In this podcast episode, Raution Jaiswal, CEO and co-founder of InsuredMine, speaks with Terry Hyland, the CEO of Hyland Group, Hyland Insurance. Terry shares the history of Hyland Insurance, how the company has grown through acquisitions, and its operations in Louisville, Kentucky. He also discusses how Hyland Insurance uses technology to improve its services, the importance of clear vision and goals for a team, and the value of trust in cultivating relationships with employees. Terry also offers his thoughts on the current state of the insurance industry and the impact of data on decision-making. Additionally, he shares his approach to leadership and the importance of having the freedom to innovate.

00:00 Introduction and Welcome
00:32 Guest Introduction: Terry Hyland, CEO of Hyland Insurance
02:31 Breakfast Talk and Morning Routines
03:40 Defining Hyland Insurance Agency
04:34 Agency Size and Structure
04:53 Embracing Remote Work and Technology
08:08 Agency Growth and Cross-Selling Opportunities
10:57 Leadership Transition and Challenges
12:23 Agency Acquisitions and Expansion
24:36 The Role of Data in Agency Operations
26:52 Industry Outlook and Future Predictions
33:19 Closing Thoughts and Success Vision