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Fireside MSP

Disaster Recovery with Nutanix and Citrix Cloud

September 11, 2024 • XenTegra • Episode 3

In this episode of Fireside MSP, join hosts Brian Clark and Trevor Mansell as they sit down with special guest David Swanzy from XenTegra's architecture team. The discussion dives into the intricacies of disaster recovery (DR) solutions and the real-world challenges that organizations face. From cutting-edge technologies like Nutanix and Citrix Cloud to hands-on DR execution, learn how XenTegra supports customers with seamless DR strategies.

Listen as the team recounts a recent real-life DR scenario where a customer faced a total data center blackout. Discover how XenTegra’s expertise and technology enabled a successful failover in under 10 minutes. Tune in to learn how you can make disaster recovery smoother, faster, and more reliable in your organization.

<v Brian Clark>Alright, everyone, welcome back
to another episode of Fireside</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/30-1
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<v Brian Clark>MSP.</v>

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<v Brian Clark>Today we have a special guest
panellist, Mr. David Swanzie</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/73-1
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<v Brian Clark>comes to us from the
architecture team and is</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/73-2
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<v Brian Clark>responsible for assisting our
customers with both the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/73-3
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<v Brian Clark>implementation and execution of
disaster recovery plan.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/78-0
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<v Brian Clark>So big old. Hello there, Mr.
swanzy.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/95-0
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<v David Swanzy>Hey, thanks Trevor and Brian for
inviting me on and excited to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/95-1
00:00:46.501 --> 00:00:50.158
<v David Swanzy>talk about disaster recovery and
our our Nutanix solution.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/102-0
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<v Brian Clark>A riveting topic, I'm sure for
many people.</v>

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<v Brian Clark>Trevor, I know that you are just
boiling at the brim here with a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/128-1
00:00:58.710 --> 00:01:01.994
<v Brian Clark>bunch of questions that we've
gotten from our customers about</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/128-2
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<v Brian Clark>disaster recovery.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/134-0
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<v Brian Clark>Do you want to go ahead and kick
us off with some?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/144-0
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<v Trevor Mansell>Yeah. No, absolutely.</v>

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<v Trevor Mansell>Hey, I think we've all and I
think you probably want to tell</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/163-1
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<v Trevor Mansell>a story, kind of a internal
story about our Dr. experiences</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/163-2
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<v Trevor Mansell>this week.</v>

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<v Trevor Mansell>I think doctor is top of mind
not only because we do a lot of</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/179-1
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<v Trevor Mansell>doctor from a hosting
perspective and.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/198-0
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<v Trevor Mansell>So we're we're helping and
executing Dr. strategy for a lot</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/198-1
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<v Trevor Mansell>of you know for a lot of people
on a daily basis.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/202-0
00:01:32.628 --> 00:01:34.548
<v Trevor Mansell>But we had AI.</v>

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<v Trevor Mansell>Don't know if Brian, you want to
give us.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/216-0
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<v Trevor Mansell>Tell everybody what? What?
Actually, we had to deal with</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/216-1
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<v Trevor Mansell>ourselves this this past week.</v>

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<v Brian Clark>Absolutely. It's a great story
and it's really invigorating for</v>

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<v Brian Clark>the team.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/245-0
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<v Brian Clark>Really proud of how we handled
it, but we did have a customer.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/245-1
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<v Brian Clark>One of our customers, our our
hosted customers that lost.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/252-0
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<v Brian Clark>They had a total data center
blackout.</v>

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<v Brian Clark>Right. Fiber was cut, which is
very impressive to cut 2 lines</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/283-1
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<v Brian Clark>of independent fiber, but it
happened and we had to initiate</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/283-2
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<v Brian Clark>a a unplanned failover event.
What was really interesting</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/283-3
00:02:12.966 --> 00:02:14.308
<v Brian Clark>about this is that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/300-0
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<v Brian Clark>The customer was brand brand new
to the disaster recovery</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/300-1
00:02:18.708 --> 00:02:21.401
<v Brian Clark>environment and we haven't
actually executed an official</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/300-2
00:02:21.401 --> 00:02:21.968
<v Brian Clark>doctor Test.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/334-0
00:02:21.968 --> 00:02:25.683
<v Brian Clark>We were kind of doing things off
the cuff, but because we've had</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/334-1
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<v Brian Clark>so much experience with other
customers and doing these</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/334-2
00:02:28.883 --> 00:02:32.141
<v Brian Clark>failovers, it was a simple
matter of calling the on call</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/334-3
00:02:32.141 --> 00:02:35.742
<v Brian Clark>support. Actually in this case
it was Mr. Swanzy. He hopped on</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/334-4
00:02:35.742 --> 00:02:37.228
<v Brian Clark>and with the customer and.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/345-0
00:02:37.228 --> 00:02:40.407
<v Brian Clark>And we failed them over from the
East Coast Data center to the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/345-1
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<v Brian Clark>West Coast Data Center.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/351-0
00:02:42.308 --> 00:02:43.788
<v Brian Clark>In under 10 minutes and they
were back online.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/391-0
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<v Brian Clark>There's a lot of technologies
that made that possible, Nutanix</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/391-1
00:02:48.606 --> 00:02:52.577
<v Brian Clark>being the principal technology,
but also Citrix Cloud, they are</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/391-2
00:02:52.577 --> 00:02:56.051
<v Brian Clark>VDI desktop as a service
consumer from Citrix and using</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/391-3
00:02:56.051 --> 00:02:59.836
<v Brian Clark>the Citrix cloud product with
the control plane in the cloud</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/391-4
00:02:59.836 --> 00:03:02.938
<v Brian Clark>made that process very, very
easy if you've ever.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/405-0
00:03:02.938 --> 00:03:06.378
<v Brian Clark>Had to use Citrix before on the
on premise version.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/421-0
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<v Brian Clark>It's a little bit more complex,
particularly with, you know,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/421-1
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<v Brian Clark>back end databases that you just
have to manage and having that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/426-0
00:03:12.148 --> 00:03:13.308
<v Brian Clark>Manage through Citrix cloud.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/433-0
00:03:13.818 --> 00:03:15.818
<v Brian Clark>Really made that process
seamless.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/444-0
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<v Brian Clark>So in under 10 minutes that
customer was fed over and and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/444-1
00:03:20.030 --> 00:03:22.298
<v Brian Clark>happy and they were very
impressed.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/455-0
00:03:22.408 --> 00:03:24.888
<v Trevor Mansell>Dude, dude, that that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/464-0
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<v David Swanzy>And they're they're staying over
there all week and they are</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/464-1
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<v David Swanzy>running with no issues
whatsoever.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/481-0
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<v Trevor Mansell>Awesome. Now that you know that
is exactly what marketing</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/481-1
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<v Trevor Mansell>usually tells you how drive is
gonna go, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/497-0
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<v Trevor Mansell>I mean, so I guess that being
said like that, that that is</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/497-1
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<v Trevor Mansell>exactly how we would want every
Dr. failover to happen, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/506-0
00:03:46.948 --> 00:03:49.348
<v Trevor Mansell>What do you think that looks
like for the average?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/530-0
00:03:49.348 --> 00:03:53.342
<v Trevor Mansell>Like average customer out there,
I think we VR looks a different</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/530-1
00:03:53.342 --> 00:03:57.029
<v Trevor Mansell>for a lot of people, right?
Sometime if you've got a lot of</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/530-2
00:03:57.029 --> 00:04:00.348
<v Trevor Mansell>different applications and
complexities, large large.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/542-0
00:04:01.878 --> 00:04:04.798
<v Trevor Mansell>100 sites thousand site type of
environments.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/543-0
00:04:04.798 --> 00:04:05.438
<v Trevor Mansell>They're gonna look.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/580-0
00:04:05.438 --> 00:04:08.942
<v Trevor Mansell>It's gonna be more more
challenging and difficult to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/580-1
00:04:08.942 --> 00:04:12.843
<v Trevor Mansell>execute on Dr. potentially,
right. So but there's a lot of</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/580-2
00:04:12.843 --> 00:04:16.678
<v Trevor Mansell>customers out there that have
what like, I mean they have</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/580-3
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<v Trevor Mansell>their back local backup and they
might have a backup to SS3 or</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/580-4
00:04:20.844 --> 00:04:22.828
<v Trevor Mansell>wasabi or something like that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/585-0
00:04:23.078 --> 00:04:24.318
<v Trevor Mansell>What do you think that looks
like?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/592-0
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<v Trevor Mansell>I mean, what do you think that
situation would look like for</v>

