endTime":1375.476,"body":"like"},{"speaker":"Tom Morgan","startTime":1375.476,"endTime":1375.626,"body":"they've"},{"speaker":"Tom Morgan","startTime":1375.626,"endTime":1375.806,"body":"seen"},{"speaker":"Tom Morgan","startTime":1375.806,"endTime":1375.856,"body":"it"},{"speaker":"Tom Morgan","startTime":1375.866,"endTime":1375.966,"body":"all"},{"speaker":"Tom Morgan","startTime":1375.966,"endTime":1376.436,"body":"before"},{"speaker":"Tom Morgan","startTime":1376.486,"endTime":1376.716,"body":"right"},{"speaker":"Tom Morgan","startTime":1376.716,"endTime":1376.816,"body":"so"},{"speaker":"Tom Morgan","startTime":1376.816,"endTime":1376.966,"body":"they"},{"speaker":"Tom Morgan","startTime":1376.966,"endTime":1377.376,"body":"know"},{"speaker":"Tom Morgan","startTime":1377.416,"endTime":1378.176,"body":"instinctively"},{"speaker":"Tom Morgan","startTime":1378.176,"endTime":1378.386,"body":"what"},{"speaker":"Tom Morgan","startTime":1378.386,"endTime":1378.476,"body":"to"},{"speaker":"Tom Morgan","startTime":1378.476,"endTime":1378.756,"body":"do"},{"speaker":"Tom Morgan","startTime":1378.986,"endTime":1379.166,"body":"and"},{"speaker":"Tom Morgan","startTime":1379.186,"endTime":1379.406,"body":"you"},{"speaker":"Tom Morgan","startTime":1379.406,"endTime":1379.766,"body":"kind"},{"speaker":"Tom Morgan","startTime":1379.766,"endTime":1379.886,"body":"of"},{"speaker":"Tom Morgan","startTime":1379.886,"endTime":1380.046,"body":"want"},{"speaker":"Tom Morgan","startTime":1380.046,"endTime":1380.176,"body":"to"},{"speaker":"Tom Morgan","startTime":1380.336,"endTime":1380.826,"body":"somehow"},{"speaker":"Tom Morgan","startTime":1380.946,"endTime":1381.106,"body":"bottle"},{"speaker":"Tom Morgan","startTime":1381.336,"endTime":1381.596,"body":"that"},{"speaker":"Tom Morgan","startTime":1381.746,"endTime":1382.526,"body":"institutional"},{"speaker":"Tom Morgan","startTime":1382.526,"endTime":1382.886,"body":"knowledge"},{"speaker":"Tom Morgan","startTime":1382.896,"endTime":1383.016,"body":"you"},{"speaker":"Tom Morgan","startTime":1383.016,"endTime":1383.166,"body":"want"},{"speaker":"Tom Morgan","startTime":1383.166,"endTime":1383.246,"body":"to"},{"speaker":"Tom Morgan","startTime":1383.246,"endTime":1383.426,"body":"kind"},{"speaker":"Tom Morgan","startTime":1383.426,"endTime":1383.586,"body":"of"},{"speaker":"Tom Morgan","startTime":1383.966,"endTime":1384.146,"body":"get"},{"speaker":"Tom Morgan","startTime":1384.146,"endTime":1384.256,"body":"it"},{"speaker":"Tom Morgan","startTime":1384.256,"endTime":1384.396,"body":"and"},{"speaker":"Tom Morgan","startTime":1384.396,"endTime":1384.636,"body":"write"},{"speaker":"Tom Morgan","startTime":1384.636,"endTime":1384.676,"body":"it"},{"speaker":"Tom Morgan","startTime":1384.696,"endTime":1384.916,"body":"down"},{"speaker":"Tom Morgan","startTime":1384.916,"endTime":1385.096,"body":"into"},{"speaker":"Tom Morgan","startTime":1385.106,"endTime":1385.626,"body":"something"},{"speaker":"Tom Morgan","startTime":1385.636,"endTime":1385.816,"body":"like"},{"speaker":"Tom Morgan","startTime":1385.816,"endTime":1385.886,"body":"a"},{"speaker":"Tom Morgan","startTime":1385.886,"endTime":1386.226,"body":"playbook"},{"speaker":"Tom Morgan","startTime":1386.226,"endTime":1386.236,"body":"or"},{"speaker":"Tom Morgan","startTime":1386.236,"endTime":1386.316,"body":"a"},{"speaker":"Tom Morgan","startTime":1386.546,"endTime":1386.976,"body":"guide"},{"speaker":"Tom Morgan","startTime":1386.976,"endTime":1387.056,"body":"or"},{"speaker":"Tom Morgan","startTime":1387.086,"endTime":1387.556,"body":"something"},{"speaker":"Tom Morgan","startTime":1387.556,"endTime":1387.686,"body":"and"},{"speaker":"Tom Morgan","startTime":1387.686,"endTime":1388.126,"body":"capture"},{"speaker":"Tom Morgan","startTime":1388.126,"endTime":1388.266,"body":"it"},{"speaker":"Tom Morgan","startTime":1388.276,"endTime":1388.536,"body":"for"},{"speaker":"Tom Morgan","startTime":1388.676,"endTime":1388.786,"body":"the"},{"speaker":"Tom Morgan","startTime":1388.786,"endTime":1389.276,"body":"future"},{"speaker":"Tom Morgan","startTime":1389.546,"endTime":1389.726,"body":"because"},{"speaker":"Tom Morgan","startTime":1389.726,"endTime":1389.776,"body":"it"},{"speaker":"Tom Morgan","startTime":1389.786,"endTime":1390.086,"body":"helps"},{"speaker":"Tom Morgan","startTime":1390.136,"endTime":1390.326,"body":"really"},{"speaker":"Tom Morgan","startTime":1390.326,"endTime":1390.516,"body":"helps"},{"speaker":"Tom Morgan","startTime":1390.516,"endTime":1390.596,"body":"with"},{"speaker":"Tom Morgan","startTime":1390.616,"endTime":1391.056,"body":"training"},{"speaker":"Tom Morgan","startTime":1391.056,"endTime":1391.226,"body":"but"},{"speaker":"Tom Morgan","startTime":1391.276,"endTime":1391.356,"body":"I"},{"speaker":"Tom Morgan","startTime":1391.356,"endTime":1391.566,"body":"think"},{"speaker":"Tom Morgan","startTime":1391.566,"endTime":1391.636,"body":"it"},{"speaker":"Tom Morgan","startTime":1391.636,"endTime":1391.886,"body":"will"},{"speaker":"Tom Morgan","startTime":1391.896,"endTime":1392.036,"body":"also"},{"speaker":"Tom Morgan","startTime":1392.036,"endTime":1392.336,"body":"help"},{"speaker":"Tom Morgan","startTime":1392.336,"endTime":1392.486,"body":"some"},{"speaker":"Tom Morgan","startTime":1392.486,"endTime":1392.516,"body":"of"},{"speaker":"Tom Morgan","startTime":1392.516,"endTime":1392.546,"body":"this"},{"speaker":"Tom Morgan","startTime":1392.546,"endTime":1393.026,"body":"AI"},{"speaker":"Tom Morgan","startTime":1393.036,"endTime":1393.326,"body":"stuff"},{"speaker":"Tom Morgan","startTime":1393.326,"endTime":1393.396,"body":"and"},{"speaker":"Tom Morgan","startTime":1393.396,"endTime":1393.486,"body":"we"},{"speaker":"Tom Morgan","startTime":1393.496,"endTime":1393.776,"body":"actually"},{"speaker":"Tom Morgan","startTime":1393.866,"endTime":1394.076,"body":"this"},{"speaker":"Tom Morgan","startTime":1394.076,"endTime":1394.246,"body":"is"},{"speaker":"Tom Morgan","startTime":1394.306,"endTime":1394.766,"body":"maybe"},{"speaker":"Tom Morgan","startTime":1394.766,"endTime":1394.816,"body":"a"},{"speaker":"Tom Morgan","startTime":1394.816,"endTime":1394.966,"body":"good"},{"speaker":"Tom Morgan","startTime":1394.966,"endTime":1395.196,"body":"time"},{"speaker":"Tom Morgan","startTime":1395.196,"endTime":1395.286,"body":"to"},{"speaker":"Tom Morgan","startTime":1395.286,"endTime":1395.426,"body":"come"},{"speaker":"Tom Morgan","startTime":1395.426,"endTime":1395.546,"body":"on"},{"speaker":"Tom Morgan","startTime":1395.556,"endTime":1395.576,"body":"to"},{"speaker":"Tom Morgan","startTime":1395.586,"endTime":1395.766,"body":"some"},{"speaker":"Tom Morgan","startTime":1395.766,"endTime":1395.826,"body":"of"},{"speaker":"Tom Morgan","startTime":1395.826,"endTime":1395.916,"body":"that"},{"speaker":"Tom Morgan","startTime":1395.926,"endTime":1396.236,"body":"AI"},{"speaker":"Tom Morgan","startTime":1396.246,"endTime":1396.546,"body":"stuff"},{"speaker":"Tom Morgan","startTime":1396.566,"endTime":1396.976,"body":"because"},{"speaker":"Tom Morgan","startTime":1397.636,"endTime":1397.806,"body":"You"},{"speaker":"Tom Morgan","startTime":1397.806,"endTime":1398.016,"body":"know,"},{"speaker":"Tom Morgan","startTime":1398.326,"endTime":1398.456,"body":"we"},{"speaker":"Tom Morgan","startTime":1398.456,"endTime":1398.656,"body":"talk"},{"speaker":"Tom Morgan","startTime":1398.656,"endTime":1398.716,"body":"a"},{"speaker":"Tom Morgan","startTime":1398.716,"endTime":1398.906,"body":"lot"},{"speaker":"Tom Morgan","startTime":1398.916,"endTime":1399.286,"body":"about"},{"speaker":"Tom Morgan","startTime":1399.406,"endTime":1399.926,"body":"I"},{"speaker":"Tom Morgan","startTime":1399.926,"endTime":1400.046,"body":"in"},{"speaker":"Tom Morgan","startTime":1400.046,"endTime":1400.126,"body":"the"},{"speaker":"Tom Morgan","startTime":1400.126,"endTime":1400.476,"body":"contact"},{"speaker":"Tom Morgan","startTime":1400.476,"endTime":1400.966,"body":"center."},{"speaker":"Tom Morgan","startTime":1401.066,"endTime":1401.586,"body":"And"},{"speaker":"Tom Morgan","startTime":1402.136,"endTime":1402.206,"body":"I"},{"speaker":"Tom Morgan","startTime":1402.206,"endTime":1402.446,"body":"think"},{"speaker":"Tom Morgan","startTime":1402.446,"endTime":1402.646,"body":"it's"},{"speaker":"Tom Morgan","startTime":1402.646,"endTime":1403.146,"body":"tempting"},{"speaker":"Tom Morgan","startTime":1403.146,"endTime":1403.396,"body":"to"},{"speaker":"Tom Morgan","startTime":1403.566,"endTime":1403.786,"body":"think"},{"speaker":"Tom Morgan","startTime":1403.786,"endTime":1403.856,"body":"like"},{"speaker":"Tom Morgan","startTime":1403.906,"endTime":1404.046,"body":"the"},{"speaker":"Tom Morgan","startTime":1404.056,"endTime":1404.636,"body":"easy"},{"speaker":"Tom Morgan","startTime":1404.676,"endTime":1405.226,"body":"reductionist"},{"speaker":"Tom Morgan","startTime":1405.246,"endTime":1405.616,"body":"view,"},{"speaker":"Tom Morgan","startTime":1405.646,"endTime":1405.716,"body":"I"},{"speaker":"Tom Morgan","startTime":1405.716,"endTime":1406.026,"body":"think,"},{"speaker":"Tom Morgan","startTime":1406.026,"endTime":1406.206,"body":"is"},{"speaker":"Tom Morgan","startTime":1406.216,"endTime":1406.626,"body":"that"},{"speaker":"Tom Morgan","startTime":1406.836,"endTime":1407.136,"body":"I"},{"speaker":"Tom Morgan","startTime":1407.136,"endTime":1407.276,"body":"is"},{"speaker":"Tom Morgan","startTime":1407.276,"endTime":1407.386,"body":"going"},{"speaker":"Tom Morgan","startTime":1407.386,"endTime":1407.426,"body":"to"},{"speaker":"Tom Morgan","startTime":1407.476,"endTime":1407.696,"body":"take"},{"speaker":"Tom Morgan","startTime":1407.696,"endTime":1407.806,"body":"all"},{"speaker":"Tom Morgan","startTime":1407.806,"endTime":1407.906,"body":"the"},{"speaker":"Tom Morgan","startTime":1407.906,"endTime":1408.316,"body":"jobs,"},{"speaker":"Tom Morgan","startTime":1408.356,"endTime":1408.446,"body":"but"},{"speaker":"Tom Morgan","startTime":1408.446,"endTime":1408.536,"body":"I"},{"speaker":"Tom Morgan","startTime":1408.556,"endTime":1408.796,"body":"don't"},{"speaker":"Tom Morgan","startTime":1408.826,"endTime":1409.146,"body":"think"},{"speaker":"Tom Morgan","startTime":1409.156,"endTime":1409.456,"body":"that's"},{"speaker":"Tom Morgan","startTime":1409.466,"endTime":1409.906,"body":"true."},{"speaker":"Tom Morgan","startTime":1409.916,"endTime":1410.046,"body":"And"},{"speaker":"Tom Morgan","startTime":1410.046,"endTime":1410.156,"body":"I"},{"speaker":"Tom Morgan","startTime":1410.166,"endTime":1410.316,"body":"think"},{"speaker":"Tom Morgan","startTime":1410.316,"endTime":1410.406,"body":"it's"},{"speaker":"Tom Morgan","startTime":1410.436,"endTime":1410.546,"body":"true"},{"speaker":"Tom Morgan","startTime":1410.546,"endTime":1410.566,"body":"in"},{"speaker":"Tom Morgan","startTime":1410.576,"endTime":1410.666,"body":"the"},{"speaker":"Tom Morgan","startTime":1410.666,"endTime":1410.986,"body":"contact"},{"speaker":"Tom Morgan","startTime":1410.986,"endTime":1411.286,"body":"center"},{"speaker":"Tom Morgan","startTime":1411.286,"endTime":1411.516,"body":"either,"},{"speaker":"Tom Morgan","startTime":1411.576,"endTime":1412.236,"body":"particularly,"},{"speaker":"Tom Morgan","startTime":1412.506,"endTime":1412.576,"body":"but"},{"speaker":"Tom Morgan","startTime":1412.586,"endTime":1412.646,"body":"I"},{"speaker":"Tom Morgan","startTime":1412.646,"endTime":1412.946,"body":"think"},{"speaker":"Tom Morgan","startTime":1412.946,"endTime":1413.106,"body":"it,"},{"speaker":"Tom Morgan","startTime":1413.176,"endTime":1413.396,"body":"it"},{"speaker":"Tom Morgan","startTime":1413.396,"endTime":1414.186,"body":"helps"},{"speaker":"Tom Morgan","startTime":1414.376,"endTime":1414.876,"body":"agents"},{"speaker":"Tom Morgan","startTime":1414.876,"endTime":1415.186,"body":"do"},{"speaker":"Tom Morgan","startTime":1415.206,"endTime":1415.626,"body":"better"},{"speaker":"Tom Morgan","startTime":1415.626,"endTime":1415.796,"body":"at"},{"speaker":"Tom Morgan","startTime":1415.806,"endTime":1415.986,"body":"their"},{"speaker":"Tom Morgan","startTime":1415.986,"endTime":1416.506,"body":"jobs."},{"speaker":"Tom Morgan","startTime":1416.506,"endTime":1417.026,"body":"But"},{"speaker":"Tom Morgan","startTime":1417.026,"endTime":1417.266,"body":"I"},{"speaker":"Tom Morgan","startTime":1417.296,"endTime":1417.576,"body":"think"},{"speaker":"Tom Morgan","startTime":1417.616,"endTime":1417.896,"body":"that's"},{"speaker":"Tom Morgan","startTime":1417.896,"endTime":1418.116,"body":"where"},{"speaker":"Tom Morgan","startTime":1418.116,"endTime":1418.266,"body":"some"},{"speaker":"Tom Morgan","startTime":1418.266,"endTime":1418.366,"body":"of"},{"speaker":"Tom Morgan","startTime":1418.366,"endTime":1418.876,"body":"this"},{"speaker":"Tom Morgan","startTime":1419.276,"endTime":1419.706,"body":"capturing"},{"speaker":"Tom Morgan","startTime":1419.706,"endTime":1419.806,"body":"of"},{"speaker":"Tom Morgan","startTime":1419.806,"endTime":1419.946,"body":"this"},{"speaker":"Tom Morgan","startTime":1419.946,"endTime":1420.596,"body":"institutional"},{"speaker":"Tom Morgan","startTime":1420.596,"endTime":1420.946,"body":"knowledge,"},{"speaker":"Tom Morgan","startTime":1420.946,"endTime":1421.006,"body":"I"},{"speaker":"Tom Morgan","startTime":1421.006,"endTime":1421.426,"body":"think,"},{"speaker":"Tom Morgan","startTime":1421.436,"endTime":1421.646,"body":"can"},{"speaker":"Tom Morgan","startTime":1421.646,"endTime":1421.966,"body":"really"},{"speaker":"Tom Morgan","startTime":1421.966,"endTime":1422.576,"body":"help."},{"speaker":"Tom Morgan","startTime":1422.976,"endTime":1423.516,"body":"Because"},{"speaker":"Tom Morgan","startTime":1423.516,"endTime":1423.606,"body":"I"},{"speaker":"Tom Morgan","startTime":1423.616,"endTime":1423.806,"body":"think"},{"speaker":"Tom Morgan","startTime":1423.806,"endTime":1423.916,"body":"I"},{"speaker":"Tom Morgan","startTime":1424.106,"endTime":1424.256,"body":"can"},{"speaker":"Tom Morgan","startTime":1424.256,"endTime":1424.496,"body":"help"},{"speaker":"Tom Morgan","startTime":1424.496,"endTime":1424.606,"body":"in"},{"speaker":"Tom Morgan","startTime":1424.606,"endTime":1424.946,"body":"taking"},{"speaker":"Tom Morgan","startTime":1424.946,"endTime":1425.366,"body":"away"},{"speaker":"Tom Morgan","startTime":1425.366,"endTime":1425.576,"body":"some"},{"speaker":"Tom Morgan","startTime":1425.576,"endTime":1425.676,"body":"of"},{"speaker":"Tom Morgan","startTime":1425.696,"endTime":1425.866,"body":"the"},{"speaker":"Tom Morgan","startTime":1426.116,"endTime":1426.486,"body":"easily"},{"speaker":"Tom Morgan","startTime":1426.536,"endTime":1427.586,"body":"repeatable"},{"speaker":"Tom Morgan","startTime":1427.876,"endTime":1428.156,"body":"things"},{"speaker":"Tom Morgan","startTime":1428.156,"endTime":1428.286,"body":"that"},{"speaker":"Tom Morgan","startTime":1428.286,"endTime":1428.406,"body":"you"},{"speaker":"Tom Morgan","startTime":1428.406,"endTime":1428.636,"body":"don't"},{"speaker":"Tom Morgan","startTime":1428.646,"endTime":1429.276,"body":"need"},{"speaker":"Tom Morgan","startTime":1429.516,"endTime":1430.106,"body":"necessarily"},{"speaker":"Tom Morgan","startTime":1430.106,"endTime":1430.536,"body":"human"},{"speaker":"Tom Morgan","startTime":1430.776,"endTime":1431.266,"body":"where,"},{"speaker":"Tom Morgan","startTime":1431.456,"endTime":1431.606,"body":"you"},{"speaker":"Tom Morgan","startTime":1431.606,"endTime":1431.696,"body":"know,"},{"speaker":"Tom Morgan","startTime":1431.696,"endTime":1431.876,"body":"you"},{"speaker":"Tom Morgan","startTime":1431.876,"endTime":1432.006,"body":"could"},{"speaker":"Tom Morgan","startTime":1432.016,"endTime":1432.406,"body":"have"},{"speaker":"Tom Morgan","startTime":1432.636,"endTime":1433.196,"body":"humans"},{"speaker":"Tom Morgan","startTime":1433.266,"endTime":1433.596,"body":"be"},{"speaker":"Tom Morgan","startTime":1433.636,"endTime":1434.266,"body":"reserved"},{"speaker":"Tom Morgan","startTime":1434.276,"endTime":1434.416,"body":"for"},{"speaker":"Tom Morgan","startTime":1434.416,"endTime":1434.636,"body":"those"},{"speaker":"Tom Morgan","startTime":1434.666,"endTime":1434.956,"body":"much"},{"speaker":"Tom Morgan","startTime":1434.966,"endTime":1435.046,"body":"more"},{"speaker":"Tom Morgan","startTime":1435.046,"endTime":1435.736,"body":"complicated"},{"speaker":"Tom Morgan","startTime":1435.756,"endTime":1436.116,"body":"things"},{"speaker":"Tom Morgan","startTime":1436.136,"endTime":1436.246,"body":"or"},{"speaker":"Tom Morgan","startTime":1436.286,"endTime":1436.466,"body":"those"},{"speaker":"Tom Morgan","startTime":1436.466,"endTime":1436.756,"body":"things"},{"speaker":"Tom Morgan","startTime":1436.756,"endTime":1436.926,"body":"that"},{"speaker":"Tom Morgan","startTime":1436.926,"endTime":1437.306,"body":"really"},{"speaker":"Tom Morgan","startTime":1437.306,"endTime":1438.036,"body":"require."},{"speaker":"Tom Morgan","startTime":1438.461,"endTime":1438.711,"body":"Really"},{"speaker":"Tom Morgan","startTime":1438.711,"endTime":1439.071,"body":"require"},{"speaker":"Tom Morgan","startTime":1439.071,"endTime":1439.131,"body":"a"},{"speaker":"Tom Morgan","startTime":1439.131,"endTime":1439.481,"body":"human."},{"speaker":"Tom Morgan","startTime":1439.511,"endTime":1439.801,"body":"So"},{"speaker":"Tom Morgan","startTime":1439.901,"endTime":1440.191,"body":"things"},{"speaker":"Tom Morgan","startTime":1440.191,"endTime":1440.241,"body":"that"},{"speaker":"Tom Morgan","startTime":1440.241,"endTime":1440.351,"body":"are"},{"speaker":"Tom Morgan","startTime":1440.361,"endTime":1440.751,"body":"highly,"},{"speaker":"Tom Morgan","startTime":1440.751,"endTime":1440.931,"body":"you"},{"speaker":"Tom Morgan","startTime":1440.931,"endTime":1441.061,"body":"know,"},{"speaker":"Tom Morgan","startTime":1441.241,"endTime":1441.621,"body":"require"},{"speaker":"Tom Morgan","startTime":1441.621,"endTime":1442.191,"body":"empathy,"},{"speaker":"Tom Morgan","startTime":1442.201,"endTime":1442.531,"body":"require"},{"speaker":"Tom Morgan","startTime":1442.531,"endTime":1443.111,"body":"emotion,"},{"speaker":"Tom Morgan","startTime":1443.121,"endTime":1443.481,"body":"require"},{"speaker":"Tom Morgan","startTime":1443.481,"endTime":1444.321,"body":"intelligence"},{"speaker":"Tom Morgan","startTime":1444.661,"endTime":1444.741,"body":"and"},{"speaker":"Tom Morgan","startTime":1444.741,"endTime":1444.841,"body":"all"},{"speaker":"Tom Morgan","startTime":1444.841,"endTime":1445.081,"body":"those"},{"speaker":"Tom Morgan","startTime":1445.081,"endTime":1445.381,"body":"things."},{"speaker":"Tom Morgan","startTime":1445.381,"endTime":1445.601,"body":"But"},{"speaker":"Tom Morgan","startTime":1445.771,"endTime":1445.961,"body":"you"},{"speaker":"Tom Morgan","startTime":1445.961,"endTime":1446.441,"body":"can't"},{"speaker":"Tom Morgan","startTime":1446.531,"endTime":1446.841,"body":"even"},{"speaker":"Tom Morgan","startTime":1446.841,"endTime":1447.181,"body":"start"},{"speaker":"Tom Morgan","startTime":1447.181,"endTime":1447.281,"body":"to"},{"speaker":"Tom Morgan","startTime":1447.281,"endTime":1447.491,"body":"think"},{"speaker":"Tom Morgan","startTime":1447.501,"endTime":1447.751,"body":"about"},{"speaker":"Tom Morgan","startTime":1447.751,"endTime":1447.961,"body":"that"},{"speaker":"Tom Morgan","startTime":1448.001,"endTime":1448.151,"body":"if"},{"speaker":"Tom Morgan","startTime":1448.151,"endTime":1448.271,"body":"you"},{"speaker":"Tom Morgan","startTime":1448.271,"endTime":1448.641,"body":"don't"},{"speaker":"Tom Morgan","startTime":1448.721,"endTime":1449.131,"body":"know"},{"speaker":"Tom Morgan","startTime":1449.141,"endTime":1449.391,"body":"what"},{"speaker":"Tom Morgan","startTime":1449.391,"endTime":1449.571,"body":"you've"},{"speaker":"Tom Morgan","startTime":1449.571,"endTime":1449.831,"body":"got"},{"speaker":"Tom Morgan","startTime":1449.861,"endTime":1450.101,"body":"and"},{"speaker":"Tom Morgan","startTime":1450.111,"endTime":1450.271,"body":"you"},{"speaker":"Tom Morgan","startTime":1450.271,"endTime":1450.541,"body":"don't"},{"speaker":"Tom Morgan","startTime":1450.551,"endTime":1450.801,"body":"have"},{"speaker":"Tom Morgan","startTime":1450.801,"endTime":1450.971,"body":"that"},{"speaker":"Tom Morgan","startTime":1450.971,"endTime":1451.281,"body":"playbook"},{"speaker":"Tom Morgan","startTime":1451.371,"endTime":1451.471,"body":"in"},{"speaker":"Tom Morgan","startTime":1451.471,"endTime":1451.971,"body":"place."