Nikonomics - The Economics of Small Business

145 - AI Is Your New Employee: A Framework for Business Owners with Austin Gray

• Nikolas Hulewsky • Season 1 • Episode 145

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Join me, Nik (https://x.com/CoFoundersNik), as I interview Austin Gray (https://x.com/theownerop) about the real-world applications of AI in businesses today.

We dive deep into how entrepreneurs are moving beyond the theory and actually using AI to make money and streamline their operations. We explore everything from using chatbots for customer service and internal knowledge bases to automating sales pipelines and creating Standard Operating Procedures (SOPs).

Hear firsthand examples of how AI is being used in manufacturing and service-based businesses to save time and improve efficiency. We also discuss the importance of training AI like a new employee and share practical frameworks for implementing AI in your own business, even if you're just starting out. We even touch upon creating custom GPTs and using AI to help with hiring an executive assistant.

Questions This Episode Answers:

How are businesses actually using AI to generate revenue today?

What are some practical ways small businesses can use chatbots?

Why is it important to think of AI as a new employee in your business?

How can AI help you create Standard Operating Procedures (SOPs) for your business?

What's a simple way to start using AI to document your business processes?

Enjoy the conversation!

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This week we covered:

00:00 Embracing AI: The Inflection Point

03:08 Real-World Applications of AI in Business

05:58 Creating Knowledge Bases with AI

08:52 AI as a New Employee: Training and Onboarding

11:46 Documenting Processes for Scalability

15:06 Leveraging AI for Standard Operating Procedures

17:51 Organizing AI Workflows for Efficiency

24:22 Organizing Ideas for Podcast Preparation

25:43 Training Custom GPTs for Business Plans

27:10 Iterating on Business Plan Templates

29:31 Creating Custom GPTs for Business Insights

34:35 Leveraging AI for Business Processes

39:25 The Importance of SOPs in Business Growth

41:48 Adopting AI for Competitive Advantage

43:12 Crafting Job Descriptions with AI Assistance

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