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<v Trevor Mansell>them?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/610-0
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<v Brian Clark>Day recovery time if the data
center hadn't gone back online</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/610-1
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<v Brian Clark>and and that actually you know
is it's a very old school</v>

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<v Brian Clark>mindset.</v>

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<v Brian Clark>You know, a lot of the
executives and leadership and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/648-1
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<v Brian Clark>companies grew up in an era of
disaster recovery where it was a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/648-2
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<v Brian Clark>grindy, time intensive, labor
intensive and cost expensive</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/648-3
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<v Brian Clark>process to do disaster recovery
correctly, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/662-0
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<v Brian Clark>The THE infrastructure required
alone was not feasible for a lot</v>

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<v Brian Clark>of customers because of the the.</v>

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<v Brian Clark>Increase cost for it not, let
alone having to touch every</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/680-1
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<v Brian Clark>single server and device and re
IP in that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/694-0
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<v Brian Clark>So I think a lot of people are
very scared of doing disaster</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/694-1
00:05:09.715 --> 00:05:11.348
<v Brian Clark>recovery for those reasons.</v>

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<v Brian Clark>So the and if you're not on that
spectrum, you're on the spectrum</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/716-1
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<v Brian Clark>of, well, we're a brand new
company and all of our software</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/716-2
00:05:18.913 --> 00:05:19.348
<v Brian Clark>is SaaS.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/724-0
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<v Brian Clark>So it's, you know, Microsoft's
problem. If office goes down,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/724-1
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<v Brian Clark>right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/728-0
00:05:22.788 --> 00:05:24.868
<v Brian Clark>Or Salesforce or something like
that so.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/734-0
00:05:25.668 --> 00:05:29.108
<v Brian Clark>The mindset isn't really
defined.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/771-0
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<v Brian Clark>There's a lot of different
aspects to disaster recovery</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/771-1
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<v Brian Clark>between things like on premise
datacenters and cloud, and how</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/771-2
00:05:35.601 --> 00:05:38.680
<v Brian Clark>do you bring all that stuff
together so you know, generally</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/771-3
00:05:38.680 --> 00:05:41.707
<v Brian Clark>speaking, I think most people
just say, you know what? I'm</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/771-4
00:05:41.707 --> 00:05:43.708
<v Brian Clark>going to check a box on the form
here.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/799-0
00:05:43.708 --> 00:05:46.775
<v Brian Clark>And say I do off site backups
and if the client ever comes and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/799-1
00:05:46.775 --> 00:05:49.988
<v Brian Clark>I have to do a disaster recovery
event, well, I'll just bite that</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/799-2
00:05:49.988 --> 00:05:51.108
<v Brian Clark>bullet when it happens.</v>