},{"speaker":"Tom Morgan","startTime":1452.441,"endTime":1452.631,"body":"There's"},{"speaker":"Tom Morgan","startTime":1452.631,"endTime":1452.901,"body":"something"},{"speaker":"Tom Morgan","startTime":1452.901,"endTime":1453.021,"body":"as"},{"speaker":"Tom Morgan","startTime":1453.021,"endTime":1453.401,"body":"well."},{"speaker":"Tom Morgan","startTime":1453.421,"endTime":1454.541,"body":"I"},{"speaker":"Tom Morgan","startTime":1454.821,"endTime":1455.191,"body":"think"},{"speaker":"Tom Morgan","startTime":1455.291,"endTime":1455.541,"body":"for"},{"speaker":"Tom Morgan","startTime":1455.571,"endTime":1456.281,"body":"agents"},{"speaker":"Tom Morgan","startTime":1456.401,"endTime":1456.981,"body":"around"},{"speaker":"Tom Morgan","startTime":1457.071,"endTime":1457.431,"body":"not"},{"speaker":"Tom Morgan","startTime":1457.561,"endTime":1458.221,"body":"fearing"},{"speaker":"Tom Morgan","startTime":1458.251,"endTime":1458.441,"body":"the"},{"speaker":"Tom Morgan","startTime":1458.441,"endTime":1458.911,"body":"AI,"},{"speaker":"Tom Morgan","startTime":1458.961,"endTime":1459.031,"body":"I"},{"speaker":"Tom Morgan","startTime":1459.031,"endTime":1459.541,"body":"think,"},{"speaker":"Tom Morgan","startTime":1459.601,"endTime":1459.831,"body":"and"},{"speaker":"Tom Morgan","startTime":1459.841,"endTime":1460.101,"body":"being"},{"speaker":"Tom Morgan","startTime":1460.131,"endTime":1460.291,"body":"an"},{"speaker":"Tom Morgan","startTime":1460.291,"endTime":1460.871,"body":"embracing"},{"speaker":"Tom Morgan","startTime":1460.871,"endTime":1460.951,"body":"it"},{"speaker":"Tom Morgan","startTime":1460.951,"endTime":1461.341,"body":"instead"},{"speaker":"Tom Morgan","startTime":1461.341,"endTime":1461.461,"body":"to"},{"speaker":"Tom Morgan","startTime":1461.461,"endTime":1461.701,"body":"make"},{"speaker":"Tom Morgan","startTime":1461.701,"endTime":1462.101,"body":"yourself"},{"speaker":"Tom Morgan","startTime":1462.101,"endTime":1462.151,"body":"a"},{"speaker":"Tom Morgan","startTime":1462.151,"endTime":1462.541,"body":"better"},{"speaker":"Tom Morgan","startTime":1462.581,"endTime":1463.201,"body":"agent."},{"speaker":"Tom Morgan","startTime":1463.561,"endTime":1463.711,"body":"I'm"},{"speaker":"Tom Morgan","startTime":1463.711,"endTime":1463.991,"body":"thinking"},{"speaker":"Tom Morgan","startTime":1463.991,"endTime":1464.151,"body":"about"},{"speaker":"Tom Morgan","startTime":1464.161,"endTime":1464.361,"body":"things"},{"speaker":"Tom Morgan","startTime":1464.371,"endTime":1464.401,"body":"like"},{"speaker":"Tom Morgan","startTime":1464.401,"endTime":1464.781,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1464.781,"endTime":1465.331,"body":"Q"},{"speaker":"Tom Morgan","startTime":1465.351,"endTime":1465.471,"body":"and"},{"speaker":"Tom Morgan","startTime":1465.471,"endTime":1465.551,"body":"the"},{"speaker":"Tom Morgan","startTime":1465.551,"endTime":1466.191,"body":"guides,"},{"speaker":"Tom Morgan","startTime":1466.381,"endTime":1466.481,"body":"you"},{"speaker":"Tom Morgan","startTime":1466.481,"endTime":1466.601,"body":"know,"},{"speaker":"Tom Morgan","startTime":1466.601,"endTime":1466.741,"body":"if,"},{"speaker":"Tom Morgan","startTime":1466.771,"endTime":1467.001,"body":"if"},{"speaker":"Tom Morgan","startTime":1467.201,"endTime":1467.291,"body":"you"},{"speaker":"Tom Morgan","startTime":1467.291,"endTime":1467.391,"body":"were"},{"speaker":"Tom Morgan","startTime":1467.391,"endTime":1467.801,"body":"starting"},{"speaker":"Tom Morgan","startTime":1467.801,"endTime":1467.881,"body":"as"},{"speaker":"Tom Morgan","startTime":1467.881,"endTime":1467.991,"body":"an"},{"speaker":"Tom Morgan","startTime":1467.991,"endTime":1468.311,"body":"agent"},{"speaker":"Tom Morgan","startTime":1468.321,"endTime":1468.981,"body":"today,"},{"speaker":"Tom Morgan","startTime":1469.491,"endTime":1469.701,"body":"you've"},{"speaker":"Tom Morgan","startTime":1469.851,"endTime":1469.951,"body":"got."},{"speaker":"Tom Morgan","startTime":1470.201,"endTime":1470.591,"body":"Assuming"},{"speaker":"Tom Morgan","startTime":1470.591,"endTime":1470.931,"body":"your"},{"speaker":"Tom Morgan","startTime":1470.991,"endTime":1471.591,"body":"organization"},{"speaker":"Tom Morgan","startTime":1471.601,"endTime":1471.851,"body":"has"},{"speaker":"Tom Morgan","startTime":1471.851,"endTime":1472.151,"body":"this,"},{"speaker":"Tom Morgan","startTime":1472.191,"endTime":1472.361,"body":"like"},{"speaker":"Tom Morgan","startTime":1472.371,"endTime":1472.501,"body":"if"},{"speaker":"Tom Morgan","startTime":1472.501,"endTime":1472.611,"body":"you"},{"speaker":"Tom Morgan","startTime":1472.611,"endTime":1472.801,"body":"could"},{"speaker":"Tom Morgan","startTime":1472.801,"endTime":1473.041,"body":"lean"},{"speaker":"Tom Morgan","startTime":1473.041,"endTime":1473.331,"body":"into"},{"speaker":"Tom Morgan","startTime":1473.331,"endTime":1473.401,"body":"the"},{"speaker":"Tom Morgan","startTime":1473.401,"endTime":1473.761,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1473.761,"endTime":1474.081,"body":"queue,"},{"speaker":"Tom Morgan","startTime":1474.081,"endTime":1474.231,"body":"if"},{"speaker":"Tom Morgan","startTime":1474.231,"endTime":1474.321,"body":"you"},{"speaker":"Tom Morgan","startTime":1474.321,"endTime":1474.531,"body":"could"},{"speaker":"Tom Morgan","startTime":1474.561,"endTime":1474.831,"body":"lean"},{"speaker":"Tom Morgan","startTime":1474.831,"endTime":1475.031,"body":"into"},{"speaker":"Tom Morgan","startTime":1475.041,"endTime":1475.211,"body":"being"},{"speaker":"Tom Morgan","startTime":1475.211,"endTime":1475.291,"body":"able"},{"speaker":"Tom Morgan","startTime":1475.291,"endTime":1475.441,"body":"to"},{"speaker":"Tom Morgan","startTime":1475.441,"endTime":1475.731,"body":"use"},{"speaker":"Tom Morgan","startTime":1475.731,"endTime":1476.111,"body":"guides"},{"speaker":"Tom Morgan","startTime":1476.111,"endTime":1476.231,"body":"and"},{"speaker":"Tom Morgan","startTime":1476.231,"endTime":1476.441,"body":"things"},{"speaker":"Tom Morgan","startTime":1476.441,"endTime":1476.591,"body":"like"},{"speaker":"Tom Morgan","startTime":1476.591,"endTime":1476.931,"body":"that,"},{"speaker":"Tom Morgan","startTime":1477.481,"endTime":1477.531,"body":"I"},{"speaker":"Tom Morgan","startTime":1477.541,"endTime":1477.751,"body":"think"},{"speaker":"Tom Morgan","startTime":1477.761,"endTime":1477.961,"body":"you'd"},{"speaker":"Tom Morgan","startTime":1477.961,"endTime":1478.531,"body":"become,"},{"speaker":"Tom Morgan","startTime":1478.891,"endTime":1479.011,"body":"you"},{"speaker":"Tom Morgan","startTime":1479.011,"endTime":1479.121,"body":"know,"},{"speaker":"Tom Morgan","startTime":1479.121,"endTime":1479.211,"body":"a"},{"speaker":"Tom Morgan","startTime":1479.211,"endTime":1479.431,"body":"really"},{"speaker":"Tom Morgan","startTime":1479.431,"endTime":1479.611,"body":"good"},{"speaker":"Tom Morgan","startTime":1479.611,"endTime":1479.871,"body":"agent"},{"speaker":"Tom Morgan","startTime":1479.881,"endTime":1480.091,"body":"really"},{"speaker":"Tom Morgan","startTime":1480.091,"endTime":1480.771,"body":"quickly"},{"speaker":"Tom Morgan","startTime":1480.981,"endTime":1481.221,"body":"by"},{"speaker":"Tom Morgan","startTime":1481.231,"endTime":1481.991,"body":"focusing"},{"speaker":"Tom Morgan","startTime":1482.141,"endTime":1482.611,"body":"on"},{"speaker":"Tom Morgan","startTime":1482.901,"endTime":1483.091,"body":"the"},{"speaker":"Tom Morgan","startTime":1483.151,"endTime":1483.521,"body":"things"},{"speaker":"Tom Morgan","startTime":1483.521,"endTime":1483.781,"body":"that,"},{"speaker":"Tom Morgan","startTime":1483.851,"endTime":1483.981,"body":"you"},{"speaker":"Tom Morgan","startTime":1483.981,"endTime":1484.081,"body":"know,"},{"speaker":"Tom Morgan","startTime":1484.081,"endTime":1484.291,"body":"where"},{"speaker":"Tom Morgan","startTime":1484.291,"endTime":1484.481,"body":"you"},{"speaker":"Tom Morgan","startTime":1484.481,"endTime":1484.631,"body":"add"},{"speaker":"Tom Morgan","startTime":1484.631,"endTime":1485.101,"body":"value"},{"speaker":"Tom Morgan","startTime":1485.411,"endTime":1485.571,"body":"and"},{"speaker":"Tom Morgan","startTime":1485.571,"endTime":1485.841,"body":"then"},{"speaker":"Tom Morgan","startTime":1485.921,"endTime":1486.491,"body":"using"},{"speaker":"Tom Morgan","startTime":1486.491,"endTime":1486.601,"body":"the"},{"speaker":"Tom Morgan","startTime":1486.601,"endTime":1486.931,"body":"AI"},{"speaker":"Tom Morgan","startTime":1486.941,"endTime":1487.051,"body":"to"},{"speaker":"Tom Morgan","startTime":1487.051,"endTime":1487.331,"body":"help"},{"speaker":"Tom Morgan","startTime":1487.331,"endTime":1487.551,"body":"you."},{"speaker":"Tom Morgan","startTime":1487.581,"endTime":1487.691,"body":"I"},{"speaker":"Tom Morgan","startTime":1487.691,"endTime":1487.791,"body":"don't"},{"speaker":"Tom Morgan","startTime":1487.791,"endTime":1487.921,"body":"know."},{"speaker":"Tom Morgan","startTime":1488.081,"endTime":1488.131,"body":"What"},{"speaker":"Tom Morgan","startTime":1488.131,"endTime":1488.166,"body":"do"},{"speaker":"Tom Morgan","startTime":1488.166,"endTime":1488.231,"body":"you"},{"speaker":"Tom Morgan","startTime":1488.231,"endTime":1488.531,"body":"think?"},{"speaker":"Alex Baker","startTime":1488.636,"endTime":1488.986,"body":"Definitely,"},{"speaker":"Alex Baker","startTime":1489.236,"endTime":1489.776,"body":"the"},{"speaker":"Alex Baker","startTime":1489.786,"endTime":1490.186,"body":"caveat"},{"speaker":"Alex Baker","startTime":1490.226,"endTime":1490.586,"body":"of"},{"speaker":"Alex Baker","startTime":1490.966,"endTime":1491.156,"body":"if"},{"speaker":"Alex Baker","startTime":1491.156,"endTime":1491.316,"body":"it's"},{"speaker":"Alex Baker","startTime":1491.316,"endTime":1491.496,"body":"set"},{"speaker":"Alex Baker","startTime":1491.536,"endTime":1491.736,"body":"up"},{"speaker":"Alex Baker","startTime":1491.736,"endTime":1492.016,"body":"well,"},{"speaker":"Alex Baker","startTime":1492.016,"endTime":1492.256,"body":"and"},{"speaker":"Alex Baker","startTime":1492.266,"endTime":1492.466,"body":"if"},{"speaker":"Alex Baker","startTime":1492.466,"endTime":1492.646,"body":"it,"},{"speaker":"Alex Baker","startTime":1492.686,"endTime":1492.906,"body":"if"},{"speaker":"Alex Baker","startTime":1492.906,"endTime":1493.036,"body":"it"},{"speaker":"Alex Baker","startTime":1493.036,"endTime":1493.306,"body":"backs"},{"speaker":"Alex Baker","startTime":1493.306,"endTime":1493.506,"body":"off"},{"speaker":"Alex Baker","startTime":1493.506,"endTime":1493.556,"body":"to"},{"speaker":"Alex Baker","startTime":1493.586,"endTime":1493.746,"body":"a"},{"speaker":"Alex Baker","startTime":1493.816,"endTime":1494.026,"body":"good"},{"speaker":"Alex Baker","startTime":1494.026,"endTime":1494.306,"body":"source"},{"speaker":"Alex Baker","startTime":1494.306,"endTime":1494.446,"body":"of"},{"speaker":"Alex Baker","startTime":1494.446,"endTime":1494.766,"body":"data,"},{"speaker":"Alex Baker","startTime":1494.776,"endTime":1495.026,"body":"but"},{"speaker":"Alex Baker","startTime":1495.396,"endTime":1495.796,"body":"it's"},{"speaker":"Alex Baker","startTime":1495.796,"endTime":1496.386,"body":"always,"},{"speaker":"Alex Baker","startTime":1497.026,"endTime":1497.456,"body":"whether"},{"speaker":"Alex Baker","startTime":1497.456,"endTime":1497.586,"body":"it's"},{"speaker":"Alex Baker","startTime":1497.586,"endTime":1497.816,"body":"sort"},{"speaker":"Alex Baker","startTime":1497.816,"endTime":1497.926,"body":"of"},{"speaker":"Alex Baker","startTime":1497.926,"endTime":1498.176,"body":"going"},{"speaker":"Alex Baker","startTime":1498.176,"endTime":1498.396,"body":"into"},{"speaker":"Alex Baker","startTime":1498.396,"endTime":1498.446,"body":"a"},{"speaker":"Alex Baker","startTime":1498.446,"endTime":1498.666,"body":"new"},{"speaker":"Alex Baker","startTime":1498.666,"endTime":1498.946,"body":"job"},{"speaker":"Alex Baker","startTime":1498.946,"endTime":1499.046,"body":"or"},{"speaker":"Alex Baker","startTime":1499.046,"endTime":1499.286,"body":"even"},{"speaker":"Alex Baker","startTime":1499.286,"endTime":1499.496,"body":"in"},{"speaker":"Alex Baker","startTime":1499.506,"endTime":1499.986,"body":"existing"},{"speaker":"Alex Baker","startTime":1499.986,"endTime":1500.376,"body":"jobs,"},{"speaker":"Alex Baker","startTime":1500.426,"endTime":1500.886,"body":"everyone's"},{"speaker":"Alex Baker","startTime":1500.886,"endTime":1501.056,"body":"got"},{"speaker":"Alex Baker","startTime":1501.136,"endTime":1501.426,"body":"so"},{"speaker":"Alex Baker","startTime":1501.726,"endTime":1502.136,"body":"much"},{"speaker":"Alex Baker","startTime":1502.136,"endTime":1502.646,"body":"data."},{"speaker":"Alex Baker","startTime":1502.646,"endTime":1502.966,"body":"And"},{"speaker":"Alex Baker","startTime":1503.216,"endTime":1503.436,"body":"you"},{"speaker":"Alex Baker","startTime":1503.436,"endTime":1503.656,"body":"might"},{"speaker":"Alex Baker","startTime":1503.656,"endTime":1503.836,"body":"not"},{"speaker":"Alex Baker","startTime":1503.836,"endTime":1504.436,"body":"necessarily"},{"speaker":"Alex Baker","startTime":1504.436,"endTime":1504.686,"body":"know"},{"speaker":"Alex Baker","startTime":1504.726,"endTime":1504.986,"body":"where"},{"speaker":"Alex Baker","startTime":1504.986,"endTime":1505.226,"body":"to"},{"speaker":"Alex Baker","startTime":1505.266,"endTime":1505.456,"body":"go"},{"speaker":"Alex Baker","startTime":1505.456,"endTime":1505.596,"body":"and"},{"speaker":"Alex Baker","startTime":1505.596,"endTime":1505.836,"body":"look"},{"speaker":"Alex Baker","startTime":1505.836,"endTime":1505.976,"body":"for"},{"speaker":"Alex Baker","startTime":1505.976,"endTime":1506.036,"body":"a"},{"speaker":"Alex Baker","startTime":1506.036,"endTime":1506.536,"body":"particular"},{"speaker":"Alex Baker","startTime":1506.536,"endTime":1507.076,"body":"answer."},{"speaker":"Alex Baker","startTime":1507.076,"endTime":1507.156,"body":"If"},{"speaker":"Alex Baker","startTime":1507.176,"endTime":1507.286,"body":"you"},{"speaker":"Alex Baker","startTime":1507.286,"endTime":1507.416,"body":"can"},{"speaker":"Alex Baker","startTime":1507.416,"endTime":1507.586,"body":"have"},{"speaker":"Alex Baker","startTime":1507.586,"endTime":1508.056,"body":"something"},{"speaker":"Alex Baker","startTime":1508.056,"endTime":1508.236,"body":"that"},{"speaker":"Alex Baker","startTime":1508.256,"endTime":1508.616,"body":"is."},{"speaker":"Alex Baker","startTime":1509.066,"endTime":1509.376,"body":"There"},{"speaker":"Alex Baker","startTime":1509.426,"endTime":1509.456,"body":"in"},{"speaker":"Alex Baker","startTime":1509.456,"endTime":1509.576,"body":"the"},{"speaker":"Alex Baker","startTime":1509.576,"endTime":1510.176,"body":"background,"},{"speaker":"Alex Baker","startTime":1510.176,"endTime":1510.416,"body":"that's"},{"speaker":"Alex Baker","startTime":1510.416,"endTime":1510.736,"body":"just"},{"speaker":"Alex Baker","startTime":1510.876,"endTime":1511.416,"body":"quietly"},{"speaker":"Alex Baker","startTime":1511.416,"endTime":1511.566,"body":"sort"},{"speaker":"Alex Baker","startTime":1511.566,"endTime":1511.796,"body":"of"},{"speaker":"Alex Baker","startTime":1511.916,"endTime":1512.306,"body":"feeding"},{"speaker":"Alex Baker","startTime":1512.306,"endTime":1512.436,"body":"you"},{"speaker":"Alex Baker","startTime":1512.436,"endTime":1512.606,"body":"some"},{"speaker":"Alex Baker","startTime":1512.606,"endTime":1512.656,"body":"of"},{"speaker":"Alex Baker","startTime":1512.666,"endTime":1512.786,"body":"the"},{"speaker":"Alex Baker","startTime":1512.786,"endTime":1513.376,"body":"information"},{"speaker":"Alex Baker","startTime":1513.376,"endTime":1513.636,"body":"that,"},{"speaker":"Alex Baker","startTime":1513.766,"endTime":1513.926,"body":"that"},{"speaker":"Alex Baker","startTime":1513.936,"endTime":1514.276,"body":"is"},{"speaker":"Alex Baker","startTime":1514.816,"endTime":1515.406,"body":"relevant"},{"speaker":"Alex Baker","startTime":1515.476,"endTime":1515.926,"body":"and"},{"speaker":"Alex Baker","startTime":1516.096,"endTime":1516.886,"body":"context"},{"speaker":"Alex Baker","startTime":1517.356,"endTime":1518.096,"body":"sensitive"},{"speaker":"Alex Baker","startTime":1518.156,"endTime":1518.496,"body":"then"},{"speaker":"Alex Baker","startTime":1519.096,"endTime":1519.356,"body":"yeah,"},{"speaker":"Alex Baker","startTime":1519.356,"endTime":1519.786,"body":"surely"},{"speaker":"Alex Baker","startTime":1519.786,"endTime":1519.976,"body":"that"},{"speaker":"Alex Baker","startTime":1519.986,"endTime":1520.186,"body":"should"},{"speaker":"Alex Baker","startTime":1520.186,"endTime":1520.446,"body":"help"},{"speaker":"Alex Baker","startTime":1520.446,"endTime":1520.676,"body":"you"},{"speaker":"Alex Baker","startTime":1520.856,"endTime":1521.026,"body":"do"},{"speaker":"Alex Baker","startTime":1521.026,"endTime":1521.216,"body":"your"},{"speaker":"Alex Baker","startTime":1521.216,"endTime":1521.456,"body":"job"},{"speaker":"Alex Baker","startTime":1521.456,"endTime":1521.486,"body":"a"},{"speaker":"Alex Baker","startTime":1521.486,"endTime":1521.656,"body":"bit"},{"speaker":"Alex Baker","startTime":1521.656,"endTime":1522.066,"body":"easier."},{"speaker":"Tom Morgan","startTime":1522.616,"endTime":1522.886,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":1522.986,"endTime":1523.276,"body":"definitely."},{"speaker":"Tom Morgan","startTime":1523.716,"endTime":1523.826,"body":"And"},{"speaker":"Tom Morgan","startTime":1523.826,"endTime":1523.936,"body":"we"},{"speaker":"Tom Morgan","startTime":1523.936,"endTime":1524.306,"body":"talked"},{"speaker":"Tom Morgan","startTime":1524.386,"endTime":1524.706,"body":"before,"},{"speaker":"Tom Morgan","startTime":1524.706,"endTime":1524.736,"body":"I"},{"speaker":"Tom Morgan","startTime":1524.736,"endTime":1524.936,"body":"think"},{"speaker":"Tom Morgan","startTime":1524.946,"endTime":1525.146,"body":"about"},{"speaker":"Tom Morgan","startTime":1525.146,"endTime":1525.296,"body":"this"},{"speaker":"Tom Morgan","startTime":1525.306,"endTime":1525.926,"body":"transition"},{"speaker":"Tom Morgan","startTime":1525.926,"endTime":1526.106,"body":"from"},{"speaker":"Tom Morgan","startTime":1526.106,"endTime":1526.336,"body":"being"},{"speaker":"Tom Morgan","startTime":1526.336,"endTime":1526.456,"body":"an"},{"speaker":"Tom Morgan","startTime":1526.456,"endTime":1526.846,"body":"agent"},{"speaker":"Tom Morgan","startTime":1526.856,"endTime":1526.876,"body":"to"},{"speaker":"Tom Morgan","startTime":1526.906,"endTime":1527.096,"body":"being"},{"speaker":"Tom Morgan","startTime":1527.096,"endTime":1527.186,"body":"an"},{"speaker":"Tom Morgan","startTime":1527.186,"endTime":1527.846,"body":"advisor."