Beyond The Blue Print: Powered By Lippolis Electric Inc.

Ep 4: Service Excellence: Customer Service & Routine Maintenance with Gennaro Arpaia

Hosted By: Stephen Marcellino, Jr. Season 1 Episode 4

Welcome to Episode 4 of Beyond the Blueprint with your host, Stephen Marcellino, Jr.! In this insightful episode, we dive into the essential components of customer service and routine maintenance with our esteemed guest, Gennaro Arpaia.

Gennaro brings a wealth of experience and expertise to the table, having spent years in the field of building management and maintenance. Together, we explore the crucial role that customer service plays in building strong relationships with tenants and clients, fostering trust and loyalty in the process.

But that's not all – Gennaro also shares invaluable insights into the importance of routine maintenance in preserving the longevity and functionality of structures. From proactive inspections to timely repairs, we uncover the strategies and best practices that can help property managers and building owners optimize their maintenance operations.

Join us as we delve into the intersection of customer service and routine maintenance, uncovering the secrets to delivering exceptional experiences while ensuring the ongoing health and safety of our built environment. Whether you're a seasoned professional or an eager newcomer, this episode of Beyond the Blueprint promises to inform, inspire, and elevate your approach to building management. Tune in now!