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00:05:50.088 --> 00:05:50.248
<v Trevor Mansell>Yeah.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/804-0
00:05:52.098 --> 00:05:53.578
<v Trevor Mansell>What are people doing like?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/811-0
00:05:53.578 --> 00:05:57.538
<v Trevor Mansell>So I mean SAS absolutely
simplifies it, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/817-0
00:05:58.098 --> 00:06:01.258
<v Trevor Mansell>So, but what it you know what?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/848-0
00:06:01.258 --> 00:06:04.487
<v Trevor Mansell>What do you what does that
really look like? If they do</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/848-1
00:06:04.487 --> 00:06:07.716
<v Trevor Mansell>have a failure for like 365 or I
don't know Salesforce,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/848-2
00:06:07.716 --> 00:06:10.658
<v Trevor Mansell>ServiceNow, one of these big
platforms, like what?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/857-0
00:06:10.658 --> 00:06:14.530
<v Trevor Mansell>You know, what are people doing
for Doctor? For? For those type</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/857-1
00:06:14.530 --> 00:06:15.498
<v Trevor Mansell>of environments?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/898-0
00:06:16.588 --> 00:06:20.031
<v Brian Clark>No, that's a great question. And
it's not just about what am I</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/898-1
00:06:20.031 --> 00:06:23.584
<v Brian Clark>doing when those SaaS platforms
go down, but a lot of those SaaS</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/898-2
00:06:23.584 --> 00:06:26.481
<v Brian Clark>platforms rely on some on
premise infrastructure for</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/898-3
00:06:26.481 --> 00:06:29.433
<v Brian Clark>things like single sign on
through conditional access</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/898-4
00:06:29.433 --> 00:06:30.308
<v Brian Clark>policies, right.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/903-0
00:06:30.308 --> 00:06:32.348
<v Brian Clark>So even you might be accessing
the SAS service.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/924-0
00:06:33.908 --> 00:06:36.563
<v Brian Clark>Or a service through through a
provider, but you're going</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/924-1
00:06:36.563 --> 00:06:38.852
<v Brian Clark>through some kind of on Prem
infrastructure to do</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/924-2
00:06:38.852 --> 00:06:41.188
<v Brian Clark>authentication to verify
conditional access rules.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/935-0
00:06:41.668 --> 00:06:46.748
<v Brian Clark>Actually, David here runs our
own island browser software.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/940-0
00:06:46.748 --> 00:06:48.108
<v Brian Clark>He's the he's the admin for it.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/942-0
00:06:47.958 --> 00:06:48.118
<v David Swanzy>Yeah.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/951-0
00:06:48.848 --> 00:06:49.768
<v Brian Clark>And we had.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/983-0
00:06:49.768 --> 00:06:52.918
<v Brian Clark>We had an outage ourselves when
when our data center went down</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/983-1
00:06:52.918 --> 00:06:55.818
<v Brian Clark>and we used our single sign on
through our data center to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/983-2
00:06:55.818 --> 00:06:58.968
<v Brian Clark>access Salesforce. And so for
all intents and purposes for us,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/983-3
00:06:58.968 --> 00:07:01.768
<v Brian Clark>Salesforce was down and how do
we approach that, David?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/989-0
00:07:03.238 --> 00:07:05.758
<v David Swanzy>Yeah. So with island, it's
great.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1019-0
00:07:05.758 --> 00:07:09.569
<v David Swanzy>I was able to log into their
management plane and and we run</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1019-1
00:07:09.569 --> 00:07:13.631
<v David Swanzy>connectors to run all route. All
that traffic and and I was able</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1019-2
00:07:13.631 --> 00:07:16.318
<v David Swanzy>to flip that off and it was like
11:11 PM.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1030-0
00:07:16.318 --> 00:07:19.732
<v David Swanzy>So thankfully, none of the sales
guys were trying to check</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1030-1
00:07:19.732 --> 00:07:22.278
<v David Swanzy>anything but to get them back up
and going.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1067-0
00:07:24.028 --> 00:07:27.112
<v Brian Clark>So you know, and we, we've
actually took that as an action</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1067-1
00:07:27.112 --> 00:07:30.196
<v Brian Clark>item to deploy additional
connectors and then our multiple</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1067-2
00:07:30.196 --> 00:07:33.019
<v Brian Clark>data centers and even Azure to
reroute traffic as one</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1067-3
00:07:33.019 --> 00:07:35.946
<v Brian Clark>independent link goes down. We
can fail over to another</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1067-4
00:07:35.946 --> 00:07:38.508
<v Brian Clark>location in regards to if the
actual platform D.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1082-0
00:07:39.068 --> 00:07:41.106
<v Brian Clark>You know, it's a great thing
that we're ServiceNow in</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1082-1
00:07:41.106 --> 00:07:42.428
<v Brian Clark>Salesforce and Microsoft
Partners.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1104-0
00:07:42.428 --> 00:07:45.414
<v Brian Clark>We can get direct communication
in faster than normal consumers</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1104-1
00:07:45.414 --> 00:07:48.401
<v Brian Clark>can to those companies to figure
out what the problem is, maybe</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1104-2
00:07:48.401 --> 00:07:51.108
<v Brian Clark>reroute to a different instance
in cases like ServiceNow.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1127-0
00:07:51.948 --> 00:07:54.737
<v Brian Clark>So there's there's some options
out there, but you know, having</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1127-1
00:07:54.737 --> 00:07:57.439
<v Brian Clark>those having those cloud SaaS
based products, you do run that</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1127-2
00:07:57.439 --> 00:07:57.788
<v Brian Clark>risk of.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1135-0
00:07:58.278 --> 00:08:00.438
<v Brian Clark>You know when they have an
outage, you have an outage.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1145-0
00:08:02.018 --> 00:08:05.658
<v Trevor Mansell>Yeah, no, I that makes sense. I
guess we get, I mean back.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1149-0
00:08:05.658 --> 00:08:07.018
<v Trevor Mansell>There are backup solutions.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1154-0
00:08:07.018 --> 00:08:08.938
<v Trevor Mansell>I keep it that we use and
recommend as well.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1162-0
00:08:10.258 --> 00:08:11.418
<v Brian Clark>Totally right.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1172-0
00:08:10.508 --> 00:08:13.724
<v Trevor Mansell>For for some of those right,
not, not all of them, but</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1172-1
00:08:13.724 --> 00:08:17.234
<v Trevor Mansell>Salesforce and 365 definitely
definitely got those covered,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1172-2
00:08:17.234 --> 00:08:17.468
<v Trevor Mansell>but.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1176-0
00:08:19.108 --> 00:08:21.668
<v Trevor Mansell>Awesome. Well, hey.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1209-0
00:08:23.428 --> 00:08:26.542
<v Trevor Mansell>This is not supposed to be
necessarily a, you know, a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1209-1
00:08:26.542 --> 00:08:30.002
<v Trevor Mansell>zentegra advertisement for
Doctor as a service. But I think</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1209-2
00:08:30.002 --> 00:08:33.694
<v Trevor Mansell>it's it's definitely I want to
make sure that we we kinda cover</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1209-3
00:08:33.694 --> 00:08:35.828
<v Trevor Mansell>what what we're doing in that
space.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1239-0
00:08:35.828 --> 00:08:39.942
<v Trevor Mansell>So everybody's aware, but we're
we're super focused on, we help</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1239-1