},{"speaker":"Tom Morgan","startTime":1528.246,"endTime":1528.406,"body":"so"},{"speaker":"Tom Morgan","startTime":1528.406,"endTime":1528.596,"body":"you're,"},{"speaker":"Tom Morgan","startTime":1528.616,"endTime":1528.806,"body":"you're"},{"speaker":"Tom Morgan","startTime":1528.816,"endTime":1529.056,"body":"not"},{"speaker":"Tom Morgan","startTime":1529.056,"endTime":1529.286,"body":"just"},{"speaker":"Tom Morgan","startTime":1529.286,"endTime":1529.386,"body":"in"},{"speaker":"Tom Morgan","startTime":1529.396,"endTime":1529.496,"body":"the"},{"speaker":"Tom Morgan","startTime":1529.496,"endTime":1529.816,"body":"middle"},{"speaker":"Tom Morgan","startTime":1529.816,"endTime":1530.206,"body":"between"},{"speaker":"Tom Morgan","startTime":1530.206,"endTime":1530.566,"body":"two"},{"speaker":"Tom Morgan","startTime":1530.586,"endTime":1530.946,"body":"computer"},{"speaker":"Tom Morgan","startTime":1530.946,"endTime":1531.456,"body":"systems,"},{"speaker":"Tom Morgan","startTime":1531.456,"endTime":1531.746,"body":"you're,"},{"speaker":"Tom Morgan","startTime":1531.996,"endTime":1532.216,"body":"you're"},{"speaker":"Tom Morgan","startTime":1532.236,"endTime":1532.556,"body":"much"},{"speaker":"Tom Morgan","startTime":1532.566,"endTime":1532.926,"body":"more"},{"speaker":"Tom Morgan","startTime":1532.996,"endTime":1533.366,"body":"plugged"},{"speaker":"Tom Morgan","startTime":1533.366,"endTime":1533.716,"body":"into"},{"speaker":"Tom Morgan","startTime":1533.716,"endTime":1533.806,"body":"the"},{"speaker":"Tom Morgan","startTime":1533.806,"endTime":1534.286,"body":"data"},{"speaker":"Tom Morgan","startTime":1534.296,"endTime":1534.726,"body":"and"},{"speaker":"Tom Morgan","startTime":1534.826,"endTime":1535.066,"body":"you're"},{"speaker":"Tom Morgan","startTime":1535.076,"endTime":1535.356,"body":"doing"},{"speaker":"Tom Morgan","startTime":1535.356,"endTime":1535.546,"body":"those"},{"speaker":"Tom Morgan","startTime":1535.576,"endTime":1535.696,"body":"kinds"},{"speaker":"Tom Morgan","startTime":1535.696,"endTime":1535.746,"body":"of"},{"speaker":"Tom Morgan","startTime":1535.846,"endTime":1536.326,"body":"complex"},{"speaker":"Tom Morgan","startTime":1536.336,"endTime":1537.066,"body":"tasks"},{"speaker":"Tom Morgan","startTime":1537.146,"endTime":1537.386,"body":"that,"},{"speaker":"Tom Morgan","startTime":1537.436,"endTime":1537.626,"body":"would"},{"speaker":"Tom Morgan","startTime":1537.636,"endTime":1538.006,"body":"be"},{"speaker":"Tom Morgan","startTime":1538.361,"endTime":1538.571,"body":"best"},{"speaker":"Tom Morgan","startTime":1538.571,"endTime":1538.801,"body":"served"},{"speaker":"Tom Morgan","startTime":1538.851,"endTime":1538.981,"body":"by"},{"speaker":"Tom Morgan","startTime":1538.981,"endTime":1539.431,"body":"humans."},{"speaker":"Tom Morgan","startTime":1539.431,"endTime":1539.501,"body":"I"},{"speaker":"Tom Morgan","startTime":1539.501,"endTime":1539.571,"body":"think"},{"speaker":"Tom Morgan","startTime":1539.671,"endTime":1539.931,"body":"that's,"},{"speaker":"Tom Morgan","startTime":1539.931,"endTime":1540.081,"body":"there's"},{"speaker":"Tom Morgan","startTime":1540.081,"endTime":1540.171,"body":"a"},{"speaker":"Tom Morgan","startTime":1540.171,"endTime":1540.331,"body":"really"},{"speaker":"Tom Morgan","startTime":1540.331,"endTime":1540.471,"body":"big"},{"speaker":"Tom Morgan","startTime":1540.471,"endTime":1540.751,"body":"part"},{"speaker":"Tom Morgan","startTime":1540.751,"endTime":1540.771,"body":"of"},{"speaker":"Tom Morgan","startTime":1540.781,"endTime":1541.081,"body":"that"},{"speaker":"Tom Morgan","startTime":1541.331,"endTime":1541.391,"body":"for"},{"speaker":"Alex Baker","startTime":1541.596,"endTime":1542.126,"body":"Yeah."},{"speaker":"Alex Baker","startTime":1542.236,"endTime":1542.266,"body":"And"},{"speaker":"Alex Baker","startTime":1542.276,"endTime":1542.576,"body":"you'd"},{"speaker":"Alex Baker","startTime":1542.576,"endTime":1542.726,"body":"like"},{"speaker":"Alex Baker","startTime":1542.726,"endTime":1542.856,"body":"to"},{"speaker":"Alex Baker","startTime":1542.856,"endTime":1543.136,"body":"think"},{"speaker":"Alex Baker","startTime":1543.136,"endTime":1543.516,"body":"that"},{"speaker":"Alex Baker","startTime":1543.836,"endTime":1543.996,"body":"and"},{"speaker":"Alex Baker","startTime":1543.996,"endTime":1544.286,"body":"again,"},{"speaker":"Alex Baker","startTime":1544.316,"endTime":1544.596,"body":"thinking"},{"speaker":"Alex Baker","startTime":1544.596,"endTime":1544.846,"body":"about"},{"speaker":"Alex Baker","startTime":1544.846,"endTime":1544.986,"body":"some"},{"speaker":"Alex Baker","startTime":1544.986,"endTime":1545.076,"body":"of"},{"speaker":"Alex Baker","startTime":1545.076,"endTime":1545.306,"body":"the"},{"speaker":"Alex Baker","startTime":1545.546,"endTime":1545.796,"body":"work"},{"speaker":"Alex Baker","startTime":1545.836,"endTime":1545.966,"body":"that"},{"speaker":"Alex Baker","startTime":1545.966,"endTime":1546.096,"body":"we're"},{"speaker":"Alex Baker","startTime":1546.096,"endTime":1546.326,"body":"doing"},{"speaker":"Alex Baker","startTime":1546.326,"endTime":1546.406,"body":"at"},{"speaker":"Alex Baker","startTime":1546.406,"endTime":1546.486,"body":"the"},{"speaker":"Alex Baker","startTime":1546.486,"endTime":1546.836,"body":"moment,"},{"speaker":"Alex Baker","startTime":1547.086,"endTime":1547.446,"body":"you'd"},{"speaker":"Alex Baker","startTime":1547.446,"endTime":1547.616,"body":"like"},{"speaker":"Alex Baker","startTime":1547.616,"endTime":1547.766,"body":"to"},{"speaker":"Alex Baker","startTime":1547.766,"endTime":1548.086,"body":"think"},{"speaker":"Alex Baker","startTime":1548.116,"endTime":1548.486,"body":"that"},{"speaker":"Alex Baker","startTime":1549.106,"endTime":1549.376,"body":"you'd"},{"speaker":"Alex Baker","startTime":1549.376,"endTime":1549.476,"body":"be"},{"speaker":"Alex Baker","startTime":1549.476,"endTime":1549.696,"body":"able"},{"speaker":"Alex Baker","startTime":1549.696,"endTime":1549.846,"body":"to"},{"speaker":"Alex Baker","startTime":1549.856,"endTime":1550.106,"body":"take"},{"speaker":"Alex Baker","startTime":1550.106,"endTime":1550.296,"body":"some"},{"speaker":"Alex Baker","startTime":1550.296,"endTime":1550.446,"body":"of"},{"speaker":"Alex Baker","startTime":1550.466,"endTime":1550.586,"body":"the"},{"speaker":"Alex Baker","startTime":1550.586,"endTime":1550.986,"body":"more"},{"speaker":"Alex Baker","startTime":1551.026,"endTime":1551.516,"body":"boring"},{"speaker":"Alex Baker","startTime":1551.516,"endTime":1552.286,"body":"repetitive"},{"speaker":"Alex Baker","startTime":1552.366,"endTime":1552.716,"body":"elements."},{"speaker":"Alex Baker","startTime":1552.966,"endTime":1553.296,"body":"Away"},{"speaker":"Alex Baker","startTime":1553.296,"endTime":1553.466,"body":"from"},{"speaker":"Alex Baker","startTime":1553.466,"endTime":1553.576,"body":"the"},{"speaker":"Alex Baker","startTime":1553.576,"endTime":1554.086,"body":"agents,"},{"speaker":"Alex Baker","startTime":1554.516,"endTime":1554.646,"body":"you"},{"speaker":"Alex Baker","startTime":1554.646,"endTime":1554.826,"body":"know,"},{"speaker":"Alex Baker","startTime":1555.016,"endTime":1555.186,"body":"I'm"},{"speaker":"Alex Baker","startTime":1555.186,"endTime":1555.516,"body":"thinking"},{"speaker":"Alex Baker","startTime":1555.516,"endTime":1555.836,"body":"stuff"},{"speaker":"Alex Baker","startTime":1555.836,"endTime":1555.976,"body":"like"},{"speaker":"Alex Baker","startTime":1556.006,"endTime":1556.296,"body":"the"},{"speaker":"Alex Baker","startTime":1556.926,"endTime":1557.966,"body":"identification"},{"speaker":"Alex Baker","startTime":1557.966,"endTime":1558.276,"body":"and"},{"speaker":"Alex Baker","startTime":1558.316,"endTime":1559.086,"body":"verification,"},{"speaker":"Alex Baker","startTime":1559.086,"endTime":1559.226,"body":"if"},{"speaker":"Alex Baker","startTime":1559.226,"endTime":1559.366,"body":"you"},{"speaker":"Alex Baker","startTime":1559.366,"endTime":1559.666,"body":"can"},{"speaker":"Alex Baker","startTime":1559.916,"endTime":1560.356,"body":"abstract"},{"speaker":"Alex Baker","startTime":1560.356,"endTime":1560.516,"body":"some"},{"speaker":"Alex Baker","startTime":1560.516,"endTime":1560.636,"body":"of"},{"speaker":"Alex Baker","startTime":1560.636,"endTime":1560.756,"body":"that"},{"speaker":"Alex Baker","startTime":1560.776,"endTime":1561.106,"body":"into"},{"speaker":"Alex Baker","startTime":1561.106,"endTime":1561.386,"body":"the,"},{"speaker":"Alex Baker","startTime":1561.666,"endTime":1561.956,"body":"into"},{"speaker":"Alex Baker","startTime":1561.956,"endTime":1562.076,"body":"the"},{"speaker":"Alex Baker","startTime":1562.076,"endTime":1562.506,"body":"IVR,"},{"speaker":"Alex Baker","startTime":1562.516,"endTime":1562.816,"body":"rather"},{"speaker":"Alex Baker","startTime":1562.816,"endTime":1562.956,"body":"than"},{"speaker":"Alex Baker","startTime":1562.956,"endTime":1563.086,"body":"have"},{"speaker":"Alex Baker","startTime":1563.106,"endTime":1563.226,"body":"the"},{"speaker":"Alex Baker","startTime":1563.226,"endTime":1563.576,"body":"agent"},{"speaker":"Alex Baker","startTime":1563.576,"endTime":1563.726,"body":"do"},{"speaker":"Alex Baker","startTime":1563.726,"endTime":1563.786,"body":"it"},{"speaker":"Alex Baker","startTime":1563.796,"endTime":1564.106,"body":"every"},{"speaker":"Alex Baker","startTime":1564.106,"endTime":1564.506,"body":"time,"},{"speaker":"Alex Baker","startTime":1565.116,"endTime":1565.446,"body":"taking"},{"speaker":"Alex Baker","startTime":1565.446,"endTime":1565.706,"body":"away"},{"speaker":"Alex Baker","startTime":1565.766,"endTime":1566.046,"body":"the,"},{"speaker":"Alex Baker","startTime":1566.096,"endTime":1566.226,"body":"the"},{"speaker":"Alex Baker","startTime":1566.226,"endTime":1567.116,"body":"repetitive"},{"speaker":"Alex Baker","startTime":1567.236,"endTime":1567.916,"body":"questions,"},{"speaker":"Alex Baker","startTime":1567.966,"endTime":1568.116,"body":"you"},{"speaker":"Alex Baker","startTime":1568.116,"endTime":1568.266,"body":"know,"},{"speaker":"Alex Baker","startTime":1568.296,"endTime":1568.496,"body":"the."},{"speaker":"Alex Baker","startTime":1568.746,"endTime":1568.876,"body":"The"},{"speaker":"Alex Baker","startTime":1568.876,"endTime":1569.266,"body":"classic"},{"speaker":"Alex Baker","startTime":1569.266,"endTime":1569.346,"body":"sort"},{"speaker":"Alex Baker","startTime":1569.346,"endTime":1569.366,"body":"of,"},{"speaker":"Alex Baker","startTime":1569.406,"endTime":1569.746,"body":"where"},{"speaker":"Alex Baker","startTime":1569.746,"endTime":1569.866,"body":"is"},{"speaker":"Alex Baker","startTime":1569.866,"endTime":1570.066,"body":"my"},{"speaker":"Alex Baker","startTime":1570.066,"endTime":1570.396,"body":"order?"},{"speaker":"Alex Baker","startTime":1570.666,"endTime":1570.876,"body":"Can"},{"speaker":"Alex Baker","startTime":1570.876,"endTime":1570.886,"body":"I"},{"speaker":"Alex Baker","startTime":1570.886,"endTime":1571.016,"body":"have"},{"speaker":"Alex Baker","startTime":1571.016,"endTime":1571.076,"body":"a"},{"speaker":"Alex Baker","startTime":1571.076,"endTime":1571.446,"body":"status"},{"speaker":"Alex Baker","startTime":1571.446,"endTime":1571.536,"body":"on"},{"speaker":"Alex Baker","startTime":1571.536,"endTime":1571.716,"body":"my"},{"speaker":"Alex Baker","startTime":1571.716,"endTime":1571.946,"body":"order?"},{"speaker":"Alex Baker","startTime":1571.946,"endTime":1572.136,"body":"That"},{"speaker":"Alex Baker","startTime":1572.136,"endTime":1572.306,"body":"kind"},{"speaker":"Alex Baker","startTime":1572.306,"endTime":1572.396,"body":"of"},{"speaker":"Alex Baker","startTime":1572.396,"endTime":1572.766,"body":"stuff."},{"speaker":"Alex Baker","startTime":1573.306,"endTime":1573.676,"body":"maybe"},{"speaker":"Alex Baker","startTime":1573.856,"endTime":1574.356,"body":"sometimes"},{"speaker":"Alex Baker","startTime":1574.356,"endTime":1574.806,"body":"agents"},{"speaker":"Alex Baker","startTime":1574.876,"endTime":1575.176,"body":"might"},{"speaker":"Alex Baker","startTime":1575.176,"endTime":1575.456,"body":"like"},{"speaker":"Alex Baker","startTime":1575.456,"endTime":1575.676,"body":"that,"},{"speaker":"Alex Baker","startTime":1575.716,"endTime":1576.076,"body":"that"},{"speaker":"Alex Baker","startTime":1576.166,"endTime":1576.486,"body":"the"},{"speaker":"Alex Baker","startTime":1576.796,"endTime":1577.406,"body":"contrast"},{"speaker":"Alex Baker","startTime":1577.616,"endTime":1578.356,"body":"arguably"},{"speaker":"Tom Morgan","startTime":1578.626,"endTime":1579.046,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":1579.486,"endTime":1579.746,"body":"you're"},{"speaker":"Tom Morgan","startTime":1579.746,"endTime":1580.066,"body":"right"},{"speaker":"Alex Baker","startTime":1580.141,"endTime":1580.491,"body":"easier,"},{"speaker":"Alex Baker","startTime":1580.491,"endTime":1580.671,"body":"some"},{"speaker":"Alex Baker","startTime":1580.671,"endTime":1580.821,"body":"more"},{"speaker":"Alex Baker","startTime":1580.821,"endTime":1581.201,"body":"difficult"},{"speaker":"Alex Baker","startTime":1581.201,"endTime":1581.511,"body":"work."},{"speaker":"Tom Morgan","startTime":1581.836,"endTime":1582.126,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1582.126,"endTime":1582.326,"body":"there's"},{"speaker":"Tom Morgan","startTime":1582.336,"endTime":1582.356,"body":"a"},{"speaker":"Tom Morgan","startTime":1582.356,"endTime":1582.536,"body":"big"},{"speaker":"Tom Morgan","startTime":1582.546,"endTime":1582.736,"body":"part"},{"speaker":"Tom Morgan","startTime":1582.766,"endTime":1582.936,"body":"here"},{"speaker":"Tom Morgan","startTime":1582.936,"endTime":1583.166,"body":"about"},{"speaker":"Tom Morgan","startTime":1583.166,"endTime":1583.846,"body":"agent"},{"speaker":"Tom Morgan","startTime":1584.062,"endTime":1584.542,"body":"care"},{"speaker":"Tom Morgan","startTime":1584.622,"endTime":1584.942,"body":"and,"},{"speaker":"Tom Morgan","startTime":1584.962,"endTime":1585.102,"body":"you"},{"speaker":"Tom Morgan","startTime":1585.102,"endTime":1585.202,"body":"know,"},{"speaker":"Tom Morgan","startTime":1585.212,"endTime":1585.482,"body":"looking"},{"speaker":"Tom Morgan","startTime":1585.582,"endTime":1585.882,"body":"after"},{"speaker":"Tom Morgan","startTime":1585.882,"endTime":1586.412,"body":"agents"},{"speaker":"Tom Morgan","startTime":1586.422,"endTime":1586.602,"body":"and"},{"speaker":"Tom Morgan","startTime":1586.602,"endTime":1586.782,"body":"trying"},{"speaker":"Tom Morgan","startTime":1586.782,"endTime":1586.892,"body":"to"},{"speaker":"Tom Morgan","startTime":1586.892,"endTime":1587.162,"body":"reduce"},{"speaker":"Tom Morgan","startTime":1587.162,"endTime":1587.342,"body":"that"},{"speaker":"Tom Morgan","startTime":1587.342,"endTime":1587.702,"body":"churn"},{"speaker":"Tom Morgan","startTime":1587.712,"endTime":1587.942,"body":"because"},{"speaker":"Tom Morgan","startTime":1587.942,"endTime":1588.242,"body":"yes,"},{"speaker":"Tom Morgan","startTime":1588.242,"endTime":1588.302,"body":"I"},{"speaker":"Tom Morgan","startTime":1588.312,"endTime":1588.532,"body":"think"},{"speaker":"Tom Morgan","startTime":1588.532,"endTime":1588.632,"body":"that"},{"speaker":"Tom Morgan","startTime":1588.662,"endTime":1588.832,"body":"is"},{"speaker":"Tom Morgan","startTime":1588.832,"endTime":1589.052,"body":"true."},{"speaker":"Tom Morgan","startTime":1589.052,"endTime":1589.322,"body":"Agents"},{"speaker":"Tom Morgan","startTime":1589.332,"endTime":1589.902,"body":"sometimes"},{"speaker":"Tom Morgan","startTime":1590.072,"endTime":1590.292,"body":"just"},{"speaker":"Tom Morgan","startTime":1590.292,"endTime":1590.442,"body":"want"},{"speaker":"Tom Morgan","startTime":1590.442,"endTime":1590.512,"body":"to"},{"speaker":"Tom Morgan","startTime":1590.522,"endTime":1590.702,"body":"take"},{"speaker":"Tom Morgan","startTime":1590.702,"endTime":1590.822,"body":"an"},{"speaker":"Tom Morgan","startTime":1590.822,"endTime":1591.072,"body":"easy"},{"speaker":"Tom Morgan","startTime":1591.072,"endTime":1591.372,"body":"call"},{"speaker":"Tom Morgan","startTime":1591.402,"endTime":1591.532,"body":"and"},{"speaker":"Tom Morgan","startTime":1591.532,"endTime":1591.792,"body":"that's,"},{"speaker":"Tom Morgan","startTime":1591.882,"endTime":1592.132,"body":"that's"},{"speaker":"Tom Morgan","startTime":1592.162,"endTime":1592.472,"body":"totally"},{"speaker":"Tom Morgan","startTime":1592.472,"endTime":1592.772,"body":"fair"},{"speaker":"Tom Morgan","startTime":1592.812,"endTime":1592.992,"body":"and"},{"speaker":"Tom Morgan","startTime":1592.992,"endTime":1593.122,"body":"there's"},{"speaker":"Tom Morgan","startTime":1593.122,"endTime":1593.262,"body":"no"},{"speaker":"Tom Morgan","startTime":1593.262,"endTime":1593.522,"body":"reason"},{"speaker":"Tom Morgan","startTime":1593.522,"endTime":1593.652,"body":"why"},{"speaker":"Tom Morgan","startTime":1593.652,"endTime":1593.862,"body":"that"},{"speaker":"Tom Morgan","startTime":1593.862,"endTime":1594.092,"body":"can't"},{"speaker":"Tom Morgan","startTime":1594.092,"endTime":1594.302,"body":"still"},{"speaker":"Tom Morgan","startTime":1594.302,"endTime":1594.782,"body":"happen."},{"speaker":"Tom Morgan","startTime":1595.132,"endTime":1595.312,"body":"But"},{"speaker":"Tom Morgan","startTime":1595.312,"endTime":1595.392,"body":"I"},{"speaker":"Tom Morgan","startTime":1595.402,"endTime":1595.642,"body":"think"},{"speaker":"Tom Morgan","startTime":1595.642,"endTime":1595.952,"body":"also"},{"speaker":"Tom Morgan","startTime":1596.212,"endTime":1596.372,"body":"we"},{"speaker":"Tom Morgan","startTime":1596.372,"endTime":1596.572,"body":"can"},{"speaker":"Tom Morgan","startTime":1596.572,"endTime":1597.072,"body":"protect"},{"speaker":"Tom Morgan","startTime":1597.072,"endTime":1597.562,"body":"agents"},{"speaker":"Tom Morgan","startTime":1597.572,"endTime":1597.782,"body":"from"},{"speaker":"Tom Morgan","startTime":1597.782,"endTime":1597.962,"body":"some"},{"speaker":"Tom Morgan","startTime":1597.962,"endTime":1598.062,"body":"of"},{"speaker":"Tom Morgan","startTime":1598.062,"endTime":1598.512,"body":"those,"},{"speaker":"Tom Morgan","startTime":1598.552,"endTime":1598.692,"body":"you"},{"speaker":"Tom Morgan","startTime":1598.692,"endTime":1598.912,"body":"know,"},{"speaker":"Tom Morgan","startTime":1599.012,"endTime":1599.202,"body":"those"},{"speaker":"Tom Morgan","startTime":1599.232,"endTime":1599.492,"body":"calls"},{"speaker":"Tom Morgan","startTime":1599.502,"endTime":1599.532,"body":"that"},{"speaker":"Tom Morgan","startTime":1599.532,"endTime":1599.632,"body":"are"},{"speaker":"Tom Morgan","startTime":1599.632,"endTime":1599.852,"body":"just"},{"speaker":"Tom Morgan","startTime":1599.852,"endTime":1600.392,"body":"draining"},{"speaker":"Tom Morgan","startTime":1600.422,"endTime":1600.852,"body":"because"},{"speaker":"Tom Morgan","startTime":1600.872,"endTime":1601.062,"body":"you"},{"speaker":"Tom Morgan","startTime":1601.072,"endTime":1601.392,"body":"know,"},{"speaker":"Tom Morgan","startTime":1601.542,"endTime":1601.712,"body":"you've"},{"speaker":"Tom Morgan","startTime":1601.712,"endTime":1601.882,"body":"got"},{"speaker":"Tom Morgan","startTime":1601.892,"endTime":1601.932,"body":"to"},{"speaker":"Tom Morgan","startTime":1601.942,"endTime":1602.122,"body":"give"},{"speaker":"Tom Morgan","startTime":1602.122,"endTime":1602.242,"body":"out"},{"speaker":"Tom Morgan","startTime":1602.242,"endTime":1602.372,"body":"this"},{"speaker":"Tom Morgan","startTime":1602.372,"endTime":1602.622,"body":"bad"},{"speaker":"Tom Morgan","startTime":1602.622,"endTime":1603.062,"body":"news"},{"speaker":"Tom Morgan","startTime":1603.102,"endTime":1603.402,"body":"and."},{"speaker":"Tom Morgan","startTime":1603.692,"endTime":1603.862,"body":"There's"},{"speaker":"Tom Morgan","startTime":1603.872,"endTime":1604.182,"body":"nothing"},{"speaker":"Tom Morgan","startTime":1604.182,"endTime":1604.292,"body":"they"},{"speaker":"Tom Morgan","startTime":1604.292,"endTime":1604.442,"body":"can"},{"speaker":"Tom Morgan","startTime":1604.442,"endTime":1604.742,"body":"say."},{"speaker":"Tom Morgan","startTime":1604.762,"endTime":1604.862,"body":"The"},{"speaker":"Tom Morgan","startTime":1604.862,"endTime":1605.082,"body":"news"},{"speaker":"Tom Morgan","startTime":1605.082,"endTime":1605.322,"body":"isn't"},{"speaker":"Tom Morgan","startTime":1605.322,"endTime":1605.842,"body":"changing."