Corporate Christie

#28 - Mastering eNPS: Why Employee Net Promoter Score is a Game Changer

Christie Hoffman

In this episode, I break down the magic of eNPS—your ultimate tool for gauging employee sentiment and driving change 🚗 Learn how to calculate scores, decode what they mean, and use them to get execs on board with engagement strategies.

Whether your team is thriving or grumpy, eNPS gives you a clear snapshot of how they really feel. Let’s dive into why it’s a must-have for every HR pro’s toolkit and how to use it to make your workplace a better place to be 🙂

Key Themes:

  • eNPS Basics: What it is and how it works
  • Score Breakdown: Detractors, Passives, and Promoters
  • Turning grumpy feedback into golden opportunities 👎 → 🏆
  • Talk data, not drama, with execs.
  • Pro Tips: Maximizing eNPS for employee engagement

Resources:

  • For more information about the Engagement Academy: https://bit.ly/46ceyDt
  • Follow me on TikTok: https://www.tiktok.com/@corporatechristie?lang=en
  • Follow me on Instagram: https://www.instagram.com/corporatechristie/?hl=en
  • Let’s connect on LinkedIn: https://www.linkedin.com/in/christiehoffman/


People on this episode