The Boon of Wireless

Enlightened Hospitality: Danny Meyer - Founder of Shake Shack on Leadership, Culture & Success

Jon Horovitz

Enlightened Hospitality: Danny Meyer on Leadership, Culture & Success 

In this inspiring episode of The Boon of Wireless Podcast, host Jon Horovitz welcomes Danny Meyer, legendary restaurateur and founder of Union Square Café and Shake Shack. Danny shares powerful lessons on leadership, building culture, and how the principles of Enlightened Hospitality can transcend industries — from restaurants to retail to wireless.
Hear how Danny and his team adapted to challenges during the pandemic, harnessed technology for connection, and cultivated teams centered around empathy and excellence. This episode offers timeless insights on how hospitality, when applied as a business philosophy, can drive both employee fulfillment and customer loyalty.