},{"speaker":"Tom Morgan","startTime":1606.282,"endTime":1606.722,"body":"So"},{"speaker":"Tom Morgan","startTime":1606.932,"endTime":1607.402,"body":"yes,"},{"speaker":"Tom Morgan","startTime":1607.522,"endTime":1607.852,"body":"depending"},{"speaker":"Tom Morgan","startTime":1607.852,"endTime":1607.912,"body":"on"},{"speaker":"Tom Morgan","startTime":1607.912,"endTime":1608.092,"body":"what"},{"speaker":"Tom Morgan","startTime":1608.092,"endTime":1608.132,"body":"it"},{"speaker":"Tom Morgan","startTime":1608.142,"endTime":1608.442,"body":"is,"},{"speaker":"Tom Morgan","startTime":1608.472,"endTime":1608.722,"body":"that"},{"speaker":"Tom Morgan","startTime":1608.722,"endTime":1609.042,"body":"might"},{"speaker":"Tom Morgan","startTime":1609.042,"endTime":1609.392,"body":"be"},{"speaker":"Tom Morgan","startTime":1609.402,"endTime":1609.802,"body":"something"},{"speaker":"Tom Morgan","startTime":1609.812,"endTime":1609.982,"body":"that"},{"speaker":"Tom Morgan","startTime":1609.982,"endTime":1610.222,"body":"could"},{"speaker":"Tom Morgan","startTime":1610.222,"endTime":1610.472,"body":"be"},{"speaker":"Tom Morgan","startTime":1610.502,"endTime":1610.882,"body":"delivered"},{"speaker":"Tom Morgan","startTime":1610.882,"endTime":1611.012,"body":"in"},{"speaker":"Tom Morgan","startTime":1611.012,"endTime":1611.062,"body":"a"},{"speaker":"Tom Morgan","startTime":1611.062,"endTime":1611.252,"body":"more"},{"speaker":"Tom Morgan","startTime":1611.252,"endTime":1611.802,"body":"automated"},{"speaker":"Tom Morgan","startTime":1611.802,"endTime":1612.252,"body":"way"},{"speaker":"Tom Morgan","startTime":1612.282,"endTime":1612.472,"body":"with"},{"speaker":"Tom Morgan","startTime":1612.472,"endTime":1612.542,"body":"a"},{"speaker":"Tom Morgan","startTime":1612.542,"endTime":1612.702,"body":"sort"},{"speaker":"Tom Morgan","startTime":1612.702,"endTime":1612.812,"body":"of,"},{"speaker":"Tom Morgan","startTime":1612.842,"endTime":1613.072,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1613.072,"endTime":1613.222,"body":"we"},{"speaker":"Tom Morgan","startTime":1613.222,"endTime":1613.592,"body":"can,"},{"speaker":"Tom Morgan","startTime":1614.092,"endTime":1614.202,"body":"you"},{"speaker":"Tom Morgan","startTime":1614.202,"endTime":1614.312,"body":"know,"},{"speaker":"Tom Morgan","startTime":1614.342,"endTime":1614.452,"body":"we're"},{"speaker":"Tom Morgan","startTime":1614.452,"endTime":1614.552,"body":"going"},{"speaker":"Tom Morgan","startTime":1614.552,"endTime":1614.602,"body":"to"},{"speaker":"Tom Morgan","startTime":1614.602,"endTime":1614.742,"body":"tell"},{"speaker":"Tom Morgan","startTime":1614.742,"endTime":1614.832,"body":"you"},{"speaker":"Tom Morgan","startTime":1614.832,"endTime":1614.922,"body":"all"},{"speaker":"Tom Morgan","startTime":1614.922,"endTime":1615.072,"body":"this"},{"speaker":"Tom Morgan","startTime":1615.072,"endTime":1615.442,"body":"stuff"},{"speaker":"Tom Morgan","startTime":1615.502,"endTime":1615.802,"body":"and"},{"speaker":"Tom Morgan","startTime":1615.812,"endTime":1616.052,"body":"you"},{"speaker":"Tom Morgan","startTime":1616.052,"endTime":1616.222,"body":"can"},{"speaker":"Tom Morgan","startTime":1616.222,"endTime":1616.362,"body":"go"},{"speaker":"Tom Morgan","startTime":1616.362,"endTime":1616.472,"body":"and"},{"speaker":"Tom Morgan","startTime":1616.472,"endTime":1616.522,"body":"talk"},{"speaker":"Tom Morgan","startTime":1616.632,"endTime":1616.722,"body":"to"},{"speaker":"Tom Morgan","startTime":1616.722,"endTime":1616.762,"body":"a"},{"speaker":"Tom Morgan","startTime":1616.762,"endTime":1617.102,"body":"person,"},{"speaker":"Tom Morgan","startTime":1617.102,"endTime":1617.232,"body":"but"},{"speaker":"Tom Morgan","startTime":1617.232,"endTime":1617.302,"body":"they're"},{"speaker":"Tom Morgan","startTime":1617.302,"endTime":1617.412,"body":"going"},{"speaker":"Tom Morgan","startTime":1617.412,"endTime":1617.462,"body":"to"},{"speaker":"Tom Morgan","startTime":1617.462,"endTime":1617.592,"body":"tell"},{"speaker":"Tom Morgan","startTime":1617.592,"endTime":1617.702,"body":"you"},{"speaker":"Tom Morgan","startTime":1617.702,"endTime":1618.072,"body":"exactly"},{"speaker":"Tom Morgan","startTime":1618.072,"endTime":1618.192,"body":"the"},{"speaker":"Tom Morgan","startTime":1618.192,"endTime":1618.392,"body":"same"},{"speaker":"Tom Morgan","startTime":1618.422,"endTime":1618.772,"body":"thing"},{"speaker":"Tom Morgan","startTime":1619.282,"endTime":1619.472,"body":"is"},{"speaker":"Tom Morgan","startTime":1619.472,"endTime":1619.732,"body":"maybe"},{"speaker":"Tom Morgan","startTime":1619.732,"endTime":1619.792,"body":"a"},{"speaker":"Tom Morgan","startTime":1619.812,"endTime":1620.042,"body":"better"},{"speaker":"Tom Morgan","startTime":1620.332,"endTime":1620.982,"body":"fronting"},{"speaker":"Tom Morgan","startTime":1621.122,"endTime":1621.422,"body":"rather"},{"speaker":"Tom Morgan","startTime":1621.422,"endTime":1621.592,"body":"than"},{"speaker":"Tom Morgan","startTime":1621.602,"endTime":1621.852,"body":"having"},{"speaker":"Tom Morgan","startTime":1621.852,"endTime":1622.002,"body":"these"},{"speaker":"Tom Morgan","startTime":1622.002,"endTime":1622.352,"body":"agents"},{"speaker":"Tom Morgan","startTime":1622.352,"endTime":1622.472,"body":"be"},{"speaker":"Tom Morgan","startTime":1622.472,"endTime":1622.822,"body":"shouted"},{"speaker":"Tom Morgan","startTime":1622.822,"endTime":1622.992,"body":"out"},{"speaker":"Tom Morgan","startTime":1622.992,"endTime":1623.012,"body":"all"},{"speaker":"Tom Morgan","startTime":1623.012,"endTime":1623.342,"body":"day"},{"speaker":"Tom Morgan","startTime":1623.382,"endTime":1623.622,"body":"because"},{"speaker":"Tom Morgan","startTime":1623.622,"endTime":1623.712,"body":"they're"},{"speaker":"Tom Morgan","startTime":1623.712,"endTime":1623.912,"body":"trying"},{"speaker":"Tom Morgan","startTime":1623.912,"endTime":1623.982,"body":"to"},{"speaker":"Tom Morgan","startTime":1623.982,"endTime":1624.282,"body":"deliver"},{"speaker":"Tom Morgan","startTime":1624.282,"endTime":1624.412,"body":"this"},{"speaker":"Tom Morgan","startTime":1624.412,"endTime":1624.652,"body":"bad"},{"speaker":"Tom Morgan","startTime":1624.652,"endTime":1624.932,"body":"news"},{"speaker":"Tom Morgan","startTime":1624.932,"endTime":1625.052,"body":"that"},{"speaker":"Tom Morgan","startTime":1625.212,"endTime":1625.522,"body":"nobody"},{"speaker":"Tom Morgan","startTime":1625.522,"endTime":1625.722,"body":"wants"},{"speaker":"Tom Morgan","startTime":1625.722,"endTime":1625.852,"body":"to"},{"speaker":"Tom Morgan","startTime":1625.853,"endTime":1626.462,"body":"hear."},{"speaker":"Tom Morgan","startTime":1626.462,"endTime":1626.572,"body":"You"},{"speaker":"Tom Morgan","startTime":1626.572,"endTime":1626.722,"body":"know,"},{"speaker":"Tom Morgan","startTime":1626.772,"endTime":1626.952,"body":"that"},{"speaker":"Tom Morgan","startTime":1626.952,"endTime":1627.212,"body":"may,"},{"speaker":"Tom Morgan","startTime":1627.292,"endTime":1627.542,"body":"maybe"},{"speaker":"Tom Morgan","startTime":1627.542,"endTime":1627.732,"body":"that's"},{"speaker":"Tom Morgan","startTime":1627.732,"endTime":1627.842,"body":"a,"},{"speaker":"Tom Morgan","startTime":1628.262,"endTime":1628.462,"body":"we're"},{"speaker":"Tom Morgan","startTime":1628.482,"endTime":1628.992,"body":"protecting"},{"speaker":"Tom Morgan","startTime":1628.992,"endTime":1629.142,"body":"our"},{"speaker":"Tom Morgan","startTime":1629.142,"endTime":1629.472,"body":"agents"},{"speaker":"Tom Morgan","startTime":1629.482,"endTime":1629.952,"body":"better"},{"speaker":"Tom Morgan","startTime":1630.112,"endTime":1630.252,"body":"in"},{"speaker":"Tom Morgan","startTime":1630.252,"endTime":1630.402,"body":"that"},{"speaker":"Tom Morgan","startTime":1630.402,"endTime":1630.702,"body":"way,"},{"speaker":"Tom Morgan","startTime":1630.952,"endTime":1631.042,"body":"for"},{"speaker":"Tom Morgan","startTime":1631.042,"endTime":1631.352,"body":"sure."},{"speaker":"Tom Morgan","startTime":1631.352,"endTime":1631.492,"body":"That's"},{"speaker":"Tom Morgan","startTime":1631.492,"endTime":1631.992,"body":"interesting."},{"speaker":"Tom Morgan","startTime":1632.182,"endTime":1632.402,"body":"So"},{"speaker":"Tom Morgan","startTime":1632.692,"endTime":1632.992,"body":"the,"},{"speaker":"Tom Morgan","startTime":1633.172,"endTime":1633.302,"body":"the"},{"speaker":"Tom Morgan","startTime":1633.302,"endTime":1633.532,"body":"reason"},{"speaker":"Tom Morgan","startTime":1633.532,"endTime":1633.572,"body":"I"},{"speaker":"Tom Morgan","startTime":1633.572,"endTime":1633.712,"body":"got"},{"speaker":"Tom Morgan","startTime":1633.712,"endTime":1633.822,"body":"into"},{"speaker":"Tom Morgan","startTime":1633.822,"endTime":1633.942,"body":"this"},{"speaker":"Tom Morgan","startTime":1633.942,"endTime":1634.112,"body":"at"},{"speaker":"Tom Morgan","startTime":1634.112,"endTime":1634.212,"body":"all"},{"speaker":"Tom Morgan","startTime":1634.212,"endTime":1634.592,"body":"was"},{"speaker":"Tom Morgan","startTime":1634.642,"endTime":1634.892,"body":"trying"},{"speaker":"Tom Morgan","startTime":1634.892,"endTime":1635.002,"body":"to"},{"speaker":"Tom Morgan","startTime":1635.002,"endTime":1635.712,"body":"capture"},{"speaker":"Tom Morgan","startTime":1635.802,"endTime":1636.092,"body":"like"},{"speaker":"Tom Morgan","startTime":1636.102,"endTime":1636.322,"body":"the"},{"speaker":"Tom Morgan","startTime":1636.332,"endTime":1637.102,"body":"processes"},{"speaker":"Tom Morgan","startTime":1637.102,"endTime":1637.252,"body":"that"},{"speaker":"Tom Morgan","startTime":1637.252,"endTime":1637.562,"body":"happen"},{"speaker":"Tom Morgan","startTime":1637.562,"endTime":1637.912,"body":"inside"},{"speaker":"Tom Morgan","startTime":1637.912,"endTime":1637.982,"body":"the"},{"speaker":"Tom Morgan","startTime":1637.982,"endTime":1638.332,"body":"contact"},{"speaker":"Tom Morgan","startTime":1638.332,"endTime":1638.802,"body":"center"},{"speaker":"Tom Morgan","startTime":1638.882,"endTime":1639.122,"body":"because"},{"speaker":"Tom Morgan","startTime":1639.122,"endTime":1639.212,"body":"it"},{"speaker":"Tom Morgan","startTime":1639.222,"endTime":1639.432,"body":"really"},{"speaker":"Tom Morgan","startTime":1639.432,"endTime":1639.632,"body":"helps"},{"speaker":"Tom Morgan","startTime":1639.652,"endTime":1639.762,"body":"you"},{"speaker":"Tom Morgan","startTime":1639.802,"endTime":1640.112,"body":"use"},{"speaker":"Tom Morgan","startTime":1640.112,"endTime":1640.152,"body":"your"},{"speaker":"Tom Morgan","startTime":1640.152,"endTime":1640.552,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":1640.552,"endTime":1640.712,"body":"but"},{"speaker":"Tom Morgan","startTime":1640.712,"endTime":1640.822,"body":"it"},{"speaker":"Tom Morgan","startTime":1640.862,"endTime":1641.372,"body":"also,"},{"speaker":"Tom Morgan","startTime":1641.642,"endTime":1641.822,"body":"it"},{"speaker":"Tom Morgan","startTime":1641.822,"endTime":1642.032,"body":"puts"},{"speaker":"Tom Morgan","startTime":1642.032,"endTime":1642.122,"body":"you"},{"speaker":"Tom Morgan","startTime":1642.122,"endTime":1642.202,"body":"in"},{"speaker":"Tom Morgan","startTime":1642.202,"endTime":1642.292,"body":"a"},{"speaker":"Tom Morgan","startTime":1642.292,"endTime":1642.462,"body":"really"},{"speaker":"Tom Morgan","startTime":1642.462,"endTime":1642.742,"body":"strong"},{"speaker":"Tom Morgan","startTime":1642.742,"endTime":1643.142,"body":"place"},{"speaker":"Tom Morgan","startTime":1643.142,"endTime":1643.622,"body":"for"},{"speaker":"Tom Morgan","startTime":1643.852,"endTime":1644.182,"body":"taking"},{"speaker":"Tom Morgan","startTime":1644.182,"endTime":1644.662,"body":"advantage"},{"speaker":"Tom Morgan","startTime":1644.662,"endTime":1644.792,"body":"of"},{"speaker":"Tom Morgan","startTime":1644.792,"endTime":1644.952,"body":"some"},{"speaker":"Tom Morgan","startTime":1644.952,"endTime":1645.022,"body":"of"},{"speaker":"Tom Morgan","startTime":1645.022,"endTime":1645.092,"body":"the"},{"speaker":"Tom Morgan","startTime":1645.102,"endTime":1645.362,"body":"things"},{"speaker":"Tom Morgan","startTime":1645.362,"endTime":1645.442,"body":"in"},{"speaker":"Tom Morgan","startTime":1645.442,"endTime":1645.792,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1645.822,"endTime":1646.362,"body":"connect,"},{"speaker":"Tom Morgan","startTime":1646.422,"endTime":1646.792,"body":"such"},{"speaker":"Tom Morgan","startTime":1646.792,"endTime":1647.262,"body":"as"},{"speaker":"Tom Morgan","startTime":1647.402,"endTime":1647.772,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1647.782,"endTime":1648.242,"body":"queue,"},{"speaker":"Tom Morgan","startTime":1648.552,"endTime":1648.862,"body":"user"},{"speaker":"Tom Morgan","startTime":1648.862,"endTime":1649.232,"body":"guides"},{"speaker":"Tom Morgan","startTime":1649.232,"endTime":1649.382,"body":"for"},{"speaker":"Tom Morgan","startTime":1649.382,"endTime":1650.042,"body":"agents"},{"speaker":"Tom Morgan","startTime":1650.092,"endTime":1650.122,"body":"and"},{"speaker":"Tom Morgan","startTime":1650.262,"endTime":1650.442,"body":"things"},{"speaker":"Tom Morgan","startTime":1650.442,"endTime":1650.562,"body":"like"},{"speaker":"Tom Morgan","startTime":1650.562,"endTime":1650.772,"body":"that."},{"speaker":"Tom Morgan","startTime":1650.862,"endTime":1651.072,"body":"It"},{"speaker":"Tom Morgan","startTime":1651.152,"endTime":1651.522,"body":"helps"},{"speaker":"Tom Morgan","startTime":1651.522,"endTime":1651.632,"body":"you"},{"speaker":"Tom Morgan","startTime":1651.632,"endTime":1651.722,"body":"sort"},{"speaker":"Tom Morgan","startTime":1651.722,"endTime":1651.742,"body":"of"},{"speaker":"Tom Morgan","startTime":1651.882,"endTime":1652.182,"body":"really"},{"speaker":"Tom Morgan","startTime":1652.182,"endTime":1652.372,"body":"take"},{"speaker":"Tom Morgan","startTime":1652.372,"endTime":1652.802,"body":"advantage"},{"speaker":"Tom Morgan","startTime":1652.802,"endTime":1652.902,"body":"of"},{"speaker":"Tom Morgan","startTime":1652.902,"endTime":1653.012,"body":"all"},{"speaker":"Tom Morgan","startTime":1653.012,"endTime":1653.032,"body":"of"},{"speaker":"Tom Morgan","startTime":1653.032,"endTime":1653.222,"body":"that"},{"speaker":"Tom Morgan","startTime":1653.222,"endTime":1653.582,"body":"stuff."},{"speaker":"Alex Baker","startTime":1653.832,"endTime":1654.302,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":1654.642,"endTime":1654.812,"body":"and"},{"speaker":"Alex Baker","startTime":1655.192,"endTime":1655.572,"body":"it's,"},{"speaker":"Alex Baker","startTime":1655.722,"endTime":1655.982,"body":"it's"},{"speaker":"Alex Baker","startTime":1655.982,"endTime":1656.232,"body":"always"},{"speaker":"Alex Baker","startTime":1656.252,"endTime":1656.452,"body":"good"},{"speaker":"Alex Baker","startTime":1656.452,"endTime":1656.812,"body":"when,"},{"speaker":"Alex Baker","startTime":1657.512,"endTime":1657.702,"body":"when"},{"speaker":"Alex Baker","startTime":1657.702,"endTime":1657.842,"body":"we"},{"speaker":"Alex Baker","startTime":1657.842,"endTime":1658.112,"body":"take"},{"speaker":"Alex Baker","startTime":1658.112,"endTime":1658.272,"body":"on"},{"speaker":"Alex Baker","startTime":1658.272,"endTime":1658.302,"body":"a"},{"speaker":"Alex Baker","startTime":1658.332,"endTime":1658.852,"body":"project"},{"speaker":"Alex Baker","startTime":1658.892,"endTime":1659.002,"body":"and"},{"speaker":"Alex Baker","startTime":1659.012,"endTime":1659.342,"body":"we"},{"speaker":"Alex Baker","startTime":1659.362,"endTime":1659.582,"body":"get"},{"speaker":"Alex Baker","startTime":1659.602,"endTime":1659.722,"body":"to"},{"speaker":"Alex Baker","startTime":1659.722,"endTime":1660.152,"body":"talk"},{"speaker":"Alex Baker","startTime":1660.362,"endTime":1660.492,"body":"To"},{"speaker":"Alex Baker","startTime":1660.492,"endTime":1660.902,"body":"somebody"},{"speaker":"Alex Baker","startTime":1660.902,"endTime":1661.082,"body":"who's"},{"speaker":"Alex Baker","startTime":1661.082,"endTime":1661.332,"body":"really"},{"speaker":"Alex Baker","startTime":1661.332,"endTime":1661.862,"body":"knowledgeable"},{"speaker":"Alex Baker","startTime":1661.862,"endTime":1662.212,"body":"about"},{"speaker":"Alex Baker","startTime":1662.252,"endTime":1662.412,"body":"all"},{"speaker":"Alex Baker","startTime":1662.412,"endTime":1662.562,"body":"that"},{"speaker":"Alex Baker","startTime":1662.562,"endTime":1662.732,"body":"kind"},{"speaker":"Alex Baker","startTime":1662.732,"endTime":1662.822,"body":"of"},{"speaker":"Alex Baker","startTime":1662.822,"endTime":1663.132,"body":"stuff"},{"speaker":"Alex Baker","startTime":1663.132,"endTime":1663.372,"body":"and,"},{"speaker":"Alex Baker","startTime":1663.382,"endTime":1663.682,"body":"and"},{"speaker":"Alex Baker","startTime":1664.082,"endTime":1664.502,"body":"possibly"},{"speaker":"Alex Baker","startTime":1664.502,"endTime":1664.732,"body":"even"},{"speaker":"Alex Baker","startTime":1664.732,"endTime":1664.942,"body":"that"},{"speaker":"Alex Baker","startTime":1664.942,"endTime":1665.172,"body":"they,"},{"speaker":"Alex Baker","startTime":1665.222,"endTime":1665.362,"body":"they"},{"speaker":"Alex Baker","startTime":1665.362,"endTime":1665.582,"body":"have"},{"speaker":"Alex Baker","startTime":1665.792,"endTime":1666.002,"body":"some"},{"speaker":"Alex Baker","startTime":1666.002,"endTime":1666.102,"body":"of"},{"speaker":"Alex Baker","startTime":1666.102,"endTime":1666.262,"body":"it"},{"speaker":"Alex Baker","startTime":1666.342,"endTime":1667.022,"body":"documented,"},{"speaker":"Alex Baker","startTime":1667.082,"endTime":1667.402,"body":"heaven"},{"speaker":"Alex Baker","startTime":1667.412,"endTime":1667.822,"body":"forbid"},{"speaker":"Alex Baker","startTime":1667.892,"endTime":1668.062,"body":"it."},{"speaker":"Alex Baker","startTime":1668.072,"endTime":1668.482,"body":"Sometimes"},{"speaker":"Alex Baker","startTime":1668.482,"endTime":1668.572,"body":"you"},{"speaker":"Alex Baker","startTime":1668.572,"endTime":1668.772,"body":"don't"},{"speaker":"Alex Baker","startTime":1668.772,"endTime":1668.942,"body":"get"},{"speaker":"Alex Baker","startTime":1668.942,"endTime":1669.192,"body":"that,"},{"speaker":"Alex Baker","startTime":1669.192,"endTime":1669.452,"body":"but"},{"speaker":"Alex Baker","startTime":1669.512,"endTime":1670.052,"body":"sometimes"},{"speaker":"Alex Baker","startTime":1670.082,"endTime":1670.342,"body":"you"},{"speaker":"Alex Baker","startTime":1670.342,"endTime":1670.582,"body":"do,"},{"speaker":"Alex Baker","startTime":1670.592,"endTime":1670.622,"body":"and"},{"speaker":"Alex Baker","startTime":1670.662,"endTime":1670.852,"body":"yet"},{"speaker":"Alex Baker","startTime":1670.862,"endTime":1670.912,"body":"it"},{"speaker":"Alex Baker","startTime":1670.922,"endTime":1671.142,"body":"may"},{"speaker":"Alex Baker","startTime":1671.142,"endTime":1671.352,"body":"be,"},{"speaker":"Alex Baker","startTime":1671.652,"endTime":1671.742,"body":"you"},{"speaker":"Alex Baker","startTime":1671.742,"endTime":1671.942,"body":"know,"},{"speaker":"Alex Baker","startTime":1672.042,"endTime":1672.142,"body":"a"},{"speaker":"Alex Baker","startTime":1672.142,"endTime":1672.492,"body":"great"},{"speaker":"Alex Baker","startTime":1672.632,"endTime":1672.982,"body":"business"},{"speaker":"Alex Baker","startTime":1672.982,"endTime":1673.502,"body":"analyst"},{"speaker":"Alex Baker","startTime":1673.502,"endTime":1673.872,"body":"or"},{"speaker":"Alex Baker","startTime":1674.372,"endTime":1674.742,"body":"great"},{"speaker":"Alex Baker","startTime":1674.832,"endTime":1675.032,"body":"sort"},{"speaker":"Alex Baker","startTime":1675.032,"endTime":1675.132,"body":"of"},{"speaker":"Alex Baker","startTime":1675.132,"endTime":1675.462,"body":"business"},{"speaker":"Alex Baker","startTime":1675.472,"endTime":1675.802,"body":"lead"},{"speaker":"Alex Baker","startTime":1675.802,"endTime":1676.012,"body":"who"},{"speaker":"Alex Baker","startTime":1676.192,"endTime":1676.452,"body":"really"},{"speaker":"Alex Baker","startTime":1676.452,"endTime":1676.762,"body":"knows"},{"speaker":"Alex Baker","startTime":1676.812,"endTime":1677.112,"body":"the"},{"speaker":"Alex Baker","startTime":1677.362,"endTime":1677.682,"body":"business"},{"speaker":"Alex Baker","startTime":1677.692,"endTime":1678.322,"body":"processes"},{"speaker":"Alex Baker","startTime":1678.332,"endTime":1678.512,"body":"in"},{"speaker":"Alex Baker","startTime":1678.522,"endTime":1678.632,"body":"and"},{"speaker":"Alex Baker","startTime":1678.632,"endTime":1678.832,"body":"out"},{"speaker":"Alex Baker","startTime":1679.222,"endTime":1679.602,"body":"inside"},{"speaker":"Alex Baker","startTime":1679.602,"endTime":1679.732,"body":"and"},{"speaker":"Alex Baker","startTime":1679.732,"endTime":1679.922,"body":"out."},{"speaker":"Tom Morgan","startTime":1680.172,"endTime":1680.392,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1680.392,"endTime":1680.882,"body":"definitely."