Spam Jam by First Line Software
On the hunt for your next favorite tech podcast? The search is over because you’ve found yourself in the right place! Welcome to Spam Jam, the first podcast launched by the innovative minds at First Line Software. Follow along as we interview experts on the latest advancements across technical domains, and share our workplace snafus so you don’t make the same mistakes!
In Spam Jam, we are all about slicing through the noise to deliver you the most meaningful GenAI trends and tech tidbits. Subscribe to Spam Jam to never miss an episode!
Spam Jam by First Line Software
How Anthropic Claude Transforms Customer Journeys (Real Use Cases)
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AI is everywhere, but is it actually creating value?
In this episode of Spam Jam, Vladimir Litoshenko (SVP Global Business) sits down with Pavel Khodalev (CTO & Head of AI Lab at First Line Software) to unpack a hard truth: most companies already “use AI,” but very few have truly embedded it into their customer journeys.
This conversation explores how Anthropic’s Claude can move beyond being just a tool and become part of the system itself — influencing decisions, shaping interactions, and creating measurable business value.
If you’re thinking about AI beyond chatbots and surface-level automation, this episode is your look into what it really means to build AI into the core of your customer experience.
🎧 Tune in now and rethink how AI fits into your customer journeys.
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