00:08:39.942 --> 00:08:43.993
<v Trevor Mansell>customers with doctor solutions
across different platforms for</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1239-2
00:08:43.993 --> 00:08:47.850
<v Trevor Mansell>sure. But we are as it relates
to our VR as a service we've</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1239-3
00:08:47.850 --> 00:08:48.108
<v Trevor Mansell>got.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1251-0
00:08:48.988 --> 00:08:50.908
<v Trevor Mansell>A. All all our focus is around
Nutanix.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1260-0
00:08:50.908 --> 00:08:54.341
<v Trevor Mansell>We've worked with Nutanix over
the years and there's I believe</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1260-1
00:08:54.341 --> 00:08:55.268
<v Trevor Mansell>team actually to.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1265-0
00:08:55.798 --> 00:08:57.878
<v Trevor Mansell>To develop our our service and.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1305-0
00:08:59.468 --> 00:09:03.344
<v Trevor Mansell>I don't know Brian or David. You
wanna tell us a little bit about</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1305-1
00:09:03.344 --> 00:09:06.869
<v Trevor Mansell>kind of what, what that looks
like for customers today that</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1305-2
00:09:06.869 --> 00:09:10.687
<v Trevor Mansell>that that are subscribing to it
and what what, how did that, how</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1294-0
00:09:09.718 --> 00:09:09.878
<v David Swanzy>Yeah.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1305-3
00:09:10.687 --> 00:09:14.388
<v Trevor Mansell>that protection looks compared
to maybe other other solutions?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1309-0
00:09:16.028 --> 00:09:17.748
<v David Swanzy>Thing I can take that one.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1342-0
00:09:19.598 --> 00:09:23.645
<v David Swanzy>So start at the base level yet,
like you mentioned, we use</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1342-1
00:09:23.645 --> 00:09:27.556
<v David Swanzy>Nutanix as our disaster recovery
platform which is hyper</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1342-2
00:09:27.556 --> 00:09:30.438
<v David Swanzy>converged all in one hypervisor
platform.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1370-0
00:09:32.078 --> 00:09:37.095
<v David Swanzy>So we're able to use the also
the VPC technology for</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1370-1
00:09:37.095 --> 00:09:42.397
<v David Swanzy>networking and map all the
networks for a customer over</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1370-2
00:09:42.397 --> 00:09:45.238
<v David Swanzy>replicate their their VMS and.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1389-0
00:09:46.128 --> 00:09:51.255
<v David Swanzy>It's literally when I popped on
at 10:00 PM Sunday night, it was</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1389-1
00:09:51.255 --> 00:09:54.568
<v David Swanzy>literally clicking two buttons
total one.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1407-0
00:09:56.278 --> 00:10:00.582
<v David Swanzy>Failover their file server with
smart Dr. ANOTHER service that's</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1407-1
00:10:00.582 --> 00:10:02.238
<v David Swanzy>in our disaster recovery.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1417-0
00:10:02.728 --> 00:10:06.288
<v David Swanzy>Click failover and then popped
into their recovery plan.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1423-0
00:10:06.368 --> 00:10:09.048
<v David Swanzy>Click failover one over, no
issues.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1443-0
00:10:10.038 --> 00:10:13.665
<v Brian Clark>Hey, David, you you, you do the
execution, but you also do the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1443-1
00:10:13.665 --> 00:10:15.278
<v Brian Clark>planning and implementation.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1439-0
00:10:15.748 --> 00:10:15.948
<v David Swanzy>Mm hmm.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1449-0
00:10:16.118 --> 00:10:19.438
<v Brian Clark>How many customers do you do? We
get that you.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1482-0
00:10:21.078 --> 00:10:23.956
<v Brian Clark>Are given a current doctor plan
with a current list of all their</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1482-1
00:10:23.956 --> 00:10:26.745
<v Brian Clark>servers, all their applications,
how they work, who owns them?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1482-2
00:10:26.745 --> 00:10:29.491
<v Brian Clark>How many customers are ready and
prepared already before they</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1482-3
00:10:29.491 --> 00:10:30.598
<v Brian Clark>subscribe to the service?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1484-0
00:10:31.618 --> 00:10:32.538
<v David Swanzy>Bal 0.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1513-0
00:10:34.248 --> 00:10:37.980
<v David Swanzy>Yeah, and most don't have
anything in place or I mean we</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1513-1
00:10:37.980 --> 00:10:41.712
<v David Swanzy>have one customer. We're
onboarding you who had they had</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1513-2
00:10:41.712 --> 00:10:43.808
<v David Swanzy>it in place but never tested it.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1522-0
00:10:43.808 --> 00:10:48.288
<v David Swanzy>It never worked, so that's just
as good as nothing in general.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1541-0
00:10:48.328 --> 00:10:52.146
<v David Swanzy>So yeah, we once we when we're
onboarding and making sure all</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1541-1
00:10:52.146 --> 00:10:55.288
<v David Swanzy>their V miss are replicating
their recovery plans.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1545-0
00:10:57.008 --> 00:10:57.888
<v David Swanzy>Would replicate over.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1556-0
00:10:59.568 --> 00:11:03.128
<v David Swanzy>We also implement quarterly
testing in that as well, so.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1573-0
00:11:04.008 --> 00:11:07.987
<v David Swanzy>They're going to know that when
an issue happens, whether</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1573-1
00:11:07.987 --> 00:11:11.967
<v David Swanzy>somebody goes and cuts their
fiber line or or an asteroid</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1573-2
00:11:11.967 --> 00:11:13.408
<v David Swanzy>hits the data center.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1581-0
00:11:14.968 --> 00:11:18.088
<v David Swanzy>It is a tested, tried and true
solution.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1585-0
00:11:23.268 --> 00:11:24.388
<v Trevor Mansell>Yeah. No, that's awesome.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1600-0
00:11:26.438 --> 00:11:30.794
<v Trevor Mansell>Is, you know, as far as like the
amount of time that it takes to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1600-1
00:11:30.794 --> 00:11:31.398
<v Trevor Mansell>failover?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1627-0
00:11:31.398 --> 00:11:35.501
<v Trevor Mansell>I know you know, if you talk to,
we talked to executives and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1627-1
00:11:35.501 --> 00:11:39.807
<v Trevor Mansell>they, you know, if you ask them
what you know what they need in</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1627-2
00:11:39.807 --> 00:11:43.238
<v Trevor Mansell>ADR, they need they need
seamless failover, right.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1631-0
00:11:43.238 --> 00:11:45.718
<v Trevor Mansell>They need, you know, 0 downtime.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1652-0
00:11:47.398 --> 00:11:51.783
<v Trevor Mansell>That's that's a that's possible
in a lot of cases, but obviously</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1652-1
00:11:51.783 --> 00:11:54.078
<v Trevor Mansell>super expensive to to to
achieve.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1659-0
00:11:54.678 --> 00:11:58.078
<v Trevor Mansell>You know, you know an active
active zero type of doctor, but.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1670-0
00:11:59.638 --> 00:12:03.078
<v Trevor Mansell>What do we do in that area? Like
as far as our offerings of how?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1680-0
00:12:05.158 --> 00:12:07.358
<v Trevor Mansell>What is the Rpos and RTOS look
like?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1687-0
00:12:07.358 --> 00:12:10.965
<v Trevor Mansell>You know, as it relates to how
we we deliver our doctor as a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1687-1
00:12:10.965 --> 00:12:11.438
