Episode 98: Cross Border Shipping Panel Conversation at Kelowna MRO Conference

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live in Kelowna during the 2025 conference, this episode of Vertical MRO features a panel discussion with Don Lockie of ARG Aviation Resources Group—returning to the podcast—and John Ross, logistics supervisor at Eagle Copters Maintenance Ltd.

Together, they break down the realities of cross-border shipping in aviation and what it takes to keep parts, equipment, and assets moving across international boundaries.

Cross-border logistics in this industry goes far beyond standard freight. From navigating customs requirements to coordinating with freight forwarders and local authorities, the process is complex, time-sensitive, and often high-stakes. For maintainers and operators, delays don’t just create inconvenience—they directly impact uptime and aircraft availability.

Don and John share practical, experience-driven insights on working with trusted logistics partners, understanding country-specific regulations, and avoiding common pitfalls that can stall shipments. The conversation is grounded in real-world examples, including high-pressure scenarios where rapid coordination and adaptability were critical to mission success.

For operators and MRO teams managing cross-border shipments, this episode offers a clear, practical look at the challenges—and the strategies—that keep aviation moving.

Special thanks to this episode's sponsors, Metro Aviation and Rotorcraft Support Inc.

Thank you also to Navigate, who helped make this episode possible by assisting in Don's travel to the Kelowna event.

Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!