},{"speaker":"Tom Morgan","startTime":1681.492,"endTime":1681.712,"body":"Just"},{"speaker":"Tom Morgan","startTime":1681.712,"endTime":1681.882,"body":"coming"},{"speaker":"Tom Morgan","startTime":1681.882,"endTime":1682.012,"body":"back"},{"speaker":"Tom Morgan","startTime":1682.012,"endTime":1682.112,"body":"to"},{"speaker":"Tom Morgan","startTime":1682.112,"endTime":1682.492,"body":"training"},{"speaker":"Tom Morgan","startTime":1682.492,"endTime":1682.592,"body":"for"},{"speaker":"Tom Morgan","startTime":1682.592,"endTime":1682.632,"body":"a"},{"speaker":"Tom Morgan","startTime":1682.632,"endTime":1682.932,"body":"minute"},{"speaker":"Tom Morgan","startTime":1682.942,"endTime":1683.562,"body":"because"},{"speaker":"Tom Morgan","startTime":1683.612,"endTime":1683.842,"body":"just"},{"speaker":"Tom Morgan","startTime":1683.842,"endTime":1683.932,"body":"the"},{"speaker":"Tom Morgan","startTime":1683.932,"endTime":1684.182,"body":"nuts"},{"speaker":"Tom Morgan","startTime":1684.182,"endTime":1684.312,"body":"and"},{"speaker":"Tom Morgan","startTime":1684.312,"endTime":1684.582,"body":"bolts"},{"speaker":"Tom Morgan","startTime":1684.582,"endTime":1684.702,"body":"of"},{"speaker":"Tom Morgan","startTime":1684.702,"endTime":1684.922,"body":"how"},{"speaker":"Tom Morgan","startTime":1684.962,"endTime":1685.102,"body":"to"},{"speaker":"Tom Morgan","startTime":1685.102,"endTime":1685.782,"body":"use"},{"speaker":"Tom Morgan","startTime":1686.012,"endTime":1686.432,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1686.432,"endTime":1687.042,"body":"Connect."},{"speaker":"Tom Morgan","startTime":1687.212,"endTime":1687.292,"body":"I"},{"speaker":"Tom Morgan","startTime":1687.302,"endTime":1687.552,"body":"think"},{"speaker":"Tom Morgan","startTime":1687.562,"endTime":1688.082,"body":"AWS"},{"speaker":"Tom Morgan","startTime":1688.102,"endTime":1688.322,"body":"do"},{"speaker":"Tom Morgan","startTime":1688.322,"endTime":1688.942,"body":"workshops"},{"speaker":"Tom Morgan","startTime":1688.952,"endTime":1689.122,"body":"for"},{"speaker":"Tom Morgan","startTime":1689.362,"endTime":1689.562,"body":"like"},{"speaker":"Tom Morgan","startTime":1689.562,"endTime":1690.122,"body":"supervisor"},{"speaker":"Tom Morgan","startTime":1690.122,"endTime":1690.392,"body":"roles"},{"speaker":"Tom Morgan","startTime":1690.392,"endTime":1690.522,"body":"as"},{"speaker":"Tom Morgan","startTime":1690.522,"endTime":1690.782,"body":"well."},{"speaker":"Tom Morgan","startTime":1691.012,"endTime":1691.172,"body":"Is"},{"speaker":"Tom Morgan","startTime":1691.172,"endTime":1691.342,"body":"that"},{"speaker":"Tom Morgan","startTime":1691.342,"endTime":1691.792,"body":"true?"},{"speaker":"Alex Baker","startTime":1692.187,"endTime":1692.567,"body":"Yeah,"},{"speaker":"Alex Baker","startTime":1692.568,"endTime":1693.707,"body":"so"},{"speaker":"Alex Baker","startTime":1693.707,"endTime":1694.057,"body":"I'm"},{"speaker":"Alex Baker","startTime":1694.127,"endTime":1694.247,"body":"a"},{"speaker":"Alex Baker","startTime":1694.247,"endTime":1694.457,"body":"real"},{"speaker":"Alex Baker","startTime":1694.457,"endTime":1694.657,"body":"big"},{"speaker":"Alex Baker","startTime":1694.657,"endTime":1694.917,"body":"fan"},{"speaker":"Alex Baker","startTime":1694.917,"endTime":1695.037,"body":"of"},{"speaker":"Alex Baker","startTime":1695.047,"endTime":1695.257,"body":"some"},{"speaker":"Alex Baker","startTime":1695.257,"endTime":1695.387,"body":"of"},{"speaker":"Alex Baker","startTime":1695.387,"endTime":1695.737,"body":"the"},{"speaker":"Alex Baker","startTime":1696.087,"endTime":1696.697,"body":"AWS"},{"speaker":"Alex Baker","startTime":1696.717,"endTime":1697.437,"body":"online"},{"speaker":"Alex Baker","startTime":1697.657,"endTime":1698.227,"body":"workshops"},{"speaker":"Alex Baker","startTime":1698.237,"endTime":1698.327,"body":"and"},{"speaker":"Alex Baker","startTime":1698.327,"endTime":1698.417,"body":"we"},{"speaker":"Alex Baker","startTime":1698.417,"endTime":1698.567,"body":"should"},{"speaker":"Alex Baker","startTime":1698.567,"endTime":1698.687,"body":"put"},{"speaker":"Alex Baker","startTime":1698.717,"endTime":1698.807,"body":"a"},{"speaker":"Alex Baker","startTime":1698.807,"endTime":1699.207,"body":"link"},{"speaker":"Alex Baker","startTime":1699.257,"endTime":1699.497,"body":"in"},{"speaker":"Alex Baker","startTime":1699.507,"endTime":1699.877,"body":"the"},{"speaker":"Alex Baker","startTime":1700.357,"endTime":1700.717,"body":"post"},{"speaker":"Alex Baker","startTime":1700.717,"endTime":1700.847,"body":"when"},{"speaker":"Alex Baker","startTime":1700.847,"endTime":1700.957,"body":"we"},{"speaker":"Alex Baker","startTime":1700.957,"endTime":1701.087,"body":"put"},{"speaker":"Alex Baker","startTime":1701.137,"endTime":1701.287,"body":"this"},{"speaker":"Alex Baker","startTime":1701.287,"endTime":1701.607,"body":"out."},{"speaker":"Alex Baker","startTime":1701.967,"endTime":1702.157,"body":"But"},{"speaker":"Alex Baker","startTime":1702.167,"endTime":1702.417,"body":"yeah,"},{"speaker":"Alex Baker","startTime":1702.417,"endTime":1702.677,"body":"there's,"},{"speaker":"Alex Baker","startTime":1702.717,"endTime":1702.887,"body":"there's"},{"speaker":"Alex Baker","startTime":1702.897,"endTime":1703.127,"body":"some"},{"speaker":"Alex Baker","startTime":1703.127,"endTime":1703.477,"body":"great"},{"speaker":"Alex Baker","startTime":1703.477,"endTime":1704.097,"body":"workshops"},{"speaker":"Alex Baker","startTime":1704.137,"endTime":1704.267,"body":"that"},{"speaker":"Alex Baker","startTime":1704.267,"endTime":1704.357,"body":"you"},{"speaker":"Alex Baker","startTime":1704.357,"endTime":1704.497,"body":"can"},{"speaker":"Alex Baker","startTime":1704.497,"endTime":1704.617,"body":"just"},{"speaker":"Alex Baker","startTime":1704.617,"endTime":1704.757,"body":"go"},{"speaker":"Alex Baker","startTime":1704.757,"endTime":1704.857,"body":"and"},{"speaker":"Alex Baker","startTime":1704.857,"endTime":1705.277,"body":"access"},{"speaker":"Alex Baker","startTime":1705.277,"endTime":1705.717,"body":"yourself"},{"speaker":"Alex Baker","startTime":1705.737,"endTime":1706.097,"body":"about"},{"speaker":"Alex Baker","startTime":1706.117,"endTime":1706.517,"body":"connect"},{"speaker":"Alex Baker","startTime":1706.517,"endTime":1706.667,"body":"in"},{"speaker":"Alex Baker","startTime":1706.667,"endTime":1707.167,"body":"general."},{"speaker":"Alex Baker","startTime":1707.427,"endTime":1707.707,"body":"There"},{"speaker":"Alex Baker","startTime":1707.707,"endTime":1707.807,"body":"are."},{"speaker":"Alex Baker","startTime":1708.057,"endTime":1708.207,"body":"I"},{"speaker":"Alex Baker","startTime":1708.207,"endTime":1708.487,"body":"suppose"},{"speaker":"Alex Baker","startTime":1708.487,"endTime":1708.757,"body":"maybe"},{"speaker":"Alex Baker","startTime":1708.757,"endTime":1708.907,"body":"a"},{"speaker":"Alex Baker","startTime":1709.097,"endTime":1709.757,"body":"minority"},{"speaker":"Alex Baker","startTime":1709.757,"endTime":1709.867,"body":"that"},{"speaker":"Alex Baker","startTime":1709.897,"endTime":1709.977,"body":"are"},{"speaker":"Alex Baker","startTime":1709.987,"endTime":1710.117,"body":"sort"},{"speaker":"Alex Baker","startTime":1710.117,"endTime":1710.277,"body":"of"},{"speaker":"Alex Baker","startTime":1710.277,"endTime":1710.537,"body":"aimed"},{"speaker":"Alex Baker","startTime":1710.567,"endTime":1710.867,"body":"more"},{"speaker":"Alex Baker","startTime":1710.877,"endTime":1710.897,"body":"at"},{"speaker":"Alex Baker","startTime":1710.927,"endTime":1711.117,"body":"the,"},{"speaker":"Alex Baker","startTime":1711.137,"endTime":1711.287,"body":"the"},{"speaker":"Alex Baker","startTime":1711.287,"endTime":1711.697,"body":"agent"},{"speaker":"Alex Baker","startTime":1711.777,"endTime":1712.377,"body":"population,"},{"speaker":"Alex Baker","startTime":1712.377,"endTime":1712.607,"body":"but"},{"speaker":"Alex Baker","startTime":1712.697,"endTime":1712.887,"body":"there"},{"speaker":"Alex Baker","startTime":1712.887,"endTime":1712.937,"body":"are"},{"speaker":"Alex Baker","startTime":1712.937,"endTime":1713.207,"body":"some"},{"speaker":"Alex Baker","startTime":1713.207,"endTime":1713.527,"body":"around"},{"speaker":"Alex Baker","startTime":1713.527,"endTime":1713.647,"body":"sort"},{"speaker":"Alex Baker","startTime":1713.647,"endTime":1713.667,"body":"of"},{"speaker":"Alex Baker","startTime":1713.687,"endTime":1714.127,"body":"using"},{"speaker":"Alex Baker","startTime":1714.127,"endTime":1714.407,"body":"the"},{"speaker":"Alex Baker","startTime":1714.787,"endTime":1715.057,"body":"agent"},{"speaker":"Alex Baker","startTime":1715.057,"endTime":1715.867,"body":"workspace"},{"speaker":"Alex Baker","startTime":1715.917,"endTime":1716.167,"body":"and"},{"speaker":"Alex Baker","startTime":1716.217,"endTime":1716.597,"body":"contact"},{"speaker":"Alex Baker","startTime":1716.607,"endTime":1717.217,"body":"control"},{"speaker":"Alex Baker","startTime":1717.337,"endTime":1717.747,"body":"panel"},{"speaker":"Alex Baker","startTime":1718.167,"endTime":1718.577,"body":"probably"},{"speaker":"Alex Baker","startTime":1718.577,"endTime":1719.127,"body":"more"},{"speaker":"Alex Baker","startTime":1719.317,"endTime":1719.427,"body":"at"},{"speaker":"Alex Baker","startTime":1719.467,"endTime":1719.557,"body":"a"},{"speaker":"Alex Baker","startTime":1719.557,"endTime":1719.997,"body":"slightly"},{"speaker":"Alex Baker","startTime":1719.997,"endTime":1720.177,"body":"more"},{"speaker":"Alex Baker","startTime":1720.177,"endTime":1720.647,"body":"technical"},{"speaker":"Alex Baker","startTime":1720.647,"endTime":1721.057,"body":"audience,"},{"speaker":"Alex Baker","startTime":1721.077,"endTime":1721.377,"body":"but,"},{"speaker":"Alex Baker","startTime":1721.967,"endTime":1722.267,"body":"thinking"},{"speaker":"Alex Baker","startTime":1722.267,"endTime":1722.587,"body":"about"},{"speaker":"Alex Baker","startTime":1722.597,"endTime":1723.227,"body":"the,"},{"speaker":"Alex Baker","startTime":1723.507,"endTime":1723.947,"body":"quality"},{"speaker":"Alex Baker","startTime":1723.947,"endTime":1724.237,"body":"team"},{"speaker":"Alex Baker","startTime":1724.237,"endTime":1724.287,"body":"that"},{"speaker":"Alex Baker","startTime":1724.307,"endTime":1724.447,"body":"we"},{"speaker":"Alex Baker","startTime":1724.447,"endTime":1725.047,"body":"mentioned,"},{"speaker":"Alex Baker","startTime":1725.177,"endTime":1725.217,"body":"for"},{"speaker":"Alex Baker","startTime":1725.217,"endTime":1725.847,"body":"example"},{"speaker":"Alex Baker","startTime":1725.877,"endTime":1725.947,"body":"I"},{"speaker":"Alex Baker","startTime":1725.947,"endTime":1726.117,"body":"know"},{"speaker":"Alex Baker","startTime":1726.117,"endTime":1726.287,"body":"there's"},{"speaker":"Alex Baker","startTime":1726.287,"endTime":1726.397,"body":"at"},{"speaker":"Alex Baker","startTime":1726.397,"endTime":1726.627,"body":"least"},{"speaker":"Alex Baker","startTime":1726.627,"endTime":1726.797,"body":"one"},{"speaker":"Alex Baker","startTime":1726.807,"endTime":1727.277,"body":"workshop"},{"speaker":"Alex Baker","startTime":1727.477,"endTime":1727.937,"body":"around"},{"speaker":"Alex Baker","startTime":1728.147,"endTime":1728.477,"body":"that"},{"speaker":"Alex Baker","startTime":1728.477,"endTime":1728.757,"body":"covers"},{"speaker":"Alex Baker","startTime":1728.757,"endTime":1728.927,"body":"that"},{"speaker":"Alex Baker","startTime":1728.927,"endTime":1729.107,"body":"kind"},{"speaker":"Alex Baker","startTime":1729.107,"endTime":1729.247,"body":"of"},{"speaker":"Alex Baker","startTime":1729.247,"endTime":1729.677,"body":"area."},{"speaker":"Alex Baker","startTime":1730.167,"endTime":1730.597,"body":"Definitely"},{"speaker":"Alex Baker","startTime":1730.597,"endTime":1731.037,"body":"encourage"},{"speaker":"Alex Baker","startTime":1731.037,"endTime":1731.447,"body":"people"},{"speaker":"Alex Baker","startTime":1731.447,"endTime":1731.767,"body":"to,"},{"speaker":"Alex Baker","startTime":1731.777,"endTime":1731.797,"body":"yeah."},{"speaker":"Alex Baker","startTime":1732.162,"endTime":1732.292,"body":"To"},{"speaker":"Alex Baker","startTime":1732.292,"endTime":1732.402,"body":"go"},{"speaker":"Alex Baker","startTime":1732.402,"endTime":1732.542,"body":"and"},{"speaker":"Alex Baker","startTime":1732.542,"endTime":1732.772,"body":"check"},{"speaker":"Alex Baker","startTime":1732.792,"endTime":1732.932,"body":"them"},{"speaker":"Alex Baker","startTime":1732.932,"endTime":1733.312,"body":"out."},{"speaker":"Alex Baker","startTime":1733.572,"endTime":1734.052,"body":"They,"},{"speaker":"Alex Baker","startTime":1734.302,"endTime":1734.772,"body":"they've"},{"speaker":"Alex Baker","startTime":1734.792,"endTime":1735.122,"body":"clearly"},{"speaker":"Alex Baker","startTime":1735.122,"endTime":1735.302,"body":"had"},{"speaker":"Alex Baker","startTime":1735.732,"endTime":1736.102,"body":"some,"},{"speaker":"Alex Baker","startTime":1736.112,"endTime":1736.342,"body":"thought"},{"speaker":"Alex Baker","startTime":1736.352,"endTime":1736.542,"body":"and"},{"speaker":"Alex Baker","startTime":1736.562,"endTime":1736.882,"body":"effort"},{"speaker":"Alex Baker","startTime":1736.882,"endTime":1737.002,"body":"put"},{"speaker":"Alex Baker","startTime":1737.012,"endTime":1737.302,"body":"into"},{"speaker":"Alex Baker","startTime":1737.302,"endTime":1737.452,"body":"them."},{"speaker":"Alex Baker","startTime":1737.452,"endTime":1737.592,"body":"And"},{"speaker":"Alex Baker","startTime":1737.752,"endTime":1737.912,"body":"I"},{"speaker":"Alex Baker","startTime":1738.012,"endTime":1738.262,"body":"think"},{"speaker":"Alex Baker","startTime":1738.272,"endTime":1738.452,"body":"they're"},{"speaker":"Alex Baker","startTime":1738.472,"endTime":1739.032,"body":"designed"},{"speaker":"Alex Baker","startTime":1739.032,"endTime":1739.392,"body":"such"},{"speaker":"Alex Baker","startTime":1739.392,"endTime":1739.792,"body":"that"},{"speaker":"Alex Baker","startTime":1740.092,"endTime":1740.262,"body":"they"},{"speaker":"Alex Baker","startTime":1740.262,"endTime":1740.442,"body":"can"},{"speaker":"Alex Baker","startTime":1740.442,"endTime":1740.642,"body":"either"},{"speaker":"Alex Baker","startTime":1740.642,"endTime":1740.992,"body":"be"},{"speaker":"Alex Baker","startTime":1741.472,"endTime":1741.882,"body":"delivered"},{"speaker":"Alex Baker","startTime":1741.882,"endTime":1742.092,"body":"just"},{"speaker":"Alex Baker","startTime":1742.092,"endTime":1742.222,"body":"as"},{"speaker":"Alex Baker","startTime":1742.222,"endTime":1742.282,"body":"a"},{"speaker":"Alex Baker","startTime":1742.282,"endTime":1742.642,"body":"purely"},{"speaker":"Alex Baker","startTime":1742.642,"endTime":1743.082,"body":"online"},{"speaker":"Alex Baker","startTime":1743.082,"endTime":1743.442,"body":"course"},{"speaker":"Alex Baker","startTime":1743.442,"endTime":1743.832,"body":"or"},{"speaker":"Alex Baker","startTime":1743.932,"endTime":1744.512,"body":"AWS"},{"speaker":"Alex Baker","startTime":1744.512,"endTime":1745.042,"body":"themselves,"},{"speaker":"Alex Baker","startTime":1745.042,"endTime":1745.412,"body":"or"},{"speaker":"Alex Baker","startTime":1745.452,"endTime":1745.542,"body":"a"},{"speaker":"Alex Baker","startTime":1745.542,"endTime":1745.972,"body":"partner"},{"speaker":"Alex Baker","startTime":1746.052,"endTime":1746.382,"body":"can"},{"speaker":"Alex Baker","startTime":1746.512,"endTime":1746.982,"body":"deliver"},{"speaker":"Alex Baker","startTime":1747.032,"endTime":1747.362,"body":"the"},{"speaker":"Alex Baker","startTime":1747.362,"endTime":1748.092,"body":"workshops"},{"speaker":"Alex Baker","startTime":1748.422,"endTime":1748.642,"body":"as"},{"speaker":"Alex Baker","startTime":1748.642,"endTime":1748.802,"body":"a"},{"speaker":"Alex Baker","startTime":1749.022,"endTime":1749.282,"body":"face"},{"speaker":"Alex Baker","startTime":1749.282,"endTime":1749.392,"body":"to"},{"speaker":"Alex Baker","startTime":1749.392,"endTime":1749.842,"body":"face"},{"speaker":"Alex Baker","startTime":1749.972,"endTime":1750.652,"body":"interactive"},{"speaker":"Alex Baker","startTime":1750.672,"endTime":1750.852,"body":"kind"},{"speaker":"Alex Baker","startTime":1750.852,"endTime":1750.942,"body":"of"},{"speaker":"Alex Baker","startTime":1750.942,"endTime":1751.232,"body":"thing."},{"speaker":"Alex Baker","startTime":1751.532,"endTime":1751.662,"body":"But"},{"speaker":"Alex Baker","startTime":1751.662,"endTime":1751.852,"body":"yeah,"},{"speaker":"Alex Baker","startTime":1751.852,"endTime":1752.132,"body":"I"},{"speaker":"Alex Baker","startTime":1752.152,"endTime":1752.402,"body":"really"},{"speaker":"Alex Baker","startTime":1752.402,"endTime":1752.622,"body":"rate"},{"speaker":"Alex Baker","startTime":1752.642,"endTime":1752.932,"body":"those."},{"speaker":"Alex Baker","startTime":1752.932,"endTime":1753.062,"body":"And"},{"speaker":"Alex Baker","startTime":1753.152,"endTime":1753.322,"body":"I"},{"speaker":"Alex Baker","startTime":1753.382,"endTime":1753.672,"body":"I'm"},{"speaker":"Alex Baker","startTime":1754.162,"endTime":1754.562,"body":"always"},{"speaker":"Alex Baker","startTime":1754.642,"endTime":1754.852,"body":"trying"},{"speaker":"Alex Baker","startTime":1754.852,"endTime":1754.902,"body":"to"},{"speaker":"Alex Baker","startTime":1754.902,"endTime":1755.122,"body":"use"},{"speaker":"Alex Baker","startTime":1755.122,"endTime":1755.172,"body":"a"},{"speaker":"Alex Baker","startTime":1755.172,"endTime":1755.292,"body":"bit"},{"speaker":"Alex Baker","startTime":1755.292,"endTime":1755.372,"body":"of"},{"speaker":"Alex Baker","startTime":1755.372,"endTime":1755.642,"body":"spare"},{"speaker":"Alex Baker","startTime":1755.642,"endTime":1755.902,"body":"time"},{"speaker":"Alex Baker","startTime":1755.902,"endTime":1755.992,"body":"to"},{"speaker":"Alex Baker","startTime":1755.992,"endTime":1756.242,"body":"keep"},{"speaker":"Alex Baker","startTime":1756.252,"endTime":1756.372,"body":"up"},{"speaker":"Alex Baker","startTime":1756.372,"endTime":1756.482,"body":"to"},{"speaker":"Alex Baker","startTime":1756.482,"endTime":1756.742,"body":"date"},{"speaker":"Alex Baker","startTime":1756.742,"endTime":1756.872,"body":"with"},{"speaker":"Alex Baker","startTime":1756.872,"endTime":1757.052,"body":"any"},{"speaker":"Alex Baker","startTime":1757.052,"endTime":1757.202,"body":"of"},{"speaker":"Alex Baker","startTime":1757.202,"endTime":1757.262,"body":"the"},{"speaker":"Alex Baker","startTime":1757.262,"endTime":1757.432,"body":"new"},{"speaker":"Alex Baker","startTime":1757.432,"endTime":1757.712,"body":"ones"},{"speaker":"Alex Baker","startTime":1757.712,"endTime":1757.792,"body":"that"},{"speaker":"Alex Baker","startTime":1757.792,"endTime":1757.872,"body":"are"},{"speaker":"Alex Baker","startTime":1757.872,"endTime":1758.242,"body":"released."},{"speaker":"Tom Morgan","startTime":1758.492,"endTime":1758.732,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":1758.732,"endTime":1758.862,"body":"no,"},{"speaker":"Tom Morgan","startTime":1758.862,"endTime":1758.972,"body":"they're"},{"speaker":"Tom Morgan","startTime":1758.972,"endTime":1759.122,"body":"really"},{"speaker":"Tom Morgan","startTime":1759.122,"endTime":1759.372,"body":"good."