<v Trevor Mansell>service.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1703-0
00:12:13.018 --> 00:12:17.628
<v David Swanzy>Yeah, customers have various
Rpos. We go over everything they</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1703-1
00:12:17.628 --> 00:12:18.818
<v David Swanzy>wanna replicate.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1722-0
00:12:19.178 --> 00:12:23.658
<v David Swanzy>They pick if if they want near
sync one hour RP OS 12 hour 24</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1722-1
00:12:23.658 --> 00:12:27.778
<v David Swanzy>hour depending on the server.
Depending on the workload.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1735-0
00:12:29.328 --> 00:12:32.589
<v David Swanzy>And those are just baked in to
that those protection plans and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1735-1
00:12:32.589 --> 00:12:33.728
<v David Swanzy>that recovery plan so.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1759-0
00:12:35.568 --> 00:12:39.076
<v David Swanzy>And even our our networking
teams done some awesome work</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1759-1
00:12:39.076 --> 00:12:43.139
<v David Swanzy>this week and a lot of it was we
would fail over. Then we have to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1759-2
00:12:43.139 --> 00:12:44.248
<v David Swanzy>go flip the route.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1768-0
00:12:44.768 --> 00:12:47.208
<v David Swanzy>So you know, they're pointing at
their data center.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1803-0
00:12:47.208 --> 00:12:51.265
<v David Swanzy>We need to point them at ours
now and with our our fun on</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1803-1
00:12:51.265 --> 00:12:55.602
<v David Swanzy>Sunday. It it got our brains
turning and and our network team</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1803-2
00:12:55.602 --> 00:13:00.079
<v David Swanzy>even is getting that automated
and that's going to take another</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1803-3
00:13:00.079 --> 00:13:02.248
<v David Swanzy>5-10 minutes off that off that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1814-0
00:13:03.808 --> 00:13:07.098
<v David Swanzy>So that customer can just go log
right in, don't know anything</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1814-1
00:13:07.098 --> 00:13:07.568
<v David Swanzy>happened.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1820-0
00:13:09.488 --> 00:13:10.528
<v Trevor Mansell>Do that, that that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1825-0
00:13:10.528 --> 00:13:12.488
<v Trevor Mansell>Yeah, that's impressive. That is
awesome.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1852-0
00:13:12.438 --> 00:13:15.673
<v Brian Clark>So, Trevor, I'd I'd like to make
the point that as a service</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1852-1
00:13:15.673 --> 00:13:18.908
<v Brian Clark>provider that provides disaster
recovery as a service, every</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1852-2
00:13:18.908 --> 00:13:22.038
<v Brian Clark>customer benefits every time we
add a new customer, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1860-0
00:13:22.038 --> 00:13:25.318
<v Brian Clark>It's like a pool of knowledge,
one customer.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1863-0
00:13:25.318 --> 00:13:26.358
<v Brian Clark>It's a snowball effect.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1864-0
00:13:26.358 --> 00:13:27.238
<v Brian Clark>We we learn.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1869-0
00:13:27.238 --> 00:13:30.158
<v Brian Clark>We we adapt, we improve so.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1901-0
00:13:31.718 --> 00:13:35.266
<v Brian Clark>The fact that we can take the
improvements from 1 customer and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1901-1
00:13:35.266 --> 00:13:38.533
<v Brian Clark>apply them to all customers I
think is a huge bonus to to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1901-2
00:13:38.533 --> 00:13:41.743
<v Brian Clark>partnering with us, not just
from the fact that we we've</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1901-3
00:13:41.743 --> 00:13:44.278
<v Brian Clark>gotten more experience as every
day goes on.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1910-0
00:13:45.018 --> 00:13:47.378
<v Brian Clark>But we also do it all the time,
right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1916-0
00:13:47.618 --> 00:13:50.738
<v Brian Clark>And Dr. is super scary, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1936-0
00:13:50.738 --> 00:13:53.741
<v Brian Clark>The the the fact that you're
moving data typically from one</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1936-1
00:13:53.741 --> 00:13:57.046
<v Brian Clark>side of the United States to the
other, you know the you know, is</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1936-2
00:13:57.046 --> 00:13:58.498
<v Brian Clark>that data safe, is it secure?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1944-0
00:13:59.098 --> 00:14:01.538
<v Brian Clark>Is everything accounted for
right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1973-0
00:14:01.538 --> 00:14:04.272
<v Brian Clark>You know, there's a lot of
admins out there that are very</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1973-1
00:14:04.272 --> 00:14:07.148
<v Brian Clark>leery of pressing the button
because they're not sure what's</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1973-2
00:14:07.148 --> 00:14:10.118
<v Brian Clark>going to happen when they press
it after they press it, and if</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1973-3
00:14:10.118 --> 00:14:12.098
<v Brian Clark>they're going to be able to fail
it back.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1977-0
00:14:12.098 --> 00:14:14.658
<v Brian Clark>So, you know, I think partnering
with us and.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1982-0
00:14:15.278 --> 00:14:16.358
<v Brian Clark>Consuming our solution.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1993-0
00:14:16.478 --> 00:14:20.048
<v Brian Clark>It really helps remove that
level of risk and anxiety for a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/1993-1
00:14:20.048 --> 00:14:21.238
<v Brian Clark>lot of these admins.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2001-0
00:14:21.888 --> 00:14:24.781
<v David Swanzy>Yeah, it wasn't just two
attempts to get to 10 minutes,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2001-1
00:14:24.781 --> 00:14:25.608
<v David Swanzy>that's for sure.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2033-0
00:14:27.848 --> 00:14:31.948
<v David Swanzy>First ones took a took a little
bit longer, but every time the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2033-1
00:14:31.948 --> 00:14:35.528
<v David Swanzy>onboarding shorter the the
recovery. When we run these</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2033-2
00:14:35.528 --> 00:14:39.368
<v David Swanzy>tests we're shaving minutes off
every single time we test.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2044-0
00:14:39.528 --> 00:14:42.741
<v David Swanzy>I think I have three in the
pipeline in the next month and a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2044-1
00:14:42.741 --> 00:14:43.848
<v David Swanzy>half tests to run so.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2048-0
00:14:44.918 --> 00:14:45.718
<v Brian Clark>Totally true.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2047-0
00:14:45.348 --> 00:14:45.588
<v Trevor Mansell>Yeah.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2072-0
00:14:47.648 --> 00:14:50.522
<v Trevor Mansell>Yep. You know, throughout my
years just working with</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2072-1
00:14:50.522 --> 00:14:53.994
<v Trevor Mansell>different customers and you know
as it relates to Dr. if you're</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2072-2
00:14:53.994 --> 00:14:57.302
<v Trevor Mansell>in, what I found is like if
you're in the finance world, you</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2072-3
00:14:57.302 --> 00:14:58.008
<v Trevor Mansell>know banking.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2080-0
00:14:59.558 --> 00:15:01.278
<v Trevor Mansell>Healthcare. A lot of these.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2085-0
00:15:01.638 --> 00:15:02.678
<v Trevor Mansell>They have.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2117-0
00:15:02.678 --> 00:15:06.335
<v Trevor Mansell>You know, they dedicate a pretty
good chunk of money to Dr.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2117-1
00:15:06.335 --> 00:15:10.297
<v Trevor Mansell>because it's, you know, critical
whether it's lives at stake or,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2117-2
