Good Neighbor Podcast: Delco
Bringing Together Local Businesses and Neighbors of Delaware County, PA (Delco"") and the surrounding Philadelphia Metro Region.
Good Neighbor Podcast: Delco
Your Tenant Moved Out, And Left A Mess - Now What?
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Your Tenant Moved Out, And Left A Mess - Now What?
When tenants hand back the keys, and suddenly the landlord is staring at the real problem: the unit is not ready, the next renter is waiting and there's no time to chase down cleaners who may or may not show up. Who do you call? On this episode of the Good Neighbor Podcast, you'll learn exactly who to call, when host Bob Blaisse sits down with Delaware County local Mike Mullen, founder of CP Transit Facility Services, LLC, to talk about what actually makes rental property turnover cleaning so hard and risky for landlords and how to make the turnover more predictable again. If you manage rentals, own a few properties you rent out, run an apartment community or oversee a small commercial space, this conversation is built around the practical stuff you care about: speed, trust and results.
You hear Mike explain why CP Transit Facility Services, LLC is different from a typical cleaning company. His business runs an agency model that handles the behind-the-scenes work that so often creates headaches during rental property turnovers: vetting contractors, scheduling, logistics and insurance compliance. Listen as Bob digs into what happens when a place is left far from being emptied and swept clean, as most rental agreements require from exiting tenants. You'll learn how Mike's team approaches “out-of-control” situations and why having Mike as the one accountable point-of-contact can be the difference between a smooth move-in or another week of vacancy and lost rental property income.
Get the specifics about the convenience of residential and commercial rental property turnover cleaning in Delaware County, PA and the surrounding Philadelphia Metro region. You'll come away with a clear picture of just how “reliable help” should look, like CP Transit Facility Services, LLC.
CP Transit Facility Services, LLC
CPTransitFacilityServicesLLC.BookingKoala.com
facebook.com/profile.php?id=61589284973310&mibextid=wwXIfr
610-844-4294
--- About The Show--- Good Neighbor Podcast is a spotlight on local businesses in and around Delaware County, PA (“Delco” ) and Beyond... The executive producer and host, Bob Blaisse, is a community sponsorship advocate, business branding specialist, and publisher of several hometown magazines, including: Newtown Square Friends & Neighbors, Marple Friends & Neighbors and Newtown Edgmont Friends & Neighbors, mailed monthly to more than 12,000 homes in Western Delaware County, PA, and also available for reading online.
Welcome To The Good Neighbor Podcast
SPEAKER_00This is Michael Barkin. Welcoming you to the Good Neighbor Podcast, where fans of local businesses and their neighbors come together. It's my pleasure once again to introduce my friend and neighbor, our host, Bob Blasey.
SPEAKER_02Michael Barkin, thank you again. It's always great to hear your voice, and it's always great to be back on the Good Neighbor Podcast. My name is Bob Blasey and I want to welcome you all to another episode here today. We're going to have a something interesting going on. It's a first. You know, if you listen to the Good Neighbor Podcast a lot, we have a lot of good neighbor businesses coming on from all walks, all types of businesses. Have not had this kind of a business market segment yet, and I think it's appropriate because, in a way, it has to do with all of us. We're coming to you from Delaware County, Pennsylvania, you know, in the southeast corner of Pennsylvania, right? Just north of the state of Delaware and west of the state of New Jersey. We're just below the city of Philadelphia at this very special time where we're celebrating the 250th anniversary of the July 4th Declaration of Independence. So happy July 4th to everybody coming up. We're timing and dating this episode a little bit for that big reason, but we'll also date it and time it with our guest here today. I want to bring to the stage and welcome our guest, Mr. Mike Mullen. Mike, welcome to the Good Neighbor Podcast.
SPEAKER_01Bob, what's going on, man? How are you?
SPEAKER_02Well, it's great to have you, Mike. And I mentioned I teased the listeners a little bit with a kind of a first. We're going to have a market segment here that we have not had before. And the reason I told everyone that it has to do with all of us is because, see, we all live somewhere. Most of us are living in a house or an apartment. Um, we're not necessarily living in a mobile vehicle, uh, but
Why Turnovers Become A Nightmare
SPEAKER_02we have a domicile. And and some of us don't own the home, some rent a home. But when we have to move, when we have to move out, it's a task. And just like some people need help with their closets, really what happens is some people need help because they own a property and they are having someone move out and somebody moving in. There's work to be done in the middle there. So, Michael, I understand your company specializes in that. Tell everybody what the name of your company is based in Delaware County, Pennsylvania.
SPEAKER_01That's right, Bob. So I really appreciate you the time and for you having me here. So we're CP Transit Facility Services, and that's right. We that's exactly what we do. So we're taking the headache completely out of property turnovers and cleanings. Um, while we're not actually doing the physical sweeping, scrubbing, and all the process that it takes to get your home or uh commercial space clean. Um we are the specialized agency that's taking care of all the things behind the scenes.
