They seemed fine last week. They weren't. They decided six months ago and you found out Tuesday. In this solo episode, I break down why your best people quit without warning, and why the warning signs were there the whole time. This one is for owners of frontline-heavy companies who just lost someone they thought was locked in for life.
- Why people quit twice, once in their heart and once when they hand you the notice
- The controller who left over two words her owner never said, and what her exit interview revealed
- Why a quiet, agreeable A player is a checked-out A player, not a converted one
- Why the three-dollar raise is the justification, never the reason
- The real cost of replacing somebody, and why it runs far past your Indeed spend
Your Monday Move: Name your one irreplaceable person besides yourself. Then ask yourself when you last had a real conversation with them that had nothing to do with work. If you can't remember, that's your signal.
Find your bottleneck in three minutes. Take the Bottleneck Test at: SystemsNotSeminars.com
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