Nikonomics - The Economics of Small Business

199 - How to Capture After-Hours Leads with AI Call Agents with Austin Gray

• Nikolas Hulewsky • Season 1 • Episode 199

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Join me, Nik (https://x.com/CoFoundersNik), as I interview Austin (https://x.com/theownerop), the host of the Owner Ops Podcast!

This episode is packed with insights on how AI is transforming the business landscape right now. We dive into the sexy and unsexy sides of AI, discussing everything from architecting AI systems that allow you to leverage AI more than ever before, using projects in LLMs like Claude and ChatGPT for context, to practical applications that can immediately impact your bottom line.

We explore how businesses are leveraging AI for massive gains in sales, whether it's through after-hours lead capture with AI call agents from companies like Thynk AI by John Long, or scrubbing lead lists and performing deep research with tools such as Gemini and specialized software like Clay, and Browse AI for scraping website data. 

We also uncover the untapped potential of capturing daily conversations using AI pendants like Limitless Pendant or Plott, and AI note-takers such as Otter AI, Fathom, or Fireflies for meetings. If you're a business owner or an entrepreneur looking to implement AI as a vital tool in your belt, this episode is a must-listen!

Enjoy the conversation!


Questions This Episode Answers:
How early are we in AI adoption, and what does that mean for businesses?
What is the number one best use case for AI in small businesses right now?
Can AI call agents follow up on leads in the middle of the night, and how can they do it effectively?
How can AI help with deep lead research, qualifying prospects, and scrubbing data lists for sales?
What are the benefits of recording daily business conversations with AI pendants and note-takers for operations, management, and knowledge capture?

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This week we covered:

00:00 The Rise of AI in Coding and Business

02:56 Maximizing AI's Potential: Early Adoption and Use Cases

05:51 AI in Sales: Capturing Leads and Enhancing Customer Service

08:46 Leveraging AI for Operational Efficiency

12:09 Innovative AI Applications Beyond Sales

15:04 The Future of AI: Knowledge Management and Personal Assistants

17:59 Building a Knowledge Base with AI

20:53 The Role of AI in Business Education and Training

23:47 Healthcare Innovations through AI

27:06 Conclusion: The Future of AI in Business

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