SPEAKER_02So there's a middleman thing going on here where uh say I'm a homeowner, but I'm renting I'm renting the house, and uh maybe I don't even live near where the house is. Um, or I'm a commercial, you know, apartment owner, and um, this is a part of my life. People are moving in and moving out, but wow, I I I know from experience, from having seen some of these homes, they can really be left badly when their lease probably calls for them to have it swept clean and everything removed, but it's not always that way, is it?
SPEAKER_01No, it's not the case at all, Bob. And that's exactly what we're here to do. If you find yourself in that situation, um, real reliable help is is hard to come by, and that's where we step in. So we handle all the vetting, the logistics, the scheduling, the insurance compliance, everything behind the scenes. And like you stated, we can come to the apartment complex, completely clean the entire space, um, and make sure that it's ready for the next resident uh to move in in a timely manner up uh with under 24 hours. We can come in, make it clean, and get uh the next resident uh on the way. And the same thing for a residential home. If you're looking for a vetted, uh reliable local cleaner to come in, we have an unbelievably easy booking system where you can book your date, your time in under 60 seconds, and not have to worry about the hassle of calling the cleaning company that you were dealing with, waiting for them to call you back, not having the date or the time available. You just go to the booking site, you put in your date, your time, and then we come and we make sure that it gets done right.
SPEAKER_02Well, you know, it's like you're the fixer, you know, there's a problem, and you're gonna take care of it. You're gonna make the problem go away. It's an amazing um service because it's really a tough task, and you've got the right people to come in and solve the problem in short order with a quick turnaround. So I just want to unpack a couple things because you know, uh the the apartment that is supposed to be left or
The Agency Model Behind The Clean
SPEAKER_02the house that is supposed to be left swept clean with all items removed, could be completely the opposite. I mean, there could be spills, there could be garbage, there could be trash and furniture and things. And does that mean that you're your folks, your people that you're bringing in for that landlord, you're you're coming in with a team and they are working in the whatever number of hours it takes to be able to kind of have it look, I want to say almost empty, fully and clean.
SPEAKER_01Absolutely, Bob.
SPEAKER_02Whatever is needed to get how you do it, my God, that can be a miracle job sometimes.
SPEAKER_01Well, it it takes a lot, Bob, and that's why onboarding the proper uh reliable contracting teams is important that align with the values that we have here with CP Transit Facility Services. So, like you said, if you're in a situation where it is just completely uh out of control, um, we come in and we take an out-of-control situation and we make it livable.
SPEAKER_02In short order, too.
SPEAKER_01In short order. So that's what's great about the booking site. You can go on and book in 60 seconds, you get an email verification, and that's for the residential aspect. For the commercial spaces, um, you can call me directly. Uh, it's gonna be me that answers the phone. I'm not gonna pass it on to anyone. You can email me if you're more comfortable via email or text message, or if you'd like to meet in person, whichever is uh uh more feasible for the customer, and I'm the one that's handling uh everything from A to Z. The team goes in, they produce the results, and then uh you can move on to the next problem that arises and call us again.
SPEAKER_02Well, uh, it's it sounds like a great solution that is definitely needed. We're talking to Mike Mullen, who is the owner and founder of CP Transit Facilities Services. And and as Mike mentioned, um, you can actually book these services. So if you're listening tonight and you feel comfortable, you'd like to just get a chance to meet Mike or book a cleaning and have Mike be in touch with you. As Mike said, you can call him at his phone number. Well, he'll answer it 610-844-4294, or check out the website booking service. And here's the long URL, but you'll remember it because it's the name of the company, CP Transit Facility Services LLC, and then put a dot and put in bookingkoala.com. So that's booking, then ko a l a dot com. C P Transit Facility Services L C dot Bookingkoala.com. And you'll get a chance to pick a time to uh
Booking Fast And Turning Units In 24 Hours
SPEAKER_02have a service clean your apartment or your home that you need emptied and need quickly emptied, because in some cases, landlords, you know that mortgage that you pay is going to happen again on the same date of the same coming month, and yet you need a tenant in that apartment or in that home. And if you've got one ready to go, they're ready to move in, but they cannot move into the place the way it looks right now. You need a cleaning service, a residential or commercial cleaning service. And Mike Mullins here to tell us more about it. Michael, first, may I ask, um, are you a Delphco guy yourself?
SPEAKER_01Born and raised, Bob. So grew up in Ridley Park. Uh, went to St. Madeline, St. Rose Grade School, off to uh off to Carnell Hara for high school. Uh I lived in media. Uh I was in media for about five years, Newtown Square, and uh now live in Springfield with uh my wife and four kids.