00:15:10.297 --> 00:15:14.137
<v Trevor Mansell>you know, it's a, you know, full
banking system, right. So and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2117-3
00:15:14.137 --> 00:15:17.733
<v Trevor Mansell>they put, you know, they put a
lot of money in order to do</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2117-4
00:15:17.733 --> 00:15:18.038
<v Trevor Mansell>that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2124-0
00:15:18.358 --> 00:15:20.438
<v Trevor Mansell>What are we doing to make it
more?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2143-0
00:15:21.658 --> 00:15:25.500
<v Trevor Mansell>More affordable for just, you
know, people that don't have</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2143-1
00:15:25.500 --> 00:15:29.277
<v Trevor Mansell>that budget to basically
duplicate their datacenters like</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2143-2
00:15:29.277 --> 00:15:32.338
<v Trevor Mansell>Brian, I don't know if you wanna
talk to that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2148-0
00:15:35.928 --> 00:15:36.448
<v Brian Clark>Yeah, there is.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2152-0
00:15:36.448 --> 00:15:38.008
<v Brian Clark>There is a lot of good stuff
that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2197-0
00:15:39.558 --> 00:15:43.995
<v Brian Clark>Comes from that, that mindset,
the biggest thing I can say is</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2197-1
00:15:43.995 --> 00:15:48.433
<v Brian Clark>that over time, you know, as we
as we've developed a solution</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2197-2
00:15:48.433 --> 00:15:52.657
<v Brian Clark>and worked with customers and
and grown it, the experience</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2197-3
00:15:52.657 --> 00:15:57.094
<v Brian Clark>levels have really gotten to the
point now where we're one of</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2197-4
00:15:57.094 --> 00:15:58.598
<v Brian Clark>four partners at nut.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2218-0
00:15:58.598 --> 00:16:02.695
<v Brian Clark>Trust to do this partnership
with right and so we have a lot</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2218-1
00:16:02.695 --> 00:16:05.718
<v Brian Clark>of talent and we're growing a
lot of talent.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2228-0
00:16:06.088 --> 00:16:08.354
<v Brian Clark>Developing a lot of new
solutions in tandem with</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2228-1
00:16:08.354 --> 00:16:09.048
<v Brian Clark>Nutanix, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2260-0
00:16:09.048 --> 00:16:12.220
<v Brian Clark>So there's a lot of ideas going
on behind the scenes. You know,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2260-1
00:16:12.220 --> 00:16:15.443
<v Brian Clark>we've got a direct pipeline into
their product management on how</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2260-2
00:16:15.443 --> 00:16:18.665
<v Brian Clark>things should work, improvements
to the solution, making it more</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2260-3
00:16:18.665 --> 00:16:21.491
<v Brian Clark>cost affordable for customers,
which is probably the the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2260-4
00:16:21.491 --> 00:16:21.888
<v Brian Clark>biggest.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2278-0
00:16:23.438 --> 00:16:26.298
<v Brian Clark>Push that we are doing as an
organization is how can we make</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2278-1
00:16:26.298 --> 00:16:29.158
<v Brian Clark>this awesome solution available
to everyone for all budgets?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2287-0
00:16:29.158 --> 00:16:31.718
<v Brian Clark>So there's there's a lot of good
stuff coming down the pipe and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2287-1
00:16:31.718 --> 00:16:32.798
<v Brian Clark>how we're approaching that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2296-0
00:16:35.388 --> 00:16:39.883
<v Trevor Mansell>Cool. So is there different
levels of service that you can</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2296-1
00:16:39.883 --> 00:16:40.188
<v Trevor Mansell>get?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2303-0
00:16:40.938 --> 00:16:42.578
<v Brian Clark>Absolutely. We start.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2311-0
00:16:42.578 --> 00:16:44.912
<v Brian Clark>I think David talked a little
bit about how we have the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2311-1
00:16:44.912 --> 00:16:45.538
<v Brian Clark>different Rpos.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2319-0
00:16:45.698 --> 00:16:48.461
<v Brian Clark>Those are really the the kind of
the basis for the different</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2319-1
00:16:48.461 --> 00:16:48.778
<v Brian Clark>levels.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2336-0
00:16:50.318 --> 00:16:53.465
<v Brian Clark>The base level is is a service
that we offer actually through</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2336-1
00:16:53.465 --> 00:16:55.598
<v Brian Clark>through Veeam as a cloud connect
partner.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2347-0
00:16:55.598 --> 00:16:59.258
<v Brian Clark>We call it ark, and essentially
we we are able to store your</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2347-1
00:16:59.258 --> 00:17:00.158
<v Brian Clark>offsite backup.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2359-0
00:17:00.158 --> 00:17:03.198
<v Brian Clark>So rather than having to restore
them yourself, we can restore</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2359-1
00:17:03.198 --> 00:17:04.598
<v Brian Clark>them directly into our cloud.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2385-0
00:17:04.838 --> 00:17:07.810
<v Brian Clark>It's a 24 hour turn around for
customers are really nine to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2385-1
00:17:07.810 --> 00:17:10.782
<v Brian Clark>five shops, but it's very cost
effective because you're not</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2385-2
00:17:10.782 --> 00:17:13.358
<v Brian Clark>paying for that Nutanix
licensing and compute 24/7.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2389-0
00:17:14.108 --> 00:17:15.468
<v Brian Clark>On top of that, we do have.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2399-0
00:17:17.078 --> 00:17:20.198
<v Brian Clark>Universal SKUs Pro Pro Plus and
Ultimate that have different.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2434-0
00:17:22.158 --> 00:17:25.432
<v Brian Clark>Degrees of of you know
horsepower and VM me kind of</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2434-1
00:17:25.432 --> 00:17:29.147
<v Brian Clark>that stuff behind them that to
associate with those higher</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2434-2
00:17:29.147 --> 00:17:33.114
<v Brian Clark>demands for higher or I guess
technically lower RPO RT OS. And</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2434-3
00:17:33.114 --> 00:17:34.878
<v Brian Clark>then finally we we do offer.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2449-0
00:17:36.598 --> 00:17:39.558
<v Brian Clark>The ability to to consume our
services, to deploy your own</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2449-1
00:17:39.558 --> 00:17:42.118
<v Brian Clark>instance of this solution in
your own data center.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2451-0
00:17:42.118 --> 00:17:43.078
<v Brian Clark>We're the public cloud.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2468-0
00:17:43.818 --> 00:17:46.604
<v Brian Clark>So there there is a quite a few
different options out there to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2468-1
00:17:46.604 --> 00:17:48.418
<v Brian Clark>fit every budget in every
customer type.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2471-0
00:17:51.298 --> 00:17:53.338
<v Trevor Mansell>I love that I love it and.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2509-0
00:17:54.878 --> 00:17:58.520
<v Trevor Mansell>I I think our you know our
experience has been that if we</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2509-1
00:17:58.520 --> 00:18:02.414
<v Trevor Mansell>if we're able to get in there
and do what we do that you know</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2509-2
00:18:02.414 --> 00:18:05.994
<v Trevor Mansell>we can give them kind of the
best of both worlds for for</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2509-3
00:18:05.994 --> 00:18:09.198
<v Trevor Mansell>someone that doesn't have have a
bank size budget.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2516-0
00:18:09.198 --> 00:18:11.758
<v Trevor Mansell>So no, that's that is awesome.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2520-0
