Clicks and Giggles | Your Backstage Pass to Digital Marketing Strategies

Not An April Fools- She's BACK! Spring Clean Your Business: Refresh Your Marketing & Customer Experience

Jordan Rothwell Perry Season 2 Episode 1

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0:00 | 15:25

Welcome back to the Clicks and Giggles podcast! In this episode, Jordan Perry dives into practical steps to audit and improve your business during Q2, using a "spring cleaning" approach. Whether you’re looking to refine your marketing, optimize customer experience, or leverage data, this episode offers actionable insights to get your house in order for growth.

Main topics covered:

  • How to reflect on and optimize your customer experience from discovery to onboarding
  • The importance of auditing your digital assets: website, social media, and analytics
  • Using surveys and feedback to sharpen your messaging and offerings
  • Setting up and utilizing data analytics, including Google Analytics and Meta Pixel
  • Creating a process for quarterly review and continuous improvement

In this episode:

  • Why stepping into your customer’s shoes reveals hidden gaps
  • How to conduct a simple business audit in under an hour
  • Tips for refreshing your Instagram and website to boost conversions
  • The value of analytics and why everyone should install Google Analytics and Meta Pixel
  • Creative ways to gather feedback, including surveys with incentives
  • The power of data to inform marketing strategy and messaging

Timestamps:
00:00 - Welcome back & intro to spring cleaning your business

00:32 - Why reflection on Q1 is crucial for growth in Q2

01:03 - Assessing your customer experience from discovery to delivery

02:00 - Seeing your business from your client's perspective

02:51 - Reviewing onboarding and client experience processes

04:16 - Evaluating your online presence: Instagram & website checks

05:32 - Ensuring your opt-ins and download mechanisms work seamlessly

06:46 - Auditing paid advertising and tracking data regularly

08:16 - Setting up Google Analytics and Meta Pixel for data collection

09:33 - How to leverage data and start tracking before you’re ready to run ads

10:42 - Using surveys to gather valuable feedback & improve messaging

12:01 - Asking the right questions during discovery calls & follow-ups

12:55 - Incentivizing survey participation for more insights

14:24 - Making the most of customer feedback & continuous improvement

15:24 - Closing remarks: dust off your business & keep refining

Resources & Links:

Connect with Jordan Perry:

Remember, regular audits and feedback can transform your biz. Dust off your business and give it some TLC this quarter!

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Thanks for listening to Clicks and Giggles!

➡️ Ready to start using paid ads in your business?
Grab my 3 Ways to Know You’re Ready for Ads guide:
https://www.launchbyjr.com/three-ways-to-know-youre-ready-for-ads

➡️ Weekly episodes aren’t enough for you?
You can connect with me over on Instagram at
@launchwithjordan or at www.launchbyjr.com