Followed By Mercy

Why Love Went Missing In Church

W. Austin Gardner

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What if the loudest Christian voices were not the angriest, but the most loving? That is where today’s conversation begins. We slow down and examine how communities drift from grace into performance, from compassion into control, and how that subtle shift can erode what we are trying to convey to the world. Jesus said people would know us by our love. If that is true, the way forward will not come from stronger platforms but from softer hearts.


We talk about grace as the frame that holds everything together. Take grace away, and truth turns sharp, correction becomes control, and faith shrinks into fear. Real love costs something. It means forgiving people who hurt us. It means serving when nobody notices. It means choosing a gentle word when everything in you wants to fire back. That is not weakness. That is the strength of Jesus, who washed the feet of Judas and chose a cross instead of comfort. Power without grace feeds pride. Power shaped by grace becomes service.
We also name the quiet killer that ruins love from the inside out.

 Unforgiveness. It ties us to old wounds, drains joy from our calling, and splinters unity. Forgiveness does not excuse the harm. It frees us so the Spirit can soften what bitterness has hardened. From there, we offer a simple path. Start small. Start with the truth about your own heart. Admit where love has cooled. Have the honest conversation with gentleness. Build relationships and ministries where kindness matters as much as competence, and mercy stands beside talent. If the church chose that way of living, people would see the goodness of God long before they heard us explain it.


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In this episode, we ask why so many Christian leaders can sound less loving than the Jesus they preach. We trace how grace gets pushed aside by being right, by control, by performance. We outline a practical way forward through abiding, forgiveness, servant leadership, and small, honest steps that gradually rebuild a culture of love.


Topics we touch:


  • The disconnect between Christian witness and love
  •  How being right replaces grace
  •  Grace as the frame that keeps truth from turning sharp
  •  Servant leadership shaped by Jesus with a towel
  •  Unforgiveness and how it fractures unity
  •  Practical steps toward a culture healed by love
  •  Imagining a church known for kindness instead of volume

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Austin Gardner:

Today, I just want you to meditate on a question with me. Why don't so many Christian leaders seem loving? Thought love was supposed to be the point. Let's be honest, some of the harshest, most judgmental people you've ever met probably claim to be Christians. That's confusing. Jesus said the world would know us by our love, not by our politics, not by our theology, but by our love. So how did we end up here where the loudest voices in the church often seem more angry than kind, more defensive than compassionate? That disconnect has driven many people away from the faith. And if you felt that sting, you're not alone. What happens is love gets replaced. The problem isn't just hypocrisy, it's substitution. Somewhere along the way, many Christians replaced love with something else. We replaced love with being right. We replaced compassion with control. We replaced grace with performance. The irony is that most leaders didn't start cold or hard. They started out passionate. But over time, power, pressure, or pain got in the way. When you forget that God loves you, you start trying to earn it. And when you're performing for approval, people stop being people and they become your audience. That's when ministry turns into management. That's when hearts go numb. When grace gets lost, everything else breaks. Grace isn't a safety net, it's the whole structure. It's the thing that holds everything up. Without grace, truth becomes harsh. Without grace, correction becomes control. Without grace, faith becomes fear. Jesus didn't say work harder to love me. He said abide in me, stay close, stay connected, stay loved. When love starts being something you try to produce, becomes something you receive, then everything changes. Love isn't easy, but it is the standard. Real love isn't soft, it's costly. It means forgiving people who hurt you. It means serving people who may never express their gratitude. It means saying kind things when everything in you wants to fight back, but we stay kind. That's not weakness, that's the strength of Jesus. He loved the people who betrayed him. He washed Judas' feet. He chose the cross over comfort. That's what divine love looks like. It sacrifices before it judges. When you have power, without grace, it always turns toxic. Give someone a microphone, a title, or a following, and you'll see what's really in their heart. Without grace, power amplifies pride. With grace, power becomes service. Jesus showed us what leadership looks like when he took a towel, not a throne, when he led by humility, not force. True greatness in God's kingdom isn't measured by how many follow you, but it is measured by how well you love those who can't repay you. The hidden killer that destroys love is unforgiveness. Let's get real for a moment. Unforgiveness is a silent killer of love. It's the reason bitterness grows. It's why many leaders lose their joy and why so many churches lose their unity. You can't love deeply while holding a grudge. You can't experience God's peace while keeping score. Forgiveness doesn't excuse what happened, but it frees you from being chained to it. It's a doorway the Holy Spirit uses to flood your heart with love again. So whether a leader has hurt you or you've hurt others, the next step is the same. Forgive. Ask forgiveness. Let grace do its work. That's when power becomes pure again. That's when love starts flowing freely. How do we fix it? There's no quick fix for a loveless church, but there is a clear path. It's start small, one heart at a time. Start with yourself. Before you point out everyone else's hypocrisy, look in the mirror. Confess where your own love has grown cold. Pray honestly. God teach me to love again. Practice relational courage. If someone has wronged you or if you've wronged someone, go to them. Have the conversation. Do it with gentleness and humility. Build love into the culture around you. Encourage it in your church, at home, and at work. Value kindness as much as competence. Celebrate mercy as much as talent. When love becomes a culture, hypocrisy has nowhere to hide. Imagine if we got this right. Imagine if every Christian decided that from this day on we treat people the way Jesus treated us. Imagine if the world saw us not as the loudest or the most right, but as the most loving. We wouldn't have to convince every anyone that God is good. They'd see it and how we live. That's what Jesus had in mind when he said, By this shall all men know that you are my disciples if you have love one to another. That's our standard. That's our calling. And that's how the Lord, that's how the world will find its way back to Jesus.