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When Business Cases Go Wrong: The Danger of Manufactured Numbers
Good intentions, bad outcomes
In this episode of Good Intentions and Bad Outcomes, hosts Gino and Wayne explore how organizations' well-intentioned financial approval processes can lead to unexpected negative consequences.
Wayne shares a real-world example of a project where financial justification documents were created with manufactured numbers to satisfy process requirements rather than reflect reality. They discuss how this common practice can lead to poor resource allocation, wasted time creating meaningless documentation, and potentially harmful business decisions.
The hosts offer practical alternatives including:
- Implementing shorter funding cycles with regular benefit verification
- Expanding the definition of "value" beyond just monetary returns
- Using throughput accounting instead of traditional cost accounting
- Creating metrics that don't solely focus on headcount reduction
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