},{"speaker":"Tom Morgan","startTime":1759.952,"endTime":1760.132,"body":"And"},{"speaker":"Tom Morgan","startTime":1760.232,"endTime":1760.402,"body":"the"},{"speaker":"Tom Morgan","startTime":1760.402,"endTime":1760.602,"body":"other"},{"speaker":"Tom Morgan","startTime":1760.602,"endTime":1760.942,"body":"thing"},{"speaker":"Tom Morgan","startTime":1760.952,"endTime":1760.972,"body":"we"},{"speaker":"Tom Morgan","startTime":1761.042,"endTime":1761.312,"body":"talk"},{"speaker":"Tom Morgan","startTime":1761.322,"endTime":1761.502,"body":"about"},{"speaker":"Tom Morgan","startTime":1761.502,"endTime":1761.672,"body":"user"},{"speaker":"Tom Morgan","startTime":1761.672,"endTime":1762.132,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":1762.162,"endTime":1762.312,"body":"and"},{"speaker":"Tom Morgan","startTime":1762.312,"endTime":1762.322,"body":"I"},{"speaker":"Tom Morgan","startTime":1762.322,"endTime":1762.432,"body":"know"},{"speaker":"Tom Morgan","startTime":1762.462,"endTime":1762.612,"body":"we"},{"speaker":"Tom Morgan","startTime":1762.612,"endTime":1763.162,"body":"primarily"},{"speaker":"Tom Morgan","startTime":1763.162,"endTime":1763.412,"body":"talked"},{"speaker":"Tom Morgan","startTime":1763.422,"endTime":1763.662,"body":"about"},{"speaker":"Tom Morgan","startTime":1763.672,"endTime":1763.762,"body":"the"},{"speaker":"Tom Morgan","startTime":1763.762,"endTime":1763.932,"body":"user"},{"speaker":"Tom Morgan","startTime":1763.932,"endTime":1764.252,"body":"adoption"},{"speaker":"Tom Morgan","startTime":1764.252,"endTime":1764.342,"body":"of"},{"speaker":"Tom Morgan","startTime":1764.342,"endTime":1764.752,"body":"agents"},{"speaker":"Tom Morgan","startTime":1764.752,"endTime":1764.832,"body":"and"},{"speaker":"Tom Morgan","startTime":1764.832,"endTime":1765.622,"body":"supervisors,"},{"speaker":"Tom Morgan","startTime":1765.622,"endTime":1765.812,"body":"but"},{"speaker":"Tom Morgan","startTime":1765.852,"endTime":1765.982,"body":"if"},{"speaker":"Tom Morgan","startTime":1765.982,"endTime":1766.302,"body":"you're"},{"speaker":"Tom Morgan","startTime":1766.572,"endTime":1766.652,"body":"a"},{"speaker":"Tom Morgan","startTime":1766.652,"endTime":1767.012,"body":"techie"},{"speaker":"Tom Morgan","startTime":1767.012,"endTime":1767.612,"body":"person,"},{"speaker":"Tom Morgan","startTime":1767.912,"endTime":1768.002,"body":"don't"},{"speaker":"Tom Morgan","startTime":1768.182,"endTime":1768.622,"body":"completely"},{"speaker":"Tom Morgan","startTime":1768.622,"endTime":1768.872,"body":"zone"},{"speaker":"Tom Morgan","startTime":1768.872,"endTime":1769.082,"body":"out"},{"speaker":"Tom Morgan","startTime":1769.082,"endTime":1769.352,"body":"because"},{"speaker":"Tom Morgan","startTime":1769.352,"endTime":1769.612,"body":"actually"},{"speaker":"Tom Morgan","startTime":1769.612,"endTime":1769.822,"body":"user"},{"speaker":"Tom Morgan","startTime":1769.822,"endTime":1770.052,"body":"adoption"},{"speaker":"Tom Morgan","startTime":1770.052,"endTime":1770.052,"body":"for"},{"speaker":"Tom Morgan","startTime":1770.052,"endTime":1770.732,"body":"techies"},{"speaker":"Tom Morgan","startTime":1770.772,"endTime":1771.062,"body":"is"},{"speaker":"Tom Morgan","startTime":1771.102,"endTime":1771.422,"body":"also"},{"speaker":"Tom Morgan","startTime":1771.422,"endTime":1771.492,"body":"a"},{"speaker":"Tom Morgan","startTime":1771.492,"endTime":1771.792,"body":"thing."},{"speaker":"Tom Morgan","startTime":1772.322,"endTime":1772.712,"body":"Because,"},{"speaker":"Tom Morgan","startTime":1772.732,"endTime":1772.872,"body":"as"},{"speaker":"Tom Morgan","startTime":1772.872,"endTime":1773.052,"body":"you"},{"speaker":"Tom Morgan","startTime":1773.052,"endTime":1773.272,"body":"know,"},{"speaker":"Tom Morgan","startTime":1773.582,"endTime":1773.942,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1773.942,"endTime":1774.202,"body":"Connect"},{"speaker":"Tom Morgan","startTime":1774.252,"endTime":1774.402,"body":"is"},{"speaker":"Tom Morgan","startTime":1774.402,"endTime":1774.582,"body":"this"},{"speaker":"Tom Morgan","startTime":1774.582,"endTime":1775.022,"body":"evergreen"},{"speaker":"Tom Morgan","startTime":1775.022,"endTime":1775.392,"body":"service."},{"speaker":"Tom Morgan","startTime":1775.392,"endTime":1775.522,"body":"It"},{"speaker":"Tom Morgan","startTime":1775.562,"endTime":1775.772,"body":"is"},{"speaker":"Tom Morgan","startTime":1775.772,"endTime":1776.242,"body":"evolving"},{"speaker":"Tom Morgan","startTime":1776.242,"endTime":1776.332,"body":"all"},{"speaker":"Tom Morgan","startTime":1776.332,"endTime":1776.422,"body":"the"},{"speaker":"Tom Morgan","startTime":1776.422,"endTime":1776.762,"body":"time."},{"speaker":"Tom Morgan","startTime":1776.762,"endTime":1776.882,"body":"And"},{"speaker":"Tom Morgan","startTime":1776.882,"endTime":1777.002,"body":"so"},{"speaker":"Tom Morgan","startTime":1777.002,"endTime":1777.152,"body":"there's"},{"speaker":"Tom Morgan","startTime":1777.152,"endTime":1777.212,"body":"a"},{"speaker":"Tom Morgan","startTime":1777.212,"endTime":1777.442,"body":"whole"},{"speaker":"Tom Morgan","startTime":1777.462,"endTime":1777.692,"body":"thing"},{"speaker":"Tom Morgan","startTime":1777.702,"endTime":1777.982,"body":"about"},{"speaker":"Tom Morgan","startTime":1778.082,"endTime":1778.272,"body":"how"},{"speaker":"Tom Morgan","startTime":1778.272,"endTime":1778.522,"body":"you"},{"speaker":"Tom Morgan","startTime":1778.522,"endTime":1778.722,"body":"stay"},{"speaker":"Tom Morgan","startTime":1778.722,"endTime":1778.832,"body":"up"},{"speaker":"Tom Morgan","startTime":1778.832,"endTime":1778.952,"body":"to"},{"speaker":"Tom Morgan","startTime":1778.952,"endTime":1779.212,"body":"date"},{"speaker":"Tom Morgan","startTime":1779.462,"endTime":1779.652,"body":"with"},{"speaker":"Tom Morgan","startTime":1779.652,"endTime":1780.372,"body":"developments"},{"speaker":"Tom Morgan","startTime":1780.432,"endTime":1780.612,"body":"and"},{"speaker":"Tom Morgan","startTime":1780.612,"endTime":1780.762,"body":"then"},{"speaker":"Tom Morgan","startTime":1780.762,"endTime":1780.992,"body":"how"},{"speaker":"Tom Morgan","startTime":1781.002,"endTime":1781.492,"body":"you"},{"speaker":"Tom Morgan","startTime":1782.052,"endTime":1782.392,"body":"keep"},{"speaker":"Tom Morgan","startTime":1782.392,"endTime":1782.682,"body":"your"},{"speaker":"Tom Morgan","startTime":1782.682,"endTime":1783.082,"body":"user"},{"speaker":"Tom Morgan","startTime":1783.082,"endTime":1783.582,"body":"base"},{"speaker":"Tom Morgan","startTime":1783.782,"endTime":1783.972,"body":"up"},{"speaker":"Tom Morgan","startTime":1783.972,"endTime":1784.102,"body":"to"},{"speaker":"Tom Morgan","startTime":1784.102,"endTime":1784.302,"body":"date"},{"speaker":"Tom Morgan","startTime":1784.322,"endTime":1784.442,"body":"as"},{"speaker":"Tom Morgan","startTime":1784.442,"endTime":1784.642,"body":"well."},{"speaker":"Tom Morgan","startTime":1784.642,"endTime":1784.732,"body":"It's"},{"speaker":"Tom Morgan","startTime":1784.732,"endTime":1784.802,"body":"all"},{"speaker":"Tom Morgan","startTime":1784.802,"endTime":1784.982,"body":"very"},{"speaker":"Tom Morgan","startTime":1784.982,"endTime":1785.122,"body":"well."},{"speaker":"Tom Morgan","startTime":1785.122,"endTime":1785.432,"body":"You"},{"speaker":"Tom Morgan","startTime":1785.432,"endTime":1785.892,"body":"knowing"},{"speaker":"Tom Morgan","startTime":1785.922,"endTime":1786.082,"body":"that"},{"speaker":"Tom Morgan","startTime":1786.082,"endTime":1786.242,"body":"this"},{"speaker":"Tom Morgan","startTime":1786.242,"endTime":1786.422,"body":"new"},{"speaker":"Tom Morgan","startTime":1786.462,"endTime":1787.022,"body":"capability"},{"speaker":"Tom Morgan","startTime":1787.022,"endTime":1787.142,"body":"is"},{"speaker":"Tom Morgan","startTime":1787.142,"endTime":1787.472,"body":"out."},{"speaker":"Tom Morgan","startTime":1787.722,"endTime":1787.872,"body":"But"},{"speaker":"Tom Morgan","startTime":1787.872,"endTime":1787.992,"body":"how"},{"speaker":"Tom Morgan","startTime":1787.992,"endTime":1788.062,"body":"do"},{"speaker":"Tom Morgan","startTime":1788.062,"endTime":1788.152,"body":"you"},{"speaker":"Tom Morgan","startTime":1788.152,"endTime":1788.332,"body":"make"},{"speaker":"Tom Morgan","startTime":1788.332,"endTime":1788.542,"body":"sure"},{"speaker":"Tom Morgan","startTime":1788.542,"endTime":1788.672,"body":"that"},{"speaker":"Tom Morgan","startTime":1788.672,"endTime":1788.972,"body":"your"},{"speaker":"Tom Morgan","startTime":1789.032,"endTime":1789.502,"body":"agents"},{"speaker":"Tom Morgan","startTime":1789.512,"endTime":1789.582,"body":"and"},{"speaker":"Tom Morgan","startTime":1789.582,"endTime":1789.682,"body":"your"},{"speaker":"Tom Morgan","startTime":1789.702,"endTime":1790.322,"body":"supervisors"},{"speaker":"Tom Morgan","startTime":1790.322,"endTime":1790.562,"body":"know?"},{"speaker":"Tom Morgan","startTime":1790.612,"endTime":1790.752,"body":"And"},{"speaker":"Tom Morgan","startTime":1790.782,"endTime":1790.932,"body":"in"},{"speaker":"Tom Morgan","startTime":1790.932,"endTime":1791.002,"body":"a"},{"speaker":"Tom Morgan","startTime":1791.002,"endTime":1791.242,"body":"way"},{"speaker":"Tom Morgan","startTime":1791.242,"endTime":1791.302,"body":"that"},{"speaker":"Tom Morgan","startTime":1791.552,"endTime":1791.662,"body":"You"},{"speaker":"Tom Morgan","startTime":1791.662,"endTime":1791.792,"body":"know,"},{"speaker":"Tom Morgan","startTime":1791.822,"endTime":1792.002,"body":"it's"},{"speaker":"Tom Morgan","startTime":1792.022,"endTime":1792.382,"body":"trickled"},{"speaker":"Tom Morgan","startTime":1792.382,"endTime":1792.862,"body":"down"},{"speaker":"Tom Morgan","startTime":1792.902,"endTime":1793.372,"body":"and"},{"speaker":"Tom Morgan","startTime":1793.542,"endTime":1794.372,"body":"disseminated"},{"speaker":"Tom Morgan","startTime":1794.402,"endTime":1794.782,"body":"in"},{"speaker":"Tom Morgan","startTime":1794.822,"endTime":1794.912,"body":"a"},{"speaker":"Tom Morgan","startTime":1794.912,"endTime":1795.202,"body":"way"},{"speaker":"Tom Morgan","startTime":1795.202,"endTime":1795.372,"body":"that"},{"speaker":"Tom Morgan","startTime":1795.392,"endTime":1795.782,"body":"stays"},{"speaker":"Tom Morgan","startTime":1795.782,"endTime":1795.932,"body":"in"},{"speaker":"Tom Morgan","startTime":1795.932,"endTime":1796.212,"body":"line"},{"speaker":"Tom Morgan","startTime":1796.222,"endTime":1796.472,"body":"within"},{"speaker":"Tom Morgan","startTime":1796.472,"endTime":1796.592,"body":"your"},{"speaker":"Tom Morgan","startTime":1796.592,"endTime":1796.872,"body":"business"},{"speaker":"Tom Morgan","startTime":1796.872,"endTime":1797.422,"body":"processes"},{"speaker":"Tom Morgan","startTime":1797.452,"endTime":1797.632,"body":"and"},{"speaker":"Tom Morgan","startTime":1797.632,"endTime":1797.702,"body":"the"},{"speaker":"Tom Morgan","startTime":1797.702,"endTime":1797.872,"body":"way"},{"speaker":"Tom Morgan","startTime":1797.922,"endTime":1798.172,"body":"you"},{"speaker":"Tom Morgan","startTime":1798.172,"endTime":1798.372,"body":"want"},{"speaker":"Tom Morgan","startTime":1798.372,"endTime":1798.532,"body":"your"},{"speaker":"Tom Morgan","startTime":1798.532,"endTime":1798.792,"body":"agents"},{"speaker":"Tom Morgan","startTime":1798.792,"endTime":1798.872,"body":"to"},{"speaker":"Tom Morgan","startTime":1798.872,"endTime":1799.072,"body":"work"},{"speaker":"Tom Morgan","startTime":1799.072,"endTime":1799.152,"body":"or"},{"speaker":"Tom Morgan","startTime":1799.152,"endTime":1799.242,"body":"your"},{"speaker":"Tom Morgan","startTime":1799.252,"endTime":1799.822,"body":"supervisors"},{"speaker":"Tom Morgan","startTime":1799.832,"endTime":1799.992,"body":"when"},{"speaker":"Tom Morgan","startTime":1799.992,"endTime":1800.152,"body":"your"},{"speaker":"Tom Morgan","startTime":1800.152,"endTime":1800.452,"body":"agents"},{"speaker":"Tom Morgan","startTime":1800.452,"endTime":1800.592,"body":"to"},{"speaker":"Tom Morgan","startTime":1800.592,"endTime":1801.012,"body":"works"},{"speaker":"Tom Morgan","startTime":1801.012,"endTime":1801.132,"body":"as"},{"speaker":"Tom Morgan","startTime":1801.132,"endTime":1801.182,"body":"a"},{"speaker":"Tom Morgan","startTime":1801.182,"endTime":1801.582,"body":"whole,"},{"speaker":"Tom Morgan","startTime":1801.672,"endTime":1801.812,"body":"there's"},{"speaker":"Tom Morgan","startTime":1801.812,"endTime":1801.872,"body":"a"},{"speaker":"Tom Morgan","startTime":1801.872,"endTime":1802.102,"body":"whole"},{"speaker":"Tom Morgan","startTime":1802.112,"endTime":1802.602,"body":"process"},{"speaker":"Tom Morgan","startTime":1802.602,"endTime":1802.712,"body":"in"},{"speaker":"Tom Morgan","startTime":1802.712,"endTime":1802.842,"body":"that,"},{"speaker":"Tom Morgan","startTime":1802.892,"endTime":1803.092,"body":"isn't"},{"speaker":"Tom Morgan","startTime":1803.092,"endTime":1803.362,"body":"there?"},{"speaker":"Tom Morgan","startTime":1803.442,"endTime":1803.562,"body":"There's"},{"speaker":"Tom Morgan","startTime":1803.562,"endTime":1803.622,"body":"a"},{"speaker":"Tom Morgan","startTime":1803.622,"endTime":1803.892,"body":"whole"},{"speaker":"Tom Morgan","startTime":1803.912,"endTime":1804.092,"body":"sort"},{"speaker":"Tom Morgan","startTime":1804.092,"endTime":1804.172,"body":"of"},{"speaker":"Tom Morgan","startTime":1804.172,"endTime":1804.402,"body":"thing"},{"speaker":"Tom Morgan","startTime":1804.402,"endTime":1804.732,"body":"around,"},{"speaker":"Tom Morgan","startTime":1804.862,"endTime":1805.112,"body":"not"},{"speaker":"Tom Morgan","startTime":1805.112,"endTime":1805.282,"body":"just"},{"speaker":"Tom Morgan","startTime":1805.282,"endTime":1805.572,"body":"knowing"},{"speaker":"Tom Morgan","startTime":1805.572,"endTime":1805.672,"body":"that"},{"speaker":"Tom Morgan","startTime":1805.682,"endTime":1805.792,"body":"the"},{"speaker":"Tom Morgan","startTime":1805.792,"endTime":1806.212,"body":"technology"},{"speaker":"Tom Morgan","startTime":1806.212,"endTime":1806.312,"body":"is"},{"speaker":"Tom Morgan","startTime":1806.312,"endTime":1806.572,"body":"there,"},{"speaker":"Tom Morgan","startTime":1806.572,"endTime":1806.732,"body":"but"},{"speaker":"Tom Morgan","startTime":1806.732,"endTime":1806.872,"body":"then"},{"speaker":"Tom Morgan","startTime":1806.872,"endTime":1807.562,"body":"deciding"},{"speaker":"Tom Morgan","startTime":1807.562,"endTime":1807.772,"body":"whether"},{"speaker":"Tom Morgan","startTime":1807.772,"endTime":1807.822,"body":"or"},{"speaker":"Tom Morgan","startTime":1807.822,"endTime":1807.982,"body":"not"},{"speaker":"Tom Morgan","startTime":1807.982,"endTime":1808.082,"body":"you"},{"speaker":"Tom Morgan","startTime":1808.082,"endTime":1808.212,"body":"want"},{"speaker":"Tom Morgan","startTime":1808.212,"endTime":1808.312,"body":"to"},{"speaker":"Tom Morgan","startTime":1808.322,"endTime":1808.612,"body":"use"},{"speaker":"Tom Morgan","startTime":1808.612,"endTime":1808.822,"body":"it."},{"speaker":"Tom Morgan","startTime":1808.892,"endTime":1809.042,"body":"And"},{"speaker":"Tom Morgan","startTime":1809.042,"endTime":1809.162,"body":"then"},{"speaker":"Tom Morgan","startTime":1809.162,"endTime":1809.292,"body":"if"},{"speaker":"Tom Morgan","startTime":1809.292,"endTime":1809.422,"body":"you"},{"speaker":"Tom Morgan","startTime":1809.422,"endTime":1809.612,"body":"do"},{"speaker":"Tom Morgan","startTime":1809.612,"endTime":1809.912,"body":"decide"},{"speaker":"Tom Morgan","startTime":1809.912,"endTime":1809.982,"body":"you"},{"speaker":"Tom Morgan","startTime":1809.982,"endTime":1810.052,"body":"want"},{"speaker":"Tom Morgan","startTime":1810.052,"endTime":1810.112,"body":"to"},{"speaker":"Tom Morgan","startTime":1810.112,"endTime":1810.312,"body":"use"},{"speaker":"Tom Morgan","startTime":1810.312,"endTime":1810.522,"body":"it,"},{"speaker":"Tom Morgan","startTime":1810.882,"endTime":1811.062,"body":"how"},{"speaker":"Tom Morgan","startTime":1811.062,"endTime":1811.212,"body":"you're"},{"speaker":"Tom Morgan","startTime":1811.212,"endTime":1811.342,"body":"going"},{"speaker":"Tom Morgan","startTime":1811.352,"endTime":1811.402,"body":"to"},{"speaker":"Tom Morgan","startTime":1811.402,"endTime":1811.592,"body":"use"},{"speaker":"Tom Morgan","startTime":1811.592,"endTime":1811.692,"body":"it"},{"speaker":"Tom Morgan","startTime":1811.732,"endTime":1811.882,"body":"and"},{"speaker":"Tom Morgan","startTime":1811.882,"endTime":1812.162,"body":"then"},{"speaker":"Tom Morgan","startTime":1812.262,"endTime":1812.652,"body":"moving"},{"speaker":"Tom Morgan","startTime":1812.722,"endTime":1813.302,"body":"operationally"},{"speaker":"Tom Morgan","startTime":1813.302,"endTime":1813.482,"body":"to"},{"speaker":"Tom Morgan","startTime":1813.482,"endTime":1813.742,"body":"actually"},{"speaker":"Tom Morgan","startTime":1813.752,"endTime":1814.102,"body":"using"},{"speaker":"Tom Morgan","startTime":1814.102,"endTime":1814.212,"body":"it."},{"speaker":"Alex Baker","startTime":1814.787,"endTime":1815.097,"body":"Yeah."},{"speaker":"Alex Baker","startTime":1815.097,"endTime":1815.207,"body":"And"},{"speaker":"Alex Baker","startTime":1815.207,"endTime":1815.547,"body":"probably"},{"speaker":"Alex Baker","startTime":1815.547,"endTime":1815.817,"body":"also"},{"speaker":"Alex Baker","startTime":1815.817,"endTime":1815.997,"body":"some"},{"speaker":"Alex Baker","startTime":1815.997,"endTime":1816.757,"body":"considerations"},{"speaker":"Alex Baker","startTime":1816.757,"endTime":1817.187,"body":"around"},{"speaker":"Alex Baker","startTime":1817.527,"endTime":1818.197,"body":"compliance,"},{"speaker":"Alex Baker","startTime":1818.197,"endTime":1818.307,"body":"for"},{"speaker":"Alex Baker","startTime":1818.307,"endTime":1818.797,"body":"example."},{"speaker":"Alex Baker","startTime":1818.797,"endTime":1819.067,"body":"So"},{"speaker":"Alex Baker","startTime":1819.577,"endTime":1819.667,"body":"I"},{"speaker":"Alex Baker","startTime":1819.667,"endTime":1819.877,"body":"know"},{"speaker":"Alex Baker","startTime":1819.907,"endTime":1820.267,"body":"that"},{"speaker":"Alex Baker","startTime":1820.467,"endTime":1820.677,"body":"some"},{"speaker":"Alex Baker","startTime":1820.677,"endTime":1820.727,"body":"of"},{"speaker":"Alex Baker","startTime":1820.737,"endTime":1820.877,"body":"the"},{"speaker":"Alex Baker","startTime":1820.877,"endTime":1821.227,"body":"AI"},{"speaker":"Alex Baker","startTime":1821.247,"endTime":1821.607,"body":"tools"},{"speaker":"Alex Baker","startTime":1821.607,"endTime":1821.757,"body":"that"},{"speaker":"Alex Baker","startTime":1821.757,"endTime":1821.967,"body":"are"},{"speaker":"Alex Baker","startTime":1821.977,"endTime":1822.217,"body":"being"},{"speaker":"Alex Baker","startTime":1822.217,"endTime":1822.937,"body":"introduced"},{"speaker":"Alex Baker","startTime":1823.217,"endTime":1823.607,"body":"are"},{"speaker":"Alex Baker","startTime":1823.607,"endTime":1824.087,"body":"great"},{"speaker":"Alex Baker","startTime":1824.197,"endTime":1824.637,"body":"and"},{"speaker":"Alex Baker","startTime":1824.887,"endTime":1825.117,"body":"should"},{"speaker":"Alex Baker","startTime":1825.117,"endTime":1825.467,"body":"improve"},{"speaker":"Alex Baker","startTime":1825.487,"endTime":1826.337,"body":"productivity"},{"speaker":"Alex Baker","startTime":1826.797,"endTime":1827.487,"body":"equally,"},{"speaker":"Alex Baker","startTime":1827.737,"endTime":1828.197,"body":"some,"},{"speaker":"Alex Baker","startTime":1828.367,"endTime":1828.877,"body":"people,"},{"speaker":"Alex Baker","startTime":1828.887,"endTime":1829.337,"body":"maybe"},{"speaker":"Alex Baker","startTime":1829.557,"endTime":1829.877,"body":"legal"},{"speaker":"Alex Baker","startTime":1829.877,"endTime":1830.377,"body":"teams,"},{"speaker":"Alex Baker","startTime":1830.407,"endTime":1831.017,"body":"maybe"},{"speaker":"Alex Baker","startTime":1831.097,"endTime":1831.377,"body":"those"},{"speaker":"Alex Baker","startTime":1831.377,"endTime":1831.557,"body":"in"},{"speaker":"Alex Baker","startTime":1831.557,"endTime":1831.867,"body":"certain"},{"speaker":"Alex Baker","startTime":1831.867,"endTime":1832.417,"body":"countries"},{"speaker":"Alex Baker","startTime":1832.417,"endTime":1832.527,"body":"that"},{"speaker":"Alex Baker","startTime":1832.537,"endTime":1832.927,"body":"have"},{"speaker":"Alex Baker","startTime":1833.027,"endTime":1833.637,"body":"tighter"},{"speaker":"Alex Baker","startTime":1833.737,"endTime":1834.517,"body":"regulations"},{"speaker":"Alex Baker","startTime":1834.517,"endTime":1834.747,"body":"around"},{"speaker":"Alex Baker","startTime":1834.747,"endTime":1834.907,"body":"this"},{"speaker":"Alex Baker","startTime":1834.907,"endTime":1835.097,"body":"kind"},{"speaker":"Alex Baker","startTime":1835.097,"endTime":1835.177,"body":"of"},{"speaker":"Alex Baker","startTime":1835.177,"endTime":1835.477,"body":"thing"},{"speaker":"Alex Baker","startTime":1835.787,"endTime":1836.197,"body":"they're"},{"speaker":"Alex Baker","startTime":1836.197,"endTime":1836.267,"body":"a"},{"speaker":"Alex Baker","startTime":1836.267,"endTime":1836.447,"body":"little"},{"speaker":"Alex Baker","startTime":1836.447,"endTime":1836.667,"body":"bit"},{"speaker":"Alex Baker","startTime":1836.667,"endTime":1836.907,"body":"more"},{"speaker":"Alex Baker","startTime":1836.907,"endTime":1837.347,"body":"nervous"},{"speaker":"Alex Baker","startTime":1837.347,"endTime":1837.627,"body":"about"},{"speaker":"Alex Baker","startTime":1837.627,"endTime":1837.867,"body":"putting"},{"speaker":"Alex Baker","startTime":1837.867,"endTime":1838.127,"body":"them"},{"speaker":"Alex Baker","startTime":1838.137,"endTime":1838.527,"body":"in"},{"speaker":"Alex Baker","startTime":1838.587,"endTime":1838.947,"body":"and"},{"speaker":"Alex Baker","startTime":1839.307,"endTime":1839.477,"body":"you"},{"speaker":"Alex Baker","startTime":1839.477,"endTime":1839.607,"body":"get"},{"speaker":"Alex Baker","startTime":1839.617,"endTime":1840.207,"body":"into"},{"speaker":"Alex Baker","startTime":1840.607,"endTime":1840.937,"body":"maybe"},{"speaker":"Alex Baker","startTime":1840.937,"endTime":1841.207,"body":"talking"},{"speaker":"Alex Baker","startTime":1841.217,"endTime":1841.467,"body":"about"},{"speaker":"Alex Baker","startTime":1841.467,"endTime":1841.627,"body":"what"},{"speaker":"Alex Baker","startTime":1841.647,"endTime":1841.977,"body":"the,"},{"speaker":"Alex Baker","startTime":1842.117,"endTime":1842.437,"body":"the"},{"speaker":"Alex Baker","startTime":1842.817,"endTime":1843.437,"body":"guardrails"},{"speaker":"Alex Baker","startTime":1843.437,"endTime":1843.547,"body":"are"},{"speaker":"Alex Baker","startTime":1843.547,"endTime":1843.997,"body":"behind"},{"speaker":"Alex Baker","startTime":1843.997,"endTime":1844.117,"body":"it"},{"speaker":"Alex Baker","startTime":1844.137,"endTime":1844.357,"body":"or,"},{"speaker":"Alex Baker","startTime":1844.407,"endTime":1844.537,"body":"or"},{"speaker":"Alex Baker","startTime":1844.537,"endTime":1844.807,"body":"what"},{"speaker":"Alex Baker","startTime":1844.817,"endTime":1845.217,"body":"the"},{"speaker":"Alex Baker","startTime":1845.247,"endTime":1845.847,"body":"data"},{"speaker":"Alex Baker","startTime":1846.247,"endTime":1846.757,"body":"usage"},{"speaker":"Alex Baker","startTime":1846.757,"endTime":1847.227,"body":"policy"},{"speaker":"Alex Baker","startTime":1847.227,"endTime":1847.527,"body":"is"},{"speaker":"Alex Baker","startTime":1847.837,"endTime":1848.267,"body":"from"},{"speaker":"Alex Baker","startTime":1848.397,"endTime":1848.637,"body":"the,"},{"speaker":"Alex Baker","startTime":1848.667,"endTime":1849.087,"body":"vendor"},{"speaker":"Alex Baker","startTime":1849.177,"endTime":1849.797,"body":"themselves."