Care Home Management magazine's podcast
An informative and entertaining podcast from the Care Home Management magazine editorial team. Hear a review of the latest care home sector news and interviews with the industry's movers and shakers.
Care Home Management magazine's podcast
How To Boost Your Care Home's Online Reputation - a Care Home Management podcast
•
Jay Purcell, Reputation
•
Season 3
•
Episode 4
In this special podcast we explore how care homes can tackle negative reviews online.
Publishing editor Steve Hemsley is joined by Jay Purcell, customer success manager at experts Reputation. They discuss:
* Why care homes should care about online feedback
* What care homes need to do to succeed online
* How social media and reviews impact occupancy rates, resident satisfaction and ultimately revenue
* Why care homes should carry out online surveys
* How online feedback can drive positive change in any care home business
Tune in.
More podcasts: https://chmonline.co.uk/podcast/
Care Home Management is the UK's leading media brand for care home providers and managers.
