How AI Is Transforming Wireless Retail | David Cherrie on The Boon of Wireless Podcast

In this episode of The Boon of Wireless Podcast, host Jon Horovitz sits down with David Cherrie, co-founder and CEO of Arcade, a venture-backed sales engagement platform revolutionizing wireless retail. They explore how AI, gamification, and data-driven training are reshaping frontline retail performance and driving measurable sales growth.

David shares insights into Arcade’s innovative model, the company’s recent acquisition of UP Duo, and how artificial intelligence is changing the way retailers train, motivate, and retain employees. From sales metrics to real-world success stories, this conversation dives into the evolving role of AI in physical retail environments and what it means for wireless dealers heading into 2026.

If you’re in wireless retail, telecom leadership, or sales strategy, this episode delivers practical insights on how to stay competitive in an AI-driven marketplace.