Innovation That Listens: Building Tech Around Patients

Welcome to HealthTech Check Up!  Hosts Rachelle Galant and Perry Dimas sit down with John Bain, Director at Umano Medical, to explore how one company is redefining hospital beds—and the broader patient experience—through smart technology and customer-driven innovation.

John shares his journey from aspiring public service professional to over two decades in medical device sales, offering a unique perspective on how technology has evolved in healthcare and why large consumer tech companies have yet to fully disrupt the space. The conversation dives into the challenges of centralizing patient data, navigating regulations, and earning trust in a competitive market dominated by mega-suppliers.

From the role of AI in fall prevention to the importance of true partnerships with health systems, John explains how Umano’s culture of innovation keeps them agile and responsive to customer needs. The discussion also touches on emerging trends like in-home clinical spaces, the future of centralized health data, and why sometimes, the simplest process improvements can make the biggest difference for patients and providers alike.

What You’ll Learn in This Episode:

• Why “smart beds” are more than just a tech upgrade—they’re part of a patient safety revolution
  
  
  
• The challenges and opportunities in centralizing healthcare data
  
  
  
• How smaller innovators can compete with industry giants
  
  
  
• The potential role of AI and home-based care in the future of healthcare
  
  
  
• Why listening to customers is the cornerstone of true healthcare innovation

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Keep in touch with our hosts, Rachelle Galant and Perry Dimas on Linkedin! 

To learn more about careviso, visit, www.careviso.com