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The Commercial Property Inspector Podcast
The Commercial Inspector Podcast is produced by the Certified Commercial Property Inspectors Association (CCPIA®)—the leading organization for commercial property inspector training and professional development.
Tune into multiple series, including the Roundtable Meeting, a monthly discussion with inspectors from across the country, and Building Your Business, where industry leaders share practical tips and strategies. Whether you're looking to sharpen your inspection skills or grow your business, there's something here for you.
The Commercial Property Inspector Podcast
Commercial Property Inspectors Roundtable Meeting #32: Let’s Talk Commercial
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In this month's open forum roundtable, we hear directly from members on the topics that matter most: VAV boxes, cost-to-remedy estimates, converting inquiries into booked jobs, and competing on value over price. Plus, updates on upcoming classes and resources to help grow your commercial inspection business.
0:05 – Welcome & intro; 2027 class planning and upcoming July cost-to-remedy class in Chicago
4:28 – VAV box inventory in office buildings
9:48 – Using allowances for cost-to-remedy on cosmetic items
15:14 – Caution against over-inspecting specialized commercial systems
20:27 – Setting client expectations upfront
21:51 – Conversion rates and inside sales strategies
33:09 – Competing on value over price
36:38 – Qualifying clients who are shopping on price alone
45:04 – Upcoming courses and member resources
46:30 – Inspector efficiency benchmarks
49:05 – Upcoming in-person classes
50:01 – Using sample reports to demonstrate value
52:00 – Wrap-up and closing reminders
🔗 Learn more about CCPIA®: https://ccpia.org/
Watch or listen (anywhere, anytime, and any way you like). Visit ccpia.org to browse the video library!