School Talk: UAE
Welcome to "School Talk: UAE," your go-to podcast for all things education in the United Arab Emirates.
Join us as we sit down with teachers, experts, and parents to explore schools across the UAE.
Each episode provides valuable insights and perspectives from those directly involved in shaping the educational experience.
Whether you're a parent, an educator, or simply curious about the state of education in the UAE, "School Talk: UAE" is your window into the dynamic world of learning in this region.
School Talk: UAE
Are Schools Failing at First Impressions? The Power of Mystery Shopping
Exploring the transformative influence of mystery shopping in education, this episode delves into how schools can enhance their admissions processes. By focusing on personalised experiences during school tours, we uncover the importance of customer service in creating lasting impressions on prospective families.
• Importance of understanding customer service in education
• Overview of 59 Club's philosophy: measure, train, support, and reward
• Benefits of objective feedback and benchmarking in schools
• Significance of personalised engagement during school tours
• Collaborations with Cognita to enhance admissions processes
• Importance of community involvement in education
If you want to learn more about mystery shopping and how it can help your institution thrive, check out the details for 59 Club in the show notes!