STR Investing, The Podcast
Welcome to STR Investing, The Podcast, where hosts Taylor Jones & Mark Lumpkin reveal the keys to financial freedom through short-term rental investing. Whether you're taking your first step into this lucrative market or looking to expand your portfolio, this podcast is your ultimate resource for success.
Taylor, who has successfully acquired over 200+ properties, brings not only his personal experiences but also sits down with industry experts to share insights and stories from every corner of the STR world. From sharing insights of building 9 figures of STR businesses, to staying on top of the latest trends in acquiring, designing, furnishing, and operating profitable short-term rentals, he covers it all.
But that's not all. We're also lifting the veil on the challenges and triumphs of entering the industry, offering invaluable advice that you won't find anywhere else. Whether it's navigating regulatory changes or finding the perfect property, STR Investing, The Podcast is your trusted guide at every stage.
Join Taylor & Mark as he shows you how short-term rental investing can lead to financial freedom. Don't just dream about it - make it a reality with STR Investing, The Podcast today.
STR Investing, The Podcast
Property Management Deep Dive: Tips on Managing Remotely with Brooke Rigolini
In this insightful episode of "STR Investing," host Sabrina welcomes Brooke Rigolini, head of property management at Techvester, to dive deep into the nuances of property management within the short-term rental industry. Brooke shares her extensive background in hospitality and property management, emphasizing the importance of guest experience and proactive communication. Listeners will learn about handling unexpected issues, enhancing guest stays through thoughtful gestures, and the impact of maintaining high standards on revenue and reviews. This episode is packed with actionable tips for new and seasoned investors, focusing on the critical role of a personalized approach to managing properties and ensuring guest satisfaction.
Timestamps to help you skip along!
- 00:21 - Introduction to the episode and guest Brooke Rigolini.
- 00:57 - Brooke discusses her role at TechFester and her approach to property management.
- 03:12 - Key strategies for enhancing guest experience and handling complaints.
- 07:06 - Scenario discussion on how to handle unexpected issues like hot tub malfunctions.
- 10:03 - Brooke's advice for new investors on choosing between external property management and self-management.
- 12:16 - Importance of having a reliable network of vendors and handymen.
- 15:00 - Differences between external property management services and in-house management.
- 18:56 - Challenges of managing properties with boots on the ground and how to mitigate them.
- 22:03 - Recommendations on leveraging technology in property management.
- 26:44 - Discussion on how property owners can inadvertently hinder their revenue potential.
- 30:00 - Final advice for new investors in the short-term rental market.