SPEAKER_02Well, you're all you're all over that Delko uh name, and I gotta say to our listeners who are listening from other parts of the country, even tuning in here, um, you know there's some TV shows that are filmed in Delaware County, Pennsylvania. You know, one is Task, which is the latest one, and uh Mayor of Easton was another one. Uh the writer, producer of those shows, uh Brad Inglesby, is from Delaware County, loves our place, and our our vibe that we have here, lovingly referred to as Delco, they say comes with an accent. And I think we're hearing it a little bit in Mike Mullen, maybe in myself, but Mike's here to serve and and uh as uh we've got a good heart, as a lot of Delaware County people do, and he's doing it through his business, CP Transit Facilities Services, LLC. And it is a service that's provided for people who own property and need a cleaning service, but one that, more importantly than just cleaning wonderfully, has got the respect of the industry and also has the right uh cleaners who aren't just people found uh looking for day work. These are contractors that Mike uses regularly, right, Mike? And and I guess that's a test too. Do you have to kind of really vet these folks to make sure that the property is safe while they're there?
SPEAKER_01Absolutely, Bob. So we're taking on that aspect uh as well, finding vetted uh contractors. And again, we're doing all the behind the scenes work for that. That way, all you have to do is book the service that you're looking for. We take care of all the behind the scenes from insurance to the vetting, um, and make sure that the property is serviced on the date and time that you scheduled, and make sure that the quality lives up to the standard that we have here with CP Transit Facility Services. And again, if there's any issue
Vetting Contractors And Staying Accountable
SPEAKER_01that may arise when you call, it's gonna be me that answers the phone. Uh, I'll come out to the property, I'll speak with you, whatever whatever's needed to make sure um that we service the customer is what we're all about.
SPEAKER_02Great. And and how about the um geographic locations that you'll travel to based in Delaware County? Will you, being so close to the state of Delaware, cross that state line or go into any other counties other than Delaware County?
SPEAKER_01Sure, Bob. We can go into Delaware. We you know, we're we're our friends in in Chester County as well. We're servicing some folks out there. So within an hour and 25, hour and 30 minute radius, uh, we can be available uh to dispatch to help uh our customers get what they need.
SPEAKER_02Because the service that you render is rendered really in one stop, or is it a rare situation where you've got to go back for a couple days?
SPEAKER_01No, most cases it were in and out within that day. Now, obviously, there's some special circumstances with a commercial facility um where the project could take uh into the two-day time frame, but for the most part, uh with your residential house and apartment and your turnover cleans, um, we're in and out in the same day.
SPEAKER_02Mike, when you talk about the costs, and we don't necessarily need to say what the costs are because I think it's too too wide of a range uh because it probably is based on square footage and job and and maybe even the state of the situation. But you know, the the people who use cleaning services will know what the value is and what the prices are. And I'm sure you're competitive, but it's the people who maybe have a property or two and they've been cleaning it themselves each time a renter leaves, and now it's like I just don't want to have to clean that place myself. Do they even understand what the value of the cleaning being done professionally is enough to say I'm finally gonna call Mike Mullen and I'm I'm gonna get a price and we're gonna try this?
SPEAKER_01Sure. So that's what we're bringing. We're bringing value to the industry. So it's the agency model, again, myself being the point of contact, and then the folks that I'm aligning with that have the same values and the same expectations. Everything's in alignment. We're utilizing standard checklists for our commercial properties as well as our residential. Uh, everything's checked off, uploaded, um, everything to the expectation of the customer. And again, just bringing uh the value uh to uh homes and apartments uh across the great uh Delaware County is what we want to do.
SPEAKER_02Yep, taking the problem away is really um what we want to see happen and happen uh with trusted individuals and done in a timely way. It's been great, Michael. I want to say thank you very much because this has been a first for the Good Neighbor Podcast, and yet it's
Service Area, Next Steps, And Closing
SPEAKER_02a needed market because um we just can't all worry about those many apartments or those uh commercial buildings we have. We need professionals to come in. We need the right trusted professional. And we have founded in Mike Mullen, the founder and owner of CP Transit Facilities Services. As I mentioned earlier, if you'd like to talk to Mike, he will answer his own phone. And the number is 610-844-4294. You can check out his booking website, which is CP Transit Facility Services LLC.bookingkoala.com. And you'll be able to get a chance to um talk to Mike, book with Mike, try CP Transit Facility Services, and you'll find that it's worth the cost because it's worth making the problem go away and not having to do it yourself. What a wonderful good neighbor business we've discovered here today, Michael. Thank you for being a guest on the Good Neighbor Podcast.
SPEAKER_01Bob, thank you so much for having me, and thank you to all your great listeners. And if you're a homeowner and you need a residential cleaning or commercial space, please, please, we'd love to earn your trust. We'd love to earn your business and helping the great folks at Delaware County.
SPEAKER_00Thank you for listening to the Good Neighbor Podcast, hosted by Bob Lacey. This is Michael Barcan, inviting everyone to get on the good neighbor team, nominate your favorite local business to be featured on an upcoming episode by gumbling the GMP doublecum.com by bumbling at 61057, 3745.