Leading Medicine with Houston Methodist

Leveraging Press Ganey Data to Improve The Health Care Experience | Quality Time with Dr. Schaal

Houston Methodist

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 39:35

In this episode, Dr. Jessica Dudley explains how Press Ganey uses their substantial collection of workplace and patient survey data to help health care organizations improve physician engagement and wellbeing — which leads to better patient outcomes.

Expert: Dr. Jessica Dudley, chief clinical officer at Press Ganey

Notable topics covered:

  • Using survey data to improve the workforce and patient experience
  • Creating a sense of organizational belonging and engagement
  • Correlating engagement to patient experience and outcomes
  • Acting on generational and gender shifts in medicine

Links: