Good intentions, bad outcomes
🚨 THE KPI TRAP: Why Performance Metrics Destroy Team Accountability
Mar 20, 2025
Season 1
Episode 3
Xodiac
🔍 Ever been measured on KPIs that made you game the system? In this eye-opening episode about performance measurement mistakes, Gino Marckx and Wayne Hetherington reveal how your well-intentioned metrics might be DESTROYING team accountability and causing serious productivity issues! 😱
🔥 You'll discover:
- Why tracking sprint velocity and story points might be HURTING your project
- The shocking ways teams manipulate agile metrics to look good
- How performance measurements designed for accountability actually DESTROY team ownership
- The ONE question to ask before implementing any KPI or measurement system
- Why managers are completely WASTING TIME with metrics that don't align with organizational goals
📱 SUBSCRIBE for new episodes every week that reveal the workplace practices secretly sabotaging your success!
Learn more about alternatives to velocity tracking and preventing metric manipulation on our website: https://xodiac.ca/
Questions Answered
0:36 What are the problems with KPIs that aren't aligned with organizational goals?
1:09 What are real-world examples of misaligned KPIs?
2:31 Why do organizations implement KPIs that don't align with goals?
6:03 How do metrics designed for accountability actually reduce ownership?
7:16 What are ways teams manipulate metrics to look good?
8:19 How do misaligned KPIs create blame cultures?
9:28 What should we actually measure instead?
11:00 How do we make metrics truly actionable?
Contact us at feedback@goodintentionsbadoutcomes.org