Organizations perform at different levels, some are poor, others good, and very few are excellent. What makes an organization excellent? It’s their relentless commitment to continuous improvement. Great organizations are willing to get their hands dirty and face the brutal facts to improve, even when things are going well.
This episode addresses questions, such as:
Recommended Reading:Good to Great Fast Company Article By: Jim Collins
Recommended Learning:Are We Just Documenting or Improving Processes