As a leader do you tell your teams, “Don’t bring me problems, bring me solutions.”? Or maybe as an employee you’ve worked for a leader who believes in this philosophy. While presenting solutions to problems is ideal, it’s not always possible. So, what can leaders do to create safe environments for teams to bring problems forward, while avoiding being bombarded by complaints? In this episode, Dr. Pilcher encourages team members use key words, take ownership, and bring complex problems to their leaders for guidance.
This episode addresses questions, such as:
- How can you raise a valid concern without complaining?
- What do we do with people who think their job is to complain?
- How can teams bring solutions forward proactively without depending on their leader?
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