},{"speaker":"Alex Baker","startTime":1850.227,"endTime":1850.367,"body":"So"},{"speaker":"Alex Baker","startTime":1850.367,"endTime":1850.627,"body":"yes,"},{"speaker":"Alex Baker","startTime":1850.627,"endTime":1850.847,"body":"it's,"},{"speaker":"Alex Baker","startTime":1850.877,"endTime":1851.087,"body":"it's"},{"speaker":"Alex Baker","startTime":1851.097,"endTime":1851.277,"body":"good"},{"speaker":"Alex Baker","startTime":1851.277,"endTime":1851.367,"body":"to"},{"speaker":"Alex Baker","startTime":1851.377,"endTime":1851.507,"body":"be"},{"speaker":"Alex Baker","startTime":1851.507,"endTime":1852.157,"body":"informed"},{"speaker":"Alex Baker","startTime":1852.697,"endTime":1852.897,"body":"for"},{"speaker":"Alex Baker","startTime":1852.897,"endTime":1853.077,"body":"that"},{"speaker":"Alex Baker","startTime":1853.077,"endTime":1853.227,"body":"kind"},{"speaker":"Alex Baker","startTime":1853.227,"endTime":1853.337,"body":"of"},{"speaker":"Alex Baker","startTime":1853.337,"endTime":1853.707,"body":"reason."},{"speaker":"Alex Baker","startTime":1853.707,"endTime":1853.837,"body":"So"},{"speaker":"Alex Baker","startTime":1853.837,"endTime":1854.237,"body":"you"},{"speaker":"Alex Baker","startTime":1854.237,"endTime":1854.497,"body":"can"},{"speaker":"Alex Baker","startTime":1854.767,"endTime":1854.997,"body":"talk"},{"speaker":"Alex Baker","startTime":1855.017,"endTime":1855.147,"body":"to"},{"speaker":"Alex Baker","startTime":1855.147,"endTime":1855.387,"body":"the,"},{"speaker":"Alex Baker","startTime":1855.837,"endTime":1856.247,"body":"whole"},{"speaker":"Alex Baker","startTime":1856.437,"endTime":1856.847,"body":"spectrum"},{"speaker":"Alex Baker","startTime":1856.927,"endTime":1857.077,"body":"of"},{"speaker":"Alex Baker","startTime":1857.077,"endTime":1857.407,"body":"business"},{"speaker":"Alex Baker","startTime":1857.407,"endTime":1857.837,"body":"users,"},{"speaker":"Alex Baker","startTime":1857.847,"endTime":1858.127,"body":"whether"},{"speaker":"Alex Baker","startTime":1858.127,"endTime":1858.277,"body":"it's"},{"speaker":"Alex Baker","startTime":1858.277,"endTime":1858.567,"body":"your,"},{"speaker":"Alex Baker","startTime":1858.807,"endTime":1858.957,"body":"your"},{"speaker":"Alex Baker","startTime":1858.957,"endTime":1859.647,"body":"supervisors,"},{"speaker":"Alex Baker","startTime":1859.647,"endTime":1859.727,"body":"your"},{"speaker":"Alex Baker","startTime":1859.727,"endTime":1860.157,"body":"managers,"},{"speaker":"Alex Baker","startTime":1860.277,"endTime":1860.447,"body":"or,"},{"speaker":"Alex Baker","startTime":1860.457,"endTime":1860.677,"body":"or"},{"speaker":"Alex Baker","startTime":1860.677,"endTime":1860.987,"body":"your,"},{"speaker":"Alex Baker","startTime":1861.017,"endTime":1861.177,"body":"your"},{"speaker":"Alex Baker","startTime":1861.177,"endTime":1861.497,"body":"legal"},{"speaker":"Alex Baker","startTime":1861.497,"endTime":1861.837,"body":"team."},{"speaker":"Tom Morgan","startTime":1862.532,"endTime":1862.752,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":1863.002,"endTime":1863.202,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1863.202,"endTime":1863.562,"body":"definitely."},{"speaker":"Tom Morgan","startTime":1864.092,"endTime":1864.282,"body":"And"},{"speaker":"Tom Morgan","startTime":1864.282,"endTime":1864.432,"body":"it's"},{"speaker":"Tom Morgan","startTime":1864.432,"endTime":1864.552,"body":"an"},{"speaker":"Tom Morgan","startTime":1864.562,"endTime":1865.212,"body":"ongoing"},{"speaker":"Tom Morgan","startTime":1865.232,"endTime":1865.632,"body":"thing."},{"speaker":"Tom Morgan","startTime":1865.752,"endTime":1865.952,"body":"Not"},{"speaker":"Tom Morgan","startTime":1865.962,"endTime":1866.012,"body":"to"},{"speaker":"Tom Morgan","startTime":1866.012,"endTime":1866.192,"body":"plug"},{"speaker":"Tom Morgan","startTime":1866.192,"endTime":1866.272,"body":"it"},{"speaker":"Tom Morgan","startTime":1866.272,"endTime":1866.452,"body":"too"},{"speaker":"Tom Morgan","startTime":1866.452,"endTime":1866.732,"body":"hard,"},{"speaker":"Tom Morgan","startTime":1866.732,"endTime":1866.872,"body":"but"},{"speaker":"Tom Morgan","startTime":1866.872,"endTime":1866.972,"body":"we."},{"speaker":"Tom Morgan","startTime":1867.277,"endTime":1867.487,"body":"That's"},{"speaker":"Tom Morgan","startTime":1867.487,"endTime":1867.677,"body":"why"},{"speaker":"Tom Morgan","startTime":1867.677,"endTime":1867.807,"body":"we"},{"speaker":"Tom Morgan","startTime":1867.807,"endTime":1867.927,"body":"have"},{"speaker":"Tom Morgan","startTime":1867.927,"endTime":1867.977,"body":"a"},{"speaker":"Tom Morgan","startTime":1867.977,"endTime":1868.237,"body":"managed"},{"speaker":"Tom Morgan","startTime":1868.237,"endTime":1868.627,"body":"service,"},{"speaker":"Tom Morgan","startTime":1868.627,"endTime":1868.867,"body":"right?"},{"speaker":"Tom Morgan","startTime":1868.867,"endTime":1869.357,"body":"Because"},{"speaker":"Tom Morgan","startTime":1869.577,"endTime":1869.767,"body":"we"},{"speaker":"Tom Morgan","startTime":1869.767,"endTime":1869.997,"body":"know"},{"speaker":"Tom Morgan","startTime":1869.997,"endTime":1870.177,"body":"it's"},{"speaker":"Tom Morgan","startTime":1870.177,"endTime":1870.277,"body":"an"},{"speaker":"Tom Morgan","startTime":1870.287,"endTime":1870.707,"body":"ongoing"},{"speaker":"Tom Morgan","startTime":1870.717,"endTime":1871.037,"body":"thing"},{"speaker":"Tom Morgan","startTime":1871.047,"endTime":1871.177,"body":"and"},{"speaker":"Tom Morgan","startTime":1871.177,"endTime":1871.287,"body":"we"},{"speaker":"Tom Morgan","startTime":1871.287,"endTime":1871.427,"body":"know"},{"speaker":"Tom Morgan","startTime":1871.427,"endTime":1871.617,"body":"it's"},{"speaker":"Tom Morgan","startTime":1871.617,"endTime":1871.767,"body":"not"},{"speaker":"Tom Morgan","startTime":1871.767,"endTime":1871.777,"body":"a"},{"speaker":"Tom Morgan","startTime":1871.777,"endTime":1872.057,"body":"one"},{"speaker":"Tom Morgan","startTime":1872.057,"endTime":1872.177,"body":"and"},{"speaker":"Tom Morgan","startTime":1872.177,"endTime":1872.537,"body":"done."},{"speaker":"Tom Morgan","startTime":1872.957,"endTime":1873.287,"body":"And"},{"speaker":"Tom Morgan","startTime":1873.297,"endTime":1873.697,"body":"so"},{"speaker":"Tom Morgan","startTime":1873.787,"endTime":1874.167,"body":"we"},{"speaker":"Tom Morgan","startTime":1874.167,"endTime":1874.337,"body":"want"},{"speaker":"Tom Morgan","startTime":1874.337,"endTime":1874.387,"body":"that"},{"speaker":"Tom Morgan","startTime":1874.387,"endTime":1875.077,"body":"opportunity"},{"speaker":"Tom Morgan","startTime":1875.077,"endTime":1875.207,"body":"to"},{"speaker":"Tom Morgan","startTime":1875.207,"endTime":1875.387,"body":"come"},{"speaker":"Tom Morgan","startTime":1875.387,"endTime":1875.777,"body":"back"},{"speaker":"Tom Morgan","startTime":1875.787,"endTime":1876.237,"body":"to"},{"speaker":"Tom Morgan","startTime":1876.547,"endTime":1876.957,"body":"service"},{"speaker":"Tom Morgan","startTime":1876.957,"endTime":1877.307,"body":"owners"},{"speaker":"Tom Morgan","startTime":1877.327,"endTime":1877.417,"body":"and"},{"speaker":"Tom Morgan","startTime":1877.417,"endTime":1877.687,"body":"say,"},{"speaker":"Tom Morgan","startTime":1877.687,"endTime":1877.837,"body":"Hey,"},{"speaker":"Tom Morgan","startTime":1877.857,"endTime":1878.007,"body":"did"},{"speaker":"Tom Morgan","startTime":1878.007,"endTime":1878.127,"body":"you"},{"speaker":"Tom Morgan","startTime":1878.127,"endTime":1878.237,"body":"know"},{"speaker":"Tom Morgan","startTime":1878.237,"endTime":1878.397,"body":"this"},{"speaker":"Tom Morgan","startTime":1878.397,"endTime":1878.757,"body":"thing"},{"speaker":"Tom Morgan","startTime":1878.827,"endTime":1879.017,"body":"is"},{"speaker":"Tom Morgan","startTime":1879.017,"endTime":1879.207,"body":"here?"},{"speaker":"Tom Morgan","startTime":1879.247,"endTime":1879.387,"body":"Let's"},{"speaker":"Tom Morgan","startTime":1879.387,"endTime":1879.507,"body":"have"},{"speaker":"Tom Morgan","startTime":1879.507,"endTime":1879.757,"body":"another"},{"speaker":"Tom Morgan","startTime":1879.757,"endTime":1880.237,"body":"review."},{"speaker":"Tom Morgan","startTime":1880.247,"endTime":1880.387,"body":"Like"},{"speaker":"Tom Morgan","startTime":1880.397,"endTime":1880.577,"body":"you"},{"speaker":"Tom Morgan","startTime":1880.577,"endTime":1880.717,"body":"could"},{"speaker":"Tom Morgan","startTime":1880.717,"endTime":1880.897,"body":"do"},{"speaker":"Tom Morgan","startTime":1880.897,"endTime":1881.137,"body":"this."},{"speaker":"Tom Morgan","startTime":1881.137,"endTime":1881.237,"body":"You"},{"speaker":"Tom Morgan","startTime":1881.237,"endTime":1881.357,"body":"could"},{"speaker":"Tom Morgan","startTime":1881.357,"endTime":1881.457,"body":"do"},{"speaker":"Tom Morgan","startTime":1881.457,"endTime":1881.757,"body":"that."},{"speaker":"Tom Morgan","startTime":1882.057,"endTime":1882.287,"body":"Here's"},{"speaker":"Tom Morgan","startTime":1882.287,"endTime":1882.497,"body":"what's"},{"speaker":"Tom Morgan","startTime":1882.497,"endTime":1882.937,"body":"new."},{"speaker":"Tom Morgan","startTime":1883.297,"endTime":1883.497,"body":"And,"},{"speaker":"Tom Morgan","startTime":1883.537,"endTime":1883.757,"body":"and"},{"speaker":"Tom Morgan","startTime":1883.757,"endTime":1883.997,"body":"so"},{"speaker":"Tom Morgan","startTime":1884.217,"endTime":1884.507,"body":"like"},{"speaker":"Tom Morgan","startTime":1884.887,"endTime":1885.157,"body":"lean"},{"speaker":"Tom Morgan","startTime":1885.157,"endTime":1885.407,"body":"into"},{"speaker":"Tom Morgan","startTime":1885.427,"endTime":1885.637,"body":"that"},{"speaker":"Tom Morgan","startTime":1885.637,"endTime":1885.937,"body":"with"},{"speaker":"Tom Morgan","startTime":1886.177,"endTime":1886.887,"body":"training"},{"speaker":"Tom Morgan","startTime":1886.897,"endTime":1887.407,"body":"or"},{"speaker":"Tom Morgan","startTime":1887.467,"endTime":1888.427,"body":"evaluations"},{"speaker":"Tom Morgan","startTime":1888.447,"endTime":1888.777,"body":"or,"},{"speaker":"Tom Morgan","startTime":1888.807,"endTime":1888.907,"body":"you"},{"speaker":"Tom Morgan","startTime":1888.907,"endTime":1889.037,"body":"know,"},{"speaker":"Tom Morgan","startTime":1889.117,"endTime":1889.327,"body":"other"},{"speaker":"Tom Morgan","startTime":1889.327,"endTime":1889.557,"body":"things"},{"speaker":"Tom Morgan","startTime":1889.557,"endTime":1889.687,"body":"like"},{"speaker":"Tom Morgan","startTime":1889.687,"endTime":1889.907,"body":"that."},{"speaker":"Tom Morgan","startTime":1890.097,"endTime":1890.387,"body":"So"},{"speaker":"Tom Morgan","startTime":1890.687,"endTime":1890.847,"body":"but"},{"speaker":"Tom Morgan","startTime":1890.857,"endTime":1891.077,"body":"that's"},{"speaker":"Tom Morgan","startTime":1891.077,"endTime":1891.327,"body":"why,"},{"speaker":"Tom Morgan","startTime":1891.377,"endTime":1891.537,"body":"that's"},{"speaker":"Tom Morgan","startTime":1891.537,"endTime":1891.637,"body":"why"},{"speaker":"Tom Morgan","startTime":1891.637,"endTime":1891.737,"body":"we"},{"speaker":"Tom Morgan","startTime":1891.747,"endTime":1891.907,"body":"have"},{"speaker":"Tom Morgan","startTime":1891.907,"endTime":1892.007,"body":"what"},{"speaker":"Tom Morgan","startTime":1892.007,"endTime":1892.097,"body":"we"},{"speaker":"Tom Morgan","startTime":1892.097,"endTime":1892.337,"body":"have,"},{"speaker":"Tom Morgan","startTime":1892.337,"endTime":1892.367,"body":"I"},{"speaker":"Tom Morgan","startTime":1892.367,"endTime":1892.697,"body":"think."},{"speaker":"Tom Morgan","startTime":1892.737,"endTime":1892.877,"body":"So,"},{"speaker":"Tom Morgan","startTime":1892.877,"endTime":1892.897,"body":"yeah."},{"speaker":"Alex Baker","startTime":1893.567,"endTime":1893.767,"body":"It's"},{"speaker":"Alex Baker","startTime":1893.767,"endTime":1893.897,"body":"one"},{"speaker":"Alex Baker","startTime":1893.897,"endTime":1894.017,"body":"of"},{"speaker":"Alex Baker","startTime":1894.017,"endTime":1894.167,"body":"the"},{"speaker":"Alex Baker","startTime":1894.357,"endTime":1894.647,"body":"quite"},{"speaker":"Alex Baker","startTime":1894.647,"endTime":1894.857,"body":"fun"},{"speaker":"Alex Baker","startTime":1894.857,"endTime":1895.197,"body":"things"},{"speaker":"Alex Baker","startTime":1895.207,"endTime":1895.237,"body":"that"},{"speaker":"Alex Baker","startTime":1895.247,"endTime":1895.367,"body":"I"},{"speaker":"Alex Baker","startTime":1895.367,"endTime":1895.717,"body":"enjoy"},{"speaker":"Alex Baker","startTime":1895.727,"endTime":1896.037,"body":"about"},{"speaker":"Alex Baker","startTime":1896.367,"endTime":1896.607,"body":"the"},{"speaker":"Alex Baker","startTime":1896.654,"endTime":1897.124,"body":"provision"},{"speaker":"Alex Baker","startTime":1897.124,"endTime":1897.274,"body":"of"},{"speaker":"Alex Baker","startTime":1897.274,"endTime":1897.344,"body":"the"},{"speaker":"Alex Baker","startTime":1897.344,"endTime":1897.654,"body":"managed"},{"speaker":"Alex Baker","startTime":1897.654,"endTime":1898.114,"body":"service"},{"speaker":"Alex Baker","startTime":1898.254,"endTime":1898.464,"body":"to"},{"speaker":"Alex Baker","startTime":1898.464,"endTime":1898.564,"body":"our"},{"speaker":"Alex Baker","startTime":1898.564,"endTime":1899.144,"body":"customers,"},{"speaker":"Alex Baker","startTime":1899.554,"endTime":1899.814,"body":"being"},{"speaker":"Alex Baker","startTime":1899.814,"endTime":1900.074,"body":"able"},{"speaker":"Alex Baker","startTime":1900.074,"endTime":1900.184,"body":"to"},{"speaker":"Alex Baker","startTime":1900.184,"endTime":1900.374,"body":"go"},{"speaker":"Alex Baker","startTime":1900.374,"endTime":1900.534,"body":"in"},{"speaker":"Alex Baker","startTime":1900.534,"endTime":1900.664,"body":"and"},{"speaker":"Alex Baker","startTime":1900.664,"endTime":1900.824,"body":"have"},{"speaker":"Alex Baker","startTime":1900.854,"endTime":1901.144,"body":"those"},{"speaker":"Alex Baker","startTime":1901.144,"endTime":1901.734,"body":"regular"},{"speaker":"Alex Baker","startTime":1902.224,"endTime":1902.344,"body":"sort"},{"speaker":"Alex Baker","startTime":1902.344,"endTime":1902.364,"body":"of"},{"speaker":"Alex Baker","startTime":1902.364,"endTime":1902.644,"body":"touchpoint"},{"speaker":"Alex Baker","startTime":1902.744,"endTime":1903.074,"body":"roadmap"},{"speaker":"Alex Baker","startTime":1903.674,"endTime":1903.964,"body":"type"},{"speaker":"Alex Baker","startTime":1903.984,"endTime":1904.494,"body":"calls"},{"speaker":"Alex Baker","startTime":1904.814,"endTime":1905.094,"body":"and"},{"speaker":"Alex Baker","startTime":1905.094,"endTime":1905.374,"body":"show"},{"speaker":"Alex Baker","startTime":1905.414,"endTime":1905.784,"body":"them,"},{"speaker":"Alex Baker","startTime":1905.954,"endTime":1905.994,"body":"you"},{"speaker":"Alex Baker","startTime":1905.994,"endTime":1906.104,"body":"know,"},{"speaker":"Alex Baker","startTime":1906.114,"endTime":1906.274,"body":"this"},{"speaker":"Alex Baker","startTime":1906.274,"endTime":1906.384,"body":"is"},{"speaker":"Alex Baker","startTime":1906.384,"endTime":1906.734,"body":"something"},{"speaker":"Alex Baker","startTime":1906.734,"endTime":1907.034,"body":"new."},{"speaker":"Alex Baker","startTime":1907.034,"endTime":1907.154,"body":"I"},{"speaker":"Alex Baker","startTime":1907.244,"endTime":1907.514,"body":"think"},{"speaker":"Alex Baker","startTime":1907.544,"endTime":1907.784,"body":"you'd"},{"speaker":"Alex Baker","startTime":1907.784,"endTime":1907.944,"body":"really"},{"speaker":"Alex Baker","startTime":1907.944,"endTime":1908.334,"body":"benefit"},{"speaker":"Alex Baker","startTime":1908.334,"endTime":1908.484,"body":"from"},{"speaker":"Alex Baker","startTime":1908.484,"endTime":1908.854,"body":"this."},{"speaker":"Alex Baker","startTime":1909.104,"endTime":1909.454,"body":"It's"},{"speaker":"Alex Baker","startTime":1909.474,"endTime":1909.874,"body":"nice"},{"speaker":"Alex Baker","startTime":1909.874,"endTime":1909.994,"body":"to"},{"speaker":"Alex Baker","startTime":1909.994,"endTime":1910.184,"body":"have"},{"speaker":"Alex Baker","startTime":1910.204,"endTime":1910.414,"body":"that"},{"speaker":"Alex Baker","startTime":1910.414,"endTime":1910.884,"body":"constant"},{"speaker":"Alex Baker","startTime":1910.944,"endTime":1911.354,"body":"trickle"},{"speaker":"Alex Baker","startTime":1911.354,"endTime":1911.674,"body":"of,"},{"speaker":"Alex Baker","startTime":1912.134,"endTime":1912.304,"body":"of"},{"speaker":"Alex Baker","startTime":1912.304,"endTime":1912.584,"body":"new"},{"speaker":"Alex Baker","startTime":1912.584,"endTime":1913.134,"body":"exciting"},{"speaker":"Alex Baker","startTime":1913.134,"endTime":1913.454,"body":"stuff"},{"speaker":"Alex Baker","startTime":1913.454,"endTime":1913.754,"body":"to"},{"speaker":"Alex Baker","startTime":1913.944,"endTime":1914.274,"body":"maybe"},{"speaker":"Alex Baker","startTime":1914.274,"endTime":1914.384,"body":"it's"},{"speaker":"Alex Baker","startTime":1914.384,"endTime":1914.554,"body":"just"},{"speaker":"Alex Baker","startTime":1914.564,"endTime":1914.744,"body":"me"},{"speaker":"Alex Baker","startTime":1914.744,"endTime":1914.954,"body":"being"},{"speaker":"Alex Baker","startTime":1914.954,"endTime":1915.104,"body":"the"},{"speaker":"Alex Baker","startTime":1915.374,"endTime":1915.564,"body":"sort"},{"speaker":"Alex Baker","startTime":1915.564,"endTime":1915.664,"body":"of"},{"speaker":"Alex Baker","startTime":1915.664,"endTime":1915.964,"body":"techie"},{"speaker":"Alex Baker","startTime":1915.964,"endTime":1916.254,"body":"geek"},{"speaker":"Alex Baker","startTime":1916.254,"endTime":1916.344,"body":"that"},{"speaker":"Alex Baker","startTime":1916.344,"endTime":1916.574,"body":"wants"},{"speaker":"Alex Baker","startTime":1916.574,"endTime":1916.664,"body":"to"},{"speaker":"Alex Baker","startTime":1916.664,"endTime":1916.844,"body":"play"},{"speaker":"Alex Baker","startTime":1916.844,"endTime":1916.994,"body":"with"},{"speaker":"Alex Baker","startTime":1917.014,"endTime":1917.104,"body":"all"},{"speaker":"Alex Baker","startTime":1917.384,"endTime":1917.504,"body":"the"},{"speaker":"Alex Baker","startTime":1917.504,"endTime":1917.664,"body":"new"},{"speaker":"Alex Baker","startTime":1917.664,"endTime":1917.994,"body":"stuff."},{"speaker":"Alex Baker","startTime":1917.994,"endTime":1918.224,"body":"But"},{"speaker":"Alex Baker","startTime":1918.284,"endTime":1918.344,"body":"I"},{"speaker":"Alex Baker","startTime":1918.344,"endTime":1918.694,"body":"think,"},{"speaker":"Alex Baker","startTime":1918.794,"endTime":1919.034,"body":"yeah,"},{"speaker":"Alex Baker","startTime":1919.084,"endTime":1919.304,"body":"that's"},{"speaker":"Alex Baker","startTime":1919.304,"endTime":1919.674,"body":"definitely"},{"speaker":"Alex Baker","startTime":1919.674,"endTime":1919.784,"body":"a,"},{"speaker":"Alex Baker","startTime":1920.404,"endTime":1920.524,"body":"a"},{"speaker":"Alex Baker","startTime":1920.674,"endTime":1920.894,"body":"good"},{"speaker":"Alex Baker","startTime":1921.044,"endTime":1921.694,"body":"interesting"},{"speaker":"Alex Baker","startTime":1922.374,"endTime":1922.504,"body":"part"},{"speaker":"Alex Baker","startTime":1922.524,"endTime":1922.714,"body":"of"},{"speaker":"Alex Baker","startTime":1922.714,"endTime":1922.794,"body":"the"},{"speaker":"Alex Baker","startTime":1922.794,"endTime":1923.104,"body":"role."},{"speaker":"Tom Morgan","startTime":1923.544,"endTime":1923.834,"body":"Yeah,"},{"speaker":"Tom Morgan","startTime":1923.834,"endTime":1924.354,"body":"definitely."},{"speaker":"Tom Morgan","startTime":1924.414,"endTime":1924.894,"body":"Definitely."},{"speaker":"Tom Morgan","startTime":1925.194,"endTime":1925.504,"body":"So"},{"speaker":"Tom Morgan","startTime":1925.564,"endTime":1925.844,"body":"user"},{"speaker":"Tom Morgan","startTime":1925.844,"endTime":1926.314,"body":"adoption."},{"speaker":"Tom Morgan","startTime":1926.324,"endTime":1926.594,"body":"It's"},{"speaker":"Tom Morgan","startTime":1926.604,"endTime":1926.814,"body":"not"},{"speaker":"Tom Morgan","startTime":1926.814,"endTime":1927.114,"body":"just"},{"speaker":"Tom Morgan","startTime":1927.124,"endTime":1927.474,"body":"for"},{"speaker":"Tom Morgan","startTime":1927.494,"endTime":1928.034,"body":"users."},{"speaker":"Tom Morgan","startTime":1928.044,"endTime":1928.214,"body":"It's"},{"speaker":"Tom Morgan","startTime":1928.214,"endTime":1928.334,"body":"for"},{"speaker":"Tom Morgan","startTime":1928.334,"endTime":1928.734,"body":"everyone."},{"speaker":"Tom Morgan","startTime":1929.024,"endTime":1929.264,"body":"It's"},{"speaker":"Tom Morgan","startTime":1929.274,"endTime":1930.074,"body":"ongoing."},{"speaker":"Tom Morgan","startTime":1930.654,"endTime":1931.344,"body":"It's,"},{"speaker":"Tom Morgan","startTime":1931.344,"endTime":1931.564,"body":"it's"},{"speaker":"Tom Morgan","startTime":1931.564,"endTime":1932.044,"body":"about"},{"speaker":"Tom Morgan","startTime":1932.064,"endTime":1932.444,"body":"keeping"},{"speaker":"Tom Morgan","startTime":1932.444,"endTime":1932.704,"body":"people"},{"speaker":"Tom Morgan","startTime":1932.704,"endTime":1933.174,"body":"involved"},{"speaker":"Tom Morgan","startTime":1933.174,"endTime":1933.224,"body":"all"},{"speaker":"Tom Morgan","startTime":1933.224,"endTime":1933.284,"body":"the"},{"speaker":"Tom Morgan","startTime":1933.284,"endTime":1933.414,"body":"way"},{"speaker":"Tom Morgan","startTime":1933.414,"endTime":1933.734,"body":"along."},{"speaker":"Tom Morgan","startTime":1933.744,"endTime":1933.874,"body":"It's"},{"speaker":"Tom Morgan","startTime":1933.874,"endTime":1934.214,"body":"about"},{"speaker":"Tom Morgan","startTime":1934.294,"endTime":1934.644,"body":"making"},{"speaker":"Tom Morgan","startTime":1934.644,"endTime":1934.824,"body":"sure"},{"speaker":"Tom Morgan","startTime":1934.824,"endTime":1934.974,"body":"you've"},{"speaker":"Tom Morgan","startTime":1934.974,"endTime":1935.074,"body":"got"},{"speaker":"Tom Morgan","startTime":1935.084,"endTime":1935.204,"body":"the"},{"speaker":"Tom Morgan","startTime":1935.204,"endTime":1935.464,"body":"right"},{"speaker":"Tom Morgan","startTime":1935.464,"endTime":1935.974,"body":"people"},{"speaker":"Tom Morgan","startTime":1936.024,"endTime":1936.454,"body":"involved"},{"speaker":"Tom Morgan","startTime":1936.594,"endTime":1936.714,"body":"to"},{"speaker":"Tom Morgan","startTime":1936.714,"endTime":1937.044,"body":"start"},{"speaker":"Tom Morgan","startTime":1937.044,"endTime":1937.354,"body":"with."},{"speaker":"Tom Morgan","startTime":1937.824,"endTime":1938.004,"body":"And"},{"speaker":"Tom Morgan","startTime":1938.004,"endTime":1938.174,"body":"then"},{"speaker":"Tom Morgan","startTime":1938.184,"endTime":1938.574,"body":"figuring"},{"speaker":"Tom Morgan","startTime":1938.574,"endTime":1938.774,"body":"out,"},{"speaker":"Tom Morgan","startTime":1938.834,"endTime":1938.974,"body":"you"},{"speaker":"Tom Morgan","startTime":1938.974,"endTime":1939.154,"body":"know,"},{"speaker":"Tom Morgan","startTime":1939.584,"endTime":1939.894,"body":"the"},{"speaker":"Tom Morgan","startTime":1939.894,"endTime":1940.124,"body":"right"},{"speaker":"Tom Morgan","startTime":1940.124,"endTime":1940.354,"body":"time"},{"speaker":"Tom Morgan","startTime":1940.354,"endTime":1940.444,"body":"to"},{"speaker":"Tom Morgan","startTime":1940.454,"endTime":1940.704,"body":"tell"},{"speaker":"Tom Morgan","startTime":1940.704,"endTime":1940.964,"body":"them."},{"speaker":"Tom Morgan","startTime":1941.264,"endTime":1941.554,"body":"And,"},{"speaker":"Tom Morgan","startTime":1941.554,"endTime":1941.704,"body":"and"},{"speaker":"Tom Morgan","startTime":1941.704,"endTime":1941.904,"body":"how"},{"speaker":"Tom Morgan","startTime":1941.924,"endTime":1942.034,"body":"to"},{"speaker":"Tom Morgan","startTime":1942.034,"endTime":1942.154,"body":"do"},{"speaker":"Tom Morgan","startTime":1942.154,"endTime":1942.414,"body":"that."},{"speaker":"Tom Morgan","startTime":1942.504,"endTime":1942.664,"body":"And"},{"speaker":"Tom Morgan","startTime":1942.664,"endTime":1942.784,"body":"as"},{"speaker":"Tom Morgan","startTime":1942.784,"endTime":1943.004,"body":"much"},{"speaker":"Tom Morgan","startTime":1943.014,"endTime":1943.034,"body":"as"},{"speaker":"Tom Morgan","startTime":1943.034,"endTime":1943.304,"body":"anything"},{"speaker":"Tom Morgan","startTime":1943.304,"endTime":1943.554,"body":"else,"},{"speaker":"Tom Morgan","startTime":1943.584,"endTime":1943.644,"body":"I"},{"speaker":"Tom Morgan","startTime":1943.644,"endTime":1943.924,"body":"think"},{"speaker":"Tom Morgan","startTime":1943.924,"endTime":1944.164,"body":"it's,"},{"speaker":"Tom Morgan","startTime":1944.184,"endTime":1944.404,"body":"yeah,"},{"speaker":"Tom Morgan","startTime":1944.404,"endTime":1944.584,"body":"it's"},{"speaker":"Tom Morgan","startTime":1944.604,"endTime":1944.884,"body":"also"},{"speaker":"Tom Morgan","startTime":1944.884,"endTime":1945.184,"body":"about"},{"speaker":"Tom Morgan","startTime":1945.184,"endTime":1945.614,"body":"fully"},{"speaker":"Tom Morgan","startTime":1945.614,"endTime":1946.504,"body":"understanding."},{"speaker":"Tom Morgan","startTime":1946.754,"endTime":1946.874,"body":"the"},{"speaker":"Tom Morgan","startTime":1946.874,"endTime":1947.234,"body":"business"},{"speaker":"Tom Morgan","startTime":1947.244,"endTime":1947.804,"body":"processes"},{"speaker":"Tom Morgan","startTime":1947.804,"endTime":1947.914,"body":"that"},{"speaker":"Tom Morgan","startTime":1947.914,"endTime":1948.484,"body":"happen"},{"speaker":"Tom Morgan","startTime":1948.544,"endTime":1948.724,"body":"and"},{"speaker":"Tom Morgan","startTime":1948.724,"endTime":1948.914,"body":"how"},{"speaker":"Tom Morgan","startTime":1948.914,"endTime":1949.054,"body":"you"},{"speaker":"Tom Morgan","startTime":1949.054,"endTime":1949.294,"body":"want"},{"speaker":"Tom Morgan","startTime":1949.564,"endTime":1949.794,"body":"that"},{"speaker":"Tom Morgan","startTime":1949.804,"endTime":1949.904,"body":"to"},{"speaker":"Tom Morgan","startTime":1949.904,"endTime":1950.044,"body":"be"},{"speaker":"Tom Morgan","startTime":1950.044,"endTime":1950.514,"body":"achieved"},{"speaker":"Tom Morgan","startTime":1950.534,"endTime":1951.124,"body":"through"},{"speaker":"Tom Morgan","startTime":1951.184,"endTime":1951.564,"body":"whatever"},{"speaker":"Tom Morgan","startTime":1951.564,"endTime":1951.644,"body":"the"},{"speaker":"Tom Morgan","startTime":1951.644,"endTime":1952.134,"body":"technology"},{"speaker":"Tom Morgan","startTime":1952.134,"endTime":1952.244,"body":"is."},{"speaker":"Tom Morgan","startTime":1952.774,"endTime":1952.894,"body":"The"},{"speaker":"Tom Morgan","startTime":1952.894,"endTime":1953.384,"body":"technology"},{"speaker":"Tom Morgan","startTime":1953.384,"endTime":1953.554,"body":"here"},{"speaker":"Tom Morgan","startTime":1953.554,"endTime":1953.904,"body":"almost"},{"speaker":"Tom Morgan","startTime":1953.904,"endTime":1954.144,"body":"doesn't"},{"speaker":"Tom Morgan","startTime":1954.164,"endTime":1954.674,"body":"matter."},{"speaker":"Tom Morgan","startTime":1954.744,"endTime":1954.874,"body":"You"},{"speaker":"Tom Morgan","startTime":1954.874,"endTime":1954.974,"body":"know,"},{"speaker":"Tom Morgan","startTime":1954.974,"endTime":1955.164,"body":"it's"},{"speaker":"Tom Morgan","startTime":1955.164,"endTime":1955.404,"body":"not,"},{"speaker":"Tom Morgan","startTime":1955.804,"endTime":1956.074,"body":"it's,"},{"speaker":"Tom Morgan","startTime":1956.104,"endTime":1956.284,"body":"this"},{"speaker":"Tom Morgan","startTime":1956.284,"endTime":1956.524,"body":"isn't"},{"speaker":"Tom Morgan","startTime":1956.554,"endTime":1957.034,"body":"particularly"},{"speaker":"Tom Morgan","startTime":1957.034,"endTime":1957.454,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1957.484,"endTime":1957.794,"body":"connect"},{"speaker":"Tom Morgan","startTime":1957.794,"endTime":1958.474,"body":"specific."},{"speaker":"Tom Morgan","startTime":1958.774,"endTime":1959.144,"body":"Although,"},{"speaker":"Tom Morgan","startTime":1959.154,"endTime":1959.364,"body":"you"},{"speaker":"Tom Morgan","startTime":1959.364,"endTime":1959.474,"body":"know,"},{"speaker":"Tom Morgan","startTime":1959.474,"endTime":1959.674,"body":"some"},{"speaker":"Tom Morgan","startTime":1959.674,"endTime":1959.764,"body":"of"},{"speaker":"Tom Morgan","startTime":1959.764,"endTime":1959.824,"body":"the"},{"speaker":"Tom Morgan","startTime":1959.824,"endTime":1960.314,"body":"tools"},{"speaker":"Tom Morgan","startTime":1960.324,"endTime":1960.474,"body":"and"},{"speaker":"Tom Morgan","startTime":1960.474,"endTime":1960.674,"body":"stuff"},{"speaker":"Tom Morgan","startTime":1960.674,"endTime":1960.804,"body":"we've"},{"speaker":"Tom Morgan","startTime":1960.804,"endTime":1960.924,"body":"been"},{"speaker":"Tom Morgan","startTime":1960.924,"endTime":1961.224,"body":"talking"},{"speaker":"Tom Morgan","startTime":1961.224,"endTime":1961.454,"body":"about"},{"speaker":"Tom Morgan","startTime":1961.484,"endTime":1961.884,"body":"are"},{"speaker":"Tom Morgan","startTime":1961.924,"endTime":1962.144,"body":"things"},{"speaker":"Tom Morgan","startTime":1962.144,"endTime":1962.244,"body":"like"},{"speaker":"Tom Morgan","startTime":1962.244,"endTime":1962.314,"body":"I'm"},{"speaker":"Tom Morgan","startTime":1962.334,"endTime":1962.504,"body":"thinking"},{"speaker":"Tom Morgan","startTime":1962.504,"endTime":1962.654,"body":"about"},{"speaker":"Tom Morgan","startTime":1962.664,"endTime":1963.004,"body":"Amazon"},{"speaker":"Tom Morgan","startTime":1963.004,"endTime":1963.394,"body":"queue."},{"speaker":"Tom Morgan","startTime":1963.894,"endTime":1964.064,"body":"but"},{"speaker":"Tom Morgan","startTime":1964.064,"endTime":1964.334,"body":"actually"},{"speaker":"Tom Morgan","startTime":1964.334,"endTime":1964.394,"body":"a"},{"speaker":"Tom Morgan","startTime":1964.394,"endTime":1964.564,"body":"lot"},{"speaker":"Tom Morgan","startTime":1964.564,"endTime":1964.664,"body":"of"},{"speaker":"Tom Morgan","startTime":1964.664,"endTime":1964.874,"body":"this"},{"speaker":"Tom Morgan","startTime":1964.874,"endTime":1965.264,"body":"is"},{"speaker":"Tom Morgan","startTime":1965.364,"endTime":1965.994,"body":"repeatable"},{"speaker":"Tom Morgan","startTime":1965.994,"endTime":1966.274,"body":"across"},{"speaker":"Tom Morgan","startTime":1966.274,"endTime":1966.564,"body":"different"},{"speaker":"Tom Morgan","startTime":1966.564,"endTime":1966.874,"body":"contact"},{"speaker":"Tom Morgan","startTime":1966.874,"endTime":1967.374,"body":"centers."},{"speaker":"Tom Morgan","startTime":1967.724,"endTime":1967.874,"body":"But"},{"speaker":"Tom Morgan","startTime":1967.874,"endTime":1968.134,"body":"yeah."},{"speaker":"Tom Morgan","startTime":1968.544,"endTime":1968.804,"body":"Trying"},{"speaker":"Tom Morgan","startTime":1968.804,"endTime":1968.944,"body":"to"},{"speaker":"Tom Morgan","startTime":1968.944,"endTime":1969.094,"body":"bottle"},{"speaker":"Tom Morgan","startTime":1969.344,"endTime":1969.374,"body":"that"},{"speaker":"Tom Morgan","startTime":1969.374,"endTime":1969.944,"body":"institutional"},{"speaker":"Tom Morgan","startTime":1969.944,"endTime":1970.264,"body":"knowledge,"},{"speaker":"Tom Morgan","startTime":1970.264,"endTime":1970.314,"body":"I"},{"speaker":"Tom Morgan","startTime":1970.314,"endTime":1970.524,"body":"think"},{"speaker":"Tom Morgan","startTime":1970.524,"endTime":1970.654,"body":"is"},{"speaker":"Tom Morgan","startTime":1970.654,"endTime":1970.794,"body":"really"},{"speaker":"Tom Morgan","startTime":1970.794,"endTime":1971.354,"body":"important"},{"speaker":"Tom Morgan","startTime":1971.784,"endTime":1972.134,"body":"for"},{"speaker":"Tom Morgan","startTime":1972.134,"endTime":1972.334,"body":"user"},{"speaker":"Tom Morgan","startTime":1972.334,"endTime":1972.744,"body":"adoption,"},{"speaker":"Tom Morgan","startTime":1972.744,"endTime":1972.904,"body":"but"},{"speaker":"Tom Morgan","startTime":1972.904,"endTime":1973.304,"body":"also"},{"speaker":"Tom Morgan","startTime":1973.474,"endTime":1973.634,"body":"it"},{"speaker":"Tom Morgan","startTime":1973.634,"endTime":1973.734,"body":"will"},{"speaker":"Tom Morgan","startTime":1973.734,"endTime":1974.384,"body":"stand"},{"speaker":"Tom Morgan","startTime":1974.384,"endTime":1974.494,"body":"you"},{"speaker":"Tom Morgan","startTime":1974.494,"endTime":1974.594,"body":"in"},{"speaker":"Tom Morgan","startTime":1974.594,"endTime":1974.724,"body":"really"},{"speaker":"Tom Morgan","startTime":1974.724,"endTime":1974.894,"body":"good"},{"speaker":"Tom Morgan","startTime":1974.894,"endTime":1975.334,"body":"stead"},{"speaker":"Tom Morgan","startTime":1975.794,"endTime":1976.274,"body":"going,"},{"speaker":"Tom Morgan","startTime":1976.354,"endTime":1976.694,"body":"going"},{"speaker":"Tom Morgan","startTime":1976.694,"endTime":1976.994,"body":"forward."},{"speaker":"Tom Morgan","startTime":1976.994,"endTime":1977.034,"body":"I"},{"speaker":"Tom Morgan","startTime":1977.044,"endTime":1977.424,"body":"think."},{"speaker":"Tom Morgan","startTime":1977.674,"endTime":1977.794,"body":"All"},{"speaker":"Tom Morgan","startTime":1977.794,"endTime":1978.004,"body":"right."},{"speaker":"Alex Baker","startTime":1978.549,"endTime":1993.624,"body":"Silence."},{"speaker":"Tom Morgan","startTime":1993.654,"endTime":1994.054,"body":"whilst"},{"speaker":"Tom Morgan","startTime":1994.054,"endTime":1994.184,"body":"you're"},{"speaker":"Tom Morgan","startTime":1994.184,"endTime":1994.444,"body":"there."},{"speaker":"Tom Morgan","startTime":1994.474,"endTime":1994.754,"body":"We'd"},{"speaker":"Tom Morgan","startTime":1994.754,"endTime":1994.954,"body":"love"},{"speaker":"Tom Morgan","startTime":1994.954,"endTime":1995.114,"body":"it"},{"speaker":"Tom Morgan","startTime":1995.144,"endTime":1995.294,"body":"if"},{"speaker":"Tom Morgan","startTime":1995.294,"endTime":1995.384,"body":"you"},{"speaker":"Tom Morgan","startTime":1995.384,"endTime":1995.544,"body":"would"},{"speaker":"Tom Morgan","startTime":1995.544,"endTime":1995.764,"body":"rate"},{"speaker":"Tom Morgan","startTime":1995.804,"endTime":1996.004,"body":"and"},{"speaker":"Tom Morgan","startTime":1996.004,"endTime":1996.274,"body":"review"},{"speaker":"Tom Morgan","startTime":1996.274,"endTime":1996.454,"body":"us."},{"speaker":"Tom Morgan","startTime":1996.494,"endTime":1996.574,"body":"And"},{"speaker":"Tom Morgan","startTime":1996.574,"endTime":1996.694,"body":"if"},{"speaker":"Tom Morgan","startTime":1996.694,"endTime":1996.834,"body":"you"},{"speaker":"Tom Morgan","startTime":1996.834,"endTime":1997.004,"body":"have"},{"speaker":"Tom Morgan","startTime":1997.034,"endTime":1997.494,"body":"colleagues"},{"speaker":"Tom Morgan","startTime":1997.504,"endTime":1997.584,"body":"that"},{"speaker":"Tom Morgan","startTime":1997.584,"endTime":1997.754,"body":"you"},{"speaker":"Tom Morgan","startTime":1997.764,"endTime":1998.094,"body":"think"},{"speaker":"Tom Morgan","startTime":1998.094,"endTime":1998.234,"body":"would"},{"speaker":"Tom Morgan","startTime":1998.264,"endTime":1998.694,"body":"benefit"},{"speaker":"Tom Morgan","startTime":1998.694,"endTime":1998.804,"body":"from"},{"speaker":"Tom Morgan","startTime":1998.804,"endTime":1998.934,"body":"this"},{"speaker":"Tom Morgan","startTime":1998.934,"endTime":1999.434,"body":"content,"},{"speaker":"Tom Morgan","startTime":1999.494,"endTime":1999.844,"body":"please"},{"speaker":"Tom Morgan","startTime":1999.854,"endTime":2000.034,"body":"let"},{"speaker":"Tom Morgan","startTime":2000.034,"endTime":2000.064,"body":"them"},{"speaker":"Tom Morgan","startTime":2000.074,"endTime":2000.464,"body":"know"},{"speaker":"Tom Morgan","startTime":2000.474,"endTime":2000.494,"body":"to"},{"speaker":"Tom Morgan","startTime":2001.244,"endTime":2001.464,"body":"find"},{"speaker":"Tom Morgan","startTime":2001.464,"endTime":2001.574,"body":"out"},{"speaker":"Tom Morgan","startTime":2001.574,"endTime":2001.814,"body":"more"},{"speaker":"Tom Morgan","startTime":2001.824,"endTime":2002.024,"body":"about"},{"speaker":"Tom Morgan","startTime":2002.024,"endTime":2002.194,"body":"how"},{"speaker":"Tom Morgan","startTime":2002.194,"endTime":2002.474,"body":"cloud"},{"speaker":"Tom Morgan","startTime":2002.474,"endTime":2002.924,"body":"interacts"},{"speaker":"Tom Morgan","startTime":2002.924,"endTime":2003.074,"body":"can"},{"speaker":"Tom Morgan","startTime":2003.074,"endTime":2003.274,"body":"help"},{"speaker":"Tom Morgan","startTime":2003.314,"endTime":2003.524,"body":"you"},{"speaker":"Tom Morgan","startTime":2003.534,"endTime":2003.704,"body":"on"},{"speaker":"Tom Morgan","startTime":2003.704,"endTime":2003.914,"body":"your"},{"speaker":"Tom Morgan","startTime":2003.914,"endTime":2004.274,"body":"contact"},{"speaker":"Tom Morgan","startTime":2004.274,"endTime":2004.534,"body":"center"},{"speaker":"Tom Morgan","startTime":2004.534,"endTime":2005.014,"body":"journey,"},{"speaker":"Tom Morgan","startTime":2005.444,"endTime":2005.804,"body":"visit"},{"speaker":"Tom Morgan","startTime":2005.804,"endTime":2006.114,"body":"cloud"},{"speaker":"Tom Morgan","startTime":2006.114,"endTime":2006.564,"body":"interact."},{"speaker":"Tom Morgan","startTime":2006.564,"endTime":2006.894,"body":"io."},{"speaker":"Tom Morgan","startTime":2008.054,"endTime":2008.374,"body":"We're"},{"speaker":"Tom Morgan","startTime":2008.374,"endTime":2008.714,"body":"wrapping"},{"speaker":"Tom Morgan","startTime":2008.714,"endTime":2008.894,"body":"this"},{"speaker":"Tom Morgan","startTime":2008.894,"endTime":2009.084,"body":"call"},{"speaker":"Tom Morgan","startTime":2009.094,"endTime":2009.244,"body":"up"},{"speaker":"Tom Morgan","startTime":2009.244,"endTime":2009.604,"body":"now"},{"speaker":"Tom Morgan","startTime":2009.644,"endTime":2009.824,"body":"and"},{"speaker":"Tom Morgan","startTime":2009.824,"endTime":2010.004,"body":"we'll"},{"speaker":"Tom Morgan","startTime":2010.024,"endTime":2010.384,"body":"connect"},{"speaker":"Tom Morgan","startTime":2010.404,"endTime":2010.554,"body":"with"},{"speaker":"Tom Morgan","startTime":2010.554,"endTime":2010.994,"body":"you"},{"speaker":"Tom Morgan","startTime":2011.424,"endTime":2011.674,"body":"next"},{"speaker":"Tom Morgan","startTime":2011.674,"endTime":2012.034,"body":"time."}]}