Dental Success: Beyond Chairside

Ep #2 David Holmes | Enhancing Patient Communication with FollowApp Care

Michelle Pritchard Season 1 Episode 2

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Join us for an exciting episode as I chat with Dr. David Holmes, BDS, the CEO and co-founder of FollowApp Care. With practical experience in the US, UK, and Australia, Dr. Holmes has developed a unique global outlook on dentistry. He currently runs his own dental practice with his wife in London, specialising in periodontics and implant dentistry.
 
Dr Holmes also leads the team at FollowApp Care, aiming to improve patient engagement and preventive care across all tiers of dentistry. FollowApp Care adds personalised aftercare to dental treatments, using an automated communication process to monitor patients and ensure they feel cared for.
 
Key Highlights:

Global Perspective: Dr Holmes discusses his international experiences and their influence on his dental practice approach.

Innovative Aftercare: Introduction to FollowApp Care’s automated, personalised aftercare communication system that improves patient monitoring.

AI-Driven Insights: Utilisation of AI by FollowApp Care to understand patient behaviour and communication patterns, enhancing preventive recalls.

Transforming Patient Experience: The role of improved communication in boosting patient satisfaction and the value of feedback for practice improvement.

Collaboration and Development: Dr Holmes talks about identifying communication issues, partnering with others, and developing FollowApp Care over the past eight years.

FollowApp Care Website: https://www.followapp.care/
FollowApp Care in Australia: https://www.centaursoftware.com.au/pa...
Dr David Holmes on LinkedIn:

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