00:18:15.828 --> 00:18:16.188
<v Trevor Mansell>All right.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2530-0
00:18:16.188 --> 00:18:19.108
<v Trevor Mansell>I don't time check. We've got a
few more minutes here.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2534-0
00:18:21.278 --> 00:18:22.038
<v Trevor Mansell>Like what are you?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2546-0
00:18:23.438 --> 00:18:26.718
<v Trevor Mansell>What are people struggling with
out there as it relates to this?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2554-0
00:18:26.798 --> 00:18:29.758
<v Trevor Mansell>I know we've talked about some
of this stuff, but like what?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2561-0
00:18:29.958 --> 00:18:34.118
<v Trevor Mansell>What are the top, top things
that we've gotta, you know?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2575-0
00:18:35.678 --> 00:18:37.878
<v Trevor Mansell>And maybe maybe, you know, maybe
they know they have a struggle.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2568-0
00:18:35.978 --> 00:18:36.458
<v Brian Clark>So.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2578-0
00:18:37.878 --> 00:18:38.798
<v Trevor Mansell>Maybe they don't, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2585-0
00:18:38.798 --> 00:18:40.438
<v Trevor Mansell>Because I mean, a lot of times.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2592-0
00:18:40.438 --> 00:18:43.478
<v Trevor Mansell>Hey, if your primary data center
is working great, you don't.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2604-0
00:18:44.118 --> 00:18:47.384
<v Trevor Mansell>You might get really comfortable
with with not having Dr.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2604-1
00:18:47.384 --> 00:18:48.398
<v Trevor Mansell>potentially right.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2616-0
00:18:49.458 --> 00:18:51.974
<v Brian Clark>Yeah, I think I think the most
important thing is to get</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2616-1
00:18:51.974 --> 00:18:52.858
<v Brian Clark>comfortable with it.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2621-0
00:18:54.398 --> 00:18:56.238
<v Brian Clark>And so David, we took you from.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2644-0
00:18:57.878 --> 00:19:00.584
<v Brian Clark>Never having done a a disaster
recovery scenario to you now,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2644-1
00:19:00.584 --> 00:19:03.158
<v Brian Clark>you'd solo them right? For all
the way from onboarding to</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2639-0
00:19:02.228 --> 00:19:02.428
<v David Swanzy>Mm hmm.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2644-2
00:19:03.158 --> 00:19:03.558
<v Brian Clark>delivery.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2671-0
00:19:05.278 --> 00:19:08.308
<v Brian Clark>And the only way to really get
to that level of comfort was</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2671-1
00:19:08.308 --> 00:19:11.541
<v Brian Clark>doing it over and over and over
and over again. And you've done</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2659-0
00:19:10.648 --> 00:19:10.808
<v David Swanzy>Yeah.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2671-2
00:19:11.541 --> 00:19:14.118
<v Brian Clark>it not by yourself but with our
customers as well.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2674-0
00:19:14.118 --> 00:19:15.718
<v Brian Clark>Can you give a little insight
into?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2707-0
00:19:18.528 --> 00:19:22.018
<v Brian Clark>I like to say that failure is is
the key to all innovation,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2707-1
00:19:22.018 --> 00:19:25.625
<v Brian Clark>right? And not every disaster
recovery test, particularly the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2707-2
00:19:25.625 --> 00:19:28.766
<v Brian Clark>initial ones, are are
successful. And can you kind of</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2707-3
00:19:28.766 --> 00:19:32.256
<v Brian Clark>explain to our audience here
that how testing consecutively</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2707-4
00:19:32.256 --> 00:19:35.398
<v Brian Clark>over time really builds that
level of confidence and?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2712-0
00:19:35.398 --> 00:19:36.568
<v Brian Clark>The support and services that we
offer.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2718-0
00:19:37.478 --> 00:19:38.438
<v David Swanzy>Yeah, yeah, like this.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2753-0
00:19:38.598 --> 00:19:42.797
<v David Swanzy>The customer we just had on
Sunday, we actually had run a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2753-1
00:19:42.797 --> 00:19:46.924
<v David Swanzy>test about a month ago and ran
into an issue where their</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2753-2
00:19:46.924 --> 00:19:50.761
<v David Swanzy>networks didn't map. So we
backed out. But you know,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2753-3
00:19:50.761 --> 00:19:53.078
<v David Swanzy>immediately went and fixed that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2775-0
00:19:53.078 --> 00:19:57.090
<v David Swanzy>So when I popped on on Sunday
night, really glad that that</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2775-1
00:19:57.090 --> 00:20:01.306
<v David Swanzy>that just worked, but without
with. If I had. If we had never</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2775-2
00:20:01.306 --> 00:20:03.278
<v David Swanzy>run that initial failed test.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2799-0
00:20:04.248 --> 00:20:07.558
<v David Swanzy>Instead of 15 minutes for them
to be logging back into their</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2799-1
00:20:07.558 --> 00:20:10.814
<v David Swanzy>Citrix boxes, we would have been
on for hours, spinning our</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2799-2
00:20:10.814 --> 00:20:12.768
<v David Swanzy>wheels trying to find what's
wrong.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2807-0
00:20:12.938 --> 00:20:15.138
<v David Swanzy>And that's that's the case with
all of them.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2846-0
00:20:15.218 --> 00:20:19.353
<v David Swanzy>I mean the first first few you
know, a couple hours, you get</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2846-1
00:20:19.353 --> 00:20:23.487
<v David Swanzy>them failed over, you start
digging for the issues, but once</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2846-2
00:20:23.487 --> 00:20:27.758
<v David Swanzy>it's all in place, it's cut down
every single time and usually</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2846-3
00:20:27.758 --> 00:20:31.622
<v David Swanzy>quite dramatically on the
troubleshooting after and just</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2846-4
00:20:31.622 --> 00:20:32.978
<v David Swanzy>handing off to them.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2854-0
00:20:34.958 --> 00:20:36.558
<v Brian Clark>Narcal a test for a reason
people, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2857-0
00:20:36.558 --> 00:20:37.718
<v Brian Clark>And it's supposed to be perfect.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2858-0
00:20:37.448 --> 00:20:37.688
<v David Swanzy>Right.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2897-0
00:20:40.748 --> 00:20:43.939
<v Brian Clark>Also, Trevor, you know getting
getting to this level of of of</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2897-1
00:20:43.939 --> 00:20:46.924
<v Brian Clark>you know what are people
fighting every day when it comes</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2897-2
00:20:46.924 --> 00:20:50.012
<v Brian Clark>to disaster recovery, you know
getting comfortable with the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2897-3
00:20:50.012 --> 00:20:53.306
<v Brian Clark>solution I think is probably the
most important thing. And then</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2897-4
00:20:53.306 --> 00:20:55.108
<v Brian Clark>and then making sure that it's
it.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2912-0
00:20:55.108 --> 00:20:59.016
<v Brian Clark>Just as good if you can make it
just as good and and fail over</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2912-1
00:20:59.016 --> 00:21:01.188
<v Brian Clark>as it is during production,
right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2931-0
00:21:01.188 --> 00:21:03.961
<v Brian Clark>If you if you have a failover or
disaster recovery solution and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2931-1
00:21:03.961 --> 00:21:06.474
<v Brian Clark>your users can't work even
though you have, it is, what's</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2931-2
