Voices of the Learning Network
Get ready for "Voices of the Learning Network", from The Learning Network! Tune in to hear straight from our members, and industry partners, and keep up with what happening in the Network and the wider Learning and Development industry!
Voices of the Learning Network is the official podcast of The Learning Network. We are a Community Interest Company (CIC) and exist solely to support you as a learning professional – so whether you are a seasoned professional or have just entered the field, the Learning Network exists to help you no matter what stage of your career you’re in.
We like to think we have something for everyone – our community includes instructional designers, trainers, developers, technologists, consultants, strategists, freelancers and industry leaders.
Voices of the Learning Network
From Learning Activity to Real Impact
What if L&D stopped counting completions and started multiplying impact?
In this episode, Bill Banham chats with Paul Matthews, renowned author, speaker, and long-time L&D practitioner about how learning teams can move beyond activity metrics and drive real behavior change that moves the business.
Paul unpacks the real leverage in learning: defining key behaviors, designing for application, and involving managers before and after training to ensure learning transfer sticks.
They also explore how AI and technology can amplify - or derail - impact in learning, from AI copilots and job-embedded nudges to the risk of producing low-value outputs when design discipline is skipped.
Key takeaways:
- Focus on behavior change, not completion rates
- Engage managers to reinforce learning transfer
- Use AI to scale what already works—spaced prompts, job aids, feedback
- Pilot small, measure what matters, and codify wins
Paul also shares insights on cultural differences in learning, why some AI projects fail, and how L&D leaders can stay credible in a rapidly changing world.
Connect with Paul Matthews: https://www.linkedin.com/in/paulmatthews100/
Connect with Bill Banham: https://www.linkedin.com/in/bill-banham-a932a0b/
Voices of the Learning Network is the Learning Network podcast connecting the learning and development community. https://thelearning-network.org/