Continuing with our inaugural mini-series, HealthTech Perspectives, and this week we delve into the often overlooked, Health Plan Payer perspective. We highlight the reality of health plans often being viewed as billing entities, and members interacting with them only when faced with challenges or issues.
One of the main things people think of is the lack of transparency and trust between members and health plans. And we emphasize the importance of building long-term relationships. There are the challenges faced by individuals navigating health plans, the frequency of plan changes, and the need for a more transparent and trusting relationship.
We also explore:
Tune in to "Health Tech Checkup" and gain insights into the challenges and opportunities shaping the future of healthcare from different perspectives!