00:21:06.474 --> 00:21:06.908
<v Brian Clark>the point?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2941-0
00:21:07.688 --> 00:21:10.391
<v Brian Clark>Right. And we want to make sure
that customers can work the way</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2941-1
00:21:10.391 --> 00:21:11.448
<v Brian Clark>that they're supposed to.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2954-0
00:21:12.468 --> 00:21:14.936
<v Brian Clark>Uh, with all the tools and
resources they need to get their</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2954-1
00:21:14.936 --> 00:21:15.348
<v Brian Clark>jobs done.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2961-0
00:21:16.868 --> 00:21:18.548
<v Trevor Mansell>Yeah. No, I think that's huge,
right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2990-0
00:21:20.088 --> 00:21:23.919
<v Trevor Mansell>And and not necessarily if
you're not, you're not using it.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2990-1
00:21:23.919 --> 00:21:27.686
<v Trevor Mansell>If you're not like you said, if
you're not testing it, you</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2990-2
00:21:27.686 --> 00:21:30.368
<v Trevor Mansell>there's no way to to really
achieve that.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/2992-0
00:21:30.368 --> 00:21:31.448
<v Trevor Mansell>It doesn't sound like so.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3004-0
00:21:33.008 --> 00:21:35.437
<v Brian Clark>There's one final thing that I
think is important to talk</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3004-1
00:21:35.437 --> 00:21:36.568
<v Brian Clark>about, and that's the cost.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3010-0
00:21:37.168 --> 00:21:40.208
<v Brian Clark>And again, the shameless plug
for our solution.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3036-0
00:21:40.208 --> 00:21:43.393
<v Brian Clark>But we do offer active, active
at no additional charge. So a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3036-1
00:21:43.393 --> 00:21:46.631
<v Brian Clark>lot of customers are replicating
their workloads, but they're</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3036-2
00:21:46.631 --> 00:21:49.608
<v Brian Clark>also running hot and warm
workloads here as well, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3048-0
00:21:49.608 --> 00:21:53.270
<v Brian Clark>So and that just reduces
failover time even more so for</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3048-1
00:21:53.270 --> 00:21:53.728
<v Brian Clark>Citrix.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3063-0
00:21:53.928 --> 00:21:56.604
<v Brian Clark>They run cloud connectors, the
most common component that we</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3063-1
00:21:56.604 --> 00:21:59.368
<v Brian Clark>see. People run extra copies of
our domain controllers, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3064-0
00:21:59.368 --> 00:22:00.168
<v Brian Clark>You can run those.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3071-0
00:22:00.168 --> 00:22:01.648
<v Brian Clark>We don't charge you by the hour.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3075-0
00:22:01.768 --> 00:22:02.888
<v Brian Clark>We don't charge you for.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3086-0
00:22:03.098 --> 00:22:05.258
<v Brian Clark>Running individual virtual
machines or anything, right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3118-0
00:22:05.258 --> 00:22:08.139
<v Brian Clark>It's a flat cost whether you
fail the workload over or not,</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3118-1
00:22:08.139 --> 00:22:11.309
<v Brian Clark>which means you can run your hot
and warm workloads over here and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3118-2
00:22:11.309 --> 00:22:14.239
<v Brian Clark>have them staged and ready to go
right, which really reduces</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3118-3
00:22:14.239 --> 00:22:17.169
<v Brian Clark>costs and then gives you that
much more flexibility. And you</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3118-4
00:22:17.169 --> 00:22:17.698
<v Brian Clark>can show a.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3134-0
00:22:17.698 --> 00:22:20.986
<v Brian Clark>Return of investment immediately
versus like you know on a</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3134-1
00:22:20.986 --> 00:22:22.938
<v Brian Clark>biennial basis, when we do a
test.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3146-0
00:22:22.938 --> 00:22:26.538
<v Brian Clark>So there's a there's a lot of
intangible value.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3145-0
00:22:25.818 --> 00:22:27.298
<v David Swanzy>Yeah, yeah.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3189-0
00:22:27.298 --> 00:22:31.227
<v David Swanzy>And the active active part,
that's good to bring up because</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3189-1
00:22:31.227 --> 00:22:35.485
<v David Swanzy>even our customer who was quote
down hard with their data center</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3189-2
00:22:35.485 --> 00:22:39.611
<v David Swanzy>since we run them in an active
active set up, they could still</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3189-3
00:22:39.611 --> 00:22:43.738
<v David Swanzy>go log in to to office or or do
some basic functions you know.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3205-0
00:22:43.738 --> 00:22:47.877
<v David Swanzy>They it. It's nice having just a
little bit of resiliency, even</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3205-1
00:22:47.877 --> 00:22:50.658
<v David Swanzy>if the rest of their servers
were offline.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3218-0
00:22:58.698 --> 00:23:01.338
<v Brian Clark>I do think we're out of time
here, so I'm gonna wrap this up.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3239-0
00:23:01.698 --> 00:23:04.708
<v Brian Clark>I do want to reach out to anyone
else listening to this podcast</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3239-1
00:23:04.708 --> 00:23:06.778
<v Brian Clark>and just let us ask you a couple
questions.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3250-0
00:23:07.258 --> 00:23:11.621
<v Brian Clark>When was the last time you've
done a disaster recovery test</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3250-1
00:23:11.621 --> 00:23:12.058
<v Brian Clark>right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3256-0
00:23:12.058 --> 00:23:14.338
<v Brian Clark>And if so, is it documented
right?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3260-0
00:23:14.338 --> 00:23:15.418
<v Brian Clark>Do you have a plan?</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3269-0
00:23:16.378 --> 00:23:19.375
<v Brian Clark>If you don't, I highly recommend
that you you get your stuff</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3269-1
00:23:19.375 --> 00:23:19.818
<v Brian Clark>together.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3277-0
00:23:20.098 --> 00:23:22.093
<v Brian Clark>Write write it down on paper.
Write it, write it in the</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3277-1
00:23:22.093 --> 00:23:22.378
<v Brian Clark>notepad.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3282-0
00:23:23.018 --> 00:23:24.498
<v Brian Clark>Get something on paper and let
people know.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3294-0
00:23:25.328 --> 00:23:27.960
<v Brian Clark>You know, we're always available
to assist our customers and</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3294-1
00:23:27.960 --> 00:23:28.608
<v Brian Clark>however we can.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3313-0
00:23:29.908 --> 00:23:32.844
<v Brian Clark>You know, disaster recovery is
something that we specialize in</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3313-1
00:23:32.844 --> 00:23:35.828
<v Brian Clark>and we're very proud of and and
have the numbers to back it up.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3332-0
00:23:36.148 --> 00:23:38.972
<v Brian Clark>But please please, you know,
write your write your</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3332-1
00:23:38.972 --> 00:23:42.406
<v Brian Clark>documentation down and do a test
today and you'll you'll save</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3332-2
00:23:42.406 --> 00:23:44.068
<v Brian Clark>yourself some regret later on.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3338-0
00:23:45.108 --> 00:23:47.588
<v Brian Clark>That said, thank you from all of
us.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3347-0
00:23:47.588 --> 00:23:50.228
<v Brian Clark>Here is Integra for listening to
Fireside MSP.</v>

7f58a15c-aa6a-4297-8912-52cbf03f8b11/3349-0
00:23:50.348 --> 00:23:50.988
<v Brian Clark>Have a great day.</v>