This Week in Enterprise Tech, Week 60

In this podcast episode of This Week in Enterprise Technology, Hyoun Park and guest Ken “kengon” Gonzalez critically assess the biggest tech news for the CIO office:

1. ServiceNow Sees Initial CRM Success
2. Dataiku Supports Agent Create and Control
3. Banks Still Investing in Digital Transformation
4. Verizon Releases 2025 Data Breach Incident Report
5. Amazon Cuts AI CapEx Commitments
6. Are Government Contracts Still Blue Chip Revenue?
7. Please, ChatGPT? Thanks a Million!
8. 51% of GenZ Thinks College Degree A Waste

Sources:

ServiceNow Sees Initial CRM Success

CXToday coverage by Charlie Mitchell: https://www.cxtoday.com/crm/servicenow-secures-9-crm-megadeals-reiterates-goal-to-lead-the-market/ 

Dataiku Supports Agent Create and Control

Dataiku Press Release: https://www.globenewswire.com/news-release/2025/04/24/3067473/0/en/Dataiku-Brings-AI-Agent-Creation-and-Control-to-The-Universal-AI-Platform.html 

Banks Still Investing in Digital Transformation

CIODive: https://www.ciodive.com/news/bank-tech-cloud-data-cyber-generative-ai-broadridge/745931/ 

Verizon Releases 2025 Data Breach Incident Report

Verizon: https://www.verizon.com/business/resources/reports/dbir/#top-takeaways 

Amazon Cuts AI CapEx Commitments

The Register: https://www.theregister.com/2025/04/22/aws_datacenter_leases/ 

Are Government Contracts Still Blue Chip Revenue?

Bloomberg https://www.bloomberg.com/news/articles/2025-04-23/ibm-posts-sales-topping-estimates-says-doge-hit-15-contracts

Please, ChatGPT? Thanks a Million!

Sam Altman on X: https://x.com/sama/status/1912646035979239430 

Microsoft's Kurtis Beavers weighs in: https://www.microsoft.com/en-us/worklab/why-using-a-polite-tone-with-ai-matters 

51% of GenZ Thinks College Degree A Waste

Indeed: https://www.indeed.com/career-advice/news/college-degree-value-generational-divide

This Week In Enterprise Tech is hosted by:

Charles Araujo of The DX Report and

Hyoun Park of Amalgam Insights