In this captivating episode, hosts Mary Beth Meadows and Katie Saliba explore the multifaceted issue of candidate ghosting. They offer a comprehensive analysis of why candidates sometimes vanish without a trace, examining potential communication breakdowns, the influence of employer reputation, and the psychological factors that might prompt sudden disappearances.
We’ll be going over the following important topics:
- Three reasons why candidates ghost companies
- Effective ways to improve candidate outreach to prevent ghosting, such as personalized communication, timely follow-ups, and providing clear expectations.
- Strategies to keep candidates engaged, starting from the interview process, by creating a welcoming environment, being transparent about the role and company culture, and maintaining regular communication throughout the hiring process.
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In this podcast episode, we talk with Rick Sutton, CEO of Southeast Health, the largest hospital in the Wiregrass region, and President of the Alabama College of Osteopathic Medicine for 8 years. Under his leadership, 3,300 employees provide exceptional, round-the-clock care to the community and have transformed Southeast Health into one of the Best Performing Hospitals in the nation - according to U.S. News and World Report.
In this episode, we delve into:
- How effective communication and transparency foster trust with your staff
- The crucial role of leadership in initiating employee engagement
- The significance of benchmarking engagement to drive progress
- The fact that outstanding organizations owe their success to their exceptional employees
Learn more about our guest:
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In this episode, we’re breaking down the ins and outs of workplace culture. Workplace culture is in everything a company does, manifested in the minds and emotions of all a company’s workers. In this week’s episode, we sat down with Meghan Schneider, the Program Director for HCA Healthcare’s Physician Leadership Academy. With over a decade of experience in leadership development and executive coaching, Meghan shares how measuring and making positive changes in workplace culture is crucial for organizational success.
In this episode, we explore:
- How companies can define culture and specify it based on their leadership
- The things leaders should avoid when making cultural changes
- The ways culture and engagement go hand in hand
- Organizational culture doesn’t change overnight – it shifts steadily over time
- What psychological safety is and its impact on your efforts to change your company culture
- Is a strong culture always a good culture?
- How to build trust by giving trust
- People want hard feedback – but people are afraid to give it
- Having tough conversations is critical to professional growth – and it makes a huge difference in the workplace
- Which metrics will tell you how well you’re succeeding at growing your culture in the direction you want
- What to do when you have employees who “drain” your culture
- That listening is a crucial skill for gauging workplace culture
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Additional Resources from the Show:
- Radical Candor - Kim Scott
- The Corporate Culture Survival Guide - Edgar Schein
- 5 Dysfunctions of a Team - Pat Lencioni
- Dare to Lead - Brene Brown
- Unreasonable Hospitality - Will Guidara
- Corporate “Love Languages” assessment
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In this episode, we’re discussing the big question on every recruiter’s mind: Where did all the people go? It seems that any company looking to hire a great team is having trouble getting anyone in the door or even applying. The job market looks very different than it did five years ago, and understanding what’s going on can help you find the people you need to grow a great company.
In this episode, we explore:
- What the numbers say – How many people are in the workforce, and what that says about labor participation
- How a lot of people retired during or due to the pandemic, leaving the workforce altogether
- What the situation was like before the pandemic and how recruitment was getting steadily tighter up to 2020
- The “Uber-ization of America” or how more people pursued entrepreneurial or flexible work to give themselves complete control over their time
- How the low unemployment rate and low participation rate combine to make a bad situation worse
- The impact remote work has made by making companies compete for talent everywhere, which reduced a lot of local talent by poaching them away
- How being flexible for your best workers can help improve your retention
- That people care a lot more about what they do and are less willing to do things that fall outside of that
- Flexibility is critical for many workers today, and getting creative about providing that helps hold onto the people you need
- Why you should never stop recruiting and what you can do to market your company and attract workers – even when there isn’t an open position
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In this episode, we’re breaking down the various ways healthcare and benefits play an important role in providing for employees and how companies can get them without breaking the bank with Matthew Cate of Cobbs Allen, a national independent insurance agency focused on risk management in niche practice groups. Cobbs Allen specializes in providing exceptional service in traditional commercial insurance, employee benefits, alternative risk financing, and structured solutions.
Here we explore:
- The impact healthcare has on employee retention and productivity
- Which benefits are the most important to employees in today’s workforce
- The prominent factors that affect healthcare rates, like large claims and pharmaceutical policies
- How PEOs provide flexibility in meeting a broad range of employee needs and increased capacity to navigate the intricacies of providing great health insurance
- Employees value flexibility with healthcare choices and work options, and PEOs can help companies offer quality, affordable healthcare and manage different work arrangements to improve their competitive advantage
- How do people in today’s workforce rank the different benefits available to them and how supplemental benefits, like life insurance, also make a huge difference and provide people with chronic issues something they could not find otherwise
- The importance of employees feeling heard, and the steps companies can take to do so because there’s so much risk and expense to turnover
- What a qualified partner can offer in terms of helping companies provide the best healthcare coverage without worrying about whether they qualify for coverage and keeping up with timelines and regulations
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In this episode, we’re reviewing some of the many pitfalls HR can pose for companies – and what they can do to avoid those traps and stay in good compliance with Mike Perkins, Founder and President of Frontline HR Solutions, a full-service HR consulting firm with expertise in compliance and regulations. With decades of employment law experience, Mike Perkins and Frontline HR Services offer companies critical advice to protect themselves from any potential HR hazard.
In this episode, we cover topics like:
- How a lack of HR policies increases company liabilities, and how they can protect themselves
- Which common HR mishaps companies fall into are totally preventable, and how companies can take proactive measures to prevent them from occurring
- How ignorance is not a defense and implementing HR policies is vital because good policies decrease company liability
- What protections can PEOs give companies, and how can they help them navigate the increasingly complex world of HR regulations
- What trends 2024 is bringing to HR, and how will businesses have to adapt?
- Most employers are well-intentioned but have trouble navigating the nuance of HR laws and the risk that incur due to the increased liability
- The common mistakes that can happen and how companies can prevent them with examples of things he’s witnessed
- How PEOs protect companies by helping them keep on top of these challenges - and often help you save money and grow faster!
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Additional Resources from the Show:
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In this episode, we’re breaking down the various ways healthcare and benefits play an important role in providing for employees and how companies can get them without breaking the bank with Melanie Hill, who is a Field Representative for Alabama Senator Katie Britt’s Office and helps connect with the people of Southeast Alabama and learn their needs.
Here we explore:
- Why retention matters and helps companies thrive because good people matter to the business and their other employees
- How new candidates form an impression about companies as soon as they hear about them and what you can do to help that
- What you can do to leave an excellent and lasting impression on new hires, from when they’re hired to when they start their first day
- The common onboarding mistakes companies make and how you can prevent those
- Why it’s vital to invest in your people – whether you’re training them to succeed in new roles or just asking about their lives
- Melanie’s 3 “B”s and how you can use them to transform your company
- The critical role feedback plays with employees and why it’s better to be direct if you’re giving them constructive criticism or words of encouragement
- Why culture is essential in holding your people together and how it can elevate your business
Connect with our guest:
- Senator Katie Britt’s Office
- Melanie Hill on LinkedIn
- And you can email her at melanieboydhill@gmail.com
- Or call her at 334.596.9145
Additional Resources from the Show:
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In this episode, we’re breaking down the state of the workforce today. Companies learned the hard way throughout the Pandemic how valuable their people are and want to know how to keep them happy and get them to stay at the company.
Worker dissatisfaction is at an all-time high – so what’s going on?
In this episode, we explore:
- How it’s not just in your head – Gallup’s polls tell us how people are feeling
- Mid-level managers are the group of workers feeling the most stress, making it tough for companies to motivate people
- How company leaders can put themselves in their employees' shoes to test whether their complaints or strategies are reasonable
- Employees want to see their company trying and will feel better and more motivated to do their work
- The ways to set and navigate company social media policies – especially if your employees use it for networking or as part of their jobs
- What’s a reasonable attendance policy? There are many legitimate reasons for people to be out, and being fairly flexible can make a big difference
- How to get ahead of salary negotiations and why being proactive shows employees you’re looking out for them and what you can do to help them feel supported if wage increases are off the table
- Implementing fair flexibility plans to give people control of their lives while being equitable to your other employees
- The specific rules surrounding pregnancy protections under federal law that companies have to be on the lookout for
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Ghost Stories - What Makes Candidates Go Poof!
27:42
Carrying Companies to the Top – Employee Engagement with Rick Sutton
31:30
Your Culture is Your Fault! With Meghan Schneider
30:53
Where Did All the People Go?
28:56
What in the Health is Going On?? With Matt Cate
23:20
Take Care of Your House! With Mike Perkins
28:33
Retention Strategy: Invest in Your Best with Melanie Hill
26:41
Talent Tantrums
34:57