In this month's open forum roundtable, we hear directly from members on the topics that matter most: VAV boxes, cost-to-remedy estimates, converting inquiries into booked jobs, and competing on value over price. Plus, updates on upcoming classes and resources to help grow your commercial inspection business.

0:05 – Welcome & intro; 2027 class planning and upcoming July cost-to-remedy class in Chicago
4:28 – VAV box inventory in office buildings
9:48 – Using allowances for cost-to-remedy on cosmetic items
15:14 – Caution against over-inspecting specialized commercial systems
20:27 – Setting client expectations upfront
21:51 – Conversion rates and inside sales strategies
33:09 – Competing on value over price
36:38 – Qualifying clients who are shopping on price alone
45:04 – Upcoming courses and member resources
46:30 – Inspector efficiency benchmarks
49:05 – Upcoming in-person classes
50:01 – Using sample reports to demonstrate value
52:00 – Wrap-up and closing reminders

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