Coaching Effectively: How to Have Difficult Conversations with Sunshine Webster

As a manager, the responsibility of having difficult conversations is necessary, yet a skill most of us struggle to properly develop. In this episode, we speak with Sunshine Webster, the Senior Manager of Talent Development at Q2, about how to coach effectively through these interactions.

Listen as Sunshine gives practical strategies to transform difficult conversations into constructive dialogues. From preparation to execution to follow-up, Sunshine shares how to navigate these conversations with confidence and empathy, while still keeping them productive. Tune in to gain actionable techniques that fosters a culture of open communication and growth within your team.

Sunshine Webster teaches Persuasive Communication for Technical Managers for the Master of Engineering Technical Management program at Texas A&M University.  

Technical Leadership Talks is brought to you by Texas A&M University's Master of Engineering Technical Management, a program that equips working technical professionals for the next step in their careers.